Your guide to Internship Experience

UK - Business, Operations &

Marketing
General
Code of Conduct

When you signed up to be a member of Bright Network, you agreed to abide by our Code of
Conduct that you can read ​here​. We have a zero tolerance policy towards inappropriate
behaviour during your Internship Experience - any breach of the Code of Conduct will result
in your immediate removal from the programme, and could also result in us revoking your
membership. Please also re-familiarise yourself with our membership guidelines ​here​.

Please note any inappropriate/off-topic chat will be immediately removed. Usage of the chat
functionality in the seminars (stage) is to be used only for questions for the speakers.

Programme

Please find a link to the IEUK: Business, Operations and Marketing programme ​here​. You
can find details of the agenda, speakers and their backgrounds. Please also consult the
Alumni Office Hours section to understand which firm representatives and alums will be
available to hear from on Day 2 (12:30-1:30pm).

Hopin How-to

For any general IEUK questions as well as detailed instructions on how to use Hopin, please
see ​here​.

Technical issues

Please see ​here​ for tech troubleshooting. The main reasons that Hopin is not working
correctly are:
- Using the wrong browser​: please ensure you are on Chrome or Firefox AND that is
it the most recent version. You can check ​here​.
- Slow internet speed:​ We recommend a minimum of 5mbps download and 2mbps
upload. Ideally, we like to see 30mbps download and 10mbps upload or higher for
the best quality - test your speed ​here​.
- Other devices/platforms connected:​ If you are having trouble accessing the event,
ensure your device is not streaming from any other platforms and restart your
computer.
- Hopin blocked due to firewalls:​ Please sign into a VPN.
Slides from Seminars

Please note that we ​cannot​ provide our clients’ presentations as this is their intellectual
property. Additionally, please do not take screenshots/videos of the slides as this is in
violation of our Code of Conduct. We have intentionally scheduled the seminars on day 1
with plenty of breaks to ensure you only need to focus and take notes for short periods of
time.

Questions during IEUK

If you have a question or need support from Bright Network during IEUK, please go straight
to the ​Bright Network Help Desk​, which can be found on the Help Desk tab > IEUK Attendee
Help Desk.

Resources

● Programme + agenda
● Code of Conduct
● Hopin How-To
● IEUK - Business, Operations and Marketing Official LinkedIn Group
● LinkedIn Guide
● Networking Checklist
● Bright Network website
● Register for IEUK On-Demand
● Work sample model answer and scoring matrix
Work Sample
The work sample and instructions will be available after the work sample session on Tuesday.

Please find the work sample model answer and scoring matrix ​here

Please ensure you use the rest of Day 2 to research the task and start building your answer.
The 1:1 networking sessions and Alumni Office Hours are invaluable opportunities to ask any
questions you may have. You must ​complete your work sample task by 11:00am on
Wednesday ​(Day 3), and be ready to share your work with a peer (via a shareable Google
Drive/We Transfer Link) at 11:30am on Wednesday using the 1:1 networking function, or by
finding a partner yourself. You will not have to submit your work sample until you fill out the work
sample marking form (emailed to you tomorrow) where you will have to attach your work sample
task.

The ‘model’ answer will be emailed to you with the scoring matrix and marking form ~10:45am
on Day 3.

Important Points

● You cannot fail the work sample​, it is intended to give you a taste for the type of
work you may be asked to do during an internship. Give it your best go and don’t
worry if you make mistakes - it’s a learning experience!
● There is no ‘perfect’ answer, it is open to your ideas and interpretation. The model
answer you will be provided with is just one way to approach it.
● As long as you try your best and submit your work sample at the end, along with
feedback on someone else's, you will get a certificate (details on this below)
● All information/data to complete the task is freely available online - do your research!
● Approach the task as you would if you were set it by a manager in a real working
environment

*Please note, the Bright Network team on the Help Desk are not Business, Operations &
Marketing experts, so will only be able to help with formatting, process and technical issue
queries!

*Please also note that o

​ n the pack provided by Enterprise Rent-A-Car, it talks about
saving some of the money for step 3 which is innovation. Please ignore this and
do not put any money aside for innovation - this is not relevant to your task.

General

1. I need help / I’m not sure how to approach the work sample task?
a. Use your peers to share ideas and ask questions!
b. There is also the Alumni Office Hour at 12.30pm on Tuesday where you can
ask people from our partner companies, as well as the Bright Network Work
Sample Support Booth
 c. Research terms / acronyms you don’t know online
2. What if I missed some of the seminars of the internship?
a. Please do not worry if technological difficulties meant you were unable to view
the entirety of all the seminars. The work sample is designed to ensure you
are able to complete the task by doing independent research on the internet.
b. Also, please make use of the 1:1 networking sessions to ask your peers, and
the Alumni Office Hour session to discuss any general content questions with
our partner firm representatives, as well as the Bright Network Work Sample
support booth
c. Recordings of the seminars will be sent out to all attendees in a few weeks
time

Format

1. How many slides / pages should I produce?

a. There is no limit (minimum or maximum), use as many as you think are
needed. Please also consult the Key Deliverables section for guidance
2. Do we have to reference?
a. If you are using information, data or arguments from other sources which are
not your own, then you should be referencing them
3. What format or programme should we produce our work in?
a. We recommend completing the work sample in a PowerPoint presentation or
Google Slides, but you can also use Word if that is more preferable. Please
also ensure your work sample is all in one document.
4. Do I have to use graphs/tables/diagrams?
a. It is up to you, use what you feel is necessary to complete your work sample

Deadline, feedback, marking & submitting the work sample

Process in short

1. Complete work sample by 11:00am Wednesday

2. Upload work sample to shareable drive (WeTransfer, DropBox, Google Drive etc.)
3. Receive email (to same address you registered to the event with) with scoring matrix
and model answer (~10:45am)
4. Work sample debrief - with marking explanation and run through of model answer
(11:00am)
5. Share your sample with peer during 1:1 feedback session (11:30am) using sharing
link you made in Step 2
6. Submit your work sample, and the scores for your peer to Bright Network using the
link in the email (deadline 1:00pm)
7. Receive your certificate within a couple of days (via email)

Frequently Asked Questions:

1. When do I submit the work sample?

 a. Your work sample needs to be completed by 11am Wednesday (Day 3 of
your internship experience) to do the peer to peer feedback session
b. The deadline to submit your work sample, and the scores for your peer via
the marking form, is 1pm Wednesday
2. How will feedback and marking work?
a. You will be paired randomly with another IEUK attendee via the 1:1
Networking function on Hopin where you will share your work sample and
provide feedback on each others’ (please note the 5 minute restriction in 1:1
Networking has been increased to 1 hour). Alternatively, you can choose a
partner yourself
b. Prior to this you will receive a model answer and scoring matrix to help you
mark your peer’s work (this will be available on Day 3)
c. Spend 15 minutes reviewing the other person’s work sample with the model
answer and scoring matrix on hand
d. Spend 30 minutes presenting your work sample and discussing your thought
process and approach
e. Submit ​your own work sample​ and the​ scores for your peer’s work
sample ​via the marking form, using the link you will have received in your
email that you used for IEUK
3. I didn’t get the email with the link to the form?
a. The email with the link to the marking form will be sent to the same email you
applied for IEUK with, at approximately 10:45am on 8th July. If you have
received prior emails from us, please re-check your email. Search for “Bright
Network” and/or “Katie”. Please ensure you check your spam, promotions,
junk and trash before going to the help desk.
4. Can I pair with someone I already know for the feedback and marking?
a. Yes this is fine, please connect with them via a video chat through the
‘People’ tab, as opposed to using the 1:1 Networking function. You can view
your previous 1:1 connections under ‘Connections’ in your Hopin profile
5. How do we share our work sample with the other person?
a. Please use an online sharing platform such as WeTransfer, DropBox or
Google Drive
6. What if I have problems with the person I am paired randomly with?
a. Please leave the chat and attempt to reconnect with someone else. Failing
that, please head to the Help Desk where they will advise you further.
7. What if I don’t have a working webcam or microphone?
a. Unfortunately you will not be able to take part in the peer-to-peer marking.
You will need to attend the On Demand stream which can be applied to ​here
or if you can find someone else who is happy to do it over chat you can do
that.

Certificates

1. Do I need to complete the work sample to obtain a certificate?

a. Yes, you will need to complete and submit your work sample and the
feedback/score of your peer’s work sample, to obtain the certificate
2. How will I receive the certificate?
a. Your certificate will be sent digitally to your email a few days after the
programme finishes
3. Will my score be on my certificate?
a. No, as the marking is peer-to-peer and therefore subjective
4. Will my work sample be seen by anyone else (e.g. the partner companies)?
a. No your work sample will only be seen by your peer who marks it and Bright
Network once you submit it.