Professional Documents
Culture Documents
BGE-NME06
OUT COME:
UNIT - I
Introduction of consumer protection act1986-other amendments-salient features
UNIT – II
Definitions of the terms: consumer - appropriate laboratory - complainant - consumer dispute
-complaint-restrictive trade practice.
UNIT - III
The various consumer rights: right to safety, Right to information, Right to choose, -right to
be heared -Right against exploitation -Right to consumer education
UNIT - IV
Consumer protection councils:-Central - State.
UNIT - V
Consumer disputes redressal agencies:-Direct forum-state commission-national commission
REFERENCE BOOKS:
1. Lectures on torts and consumer protection laws by Dr. Rega Surya Rao--Asia law
house. Hydrabad.
2. Consumer protection laws by Prof. Rakesh Khanna central law agency.