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LODJ
40,5 The impact of ethical leadership
style on job satisfaction
Mediating role of perception of Green
534 HRM and psychological safety
Received 25 December 2018
Ifzal Ahmad
Revised 11 May 2019 Department of Business Management,
20 May 2019
Accepted 6 June 2019 Karakoram International University, Gilgit, Pakistan, and
Waheed Ali Umrani
Department of Business Administration, Sukkur IBA University, Sukkur, Pakistan
Abstract
Purpose – Combining two distinct streams of research studies in leadership and organizational management
i.e. ethical leadership and Green human resource management (Green HRM) practices, the purpose of this
paper is to investigate the impact of ethical leadership style (ELS) on employees’ job satisfaction ( JS) with a
mediating role of Green HRM and psychological safety in health sector organizations.
Design/methodology/approach – A quantitative methodology was adopted to achieve the aims of this
study. Data were collected through pencil/paper questionnaires from the respondents (n ¼ 177) working in a
public sector healthcare organization of Pakistan. Reliability and validity of measures were tested via AMOS
(18) software. Results of proposed hypotheses were tested via Preacher and Hayes (2008) macro of mediation.
Findings – Contrary to the first hypothesis, no evidence of the direct impact of ELS on employees’ JS was
found. However, the mediating roles of Green HRM and psychological safety were supported by the results.
Originality/value – Through this study, the authors have addressed three key gaps in the extant literature
of ELS and corporate social responsibility, i.e. exploring the underlying mechanism through which ELS leads
to important outcomes with two novel mediators, i.e. Green HRM and psychological safety, the role of ELS in
promoting Green HRM in organizations and evidence from a public sector health organization in a developing
country, Pakistan. Implications of the study are discussed.
Keywords Job satisfaction, Psychological safety, Ethical leadership style, Green HRM
Paper type Research paper
Introduction
The various corporate scandals in the USA such as the BP oil spill, the case of Enron, and in
Pakistan, the cases of National Leasing Corporation and temporary closure of Coca Cola
factory, etc. have all underlined the importance of ethical leadership. Defined as “the
demonstration of normatively appropriate conduct through personal actions and
interpersonal relationships, and the promotion of such conduct to subordinates through
two-way communication, reinforcement, and decision-making” (Brown et al., 2005, p. 120),”
ethical leadership is found to be impacting various key employees’ behavioral outcomes
such as employee well-being (Chughtai et al., 2015); academic citizenship behavior (Arain
et al., 2017); organizational citizenship behavior (Ahmad, Donia, Khan and Waris, 2018),
employee performance (Walumbwa et al., 2011), safety performance (Khan et al., 2018),
creative performance (Ahmad, Donia, Khan and Waris, 2018); and employees’ innovative
work behavior (Yindong and Xinxin, 2013), etc.
However, despite the burgeoning attention of research works on an ethical leadership style
Leadership & Organization
(ELS), little focus has been given to investigate its impact on job satisfaction ( JS) that is the most
Development Journal commonly used behavioral outcome in business research works (Vlachos et al., 2013).
Vol. 40 No. 5, 2019
pp. 534-547
© Emerald Publishing Limited This paper is the work of Dr Ifzal Ahmad and Dr Waheed Ali Umrani. The authors are thankful to the
0143-7739
DOI 10.1108/LODJ-12-2018-0461 anonymous respondents for filling the questionnaires.
Particularly, evidence from the occupational health sector in a developing country is negligible. Impact of
Some studies on ELS have been conducted in the past from developing country’s perspective, ELS on JS
such as Pakistan (e.g. Khan et al., 2018); however, in order to fully grasp its widespread
implications, studying ethical leadership more in different organizational settings has been
strongly encouraged by Brown and Mitchell (2010). To this backdrop, while keeping in view the
importance of ethical leadership and its impact on employees’ outcomes in the health sector is
imperative to understand (Kabene et al., 2006). Healthcare services are undergoing speedy 535
changes and transformation with the aim of enhancing the quality of service, satisfaction of
patients and enhancement of productivity (Bahcecik and Oztürk, 2003). It is argued that the role
of ethical leadership in a public sector health organization is even further important because
these leaders are the public servants, on the one hand, who provide healthcare services, whereas
on the other hand, they have to manage the teams working under their leadership with intense
pressure and workload. Furthermore, public sector health organizations are prone to public
scrutiny and even a small misbehavior or mistake results in strong backlash from public and
media. Due to these tremendous pressures, leadership in public healthcare sector is expected to
behave ethically and inculcate the same among their subordinates. Likewise, JS is a key
predictor of other important outcomes such as turnover (Hom and Griffeth, 1995); hence, various
key implications are expected from exploring this link.
Extant literature on ELS and employee outcomes has also explored various mediating
mechanisms, e.g. moral identity (Arain et al., 2017; Bavik et al., 2017); employee controlled
motivation (Bavik et al., 2017); trust (Xu et al., 2016); psychological contract fulfillment (Ahmad,
Donia, Khan and Waris, 2018); safety culture and safety consciousness (Khan et al., 2018);
leader–member exchange (Walumbwa et al., 2011); employee voice and psychological
ownership (Avey et al., 2012) and work-related stress (Elci et al., 2012), etc. Various authors
argue that there may be other important mediating mechanisms too through which ethical
leaders impact various behavioral outcomes (Ahmad and Zafar, 2018; Chughtai et al., 2015;
Khan et al., 2018). In light of this argument, it is believed that there are two key mediating
variables that will lead to enhanced JS of employees that are triggered via ELS, i.e. psychological
safety (PS) and Green human resource management (Green HRM) (Ahmad et al., 2018).
PS is a state of mind in which employee feel safe to share openly without the threat to
their career, status or job (Kahn, 1990). As ethical leaders are considered as the moral agents
of an organization (Xu et al., 2016), theorists suggest that this sense of morality will enhance
PS as they will believe that moral organizations do not backstab (Bauman and Skitka, 2012;
Khan et al., 2018). Past studies found that PS mediates the relationship between leadership
and creative problem solving (Carmeli et al., 2014) and creative performance (Ahmad, Donia
and Shahzad, 2018). However, despite its potential for the field of business management,
there is a paucity of research exploring the mediating role PS between ELS and outcomes.
Besides the mediating role of psychological safety, it is believed that the concept of Green
HRM will also have a strong potential to play mediating role between ELS and JS because
this concept also has its roots in ethics and morality (Renwick et al., 2016). Evolved from the
notion of corporate social responsibility (CSR), Green HRM are those policies and practices
that promote pro-environmental behaviors and the sustainable usage of organizational
resources (Opatha and Arulrajah, 2014). Organizations due to their negative impacts on the
environment are under intense pressure to adopt more pro-environmental business practices
and promote similar responsible behaviors among its employees ( Jabbour and Santos,
2008). Hence, the concept of Green HRM is gaining more relevance. Some studies have
recently started exploring this concept and its outcomes (see Dumont et al., 2017); however,
its full potential is yet to be explored (Shen et al., 2016).
Utilizing the social exchange theory (Blau, 1964) and supply-value fit theory (Edwards,
1996), this study attempts to fill the above-mentioned voids. Specifically, the study is
focused to investigate the direct relationships between the employee perception about ELS
LODJ of managers at various levels in the public sector health organizations and their JS.
40,5 Furthermore, the mediating role of Green HRM and PS between ELS and JS will also be
investigated. Social exchange theory explains how interpersonal relationships are initiated,
strengthened and developed that helps in explaining the relationships developed between
an employee and employer (Eisenberger et al., 1997). A key focus of the social exchange
theory is on the notion of reciprocity that compels individual to respond positively to the
536 favorable treatment (Blau, 1964). In a relationship with the managers in an organization,
employees will interpret their behaviors as an employer’s representation (Ahmad, Donia,
Khan and Waris, 2018). Previous studies suggested that the fair treatment and fair policies
and procedures will be reciprocated by the employees that will also enhance their ethical
behaviors (Walumbwa et al., 2011). This theoretical underpinning will also help explaining
the relationships proposed above.
Literature review
Ethical leadership and social exchange theory
Studies on the concept of ethical leadership are increasing due to its importance in the
aftermath of various corporate scandals around the world (Kalshoven et al., 2011). Similarly,
the importance of ethics, integrity and morality has also attracted burgeoning attention in
the field of leadership. Ethical leaders are expected to demonstrate and encourage high level
of morality and ethical practices (Ahmad et al., 2018). Ethical leaders promote and encourage
ethical behavior among employees through reward and discipline (Brown et al., 2005); hence,
it is a more transactional approach of promoting ethics and morality.
Various other leadership styles also have ethical dimensions, e.g. transformational
leadership or authentic leadership style (Kalshoven et al., 2011), etc.; however, an ELS is
differentiated because of the intensity and its supplementary emphasis on the ethics
(Yozgar and Mesekiran, 2016). Other authors, e.g. Brown and Treviñ (2006) also made
distinction between ELS and similar other styles by underlying the former’s dominance over
morality, ethics and fairness, etc. Studies suggest that ethical leaders are honest,
trustworthy, fair and moral that embodies leaders’ personality traits, character and humane
intentions (Brown and Treviñ, 2006). These authors have also underlined the importance of
moral manager that shape followers’ behaviors through intentional promotion of moral
modeling, rewarding such exhibitions and punishing the contrary.
Explaining the process through which ethical leaders influence employees’ attitudes and
behaviors such as JS, social exchange theory (Blau, 1964) is the best underlying mechanism.
The notion of reciprocity in the social exchange theory implicates that managers’ fair treatment
of employees will compel them to return the same response in the form of various positive
behaviors that will enhance their JS (Cropanzano and Mitchell, 2005). Social exchange theorists
also argue that the intensity of response would amplify if they see that their managers’ ethical
behaviors are discretionary rather than circumstantial (Eisenberger et al., 1997). Studies suggest
that leader’s actions reflect organization’s policies such that “in the working relationship
between leaders and followers, leaders represent the personal actualization of otherwise
abstract, impersonal existence of the organization” (Wieseke et al., 2009, p. 126). Such behavior
will signal that the managers are genuine and they really value employees’ contributions.
Methodology
A survey technique was adopted for collecting the data through a paper pencil
questionnaire. A convenience sampling technique was adopted where the target population
were employees working in public sector health organizations of Pakistan. This technique
was adopted because of the busy schedule of the health professionals and their
unavailability at times for data collection. There are a number of public sector health
organizations (hospitals) in Pakistan however, for this study, the authors choose to collect
the data from one of the largest hospitals in the capital city (Islamabad) of Pakistan. As the
structure, policies and culture of public sector hospitals in Pakistan are the same, data from
any organization are assumed to be a representation of the overall population. According to
the official website of the federal hospital under study, there are around 1,800 employees
working on various positions including executive director, consultants, specialists, medical
and non-medical staff including nurses and administration. As employees work in various
shifts and days (as per their rota), at a time, only 500–600 staff are expected to be available
on one particular day. Besides, staff on blue color jobs and with qualification less than
intermediate (Grade 12) were deliberately not included in the sample as they were unable to
read, write or understand the questionnaire in English. This technique was employed
previously in Pakistan as English is official language of organizations in Pakistan ( for
details, see Khan et al., 2018; Raja et al., 2004).
Employees volunteered to participate in this study, and they were assured complete
anonymity and confidentially. The questionnaire included items measuring demographic
information and the four variables under study, i.e., ELS, psychological safety, Green HRM
and JS. Respondents were asked to rate their immediate supervisor’s leadership style and their
own (employees’) PS and JS. They were also asked to rate their organizations’ HRM practices
on a scale of Green HRM. The items for these four variables were measured via Likert scale
where participants responded to all the items on a scale from 1 ¼ strongly disagree to
5 ¼ strongly disagree. A total of 350 questionnaires were distributed out of which 217 were
received back. Among these, 177 complete questionnaires were shortlisted for final analyses
as the rest of them were either incomplete or majority of items were rated twice or thrice.
LODJ Among the participants, it was noted that the 22 percent participants fell in the age range of
40,5 21–30 years, 32.8 percent were in the range of 31–40 years, 29.4 percent were in age range of
41–50 years and 15.4 percent were 51+ years of age. Similarly, 68.4 percent of respondents were
male, whereas 31.6 percent were female. Finally, 15.8 percent of the respondent had a minimum
qualification of 12th grade and 42.4 percent were graduate, whereas, 41.8 percent were having a
qualification of post-graduation. Mean, standard deviations and correlation are given in Table I.
540 Measures
Ethical leadership style
For measuring ELS, the most commonly used scale of Brown et al. (2005) was adopted. This
is a one-dimensional scale comprised of ten items. Cronbach’s α was recorded as 0.96. A
sample item from the scale is “My leader/manager makes fair and balanced decisions.”
Psychological safety
Similarly, the scale for measuring psychological safety was adopted from Carmeli et al.
(2010) which are based on Edmondson’s (1999) work. It is a five items’ scale with and sample
item is “It is safe to take a risk in this organization.” The Cronbach’s α for this scale was
recorded as 0.93.
Green HRM
For measuring Green HRM, the scale developed by Dumont et al. (2017) was adopted. It is a
six items scale and a sample item is “My Company sets green goals for its employees.” The
Cronbach’s α coefficient for this scale was recorded as 0.91.
Job satisfaction
Finally, the scale for JS was adopted from Eisenberger et al. (1997). It is a four items’ scale
with a sample item “All in all, I am very satisfied with my current job.” The Cronbach’s α for
this scale was recorded as 0.80.
Mean SD 1 2 3 4 5 6 7
1 Age 2.4 1 –
2 Gender 1.3 0.47 0.36** –
3 Education 2.3 0.71 0.41** −0.04 –
4 ELS 3.6 0.99 −0.00 0.07 −0.10 –
5 PS 3.6 0.87 −0.06 0.06 −0.08 0.34** –
6 JS 3.8 0.64 −0.04 0.09 −0.11 0.24** 0.27** –
Table I. 7 GHRM 3.4 0.93 0.04 −0.01 0.02 0.78** 0.26** 0.28** –
Means, SD and Notes: ELS, ethical leadership style; PS, psychological safety; JS, job satisfaction; GHRM, Green HRM.
correlations *,**Significant at 0.05 and 0.01 levels, respectively
Item number SFL α CR AVE
Impact of
ELS on JS
Ethical leadership style (ELS) 0.96 0.95 0.87
ELS1 0.88
ELS2 0.84
ELS3 0.86
ELS4 0.87
ELS5 0.88 541
ELS6 0.88
ELS7 0.90
ELS8 0.90
ELS9 0.90
ELS10 0.74
Psychological safety (PS) 0.93 0.92 0.86
PS1 0.90
PS2 0.89
PS3 0.90
PS4 0.86
PS5 0.82
Green HRM 0.91 0.80 0.63
GHRM1 0.81
GHRM2 0.77
GHRM3 0.77
GHRM4 0.80
GHRM5 0.78
GHRM6 0.84
Job satisfaction ( JS) 0.80 0.73 0.71
JS1 0.67
JS2 0.70
JS3 0.73 Table II.
JS4 0.77 Factor loadings,
Notes: SFL, standard factors loading; CR, construct reliability; AVE, average variance extracted. χ2 ¼ 527.62, reliabilities and
( p o0.05); χ2/df ¼ 1.96 ( o2); TLI ¼ 0.92 (W0.90); CFI ¼ 0.93 (W0.90); RMSEA ¼ 0.07 (o0.08) validity results
minimum value to be met. Likewise, the construct reliability (CR) value for each latent variable
was also well above the minimum required value of 0.7. Therefore, the requirements for both
convergent and discriminant validity were satisfied by all the variables.
PS
0.299** 0.156**
0.057**
ELS –0.0063 JS
0.179**
0.831** 0.139*
GHRM
Figure 1.
Conceptual framework Notes: ELS, ethical leadership style; PS, psychological safety; JS, job
and results of
hypotheses satisfaction; GHRM, green HRM. *,**Significant at 0.05 and 0.01
levels, respectively
Managerial implications
Several managerial implications can also be noted from this study. First of all, the ELS is found
to be appropriate for the employees of public sector healthcare organizations. It was found that
employees note and respond to the treatment they receive from their leaders/managers. Hence,
leaders/managers must be cautious about their behavior at work. A more positive, fair and
ethical behavior will trigger more positive responses. Second, it was also found that ELS will
serve as important antecedent of PS which suggest that if an organization wants to enhance its
employees’ PS, their managers must demonstrate ethical behaviors. Studies suggest that
enhanced PS will lead to other key outcomes such as creative performance (Carmeli et al.,
2014), team performance (Edmondson, 1999) employee engagement (May et al., 2004), etc.
The findings also suggest that employees’ JS which is a key antecedent of other
important behaviors such as turnover intention, enhanced job performance, etc. (Vlachos
et al., 2013) can also be achieved through demonstrating ethical behavior at work. Hence, one
way of achieving JS among employees which is among the main objectives of any HR
department of any organization is to promote and encourage ELS among its management.
This importance increases manifold when it comes to the healthcare sector due to the
shortage of senior and competent doctors in the country. Such behavior will not only
improve employees’ JS, but it will also help in retaining talented people at work thereby,
LODJ enhancing their performance (Carmeli et al., 2014). Likewise, this study also highlights the
40,5 importance of ethical and moral values in the organization. Given that leaders’ behaviors are
considered as organizational behavior such that leaders are considered as representatives of
organizational policies and practices (Aselage and Eisenberger, 2003); therefore, a feeling of
greater satisfaction and pride at work will arise among employees if the leaders demonstrate
ethical and moral behavior at work.
544 Another practical implication is that being an ethical leader, employees expect that policies
and practices of HR department will be pro-environmental, i.e. Green HRM, which leads to
positive employee behaviors. Therefore, managers must not only display more ethical leadership
but they can enhance employees’ JS via promoting Green HRM within the organizations.
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Corresponding author
Ifzal Ahmad can be contacted at: ifzalmdn@gmail.com
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