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chapter 5 Study

chapter 5
Terms in this set (74)

Human resources planning is a false


reactive process (t/f)

The process of reviewing human resources planning


human resources requirements
to ensure that the organization
has the required number of
employees with the necessary
skills to meet its goals is known
as

Failure to integrate HRP and can have very serious consequences for the
strategic planning organization's success

Before embarking on an HR the current internal labour force must be assessed


planning exercise,

HRP is a process of reviewing true


human resources requirements
to ensure that an organization
has the required number of
employees, with the necessary
skills, to meet its goals. (t/f)

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chapter 5 "the process of forecasting future human resources


Study

requirements to ensure that the organization will


Describe human resources
have the required number of employees with the
planning (HRP) and explain its
necessary skills to meets its strategic objectives."
connection to strategic
The connection to strategy will be an application of
planning using an example.
HRP perhaps discussed in class, which illustrates the
(long)
matching of internal demand and external plus
internal supply of labour.

Short-term and long-range HR half of the staffing equation


demand forecasts provide

Roslyn is the HR Manager at a internal and external


small but successful app
development company that is
growing quickly. She is
explaining the steps in human
resources planning to the CEO
and informs the CEO that
projected openings can be
filled with two major sources of
supply. These sources are

Before estimating how many How many candidates for projected openings will
external candidates will need likely come from within the firm
to be recruited and hired,
management must determine
which of the following?

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chapter 5 forecasting
A method of a Markov analysis Study

internal labour supply that


involves tracking the pattern of
employee movements through
various jobs and developing a
transitional probability matrix is
known as

record information about managerial


Management inventories
responsibilities and management training

Economic conditions refers to the impact of fluctuations in economic activity

Francis is the HR Manager of a A smaller labour supply


growing transportation
company. The economy is
booming and unemployment
rates are low. What will Francis
face when he starts hiring
workers?

In the coming years, a large retire


portion of the population is
expected to

New immigrants are expected 131,500 new entrants to the labour market per year
to account for

The shortage of available Information technology workers


workers in which occupation is
projected to cost the Canadian
economy $10 billion per year
until it is resolved?

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chapter
Short-term5and long-range HR true Study

demand forecasts only provide


half of the staffing equation by
answering the question "How
many employees will we
need?" (t/f)

A Markov analysis tracks an false (tracks internal movement)


employee's previous career
movements prior to joining a
company. (t/f)

Briefly identify and describe Identification and description of skills/management


how management can forecast inventories, replacement charts/summaries,
how many candidates may be succession plans, and Markov analysis. One point
available from within the for identification and up to two points for accurate
organization for any openings description.
resulting from a demand
analysis (long)

Which of the following is a trend analysis


quantitative technique for
determining human resources
requirements?

Which of the following is a The nominal group technique


qualitative approach to
forecasting human resources
needs?

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chapter
Calculating5the number of trend analysis Study

employees in the firm over the


last three to five years in order
to predict future needs is most
associated with which of the
following forecasting
techniques?

Sheila is helping a Sales ratio analysis


Manager determine if the sales
department should hire more
people. They are comparing
the sales volume with the
number of salespeople. Which
HR forecasting approach is
Sheila and the Sales Manager
using?

In large organizations, needs quantitative in nature.


forecasting is primarily

Which of the following would scatter plot


an airline use to visually
illustrate the relationship
between passenger volume
and ticketing agents required?

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chapter
Anthony is5a company's HR regression analysis Study

Manager and he is helping the


production department
determine seasonal
employment needs. Anthony
tracks multiple variables and
determines the line of best fit
in order to predict future
employment levels. Which
forecasting method is Anthony
using?

In contrast to quantitative experts judgement


approaches, qualitative
techniques rely solely on

Two approaches used to nominal group and Delphi techniques


gather qualitative data in order
to forecast HR demand (or
supply) are the

A decision-making technique nominal group technique


that involves experts meeting
face to face and can also be
used for HR forecasting is
known as

Which forecasting technique nominal group technique


has drawbacks that include
subjectivity and the potential
for group pressure to lead to
less accurate assessments than
could be obtained through
other means?

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chapter
According 5to the textbook, The nominal group technique Study

which qualitative approach to


forecasting human resources
needs has the advantages of
facilitating the exchange of
ideas as well as greater
acceptance of results?

As the HR Manager of a The Delphi technique


company, you are assisting the
CEO in forecasting future
human resources needs. She
would like to use a qualitative
technique to forecast long-
term needs as well as other
strategic planning issues.
Which technique should the HR
Manager recommend?

The drawbacks of which The Delphi technique


forecasting technique include
the time and costs involved as
well as the potential difficulty
in integrating diverse opinions?

Permitting a group of outside The Delphi technique


experts as well as company
employees to critically
evaluate a wide range of views
is an advantage of which
forecasting technique?

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chapter 5 in order to
What is needed managerial judgement Study

modify human resources


forecasts based on anticipated
changes?

From a practical point of view, sales


according to the textbook,
what should be considered
first when forecasting the
number and type of people
needed to meet organizational
objectives for a manufacturing
firm?

Trend analysis is used to study true


a firm's past employment levels
to predict future needs. (t/f)

Like trend analysis, ratio false


analysis assumes that
productivity will increase over
time.(t/f)

Regression analysis determines true


the line of best fit and often
involves multiple variables(t/f)

The nominal group forecasting false


technique typically involves
outside experts as well as
company employees.(t/f)

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chapter
A pictorial 5
representation of all staffing table Study

jobs within the organization,


along with the number of
current incumbents and future
employment requirements, is
known as

A potential solution when hiring temporary workers


labour demand exceeds labour
supply is

Rita's company has an excess Instituting a hiring freeze


of workers due to an economic
recession. Which HR strategy
would be the best option for
Rita to undertake in this
situation?

When labour demand equals Vacancies would be filled internally through


labour supply what will likely training, transfers, or promotions.
occur?

A shortage of employees projected labour demand exceeds projected labour


occurs when supply

In which of the following When the supply of workers exceeds demand


situations would a hiring freeze
be the best HR decision to be
made by a company's CEO?

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chapter
You are the5HR Manager of a Downsizing through attrition Study

company experiencing the loss


of market share and declining
profits. The CEO would like you
to recommend a strategy for
gradually reducing staff while
avoiding involuntary turnover.
Which of the following would
be the best recommendation?

What is the main challenge The organization has no control over who goes and
with attrition? who stays

Which of the following HR Offering early retirement packages


strategies will cost a company
a great deal of money up
front?

Creating a job-share position layoffs can be avoided


or offering part-time
employment can be win-win
strategies, since

With which of the following Forcing early retirement


strategies for handling a labour
surplus is the potential for a
human rights violation most
likely?

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chapter 5
The layoff-avoidance strategy work sharing Study

that involves employees


working three or four days a
week and receiving
employment insurance benefits
on their non-workday(s) is
related to which HR strategy

What do supplemental Provide a top-up of employment insurance benefits


unemployment benefits do?

Which of the following is true The use of contingent workers has been increasing
regarding the use of
contingent workers to address
short and medium term labour
shortages in Canada?

The guarantee by the a golden parachute clause


employer to pay specified
compensation and benefits to
executives in the case of
termination due to downsizing
or restructuring is known as

a range of emotions experienced by employees


Survivor syndrome is remaining after a major restructuring initiative, which
can include feelings of betrayal or violation.

a service generally offered by an outside agency


Outplacement assistance is that can assist terminated employees in finding
employment elsewhere.

An initial response to a labour scheduling overtime hours


shortage is usually

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chapter 5
Entry-level jobs are filled more easily externally Study

Job sharing occurs when an false


employee covers the work for
another employee who is
temporarily absent due to
illness or other circumstances.
(t/f)

Four qualitative techniques for false


forecasting future HR demand
are trend analysis, ratio
analysis, scatter plots, and
regression analysis. (t/f)

A strategy used to deal with an false


employee surplus is the
promotion of employees. (t/f)

a pre-negotiated guarantee by the employer to pay


A golden parachute clause
specified compensation and benefits in the case of
refers to
termination because of downsizing or restructuring.

To round out her skill set, transfer


Neerja, a Manager in
Department A takes a lateral
role as a Manager in
Department B. This is also
referred to as a

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chapter
You are the5HR professional in Accurate identification and description of any five
Study

charge of human resources of: hiring freeze, attrition, early retirement, job
planning at Blue Fruit Inc., a sharing, layoff, termination, and leave of absence. 2
company that designs and marks each for identifying and describing each,
makes cell phones and tablets.
Recently, demand for its
products has been falling,
resulting in a surplus of
employees. Identify and
describe five possible
solutions you would consider
implementing in order to
reduce the oversupply of
employees at Blue Fruit. (long)

The board of directors of a succession plan


fintech company have
identified the current Chief
Operating Officer as a
potential candidate for the
CEO role in three to five years.
This process is known as

Paula is offered a severance early retirement


package which will bridge her
to retirement. This is also
referred to as a

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chapter 5 are both part-


Ben and Felix work sharing Study

time students. Ben works


Mondays to Wednesdays as an
Administrative Assistant at a
medical clinic. Felix works the
same job Thursdays and
Fridays. This is also referred to
as a

A specialized team has been retention strategy


formed to complete a six-
month technology project at a
large financial services firm. At
the end of the six months,
upon successful completion of
the project, each employee
will receive a $2500 bonus as a

A content marketing firm has They have no control over which employees leave
lost a large client. The the organization and when.
leadership team has decided
to enact a hiring freeze and not
fill vacancies as they arise.
What is one challenge with this
approach? (long)

management inventories.
Forecasting external HR supply
(it includes: general economic conditions, labour
requires an assessment of all of
market conditions, occupational labour conditions
the following except
and demographic trends)

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chapter 5
Logan is appointed to merit-based promotion Study

Manager, Customer Service


after performing well as a
Customer Service Associate for
two years. This transition is an
example of a

________ is legally required in severance pay


specific situations, such as
mass layoffs.

If the labour surplus is voluntary leaves of absence


temporary in nature one
potential strategy is to offer

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