Name: Alvina Shabbir

Roll No: Huss 212101025

Class: Bs English
Subject: Study Skills
Assignment Topic: Listening Skills and its Types
Departmen: Humanities and Social Sciences
Submitted by: Alvina Shabbir
Submitted to: Prof.MIuhammad Faheem
Date: 26-04-2020
 ‘’LISTENING SKILLS AND ITS TYPES’’

‘’One of the most sincere forms of respect is actually listening to

what another has to say.’’
Bryant H. McGill

Define Listening skill:

Listening is the ability to accurately receive and interpret messages in the communication
process. Without the ability to listen effectively, messages are easily misunderstood. As a result,
communication breaks down and the sender of the message can easily become frustrated or
irritated.

OR

Listening is the process of receiving, constructing meaning from, and responding to spoken
and/or non-verbal messages to hear something with soulful attention.

Listening Description:
To listen is to give attention to sound or action. When listening, one is hearing what others are
saying, and trying to understand what it means. The act of listening involves complex affective,
cognitive, and behavioral processes.
 Difference between Hearing and Listening:

Hearing:

Hearing is the act of perceiving sound and receiving sound waves or vibrations through your
ear.

 Accidental
 Involuntary
 Effortless

Listening:

Listening is the act of hearing a sound and understanding what you hear.

 Focused
 Voluntary
 Intentional

Types of Listening:
‘’We have two ears and one tongue so that we would listen more and
talk less.’’
Diogenes

Here are six types of listening, starting with basic discrimination of sounds and ending in deep
communication:

1. Pretending listening

2. Selective listening

3. Attentive listening

4. Evaluative listening
5. Empathic listening

6. Sympathetic listening

 Pretending Listening
Pretend listening is a patronizing form of listening. Really, we’re just waiting to speak. Very little
of what they say is actually registering and we don’t really care what’s on their mind.

The listener pretends through his facial expressions that the message is being listened to.

 Selective Listening

Listener selects the desired part that he wishes to understand and ignores the undesired part that
he does not want to listen to.

Selective hearing is the ability to listen to a single speaker while in a crowded or loud environment.
You might also hear it referred to as “selective auditory attention” or the “cocktail party
effect.”
  Attentive Listening

Listener pays attention to each word of the speaker and tries his best to understand what is
being told. Active listening involves listening with all senses. As well as giving full attention to
the speaker.
Full and complete listening, also called attentive listening, means that the listeners go beyond
content to add their attention to the context and the effect of a message. Such listening is almost
always interactive and requires a higher level of concentration and verbal exchange.

 Evaluative Listening
Evaluative listening occurs when the interlocutor tries to convince us by influencing our attitudes,
beliefs or ideas. We listen and evaluate the received message so that we can make the
appropriate decisions regarding the received message. Evaluative listening is also called
critical listening.

In evaluative listening or critical listening we make judgments about what the other person is
saying. We seek to assess the truth of what is being said.
  Emphatic Listening:
Empathic listening is the practice of being attentive and responsive to others’ input during conversation.
Listening empathically entails making an emotional connection with the other person and finding
similarities between their experience and your own so you can give a more heartfelt response.

 How to listen empathically

Being a present and caring listener takes practice. Here are some steps you can take to build your
empathic listening skills:

 Create a comfortable space for sharing

 Acknowledge the speaker’s feelings
 Pay attention to body language
 Let them guide the conversation
 Wait to speak
 Be encouraging

 Sympathetic Listening:

In sympathetic listening we care about the other person and show this concern in the way we pay
close attention.
Sympathetic listening is an emotionally-driven type of relationship listening, wherein a listener
processes the feelings and emotions of a speaker and tries to provide support and understanding
in return. You might use sympathetic listening when a child tells you about trouble they had at
school
  Discriminative Listening

Listening for something specific but nothing else. It is a type of listening in which we
differentiate sounds. (E.g. a baby crying).

 Empathetic Listening

Seeking to understand what the other person is feeling, it means you can truly hear them with
an open mind and refers to emotionally connecting with another.

 Partial Listening

Listening most of the time but also spending some time in day dreaming or thinking of a
response.

 Reflexive Listening

Listening then reflecting back to the other person to what, they have said.

 Total Listening

Paying very close attention in active listening to what is said and the deeper meaning found
through how it is said. Seeking to understand the person, their personality and their real and
unspoken meanings.
‘’The first duty of love is to listen.’’
Paul Tillich