Professional Documents
Culture Documents
VERSION
Background
Employee Daily Activity
Covid-19 pandemic isn’t ending yet, based on kompas.com, During Covid-19 Pandemic (Year 2020)
Indonesia reaches 6 to 8 thousand cases per day. People are still 55.0%
According to JAKPAT internal primary data, at the same time, people activity seemed to increase. The number of employee who work
from home is lower than in early pandemic or 1st semester of 2020. 55% of employee also working from their office, compare to
36.6% in the 1st semester. This affects to their mobile habit too. Thus, JakPat conducted a research in mobile habit for the 1st and 2nd
semester of 2020, to describe people’s habit with their smartphone, including the digital access of kids during the Covid-19 pandemic.
Source:
https://www.kompas.com/covid-19
https://techno.okezone.com/read/2020/06/12/207/2228724/10-tren-teknologi-saat-pandemi-virus-corona
Research Details
15-19 18.7%
Upper 30.4%
20-24 18.1%
47.1%
42.7% 25-29 16.8%
Middle 56.5%
30-34 16.1%
35-39 15.1%
Lower 13.1%
40-44 15.2%
Female Male
Other 2.4%
Internet Consumption During Pandemic
Among all respondents (n = 2.368)
By Age Range
75.5% 72.4%
By Total Respondents 67.9% 64.0%
4.5%
28.6% 29.7%
24.2%
17.5%
6.9% 3.4% 3.5% 6.2%
25.2% More than usual
Same as usual
< 20 20-29 30-39 40+
Less than usual
70.3% More than usual Same as usual Less than usual
By Occupation
79.3%
70.1% 71.9%
62.3%
More than 70% of respondents admit that during the
Covid-19 pandemic their internet consumption is more 26.9%
34.5%
24.3%
than the usual, especially for students. This increase is 16.5%
3.1% 3.9% 4.2% 3.2%
more seen in the younger respondents.
Employee Freelancer/
Student Housewife
enterpreneur
More than usual Same as usual Less than usual
Activities on Mobile During Pandemic Access social media 93.5%
Chatting 80.7%
Among all respondents (n = 2.368) Voice call 61.4%
By Total Respondents Video call 60.3% Communication (97.3%)
Playing games Online health Maps & Navigating Movie streaming Music streaming Video call/conference
consultation
2nd Semester 2019 1st Semester 2020 2nd Semester 2020
There is fluctuation on the mobile phone activities from the second semester of 2019 (before the pandemic), the first semester
of 2020 (early pandemic), and the second semester of 2020 (recent situation). Due to the stay at home regulation, certain
internet based activities increases in the 1st semester and continue increasing in the 2nd semester of 2020, such as entertainment
activities (playing games and music and movie streaming), video call/conference, as well as online health consultation. On the
other hand, maps and navigating shows some decrease from 2nd semester 0f 2019 to the 1st semester of 2020 since people are
avoiding to go outside. However, it increases in the 2nd semester of 2020 since people start going back to their activities.
Further
Discussion
• Nowadays, mobile phone has more complex functions than it should be,
from entertainment to work. During this Covid-19 pandemic, people more rely
on smartphones for study and work-related activities. This will be discussed
further in this report.
• Whereas the deeper discussion about buy & transaction can be found in
JAKPAT Premium Report “Ecommerce Trend & Digital Wallet Trend”.
Podcast
Among respondents who listened to podcast (n= 572)
Gender Age Range
Other Option
Lower Middle Upper
Podcast
Spotify 84.3%
Noice 25.2%
Female
Male
Sports
Available on premium version 37.1%
Religion 36.5%
To purchase, contact us at dea@jakpat.net
Family, kids, parenting 36.0%
Games 32.6%
Criminal 23.5%
15-19 y.o 20-24 y.o 25-29 y.o 30-34 y.o 35-39 y.o 40-44 y.o
Weekdays VS Weekend
Time
64.7%
60.9%
9.5%
Who listens to music on 11.7%
20.9% 15-19
20-24
the music streaming platforms? 48.5% 51.5% 25-29
15.5%
23.2% 30-34
Listening to music on online music 19.2% 35-39
streaming platform is more popular in 40-44
middle and upper socio-economic
status (SES) respondents compared to Female Male
lower SES.
SES Occupation
The trend of music streaming
decreased with the increase of age, 7.5% Employee
Youtube Music
Top 3 Platforms by Age Range
Joox
Langit Musik
Resso
Deezer 10.6%
Tidal 7.9%
15-19 20-24 25-29 30-34 35-39 40-44
Music Streaming
Among respondents who accessed music streaming (n= 892)
Weekdays VS Weekend
73.9%
64.9% Time
49.0%
41.1% 42.4% 41.7%
39.4%
33.1%
Weekdays Weekend
05.00-09.00 09.00-12.00 12.00-15.00 15.00-18.00 18.00-21.00 21.00-00.00
Movie/series Streaming
Gender Age Range
Among respondents who accessed movie streaming (n= 880)
15-19
Who watches movies on 10.8% 19.2%
20-24
13.1%
the movie streaming platforms? 47.4%
52.6%
25-29
21.5% 30-34
15.9%
Watching movies/series on movie 19.5%
35-39
Top 1
Top 2
Top 3
20.7%
Female Male
11.7%
Streaming Platforms By Occupation
10.4%
Weekdays VS Weekend
71.8%
58.0%
48.2%
41.8%
34.5% 34.3%
29.1%
19.7%
(21.2%). 35.4%
15.1% 35.9%
Employee
Freelancer/entrepreneur
Video call/conference is also most Students
popular for employee followed by 16.8% Housewife
53.8%
freelance/entrepreneur. Other
23.0%
Platform 1 85.5%
Platform 2 64.3%
Platform 3 33.6%
Platform 4 17.2%
Platform 5 14.7%
9.5%
7.5%
6.3% Freelancer/
Employee enterpreneur Student Housewife
6.1%
6.0%
Video Call/Conference
Among respondents who accessed video call/conference (n= 1.670)
5.8%
The average duration of video call/conference is 2 < 1 hr
1 hr
hours per day. Unlike entertainment activity which 2.1%
7.6% 21.0%
2 hr
usually done on the weekend and in the evening, Average hour 12.9%
3 hr
per day
video call/conference are more likely done on 4 hr
27.5%
weekdays and the peak time is in the morning – 2 hours 23.1% 5 hr
afternoon (09.00 – 12.00). > 5 hr
Weekdays VS Weekend
Time
62.6%
47.8%
38.1%
34.3% 32.2%
28.2%
20.4%
17.2%
20-24 5.6%
DADS
25-29 19.3% 7.7%
48.4% 51.6% 31.8% Lower
30-34 24.9% Middle
MOMS Upper
35-39 28.3% 60.5%
40-44 21.9%
There are 896 respondents who are parents to kids aged 2-15 years
old. There were 37.3% respondents with kids aged 1-2 yo, 33.3%
with kids aged 6-10 yo, and 29.4% with kids aged 11-15%.
2-5 yo 6-10 yo 11-15 yo
Kids’ Access of Digital Content
(among 896 parents)
The most popular digital entertainment activities for kids is
By Total Respondents watching Youtube, followed by watching national TV channels.
68.5%
Almost all activities are increasing, only less than 1% kids who do
Watching Youtube
72.3% not access any digital entertainment during pandemic. All digital
57.9% content mostly accessed from smartphone, but TV is also a popular
Watching national TV
57.6% device to access on demand content.
Accessing educational apps 33.0%
46.8%
Devices Accessed by Kids Aged 2-5 yo Devices Accessed by Kids Aged 6-10 yo Devices Accessed by Kids Aged 11-15 yo
Before pandemic During pandemic Before pandemic During pandemic Before pandemic During pandemic
By SES
Time Spent on Smartphone in a Day*
47 124
(among respondents who giving access to smartphone (n=758) 36 35
101 104
*average time spent on a smartphone per day (minutes per day) 87
65 69
35
110
75
54.8%
49.1% 49.2% 48.2%
46.2% 44.3%
43.1%
39.8% 38.1%
33.3%
17.6%
14.0% Less than before pandemic
7.1% 7.6% 7.5% As much as before pandemic
More than before pandemic
Almost all entertainment activities are increased during Covid-19 pandemic. Most respondents admit that
their kids accessing digital entertainment more during Covid-19 pandemic compare to before the pandemic.
Only watching National TV channels which the parents feel their kids are more likely to spend equal time on
(49%).
2-5 y.o
Time to Access Smartphone 48.1%
36.3%
41.3%
33.6%
(among respondents who giving access to smartphone (n=758) 23.7%
37.0% 34.9%
30.2% 5.9%
25.4%
20.3%
1.6%
By Total Respondents 06.01-09.00 09.01-12.00 12.01-15.00 15.01-18.00 18.01-22.00 22.01-06.00
52.6% WIB WIB WIB WIB WIB WIB
46.3%
40.8%
37.2%
29.3% 6-10 y.o
40.1%
33.7% 35.4% 51.7%
26.3% 42.4% 44.7%
5.1% 34.9%
28.5%
15.4% 45.8%
2.9% 36.9%
29.9% 25.7% 4.1%
06.01-09.00 09.01-12.00 12.01-15.00 15.01-18.00 18.01-22.00 22.01-06.00
WIB WIB WIB WIB WIB WIB 11.7% 2.3%
06.01-09.00 09.01-12.00 12.01-15.00 15.01-18.00 18.01-22.00 22.01-06.00
Before pandemic During pandemic WIB WIB WIB WIB WIB WIB
11-15 y.o
Before pandemic, the peak time of kids using smartphone is around 59.4% 54.6%
15.00 – 22.00, or aafter school. While it shifted during the 37.3% 41.0%
47.8%
Content 1
Available on premium version
Content 2 To purchase, contact us at dea@jakpat.net
Content 3
Content 4
Tutorial 24.1%
57.4%
51.4%
respondents who allow social media access to their children (n= 229)
By Kids’ Age How much do you like if your
kids access Social Media?
Parents’ overall
liking to social
media content for
their children
Kids' personal account Parents' personal account 2-5 y.o 6-10 y.o 11-15 y.o
respondents who allow their children to play mobile games (n= 423)
2-5 y.o 39
6-10 y.o 47
< 15 15-30 30-60 1-2 hours no limit
11-15 y.o 51 minutes minutes minutes
2-5 yo 6-10 yo 11-15 yo
What makes you give your children access to digital content?
(among respondents who giving access to smartphone (n=758)
Total Respondents The reason most of the parents give their children access to digital
content is because it perceives as entertainment at home. Some of
As an entertainment for kids 80.0% them rated digital content as having a positive effect on their children,
at home and some of them considered this as compensation for parents' inability
to always accompany their children.
36.2%
My kids like it
By Kids’ Age
Provides a quite positive 32.7% 82.4% 80.5%
77.3%
effect for children
5.59 4.1%
5.22 12.8%
5.03 18.3%
4.45 4.57 18.4%
38.8%
45.6%
43.4%
Effects 2
Effects 5
By Kids’ Age
No affect
5.9%
Other Option
0.7%
2-5 yo 6-10 yo 11-15 yo
Parental Control By Kids’s Age Range
66.8%
By Total Respondents 53.9% 52.2%
40.9%
Always monitoring and accompanying the
kids
52.1% 31.4%
23.3%
13.9%
Monitoring but not fully accompanying 37.8%
9.7%
5.2% 2.4%
0.3% 0.0%
Setting PIN/password to open the More parents are fully monitoring and accompanying their younger
50.7%
smartphone kids, but for older kids parents are not fully accompanying.
The most common parental control system applied by parents on
Setting PIN/password to open certain apps 41.0%
smartphone is seeting PIN/password to open the smartphone. Only
Installing parental control apps/software 31.6% who installed special parental control apps/software. There are
(Kids Place, Kids Lock, Kids Mode, etc.) 31.6%
also 14.3% parents who are not applying any parental control
None of the above 14.3%
mentioned in the options.
757,537+ mobile
panels in Indonesia
JAKPAT has helped 166+ companies from various industry
such as FMCG, Consumer Services, Telecommunication, e-
Commerce, IT, Business Consulting and Advertising Agencies
from global, multinational to local companies.
CLICK HERE!
Contact Us!
Phone : +62-74-292-3340 | Email : dea@jakpat.net | http://jakpat.net | Head Office Jl. Puri Gejayan Indah B12 Condongcatur, Depok, Sleman, DIY,
55281
48