7 (Quiz 6)

5/14/2021 Chapter 7 Flashcards | Quizlet
Chapter 7 Study
Chapter 7
Terms in this set (65)
The process of choosing among individuals who

What is selection? have been recruited to fill existing or projected job
openings
When a pool of applicants has submitted their

When does the selection
résumés or completed application forms as a result
process begin?
of the recruiting process
According to the textbook, The quality of the company's human resources

more and more managers have
realized that the quality of
which of the following is often
the single most important
factor in determining whether
the firm is going to survive and
be successful in reaching the
objectives specified in its
strategic plan?
Which of the following can experience

potential employers usually ask
for in selection?
The entire recruitment and true

selection procedure must
comply with human rights
legislation. (t/f)
https://quizlet.com/ca/586174716/chapter-7-flash-cards/ 1/14
Chapter 7 process, which

In the selection Must criteria Study
of the following refers to

requirements that are
absolutely essential for the
job?
In the selection process, which Want criteria

of the following refers to
requirements that are highly
desirable but not critical for
the job?
Which of the following best A series of successive steps where only candidates
describes the multiple-hurdle clearing the hurdle are permitted to move on to the
strategy used in the selection next step
process?
The ratio of the total number of applicants hired to

What is a selection ratio?
the total number of applicants
In many instances, a small true

selection ratio also means a
low quality of recruits.
10 points for correct identification and brief

description of:
1. Describe who will be involved in the selection
Describe the five steps that
process and develop selection criteria.
should be followed when
2. Specify musts and wants and weigh the wants.
composing job-related
3. Determine assessment strategies and develop an
questions as part of designing
evaluation form.
an effective selection process.
4. Develop interview questions to be asked of all
candidates.
5. Develop-candidate specific questions.
Chapter 7
To help evaluate candidates for Crowdsourcing Study
a quality control position,

Jennifer uses an applicant-
tracking system to match the
applicant's information with
that of current Quality Control
employees; she then asks
those employees to provide
their feedback on the
applicant's suitability for the
position. What is this an
example of?
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Which of the following is true The use of technology is becoming increasingly

of preliminary applicant popular to help HR professionals improve the initial
screening? screening process.
Chapter 7 of the
Which members HR department members Study
organization typical perform

initial applicant screening?
During a hiring process Belinda An emotional intelligence test

was given an assessment of her
self-awareness, empathy, and
social awareness. What kind of
test was Belinda undergoing?
Chase is hiring for a An aptitude test

bookkeeper. He asks potential
hires to complete a short math
test. What kind of test is this?
Sandeep, the manager of a validity

provincial credit union, hired
five new tellers based solely
on their interviews. Although
Sandeep thought he had
planned the candidate
interviewing process well, the
three candidates who were
rated the highest in the
interview, and hired, did not
meet the basic performance
expectations once they were
on the job. Which of the
following is the primary
problem associated with these
interviews?
Chapter 7 of scores
The consistency reliability Study
obtained by a person when he

or she is retested on the same
test at two different times is an
example of
The extent to which a selection criterion-related validity.

tool predicts or significantly
correlates with important
elements of work behaviour is
known as
Demonstrating that a selection Differential validity

technique is a valid predictor
of job success for all
subgroups is consistent with
which of the following forms of
validity?
Which of the following can be Numerical ability

assessed in a test of general
intellectual ability?
Which of the following would An aptitude test

be able to test an applicant's
understanding of basic
mechanical principles when
considering that candidate for
the job of machinist?
Chapter 7
Which of the following can Motor ability tests
Study
measure attributes, such as

finger dexterity, manual
dexterity, and reaction time?
Instruments used to measure A personality test

aspects, such as introversion,
stability, and motivation are
known as which type of test?
What are the "Big Five" Extroversion, emotional stability, agreeableness,

personality dimensions as they conscientiousness, and openness to experience
apply to employment testing?
Tests used to measure achievement tests.

knowledge or proficiency
acquired through education,
training, and experience are
known as
What do work samples focus Job performance

on directly measuring?
What do interest inventories The comparison of a candidate's interests with those

accomplish? of people in various occupations
What of the following is known A management assessment centre

as a comprehensive and
systematic procedure used to
evaluate a candidate's
management potential?
Chapter
In Canada, 7
which of the Alcohol and drug addiction is considered to beStudy
a
following is true regarding disability under human rights codes.
screening candidates for
substance abuse?
Which of the following is true In Ontario, the Employment Standards Act

regarding the use of polygraph specifically prohibits the use of polygraphs in pre-
tests in selection? employment selection.
There is very clear empirical false

evidence supporting the
validity of emotional
intelligence in the workplace.
(t/f)
Criterion-related validity is the false

extent to which a selection
instrument, such as a test,
adequately samples the
knowledge and skills needed
to perform the job. (t/f)
The in-basket exercise is when false

a leaderless group is given a
discussion question and told to
arrive at a group decision. (t/f)
Chapter 7 following
Which of the Situational interview question Study
interview question types is

most representative of the
interview question: "How
would you handle an angry
customer?"
According to the textbook, The interview

which of the following is used
by virtually all organizations for
selecting job applicants?
What is the interview technique The unstructured interview

that involves questions being
asked as they come to the
mind of the interviewer
What interview format asks The structured interview

each candidate a series of
predetermined, job-related
questions based on the job
description and specifications?
The study of 92 employment less favourably than those who used semi-
interviews mentioned in the structured or unstructured interviews.
textbook found that the
interviewers using high levels
of structure in the interview
process evaluated applicants
Chapter 7 format
Which interview The mixed interview Study
involves a combination of pre-

set, structured questions as
well as a series of candidate-
specific questions based on
information provided in the
application form or resume?
One advantage of a panel true

interview is that there is an
increased likelihood that the
information provided will be
heard and recorded accurately
(t/f)
The less structured the true

interview is, the less reliable
and valid the evaluation of
each candidate will be. (t/f)
Describe three common Two points for each mistake (total six points). Look
interview mistakes which for three of the following: poor planning, snap
compromise the quality of the judgments, negative emphasis, halo effect, poor
selection process. knowledge of the job, contrast error.
Raj is hiring a junior accountant Halo effect

at his firm. He has selected
only candidates who went to
the same university that he
went to. What interview mistake
is Raj potentially making?
Chapter 7 a social media

Elaine is hiring Work samples can be a predictor of job Study
expert for her small business. performance. A candidate's portfolio gives Elain a
She has asked to see samples sense of their skills and expertise and helps her to
of the candidate's work. What assess how well they will perform in her job.
are some of the advantages of
asking for work samples?
Chester is a candidate for a The situational interview

Customer Service
Representative position; asking
him what he would do should
he encounter an especially
frustrated customer is an
example of which interview
technique?
While ________ interviews ask situational; behavioural

interviewees to describe how
they would react in a
hypothetical situation, ________
interviews ask candidates to
describe how they did react in
the past in such situations.
What is the underlying The best predictor of future performance is past

assumption associated with performance in similar circumstances
behavioural interviews?
An example of a behavioural "Tell me about a time when you were in a situation

question is: that required negotiation skills."
Chapter 7
An example of a situational
"How would you handle an irate boss who has just
Study
been told that the output in your department was

question is
below standard?"
Which of the following is true There is an increased likelihood that the information
of the panel interview provided will be heard and recorded accurately.
technique?
How are most interviews one on one

administered?
Which interviewing method a panel interview

occurs when an applicant is
interviewed by a number of
interviewers at once?
Carmine was interviewed for a a mass interview

stockbroker position. Carmine
and the other candidates were
brought together and asked
questions such as how they
would react if the market
started crashing. The
interviewers revealed that they
wanted to see which of the
candidates would take the lead
in formulating an answer. What
type of interview is this an
example of?
Chapter 7
A hiring manager asked a false (its situational) Study
candidate how she would

handle an irate customer; this is
an example of a behavioural
interview question. (t/f)
Interviews are subject to many 2 points for correctly identifying and describing any
common errors, which may five of the following: poor planning, snap
limit the reliability or validity of judgments, negative emphasis, halo effect, poor
the interview. Identify and knowledge of the job, contrast error, influence of
describe five (5) common non-verbal behaviour, leading, too much/too little
interviewing mistakes talking, and similar to me bias.
Kristen has worked with Kyle in Halo effect

the past through a volunteer
organization. She was
impressed with Kyle's strong
organizational skills. She is now
hiring for a communications
consultant at her company.
What interview mistake is
Kristen potentially making?
When should the applicant's Immediately following each interview

interview performance be
rated?
Chapter 7 fair, and candid

If an honest, Qualified privilege Study
reference is given by an
individual who is asked to
provide confidential
information regarding the
performance of a former
employee, what doctrine
protects the reference giver
even if negative information is
imparted about the candidate?
For financially sensitive true

positions, a credit check may
also be included as part of the
background investigation and
reference checking stage. (t/f)
A manager provides a true

favourable reference about a
past employee even though
that employee was terminated
from the company for stealing;
this would be an example of
negligent misrepresentation if
that employee then went on to
steal from the new employer as
well. (t/f)
A recent survey found that true

almost one-quarter of
employers are using social
networking sites to gather
information on job applicants.
(t/f)
Chapter 7
Subjective evaluation is false Study
generally a more reliable and

valid approach than a statistical
strategy when making hiring
decisions. (t/f)
When making a job offer, it false

should be communicated
verbally only. (t/f)
What is a strategy used to The realistic job preview

provide applicants with
realistic information—both
positive and negative—about
the job demands, the
organization's expectations,
and the work environment?

7 (Quiz 6)

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5/14/2021 Chapter 7 Flashcards | Quizlet

The process of choosing among individuals who

When a pool of applicants has submitted their

According to the textbook, The quality of the company's human resources

Which of the following can experience

The entire recruitment and true

Chapter 7 process, which

of the following refers to

In the selection process, which Want criteria

The ratio of the total number of applicants hired to

In many instances, a small true

10 points for correct identification and brief

a quality control position,

Upgrade to remove ads Only CA$3.75/month

Which of the following is true The use of technology is becoming increasingly

organization typical perform

During a hiring process Belinda An emotional intelligence test

Chase is hiring for a An aptitude test

Sandeep, the manager of a validity

obtained by a person when he

The extent to which a selection criterion-related validity.

Demonstrating that a selection Differential validity

Which of the following can be Numerical ability

Which of the following would An aptitude test

Upgrade to remove ads Only CA$3.75/month

measure attributes, such as

Instruments used to measure A personality test

What are the "Big Five" Extroversion, emotional stability, agreeableness,

Tests used to measure achievement tests.

What do work samples focus Job performance

What do interest inventories The comparison of a candidate's interests with those

What of the following is known A management assessment centre

Which of the following is true In Ontario, the Employment Standards Act

There is very clear empirical false

Upgrade to remove ads Only CA$3.75/month

Criterion-related validity is the false

The in-basket exercise is when false

interview question types is

According to the textbook, The interview

What is the interview technique The unstructured interview

What interview format asks The structured interview

involves a combination of pre-

One advantage of a panel true

The less structured the true

Raj is hiring a junior accountant Halo effect

Chapter 7 a social media

Chester is a candidate for a The situational interview

While ________ interviews ask situational; behavioural

What is the underlying The best predictor of future performance is past

An example of a behavioural "Tell me about a time when you were in a situation

been told that the output in your department was

How are most interviews one on one

Which interviewing method a panel interview

Carmine was interviewed for a a mass interview

candidate how she would

Kristen has worked with Kyle in Halo effect

When should the applicant's Immediately following each interview

Chapter 7 fair, and candid

For financially sensitive true

A manager provides a true

A recent survey found that true

generally a more reliable and