Professional Documents
Culture Documents
of Repeat
Month Error % Entries entries
(C=B/A) (A) (B)
Jun 26% 32540 24080
Jul 34% 43260 28552
Aug 36% 45600 29184
These are
Sep 54% 53200 24472 used for
Oct 23% 34250 26373 calculatin
Nov 37% 43900 27657 g process
capability
Dec 42% 48920 28374 and
Jan 25% 33780 25335 normality
No. of
Total No. of incomplete
Month Accuracy %
Entries /discrepent
entries
(C=B/A) (A) (B)
Jun 88% 24080 2890
Jul 79% 28552 5996
Aug 73% 29184 7880
Sep 68% 24472 7831
Oct 81% 26373 5011
Nov 78% 27657 6085
Dec 71% 28374 8228
Jan 84% 25335 4054
# of Repeat # of Incomplete
Input / Output Measures Total Score Category
entry entry
Weightage 10 5
lack of understanding 6 3 75
Lack of experience
6 9 105 A
(√)
Patient ignored wrong
1 6 40
information
Overworked up staff
6 6 90 B
(√)
lack of motivation 1 3 25
absence of principle of
3 3 45
reward and punishment
bad ergonomics 1 3 25
QC checks misses error 3 6 60
Verified only results 3 9 75
Verification not attended
1 9 55
for data entry
weakness of internal
9 3 105 A
auditing system (√)
Complexity 3 3 45
lack of help desk 3 3 45
lack of Genesis training
6 9 105 A
(√)
Computers and website
malfunction 3 3 45
Hand written info 1 9 55
Information format
variation 1 9 55
Patient information
1 9 55
unclear
Computer or scanning
equipment not 1 1 15
functioning properly
Computer system auto 1 3 25
detect
Weakness in Auditing System
Errors Audited
2110 16270
1223 26032
Training
Operatr 1-2 day 3-4 day 4-5 day
Group A 0.22 0.2 0.12
Group B 0.15 0.12 0.11
Group C 0.12 0.2 0.1
N 0.163333 0.173333 0.11
1712.06 1816.88 1153.02
Overworked
Operatr 1 shift 2 shift 3 shift
A 50 70 76
B 80 100 120
C 70 89 91
66.66667 86.33333 95.66667
Applicati
Experienc Training Overwork
Staff ID ons for Audit % Error
e Status ed
Entry
Experienc
A 300 Trained No No 92%
ed
Experienc
B 300 Trained Yes No 89%
ed
Inexperie Trained
H 300 Yes Yes 65%
nced
Inexperie
I 300 Untrained Yes Yes 56%
nced
Experienc
M 300 Untrained No No 80%
ed
Experienc Untrained
N 300 No yes 85%
ed
Experienc Untrained
O 300 Yes yes 81%
ed
Experienc
P 300 Untrained Yes No 77%
ed
1%
1%
0%
Day 1 Day 2 Day 3 Day 4
1%
1%
0%
Day 1 Day 2 Day 3 Day 4
Patient Entry
Day 4
tion
Day 4