Plug & Charge Configuration Manual - V2

Plug & Charge configuration
Manual for Plug & Charge configuration ICU

Service Installer and ICU Connect
20180216
Versiebeheer
Versienummer Aanpassing Door

20180213 Eerste versie SV
20180216 Engelse ICU Connect versie SV

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Index Page
1 Which configuration do you use? 6
2 P&C configuration ICU Service Installer 7
2.1 Step 1: Go to ICU Service Installer 7
2.2 Step 2: Manage the whitelist 8
2.3 Step 3: Change Authorization mode 8
2.4 Step 4: Fill in Plug/Charge ID 9
2.5 Step 5: Save settings 10
2.6 Step 6: Reboot charging station 10
3 Back office connected charging station P&C configuration ICU Connect 11
3.1 Step 1: Go to ICU Connect 11
3.2 Step 2: Search for Charging station 11
3.3 Step 3: Search for Serial ID 11
3.4 Step 4: Go to Configuration 12
3.5 Step 5: Get latest configuration 12
3.6 Step 6: Check latest configuration 13
3.7 Step 7: Search for PlugAndChargeIdentifier 13
3.8 Step 8: Edit PlugAndChargeIdentifier 14
3.9 Step 9: Fill in Plug/Charge ID 15
3.10 Step 10: Update settings 16
3.11 Step 11: Check notification 17
3.12 Step 12: Send 18
4 Back office configuration ICU Connect 19
4.1 Step 1: Go to ICU Connect 19
4.2 Step 2: Search for charging station 19
4.3 Step 3: Look at pools 19
4.4 Step 4: Go to People 19
4.5 Step 5: Add charge card 19
4.6 Step 6: Identification create 20
4.6.1 Visible ID and Hidden ID 20
4.6.2 Expiry date 21
4.7 Step 7: Select pool 21
4.8 Step 8: Create pool 22

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4.8.1 Fault notification 22

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General information
What is Plug & Charge?
Plug & Charge is a functionality of the charging station. The user doesn’t have to scan his/her card anymore
to start the charging session. This can be used if the charging station is used only by the owner. When the
user gets to their charging station, plug in your vehicle and immediately start charging.
Do I still need a charge card?

For charging, you don’t need a charge card anymore. However, you need to register your charge card at
the beginning. You can do this via ICU Connect.
Can I use more than 1 card for Plug & Charge?

No, you can only register one charge card for Plug & Charge. The card number will be saved in the
charger and every charging session will be charged to this card number.
How do I start charging with Plug & Charge?

You just have to put the cable in the charging station. When the cable is connected to the charging station
and the car, the charging station recognizes the cable and will start the charging session. When the cable
is only connected to the charging station, the charging station won’t start the charging session. When you
have a charging station with a fixed cable, you just need to connect the cable to the charging station.
How do I stop charging with Plug & Charge?

You can stop the charging session by unplugging the cable from the car. When you have a charging
station with a socket, the cable will also disconnect when you unplug the cable of the car
What kind of charging station do I have?

The main difference is whether the charging station is connected to a back office. If the charging station
isn’t connected to a back office, it’s a stand-alone charging station. When it’s a stand-alone charging
station, you can only configure it via ICU Service Installer.

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1 Which configuration do you use?
There are three different ways to configure Plug & Charge for a charging station. If it’s a stand-alone
charging station or not connected to the ICU back office, this will be the only way of configuration. You can
only configure it via ICU Service Installer because it’s not connected to a back office. If the charging station
is connected to a back office, you can configure the whole Plug & Charge system via ICU Connect. Every
charging station which is connected to a back office, should be registered as Plug & Charge in that back
office.
Stand-alone ICU Service

Plug & Charge
charging station Installer
1. Stand-alone charging station, without connection to back office:
ICU Service
Installer
Stand-alone ICU Plug &
charging station Connect Charge
ICU
Connect
2. Charging station with connection to back office:
If you don’t have access to the ICU Service Installer, download the ICU Service installer at
http://alfen.com/downloads. For credentials, go to http://support.alfen.com, go to the configuration tool and
create a ticket via request for sign up.

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2 P&C configuration ICU Service Installer
This is the only way to configure a stand-alone charging station. If you’re configuring a charging station that
is connected to a back office, this could be the first step. It’s important to also perform step two then.
The following chapter explains how the charging point can be configured using the ICU Service Installer.
2.1 Step 1: Go to ICU Service Installer

Go to the charging station in ICU Service Installer.

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2.2 Step 2: Manage the whitelist
Go to the “Manage the whitelist” tab.
2.3 Step 3: Change Authorization mode

Change “Authorization mode” from “RFID” to “Plug & Charge”.

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2.4 Step 4: Fill in Plug/Charge ID
Fill in the “Plug/Charge ID”. The Plug/Charge ID is the (virtual) card to which all charging sessions will be
charged. It’s important to get the right Plug/Charger ID, otherwise the charging station won’t recognize a
valid (virtual) card and won’t start charging.
In this case, the order number of the charging station is 57186r004.
The Plug/Charge ID must be 8 characters and hexadecimal. To

use the ordernumber we you have to remove the “R” (not
hexademical) and add a character: the “A” at the front.
So the Plug/Charge ID is: A57186004. By using this procedure an A number is always recognizable as a
Plug/Charge ID in ICU Connect.

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2.5 Step 5: Save settings
Press enter and click “Save” to save the current settings.
2.6 Step 6: Reboot charging station

After you’ve saved the current settings, you have to reboot the charging station. Press button “Reboot the
device” in the left under corner.

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3 Back office connected charging station P&C
configuration ICU Connect
The previous chapter explains how to configure in case of a stand-alone charging point, which is not
connected to a back office. If you will configure the charger that is connected to a back office, you could
follow the steps in the previous chapter, or you can follow the steps in this chapter.
This is a variant of the configuration that was explained in the previous chapter!
Don’t forget to follow the steps in the next chapter.
3.1 Step 1: Go to ICU Connect

Go to ICU Connect: http://icuconnect.nl
3.2 Step 2: Search for Charging station

Search for the charging station.
3.3 Step 3: Search for Serial ID

Search for the “Serial ID” and copy it, or write it down on paper.

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3.4 Step 4: Go to Configuration
Go to the tab “Configuration”.
3.5 Step 5: Get latest configuration

Always start with getting the latest configuration of the charging station. Press the button “get configuration”
to retrieve configuration.

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3.6 Step 6: Check latest configuration
You get this notification. Always check the last time the configuration is updated. If the displayed time does
not match the actual time, refresh the internet browser. You can refresh the browser by pressing F5, or
press the refresh button in your browser.
3.7 Step 7: Search for PlugAndChargeIdentifier

Scroll down and search for the “PlugAndChargeIdentifier”.

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3.8 Step 8: Edit PlugAndChargeIdentifier
Press the “Edit” button.

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3.9 Step 9: Fill in Plug/Charge ID
Fill in the “Value” box. Put there your Plug/Charge ID.
In this case, the number of the charging station was 57186r004.
The Plug/Charge ID must be 8 characters and hexadecimal. To use the order number we you have to
remove the “R” (not hexademical) and add a character: the “A” at the front.
So the Plug/Charge ID is: A57186004. By using this procedure an A number is always recognizable as a
Plug/Charge ID in ICU Connect.

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3.10 Step 10: Update settings
Press “Update” to save the settings.

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3.11 Step 11: Check notification
When you get back to the “Configuration” page, you get this notification.
Scroll down and search for the “PlugAndChargeIdentifier” and check the Plug/Charge ID you’ve filled in.

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3.12 Step 12: Send
If the Plug/Charge ID is correct, press the “Send” button.

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4 Back office configuration ICU Connect
First, you need to complete one of the steps in chapter 2 or chapter 3. This is the second step for a charging
station with a connection to the back office.
4.1 Step 1: Go to ICU Connect

Go to ICU Connect: http://icuconnect.nl
4.2 Step 2: Search for charging station

Search for the charging station.
4.3 Step 3: Look at pools

Scroll down until you see “Pools”. Take a look in which group the charging station is located. Remember
this, or write it down. You will need this later on in the configuration.
4.4 Step 4: Go to People

Press the button “People”.
4.5 Step 5: Add charge card

Press the “+” to add a new charge card.

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4.6 Step 6: Identification create
Fill in the blue boxes, circled in red. The other boxes aren’t important.
4.6.1 Visible ID and Hidden ID

For the “Visible ID” you could choose the name of the charging station, or any other name you want.
The “Hidden ID” is the Plug/Charge ID you’ve created in the ICU Service Installer or in ICU Connect.

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4.6.2 Expiry date
Set the “Expiry date” far from now. There’s no specific date. The status should be “Geldig” when you’ve
changed the date. The expiration date is the date when Plug & Charge will closed.
4.7 Step 7: Select pool

Scroll down until you see “Pool”. Search for the same group as the charging station. Add the charge card
in that group.

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4.8 Step 8: Create pool
When you’ve pressed the right group, the group will switch to the right side. If the group is at the right side,
press the “Create” button to save changes
4.8.1 Fault notification

It could be possible that you get the fault notification that the Hidden ID already exists. You get this fault
code, because Alfen already added the Hidden ID.
4.8.1.1 Step 1: Go to People

Go back to the tab “People”.

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4.8.1.2 Step 2: Search charge card
Search by the “Hidden ID” (that’s the same as the “Plug/Charge ID”).
4.8.1.3 Step 3: Charge card

Press the “Hidden ID” number to go the charge card.
4.8.1.4 Step 4: Edit

Press the “Edit” button.

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4.8.1.5 Step 5: Select Pool
Scroll down until you see “Pool”. Search for the same group as the charging station. Add the charge card
in that group.

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4.8.1.6 Step 6: Update Pool
When you’ve pressed the right group, the group will switch to the right side. If the group is at the right side,
press the “Update” button.

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Plug & Charge configuration

Manual for Plug & Charge configuration ICU

Versienummer Aanpassing Door