PHARMACY STAFF MEETING MINUTES

Tuesday, March 16th, 2021

11:00AM-12:00PM
NSU Pharmacy virtually via zoom

AGENDA
Present: Call to Order: 11:05am
- Dr. Milfort (facilitator), Dr. Alvarez, Dr. Aleu, Dr. Pino, Dr. Lafferty,
Amanda Palmieri (student), Irfan Khan (student), Dr. Zwachte
Discussion Action items
- Dr. Aleu not present in the previous meeting - Dr. Aleu was absent
- Approval of previous minutes: during last meeting, edit
Motion called by Dr. Alvarez, seconded by Dr. name and send edited
Zwachte minutes to team

Old Business
NSU Pharmacy Updates
a. Deliveries/Mail - Dot Express will be starting deliveries within
the next two weeks
- Two fees depending on delivery location: on
campus vs. up to 12-mile radius

b. Texting - No updates

c. Flu Clinics & Aetna - No flu clinics, only walk-ins

d. Billing - Billing will be sent at the end of flu season

(end of April)
e. EQuiPP update - Total of 25-30 patients on EQuiPP for - Dr. Pino to check if all
pneumonia and flu vaccines, and statin staff members have
adherence for diabetic patients access to the account - if
- Increase in number of patients as we have possible, give access to
been adding them to the list those missing
- Pharmacy is negatively impacted when
metrics are not met
- Check EQuiPP frequently, bi-weekly if
possible

f. Diabetes Clinic - Still on hold due to the pandemic - Dr. Alvarez to revisit
- Main challenge is sustainability of the service diabetes clinic project
as not enough pharmacists, and residents are with Dr. Pandya
only hired short-term

g. AR adjudication - Dr. Pino still working with Finance team and - Dr. Pino to follow-up
waiting for approval before payments are put with Finance for
into the system updates

h. CSOS update - Last step is adding staff into the system, for - Dr. Pino/Dr. Alvarez to
which Dr. Pino needs Dr. Alvarez to be call McKesson and input
present as the main person in the account all employees into CSOS
- The process will take approx. 2hrs as we’ll
need McKesson’s assistance over the phone

i. Internal audits - Purpose of audits is to support Dr. Pino - Starting date: TBD
(controlled substances, prepare for real audits. Random audits on
day supply, AR, controlled substances scripts to check if script
compounding) was signed and dated, day supply
appropriately calculated (i.e., creams, insulin,
drops, etc.), compounding log organized and
complete (formula attached, calculations
included, materials and steps signed by
pharmacist, etc.)

ICUBAcares Updates
a. HCC calls - So far, 14 patients seen on HCC calls
- Calls are time consuming as requires
preparing cases prior to calls (Thursday AM)
- Calls with interprofessional team: one
member of a consulting group, CCM, nurses,
 behavioral therapist, pharmacy, & one
member of FL Blue

b. Reports (financial
and projects) - All figures/numbers in reports are correct in - Dr. Alvarez to find out
the reports and were recently checked by numbers dept. needs to
Mrs. Demore and Dr. Aleu meet monthly
- Numbers needed to be met at end of month -
reports need to be accurate

c. Whole person
(Asthma and - Student project moving along: Amanda and - Students to send
Diabetes updates) Irfan meeting with Umer to finalize details invitation for final
and collect information in a binder presentation
- Project to be presented to staff next week
(date still TBD)

d. ICUBAcares email &

database groups
- Email account was successfully set up
- Database needed to be set up with IT’s
assistance

e. Efficiency and
productivity
- To be discussed next meeting - Dr. Alvarez to set up
efficacy and productivity
meeting

f. Other

- 48% of active call center cases currently open - Assistance from team in
- MedMonitor, Outcomes, and ACO cases f/u with active cases
cleared
- Increased Rally cases as end of year
approaching
Integrative Pharmacy
Clinic Update
a. Discuss residents
focused experience
with Dr. Lafferty (4 - Focused experience with Dr. Lafferty for - Team to f/u with item
week) future residents instead of once weekly during next RAC
longitudinal experience meeting
- Per current residents, focused experience will
 provide many tools residents could use for
future rotations
- Better for patient continuity and in-person
experience handling and communicating with
patients and providers
TCM Center Update
a. Efficiency and
productivity - Integrating fast turnover cases with other call
center cases - Dr. Alvarez to set up
efficacy and productivity
meeting
b. Single
documentation - Still using same documentation/ work-up
process forms

New Business
a. New phone systems
(Puerto Rico & Palm - PB campus set up: Dr. Hale’s office phone
Beach) showing “Clinical Pharmacy Solutions” as
caller ID
- PB will assist with TCM and adherence calls
- PR campus: waiting for another physical
phone and line installation
- PR will assist with Optum cases

b. Trainings
- All staff members to complete training
o Fraud, Waste, and Abuse - Mrs. Demore to send
o Bloodborne Pathogens (immunizers) out reminders of
o Pseudoephedrine trainings when available
o Methamphetamine
o Covid-19 vaccines course (New JJ info
will be added soon) – for
feedback/suggestions, please email Dr. Z
- We will be getting the vaccine very soon, so
refresher course for COVID vaccines needs to
be completed
- Dean Clark will be sending out an email with
specifications on staff requirements
- Sign-up sheet will be emailed soon
c. Hiring of
technicians’ status
 update - Candidates were selected and interviewed - Dr. Pino/Dr. Alvarez to
- Position offered to 3, 2 declined, one discuss logistics of
accepted and quit the next day residents on Saturday
- HR to refresh position, currently looking for (Dr. Pham, Dr. Milfort,
more candidates to interview and hire and Dr. Zwachte)
- Emma has been handling the position of 3
techs, please assist her as much as possible
- Two residents could work on Saturday to
relieve Emma

d. Confirm QS1 is
submitting Meth
Ampth data - Data being submitted
- If more confirmation needed, run a report in
QS1 POS showing pseudoephedrine data
e. Last QRE, expiration
dates of products
- Changing as they go for products that have - Dr. Pino to call Parata
an exp date on bottle different than the one and inquire about exp
on label dates printed on bottles
f. Adding techs to staff
calendar
- To be discussed during next meeting
g. Rx floor mats
(caution, slippery)
- To be discussed during next meeting
h. Anticoag. clinic
(peer review
schedule date) - To be discussed during next meeting

i. Professional
Development for
this quarter - To be discussed during next meeting

Announcements

Adjournment: 12:04pm