 New Factors:

a) Quality Aesthetic: Aesthetic, workmanship

b) Design: Flexibility, Adaptability
c) Care in execution of work: Social responsibility
d) Inovation: Sustainability, Social responsibility
 Traditional:
a) Reliability: quality of work output., Reputation and experience, Delivery times
b) Responsiveness: Professionals skills, Workers behaviour, Technological tools,
Incidents resolution, Work disruptions
c) Assurance: Competence, Credibility, Confidentiality
d) Empathy: Access, Courtesy Communication, Understanding the customer,
Interaction with customers
e) Tangibles

 Contract: restriction on design flexibility

 Barriers from the Client: Demand, attitude
 Barriers from the Contractor: Cost of unsucceful tender, Extra risk on contractor,
Lack of experience in DB
 Barriers Consultant: consultant may dis agree with contractor

 CLIENT’S INFLUENCE: time, cost, quality

 CONTRACTOR’S INFLUENCE: effectiveness, quality of design, attitude of
contractor
 OTHER INFLUENCES: local government, amount of elements and activities of the
project, Cost review, Unrealistic time frame given for tender period

 Drivers for D-B adoption:

a. Greater responsibility for contractors to communicate with other team
members
b. Dispute prevention during the construction stage
c. Interest in the design-build approach
d. Greater allocation of risks to contractor
e. High success rate
f. Reduce works variations
g. Improve the tendering procedures
h. Better track record, Better project pricing
i. Create a win-win situation between project stakeholders
j. Early contractors involvement in the design stage
k. Capable to provide clients with a guaranteed cost
l. Capable to provide clients with a guaranteed fixed schedule
m. organized project team structure.
n. Maximize the use of resources between project team members, Share
expertise with project team members
 Key D-B drivers between project stakeholders:
1. Client financial capability
2. Adequate cash flow by the D-B contractor
3. High interest in construction management and design knowledge
4. Good teamwork
5. Systematic tendering process
6. Economic impact
7. Greater allocation of risks to contractors

 Project nature: design/build contractor’s and client’s time management

requirements, project Size, project scope, estimated project cost, cost control/
demands/constraints, design aspects, construction aspects, site specific
Constraints, quality aspects,considerations of exceeding client’s expectations.

 Best Value
 Best and final offer
 bidder competency and status of resources
 finance
 human resources
 organization and management
 project-specific requirements
 past experience
 past performance
 technology used
 quality system
 health and safety system
 equipment