2 answer

1. Unified communications
Unified communication is the integration of real-time and near real-time communication systems.
This includes the integration of chat services, phone, video conferencing, messaging, feedback and
commenting systems, and others. Unified communications also provide a consistent user interface
and experience across a range of devices and media types.

By bringing together voice and data, a unified communication system reduces infrastructure costs
and contains more features for a more responsive experience. It makes everyone’s life simpler and
enables management to quickly see when employees are available to chat.

2. Collaborative digital workplace

Successful organizations recognize that group work is central to their success. Traditional spaces
have been replaced with collaborative digital workplace. They incorporate a social component to
foster interaction and innovation. This move has been fueled by the need to support good work
processes, creativity, diversity of thought, and a sense of community.

3. Chat services
 Chat services now accommodate a range of media types including video and video conferencing.
These services have also been integrated into existing services enabling teams or employees to
quickly bring each other to speed when necessary.
3. Seamless technology integration

The ability to move conversations and data from one platform to another is huge these days — so
much that you don’t even think about. It is expected that all of your devices will contain all of your
conversations.

This business communication trend is also seen in some bring-your-own-device initiatives. Some

organizations encourage their employees to make their personal devices their work and life
companions — reducing friction between the two. As it turns out, company communication
is greatly enhanced in the process.
4. Video conferencing
The traditional use case of video conferencing in the boardroom has been replaced with video-
enabled phones and tablets that allow employees and management to call wherever, whenever.
5. Social intranet software
Today’s intranet software features common social components like you would find on public-facing
sites like Facebook and Twitter.
The many features of social intranet software will build more effective internal communications in
your company

4 answer

Hi all,
Let us meet tomorrow to discuss the product launch event. Please be there on time.
Thanks
Chris

There is no mention of the time of the meeting scheduled for, or the location, neither is there any
set agenda. The recipients of the email would have to write back or call back to Chris to clarify.
Complete (b) Good example:
The best way to have written this email is:

Hi all,
Let us meet tomorrow at 11 am at Conference room 3 to discuss the product launch event. We will
have to decide the keynote speakers and complete the event invite draft tomorrow. Please be there
on time.
Thanks
Chris