UNIT 9: PART 4 – SHORT TALKS

A. Office Announcement  106

Confirming a booking Announcing an interview schedule

1. sch_dule /ˈskedʒuːl/ 1. interv_ew /ˈɪntəvjuː /

2. c_ncel /ˈkænsəl / 2. interviewee /ˌɪntəvjuːˈiː /

3. c_nfirm /kənˈfɜːm / 3. interviewer /ˈɪntəvjuːə /

4. app_intment /əˈpɔɪntmənt / 4. rés_mé /ˈrezjuːmeɪ /

5. del_y /dɪˈleɪ / 5. appl_cation /æplɪˈkeɪʃn̩ /

Announcing a problem

1. pow_r outage 5. engin_ _r /endʒɪˈnɪə /

2. inconv_nience /ɪnkənˈviːnɪəns / 6. pr_mptly /ˈprɒmptli /

3. ap_logize /əˈpɒlədʒaɪz / 7. res_lve /rɪˈzɒlv /

4. f_x /fɪks / 8. rest_re /rɪˈstɔː /

Office repairs Office news

1. main entr_nce 1. incr_ _se /ɪnˈkriːs /

2. maint_nance personnel 2. inf_rm /ɪnˈfɔːm /

3. el_ctrical work 3. dem_nd /dɪˈmɑːnd /

CHECK-UP 1:  107
01 Who is Sachiko Suzuki?
(A) A job applicant (B) A personnel officer

Hello, Mr. Forrester. This is Sachiko Suzuki calling from ........................... at Kitano
Electronics. If you are available, we would like you to come in for an ……........... on
Friday at 9 o'clock. Please give me ...................... and let me know if you can come
at this time

02 What is the purpose of this message?

(A) To confirm an order (B) To order some furniture

Good morning, this is Maria Gray calling from Dilbert Furniture. This message is for
Rebecca Rhodes. I need to speak with her about the number of ...... she requested,
and want to .............. her order before we ship her purchases.

03 What is the purpose of the message?

(A) To manage a savings account (B) To introduce a new online service

This is Andrew Bank's account line. We now offer ............................. for customers
to manage their accounts. Simply visit our website at www.andrewbank.com
to ............................. this service. Fill out the ……… and we will e-mail you a
confirmation number.

B. Announcement at public places:

 109

On a plane / At an airport In a theater

1. destin_tion /destɪˈneɪʃn̩ / 1. ren_wned /rɪˈnaʊnd /

2. l_nd /lænd / 2. perf_rmance /pəˈfɔːməns /

3. seat b_lt 3. p_rmit /pəˈmɪt /

4. f_sten /ˈfɑːsn̩ / 4. th_ _ter /ˈθiːətə /

Shops Products
 1. ann_ _l sale 1. bev_rage /ˈbevərɪdʒ /

2. c_stomer service 2. alt_rnative /ɔːlˈtɜːnətɪv /

3. l_cate /ləʊˈkeɪt / 3. wh_lesome /ˈhəʊlsəm /

4. disc_unt /ˈdɪskaʊnt / 4. equ_pment /ɪˈkwɪpmənt /

Announcing a problem

1. h_st /həʊst / 5. inv_te /ɪnˈvaɪt /

2. welc_me /ˈwelkəm / 6. disc_ss /dɪˈskʌs /

3. intr_duce /ɪntrəˈdjuːs / 7. highl_ght /ˈhaɪlaɪt /

4. w_ll-known /ˈwel nəʊn / 8. j_in /dʒɔɪn /

CHECK-UP 1:  110

01 What is the purpose of the announcement?

(A) To announce late arrival (B) To provide flight information

Welcome aboard Galactic Air Flight 12 to Singapore. We will be ………….. in a few

minutes and are expected to arrive at Changi Airport at 8:15 a.m. local time. We
ask that you .......... your seat belts fastened until the seat belt sign has been
switched off.

02 03 Who is the intended audience for this announcement?

(A) Flight passengers (B) Conference participants

Ladies and gentlemen, welcome to the 10th annual .......................... . Before we

begin our presentation, I have an announcement. Mr. Windsor won't be able to give
a speech this morning because his flight was ………….. in Taiwan. However, he
will speak at the conference …………………………………...

03 Where does this announcement most likely take place?

(A) A musical performance (B) An awards ceremony

Good afternoon and welcome to the first ............................. of world-famous pianist

Grace Park. The concert will begin at 7 o’clock and there will be a 20-
minute ................................. Light snacks and drinks will be available in the lobby
during this time. Thank you for your attention, and enjoy the performance.