New Economy Toeic LC 1000

The Best Study Companion for 2018
TOEIC format Test-takers
NEW
Econom
11
LC 1000 Lee Ki Taek
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10 1 Scripts
Listening &
Actual Answer
Tests Key
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Công ty TNHH NHÀ XUẤ T BẢ N TONG HỢ P
Nhâ n Trí Việt THÀ NH PHỐ Hồ CHÍ MINH
NEW
Economy
100%
reflects
the 2018 global
updated
format
NTV
Công ty TNHH
NHÀ XUẤ T BẢ N Tổ NG Hự p
THÀ NH PHỐ HỒ CHÍ MINH
New Economy TOEIC LC 1000
Copyright © 2018 by Book21 Publishing Group.

Vietnam's edition © 2018 by Nhan Tri Viet Co., Ltd.
This edition is published in Vietnam under a license Agreement between Book21 Publishing Group and
Nhan Tri Viet Co., Ltd., Vietnam.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the prior written permission of the copyright owner.
•>/
CONTENTS
About recent changes in the TOEIC Test format 4
TOEIC Score Conversion Table.................6
LC Progress Monitor...................................7
LC Actual Test 01 ........................................................................8
LC Actual Test 02 ......................................................................22
LC Actual Test 03 ......................................................................36
LC Actual Test 04 ......................................................................50
LC Actual Test 05 ......................................................................64
LC Actual Test 06 ......................................................................78
LC Actual Test 07 ......................................................................92
LC Actual Test 08 ..................................................................106
LC Actual Test 09 ....................................................................120
LC Actual Test 10 ..................................................................134
LC Actual Test Script...............................................................148
LC Actual Test Answer Key....................................................210

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■j
ABOUT RECENT CHANGES IN THE TOEIC TEST FORMAT

•V
What is TOEIC?
TOEIC (Test of English for International Communication), developed by ETS (Educational Testing
Service), aims at measuring English-language proficiency of non-native English speakers in the global
workplace. The test reflects the ways in which individuals commonly communicate in everyday social
and especially work situations around the world.
Updated TOEIC test format

The new TOEIC test format, effective April 2018 globally, will have some updated question types
following the successful launch in Korea and Japan beginning 2016. The following section provides
essential information about changes in the new format:
A. An overview of TOEIC current and new formats
Current version of TOEIC format New version of TOEIC format

Section Part Number of Number of Time Score
Descriptions Descriptions
questions questions
Comprehension
1 Photographs 10 Photographs 6
Listening
2 Question-Response 30 Question-Response 25
45 mins 495
3 Conversations 30 Conversations 39
4 Talks 30 Talks 30
Reading Comprehension
5 Incomplete Sentences 40 Incomplete Sentences 30

6 Text Completion 12 Text Completion 16
Single Single
28 29
Passage Passage
75 mins 495
Reading s Reading s
Double
7 Comprehensio Double Comprehensio Passage 10
n Passage 20 n s
s Triple
15
Passage
200 s 200 120
Total 7 parts 7 parts 990
questions questions minutes
B. Summary of the changes

The total number of questions of the whole test as well as that in each of the two sections, i.e. Listening
Comprehension and Reading Comprehension remains the same; however, there are changes in the
number of questions for some parts in both of the two sections. For Listening Comprehension, new
question types are introduced in Parts 3 and 4.
Detailed descriptions of the updated version of the Listening Comprehension section are given below:
PART 1
§ For each question in Part 1, you will hear four statements about a picture in your test book. When you
hear the statements, you must select the one statement that best describes what you see in the
4 New Economy TOEIC LC 1000

picture.
The statements will not be printed in your test book and will be spoken only one time.
§ Comments: There are no changes to this part regarding question types; however, the number of
questions has been reduced to 6.
PART 2
§ You will hear a question or statement and three responses spoken in English. They will not be printed
in your test book and will be spoken only one time. You are to select the best response to the
question or statement you have heard.
§ Comments: There are no changes to this part regarding question types; however, the number of
questions has been reduced to 25.
PART 3
§ You will hear some conversations between two or more people, each of which is followed by three
questions in the test book. You are to select the best response to each question based on what you
have heard from the conversations.
The conversations will not be printed in your test book and will be spoken only one time.
§ Comments: The number of questions for this part has been increased to 39 and there are new
question types, too:
o Some conversations have more than two speakers.
© There are questions that test the connection of what is heard in a conversation with what is seen in
a graphic (i.e. charts, graphs, etc.)
© There are questions that test a speaker's implied meaning in the context of a conversation.
PART 4
§ You will hear short talks given by single speakers. The talks are of a wide range of topics belonging to
different types such as instructions, advertisements, news broadcasts, weather forecasts, lectures,
and telephone messages. Each short talk is followed by three questions printed in the test book. For
each of the questions, you have to choose the best response from the four options, based on the
content of the talks you have heard.
The talks will not be printed in your test book and will be spoken only one time.
§ Comments: The number of the questions for this part remains the same; however, new question types
are introduced:
o There are questions that test the connection of what is heard in a talk with what is seen in a
graphic (i.e. charts, graphs, etc.)
© There are questions that test a speaker's implied meaning in the context of a talk.
Before you sit for the test, make sure to read all the relevant information and instructions on the
authorised test centers' websites.
5
TOEIC SCORE CONVERSION TABLE
(For general reference only. The actual score may vary in the range of 5-20).
Estimated Number of Estimated Number of Estimated Number of Estimated

Number of score correct score correct score correct score
correct answers answers answers answers
0 5 25 135 50 260 75 385
1 15 26 140 51 265 76 395
2 20 27 145 52 270 77 400
3 25 28 150 53 275 78 405
4 30 29 155 54 280 79 410
5 35 30 160 55 285 80 415
6 40 31 165 56 290 81 420
45 32 170 57 295 82 425
8 50 33 175 58 300 83 430
9 55 34 180 59 305 84 435
10 60 35 185 60 310 85 440
11 65 36 190 61 315 86 445
12 70 37 195 62 320 87 450
13 75 38 200 63 325 88 455
14 80 39 205 64 330 89 460

15 85 40 210 65 335 90 465
16 90 41 215 66 340 91 470
17 95 42 220 67 345 92 475
18 100 43 225 68 350 93 480
19 105 44 230 69 355 94 485
20 110 45 235 70 360 95 490
21 115 46 240 71 365 96 495
22 120 47 245 72 370 97 495
23 125 48 250 73 375 98 495
24 130 49 255 74 380 99 495
100 495

LC PROGRESS MONITOR
Actual Test Dates Number of incorrect Number of correct Estimated score Notes
answers answers
LC Actual Test 01
LC Actual Test 02
LC Actual Test 03
LC Actual Test 04
LC Actual Test 05
LC Actual Test 06
LC Actual Test 07
LC Actual Test 08
LC Actual Test 09
LC Actual Test 10
7
LISTENING TEST
In the Listening test, you will be asked to demonstrate how well you understand spoken English. The
entire Listening test will last approximately 45 minutes. There are four parts, and directions are given
for each part. You must mark your answers on the separate answer sheet. Do not write your answers
in your test book.
PART 1
Directions: For each question in this part, you will hear four statements about a picture in your test
book. When you hear the statements, you must select the one statement that best describes what you
see in the picture. Then find the number of the question on your answer sheet and mark your answer.
Sample Answer
rvamnlo
Statement (B), “They’re looking at the document,” is the best description of the picture, so you
should select answer (B) and mark it on your answer sheet.

1.
GO ON TO THE NEXT PAGE

I
Actual Test 01 9
3.
5.
►
PART 2
Directions: You will hear a question or statement and three responses spoken in English. They
will not be printed in your test book and will be spoken only one time. Select the best response to
the question or statement and mark the letter (A), (B), or (C) on your answer sheet.
7. Mark your answer on your answer sheet. 20. Mark your answer on your answer sheet
9. Mark your answer on your answer sheet. 22. Mark your answer on your answer sheet.
17. Mark your answer on your answer sheet.

PART 3
Directions: You will hear some conversations between two or more people. You will be asked to
answer three questions about what the speakers say in each conversation. Select the best response
to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will
not be printed in your test book and will be spoken only one time.
32. What are the speakers mainly discussing? (A)

(A) A training seminar 35. What position is the man applying for?
(B) The installation of a television (A) Lecturer
(c) The date of a presentation (B) Editor
(D) A software upgrade (c) Journalist
(D) Superintendent
33. What is the problem?
(A) The necessary tools are unavailable. 36. What makes the man qualified for the
(B) The office is closed. position?
(c) The wall is too weak. (A) His academic background
(D) The phone number was wrong. (B) His previous work experience
(C) His public popularity
34. What most likely will the man do first (D) His eloquence
tomorrow?
37. What extra benefit does the woman mention?
Order a replacement part
(B) Consult an instruction manual (A) Health insurance
(C) Contact the woman (B) Flexible hours
(D) Fill out a work order (c) A lot of free time
(D) Regular incentives
Actual Test 01 73
►
Actual Test 01 73
What are the speakers mainly discussing? (A) Getting his 48. What does the
(A) An interior renovation camera fixed woman mention
V (B) Receiving about the mall?
(B) A product launch sick leave from work (A) It was
(C) A luncheon reservation (c) Preparing for
recently renovated.
(D) A budget proposal a party (B) It has
(D) Introducingsufficient parking
What does the man say about the dining a client space.
room? (c) It is
42. According to the attracting many
(A) It needs more lighting. man, why does tourists.
(B) It is quite cold. Greg like his (D) It is located
(C) It is spacious. new job? outside of town.
(D) It is too loud.
(A) It offers
better vacation time. 49. Why does the
What does the man suggest the woman do?
(B) It pays a woman usually visit
(A) Repaint the walls a brighter color the mall?
higher salary.
(B) Compensate guests who have
(C) It matches (A) To
reservations
his abilities. purchase groceries
(C) Draft a budget proposal
(D) It provides (B) To meet
(D) Open a bank account
health benefits. with her clients
44. What is the man concerned about?
(c) To buy
(A) Finishing a project on time 43. What most clothing
(B) Paying for his new mobile phone likely will the woman (D) To deliver
(C) Repairing a piece of equipment do next? products
(D) Learning a new skill (A) Take a
group photo
45. Where do the speakers work?
(B) Attend a
(A) At a repair shop Christmas party
(B) At an electronics store (C) Contact
(C) At a marketing firm Greg
(D) At a design company (D) Send an e-
mail attachment
46. What does the woman offer to do?
(A) A shop
(A) Provide assistance
owner
(B) Pay in cash
(B) A
(c) Fill in for the man
construction worker
(D) E-mail a user manual
(c) A local
resident
(D) A market
47. Who most likely is the man?
41. What is the man concerned about? researcher

50. What are the (C) Cancel a booked. about?
speakers discussing? meeting (B) A meeting (A) Getting
(A) Orders for (D) Speak to had to be extra vacation
office supplies their colleague rescheduled. (B) Doing too
(C) The
(B) Equipment 56. What was the much work
woman doing in meeting was a
for a conference Australia? (c) Not having
success.
(C) The budget time for her children
« (A) Going on a (D) A deadline
reports (D) Preparing a
business trip has been changed.
(D) Their report
(B) Studying
colleague abroad 54. Which part of
(C) Taking a 60. What does the
the business
51. Why does the vacation man suggest?
trip will be
man mention (D) Searching (A) Fire the
postponed?
when the supply for employees manager
company (NEW)
(A) The
57. What does the meeting in New York (B) Wait until
closes? their vacation
woman imply when
(B) The
(A) To inform she says (C) Hire a
meeting in Wisconsin
her of the business “Is this Robert babysitter
Wilder’s application?” (C) The
hours (D) Have some
meeting in
(B) To let her (A) She is extra vacation days
Washington
know she can’t order surprised to see the
application. (D) The
anything 61. What does the
meeting in Westboro
(C) To explain (B) She will woman say she
(NEW)
reject the application.
that the will have to do?
(c) She doesn’t 55. What does the
second order understand man mean (A) Hire a
would be something. when he says babysitter
late (D) She agrees “That’s not a (B) Go to
(D) To imply that with the application. bad idea”? another company
new (C) Ask her
59. What is the
equipment 58. How does the husband
woman concerned
can’t be woman know Robert
Wilder?
ordered Conference 62. What does the
(A) They went Table Price woman have on
52. What does the to college together. List Friday?
woman offer to do? (B) They work Model
in the same (A) A dinner
No./Description
(A) Pay for the department. meeting
new order (C) They play Pine $165 (B) A seminar
(B) Order the baseball together. Maple $195 (C) A meeting
supplies herself (D) They play
Walnut $225 (D) A work
tennis together. party
53. What is the (A) The plane Cherry $307
(NEW)
problem? tickets were not 63. Look at the
Actual Test 01 15
graphic. How
much does the
woman pay for
the furniture?
(A) $165
(B) $195
(C) $307
(D) $614
64. What does the (D) To sign up

man say he will do? for a mileage card
(S)
(A) Arrange
66. Look at the
free delivery
graphic. How
(B) Deliver the
many points will
furniture in the
the woman
evening
use?
(c) Send a
confirmation (A) 50,000
(D) Deliver the (B) 60,000
table himself (C) 70,000
(D) 80,000
F
67. What
Airline Mileage Redemption Points
suggestion
To East Asia does the man
give the
To Southeast Asia
woman?
To Middle East
(A) Upgrade
To Europe
her Korean flight
_______________
(B) Make the
request after her trip
65. Why does the (c) Book a
woman call? different flight
(A) To get an (D) Cancel her
upgrade reservation
(B) To book a
flight to Korea and
Japan
(C) To cancel
her flight to
Singapore
Actual Test 01 16
Springfield Apartments
68. What are the speakers discussing?

(A) Their GPS systems
(B) Which coffee shop to visit
(C) How far Cambridge is from their apartments
(D) The fastest route to work
69. What does the woman want to do?

(A) Keep losing the game
(B) Make more money than he does
(C) Get to work faster than he does
(D) Participate in a car race
70. Look at the list. Which shop does the man most likely stop at?
(A) Coffee Bean
(B) Tea Shop
(c) Java the Cup
(D) Jake’s Diner
GO ON TO THE NEXT
PAGE
Actual Test 01 17
PART 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer
three questions about what the speaker says in each talk. Select the best response to each
question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be
printed in your test book and will be spoken only one time.
71. Where most likely does the speaker work? 74. What is the announcement about?
(A) At a theater (A) An opening of a public building
(B) At a car dealership (B) A commemorative statue
(C) At a retail store (c) A singing contest
(D) At a library (D) A survey result
72. What is the listener asked to doublecheck? 75. Who is Jim Neilson?
(A) Accurate prices (A) A mayor
(B) Sales figures (B) An instructor
(c) Business hours (c) A musician
(D) Name tags (D) An architect
76. What are attendees asked to do?

73. When should the listener contact the
(A) Reserve seats in advance
speaker?
(B) Complete a survey
(A) If an employee is late for work (C) Subscribe to a newsletter
(B) If a technical problem occurs (D) Contribute to a fundraiser
(c) If an item is out of stock
(D) If a customer is dissatisfied
77. Who most likely is the speaker? (D) Attend an interview
(A) A scholar 83. What does the speaker mention about her ,
(B) A producer company?
(C) A pilot (A) They have merged with another
(D) A programmer company.
(B) They are manufacturing a new
78. Who are the listeners? product.
(C) They are creating new policies.
(A) Potential investors
(D) They had record profits.
(B) Actors
(C) Housewives
84. Why does the woman say, “my schedule is
(D) University students
too tight to do that”?
79. What will the listeners do in a meeting (A) Because the email is secure.
room? (B) To sign a new contract
(C) She needs some help.
(A) Participate in a raffle
(D) She doesn’t have time to do it.
(B) Watch a video
(C) Enroll in a class 85. What will they be sending a lot of?

(A) Portfolios (C) Vital data
(B) Contract forms (D) Building plans
80. What is the purpose of the broadcast? Shop.
(A) To announce the results of a soccer 86. What is “The Tempest” about?
match (A) The evolution of man
(B) To promote a store's grand opening (B) A love story about a man and woman
(C) To advertise a new product (C) An action movie
(D) To inform the listeners of a special (D) It’s theme is magic and illusion.
event
(NEW)
87. Why does the speaker say, “Remember,

81. What does the speaker suggest doing? last year the Bromley Actors Guild won first
place at this event”?
(A) Wearing comfortable clothing
(A) To suggest that they are impressive
(B) Exercising on a regular basis
(B) To recommend that you join them
(C) Bringing personal belongings
(c) To explain why they are here
(D) Booking a ticket in advance
(D) To excuse a poor performance
82. What does the speaker say about the
summer camp? 88. What will most likely happen after the film
screening?
(A) It is free of charge.
(A) Dinner and drinks
(B) It will last three months.
(B) Question time with the actors
(c) It has a restricted number of participants.
(C) DVDs will be sold.
(D) It will be sponsored by Dave's Sport
(D) The actors will sign autographs.

►
89. What type of products are being discussed? (D) Have a conference call
(A) Cell phone cases and selfie sticks ORDER FORM
(B) Cell phones and MP3 players Quantity in Quantity to
Item
(C) Selfie sticks and headphones stock order
(D) Software programs
(fi) Office Tables 13 0
90. Why does the speaker say, “I wonder if the Whiteboards 0 12
cost is too high compared to the other
products on the market”? Office Chairs 0 20
(A) To ask for assistance Drafting Tables 6 0
(B) To offer help
(fi)
(C) To suggest a change
(D) To create some new products 92. Look at the graphic. Which items need to
be ordered?
91. What will the listeners most likely do after (A) Office tables and chairs
lunch? (B) Chairs and drafting tables
(A) Review safety policy (C) Whiteboards and office chairs
(B) Attend a seminar (D) Chairs and whiteboard
(C) Go back to work
Actual Test 01 19
93. What does the speaker anticipate about the (B) They will have more staff in their
company? building.
(A) They won’t need any more furniture. (c) The boardrooms will be renovated.
(D) Their staff are moving offices.
94. What is the listener asked to do before
making any orders?
(A) Sign them herself
(B) Make sure the manager signs them
(c) Bring some extra paper
(D) Prepare a delivery receipt
MARKET SHARE Training Schedule
Tuesday Wednesday Thursday Friday
Basic knife skills Health and
Food safety and Time
and food safety in the
hygiene management
preparation kitchen
Team lunch Evaluation
98. What are the listeners training to be?

■ Future Tech Studios (A) Factory workers
o AK Gaming (B) Store owners
El Seven Strings Technologies (C) Restaurant chefs
El Slight Line Inc. (D) Medical workers
95. Which industry does the speaker work in? 99. According to the speaker, what will the
(A) Computer hardware listeners enjoy doing?
(B) Computer games (A) Working with the celebrity chefs
(C) Computer software (B) Becoming a celebrity chef
(D) Computer microchips (c) Using the kitchen tools
(13) (D) Working with each other
96. Look at the graphic. What company does (NEW)
the speaker work for? 100. Look at the graphic. On what day will the
(A) Future Tech Studios listeners learn food safety and hygiene?
(B) Slight Line Inc. (A) Tuesday
(C) Seven Strings Technologies (B) Wednesday
(D) AK Gaming (C) Thursday
(D) Friday
97. According to the speaker, what will the company do in the next quarter?
(A) Give away free gifts
(B) Give away expansion packs for free
(C) Offer free software with new products
(D) Install a new security system

This is the end of the Listening test.
Actual Test 01 21
Ũ2
Actual Test
PART 1 / PART 2 / PART 3 / PART 4
LISTENING TEST
entire Listening test will last approximately 45 minutes. There are four parts, and directions are given
for each part. You must mark your answers on the separate answer sheet. Do not write your answers
in your test book.
PART 1
book. When you hear the statements, you must select the one statement that best describes what
you see in the picture. Then find the number of the question on your answer sheet and mark your
answer. The statements will not be printed in your test book and will be spoken only one time.
Sample Answer
Statement (B), “They’re looking at the document,” is the best description of the picture, so you should
select answer (B) and mark it on your answer sheet.

1.

--------—-
--------►
3.
5.

--------——---->
PART 2
7. Mark your answer on your answer sheet. 20. Mark your answer on your answer sheet,

PART 3
answer three questions about what the speakers say in each conversation. Select the best response to
each question and mark the letter (A), (B), (c), or (D) on your answer sheet. The conversations will not
be printed in your test book and will be spoken only one time.
32. What are the speakers discussing? reason for her success?
(A) A business trip (A) Effective advertisements
(B) A budget proposal (B) Considerable interest in nutrition
(C) An upcoming conference (C) Long-term investments
(D) A package delivery (D) Government policies
38. Where most likely are the speakers?

33. What problem does the woman mention?
(A) At a children’s hospital
(A) The address is no longer relevant.
(B) At a university
(B) A company has gone bankrupt.
(C) A budget must be revised. (c) At a music store
(D) A flight has been canceled. (D) At a concert hall
34. What does the woman say she will do? 39. What does the woman suggest doing?
(A) Review a contract (A) Purchasing a piano

(B) Go to Tokyo (B) Writing a birthday card
(c) Visit the post office (c) Playing string instruments
(D) Ask for compensation (D) Attending advanced classes
35. Who most likely is the woman?
40. What does the woman give the man?
(A) A radio host

(B) A professor
(c) A business owner
(D) An athlete
36. What did the woman want to do?

(A) Make use of her education
(B) Open a fitness center
(c) Appear on radio
(D) Teach food and nutrition
37. According to the woman, what is the main

►
(A) A receipt (A) Organize a party
(B) A business card (B) Try on a dress
(C) A map (c) Attend a wedding
(D) A pamphlet (D) Purchase office supplies
44. What does the man ask about?
•*' (A) The reason the woman arrived early 46. What will the man probably do next?
(B) The date of the woman’s wedding (A) Reply to an invitation
(C) The name of a client (B) Write an e-mail
(D) Directions to the office (c) Order a supply closet
(D) Go to the second floor
45. What will the woman do after work?
41. Who most likely are the speakers? (B) Lowering the prices
(A) Show hosts (C) Changing the color scheme
(B) Advertisers (D) Including more images
(c) Television producers
(D) Viewers
42. According to the woman, what is the reason

for the problem?
(A) A new product was recalled.
(B) An actor was injured.
(c) A television show was canceled.
(D) A new host is not well-liked.
43. What solution does the man suggest?

(A) Rewriting the script
(B) Replacing the host
(C) Conducting a survey
(D) Placing an advertisement
47. Where do the speakers work?
(A) At an electronics store
(B) At a software company
(c) At a clothing store
(D) At a photography studio
48. What does the man want to do with the

website?
(A) Make the interface easier
(B) Enlarge the font
(C) Change the colors
(D) Reduce the number of menus
49. What does the woman suggest doing?

(A) Hiring a professional
50. What does the man talk about? (A) An issue with the new contract
(NOT)
(A) His upcoming business trip 56. What does the man imply when he says
(B) His co-worker’s wedding “Some of US from the accounting department
(C) Where the conference should be are going to Dreamworld on Saturday for a
(D) His unfinished reports team bonding day”?
51. What does the woman mention about the (A) He is recommending the theme park.
venue? (B) He needs some documents signed.
(C) He wants the sales figures for this month.
(A) They provide excellent services.
(D) He is inviting her to join them.
(B) She had her wedding at the venue.
(C) The venue may be booked quickly. 57. What does the woman say about her plans?
(D) They don’t have enough rooms.
(A) She can’t change them.
52. What does the woman offer to do? (B) She can change them.
(C) She doesn’t have any plans.
(A) Send out emails
(D) She doesn’t want to go.
(B) Work on newsletters
(C) Contact co-workers
(D) Help a co-worker
(A) Pick everyone up in her car
(B) Meet them at the amusement park
53. What are the speakers mainly discussing? (C) Book the tickets online
(D) Pay for the tickets with cash
(B) The new contract has longer vacation
(C) A vacation in America (A) Buy the tickets
(D) Flights and accommodation (B) Call John and tell him something
(NEW)
(C) Pick John up in the car
54. What does the woman mean when she says (D) Send John a text message
“I’m on my way to appointment”?
(A) She has a lunch meeting. 61. What does the man offer to give to the woman?
(B) She doesn’t have much time to talk.
r — — — — — — — — — — — — — TI
(C) She wants the man to sign the contract.
(D) She has a lot of time to talk.
Maxx Cosmetics
55. What does the woman want to know? I Gift Card I
(A)
10% of any purchase over $100
If he will sign the new contract
(B) If he can come to her office at 3:00 P.M.
Expires March 1 2015
(C) If he is going to Europe for vacation
(D) If he has paid for his trip already
59. Where are the speakers planning to go?
(A) Money for parking
(A) To the cinemas
(B) To a restaurant
(C) To a friend’s house
(D) To a Broadway show

Network Closures
December 1st
Acccounting 10:00 P.M.-11:00 A.M.
Customer Service Call

1:00 P.M.-2:00 P.M.
Center
Human Resources 2:00 P.M.-3:00 P.M.
Research and 3:00 P.M.-4:00 P.M.

Development
62. What does the woman ask? 65. What is happening next month?
(A) If the body wash is on sale (A) An annual software convention
(B) If he has a loyalty card (B) Their software is being upgraded.
(C) If he wants to use a credit card (c) The software will be sold early.
(D) If the body wash is good (D) The monthly hardware update
(NEW) (NEW)
63. Look at the graphic. Why is the gift card 66. Look at the graphic. Which department is on
rejected? the 2nd floor?
(A) Because he is in the wrong store. (A) Accounting
(B) It has already been used too many times. (B) Human Resources Department
(C) The purchase is below $100. (c) Research and Development
(D) It is for another item. (D) Customer Service Call Center
64. What does the woman offer to do? 67. What does the man suggest the woman do?
(A) Find some other products (A) Call Human Resources
(B) Give him a new card (B) Call her manager
(C) Get her manager (c) Call the sales department
(D) Hold his products at the counter (D) Call the software company
Airline Mileage Redemption Points
To East Asia 60,000

To North America 80,000
To South America 90,000
To Europe 70,000
68. Why does the woman call?

(A) To cancel a flight
(B) To register a membership
(C) To use her mileage points
(D) To confirm an appointment
(™)
69. Look at the graphic. How many points does the woman currently have?
(A) 20,000 points
(B) 40,000 points
(C) 50,000 points
(D) 70,000 points
70. What does the man ask the woman to tell him?
(A) Her plane ticket
(B) Her membership number
(C) Her cell phone number
(D) Her flight itinerary

--------—-------►
PART 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three
questions about what the speaker says in each talk. Select the best response to each question and
mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test
book and will be spoken only one time.
71. Who is the message probably for? (A) A historian

(A) A carpenter (B) An artist
(B) A store manager (C) An antique dealer
(c) A furniture designer (D) A museum guide
(D) A bank teller
75. What is mentioned about the exhibit?
72. According to the speaker, when does he think (A) It is sponsored by the Egyptian
he lost his wallet? government.
(A) When he used a dressing room (B) Most of its artifacts had not been seen by
(B) When he visited a bookstore the public.
(c) When he presented his ID card (c) It will run until the end of the month.
(D) When he tried some furniture (D) It includes works from modern Egyptian
artists.
73. What does the speaker plan to do?
76. According to the speaker, how can listeners
(A) Replace an item
receive more information?
(B) Call the police
(C) Go to a store again (A) By reading a sign
(D) Stop by the listener’s home (B) By searching online
(c) By purchasing a publication
74. Who most likely is the speaker?
(D) By listening to a presentation
77. What has caused the problem? (A) A traffic accident
A
ct
ua
l
Te
st
02
(B) A heavy workload 82. According to the speaker, what can listeners
(C) Inclement weather find on the website?
(D) A vehicle malfunction (A) A review
(B) A menu
78. According to the speaker, when is the bus (C) A preview
scheduled to arrive at the destination?
(D) An interview
(A) 4:00 P.M.
83. What type of products are being discussed?
(B) 5:00 P.M.
(C) 6:00 P.M. (A) Computer parts
(D) 7:00 P.M. (B) Hair products
(c) Beauty products
79. What does the bus provide to passengers? (D) Cell phones
(A) Free Internet access

84. According to the speaker, what happened last
(B) A discounted ticket
month?
(C) A complimentary meal
(D) A comfortable connecting bus service (A) Sales went down.
(B) A product launch went better than
expected.
80. Who is being introduced? (C) Their products were featured in a
magazine.
(A) A chef
(D) Another company took over their contract.
(B) A backpacker (HEW)
(c) A critic 85. What does the woman mean when she says
(D) A producer “How about that?”
(A) She doesn’t understand the situation.
81. What is the documentary about?
(B) She expected a customer return policy.
(A) World-famous restaurants (C) She wants to purchase some products.
(B) Traditional Chinese cuisine (D) She is happy with the company’s
(C) A celebrity’s life progress.
(D) Popular recipe books
86. According to the speaker, why are changes
being made? ị assistant position?”
(A) Because of poor working condition (A) He is looking at some forms.
(B) To save the company money (B) He is asking if Julia is familiar with the
(C) So that they can afford a Christmas party requirements.
(D) He expected a better contract. (c) He needs some extra work done.
(NEW)
(D) He wants to learn more about them.
87. What does the speaker imply when he says,
“when the software is installed I don’t think 91. Why does the man want to meet the woman?
you will need any training”?
(A) To teach him the criteria
(A) The new system is easy to learn. (B) To make some changes to his office (c)
(B) He doesn’t want to train people. To sign the contract
(C) There is no budget for training. (D) To change the criteria
(D) Everyone must attend a meeting.
IN-HOUSE DIRECTORY
88. What does the speaker tell the listeners they Extension Name
will have to start bringing to work?
10 John Trizz
(A) Extra uniforms
(B) Other people’s lunch 11 Don Trenton
(C) Their own lunch
12 Shubert Mendez
(D) A new contract
13 Sally Howie
89. What position is being advertised?

(A) Legal assistant
(B) Dental assistant (A) A content developer
(c) Foreign coordinator (B) A secretary
(D) Bank manager (c) A store manager
(fi) (D) A police officer
90. What does the man imply when he asks,
“Have you seen the criteria for the dental 93. Why most likely is the speaker calling?
(A) To confirm the size on an order
(B) To request some delivery information
(C) To send an extra gift
(D) To purchase a new set of cards
94. Look at the graphic. Who can give the listener

planning advice?
(A) John Trizz
(B) Don Trenton
(c) Shubert Mendez
(D) Sally Howie
BEST-SELLING ALBUMS
Rank Name
1 Talk Down
2 Valleys of Fire
3 Tunnel Vision
4 Step It Up
GRANGE RIVER TOWER DIRECTORY
Extension Name
3rd Floor Corporate Suites
4th Floor Rosella Ballroom
5th Floor Gloria Westwood Ballroom
6th Floor Main office

(NW)
(c) Release a new album
95. Look at the graphic. What is the name of the (D) Get married to his girlfriend
guest’s new album? 98. Look at the graphic. What floor are they on?
(A) Valleys of Fire (A) 3rd
(B) Step It Up (B) 4th
(C) Tunnel Vision (C) 5th
(D) Talk Down (D) 6th
96. What does the speaker say influences the 99. What is the reason for the celebration?
guest’s music? (A) Introducing a new employee
(A) Getting married (B) Mr. Jang’s birthday
(B) Moving to America (C) The retirement of Mr. Jang
(C) Moving to London (D) A wedding anniversary
(D) Meeting Joey Denton
100. Who is Mr. Hopkins?
97. What will the guest most likely do next? (A) Mr. Jang’s nephew
(A) Move back to his hometown (B) A colleague of Mr. Jang
(B) Get engaged to his girlfriend (C) The owner of the company
(D) A waiter
LISTENING TEST
In the Listening test, you will be asked to demonstrate how well you understand spoken English.
The entire Listening test will last approximately 45 minutes. There are four parts, and directions
are given for each part. You must mark your answers on the separate answer sheet. Do not write
your answers in your test book.
PART 1
Directions: For each question in this part, you will hear four statements about a picture in your
test book. When you hear the statements, you must select the one statement that best describes
what you see in the picture. Then find the number of the question on your answer sheet and mark
your answer. The statements will not be printed in your test book and will be spoken only one
time.
Example Sample Answer

®•©©
1.
2.

►
Actual Test 03 39
3.
4.

PART 2
20. Mark your answer on your answer sheet

answer three questions about what the speakers say in each conversation. Select the best
response to each question and mark the letter (A), (B), (c), or (D) on your answer sheet. The
32. Which department does the man most

likely work in?
(A) Human Resources
(B) Accounting
(C) Marketing
(D) Technical Support
33. What is the woman unable to do?

(A) Contact a client
(B) Write an e-mail
(C) Access a file
(D) Purchase a laptop computer
34. What does the man suggest doing?

(A) Stopping by his office
(B) Enrolling in a class
(C) Replacing a part
(D) Reading a manual
35. Why is the man calling?
(A) To request a payment
(B) To confirm an order
(C) To offer a room upgrade
(D) To advertise a product
36. What does the woman inquire about?

(A) An additional fee
(B) Valet parking
(C) Local amenities
(D) A warranty period
37. What does the woman say she will do?

(A) Pay by credit card
(B) Compare options
(C) Take pictures
(D) Rearrange her schedule

— ►
Actual Test 03 44
38. Why is the man calling? (A) A representative
(A) To cancel an order fundraiser (B) A travel
(B) A workshop agent
Ị'
(c) An (C) A fashion
(B) To ask for advice
anniversary designer
(C) To purchase an air conditioner
(D) A music (D) An event
(D) To schedule an appointment coordinator
festival
39. How long has the man most likely used the 48. According to the
air conditioner? 42. What is the
woman concerned woman, why
(A) About a day about? can’t the item be
(B) About a week refunded
(A) Reserving
(c) About a month tickets immediately?
(D) About a year (B) Finding a (A) A computer
parking space system is not
40. What information does the woman request? (C) Arriving on working.
time
(A) The year of production (B) A manager
(D) Accommod
(B) Contact information is absent.
ating more attendees
(C) A model number 47. Who most likely (C) It has
(D) The date of purchase is the woman? already been sent.
44. How did the man find out about the yoga (A) A customer (D) The man is
class? service not eligible for a
refund.
(A) From a public posting
(B)
IS
From a co-worker one
held last year? the woman say she
(C) From the woman will do?
(D) From a company’s website (A) There will be a
family ticket option. (A) Offer a
discount
45. Why can’t the woman attend the yoga class? (B) A shuttle bus (B) Send an e-
will be available.
(A) She hurt her back. (c) No cameras will mail
(B) She can’t afford the fee. be allowed. (c) Provide a
product catalog
(C) She has to take care of her children. (D) A different
(D) Contact a
(D) She attends a different class. place will be used.
manager
49. What does
46. What will the woman do next month? 50. Why was it hot (D) The air
(A) Apply for a new job inside the office? conditioner had been
(B) Watch the man’s jazz dance (A) The air off.
(C) Appear in a performance conditioner was on.
(D) Register for a class (B) The air 51. What is the man’s
conditioner was broken. problem with the office?
41. What type of speakers
(C) There is no (A) There was no
event are the discussing?
air conditioning. public transport close

—— >-
Actual Test 03 45
by. from other real he should isn’t ready to be painted
(B) The carpet estate agents”? have visited (D) Why the foyer
was not clean. (A) To offer a him. is peeling
(C) The contract contract (c) He will visit
is not signed. (B) To negotiate him tonight. 61. When does the
(D) The office is a higher price (D) He forgot woman want the
too small. (C) To settle a about it. men to begin
deal work?
52. How does the (D) To 58. What will the
(A) The second
woman respond to recommend a realtor woman include in her e-
week of September
the man's mail?
(B) Anytime
problem? 55. Why is the woman (A) When to visit during August
(A) She tells him pleased? Joseph
(C) After August
they are putting (A) Because she (B) The contract
(D) The first
in new carpets. completed her work details
Saturday of August
(B) She tells him (B) The (C) Joseph’s
that the carpets renovations will go phone number
aren’t dirty. ahead. (D) The lawyer’s Nutrition Information
(c) She prepares (c) She found a documents Serving Size: 150 grams
the contract for new realtor.
tomorrow.
Calories 200
(D) The realtor will
(D) She shows him pay more money. 59. What kind of work
Fat 5 grams
another office. are the men doing?
56. Where do the
speakers most likely (A) RemodelingProtein 10 grams
work? the foyer
53. What are the (B) Renovating
Sugar 28 grams
(A) A research
speakers discussing?
facility the bathrooms
(A) A real estate (C) Repainting 62. What is the
(B) A legal firm
deal the foyer woman trying to do?
(C) A
(B) The condition (D) Renovating
construction company (A) Gain some
of the property
(D) A pharmacy the kitchen weight
(C) Negotiating a
(B) Eat foods
(NEW)
contract 57. What does the 60. What can the man with more sugar
(D) Renovating man mean when explain?
the property (C) Skip
he says “I’ve been breakfast
(ijffl) (A) Why she has
meaning to visit (D) Lose some
54. Why does the a low budget
him”? weight
woman say “I’ve (B) Why the
(A) He has price is above her (S)
had several other
already visited him. 63. Look at the
offers that are budget
(B) He knows that graphic. Which
higher than that (c) Why the foyer ingredient is the

woman concerned man say he will do
about? on the weekend?
(A) Fat (A) Go on a
(B) Sugarvacation
(C) Protein (B) Host a
(D) Eggs business lunch
(c) Go on a
64. What does the business trip
man recommend (D) Get some new
the woman do? suits
(NEW)
(A) Have some 66. Look at the
bacon and eggs graphic. What is
(B) Just drink the suit made of?
coffee in the morning
(A) Polyester
(c) Don’t eat
(B) Silk
breakfast
(C) Cotton
(D) Have coffee
(D) Wool
and eggs
67. What does the

Frankie’s Dry Cleaning
woman say she will do?
Fabric Price (A) She won’t do
it for twenty dollars.
Polyester $10
(B) She will do it
Cotton $12for twenty dollars.
Wool $20 (c) She will do it
Silk $30 for more than
twenty dollars.
(D) She will do it
65. What does the by next week.

—— >-
Actual Test 03 47
Franklin Towers
68. Who most likely are the speakers?

(A) Plumbers
(B) Office workers
(c) Electricians
(D) Carpet cleaners
69. Look at the graphic. Where is the woman

currently working?
(A) Trinity Construction
(B) Mullberry & Co.
(C) Olive Cosmetics
(D) Torrenz Inc.
70. What does the woman ask the man to do?

(A) Install some piping in the wall
(B) Install some cables in the ground
(C) Install some cables in the roof
(D) Install some new software on the
computers

PART 4
questions about what the speaker says in each talk. Select the best response to each question and
mark the letter (A), (B), (c), or (D) on your answer sheet. The talks will not be printed in your test book
and will be spoken only one time.
71. Why is the speaker calling? 74. What does the factory produce?
(A) To order delivery food (A) Appliances
(B) To advertise a cooking class (B) Clothes
(C) To report a problem (C) Toys
(D) To make a reservation (D) Shoes
72. What will the speaker celebrate next week? 75. What is special about the factory?
(A) A birthday (A) Its size
(B) A promotion (B) Its production method
(c) A retirement (C) Its automated machines
(D) A wedding
(D) Its location
73. What does the speaker want the listener to 76. What will listeners do at the end of the tour?
do?
(A) Participate in a hands-on experience
(A) Contact some guests
(B) Receive a free product sample
(B) Decorate a space
(C) Have refreshments
(C) Meet special dietary needs
(D) Return to the tour bus
(D) Prepare an estimate
77. What will happen next week? (A) Professional novelists

(A) A budget proposal (B) University professors
(B) A business event (C) Potential writers
(C) A performance evaluation (D) Prospective clients
83. According to the speaker, what is happening
(D) A shareholders’ meeting
today?
78. What benefit does the speaker mention? (A) A new product is being released.
(B) The store is closing down.
(A) Fewer complaints
(C) Their staff is all quitting.
(B) Reduced travel time
(D) The company is recording a commercial
(C) Access to clients (NEW)
(D) Strengthened security 84. What does the speaker mean when she says
“you’d think they were giving the shoes
79. What are the listeners asked to do? away”?
(A) Delete unnecessary data (A) The store is giving the shoes away.
(B) Submit a report (B) There are a lot of people waiting to buy
(c) Contact clients directly the product.
(D) E-mail an order confirm'ation (c) They ran out of stock.
(D) A few people were upset about the
product.
80. Who most likely are the listeners?
85. According to the speaker, what is WingTip (B) A new pair of headphones
offering on the first day of sales? (C) Free shoes
(A) 10% discount (D) Special edition shoes
81. What are the listeners asked to do?

(A) Fill out a questionnaire
(B) Attach a name tag
(c) Introduce themselves
(D) Read a book
82. Who is Natasha Marsh?

(A) An athlete
(B) A children’s author
(c) An event organizer
(D)A guest speaker
GO ON TO THE NEXT
PAGE
--------—--
-------->
86. According to the speaker, how can we see 89. Where does the speaker most likely work?
the value of Mr. Hardwell’s work? ị, (A) Lawyers office
(A) He has paintings on his walls. (B) Fashion company
(B) He has a lot of pictures on his walls. (c) Airline company
(c) He has a lot of fan mail in his office. (D) Accounting firm
(D) He has a special award on his desk. 90. Why does the speaker say “I was out of town
(NEW)
on a business trip”?
87. Why does the speaker say, “I think it’s safe to
say that Mr. Hardwell should leave some room (A) To explain why he hadn’t called
on his walls”? (B) To arrange an appointment
(A) To discuss another issue (c) To sign the contract
(B) To suggest he is going to continue doing (D) To discuss the building plan
more work
Order form 5521673 Customer: Winbox
(c) To recommend a friend to him
Computers
(D) To make sure the audience is familiar with
him Item Quantity
88. What will Mr. Hardwell do today?

(A) Share some of his business knowledge
(B) Preview the book and show some video
(C) Read some excerpts from his book
(D) Read a chapter from his book
93. Look at the graphic. Which items were not
Cold meat tray 3
changed?
Mixed salad plates 5 (A) Cold meat trays and mixed salad plates
12 pack bread rolls 2 (B) 12 pack of bread rolls
(c) Cutlery sets
Cutlery sets 10 (D) Cutlery sets and bread rolls
94. What is the listener asked to do?

92. What type of event is being catered?
(A) Send an email confirmation
(A) A business dinner
(B) A business luncheon (B) Call the man to confirm the change
(C) A corporate breakfast (c) Don’t change the order
(D) An annual picnic (D) Cancel the whole order
91. What does the speaker offer to the woman?
(A) A free plane ticket
(B) Another portfolio
(c) A deposit for rent
(D) A possible contract
(D) Azalea Road
HEIRLOOM TOMATOES!
Prices are per pound~
Black Cherry $1.09
Brandywine $1.39
Black Krim $2.64
Amana Orange $1.30
98. When will the special sale be over?

(A) Monday
(B) Saturday
(C) Sunday
(D) It is weekly.
99. What is indicated about Granville Produce?

95. Who most likely is the speaker? (A) They have a wide variety of potatoes.
(B) They highlight their heirloom tomatoes.
(A) President of the Maryland Florist
(C) They are an inexpensive grocer.
Association
(D) They have been in business for several
(B) President of the annual Florist Convention
years.
(c) President of the tulip garden (NEW)
(D) President of the rest area 100. Look at the graphic. Why is the Brandywine
(fi)
such a good deal?
96. Look at the graphic. Where will the listeners
(A) It is cheaper than the Black Krim.
go first?
(B) It is a delicious tomato.
(A) The aviary (C) It is normally over a dollar more expensive
(B) Begonia street per pound.
(C) Dragon Lake (D) It is normally not in season.
97. What does the speaker encourage listeners to do before they leave?
(A) Visit the tulip garden
(B) Buy some flowers
(C) Pick some roses
(D) Visit the aviary

LISTENING TEST
entire Listening test will last approximately 45 minutes. There are four parts, and directions are given for
each part. You must mark your answers on the separate answer sheet. Do not write your answers in
your test book.
PART 1
book. When you hear the statements, you must select the one statement that best describes what you
see in the picture. Then find the number of the question on your answer sheet and mark your answer.
Sample Answer
Example
® • <© CD)
1.
2.

--------——----►
3.
5.

►
PART 2
Directions: You will hear a question or

statement and three responses spoken in
English. They will not be printed in your test book and will be spoken only one time. Select the
best response to the question or statement and mark the letter (A), (B), or (C) on your answer
sheet.

to answer three questions about what the speakers say in each conversation. Select the best
response to each question and mark the letter (A), (B), (c), or (D) on your answer sheet. The
conversations will not be printed in your test book and will be spoken only one time.
32. What did the man recently do? (B) A printer is out of order.
(A) Purchased a house (C) Some office supplies have been used up.
(B) Went on a business trip (D) A document has become lost.
(C) Signed up for a service
(D) Installed a television 39. What does the man ask the woman to do?
(A) Check some product information
33. Why must the man pay a fee? (B) Install new equipment
(A) He wants to change his schedule. (C) Update customer information
(B) He returned an item late. (D) Stop by his office
(C) He lost his membership card.
(D) He needs an additional service. 40. What is mentioned about Mr. Hills?
(A) He is in charge of a new project.
34. What will the woman include in an e-mail? (B) He is in the same department as the
(A) A receipt woman.
(B) Login information (c) He has recently ordered a new item.
(C) A membership contract (D) He wrote a hardware list.
(D) Driving directions 44. What kind of services are the speakers
35. What does the woman say caused the discussing?
problem?
(A) A repair cost has increased.
(B) A reservation has been canceled.
(C) A client arrived too late.
(D) A tire needed to be replaced.
36. Why is the man concerned?

(A) He lost an important receipt.
(B) He needs a car to greet a client.
(C) He has to reschedule a meeting.
(D) He was unable to contact a client.
37. What does the woman suggest?

(A) Preparing an alternative plan
(B) Ordering a replacement part
(c) Attending a conference
(D) Reserving a less expensive ticket
38. What problem is the woman reporting?

(A) An accounting error has been made. GO ON TO THE NEXT PAGE
--------—------->
(A) Catering for company events fee.
(B) Business consultation (c) He was on bad terms with the owner.
(C) Workforce training (D) He did not realize their availability.
(D) Delivery services
46. What does the man ask the woman to do?
45. Why has the man not used Rose and Lily (A) Try some food and beverages
Co.’s services before? (B) Send a catalog
(A) He was unaware of them. (C) Provide a sample
(B) He was reluctant to pay a membership (D) Expedite an order
41. How did the man learn about the store? (A) There is a problem with the apartment.
(A) By watching a television (B) To sign the contract for the apartment
(B) By talking to a friend (c) To discuss another apartment
(C) By reading a brochure (D) To discuss the price of rent
(D) By listening to the radio
51. What does Joseph say about the Kahlua
42. According to the woman, what is being offered Apartment?
this month? (A) It’s ready to move in anytime.
(A) A discount coupon (B) There are renovations occurring.
(B) A reduced membership fee (c) It is near a new fitness center.
(c) Free delivery (D) There is a major pest problem.
(D) A lifetime warranty
52. What does Joseph offer to do?
43. What does the woman suggest doing? (A) Find a new apartment at Graceville Towers
(B) Arrange all of the moving
(A) Paying in advance
(c) Move her furniture personally
(B) Getting measurements taken
(D) Move into the Kahlua Apartment building
(c) Submitting a proposal
(D) Hiring an assistant
47. What does the woman say she has heard 53. Why is the woman calling the man?
about? (A) To ask a favor of him
(A) The joining of two businesses (B) To order some flowers
(B) The construction of a factory (C) To find a rental property
(c) An international conference (D) To rent a house
(D) A highway expansion project
54. What does the woman say she has done
48. What benefit does the man mention? recently?
(A) Lower insurance costs (A) Been promoted at her company

(B) Increased vacation days (B) Closed down her business
(C) International competitiveness (C) Got a new job
(D) Updated equipment (D) Opened her own business
(NEW)
55. Why does the man say, “What’s your afternoon

49. What does the man suggest the woman do?
like?”
(A) Visit his office
(A) To figure out when they can meet
(B) Post an advertisement
(B) To ask her to dinner
(C) Submit a proposal
(c) To explain rental conditions
(D) Check job listings
(D) To get some keys for the office
50. What is the reason for Joseph’s call?
56. What did the company do recently? 59. What are the speakers mainly discussing?
*■' (A) Renovate the lobby (A) Getting ready for a work party
(B) Build new research facilities (B) Getting the sales report ready
(C) Hired new staff (c) Getting ready for a promotion
(D) Built new offices (D) Getting ready to finish the quarter
(NEW)
57. What does the woman mean when she says 60. What does the man say about Andrew?
“it’s about time!”?
(A) He noticed that he left work early the
(A) She thinks the company deserves new night before.
offices. (B) He thinks Andrew isn’t a hard worker.
(B) She thinks construction has taken too (c) He noticed that he worked late the night
long. before.
(C) She doesn’t like the new offices. (D) He thinks Andrew had a good quarter.
(D) She wants a raise in her salary.
61. What does Roger tell Andrew to do?
58. What does the woman imply about the
(A) Send a letter to Roger when he is
company?
finished
(A) They have been very lucky to grow so (B) Bring the e-mail to the meeting
fast. (c) Don’t come to the meeting
(B) Some of the staff is not working hard. (D) Send an e-mail when he is finished
(c) The company worked hard to grow fast.
(D) The new offices aren’t very nice.

Part A - 90mm Bolts
Part B - 25mm Wood Screws
Part c - Barrel Nuts X 6
62. Where does the man most likely work?
(A) At a university
Part D - Long Allen Key X 1
1/12/2017 due to upgrade
of infrastructure
-JJ
(B) A furniture store 65. According to the woman, what is causing
(c) A bedding store people to arrive late to work?
(D) At a technical college (A) A meeting was postponed.
(fi)
(B) The bridge was very busy.
63. Look at the graphic. What is the woman (c) The bridge was closed.
missing? (D) They had car problems.
(A) 90mm bolts 66. Look at the graphic. Where is the sign most
(B) Wood screws
(C) Barrel nuts
likely located?
(D) Allen key
(A) The Brooklyn Bridge
64. What does the man offer to do? (B) The Tower Bridge
Bridge closed until (C) The East Bay Tunnel
(D) The Express Tunnel
(A) Deliver the key to her house by post
(B) Deliver the key to her house in person
(C) Have the key delivered by his staff
(D) Leave the key at the frount counter
67. What does the woman recommend to the
man?
(A) Take the bus to work
(B) Share a taxi to work
(C) Take the subway to work
(D) Take the Express Tunnel
(A) The hospital
(B) A restaurant
(C) A bar
(D) A hotel
(NEW)
69. Look at the graphic. Why is the coupon rejected?

(A) The order was above $100.
(B) It is expired.
(C) Their order was below $100.
(D) The coupon didn’t have credit on it.

(A) Give them a new card
(B) Put the coupon in the computer system
(C) Hold the card for them
(D) Provide a refund
GO ON TO THE
NEXT PAGE
PART 4
question and mark the letter (A), (B), (c), or (D) on your answer sheet. The talks will not be
71. What is causing a delay?

(A) Bad weather
(B) A canceled flight
(c) A scheduling error
(D) A technical difficulty
72. According to the speaker, after how long will

the presentation begin?
(A) 5 minutes
(B) 30 minutes
(c) 45 minutes
(D) 60 minutes
73. What will happen when the listeners should

return?
(A) An announcement will be made.
(B) Lighting will be adjusted.
(C) A keynote speaker will appear on the
stage.
(D) Refreshments will be served.
74. What is the radio broadcast about?
(A) The opening of a pet store
(B) A newly introduced law
(C) A new council hall
(D) An upcoming election
75. According to the speaker, what did Tim

Kellerman do recently?
(A) He ran for office.
(B) He won an award.
(c) He selected a pet.
(D) He paid a fine.
76. What will listeners most likely hear next?

(A) A weather forecast
(B) Some breaking news
(c) Community members’ opinions
(D) A telephone interview
77. Where should listeners get carts? “It’s a very simple device, you just attach it to
(A) In the parking lot your work belt and it will do the rest, so you
won’t need any training with that”?
(B) At the entrance
(c) Near the lobby (A) The new system requires no training.
(D) From a cashier (B) She doesn’t like the new system.
(C) There is no budget for staff uniforms.
78. According to the speaker, who is wearing (D) Everyone needs training.
green vests?
85. What does the speaker tell the listeners they
(A) Cashiers
will have to start bringing to work?
(B) Store managers
(c) Additional staff (A) Extra pairs of work pants
(D) Parking lot attendants (B) Other people’s helmets
(C) Their own boots and helmets
79. What will the speaker most likely do at the (D) A new financial plan
end of the day?
(A) Announce winners
(B) Collect donations
(C) Give a demonstration
(D) Purchase an item

80. What business is being advertised? .. »
(A) A computer retailer
(B) An electronics repair shop
(C) An office supply store
(D) A cosmetics store
81. What service is available in April?

A
(A) Installment payments ct
ua
(B) Express shipping l
Te
(C) Online assistance st
(D) Free installation 04
82. How can listeners get a discount?

(A) By bringing a coupon
(B) By buying in bulk
(c) By becoming a regular customer
(D) By signing up for a newsletter
83. According to the speaker, why are changes ị,
being made?
(A) The government took the company to
court.
(B) To conform to government regulations
(c) To enact a new labor board
(D) To arrange lower paying contracts
(NEW)
84. What does the speaker imply when she says,
Actual Test 04 64
86. According to the man, what did the
company recently do? y This Weekend’s Events
in Columbia
(A) Began operating in Beijing
(B) Began operating in India Afternoon Theater
(C) Hired some new chefs Columbia's own theater troupe stages
(D) Created some special dishes short versions of classic plays for free
in Central Park every Thursday at noon.
87. What most likely will the Xinhua Fashion Friday Night Concert in the Park Series
Magazine do next Thursday? The show begins at 8:30 P.M. and
lasts until 10:30 P.M.!
(A) Interview the models
(B) Take a video of the street outside Midnight Wine Tasting
(C) Photograph their new range of denim Regional wines sampled under
(D) Sign a new contract the stars at the Black Cat,
every Friday and Saturday night!
88. What does the man mean when he says “Our Appropriate for all ages!
success is going to skyrocket!”?
(A) To suggest their business is going to
grow quickly 92. What kind of transportation company is
(B) To discuss the future plan Continental Lines?
(c) To prevent the photo shoot
(A) Bus
(D) To transfer some documents via mail
(B) Train
(c) Limousine
(D) Taxi
89. According to the speaker, who is introducing
the new regulations?
93. What is the last stop for Continental Lines
(A) The Board of Directors this trip?
(B) Head Office
(A) Charleston
(C) Management
(B) Columbia
(D) The secretary
(H) (C) Eastport
(D) Chesterville
90. What does the speaker imply when she says, (fi)
“We really need to stay on top of this”? 94. Look at the graphic. What activity will still be
(A) There is a lot of work to do. available for the passengers to participate in
(B) It isn’t that important. when they arrive in Columbia?
(c) They can wait a week to start. (A) None
(D) The project will begin soon. (B) Friday Night Concert in the Park
(C) Afternoon Theater
91. What does the speaker tell the listeners to do (D) Midnight Wine Tasting
on the weekends?
(A) Bring their lunch to work
(B) Occasionally work on Saturdays
(C) Work every Sunday
(D) Have some time off on Saturday
Actual Test 04 65
Club?
Customer Service FAQ Analysis (A) They have a tennis court.

(B) They take pride in their customer service.
(C)They specialize in children’s pool parties.
(D)They have a variety of swimming
Disputed Long Distance/Overage Charges 37% facilities.
(H)
Disputed Data Charges 36% 99. Look at the graphic. What are the hours of
............. --..........................................................................................................................................
Service Plan Change 11% the lap pool?

(A) 8 A.M.-5 P.M.
Dropped Calls 9%
(B) 9 A.M.-5 P.M.
Replacement Phones 5% (C) 9 A.M.-6 P.M.
(D) 8 A.M.-6 P.M.
Miscellaneous 2%
100. What does Springdale Fitness say about the
new lap pool?
95. What is indicated about Monster Telecom? (A) It is Olympic size.
(A) They are having customer service (B) It has four lanes.
problems. (C)It is not for playing games and free
(B) There are too many calls for the number swimming.
of employees. (D) It will host weekly races.
(C) Customer service is not important to their (A) Reduce the number of dropped calls
company. (B) Expand their coverage area
(D) They need to hire more people. (C) Add new cellular phone options
(B) (D) Reduce the number of customer calls
they receive by 50%
96. Look at the graphic. What areas should team
leaders focus their training on?
(A) How to deal with customers being upset
by overcharges
(B) Knowledge of all of the service plans This is the end of the Listening test.
(C) Helping customers replace phones
(D) Knowledge of Monster Telecom’s cellular
coverage area
97. What is the goal for Monster Telecom?
LAP POOL SIGN UP SHEET

LANE 9:00 10:00 11:00 12:00 1:00 2:00 3:00 4:00 5:00
A.M. A.M. A.M. P.M. P.M. P.M. P.M. P.M. P.M.
98. What is indicated about Springdale Fitness

LISTENING TEST Statement (B), “They’re looking at the document,”
is the best description of the picture, so you should
In the Listening test, you will be asked to
select answer (B) and mark it on your answer
demonstrate how well you understand spoken
sheet.
English. The entire Listening test will last
approximately 45 minutes. There are four parts,
and directions are given for each part. You must
mark your answers on the separate answer sheet.
Do not write your answers in your test book.
PART 1
Directions: For each question in this part, you will

hear four statements about a picture in your test
book. When you hear the statements, you must
select the one statement that best describes what
you see in the picture. Then find the number of the
question on your answer sheet and mark your
answer. The statements will not be printed in your
test book and will be spoken only one time.

® • CO) CD)
Actual Test 04 67
1.
A
ct
u
al
T
e
st
Actual Test 05 68
5.
A
ct
u
al
T
e
st
Actual Test 05 70

— ►
Actual Test 05 71
PART 3
Directions: You will hear some conversations between two or more people. You will be asked
to answer three questions about what the speakers say in each conversation. Select the best response
to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will
32. What is the woman’s problem? (D) A revised itinerary

(A) A meeting room is occupied. 38. What career is the woman interested in?
(B) A piece of equipment is out of stock. (A) College professor
(C) An appointment has been canceled. (B) Web programmer
(D) Some software is not installed. (c) Dental assistant
(D) Financial adviser
33. Why does the man mention a system
malfunction? 39. What does the woman say she will do?
(A) To apologize for an incorrect charge (A) Submit an application
(B) To explain a scheduling error (B) Inquire about a loan
(c) To warn of security threats (C) Consult a doctor
(D) To change a company policy (D) Apply for a scholarship
34. What does the man say he will do? 40. According to the man, what advantage does
(A) Fix a computer the college offer?
(B) Provide an alternative (A) Convenient class times
(c) Attend a meeting (B) Small class sizes
(D) Check the employee manual (c) Advanced level courses
35. What does the woman ask the man about? (D) Reduced tuition
44. What is the topic of the conversation?
(A) How to write a report
(B) Whether a document is finished *' (A) A pay raise
(B) An upcoming deadline
(C) How to reserve a meeting room
(C) A prescription for the flu
(D) Whether a client has been contacted (D) A new work procedure
36. What does the man say he will do? 45. What does the woman ask about?
(A) Prioritize the woman’s request (A) Pay compensation
(B) Extend a deadline (B) Promotion opportunities
(C) Draft a budget (C) Sick leave availability
(D) Visit the woman’s office (D) Official forms
37. What does the woman need? 46. What will the man most likely do next?
(A) A list of clients (A) Send an e-mail

(B) A sample product (B) Revise a budget
(c) Deliver a document
(C) Meeting materials
(D) Call a doctor
41. Where most likely do the speakers work?
(A) At a software company
(B) At a marketing firm
(C) At a travel agency
(D) At a graphic design company
42. What is the woman’s complaint about the

training session?
(A) There were not enough seats.
(B) The registration fee was too high.
(C) There was no time for inquiries.
(D) The instructor’s presentation was lengthy.
43. What does the man suggest?

(A) Attending another training session
(B) Transferring to a new department
(c) Reviewing a training manual
(D) Contacting the instructor
47. Where most likely does the man work?
(A) At a real estate agency
(B) At a bank
(c) At an art gallery
(D) At a landscaping agency
48. How long does the man say the woman will
have to wait?
(A) For a day
(B) For a week
(c) For a month
(D) For two months
49. What information will the man send the

woman?
(A) A job opening
(B) An itinerary
(C) A price quote
(D) A meeting agenda
50. What does the man ask about? cancelled. say about the bank?
(A) A lunch meeting location (D) The man lost (A) They were
(B) The schedule for the week his ticket. closed when she got
(C) The budget reports there.
54. What solution does
(D) A client list (B) They are
the woman propose?
having
51. What does the woman remind the man about? (A) To book a bus problems with
for the man their
(A) A dinner meeting
(B) To pay for his computers.
(B) A restaurant reservation
hotel room (c) She e-mailed
(C) A presentation
(C) To send him the receipt.
(D) A client’s demands
documents (D) She couldn’t
52. What does the woman offer to do? (D) To call his find the location.
client in Vancouver
(A) Meet with a colleague (NEW)
61. What does the
(B) Talk to a client 55. What does the man
man say he needs?
(c) Call some co-workers mean when he
(D) Organize the reports says “That’s not a (A) The transfer
56. What was the woman doing in New York? bad idea”? receipt
(B) The bank
*■ (A) Taking a vacation (A) He wants a
check
(B) Visiting family better solution.
(c) The company
(c) Looking for new staff (B) He agrees
credit card
(D) Meeting clients with the proposed
(D) The transfer
(NEW)
solution.
57. What does the woman imply when she says system
(c) He would like to
“Are they real?” hear more options.
(A) The flowers look really good. (D) He wants to Subway Closures
(B) The flowers look fake. keep the plane ticket. September 24th
(C) She is surprised to see them. 59. Why is the manLine 2 6:00 A.M-10:00 A.M
(D) She thinks they are real. calling Jennifer?
Line 4 10:00 A.M-11:00 A.M
(A) To ask about
58. What does the man offer to do?
her vacation Line 6 11:00 A.M-12:00 P.M
(A) Give her a promotion
(B) To transfer
(B) Send her a gift card Line 7 1:00 P.M-2:00 P.M
her to another
(c) Have flowers delivered to her office
department
(D) Send her a gift card
(c) To ask about a 62. Why is the subway
money transfer being closed on
53. What is the ticket. (D) To talk to Mr. September 24th?
problem? (B) The flight is Woods (A) To upgrade
(A) The man delayed. the audio system
forgot to book his plane (C) The flight is .60. What does Grace (B) Because the

—— ►
Actual Test 05
74
drivers are striking. (B) Because the
(C) There is a company is
safety issue. closing for New
(D) Problems with Years.
the air conditioner (c) The company
(fi)
doesn’t have the item.
63. Look at the graphic.
(D) They have
Which subway line
delayed the order.
do the speakers (S)
need to take? 66. Look at the graphic.
(A) Line 6 What will the man
(B) Line 1 NOT order for the
(C) Line 2 woman?
(D) Line 4
(A) Wrapping
paper
64. What does the
(B) A headset
man suggest doing?
(C) Business
(A) Taking the cards
subway (D) Carbon paper
(B) Using the taxi
service 67. What does the
(c) Taking the bus woman ask the man to
(D) Driving his car do?
(A) Send her the
Supply Cabinet Inventory
order form
(B) Send her a
Item Quantity
headset
Carbon Paper 50 (c) Revise the
Tracing Paper 25 memo
(D) Send a receipt
Wrapping Paper 5
Business Cards 0
Headset 0
65. Why do they need

to send the order today?
(A) Because the
company is
closing for
Christmas.

— >
Actual Test 05 75
Nutrition Information
Serving Size: 150 grams
Calories 110
Fat 5g
Sugar 22 g
Sodium 60 mg
Caffeine 80 mg
68. Why is the man looking for a certain product?

(A) He is on a diet.
(B) He doesn’t like sugar.
(C) He is an athlete.
(D) He has a test soon.
69. Look at the graphic. Which of the ingredients is the man interested in?
(A) Fat
(B) Sugar
(c) Caffeine
(D) Protein
70. What does the woman suggest the man do?

(A) Drink a lot of caffeine before taking it
(B) Don’t drink a lot of caffeine before taking it
(C) Drink some caffeine before bed
(D) Drink some caffeine in the morning
PART 4
Directions: You will hear some

talks given by a single speaker. You will be asked to answer three questions about what the speaker
says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D)
on your answer sheet. The talks will not be printed in your test book and will be spoken only one
time.
71. Where does the speaker work? (A) Proceed to the checkout immediately
(B) Register for a workshop
(A) At a retail store
(c) Search for a missing item
(B) At a bank (D) Visit a different location
(C) At a gift shop
(D) At a shipping company 76. Why should Ms. Goya go to the front desk?
(A) To pay a membership fee
72. What does the speaker apologize for?
(B) To recover a lost item
(A) A delivery mistake (c) To receive a voucher
(B) An incorrect charge (D) To return an item
(c) A scheduling error
(D) A defective product
73. What does the speaker ask the listener to

do?
(A) Return a call
(B) Renew his credit card
(c) Get rid of the recently delivered card
(D) Sign an application form
74. Where is the announcement being made?
(A) In a subway station
(B) In a conference hall
(C) In a shopping mall
(D) In a baggage claim area
75. What are the listeners asked to do?

77. What business created the message? (A) To suggest the partnership is good
(A) A glassware factory (B) To review some materials
(B) A pharmacy (C) To recommend a new method
(c) An eyeglasses store (D) To offer a training program
(D) An insurance company
85. What does the woman suggest the studio
78. According to the speaker, what service does staff do?
the business offer? (A) Go on vacation
(A) Free eye examinations (B) Continue using the old equipment
(B) Online purchases (C) Produce a movie
(C) Special discounts for regular customers (D) Study the new equipment
(D) Free delivery on large orders
79. Why would listeners press 2? 86. What problem does the speaker mention?
(A) To cancel an order (A) A shipment was missed.

(B) To change delivery information (B) The order was wrong.
(c) To schedule an appointment (C) The center will have no hot water.
(D) To leave a message (D) The hot water is working.
(NEW)

80. What special feature of the new laptop does “you might want to hold off until later”?
the speaker mention? (A) Members of the center should come in
(A) It is the lightest in the market. the afternoon.
(B) It has a built-in high-definition camera. (B) Members of the center shouldn’t come.
(C) It is water-resistant. (C) There will be a meeting in the morning.
(D) It is convenient to carry. (D) The center is closed in the afternoon.
81. How can customers purchase the new 88. What does the speaker say he will do?
laptop? (A) Send a text message
(A) By accessing a website (B) Send an email
(B) By stopping by the speaker’s office (C) Make a phone call
(c) By visiting a local store (D) Post a letter
(D) By calling a customer service hotline
82. What can customers receive this week?

(A) An additional battery GO ON TO THE NEXT PAGE
►
(B) A carrying case 89. Where does the (A) Extra items
(C) A portable speaker speaker work? were delivered.
(D) A small printer (B) The delivery is
(A) At a market
83. What is the reason for the meeting? late.
* (A) To announce a new partnership (B) At a clinic (C) The business
(B) To introduce a new manager (C) At a restaurant was closed.
(C) To propose a budget plan (D) At a factory (D) There is a
(D) To announce his retirement special event planned.
(fi)
(NEW)
90. What problem does 91. What does the
84. What does the woman imply when she says the speaker describe? woman mean when
“And why wouldn’t we?”

she says “I have to soldiers beers. (A) Big Toys will
finish the kitchen (c) Assembly line (c) They are not in be a boring job.
inventory by 11:00 workers the top 5 of the (B) Big Toys has a
A.M.”? (D) Computer market share in large selection
(A) She would like programmers Northcut. of products.
a response soon. (D) They will have (C) Their
(B) She doesn’t 93. According to the to cut staff. inventory system is
need to know soon. speaker, what will confusing.
(C) She needs the listeners enjoy 96. What will the (D) The managers
some help with doing? company likely do will be very
the new menu. (A) Learning their with the results of critical of
(D) They have the job the survey? mistakes.
(A) Change the
(NEW)
right ingredients. (B) Assembling
label of the Red Ale 99. Look at the
Training products graphic. Where will
Schedule (c) Producing (B) Work on the
quality materials Belgium Ale the trainees spend
nday Tuesday Wednesday (c) Begin marketing most of their time
(D) Going to
company events the chosen beers during the training
Machine
and greet Machine training Machine
(S) training exercise?
training (D) Start working
94. Look at the on a new style of beer (A) Zone 1
graphic. On what (NEW)
(B) Zone 2
ory tour
day will the 97. Look at the
(C) Zone 3
listeners meet with graphic. What beer
(D) Zone 4
the company is least likely to be
92. What are the president? part of Alright Ales’
100. How quickly should
listeners training to be? new product line?
(A) Monday the trainees
(A) Airline (B) Tuesday (A) Wheat Ale complete their
attendants (c) Wednesday (B) Dark Ale exercise?
(B) Military (D) Thursday (C) Red Ale
(A) 2 hours
FOCUS GROUP QUESTIONAIRE RESULTS:
Majority respondents selected the following ¥
Would you Would you

Alright Ales Do you like Do you like
choose this recommend
New Styles the label? the flavor?
again? this beer?
Zone 1 — Board Games and Video Games

Dark Ale Yes No Maybe Maybe
Zone 2 — Action Figures and Dolls
Zone 3 — Sports Equipment
Red Ale No Yes Yes Yes Zone 4 — Learning and Education Games
Belgium
Yes No No No Toy List
Style
Z1 Laughing Logs, Z2 Macho Man, Z2 Lovely
Wheat Ale Yes Yes Yes Yes

Lady, Z3 soccer ball, Z3 golf clubs, Z4 Animal ID,
Z1 Business Tycoon, Z1 Fighting Forces.
95. Why is Alright Ales new competitor. (D) Belgium style (B) 45 minutes or
worried? (B) They are 98. What is indicated less
(A) They have a nervous about their new at the orientation? (C) 1 1/2 hours
Actual Test 05 79
(D) 1 hour or less

LISTENING TEST
PART 1
time.

®•©©

— ►
Actual Test 06
81
A
ct
ua
l
Te
st
06
3.
5.

— ►
L Actual Test 06 84
PART 2
Directions: You will hear a question

or statement and three responses spoken in English. They will not be printed in your test book
and will be spoken only one time. Select the best response to the question or statement and mark
the letter (A), (B), or (C) on your answer sheet.
Actual Test 06 85
each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not
32. Why is the woman calling?

(A) To extend a rental period 35. What did the woman make a copy of?
(B) To confirm an appointment (A) A receipt
(C) To offer a part-time job (B) A meeting schedule
(D) To accept a proposal (C) An expense report
(D) A prescription
33. What does the man ask the woman to do? 36. What does the man ask the woman to do?
(A) Interpret for her supervisor (A) Sign a contract
(B) Send an advance payment (B) Write a message
(C) Submit an official request (C) Contact a receptionist
(D) Provide a work space (D) Go on a business trip to Tokyo
34. What will the woman inform the man about? 37. What does the man plan to do?
(A) A requirement (A) Visit his co-worker
(B) A deadline (B) Submit a report
(C) A meeting time (C) Make a new reservation
(D) A company policy (D) Work overtime

------------- ►
38. What field do the speakers work in? (B) Manufacturing
(A) Education (C) Product development
(D) Interior design (A) A photographer
(B) A talent agent
39. What does the man plan to do? (C) A performer
(A) Choose different furniture (D) A receptionist
(B) Share a building plan
(c) Change a color scheme 45. Why is the man calling?
(D) Place an order for wallpaper (A) To buy a ticket in advance
(B) To confirm a reservation
40. According to the woman, why will the (c) To provide a reminder
speakers have to wait? (D) To inquire about an advertisement
(A) A shipment has been delayed.
(B) A contract has not been signed yet. 46. What does the woman offer to do?
(C) Authorization must first be obtained. (A) Restrict backstage access
(D) Some equipment is out of order. (B) Take pictures of Mr. Jackson
44. Who most likely is the man? (c) Show the man a list of guests
(D) Make an official announcement
41. Where most likely are the speakers? 47. What is mentioned about the product?
(A) At a pet shop (A) It is affordable.
(B) At a catering company (B) It is superior to competitors’.
(c) At a fire station (C) It is safe for children to use.
(D) At an animal shelter (D) It is simple to install.
42. What aspect of the woman’s needs is 48. According to the man, what will the
mentioned? advertisement help to do?
(A) The price (A) Promote new products
(B) The size (B) Increase stock value
(c) The age (c) Encourage new innovations
(D) The color (D) Reduce customer complaints
43. According to the man, what does the woman 49. What will the man do next?
have to do? (A) Create a website
(A) Make an advance payment (B) Buy a magazine
(B) Bring her identification (C) Revise an article
(c) Fill out some documents (D) Contact an agency
(D) Submit a letter of reference
50. Why is the woman calling? 52. What does Brian ask the woman for?
(A) She hasn’t received her product. (A) The tracking number
(B) She was overcharged for the item. (B) Her receipt
(C) She wants a product exchanged. (C) Her full name
(D) She wants to return a product. (D) The product name
56. Why is the man calling the woman?
51. Why does Michael transfer the call? ị- (A) To check the sales figures
(A) He is busy with another customer. (B) To check if she received the flowers
(B) She requests another representative. (c) To check if she wanted to go to dinner
(C) She called the wrong department. (D) To check if the documents were ready
(D) The manager is unavailable.
57. What does the woman say he should do?
(A) Take her to the hospital like them”?
(B) Pay her hospital bills (A) To express disappointment
(C) Take her out for dinner (B) To show appreciation
(D) Buy her more flowers (c) To show respect
(NEW)
(D) To show he thinks it’s funny
58. Why does the man say “I thought you would
53. What are the speakers mainly discussing?

(A) Merging with another company
(B) Last month’s sales reports
(C) The woman’s anniversary party
(D) When the band will arrive
(NEW)
54. What does the man mean when he says “But

it’s your fifth year anniversary party”?
(A) He wants her to change her schedule.
(B) He thinks it’s not important.
(C) He will tell the band not to come.
(D) He wants her to go to the meetings.
55. What solution does the woman provide?

(A) She will cancel the band.
(B) She will cancel the dinner service.
(C) She will cancel her meetings.
(D) She will fire the man.
59. What is the main problem the speakers are
discussing?
(A) What they should eat for lunch
(B) Going out for dinner
(C) High entertainment expenses
(D) Getting more customers
60. What does the woman suggest they do?

(A) Stop going out for dinner
(B) Reduce client numbers
(c) Stop having lunches
(D) Pay for their own lunches
61. What does the woman say she will send the
man?
(A) A monthly budget plan
(B) This month’s sales report
(C) The old budget plan
(D) Last month’s marketing materials
Lifts will be out of order
North Wing 8:00-9:00 A.M. Camping Pack

East Wing 11:00-12:00 A.M.
4 Rectangular Sleeping Bags
South Wing 1:30-2:30 P.M. 4 Camping Mats
Carry Bag
West Wing 3:00-4:00 P.M.
Portable Gas Stove
62. What did Harriet see last week?
(A) Technicians in the building next door
(B) Technicians posting about lift repairs
(C) Some technicians installing lighting
(D)Her boss having a meeting with some
technicians
(NEW)
63. Look at the graphic. Which is the busiest wing

in the hospital?
(A) West
(B) East
(c) North
(D) South
64. What does the man suggest the woman do?

(A) Cancel the repairs immediately
(B) Talk to Dr. Franklin
(c) Ask Dr. Franklin to lunch
(D) Close the north wing
65. Where does the woman likely work?
(A) A camping store
(B) A hardware store
(c) A medical clinic
(D) A shipping company
66. Look at the graphic. What is the man
missing?
(A) Carry bag
(B) Portable gas stove
(c) Camping mats
(D) Sleeping bags

(A) Give him a full refund
(B) Give him a 15% discount voucher
(C) Give him a 15% refund
(D) Give him a free tent
Henson's Corporate Cleaners
Carpet Cleaning
Frieze $100 per room
Shag Pile $150 per room

Velvet $250 per room
Woven Carpet $400 per room
68. What does the man say he is planning on

doing with his office?
(A) Renovate it
(B) Sell it
(C) Clean it
(D) Repaint it
(fi)
69. Look at the graphic. What is the carpet made
of?
(A) Frieze
(B) Shag Pile
(C) Velvet
(D) Woven Carpet
70. What does the man say he will do?

(A) Buy the carpet today
(B) Ask his wife about it
(C) Tell his manager
(D) Think about it and come back
PART 4
three questions about what the speaker says in each talk. Select the best response to each question
and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be
71. What is the announcement about?

(A) An opinion survey
(B) An upcoming election
(c) An election outcome
(D) A website update
72. What can listeners do on the website?

(A) Register as a candidate
(B) Cast their vote
(C) Find some information
(D) Enter a contest
73. What are listeners encouraged to do?

(A) Participate in an official occasion
(B) Reserve a ticket in advance
(c) Exercise on a daily basis
(D) Listen to an upcoming announcement
74. What is the outlet store celebrating?
(A) An anniversary
(B) A festival
(C) An opening
(D) A holiday
75. What must customers do to receive the

promotional offer?
(A) Become a member
(B) Purchase a certain amount
(c) Recommend some brands
(D) Trade in a television
76. When does the promotion end?

(A) At the beginning of next month
(B) At the end of the year
(C) On the second Sunday of the month
(D) At the end of the month
Who most likely are the listeners? 83. What is the purpose of the speech?
(A) Environmentalists V (A) To announce a discovery
(B) Instructors (B) To announce a retirement
(C) Factory workers (c) To accept a promotion
(D) Medical students (D) To accept an award
(Nffl)
What document has the speaker reviewed? 84. Why does the speaker say: “I could not
(A) An employee roster have done this without highly-skilled crew”
(B) An annual budget (A) She wants to thank her team.
(c) A project overview (B) She hasn’t worked in a team before.
(D) An accident report (C) She dislikes her coworkers.
(D) She wants to accept the award.
What does the speaker suggest listeners do?
85. Where most likely does the speaker work?
(A) Have a good rest (A) A bank
(B) Work a day shift (B) A hospital
(C) Receive more training (c) A restaurant
(D) Read a handout (D) A warehouse
80. What is the purpose of the trip to Moscow? 86. Why is the woman calling?
(A) To finalize a contract (A) To express her gratitude
(B) To visit a factory (B) To discuss a recipe
(c) To give a product demonstration (C) To report some news
(D) To renovate a building (D) To tell her about something
(NOT)
81. What is the reason for the delayed 87. What does the woman imply when she says,
departure? “You have to show me the recipe!”?
(A) A necessary document is not ready. (A) She didn’t enjoy it.
(B) Some construction is underway. (B) She wants to recommend a different
(C) A company has gone out of business. ingredient.
(D) Building materials have not arrived yet. (c) She wants to cook the dish herself.
(D) She wants her friend to try it.
82. What does the speaker say she will send to
the listener? 88. Why is the woman looking forward to next
(A) A copy of her passport week?
(B) A plane ticket (A) She is going to the movies.
(C) An itinerary (B) She is taking her son to school.
(D) A blueprint (c) Some new project will be complete.
(D) They will work together again.
O<X><X><X><xXxXxxXxxxxXxxxXxxxXxxxXxxxxxXxXX>
a
(A) A salesman s
MAMA SAN premium pillows 5
Ị' s
5
s
(B) A dentist s
Beauty Sleep £30.00
(C) A news reporter s
5
Soft Night £35.00 5
(D) A gardener 5
Dreamtime £42.00 s
s
s
90. What is Bernburg Studios looking for? Lovely Rest £50.00
8
8
(A) An actress 8
(B) A filming location Look at the graphic. How much can a
(C) A new script shopper purchase the Dreamtime Pillow for
(D) More ideas for movies before Friday?
(NEW)
(A) £15.00
91. What does the speaker imply when she says, (B) £11.50
“After all, this is Robert Holloway we are (C) £21.00
talking about”? (D) £50.00
(A) Robert Holloway is very famous.
(B) Robert Holloway owns the house. 93. What is indicated about Happy Days?
(c) She will interview him next. (A) They have a wide variety of toys.
(D) She doesn’t know who Robert Holloway (B) They are bringing in more merchandise.
is. (c) They specialize in low-end furniture.
(D) They are going out of business this
Friday.
94. What service does Happy Days offer?

(A) Personalized interior design advice
(B) Free shipping
(c) Home installation
(D) Wall-papering services
meteor shower on Top Deck
ORDER FORM OF BLANDERS & co.
14 March 16
98. Where will the cruise spend most of its time?
Product Quantity
(A) Eagle Island
Case binders 30 (B) Port Lewis
(c) Billing’s Bay
Envelopes 20
(D) Socializing
Flags & Tabs 40
99. Who is Star master Jenkins?
Legal pads 10
(A) Constellation guide
(NEW)
(B) Captain
95. Look at the graphic. How many case binders
(C) Bartender
and legal pads were not delivered in total?
(D) Host
(A) 40 (H)
(B) 30 100. Look at the graphic. How long will the cruise
(C) 20 be stopped at Port Lewis?
(D) 10 (A) Midnight
(B) 11:00 FM.
96. According to the speaker, why are the case (C) 2 hours
binders important? (D) 1 hour
(A) To look professional in the office
(B) To look professional in the court
(C) To organize their financial record
(D) To maintain the deadline
97. Where does Trent Herrington most likely

work?
(A) Accounting firm
(B) Law firm
(C) Patenting firm
(D) Catering business
MIDNIGHT CRUISE ITINERARY
n
5:00 P.M. Captain's address
6:00 P.M. Cocktails and dinner
7:00 P.M. Constellation orientation
8:00 P.M.-10:00 P.M. Social Mixer
10:00 P.M. Port Lewis for champagne toast
11:00 P.M. Cast off and back to Billing's Bay

12:00 P.M. Midnight constellation lesson and
Actual Test 06 94
Actual Test
Ũ7
Ị'
Ji
LISTENING TEST
PART 1
time.

Statement (B), “They’re looking at the document,” is the best description of the
picture, so you should select answer (B) and mark it on your answer sheet.

— >
Actual Test 07 95
6.
5.
GO ON TO THE NEXT
PAGE
Actual Test 07 97 »
PART 2

PART 3
response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The
conversations will not be printed in your test book and will be spoken only one time.
What problem does the woman mention?

32. What does the woman ask the man to do? 35. (A) The advertisements are not widely
circulated.
(A) Introduce a new client
(B) The store inventory is inadequate.
(B) Help to prepare a presentation
(C) The discounted price is not competitive.
(C) Repair malfunctioning equipment
(D) The product is not selling well.
(D) Look for an instruction manual
36. What does the woman say about this month’s

33. Why is the man unable to help?
sales figures?
(A) He has to meet a major client soon.
(A) They are beginning to decrease.
(B) He finds the problem too complicated.
(B) They are similar to last month’s figures.
(c) He isn’t nearby at the moment.
(C) They are unusually high.
(D) He doesn’t have the necessary tools.
(D) They are impossible to predict.
34. What will the woman do next?
37. What does the man ask the woman to do?
(A) Attempt to solve the problem herself
(A) Extend the length of the promotion
(B) Cancel an appointment
(C) Print out a document (B) Direct customers to the online store
(D) Have a meeting with a client (C) Secure more advertising space
(D) Offer customers a bigger discount
38. Where most likely does the man work? (D) Previous jobs
(A) At a hospital *
(B) At a factory
(C) At a clothing store 41. Where most likely does the woman work?
(D) At a restaurant
(A) At a wedding hall
(B) At a bakery
39. Why does the woman think she is qualified
(C) At a clothing store
for the job?
(D) At a shipping company
(A) She completed a training course.
(B) She has worked similar jobs before. 42. Why is the man unable to visit the woman’s
(C) She likes interacting with people. workplace?
(D) She majored in a related field.
(A) He has urgent arrangements to make.
(B) He must attend a wedding today.
40. What will the speakers discuss next?
(c) He is not feeling well.
(A) Work hours (D) He has to prepare an order.
(B) An annual salary
(C) Job qualifications 43. What information will the man probably
provide? (c) Extended operating hours
(A) Directions to a location (D) Hired new employees
(B) An individual’s name
(C) His home address
(D) His phone number 47. Why did Jessica leave work early?
44. Where most likely do the speakers work? (A) She had a prior engagement.
(B) She wasn’t feeling well.
(A) At a souvenir shop (C) Her doctor called.
(B) At a language school (D) She had to attend a wedding.
(C) At a restaurant
(D) At a travel agency 48. What does the man ask the woman to do?
45. What does the man recommend doing? (A) Work an additional shift
(B) Clean the store tomorrow morning
(A) Hiring bilingual staff (C) Deliver a presentation at a meeting
(B) Opening a second location (D) Calculate sales figures
(c) Taking language classes
(D) Planning a vacation 49. What will the woman do next?
46. What has the woman done? (A) Fill out a form
(B) Distribute paychecks
(A) Contacted a translation agency (C) Go to the hospital
(B) Scheduled job interviews (D) Call her co-workers
50. What problem does the man mention? “Are you serious?”
(A) The fridge is not working. (A) He believes the woman is correct.
(B) The temperature is too low. (B) He doesn’t believe she is correct.
(C) The freezer temperature is too high. (C) He is going to pay by card.
(D) Water is leaking from the fridge. (D) He will pay with cash.
51. What does the woman mention about the 57. What does the woman want to know?
fridge?
(A) How much room service he ordered
(A) It is a very old model. (B) She wants to clarify what room he
(B) It is no longer manufactured. stayed in.
(C) It is not from their company. (c) She wants to confirm his credit card
(D) It is a popular model. number.
(D) To negotiate a better price
(A) Give him a new manual 58. What does the woman offer to do?
(B) Give him a link to a website (A) Give him his room for free
(C) Let him get a replacement (B) Give him a discount on his next visit
(D) Sent a technician (C) Give him free room service
(fi)
(D) Give him a gift certificate
56. What does the man mean when he says
53. Where do the speakers most likely work? (B) An electrical company
(A) A plumbing company (C) A construction company
(D) In an office
(£) (A) Lead Repairer
54. What does the woman mean when she (B) Head Engineer
says “I intended to call them today”? (c) Main Engineer
(D) Main Repairer
(A) She wasn’t going to call them.
(B) They were going to call her back.
60. What problem does Susan Sherman
(C) She was going to call them that day.
describe?
(D) She was going to send them an e-
mail. (A) Some of the measurements weren’t
done.
55. What is the problem? (B) All of their equipment is missing.
(C) Some of their equipment is missing.
(A) They can’t install the electrical.
(D) A piece of equipment is still in the office.
(B) The plumbing is already installed.
(c) There is some problems with the
61. Why did Robert take the equipment away?
payment.
(D) They may need to dig deeper to install (A) To review it further
the plumbing. (B) For special repairs
59. What is Robert Porter’s position? (c) For replacement
(D) To evaluate its condition
^IIIIIIIIIIIIIIIIIIIIÌIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIỊ-
Sizzling Sam’s
BBQ
Discount Voucher
10% off any order over $100

No Parking
Valid until December 2017
After 9:00 A.M.
Tlllllllllllllllllllllillllllllllllllllllllllllllllllllllllllllllllllllllllllllillllllllllllllllllllllllllllllllllllllllllllllllllllllllllt*
62. Where most (D) The

likely are the voucher is
speakers? expired.
(A) The
hospital 64. What does
(B) A café the man ask the
(c) A woman?
restaurant (A) If they
(D) The can have more
airport food
(NEW)
(B) If they
63. Look at the
can have more
graphic.
drinks
Why is the
(c) If they
voucher
can have a
invalid? refund
(A) Their (D) If they
bill is under $100. can come back
(B) The another time
food was not 65. According to
good. the man,
(C) Their why are
bill was over people
$100.

arriving late to the man?
to work? (A) Take
(A) Swan the subway
Street parking lot (B) Take a
was closed. bus
(B) The (c) Take a
Franklin taxi
Avenue (D) Drive his
parking car
lot was
closed.
(C) Everyo
ne was feeling
sick.
(D) The
traffic was bad.
(NEW)
66. Look at the

graphic.
Where is the
sign most
likely
located?
(A) Franklin
Avenue
(B) Swan
street
(c) Front of
the building
(D)
Swanson Avenue
67. What does

the woman
recommend
Actual Test 06 103

f
Laptop
package
1 laptop computer
Wireless mouse
Wireless keyboard
Office software
Detachable webcam
Free Gift: 8 Gigabyte USB Stick
<________________________________/
68. Where does the woman most likely work?

(A) Hardware store
(B) Furniture store
(c) Home appliance store
(D) Electronics store
(NEW)
69. Look at the graphic. What is the man missing?

(A) Office software
(B) 8 gigabyte USB stick
(c) Wireless keyboard
(D) Wireless mouse

(A) Have a delivery driver drop it off the next day
(B) Send it by post right away
(C) Have him come and pick it up
(D) Deliver it in person

►
PART 4
question and mark the letter (A), (B), (c), or (D) on your answer sheet. The talks will not be
71. What is the advertisement about? (D) It is in the same building as Geller
(A) A martial arts class Bank.
(B) An athletic contest 74. Where is the introduction taking place?
(C) A city tour bus (A) At a school
(D) A downtown festival (B) At a museum
(c) At a radio station
72. Who is the special offer directed at? (D) At a community center
(A) Senior citizens
(B) Beginners 75. Who is George Butler?
(C) Children (A) A computer technician
(D) Local residents (B) A mechanical engineer
(c) An electrician
73. What does the speaker say about the (D) A technology expert
advertised location?
(A) It is accessible by public 76. What is offered for teenage students?
transportation. (A) A hands-on experience
(B) It has no parking space available. (B) A weekly after-school class
(C) It is near a train station. (c) A complimentary souvenir
(D) A discounted ticket price
77. What has caused the change in (C) To review employee performance
plans? (D) To develop a new curriculum
(A) Broken kitchen equipment
(B) The absence of some clients 81. What does the volunteer need to do?
(C) A late delivery (A) Pick up a client
(D) Traffic congestion (B) Introduce a guest
(C) Write down an agenda
78. What will listeners receive? (D) Give a presentation
(A) A conference schedule
(B) A meal voucher 82. What will listeners do next?
(C) A lunch menu (A) Go on a business trip
(D) A name tag (B) Participate in a workshop
(C) Introduce themselves
79. What will begin at 1:00 P.M.? (D) Select a group leader
(A) A software demonstration 83. Who most likely are the listeners?
(B) A leadership workshop y (A) Factory workers
(C) A luncheon (B) Lawyers
(D) A client meeting (c) Accountants
(D) Web developers
(NEW)
80. What is the purpose of the planning 84. What does the woman mean when she
committee? says, “I know that you are all overworked”?
(A) To tighten some regulations (A) She recognizes the listeners concerns.
(B) To supervise a construction (B) She doesn’t really mind what they
project think.
(c) She wants them to work less. (fi)
(D) She is inviting them to a meeting. 87. Why does the speaker say, “Remember,
this is the first film Mr. Harris has made”?
85. What task does the speaker assign to (A) To suggest that he is an impressive
the listeners? director
(A) Prepare some instructions (B) To suggest the film will be poor
(B) Prepare a new budget (c) To recommend him as a good worker
(c) Revise some training materials (D) To suggest they shouldn’t watch the
(D) Hire new staff film
88. What is going to happen after the film?

86. What is “Beyond the Blue” about?
(A) They will give away free DVDs.
(A) Online bullying (B) They will watch it again.
(B) The ocean (c) The director will have a short Q&A.
(C) Whales and sharks (D) An actor will sign autographs.
(D) Mountains

--------—------->
89. According to the speaker, what has success.
happened to the company in the last year? (B) Their sales are down.
ịf (C) The product is low quality.
(A) Their products have gained global (D) Their CEO is upset.
90. What most likely are the CNU reporters Sorry! No coloring or perms for this Saturday’s benefit!
doing on Wednesday?
(A) Interviewing some office workers
(B) Interviewing the President 92. What is indicated in the article?
(c) Making a music video (A) Sam’s Salon is just starting to interact
(D) Promoting their new web series with the homeless.
(B) Sam’s Salon has been involved with
91. Why does the man say, “You realize what improving the lives of homeless people.
this means”? (C)Sam’s Salon employs a high quality
(A) To discuss future renovations manicurist.
(B) To make a point clear (D)Sam’s Salon is trying to make extra
(c) To highlight that the company will grow money for coloring and perms.
(NEW)
(D) To give staff some bonuses
93. Look at the graphic. What is true about the
benefit?
SAM’S SALON PRICING FOR THE (A) People should get their hair colored
another time.
HOMELESS BENEFIT IIHHIIHnZ
(B) Women’s trim is expensive.
(C) Most men will choose a trim.
Men’s trim $10 (D) Homeless people need to shave.
Men’s full cut and shave $25 94. How much does Sam’s Salon charge the
homeless for a shampoo, shave, and a
Women’s trim $20
haircut?
Women’s styling $45
(A) $25
(B) $45
(C) $10
(D) Nothing, it’s free.
Option 1 Option 2 Option 3 Option 4

A LETTER TO
Price $1,000 $1,200 $1,300 $2,000 MILLIE’S DINER
Backup
yes no no no
System My name is Jerome and I am a long haul
trucker. I saw the sign from the highway,
Data
1 week 10 weeks 30 weeks 52 weeks "Millie's Diner, home of classic pies," and
Archive thought, you know what, I am going to treat A
ct
myself. I was exhausted, but as soon as I u
95. Where does the talk most likely take al
walked into the diner and smelled the pies, saw le
place? all the decorations, and was greeted by the st
u/
hostess, I just felt so good. You really made my
(A) The cafeteria
weekend special, and I wanted to thank you
(B) The conference room
with all sincerity. Happy Holidays,
(C) The new break room
(D) The new foyer
96. Look at the graphic. Which option does the

speaker recommend?
97. Why is Option 4 more expensive than the
(A) Option 1
others?
(B) Option 2
(C) Option 3 (A) It has state of the art surveillance.
(D) Option 4 (B) It has video cameras.
(c) It includes a one-year data archive. (A) Customer service
(D) It offers a backup system. (B) Pies
98. Who is speaking to the staff? (C) Decorations
(A) Millie (D) Steaks
(B) The manager
(c) The chef 100. What effect did Jerome’s letter have?
(D) Jerome Simmons (A) The staff will get a day off.
(NEW) (B) Everyone will get to take home pie.
99. Look at the letter. What do you think (c) Everyone will get holiday gift cards.
Millie’s Diner prides itself on? (D) The staff will receive an extra holiday
bonus.

08
LISTENING TEST
PART 1
time.
1.

►
3.
114 New Economy TOEICLC 1000

5.
Actual Test 08 115


PART 3
answer three questions about what the speakers say in each conversation. Select the best response
to each question and mark the letter (A), (B), (c), or (D) on your answer sheet. The conversations will
32. Who is the man?

(A) A hotel guest 35. What are the speakers discussing?
(B) A janitor (A) Preparations for a meeting
(C) A night manager (B) A keynote speech
(D) A receptionist (c) A seminar agenda
(D) Meeting locations
33. Why is Mr. Carter unavailable?
(A) He is meeting a client. 36. What does the man say he is relieved about?
(B) He is on vacation. (A) A product is selling well.
(c) He has not arrived at work yet. (B) A trip was not delayed.
(D) He is giving a presentation. (c) A new employee was hired. A
ct
(D) A meeting room is available. u
34. What will the man do next?
(A) Watch training videos 37. What does the woman offer to do?
(B) Conduct an interview (A) Act as an interpreter during a meeting
(C) Contact Mr. Carter (B) Inform the man ahead of time
(D) Fill out paperwork (c) Call Mr. Takahashi’s secretary
(D) Listen to a weather report

--------—------->
38. What does the woman ask the man about? 44. Where does the man work?
(A) The status of a project (A) At an immigration office
(B) The location of a store (B) At a public school
(C) The list of clients (c) At a post office
(D) The cause of a problem (D) At a travel agency
Why was the man unable to complete his 45. Why is the woman in a hurry?
work? (A) She is late to work.
(A) He didn’t have enough time. (B) She forgot an important event.
(B) His car wouldn’t start. (C) She must meet a deadline.
(c) He was busy with other projects. (D) She has another appointment.
(D) His computer malfunctioned.
46. What does the man recommend?
What is the woman planning to do? (A) Making a phone call
(A) Terminate a contract (B) Visiting a different business
(B) Ask for a deadline extension (c) Sending an e-mail
(C) Meet with a company executive (D) Canceling a subscription
(D) Hire a new designer
47. What type of business does the man work

41. What problem does the man report? for?
(A) Internet access has been (A) An auto repair shop
disconnected. (B) An insurance company
(B) A delivery has not arrived yet. (C) An automobile dealership
(c) A power outage occurred. (D) A construction contractor
(D) Some equipment has malfunctioned.
42. Where most likely does the woman work? (B) Popularity
(A) At an electronics store (C) Design
(B) At a power company (D) Safety
(C) At a toy factory
(D) At a communications provider 49. What does the man suggest doing?
(A) Replacing a broken part
43. What does the woman suggest the man do? (B) Evaluating a different model
(A) Take shelter elsewhere (c) Visiting a new branch
(B) Report the incident to the police (D) Paying a deposit
(c) Restart his computer 50. What are the speakers mainly discussing?
(D) Arrive ahead of schedule (A) High sales figures
48. What does the woman say is her top priority (B) A staff conflict
when she makes a purchase? (c) Low sales figures
(A) Affordability (D) New training manual
(NM)
(B) To cancel his order
51. What does the woman mean when she (C) To change his address
says (D) To update his details
“I’m actually on my way to a meeting”? (NEW)
(A) She doesn’t have a lot of time to talk. 57. What does he imply when he says “That
(B) She can stay and chat for a long time. won’t work for me”?
(c) She is asking the man out to lunch. (A) It contains important documents.
(D) She will send him an e-mail later on. (B) He will pay with a money order.
(C) He doesn’t want them to leave it with
52. What possible solution does the man someone at the office.
suggest? (D) He wants it left at the office.
(A) To employ more staff members
(B) That the woman should be fired 58. What does the woman say she wants?
(C) They should have lunch together. (A) The office address
(D) The woman might have to fire (B) His cell phone number
someone. (C) The order number
56. Why is the man calling Tristar Logistics? Sf (D) His building number
(A) To reschedule a delivery
53. What is the problem? (B) He doesn’t want to deliver the speech.
(A) The person who was supposed to give (c) He will talk to the board of directors.
the speech is sick. (D) He needs some more information.
(B) The person who was giving the speech 59. What are the speakers mainly discussing?
said they don’t want to. (A) The delivery of some furniture
(C) There is no keynote speech anymore. (B) The signing of a rental contract
(D) The keynote speech is cancelled. (C) The drafting of a document
(D) The delivery of computer equipment
54. What does the woman ask the man?
(A) She asks him to find someone to do the 60. What problem do the speakers have?
speech. (A) They don’t need the equipment.
(B) She says she will deliver the speech. (B) They will miss some important
(C)She asks him to deliver the keynote deadlines.
speech. (C) They need to train their new staff.
(D) She says the board is not happy. (D) They haven’t found the documents.
(H)
55. What does the man imply when he says 61. What does the woman suggest they do?
“Thanks, but I’ll have to pass on it”? (A) Accept the late order
(A) He will deliver the speech. (B) Cancel the order
(c) Call another supplier (D) Rent some equipment

--------—------->
Harron Dry Cleaning
Office Directory Fabric Price
1st Floor: Harlington Accounting 2nd Floor: Cotton $12

Jersey Construction 3rd Floor: Swanson Denim $15
and Sons 4th Floor: Grounds LTD. Cypress $20

62. Who most likely are the speakers? Wool $25
(A) Store clerks tomorrow?

(B) Artists (A) Go out for a dinner
(c) Painters (B) Visit her family
(D) Electricians (C) Host an award show
(S)
(D) Attend an award ceremony
63. Look at the graphic. Where is the man (fi)
currently working? 66. Look at the graphic. What is the gown made
(A) Swanson and Sons of?
(B) Harlington Accounting (A) Cotton
(c) Jersey Construction (B) Wool
(D) Grounds LTD. (c) Denim
(D) Cypress
64. What does the woman recommend to the
65. What does the woman say she will do 67. What does the woman say she will do?
man? (D) Cancel the order
(A) To bring more paint
(B) To bring one ladder
(c) To bring at least three ladders
(D) To paint the roof first
(A) Pick it up at 9:00 P.M.
(B) Send her husband to pick it up
(C) Send her intern to pick it up
No Parking
After 8:00 P.M.
' —I
68. According to the man, what is causing people
to arrive late to work?
(A) An electrical storm
(B) A parking lot is closed
(C) A protest
(D) Some new traffic rules
(NEW)
69. Look at the graphic. Where is the sign most

likely located?
(A) Swinton Road
(B) The Cranson Lot
(C) Menzies street
(D) Prunkel street
70. What does the man suggest they do?

(A) Go home
(B) Buy some parking tickets
(C) Have an early dinner
(D) Walk to work

►
PA
RT
D
4 irections: You will hear some talks given by a single speaker. You will be asked to
answer three questions about what the speaker says in each talk. Select the best
response
71. Where doesto each question and mark
the announcement mostthelikely
letter (A),
74. (B),
What(c),type
or (D)
of on your answer
business sheet.
does the speaker work
The talks will not be printed in your test book and will be spoken only one time.
take place? for?
(A) On a train (A) An electronics store
(B) On a bus (B) A furniture outlet
(c) On a plane (c) A clothing store
(D) On a ship (D) A theater company
72. What is the speaker waiting for? 75. What improvement is mentioned?
(A) An itinerary (A) Product selection will be increased.
(B) Authorization to depart (B) More staff will be able to help.
(C) Some passengers to board (C) Free parking will be offered.
(D) A parking permit (D) Store hours will be extended.
73. What does the speaker suggest listeners do? 76. When can customers receive a discount?
(A) Have their tickets reissued (A) On Tuesday
(B) Transfer to another line (B) On Wednesday
(c) Stay near a departure gate (c) On Thursday
(D) Modify their plans (D) On Friday
77. What is being advertised? (C) A product demonstration

(A) A security system (D) A museum tour
(B) A rented house
(C) A gardening tool 81. What Is required of volunteers?
(D) An insulating product (A) Relevant experience
(B) A degree in engineering
78. What is mentioned about the product? (C) Availability to work on weekends
(A) It is domestically produced. (D) Fluency in two languages
(B) It reduces the cost of living.
(C) It won several awards. 82. What are potential volunteers cautioned
(D) It received positive reviews. about?
(A) Missing a deadline
79. What must listeners do to receive a discount? (B) Leaking confidential information
(A) Buy a certain amount of products (C) Damaging a device
(B) Apply for a membership card (D) Interrupting a presenter
(C) Talk about the advertisement 83. What is the company recruiting?
(D) Make a payment in cash » (A) Programmers
(B) Chefs
(c)Interns
80. What event is ending? (D) Factory workers
(fi)
(A) A grand opening 84. What does the man imply when he says,
(B) A consumer electronics expo
“Have you seen the interview questions we (A) To announce winning firm of the year
use?” (B) To announce a rise in sales
(A) He is postponing an appointment. (C) To announce a new team member
(B) He needs a record of the report. (D) To complete a project
(NEW)
(C) He wants her to help him with the
87. What does the woman imply when she says
questions.
“So let’s keep moving up!”?
(D) He will recruit some accountants.
(A) They need to continue working hard.
85. Why does the man want to meet with the (B) They are moving buildings.
woman? (C) She is renovating the office.
(D) They are going on a business trip.
(A) To get some assistance from her
(B) To ask her for some records
88. What does the woman ask the staff to do?
(C) To get a new letterhead
(D) To plan an orientation (A) Study the new handbook
(B) Prepare a report
(C) Study the material on corporate law
86. What is the purpose of the announcement? (D) Write a memo

--------—.------►
89. Why is the woman calling? SPRINGDALE MUSIC CLUB'S
(A) To say thank you SATURDAY CONCERT LINE UP
(B) To ask a favor Barbeque Cook Out, bring your
(C) To discuss travel plans 5:00 P.M.-8:00 P.M.
own meat!
(D) To request a form 92.
Djubai Djinn, all the way from
8:00 P.M.-9:00 P.M.
90. What does the woman imply when she East Timor
says, ’’You have to show me the design
Swinging Devils, touring from
sometime!”? 9:00 P.M.-10:00 P.M.
Memphis
(A) She wants to learn how to make it.
(B) She wasn’t sure about the details. Rock or Die!
10:00 P.M.-11:00 P.M.
(C) She needs a dentist recommendation. LUCdl ilclUcb
(D) She is writing a design manual.

Ferocious Four, all the way from
11:00 P.M.-12:00 P.M.
91. What will the women do next week? New York City
(A) Plan for the Grayson wedding

(B) Plan for the Christmas party
(C) Design a new invitation
(D) Meet for coffee What is indicated about Springdale Music Club?
(A) They love all music equally.
(B) They take pride in location.
(C) They specialize in country music.
(D)They have never carried world music
before.
(fi)
Look at the graphic. What can you infer about
93.
the bands?
(A) They will be great.
(B) They are jazz musicians.
(C)The acts following Djubai Djinn play rock
and roll.
(D) It will be loud.
94.
Why does Springdale Music Club ask you to
bring your money?
(A) The concert will be expensive.
(B) There is a bar.
(c) To help support Djubai Djinn's US tour
(D) To pay for your meats

Order form
Lake Kitano National Park Map
Item Quantity
Information
Center Desk 1
Chair 8
; Kilmore ; Cliff
File 3
West East 98. Look at the graphic. Which department filled

gate gate out the order form?
(A) Finance
(B) IT
South
gate (C) Public Relations
(D) Human Resources
[ Paradise i i
Garden ! 99. What does the speaker anticipate may
happen?
(A) Some departments may go over budget.
95. Who most likely are the listeners? (B) The warehouse may not have enough
(A) Residents supplies.
(B) Tourists (C) The orders may not arrive on time.
(C) Park employees (D) The departments may forget some items.
(D) Forest rangers
(jS) 100. What does the speaker request of Lima?
96. Look at the map. What place are the (A) To fax over the orders
listeners unable to go to? (B) To file the papers
(A) Lake Kitano (C) To arrange a meeting
(B) East gate (D) To contact him
(C) Kilmore Cliff
(D) Paradise Garden
97. What does the woman mention about Kilmore Cliff?

(A) It is dangerous.
(B) The views are spectacular.
(C) People who fear heights may not enjoy it.
(D) It is 50 meters from the final destination.
Actual Test 06 119

LISTENING TEST
entire Listening test will last approximately 45 minutes. There are four parts, and directions are given for
each part. You must mark your answers on the separate answer sheet. Do not write your answers in your
test book.
PART 1
Directions: For each question in this part, you will hear four statements about a picture in your test book.
When you hear the statements, you must select the one statement that best describes what you see in the
picture. Then find the number of the question on your answer sheet and mark your answer. The
statements will not be printed in your test book and will be spoken only one time.

® • CO) co
Statement (B), “They’re looking at the document,” is the best description of the picture, so
you should select answer (B) and mark it on your answer sheet.

1.

►
Actual Test 09 121
3.

5.

—- >
Actual Test 09 123
Directions: You will hear a question or statement and three responses spoken in
English. They will not be printed in your test book and will be spoken only one time.
Select the best response to the question or statement and mark the letter (A), (B), or (C)
on your answer sheet.
PA
15. Mark
RT your answer on your answer sheet. 28. Mark your answer on your answer sheet.
2
32. What is the woman requesting? restaurant.

(A) Time off from work (D) She has not registered for classes.
(B) A recommendation letter
(C) A schedule change 34. What does the man ask the woman to do?
(D) A pay raise (A) Work overtime this week
(B) Inform him about her availability
33. Why is the woman unsure about the man’s (c) Recommend her acquaintance
question? (D) Create a new menu design
(A) She wants to quit her job. 35. Why is the man calling?
(B) She is waiting for her exam results.
(A) To order a product
(C) She got a job offer from another
(B) To postpone an appointment
(C) To book a wedding hall
(D) To hire a photographer
36. What does the man inquire about?

(A) A price quote
(B) A product sample
(C) A list of employees
(D) An event schedule
37. Why does the woman say the service might

be quite expensive?
(A) Her services are in high demand.
(B) She will need additional staff.
(c) She uses high-end equipment.
(D) She has to meet a tight deadline.
38. Who is Nathan Gates? 44. What are the speakers discussing?
(A) A sales clerk * (A) A public lecture
(B) A customer (B) An upcoming exam
(C) A private detective (C) A graduation requirement
(D) A product inspector (D) A recent publishing trend
39. What does the man ask the woman to do? 45. Who is Charlie Klein?
(A) Run a training session (A) A scientist
(B) Enforce safety measures (B) An inventor
(C) Introduce a new employee (C) A professor
(D) Inspect a construction site (D) A writer
40. What will the woman give Mr. Gates? 46. Why is the woman planning to visit the
(A) A training manual man tomorrow?
(B) Safety gear (A) To return an item
(c) A work schedule (B) To borrow a book
(D) An identification card (c) To meet Mr. Klein
(D) To sign up for a course
41. What problem are the speakers discussing? 49. What does the man offer to do?
(A) Unsatisfied customers (A) Provide contact information
(B) An unexpected drop in sales (B) Drive the woman to the hospital
(c) Damaged inventory (C) Set up an appointment
(D) A delayed shipment (D) Offer a free consultation
42. What caused the problem?

(A) An electrical fire
(B) A burst water pipe
(C) A sudden flood
(D) A gas leak
43. What will happen on Friday?

(A) Construction will be completed.
(B) Stock prices will increase.
(c) A shipment will arrive.
(D) A supplier will be changed.
47. Who is Dr. Moran?
(A) A university professor
(B) A patient
(c) A pharmacist
(D) A medical practitioner
48. What problem does the woman mention?

(A) An incorrect diagnosis
(B) A family problem
(C) Persistent pain
(D) An outstanding balance
50. What is the man concerned about? (fi)
57. What does the woman imply when she says
(A) The messaging system
(B) Cell phone reception “Wow, sounds like you’ve really made it!”?
(C) Phone transfer software (A) He failed at succeeding.
(D) A new computer system (B) He has been successful with his
presentation.
51. What does the woman suggest?
(C) His presentation was not popular.
(A) Deleting all his hardware (D) His book sold well.
(B) Get a new computer
(C) Download a movie
58. What does the man plan on doing next year?
(D) Upgrade his software
(A) Retire from writing
52. What does the woman say she will do? (B) Move to another country
(A) Send him a link for a free upgrade (c) Have a child with his wife
(B) Upgrade his phone model (D) Release another book
(c) Revise the schedule
(D) Check with the management
59. Why most likely is the man calling?
(A) To discuss an issue with the apartment
53. What is the man worried about? (B) To offer a lower rental price
(A) Buying new software (c) To negotiate a contract
(B) The production rate of the machine (D) To make an appointment
(C) Finding a repair shop
(D) An increase in production 60. What does the man say about the Swiss
(NOT)
Tower Building?
54. What does the man imply when he says “It (A) It is too far away from her office.
doesn’t make sense to keep going like this”?
(B) It is being renovated at the moment.
(A) He wants to take action immediately. (C) It is being closed down.
(B) He wants to continue business as usual. (D) It is located close to a dry cleaner.
(c) He wants to repair the software. A
ct
(D) He doesn’t agree with the woman. 61. What does the man offer the woman? ua
l
(A) To give her a lower rental price Te
55. What does the woman say she will do? (B) Extend the lease
st
09
(A) Call the software engineer (c) Pay for her hotel costs
(B) Contact the IT department (D) Arrange to move her furniture
(C) Call the machine repair shop
(D) Buy new software
56. What did the man do last weekend?
jr (A) Went to a conference
(B) Finished his sales reports
(C) Gave a presentation
(D) Visited his family

— ►
Actual Test 09 127
Contains milk and soy products
65. Why is the man looking for a certain product?

(A) He stopped working out.
(B) His trainer told him to.
(c) Because he is a trainer.
(D) He had a favorite brand.
66. Look at the graphic. Which ingredient is the
man worried about?
(A) Carbohydrate
62. What is the woman doing? (B) Fat
(C) Milk
(A) Giving away free suits
(B) Helping a customer (D) Protein
(C) Updating software
(D) Celebrating with friends 67. What does the woman suggest?
63. Look at the graphic. Why is the gift certificate
(A) Purchasing a milk-based product
(B) Getting a full refund
rejected? (c) Using soy beans
(A) It is expired. (D) Buying a soy-based powder
(B) Because he is in the wrong store.
(c) Because he didn’t purchase enough.
(D) The certificate is damaged.

(A) Give him another certificate
(B) Help him try on a suit
(G) Show him some pants
(D) Give him a refund
Nutrition Information
Serving Size: 1 Rounded Scoop (29.4g)
Calories 120
Fat 10 grams
Carbohydrate 3 grams
Protein 24 grams
Calcium 10%

Park Tower
Office Directory
68. Who most likely are the speakers?

(A) Window cleaners
(B) Computer repair technicians
(C) Telephone operators
(D) Athletes
69. Look at the graphic. Where is the woman going next?

(A) Raptas
(B) Farnod Computing
(C) Chaims & Son
(D) Hecadi Constructing
70. What are the speakers probably going to do next?

(A) Go home
(B) Eat lunch
(C) Clean the carpets
(D) Leave the building
GO ON TO THE NEXT
PAGE
PART 4
questions about what the speaker says in each talk. Select the best response to each question
and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your
test book and will be spoken only one time.
71. Who most likely is the speaker? 74. What is the news report mainly about?
(A) A potential buyer (A) A weather forecast
(B) A bank teller (B) A road construction project
(C) A real estate agent (c) A traffic accident
(D) An architect (D) A cooking contest
72. Why would the speaker like to arrange a 75. What event has been delayed?
meeting? (A) A sports game
(A) To discuss a sale (B) A live concert
(B) To renew a contract (c) An opening ceremony
(c) To draw up a budget (D) An orientation
(D) To introduce his co-worker
76. What will the winner of the eating contest
73. What does the speaker suggest doing? receive?
(A) Updating a website (A) A concert ticket
(B) Accepting an offer (B) A gift certificate
(c) Making the house neat (C) A cash prize
(D) Lowering a price (D) A plane ticket
77. Where is the announcement being made? (D) They will be awarded to some
(A) At a campground spectators.
(B) At a movie theater
(C) At a concert hall
(D) At a sports stadium 80. What is the speaker discussing?
(A) A new curriculum
78. What is being announced? (B) A weather warning
(A) A new restriction (C) A quarterly report
(B) Operating hours (D) A travel advisory
(C) Price changes
(D) A discount policy 81. What has been canceled?
(A) Television programs
79. What is said about some proceeds? (B) Graduation ceremonies
(A) They will be used for a worthy cause. (C) Educational programs
(B) They will be put toward updating (D) Fundraising events
facilities.
(C) They will be saved for a special event. 82. What are local residents advised to do?
(A) Update their anti-virus software (D) Flower shop
(B) Wear protective gear
(C) Go into a safe place
(D) Take an alternative route 86. What problem does the speaker mention?
83. What is the purpose of the speech?
(A) No breakfast service
» (A) To accept a nomination (B) No dinner service
(B) To announce a retirement (C) Extra items on the menu
(c) To announce a merger (D) There are rats in the kitchen.
(D) To request funding (NEW)
(NEW)
84. Why does the speaker say: “I couldn’t have “you might want to come in the evening”?
done this without my talented team”?
(A) He will offer free breakfast.
(A) She dislikes her team. (B) The dinner menu is better.
(B) She is asking for some extra awards. (C) Don’t come during the day.
(C) She wants to thank her colleagues. (D) They are installing air conditioners.
(D) She wants to offer her services.
88. What does the speaker say he will do?
85. Where most likely does the speaker work?
(A) Serve breakfast at night
(A) Cell phone shop
(B) Charge more
(B) Computer shop
(c) Offer free breakfast
(C) Shoe store
(D) Offer a discount

--------—------->
89. Where does the speaker work? possible.
(A) A fashion company <r (c) She would like extra time off.
(B) A restaurant (D) She will call Head Office now.
Distribution of funding in thousands of dollars for the
(c) A factory assistance of the blind
(D) A clinic
90. What problem does the speaker describe?

(A) The delivery driver is lost.
(B) The delivery is late.
(c) The order is perfect.
(D) The order has extra items.
(NOT)
91. What does the woman mean when she says “I

need to let Head Office know what to do by
(NEW)
1:00 P.M. and it’s already midday”?
92. Look at the graphic. What is the largest
(A) She would like a response after midday. expense?
(B) She would like a response as soon as
(A) Dog training
(B) Technology (D) Driving assistance
(C) Meal preparation
93. What is the listener asked to do?
(A) Give more money than last year
(B) Learn about the ways the National
Center for the Blind uses their
donations
(c) Become a volunteer
(D) Become a member of the National
Center for the Blind
94. Where does the speaker most likely work?

(A) A hospital
(B) The National Center for the Blind
(c) A church
(D) The local government
FFFS Seminar Schedule and Price Guide Common Area Cleanliness Checklist
Orlando “3 Weeks to Riches!” 3 weeks $1,500 Area Monday Tuesday Wednesday Thursday Friday
“The Big Apple is Yours” Kitchen Scott w. Scott w. Scott w. BillT. BillT.
New York 5 days $750
Foyer BillT. BillT. Hillary p. Hillary p. Hillary p.
Boston “Revolutionary Wealth” 13 days $1,200
Rec. A Lawrence p. Lawrence p. Lawrence p. Hillary p. Scott w.
Seattle "Prepare for Your Rainy 20 days $3,000 Lounge c Hillary p. Hillary p. BillT. Scott w. Lawrence p.
Day”
(NEW)
95. Look at the graphic. What is the longest

98. Who is speaking to the staff?
course?
(A) Human Resources
(A) Orlando (B) The regional manager
(B) Boston (C) The CEO
(c) New York (D) The sales manager
(D) Seattle (NEW)
99. Look at the graphic. Which employee was

96. Why is the listener most likely at the given responsibility for two common areas
seminar? on the same day?
(A) They are rich. (A) Lawrence p.
(B) They want to get rich. (B) Hillary p.
(C) They are bored. (C) Scott w.
(D) They were invited by a friend. (D) Bill T.
97. What is the speaker trying to do? 100. What is indicated in the meeting?
(A) Sell real estate (A) The staff will get reprimanded.
(B) Sell seminar packages (B) The staff will need to work weekends.
(C) Sell vacations (c) Everyone will get holiday bonus.
(D) Sell small businesses (D) There have been a lot of complaints.
1
Actual Test *
PART 1 / PART 2 / PART 3 / PART 4 w - -.....UllHIW
LISTENING TEST
0
The entire Listening test will last approximately 45 minutes. There are four parts, and directions are
given for each part. You must mark your answers on the separate answer sheet. Do not write your
answers in your test book.
PART 1
book. When you hear the statements, you must select the one statement that best describes what
you see in the picture. Then find the number of the question on your answer sheet and mark your
answer. The statements will not be printed in your test book and will be spoken only one time.
Statement (ES), “They’re looking at the document,” is the best description of the picture, so you

1.
Actual Test 06 135

A
ct
ua
l
Te
st
10

each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not
32. How do the speakers know each other? (D) Read an employee handbook
(A) They met through a friend. 35. Why is the man calling?
(B) They take a class together. (A) He forgot a document password.
(c) They live in the same apartment (B) He needs an important document.
complex. (C) He wants to apply for a job.
(D) They work at the same company. (D) His computer is not working.
33. What does the woman suggest that the man 36. When will the woman leave work?
do? (A) 4:00 P.M.
(A) Introduce himself to his co-workers (B) 5:00 P.M.
(B) Wear a work uniform (C) 6:00 PM.
(C) Learn how to make a list of goods (D) 7:00 P.M.
(D) Have a house-warming party
37. What does the woman suggest the man do?
34. What does the man need to do first? (A) Extend a warranty
(A) Change his clothes (B) Come to work early tomorrow
(B) Attach a name tag (c) Participate in a survey
(c) Contact a warehouse supervisor (D) Check his e-mail

►
38. Where does the woman work? (A) At a restaurant y
(B) At a university (A) At a theater
(C) At a movie theater (B) At a furniture store
(D) At a hotel (C) At a pet store
(D) At a restaurant
39. Why are the tables and chairs currently
unavailable? 45. What problem does the man mention?
(A) A shipment has not arrived. (A) A piece of equipment is out of order.
(B) The woman didn’t permit their use. (B) Some fish was not cooked properly.
(C) Other people are using them. (C) A personal item has been lost.
(D) The storage room is locked. (D) An extra charge was added.
40. What does the man clarify? 46. What does the woman say she will do?
(A) The expected number of guests (A) Deliver an item
(B) The location of stored supplies (B) Fix a computer error
(c) The starting time of an event (c) Replace a purchase
(D) The necessary documents (D) Offer a discount
44. Where is the conversation taking place?
41. What are the speakers mainly discussing? 49. According to the woman, what will be different
(A) A new recipe about her upcoming performance?
(B) A grand opening (A) It will begin at midnight.
(c) A magazine article (B) It is free to the public.
(D) A detailed itinerary (C) It will be broadcast live.
(D) It will include more performers.
42. What change does the woman mention about
the restaurant?
(A) A menu was expanded.
(B) An address was changed.
(c) A document was revised.
(D) An opening date was delayed.
43. What does the man suggest doing?

(A) Redecorating the space
(B) Hiring a Mexican chef
(C) Meeting at a different time
(D) Making a reservation
47. Who most likely is the man?
(A) A recording technician
(B) A tour guide
(c) A musician
(D) A radio host
48. What kind of music does the woman currently

play?
(A) Pop
(B) Rock
(C) Folk
(D) Blues
50. Who is Mr. Hyatt? (A) She wants to work at the Collingwood
(A) Building manager store.
(B) Fund manager (B) She knows their sales are down.
(c) Accountant (c) She wasn’t listening to the man.
(D) Construction worker (D) She wants to know why the sales are
down.
51. What problem does Mrs. Jasmin mention?
58. What does the man suggest they do?
(A) The main branch is closed.
(B) Construction is continuing. (A) Visit Head Office
(C) She didn’t receive some funds. (B) Visit the Woodsdale store
(D) The timing was incorrect. (c) Visit the Collingwood store
(D) Visit their manager
52. What does Mr. Hyatt ask Mrs. Jasmin to do?
(A) Don’t message him back
(B) Send him a message back
(C) Review the receipt (A) At an office
(D) Cancel the transfer (B) At a lawyer’s office
(C) At a hardware store
(D) At a local mall
53. What does the woman say about the
restaurant space? 60. What does the man mention about the
(A) She thinks it’s too big. delivery?
(B) It has a good location. (A) He isn’t getting any equipment delivered to
(C) The location is not good. the office.
(D) It’s a bit far from her office. (B) He is getting the small equipment delivered
(NEW)
to the office.
54. Why does the woman say “I’ve looked at (C)He is getting a drill delivered to the office.
another location up the street that is about (D)He is getting some documents delivered to
10% cheaper”? the office.
(A) To get a lower rental cost
(B) To buy the property 61. What does the man say he needs?
(C) To prepare a new contract (A) An invoice
(D) To deny the request (B) Some paint
(c) A shovel
55. What does the man say about the price? (D) Some nails
(A) He agrees to reduce it.
(B) He has to ask his co-worker.
(C) He has to ask his manager.
(D) He refuses to reduce it.
56. What are the speakers discussing?
(A) Sales results of last quarter
(B) Sales results of last month
(C) Sales of the new range
(D) Sales for the coming month
(fi)
57. What does the woman imply when she says GO ON TO THE NEXT PAGE
“That’s interesting”? --------—------->
ý'
Entrance Fire Drill Procedures January 21st
Help Level 1 8:00 A.M.-9:00 A.M. Human Resources

desk Department
Accounting
Level 2 9:00 A.M.-10:00 A.M.
Waiting I Department
Customer Service
Level 3 11:00 A.M.-12:00 P.M.
Department
Legal
Level 4 12:00 P.M. - 1:00 P.M.
Department
62. What did the man recently do? (D) Put up a sign
(A) He met with a photographer.
(B) He met with a sales associate.
(c) He met with an interior decorator.
(D) He had lunch.
63. Why does the man want to move the sales

desk?
(A) To increase the company’s sales
(B) To make it look nicer
(C) To make more room for the woman to work
(D) To give waiting customers more space (NEW)
64. Look at the graphic. Where will the sales desk
be moved to?
(A) Where the help desk is now.
(B) So it is to the right of the entrance.
(c) Where the waiting area is.
(D) They will move the help desk instead.
65. What did the man say about next week?
(A) There will be an inspection.
(B) Some new computers will arrive.
(C) They will have fire drills.
(D) Someone called in sick.
(N™)
66. Look at the graphic. What department do the

speakers work in?
(A) Human Resources
(B) Accounting
(C) Customer Service
(D) Legal
67. What does the woman suggest they do?

(A) Don’t say anything
(B) Print out some extra copies
(c) Speak to their supervisor
1980 Mazda Mikado Plastic Model
68. Where does the man most likely work?

(A) Chemist
(B) Hardware store
(C) Model shop
(D) Medical clinic
69. Look at the graphic. What part is the

woman missing?
(A) Decals
(B) Model kit
(C) Snap fit tool
(D) Rubber tires
70. What does the man offer to do?

(A) Deliver it to her
(B) Give her a refund
(c) Cancel the order
(D) Express-post it to her

P
A
Directions:
RT You will hear some talks given by a single speaker. You will be asked to
4
answer three questions about what the speaker says in each talk. Select the best
response
71. What to listener
did the each question
offer to and
do? mark the letter (A),
74. (B), (C), most
Where or (D)likely
on your answer
is this sheet.
announcement
The talks will not be printed in your test book and willbeing
be spoken
made? only one time.
(A) Attend a meeting
(B) Go to New York (A) In a factory
(C) Take care of the speaker’s child (B) On an airplane
(D) Lend a personal item (c) At a bus terminal
(D) At an airport
72. What will happen in April?
(A) An annual conference 75. What can listeners receive at the counter?
(B) A business merger (A) A name tag
(c) A budget review (B) A receipt
(D) A town meeting (c) A meal ticket
(D) Some refreshments
73. What will the listener most likely inform the
speaker about? 76. What are listeners asked to do?
(A) The time of arrival (A) Form a line
(B) The payment (B) Stay nearby
(c) An event location (C) Sign a document
(D) A weekend schedule (D) Present a ticket
77. Where most likely is the speaker? 83. Who most likely are the listeners?
(A) In a museum «■' (A) Lawyers
(B) In a library (B) Accountants
(C) In a lecture hall (c) Bankers
(D) In a gift shop (D) Chefs
(HEW)
78. According to the speaker, what is Dr. 84. What does the woman mean when she
Simmons famous for? says, “I know that you are all very busy”?
(A) She wants to organize a meeting.
(A) Writing best-selling books
(B) She needs more printers.
(B) Making important discoveries
(C) She is recognizing their concerns.
(C) Finding ancient buildings
(D) She isn’t sure what to do.
(D) Conducting groundbreaking
experiments
85. What task does the speaker assign to the
listeners?
79. What does the speaker request that
listeners do? (A) Spend a week with the interns
(B) Don’t speak to the interns
(A) Purchase a day pass
(C) Write a training manual
(B) Turn off a camera
(D) Report on sales figures
(C) Refrain from using a flash
(D) Stay with the group
80. What is the speaker mainly discussing? (A) A company picnic

(B) A job opportunity
(C) A new benefit
(D) Overseas expansion
81. According to the speaker, what can listeners

do online?
(A) Find out a new payment
(B) Register for a workshop
(C) Remit a monthly payment
(D) Review a proposal
82. Why should some listeners contact Suzie

Summers?
(A) To request a schedule change
(B) To obtain personal information
(C) To cancel a subscription
(D) To congratulate a co-worker
86. What product does the speaker’s company

sell?
(A) Electronics
(B) Food
(C) Clothing
(D) Apparel
87. What problem does the speaker describe?

(A) She thinks there is not a problem.
(B) Some products are not selling well.
(C) They have a new competitor.
(D) They will have to cut staff.
(HEW)
88. What does the woman mean when she says,

“sit in on the meeting”?
(A) She will send employees an email.
(B) She wants employees to prepare a report.
(C) She wants employees to come to the
meeting.
(D) She will have a conference call.
89. What product does the speaker’s company sell? (A) He is confused about the situation.
(B)SPRINGFIELD DANCETROUPE
He is pleased CLASS SCHEDULE
with the results.
(A) Heating products
(B) Air conditioners (c) He isn’t happy.
Class Mon Tue Wed Thu Fri Sat Sun
(c) Vacuum cleaners (D) He wants to try to upgrade their computers.
Tiffany Tiffany Owen Owen
(D) Magazines Hip Hop X X X 11-2 11-2Dance
11-2 Springfield
92. What is indicated about 11-2
Beth Beth
Troupe? Beth Beth Beth
Swing X X
According to the speaker, what happened last 11-2 11-2 11-2 11-2 11-2
(A)
Gwen They areGwen
changing the music they like.
Gwen
90. month? Jazz (B) X
5-8 They are 5-8movingX to a new
X location.
5-8 X
(A) They signed a special contract. (C)They want to find a new swing class
(B) They bought out another company. Ballet Sally Sally X X X X X
1-4instructor.
1-4
(c) They traded stocks. (D) They are adding a new course.
(D) Their sales went down. (£)
93. Look at the graphic. What can you infer about
What does the man mean when he says the dance classes?
“How about that?”
INVOICE
Volume
Item Quantity
discount
Foot Stools 36 3%
Mens trousers $35*
Chairs
(A)They will be difficult. 12 0%
Mens jackets $150*
(B) They are for beginners.
Small End Tables 117 5%
Womens ensembles $130* (C) Dance classes last for three hours.
(D) They
Large End are coed.
Tables 24 5%
$200*
Womens gowns
^Prices may vary by choice and volume of fabric 94. What does Springfield Dance Troupe invite
(B) Women’s gowns are popular.
chosen or requứed. the public to do?
(C)Most people choose the trousers, because
(A) Come
theyto their
are picnic
a good deal.
(B)(D)
SeeWomen’s
them in theensembleshall
concert aredowntown
overpriced.
(C) Watch them perform a hip hop dance
Presidential Tailoring Pricing Structure routinecan you infer about Presidential
97. What
(D)Tailoring?
Say goodbye to Sally Jones
FIRST MEASUREMENTS ARE
(A) They are a discount clothier.
FREE (B) They work with leather.
95. What is indicated in the advertisement? (c) Their target market is children.
(D) They take a lot of pride in their work.
(A) Presidential Tailoring is just getting started
in their business. 98. Look at the graphic. Which volume discounts
(B) Jeffrey Frye is an experienced American are incorrect?
tailor trained overseas. (A) Foot stools 3%
(C) Presidential Tailors is having a big sale. (B) Chairs 0%
(D) They only have one tailor on staff. (C) Small end tables 5%
(NEW) (D) Large end tables 5%
96. Look at the graphic. What is true about the
pricing? 99. What is the listener asked to do with the
(A) It can change based upon what material invoice?
people want. (A) Change the Large end table orders to two
dozen
(B) Make the invoice match the order
(C)Send the invoice to the factory for
completion
(D) Send the invoice to accounting
100. What does the speaker anticipate will happen

next?
(A) She will receive her order.
(B) She will receive a new invoice.
(C)She will have to place the order a third
time.
(D) She will need to use a different supplier.
(A) There are some tables and chairs
(A) The woman is talking on the outdoors.
phone. (B) There are some people sitting at the tables.
(B) The woman is using her cell phone. (C) There are plastic umbrellas on the tables.
(C) The woman is typing on the laptop. (D) There are many flowers in the garden.
(D) The woman is writing in her notebook.
(A) They are looking at each other.

(A) The woman is cooking some (B) The woman is typing on her computer.
bacon.
(C) The man is using the calculator.
(B) The woman is baking a cake.
(D) The man is writing something onto
(C) The woman is preparing for dinner.
the notepad.
(D) The woman is frying some fish.
(A) The man is holding some seafood. (A) In April.
(B) The woman is baking a crab. (B) Refreshments will be provided.
(C) They are scared of the crab.
(C) At a park next to a lake.
(D) The family is shopping for breakfast.
8 Who’s working at the front desk today?

(A) That’s a difficult request.
(B) It’s Katie Miller.
(C) Make room on your desk.
9 Would you like to work together or separately?

(A) The man is using a screwdriver to screw a nail into the
(A) Actually, I prefer working alone.
building frame. (B) Let’s gather the company’s data.
(B) The man is hammering something into a (C) Before next Friday.
building frame.
(C) The man is making the frame with his hand.
10 Have you introduced yourself to the new employee?
(D) The man is wearing protective glasses. (A) A new reward system will be introduced soon.
PART 2 ~ (B) No, I’ve been too busy today.
7 Where was the company picnic held? (C) Nice to meet you.
11 Where does this bus go to? 21 I couldn’t get a hold of George. Ac
(A) You need a transit card. ậf
(A) Hold the line, please. tu
al
(B) The bus stop is over there. (B) Some empty boxes. Te
st
(C) It is headed downtown. (C) Try calling back later. 01
Sc
rip
12 The elevator has been repaired, right? 22 Shouldn’t our food have been served by now? t
(A) She works on the third floor.
(A) It was delicious.
(B) Yes, it is working again.
(B) Yes, the service is rather slow
(C) That’s not what I saw.
tonight.
(C) I’ll order the tomato pasta.
13 What was the cost of replacing the window? 23
(A) I think it was less than 60 dollars.
Why don’t we take a group picture?
(B) In a department store.
(C) It wasn’t difficult at all. (A) Sure, let’s do it on the steps.
(B) A digital camera.
14 Will you be checking your e-mail tomorrow? 24 (C) Yes, she looks attractive in this picture.
(A) Look at the attachment.
(B) Actually, I’ll be on vacation. This new coffee maker was very expensive.
(C) We accept cash or check. (A) He has extensive management experience.
(B) There’s a paper jam in the copy machine.
15 Have you considered building a fence? 25 (C) That’s why the coffee tastes great.
(A) The house is for sale.
(B) Yes, we’re doing that next.
Are you going out for dinner or staying in?
(C) His remarks caused offense.
(A) I’m going to order delivery.
16 Why did the subway stop running early tonight? (B) Please bring the bill.
26 (C) At a convenient time.
(A) Because it’s a holiday.
(B) Let’s get off at the next station.
(C) No, I won’t be running tomorrow. Would you like to borrow this book when I finish
reading it?
17 How was the museum tour? (A) Ms. Watson will be leading the team.
27
(A) The window faces toward the street. (B) I’m going to book a table for dinner.
(B) Between Williams street and Keller Avenue.
(C) No, I’ll get it from the library.
(C) It was very informative.
Didn’t you receive a paycheck?
18 Why weren’t the flyers ready in time for the event?
(A) No, they are distributed next week.
(A) They’re not frequent flyers.
28 (B) Sure, I’ll send him an e-mail.
(B) The copier malfunctioned.
(C) She wants to get the promotion.
(C) It was the company’s 40th anniversary.
You set up chairs in the conference room, didn’t you?

19 Who’s speaking at tonight’s opening ceremony?
(A) I need a reference book.
(A) Front row seats.
29 (B) Yes, 200 seats in total.
(B) Mr. Gibson will close the door.
(C) No, I couldn’t find the e-mail address.
(C) A famous novelist.
I was very impressed with Alex’s singing.

20 When should I turn on the air conditioner?
(A) When it reaches 25 degrees. (A) I forgot the singer’s name.
(B) I agree with you. (B) Where is the concert?
(C) They’ll be on air in about an hour.
30
(C) Yes, he has a wonderful voice.
Which seat is mine?
(A) It’s a comfortable chair.
31 How about renting a (A) Is that
(B) Please sit anywhere. larger space for the really necessary?
(C) Keep that in mind. party?

(B) I returned the M (40) Why don’t you university. I would be happen to have any
equipment. able to help students photos of Greg that
call everyone who
(C) I’m not a tenant. to become better you could send to
reservations for the already made a
weekend. What should I do writers. me?
reservation and
w Well, I think you are w What? Greg is leaving
about that? offer them a 20% right about that. You the company? I had
dis seem to be qualified no idea.
co for the position. As
I PART 3 M Yeah, he is taking a job
un you may know, we
at a design company. (42>
t don’t pay a lot for
this position. <37>
He said the job
on
However, if you is more suited to his
the
take a job with skills.
ir
w Oh, I’m happy for him. I
ne US, you would
have a few photos
xt receive a lot of
from last year’s
me time off during Christmas party. <43>
al the summer I’ll find the ones
by vacation.
with Greg in
wa M Actually, that’s one of
y them and e-mail
the reasons I chose
of this job. them to you.
co
mp 38-40 conversation 44-46 conversation
en M Joanne, did you hear
w <38> Chris, how
that all employees
sat are the
will be receiving free
ion renovations tablet computers
? going in the
next week? <44> I’m
32-34 conversation make sure that dining room? Do
M Hello, I’m Steven from someone is in the excited about it,
you think we’ll be
Home Appliance Mart.
office to meet you. ready to reopen by but actually I
<32> I’m here to this Saturday? don’t know how
install the UHD 35-37 conversation M No, definitely not. The to use one. Even
television that you w Hello, Mr. Weaver. <35> shipment of floor my mobile phone is
You are one of the tiles still hasn’t
ordered last week. not a smartphone.
arrived. <39)
w Yes, come right this way. final applicants w Don’t worry about it. I
Because the have one at home
We would like to mount that we are
floor space is so and they are very
the television on this considering for the
wall. We plan to use it
large, it’ll take at user-friendly. You
teaching position
for presentations and least a week to won’t have any
at Belmont
training seminars. finish the entire trouble familiarizing
University. How do
M Oh, no. < > It looks
33 project. yourself with it.
you think your previous
w Ah, I see. Well, we M I’m glad to hear that.(45)
like I forgot the tools jobs have prepared you
have a lot of dinner As a logo
that to teach at our
I need to screw the university? 41-43 conversation design
36 M Hi, Linda. I’m
television to the M < > Well, I used to company, we
responsible for
wall mount. I’m sorry. be an editor-in- can definitely
putting together a
I’ll have to come back chief at a literary use the tablet
slide show for Greg’s
tomorrow morning. magazine. Therefore, computers to
(34) going-away party
w Oh, that’s all right.
I think it has prepared this Friday. (41) increase work
However, please me well to teach in the efficiency.
However, I can’t
call me before you English literature w You’re right.(46) If you
come tomorrow to department at your
find many
have any
pictures. Do you
Actual Test 01 Script 151
questions, feel free 50-52 conversation meeting date to
to ask me for help. w (50) Have you 5th of July.
placed the order I went ahead and
47-49 conversation yet? Mr. booked a ticket for
M Excuse me. <47> I’m Johnson just the 4th. Is it OK if
conducting called and said you go straight to
research on the he wants two Washington after
effect that the new more laptops, New Jersey?
downtown mall is and a 50-inch Ml What about the client
having on local monitor. in Washington?

Ml Well, I already placed Were they
residents’
the previous order, comfortable with the
shopping habits.
but the
(51)
schedule?
Do you have a moment
to talk to me? laptops and w Yes. <54> I explained
w Sure, no problem. I can tell monitor will that we need to
you that since the mall have to wait postpone the
was built, I find myself until tomorrow. meeting in
coming downtown a lot The supply
Washington
more.(48) I think what I company closes
because of our
like most is that I at 8:00 P.M.
client in New
never have to w Oh, will they be able to
Jersey. I think this
struggle to find a deliver to US on the
gives us time to
parking spot. same day? Mr.
prepare some
M I see. What about the Johnson was hoping
additional materials
variety of shops? Are to get everything
for your
you satisfied with that? tomorrow.
presentation. I would
w (49)
Well, I usually M I’m not sure. I’ll call like to add some
them first thing in the more details to your
come to the mall to
morning and find PowerPoint slides
shop for clothes. I
out. about our new
think there is a wide
selection of women’s w Meanwhile, how much products. Let’s meet
clothes. was the total for the this afternoon and
order? Ml It came to discuss it.
(55)
$12,500. Do we have Ml That’s not a
enough in our budget for bad idea. I’ll see
more laptops and a you this
monitor? afternoon.
w <52> I’ll call Mr. (S)
Johnson and 56—58 conversation

Ml (56) Rachel, how
ask. It looks like
we’ve gone over our was your
budget. vacation in
(NEW) Australia?
53-55 conversation w It was fantastic. It is a
w Hi, Mr. Jeffries. <53> beautiful country, but
Unfortunately, we did not get to see
our client in everything we
New Jersey wanted to see.
called and said Maybe we will go
they have to back in the future.
reschedule the Have you managed
to find a new

account manager yet? vacation. w Hi, this is Rachel. (65) GPS. Your route
We are starting to get w That sounds reasonable. (61)
I’m calling to passes through
Ac
busy and we need some I will need to hire a see if I can several residential tu
al
more staff. babysitter while upgrade from areas and school
Te
Ml Actually, there is someone I’m doing the coach to zones as well as st
01
we are looking to hire. overtime, so the extra business for my traffic signs, so it Sc
rip
His cv is quite vacation time seems flight to <66> takes much longer to
t
impressive. Here, take a fair. Thailand this get here.
look. M11 I agree. Okay, we will June. w Which route do you
discuss the details later, M OK, can I have your take then?
w <57) What’s this? Is
but I definitely agree membership number M <70> I go to
this Robert Wilder’s
with you. please? w Yes, it’s Cambridge
application? I have known
(NEW)
him for years! (58) We play EM3985771. street, which
62—64 conversation
tennis together on the w Hi, we are renovating our M (67)
I’m sorry. You takes a bit of a
weekends. So you are boardroom and I’d like don’t have detour from our
thinking about hiring him? to purchase some enough points apartments, but
Ml Yeah. The interview went cherry wood tables for for this trip. it’s practically a
really well and he has all our conference room. However, I see highway. I even
the qualifications. I think <62> I am having a that you’re have enough
he can be a great traveling to time to stop for
meeting with some
member of our team. Korea and some coffee
very important
w I agree. I have never Japan next before work.
worked with him, but clients on Friday.
week. That w Wow, I always thought
personally, I think he will So I’d like to have Cambridge would
should give you
be an excellent them delivered enough points take much longer.
employee. I’m just tomorrow. What is to upgrade in M No, it’s really quick. I
surprised to see him the cost for an June. Why don’t can show you next time.
applying here. emergency delivery? you call again
Ml Hold a moment please...
after your trip?
59-61 conversation Next day delivery is an w OK, that’s a great idea.
PART 4
MI1 Tom and Julie, I need extra seventy-five I’ll call again in two 71-73 instructions
the sales reports for this dollars. weeks. M <71> Amy, it is
month ready a bit early. w Really? That is expensive. I (NEW) your
Next month is really thought if my order was 68—70 conversation responsibility to
important for our over three hundred w <69> You beat me check that the
company so we need to dollars, delivery would store is clean
again! You
prepare a bit earlier than be free of charge. and well-
always get to
usual. Ml Well, yes.(63) Are you stocked for
work before I do
w Sure. But we will need to planning to order customers
do some overtime.(59)
even though I
the cherry wood before we open
We are really busy leave before
tables? for the day. (72)
at the moment so you. How do you
w Yes, I would like two Most
do that?
it’s going to be a of them. importantly, I
M Which road do you
lot of extra hours Ml OK then,(64) I will make would like you
take?
after work, and I sure that your to make sure
w (68) I just follow my
have to take care order arrives that the proper
GPS and it
of my children. tomorrow morning price tags are
shows that
M2 Yeah, that’s a lot of extra before midday, and displayed in
Kingsley Road
work.<60> I think after delivery will be free front of their
is the most
next month we of charge. corresponding
direct route to
should get a few (NEW)
products.
work.
days added to our 65-67 conversation Customers get really
M No, don’t follow your
confused and upset middle- aged company that is you some excellent
when the price of a housewives, and located in India. performances! Next
product is displayed up is the Bromley
that is why you Now that we have
incorrectly. Actors Guild, and
have all been become an
they will be doing
<73> In the case selected.(79) After international
Shakespeare’s play
that a customer corporation, <85>
watching the pilot, “The Tempest’.’(86)
ever does get we will take you to we will be
This is a play
displeased, please sending a lot of
a meeting room that is focused
let me know right our most vital
where we will on the themes
away so I can come data through
conduct an in- of magic and
and deal with the
depth interview unsecure email
problem in person. illusion. <87>
that will help us systems.
74-76 announcement Remember, last
gather your According to the IT
w (74> The town of year the
department, this is
Dayton is excited feedback and
unavoidable. Bromley Actors
to announce the responses. Thank
you again for your
Unfortunately, this Guild won first
opening of a new means we have to place at this
cooperation.
community center. be very careful with
event, so you
The center provides what data we send
80-82 radio broadcast should look
daytime activities for through e-mail. This
M <80> This is a
kids and adults of all afternoon, everyone forward to
ages.(75) For the reminder that must attend a seeing them
grand opening, the legendary soccer seminar explaining perform this
local band player Tommy the new procedures wonderful play.
Summer Heat, led Durant will be for what data can be (88)
After the play
by Jim Neilson, signing sent via e-mail. The
rest will be sent finishes, we will
will perform a autographs at
using secure air have question-
show in half an Dave’s Sport Shop
at 1:00 P.M. mail. If you don't and-answer
76
hour. ( > come to the meeting
tomorrow. <81) You time, and you can
Afterwards, then I will have to get to know some of
are encouraged to
attendees are explain the same the members of the
bring your own
encouraged to fill thing over and over Guild on a personal
items, such as
out a survey meant again and (84) my level.
clothes or books,
to judge the needs schedule is too
(NEW)
for Mr. Durant to 89-91

of local citizens. tight to do that.
Thank you.
autograph. Also at announcement
So, everyone should
this time, parents will be
able to sign their come to the 1st floor w I’m sure you are all
77-79 talk aware that the (89)
children up for a meeting room at
w Good morning, everyone. 2:30 P.M.
new line of cell
summer soccer camp
> Welcome to a
(77
that will be run by (fi) phone cases
test screening of Tommy Durant.(82) The 86-88 speech and selfie sticks
our pilot for a new camp is limited to w First of all, I’d like to we released are
selling very
daytime sitcom twenty children, so thank everyone for
attending the annual well. For some
entitled Once Upon anyone who is
Bob Shilling Short reason though, our
a Romance. Your interested should range of portable
Theater festival. I’m
participation in this sign up early. batteries are selling
focus group is essential sure you have all
quite poorly.(90) I
(NEW)
for assessing audience 83—85 introduction enjoyed the

w As I’m sure everyone is performances so far. wonder if the
reception.(78) This
The actors have put cost is too high
aware,< > we have
83
television show is compared to the
in many nights of
meant to appeal to recently merged
rehearsal to bring other products
with another
on the market. We when you have the the next four days.
need to develop a order prepared. Today we will work
strategy to start on basic knife skills
selling more 95-97 talk and food
w OK everybody, thank you preparation. This is
batteries so I’ve
for coming in. (95) I an essential first step
consulted with a
in becoming a skilled
marketing received the
chef. For the rest of
specialist in regard statistics for this
the week, each day
to changing our year’s software will have a different
prices.(91) This market shares. theme relating to the
afternoon we will Although we are still in most important
have a conference the top four companies, aspects of working in
call with them, so we need to work harder.
a kitchen.(") We
please come to my
(96)
Slight Line Inc.
have some
office after lunch has just moved
celebrity chef’s
and sit in on the past US by three
coming in who
discussion. percent one year.
(NEW) are highly
We were much
92-94 telephone skilled and I’m
bigger than them
message sure you will
last year. Analysts are
M Hi, Susan. I’m calling about enjoy working
suggesting that Slight
the office furniture we
Line’s success is with them. One
delivered to Harmons &
because they give away more thing to
Sons recently. They said
a lot of free software remember is we will
their first floor looks updates after people buy have a special team
really good but they are
their games.(97) In the lunch on Wednesday
going to need twenty
next quarter, we that will be prepared
chairs and twelve
are going to begin by everyone
whiteboards for their
together.
boardrooms upstairs.(93) to offer all of our
They recently expansion packs
merged with for free download. I
think this can give us the
another company edge we need and help
so I think they will US get back about Slight
have a lot more Line Inc.
staff in their
98-100 excerpt from a
building soon. Make
meeting
sure you check what we
M Hello everyone! (98)
have in the warehouse;
if we are missing
Welcome to your
anything, we need to first day at
order it today.(94) Also, Valencia’s Culinary
before you send Training Center.
the order, please Your ability to
have me sign off combine cooking
on it. As the skills with health
manager, I need to and safety
sign all outgoing procedures will be
orders before they crucial for your
leave the office. future career. Here’s
our training schedule for
Please let me know
PART 1
(A) The people are drinking glasses of juice.

(A) The plane is docked at the airport. (B) She is giving a presentation about
(B) There is luggage being put onto the plane. September’s sales figures.
(C) There are many people boarding the plane.
(C) All of the women are sitting down.
(D) There are maintenance workers fixing the plane.
(D) One of the women is giving a
business presentation on a
(A) The woman is drinking a cup of (A) The men are adjusting headsets.
coffee. (B) The women are wearing headsets.
(B) The woman is listening to music. (C) The men are using a mouse with the laptop.
(C) The woman is talking on her cell phone. (D) The women are talking to each other.
(D) The woman is looking at the newspaper.
(C) The people are 9 I’d be happy to make
skiing down the you dinner.
mountain. (A) Thanks, but
(D) All of the skiers are let’s go out.
wearing helmets. (B) At most 50
PART 2 dollars.
(A) She is fixing the wheel
(C) It was
on her bike. 7 Where should I put the wonderful.
(B) She is changing extra extension cords?
the tire on her car. (A) In the top
10 Which shoes fit you
(C) She is putting oil into drawer. best?
her car. (B) The deadline is
strict. (A) He’s physically
(D) She is standing behind fit.
the windmill. (C) After today’s
meeting. (B) Make sure to
tie them tight.
8 How often should the

(C) The striped
windows be washed? ones.
(A) Please pass me
my glasses.
(B) At least twice
(A) They are very close to a year.
the chairlift. (C) Friday, March 3.
(B) They are making snow.

11 Is this the theater box office? 20 Why hasn’t the delivery person come all this week?
(A) The head office is in Chicago.
V (A) I heard he was sick.
(B) Yes, you can buy tickets here. (B) No, I read it in the newspaper.
(C) The play was impressive. (C) I think it’s $5.
12 Where is the entrance to the parking garage?

(A) It’s $10 per hour. 21 I don’t expect to be able to finish this work in
(B) Take a right turn up ahead. time.
(C) The entrance exam was difficult. (A) A finished product.
(B) Maybe you should ask for help.
13 Do you have the key to the meeting room or (C) We should inspect the equipment.
should I ask someone else?
(A) The meeting will last over an hour. 22 Shall we ship this package at an express or
(B) 1 think 1 have it in my desk. normal rate?
(C) It’s a key factor. (A) It’s not an urgent shipment.
(B) It was a very large ship.
(C) Due to the high unemployment rate.
14 Did Mark submit a proposal yet?
(A) Yes, he’s in charge of waste disposal.
(B) Print it double-sided. 23 Why don’t you buy a new suit for the
(C) No, he is still working on it. presentation?
(A) Did you win the award?
(B) Hmm... I’ll follow your advice.
15 Would you please help Janet move that table?
(A) Where should we put it? (C) It’ll suit your company’s needs.
(B) Yes, she made a great impression.
(C) On the third floor. 24 Where can I call a taxi?
(A) At the intersection over there.
16 What style of dress do you want to buy? (B) Today at 3:00 P.M.
(A) In the dressing room. (C) No, there is no tax on this.
(B) I’d like to try this on.
(C) Something appropriate for summer.
25 We had dinner at the new Italian restaurant last
night.
17 When is the new department store scheduled to (A) You will have a good time.
open? (B) Yes, he’s a chef from Milan.
(A) In time for Christmas. (C) I still haven’t been there.
(B) 1 never opened it.
(C) Yes, you can use a shopping cart. 26 The merger hasn’t been finalized yet, has it?
(A) They exceeded the initial sales forecast.
(B) No, but it will be soon.
18 The advertisement has been effective, hasn’t it?
(A) No, it was an Internet advertisement. (C) I’ll return it by the end of the day.
(B) Yes, sales have increased.
(C) Turn on the television. 27 Who reserved the convention center?
(A) It’s located near a subway station.
19 How can 1 help out? (B) She deserved the award.
(A) 1 was inside the room. (C) An election candidate.
(B) It was helpful.
(C) You could wash the dishes. 28 Don’t you need to get to the airport at least three
hours early?
(A) I need a few hours to read it.
(B) No, that’s unnecessary.
(C) She lost her boarding pass.
Actual Test 02 Script

755
Actual Test 02 Script
755
suggest that you come to work
29 Why don’t we take a been expensive to send
tour of the house? such a large package. children start by particularly early
(A) No, I already saw
w Yes, it was.(34) I’m going learning the piano, today? Usually I’m the only
this exhibit. string instruments such as one here at this time.
to request that the
(B) Sure, I’d like
company in Tokyo guitars or violins can be w <45> Well, I have to leave
to take a look too. difficult for children to
pay me back. work early today in
(C) Because the
hold. On the other hand, a order to attend my
tenant will be moving out
soon. piano is fine for children
35-37 conversation sister’s wedding, so I
as they can learn musical
M This is Mike Judge, your came in early. By the
30 How long has this principles easily.
host for the morning way, do you think you could
company been in Ml I see. However, do you
news here at QQBC 99.5. do me a favor?
business? think my son is too young Ml Sure, I’d be happy to. What
(A) It was Today our guest is
to begin learning an seems to be the problem?
founded in 1958. business leader Karen
instrument? w The stapler ran out of staples.(46)
(B) The meeting is at Chambers.(35) She w Not at all. Actually, children
5 o’clock. Do you think you could
recently opened a can learn as young as
(C) It’s around 5 bring me some more
meters, I guess. chain of health food three years old. (40) Here
from the supply closet
stores across the is a pamphlet that
31 Jonathan knows the on the second floor? I
state. How did you get will give you some
sales figures. have something to do right
the idea, Ms. Chambers? information about
(A) Enter the figures now.
in the spreadsheet. w Well, I majored in food and the lessons for
47-49 conversation
(B) Is he in the nutrition and I minored in children that we w Marcus, have you finished
office now? business administration. offer. designing the layout, for our
(C) I can’t figure out <36> So, my goal new online clothing store?
what’s going on. 41-43 conversation
was to utilize what I <47> I’m really excited to
learned in college w (41> Steve, did you
start selling our
to open a notice that this
PART 3 clothes online as well
month there was a
32-34 conversation successful as at the offline store.
slight decrease in
Ml <32> Ms. Potter, the company. Can I see the website?
the number of
M Sure, but there are still a few
package that you Ml Ah, I see. What factor do viewers for our
you think has contributed changes I would like to make.
sent to the show? <42> I’m I’m worried that some
advertising most to the success of
worried our new customers might get
agency in Tokyo your chain of stores?
host, Jim Cruz, isn’t confused while navigating the
37
was returned w < > I think it’s due to very popular with website. I think I need
(48)
today. It seems that the recent trend of viewers.

you sent it to the people showing to simplify the
Ml I know. I was expecting a
wrong address. enormous interest lot more viewers.(43) interface more. What do
w <33> Actually, I in health and I think we need to
you think?
received an e- fitness. w Actually, I like it the way it is. I
spend more money
mail from the don’t think it’s too confusing.
38-40 conversation on advertising.
Tokyo office Ml <38> Hello, I’m here w I see. Maybe a lot of people <49> However, I think we
today informing because I’m are just unaware of the need to add more
me that they interested in buying show. I’ll get in touch with photographs of the
relocated their an instrument. My an advertising agency products. If customers
office yesterday. I son just turned seven right away. can’t see exactly how the
wish they had told me years old today and I M Thanks. Tell me if you need products look, they might be
earlier. thought it would be a any assistance. discouraged from making a
Ml Well, that’s unfortunate. great birthday present. purchase online.
It seems unfair that Could you give me some 44-46 conversation
you had to pay for the advice on what to buy? Ml Good morning, Ms. 50-52 conversation
postage. It must have w (39
> Well, I usually Spencer. <44> Why did M Hi, Sarah. <50> I’m making

plans for the next contract and I had 59-61 conversation w No problem.(84) I will hold
business planned a trip to Europe w Are you guys ready? We this stuff at the
conference in the this summer. need to leave shortly counter for you while
summer. What w I see.(S5) Have you because the show starts you take a look.
venues would already paid for in an hour. The traffic will (£)
you recommend? your flights and be very busy. 65-67 conversation
51
w < > I think accommodation? M1 Yeah, we better go soon.
w Did you hear about the network
Highwind Hotel M Yes, I have. I had been I’m so excited!(59) I’ve closures next week?
has great planning it for months. It never seen a M Mr. Bronson got the e-mail
conference is a large amount of Broadway show about this yesterday. (65)
rooms and all the money.
before. I’ll call John They need to upgrade
necessary w I see. I’m sure we can work
and see if he is ready to our network so we can
equipment you it out. I think I can
go or not. update our software
Ị extend your old contract until
might need. I’ve w (80) Tell him I can pick next month.
after your vacation.
planned seminars him up with my car
I don’t want you to lose w Oh, OK. But <86> why would
as well as on the way there,
your money. Come to my they put the 2nd floor
weddings there otherwise he has to take
office at around 3:00 offline at one o’clock?
and they always the subway and that will
P.M. today and we will try They are usually so busy
do a great job. take a long time.
to work something out. during that period. I don’t
M Alright, I’ll give them a M2 Yeah, you’re right. I will
(fi) understand why they would
call and reserve their text him and let him know
spaces today. 56-58 conversation we are on the way. schedule it like that. They
w Did you release a M Hi, Beth. Do you like should do it on their lunch
M1 Do not text him. I will just
newsletter about it yet? amusement parks? call him now and let him break.
w Yeah! I really like them. know. <81) Oh, and M Hmm... (67) Good point.
M No, I just want to confirm 58
the venues first and M < > Some of us from Judy, I will give you You should go to talk
then we’ll start sending the accounting some money for to the manager. I’m sure
out emails and department are parking because it he will agree with you, and
newsletters. going to is quite expensive then he can get the schedule
w Great, <52> let me Dreamworld on changed.
at the theater.
know if you need any Saturday for a team (fi) w Yeah, I will. I think I better tell
help. bonding day. him now so we can arrange
62-64 conversation
w Oh really? I’ve never been it.
M Thanks, in fact, can you w OK, <62> the body wash (HEW)
57
take a look at a draft there before. < > I
set on special today 68-70 conversation
I’m working on? I’d like had some plans
is sixty-eight w Hello, I’m travelling to
your opinion on it. this Saturday but I dollars. Do you Barcelona, Spain on
(NEW)
can easily change have a customer
53-55 conversation business next month.(68) I’d
them. What time were loyalty card?
M Excuse me, Mrs. you thinking of going?
like to use my mileage
Stevenson. > Do
(53 M I have a discount coupon I points to upgrade my
M We should meet around
want to use while it’s still
you have a 10:00 A.M. at Central seat.
valid. It’s in my bag...
minute to discuss station. I It will be much M Of course, (70> can you
here it is.
the new contract easier to take the subway w OK... Hmm, it’s not please tell me your
you offered me? because it’s hard to find JenAir membership
registering on the
w <54) Actually, I’m on parking at the number?
computer. Let me try to
my way to amusement park. w OK, it’s JA388739.
figure this out.
appointment. Is M Give me a minute as I bring up
w OK. Sounds good. (58) I will 63
M < > Wait a minute...
there a problem your information. Oh, I’m
book all of the Oh-1 see what the sorry. You don’t have enough
with the contract? tickets on my credit problem is. I don’t points to upgrade for this trip.
M Actually, there is. The
card online so we have enough item.
w Oh, that’s too bad. How many
vacation time is much Let me get more things
don’t have to wait points do I need?
lower on the new and I will be right back.
in the line. M (69) About 20,000 more

points. You the artifacts you will that make riding with us
should have see today are being more comfortable than
enough to with our competitors.
put on public
upgrade after display for the first
your trip to Spain 80-82 radio broadcast
time. In particular, this
however. exhibit features the
M Good afternoon, dedicated
w Oh, that’s so listeners. You are
everyday objects used by
disappointing. I’ll have listening to the weekly
ancient Egyptian people.
to come to terms with broadcast of World Table,
These items include
waiting another few the program that explores
jewelry, pots, and kitchen
months before that culinary traditions from all
utensils.(76> After this
upgrade then. around the world. (80> On
tour, you can
today’s show, our
purchase a book in
guest is Cindy Mills,
PART 4 our gift shop that
a renowned
71-73 telephone includes
message documentary
photographs of the
producer. Ms. Mills is
M Hello, my name is Rick artifacts with more
going to speak about her
Dunn. (71> I was in detailed new documentary, Food
your store today background (81)
and Life of China.
and I’m worried I information She produced the
may have left my explaining their
documentary while
wallet there. Earlier origins.
visiting traditional
today I was in the
home furniture section Chinese restaurants
77-79 announcement
looking at some and interviewing
w Attention, passengers. Our
couches. <72> I think arrival in Chicago is chefs and
my wallet may expected to be somewhat restaurant patrons.
(82)
have slipped out behind schedule. <77> If you visit the
of my pocket Due to the heavy website at WWW.
while sitting on snowfall, our bus tmostation.com, you
one of the driver must use can view a trailer for
couches. appropriate caution the documentary.
If you could please and drive at a
look for it, I would really slower speed. <78>
appreciate it. <73> I’d like Therefore, we will
to stop by your store probably be arriving
when you open it at an hour later than
9:00 A.M. tomorrow. I our scheduled
hope you have good news arrival time, which
for me. My phone number was 5:00 P.M.
is 023-555-6541. Thank Although these
you in advance. circumstances are out of
our control, we do
74-76 instructions apologize for any
inconvenience it may
w Welcome to the Gould
Museum of Ancient cause you. <79> We
Artifacts.(74) I’ll be would like to remind
your guide today passengers that this
for the Ancient bus offers a free Wi-
Egypt exhibit.(75) Fi connection. This is
The majority of just one of the amenities

(HEW)
mail to send monthly 92—94 telephone Denton on Free Net Radio.
83—85 excerpt from a
statements. It is a
(87)
message (95)
Today we have
meeting
simple procedure, M Hi, this message is for George Farrelli in the
w Great news everybody!
and when the Ronald Benson. (92) My studio to talk about his
Quarterly profits are
software is installed name is Stuart hit new album, which
up 23%.<83> The
I don’t think you will Lawson, the has been number one
introduction of
need any training. manager at on the charts for six
our new range of
The system is very Rosewood Printing weeks. Earlier today,(96)
body washes has
straightforward. We Company. We just George was telling me
exceeded all of
are also renting out the received an online order how his album was
our expectations. catering room and from you for 2000
Our other products heavily influenced by
installing some wedding invitations with
have continued to sell refrigerators in the lace and gold fabric
his recent move to Ac
tu
well, particularly our London, and the growing al
cafeteria, (88) so you wrappings. <93> I’m
facial creams and rock and roll scene there.
Te
hand creams. (84> will have to start calling just to st
You can definitely hear the 02
Last month our bringing your own confirm your order Sc
British influence in the title rip
products were lunches to work. is for 2000 track “Frankly Speaking’.’(97) t
(fi) invitations and not
featured in En Coming up next, we
Vogue magazine, 89-91 telephone 200. It is unusual to get will discuss George’s
and they had a message such a large order so I up and coming
three-page story M Hi, Julia. This is Frank just want to make sure it
marriage to his
Walton from Human is correct. Please call me
on the quality of longtime girlfriend
Resources.<89> We back to confirm when you
our have a chance. We will Cindy Pullman. Thanks
need to post an ad
manufacturing not proceed with the for joining US today George.
this week for a new
process. This must order until you confirm. (NEW)
dental assistant. A 98-100 introduction

have helped with our <94> Also, if you are
sales increase. We colleague told me you are M Hi, everybody. ("> Welcome
really good at making job
planning such a
are expecting more to the retirement
application ads.<90> large event, we
media exposure in the celebration of our long
following months, and Have you seen the have an excellent
time president Mr.
the release of several criteria for the planner in the office
named Shubert Jang. Mr. Jang has served
new products.(85) How dental assistant
as president for the last 22
about that? I’m position? This is my Mendez. If you want
years and has helped build
proud of all the first time recruiting new to speak with him our business from its humble
work you have staff, so I’m a little just ask for beginnings to a fortune 500
unfamiliar with some of extension 12 when
put into this company.(98) It’s a
the questions.(91) I
quarter. Let’s keep it you call to confirm. pleasure to host this
up! would really I will make sure he
appreciate it if you special event in the
(fi) gives you a free
could come by my famous Gloria
86—88 consultation.
announcement office today and (HEW)
Westwood Ballroom. I
M Hello, everyone.< 86> I’d teach me the 95-97 radio broadcast consider it an indication of
IVI Hi everybody, this is the the success we have
like to’announce criteria. Thanks.
late shift with Joey

PART 1
PART 1
20
ậ'
distributed?
(A) The woman is looking 21 (A) Please pass me the
at some menu. stapler.
(B) There is a (B) In room 403.

measuring tape (C) On-the-job training.
around her neck. (A) The man is throwing a

snowball at the wood. 822 Is this the last train?
(C) She is holding a pair of
(B) They are making a (A) Yes, it’s the nature
scissors. snowman.
(D) She is making some trail I visited a month ago.
(C) The man is breaking
curtains with her the snowball. (B) It’ll last two hours.
measuring tape. (D) They are having a (C) No, there will be
snowball fight. 23
another.
(A) All of the
chairs are the same. 9 Jesse left an envelope for
(B) There are a lot of me, didn’t he?
people swimming in (A) It’s at the front
the water. desk.
24
(A) She is looking at (C) The pool is nearby (B) No, turn right at the
the laptop. the sea. corner.
(D) The umbrellas are Ac
(B) The vegetables are (C) Yes, he will develop a tu
behind the laptop. closed. new product. al
(C) She is writing an email. Te
25 st
(D) She is cutting some 03
cucumber and carrot. 10 When will the construction Sc
be completed? rip
t
(A) In three months.
(B) They’re building a
bridge.
26
(A) She is at the (C) It was too
supermarket.
complicated.
(B) She is
(A) All of the men are selecting a flowerpot.
wearing glasses.
(C) She is with her
(B) All of the people are best friend. 27
looking at the laptop.
(D) She is paying for a
(C) There are glasses flowerpot.
of water on the table.
(D) All of the men are
leaning over the table.
PART 2
28
7 Where are the training
materials being
29
11 Won’t you try the dessert? lunch?
20 (A) Try on this (C) It’s my pleasure.
ậ' one.
(B) The area is 17 Should we hire a new
employee to handle this
mostly desert.
project?
(C) Sorry,
21 (A) Yes, we’ll need
but I’m full.
help.
(B) Turn the handle.
12 Why didn’t you call
our client today? (C) A little higher,
(A) I saw it please.
22 yesterday. J
(B) I e- 18 The concert hasn’t been
sold out yet, has it?
mailed her instead. (A) The guitarist is Andy
(C) Thank you Gordon.
for calling us.
(B) No, its tickets
23
just went on sale today.
13 Who still hasn’t (C) I sold my vehicle.
arrived yet?
(A) I’ll ask
19 I’m here to return some
Mr. Simpson. shoes. Ac
24 (B) He arrived tu
(A) Do you have al
an hour ago.
the original receipt? Te
(C) The train st
(B) They fit perfectly. 03
has been delayed. (C) Before the race Sc
rip
starts. t
25 14 What do you think Have you tested the product?
about our new
(A) Yes, it was an aptitude
television
advertisement? test.
(A) I watched (B) I saw it on the news.
26 the show yesterday. (C) No, should I?
(B) Through
the advertising agency. Who had lunch delivered to the
(C) It’s very office today?
eye-catching. (A) Ms. Adams will.
27 (B) I don’t know since I
15 Where are the stairs just arrived.
to the basement? (C) In the meeting room.
(A) He stared
at the sign.
What’s the address of our Hong
28 (B) At the Kong buyer?
end of the hall.
(A) Check the client
(C) There’s no
database.
elevator in the building.
(B) From the shipping
company.
16 Can you give me a
(C) Fragile contents.
29 hand now, or should I
ask again later?
Would you like to go through
(A) Please hand out
these flyers. the quarterly report?
(B) How about after (A) I already did.

(B) How about through the

consulting firm? (B) No, he usually 30 We can’t accept credit cards canceled, so if you
(C) According to the news arrives after lunch. at our store for now.
would like to
report. (C) It was an international (A) It was on sale.
ĩỵ upgrade, you may.
carrier. (B) The last four digits of w Oh, great. Thanks so much
Did you purchase a ticket for my credit card.
for informing me.
the performance? (C) What about (36
checks? > How much more
(A) No, it’s a one-way is the upgraded room
ticket. compared to the
31 Why don’t you bring a
(B) We could watch it camera along? standard room?
live on television. (A) In a frame. M Well, it will cost an extra $50
(C) The band is world- (B) An amateur a night. However, the room
famous. photographer. comes with a larger bed
(C) Actually, I don’t and a hot tub. I
Do you remember the name have one. recommend you visit our
of the presenter? website to see pictures and
(A) No, I didn’t present my information on the room.
PART 3
ID card. w OK.(37) I’ll look at your
32-34 conversation
(B) It’s written on the website and then call
w Hello, this is Julia Kramer
program. you back with my
calling from Human
(C) He was named after decision.
Resources.(32) I gave
his grandfather.
your department a 38-40 conversation
laptop computer to IVI Hello. Since I bought an air
How did you find my wallet?
be fixed last week conditioner from your
(A) It was less than $50.
and I still haven’t store, I have never
(B) He paid in cash. received an update. changed the air filter.<38>
(C) I asked at the lost The keyboard needed to Should I replace it
and found. be replaced.
soon?
M Ah, yes, Ms. Kramer. We
w When did you buy it? <39) We
Why didn’t Sam publish his have had a lot of work
book yet? orders lately, so we are a
recommend
(A) He is still revising little behind with repairs. Is changing the filter
it. the matter urgent? once a year at a
(B) The library is closed w <33> Well, I just forgot minimum.
today. to copy an important If you suffer from allergies,
(C) I’ll book a flight. file off the hard drive you should change it even
that I need for my more often.
Could you post this work. 39
M < > Oh, I guess I’m
announcement on the front M I can transfer that file onto a due for a new filter then.
door? storage device for you.(34)
How can I purchase a
(A) Sure, wait a Come to my office at
replacement? Do you carry
minute. your convenience.
it there?
(B) Yes, he applied for the w Yes, we do. <40> All you
post.
35-37 conversation
M Hello, Ms. Turner. This is
need to tell US is the
(C) They made an
Michael Schmidt calling model number of
announcement yesterday.
from the Yorkshire Seaside your air conditioner.
Hotel. It says here that you Do you happen to know it?
Didn’t the courier already
would like to be informed if
come today? a seaside room became 41-43 conversation
(A) I replaced the broken
available.<35> Well, M (41) Katrina, I’m going to
part.
someone has just pick you up at 5

o’clock to go to a dance class. You shipped. You’ll have to wait you sign the contract you
have so many talents I until it arrives and then return it. won’t move your stuff in for
the rock festival. I
didn’t know about. I But don’t worry. We can still a month.
had such a great time
would love to see you M That’s great. I think we will
last year. I hope it’s refund your purchase.
dance sometime. take it. When do we need
even better this year. M Oh, thanks. Wow, I’m
46 to sign the contract?
w Yeah, I’m excited too. w < > Well, actually, surprised it was shipped
w I will prepare it when I get
<42> However, are we are putting on so soon after the order
back to the office and we
you sure if we a performance was placed. By the way,
can sign it all tomorrow
leave at 5:00 we next month at the will I have to pay for
afternoon.
shipping?
will still get there Mond Theater. I
w Unfortunately, yes. According
on time? It starts at would be so happy if 53-55 conversation
to our policy, in this case
5:30 and I think it takes you and our team
you will have to pay for the M <53> OK, Ms. Florence, I
at least an hour to get members came.
return shipping. <49> I’ll have talked with my
there.
send you a return colleagues about
M Huh? (43> Isn’t it being 47-49 conversation
M Hello, this is Axel Fischer shipping label via e- purchasing your
held in
calling. I placed an office building. The
Harpersville like mail. What’s your e-mail
total offer including tax is
order last week for a address?
last year? three hundred thousand
blouse that I was going
w <43> No, the festival dollars.
to give to my wife as a 50-52 conversation w That’s much lower than I had
is being held in present. However, I w Here is the office space you
I've had
expected.(54)
Bristol this year. think I bought the wrong asked me about.<50) It is
several other offers Ac
The festival organizers size.<47) I’d like to hot inside because tu
are expecting more the air conditioners that are higher than al
cancel the order. Te
attendees this year. have been off, but that from other real st
w (48) I’m sorry, but that 03
They were concerned
usually the estate agents. One Sc
that there wouldn’t be item was already agent offered me three rip
temperature is fine. t
enough parking spaces, hundred and fifty
What do you think?
so they moved it to M It’s quite nice. There is a lot thousand dollars.
Bristol. M Well, there is room for
of natural sunlight which I
negotiation. We are very
really like.
44-46 conversation w Me too. It’s a little small but interested in the property
M <44) Stephanie, did we only have five so I will pay more if you
you see the flyer have other offers. We
employees so it would be
would like to sign a
hanging on the fine.
contract as soon as
bulletin board in M Is there any public transport
possible.
the hallway? It says close by? Some of our
55
employees take the w < > I’m pleased you
a yoga class will be
available to all subway to work. can match their
employees free of w Yes. Actually, the Brighton offer. I will give you a call
charge. Are you street stop is about a five this afternoon and we can
planning on signing up? minute walk so it’s pretty arrange the contract.
w Yeah, I saw that.(45) It close. (fi)
looks like a great M <51> The only problem 56-58 conversation

w Hi, Simon. I just got a phone
opportunity, but is the carpet. It’s quite
dirty. Does the owner plan call from Joseph Hardy at
the class is held
on changing it anytime Datsio Construction. <56>
on Wednesday
soon? He is wondering why
nights and that’s
the same day as
52
w < > Actually, we are we have not started
my jazz dance having new carpets construction on the
class. put in next week. So Marshall Tower yet.
M Oh, I didn’t know you took don’t worry about that. If He wants to begin

construction as soon as some areas. We have some coffee. Then you when you are finished?
possible because they to remove it all before can eat some sugar later M Sure. This will take me
are losing money while repainting, which takes in the day. another twenty minutes
they wait. a long time. If you had (NEW) then I will come down.
M I see. My lawyers are still repainted it earlier it 65-67 conversation
going over some of the would be less M Hi, I need this suit cleaned. (65)
clauses in the contract expensive. I’m going overseas PART 4
that may need M1 In the future I would on a business trip on 71-73 telephone
changing. recommend painting it the weekend and all message
<57> I’ve been every 7 years. my suits are getting w Hello, my name is Alice
meaning to visit w OK. I thought I was being Keller. <71> I’m calling
a bit old now. How
him but I have over charged, but that to reserve some
much would it cost to clean
been busy with makes sense.(61) You this? tables for a private
the new mall we can go ahead and w Hmm... (66) Usually party next
are building on begin painting on twenty dollars. But this Thursday.(72) I have
West Point. I’ll go the first weekend been a loyal
one will cost a bit more.
down this M Really? On your price list, it customer of your
of August.
afternoon and (HEW) says twenty dollars, w Well, restaurant for years,
have a talk with 62-64 conversation yes, but you’re very tall. This and trust it will be
him. w Excuse me? <62> I’m on suit is going to take longer to the perfect place for
w Okay, I understand. It’s a diet at the clean and require more my wedding after-
probably best we make moment so I’m
sure that the contract is
products. It will incur an party. We are expecting Ac
looking for some additional surcharge. around fifty guests and tu
right before you sign it. al
healthier food M Hmm... Maybe I will take it will pay for food and Te
(58)
I’ll call Joseph drinks to be served to all
options. somewhere else. That
st
and organize a I like to have cereal in guests. <73> One of 03
doesn’t seem fair. Sc
meeting time and the morning, can you our requests is that rip
w <67> OK. I will do it for t
I’ll e-mail and tell recommend something vegetarian options
you what time to for me? My nutritionist
twenty dollars. And be available for
go and see him. whenever you need a suit some guests.
said I should eat a lot of
cleaned, please come
protein.
59-61 conversation back to me. 74-76 talk
M There are many different
IVI1 OK, Ms. Mendez. < > 59 (fi) M Welcome to the Taylor
breakfast options. One of my
The total cost to favorites is the new Protein 68-70 conversation Footwear factory. <74) On
w Hi, Jimmy. Just checking up this tour, you will see
repaint the foyer Plus range. It has oats,
on you.(68) Are you how shoes are made
will be around fruits, and extra protein
finished installing and packaged before
four thousand added. Here, ỳ take a look.
the wiring for the they are shipped to
dollars. That includes w Hmm, this looks delicious!
lighting in the Olive our distributors. <75>
after service for six But my
(63)
months if you have any Cosmetics building? One aspect that

nutritionist said I
problems with our work. M I’m nearly finished. There makes our factory
should keep my
w Hmm... That’s more were some problems with
sugar intake special is that
expensive than I the electrical box so I had
everything is done
below 20 grams a to fix some old fuses, so it
thought it would be. by hand. Unlike most
Our budget was three day. One serving of took longer than expected.
factories, where automated
this cereal contains 28 w (69)
OK. I’m nearly
thousand dollars. Why machines do all the work,
grams!
is the price so high? finished the lighting at Taylor Footwear factory,
M Yes. In that case, >I (64
everything is done by a
M2 <60> I can explain on the first floor,
recommend that team of experienced
why the price is but(70) I need help
you try having shoemakers.(76) Before
over your budget. installing some
eggs in the this tour ends,
It is because the old cables in the roof.
morning with everyone will get a
paint is peeling badly in Can you come downstairs

chance to try high school to (HEW)
contributions can be
making soles of university and will 83—85 news report seen on the walls of
leather sandals help aspiring w This is Ron Brixton from
his office, which are
CCR News. I’m here at the
themselves with would-be novelists WingTip shoe store next to lined with pictures of
the assistance of grow and develop Hyde Park, where (83) the villages he has
some of our staff into the masters of hundreds of people provided with clean
members. tomorrow.(81) The have been camping drinking water. In the
first thing we ask overnight, waiting to last year, Broadbank
77-79 announcement everyone to do is Industries has donated
buy the new running
w <77) The last item on to fill out a name over 12 million dollars and
shoe the company built over 3000 wells
today’s meeting tag and attach it to will release across the poorest regions
agenda is your clothes. There tomorrow.(84) Some of Africa. This has grown
preparations for are over one hundred
people have camped into Mr. Hardwell’s
next week’s students here, and it’s
here overnight or greatest passion, and (87)
business difficult to keep track of
taken the day off he now spends
conference in everyone. <82)
Next
work to be here. about six months of
Germany. Linda up, Natasha
Wong from marketing Marsh, the From the look of it, each year in Africa
and Chris Owen from renowned literary you’d think they overseeing his
sales will be
critic, is going to were giving the workers and
representing our ensuring his money
give the opening shoes away. The shoe
company at the
speech of the is a huge upgrade on is being spent in the
conference.(78) This WingTip’s last pair of
ceremony. Please right places.
conference will shoes because of their
listen up. She has some I think it’s safe to
connect US with new Boost technology.
inspiring words for
The Boost technology is say that Mr. Hardwell
more clients and everyone today.
made with three stripes of should leave some
more
an innovative material the room on his walls. In
advantageous
company has developed, the next year, he intends
business which contains thousands to increase well production
opportunities. <79> of specially formulated by 10 percent. He has
Therefore, foam pellets called written a book about his
everyone is asked “energy capsules’.’To experiences titled Water is
show appreciation to its Life: Giving Back to the
to e-mail a
most loyal customers,(85) World.(88) Today he will
departmental
status report in WingTip are giving preview the book
the first quarter to out a limited edition and show US some
both Ms. Wong pair on the first day video footage of the
and Mr. Owen of sales, which work he is doing in
before the end of features the Africa. Please put your
the week to help signature of the hands together for Mr.
them prepare. Chicago Blue’s star Hardwell.
Thank you. forward Jerry (fi)
Halliweli. 89-91 telephone
80-82 introduction (NEW) message
M Welcome to the opening 86—88 introduction w Hello, Ms. Francis.(89) This
ceremony for this year’s M Our next guest speaker is is Barry Walls from
Young Novelists Gary Hardwell, CEO of Calvin Fashion. We
Seminar.(80) This Broadbank industries. His received your design
company is responsible for
seminar is portfolio last month.
funding our latest work, (90)
available to I’m sorry I didn’t
building wells in Africa.(88)
students from call you sooner; I
The value of his

was out of town 95-97 tour guide offer this week
on a business w Hi, all. Welcome to the through Sunday.
trip. I really liked your annual Florist You’ll be able to take
designs; it is exactly Convention. It’s a advantage of our great
the kind of look we are pleasure to see so savings.(") Make sure
going for in our many people here you stop by our
summer collection. I
today. (95) My name heirloom tomato
would like to meet you
for dinner in the next is Juliette White corner, where you
few days and show you and I am the can find our award-
the designs we are
president of the winning selection of
interested in. <91> If
Maryland Florist heirloom
you are happy
with the Association. Today
arrangement, we will be a great day filled
can go back to my with a lot of informative
seminars and practical
office and prepare
examples of how to
a contract. Please
improve your skills in all
get back to me as soon
as possible so we can areas of floristry.
arrange a time. I really <98> First thing in
look forward to working the morning,
with you.
(NEW) everyone should
92-94 telephone meet at 9:00 A.M.
message on the street in
M Hello, this is George front of the tulip
Benson from Winbox garden. In the tulip
Computers. We made a garden we have the
catering order two most diverse collection
weeks ago but we need of tulips in England. At
to make some the moment, most are
changes.(92) We have blooming so it’s a
added some fantastic opportunity to
see how you can make
additional
new and exciting
businesses to the
arrangements.(97) One
luncheon, (93) so
more thing I
we are going to
suggest is that
need to increase
you visit the
the number of
aviary before you
cold meat trays
go home. The
we ordered to 10
combination of
and the mixed
the animal life and
salad plates to 8.
flowers is truly a
Everything else can
remain the same. Our sight to behold.
(NEW)
order number is
98-100 advertisement
5521673. Please
(94)
M Hello, Granville Produce
give me a call
shoppers.(98) It’s our
back to confirm
first birthday, and
the changes.
we’re
Thanks.
(NEW)
commemorating it
with a special

tomatoes of every variety and color. <100>
By far the best deal is the Brandywine this
season. Normally at $2.50 per pound, the
Brandywine won’t last long. Don’t wait! Come
into Granville Produce right away before all of the fresh,
delicious vegetables are gone. Thank you for being our
loyal customers over the past year. We hope to make
this birthday the first of many!

PART 1
(C) There are many (C) At the

fruits on the counter. beginning of March.
(A) There are a lot of other people at the park.
(D) She is cutting
(B) The boy is riding on his daddy’s shoulders.
vegetables.
(C) They are taking a walk in the park.
PART 2
(D) The boy is running on the path.
(A) They are running on the treadmills. 7 When will the
(B) They are using exercise bikes. meeting be held?
(C) All of the treadmills are being used. (A) After
(D) The man is pressing some buttons on the lunch.
treadmill. (B) Yes, it will be.
(C) Next to the
conference room.
8 Do you want me to
sign this document?
(A) The recent
(A) The men meeting. documentary.
are all wearing (A) He is
glasses. (B) Yes, right
taking the hook
(B) One of the out of the here.
men is typing on (C) I can’t read
fish’s mouth.
his laptop. them.
(B) There are
(C) The several men in the
women are boat.
looking at each
9 Who will be
other. (C) He is cooking responsible for
the fish.
(D) They interviewing new
(D) He has a lot
are having a job applicants?
of fish in the boat.
business (A) Before the
New Year.
the tire on the car. Act
(B)That’s ual
Jenny’s duty. Tes
t 04
(C) Just apply Scri
pt
online.
(A) She is putting

10 How many hotel
air into her car tire.
rooms would you like to
(B) Someone is (A) She is cooking a
reserve?
helping her fill the tire steak in a frying pan.
with air. (A) I think at
(B) She is tasting
(C) She is pumping the food while least five.
gas into her car. (B) He stayed
cooking.
(D) She is changing overnight.
Was that the last speaker of the conference? (B) I ran out of gas.
(A) The conference schedule. (C) It overlooks an amusement park.
11
(B) At 5:00 P.M.
21 Is this laptop very portable?
(C) No, there will be another this
(A) Yes, it’s small and lightweight.
afternoon.
(B) It’s comfortable to sit on.
(C) No, it wasn’t on my lap.
12 When will workshop registration happen?
(A) The shop opened last year.
22 How can I find a roster of all the volunteers?
(B) He is the new instructor. (A) He volunteered to attend the conference.
(C) It will begin next week. (B) Please register your complaint.
13 Where should I store these books? (C) Just access the company database.
(A) Yes, they are for sale.
23 Please take a brochure before the presentation.
(B) Please put them in the closet.
(A) Thanks. I’ll read it.
(C) He came in first place.
(B) At the podium.
(C) I forgot her present.
14 Could you pick up our client from the airport as soon
as possible?
24 Ms. Schneider didn’t call yet.
(A) It’s a domestic flight. (A) They did call for help.
(B) Check the contract. (B) Don’t worry. She will soon.
(C) Sure, I’ll leave now. (C) Please transfer her call to me right away.
15
You locked the front door after you left, didn’t you? 25 Shouldn’t we inform our customers of the policy
(A) No, she left early. change soon?
(A) Yes, it’s custom furniture.
(B) It’s in the front.
(B) That was my application form.
(C) Yes, don't worry.
(C) I’ll let them know.
16 Why was the quarterly training session canceled?
(A) He’s undergoing intensive training. 26 You can fix my bicycle, can’t you?
(A) I ride the bus to work.
(B) Actually, it was rescheduled.
(C) Because the pencil was broken. (B) Sure, but it will take some time.
(C) Yes, I can teach a graphics course.
17 Can you give me the e-mail address for the sales
department?
27 I didn’t turn in the assignment punctually.
(A) Take a left turn at the corner.
(A) I’ll forward it to you.
(B) It’s a sale price for a limited time. (B) We appreciate your punctuality.
(C) What a nice dress! (C) Maybe you should contact your
professor.
18 Didn’t you get my proposal?
(A) It’s not a new garbage disposal. 28 What kind of ink does the printer use?
(B) Yes, and I replied. (A) He’s a world-famous sprinter.
(C) I didn’t get there in time. (B) Consult the manual.
(C) It’s very kind of you to say so.
19 Are you interested in a year-long membership or
something short-term? 29 Would you like to go out for lunch?
(A) I’ll try just a month at first.
(A) It was tasty.
(B) It’s only available for members. (B) The lights will go out after 7:00 P.M.
(C) This loan offers low interest. (C) When is your break?
20 You can park your car in front of our building.

(A) Oh, that’s convenient.
30 Why was the manuscript I submitted rejected by the you to let me know what model the
editor? machine is so I can bring the correct one.
(A) Submit the form online. Actually, I’m not in the office right now, so I can’t see
(B) Actually, I’m not in charge of editing. what it is.
(C) It was written on the menu. w OK. But how can I find out that information? Do
I have to open the printer cover or press some function
31 I need to confirm your reservation. buttons?
(A) I’ll send the confirmation number. M No, you don’t, (40) Just ask Mr. Hills in your
(B) No, there is no room.
department. He should have a complete list of all
(C) The seat was fairly firm. the hardware on the fourth floor.
41-43 conversation
PART 3
M <41> Hello, I saw your advertisement on TV
32-34 conversation
promoting your grand opening. Can you tell
M Hello.<32> Last Thursday, I arranged to have
me about your clothing store?
cable television installed at my house this w Welcome to our store. Our store specializes in men’s
Wednesday. Unfortunately, I will have to be out of suits and formal wear.(42) As a grand opening
town that day because of some urgent matters and promotion, we are offering free delivery on
would like to reschedule the appointment for Friday
all purchases this month.
afternoon.
M Wow, that’s great. I need to buy a suit for my wedding, so
w OK, that shouldn’t be a problem. <33> However,
I stopped by. Could you show me something I might
I would like to warn you that there is a $5 like?
rescheduling fee. That’s our company’s policy. w Sure. We have.a variety of wedding suits. Please come
Can I have your name, please? here.(43) First, I would like to have my
M Oh, I see. My name is Charlie Kramer. I’m living in
assistant take your measurements so we
Hainesville. Do you know when I will have to pay this
can find a suit that fits you well. It won’t take
fee?
much time.
w <34) I’ll e-mail you soon about a user name
and temporary password that you can use 44-46 conversation
on our website. Please check the e-mail and pay w Nice to meet you, Mr. Gomez.(44) I’m sure after you
all your bills through our website.
hear about our business, you will want us
to provide food and beverages for your
35-37 conversation Ac
M Hi, Tiffany. Do you know what happened to the company company’s various events. tu
M Nice to meet you, Ms. Gates. Thank you for coming al
car? I tried to reserve it today, but I was told it’s being Te
today. I haven’t inquired about your services because st
repaired. 04
your company is located out of town. <45> I didn’t Sc
w <35> When Mark was driving yesterday, he rip
think you could provide services to US.
got a flat tire. I just heard that the car should be out t
w Rose and Lily Co. is willing to travel anywhere within the
of the repair shop by this evening. I’ll let you know
when they call me. state in order to meet our clients’ needs. Our prices
M Oh, that’s good news.(36) I was worried because I don’t change depending on distance, so you don’t
need to worry about that.
need it tomorrow morning to pick up an
M Oh, I’m glad to hear that. In that case, we will consider
important client from the airport.
w Ah, isn’t that Mr. Lee from Beijing? <37> Just in case,
your services. What are your specialties? (46)
Do you
why don’t you call a local car rental think I could sample some of the food and
business and reserve a car for tomorrow? beverages you provide?
If the company car is fixed in time, you can cancel.
38-40 conversation 47-49 conversation
w y Hello, this is Kelly in the accounting department. w Hi, Josh. You work at Sentry Insurance, don’t you? <47) I
(38) The ink cartridge in the printer on the heard from a friend they are expected to
fourth floor has run out. Do you think you could merge with another company. Is your position
come to replace it today? secure?
M Sure. By the way, can I ask you a favor? (39> I need M Yes, no problem. I will be keeping my position. (48)
In

fact, my company plans to expand (fi)
internationally so that we can compete 56-58 conversation
with other global corporations. I’m certain it M Hey Judy,(56) did you see the new offices the
will be beneficial for both me and my company. company built? They look fantastic.
w I’m glad to hear that. Actually, I’ve recently been thinking w <57> Yeah, it’s about time!
about changing my line of employment. M I know we had some slow years, but the last five years
• Will there be any opportunities for getting hired at your everyone has worked so hard and now it’s finally
company? paying off.
M <49> Well, you should visit my company’s w <58) Our company’s growth has been fast, but
website because we are posting new job there has been a lot of long nights and
positions that will be available after the hard work.
merger. M I agree with you. But it is nice to see it finally paying off. I
can’t wait to move into my new office!
50-52 conversation
M Hi, Ms. Parker? This is Joseph sterling from Green Creek 59-61 conversation
Realtors. <50> We need to talk about an issue w Hi, Roger. <59> Is last month’s sales report
with the apartment you wanted. ready for our meeting today?
w Oh, hi Joseph. Did you manage to find me a place in the M1 I have finished my section. Andrew, have you finished
Kahlua Apartment building? yours? (60) I noticed you were at work late last
M Yes, that’s the reason I’m calling. But there is a bit of an
night so I assumed you had finished.
issue.
M2 My part is finished. Give me your part and I will get
w Really? What is it?
everything ready for the meeting. Sales are really high
M <51> There is a major pest problem in the this quarter so management will be very pleased.
building, and they need to clear the whole w Oh, that’s great. We needed a good quarter after our last
building and carry out pest control. It’s going one. That was our lowest in history.
to take them at least three months to make sure the M1 <61> Andrew, when you’re finished send US
building is clean. So you would have to wait three an e-mail and we can prepare for the
months to get a place there...
meeting.
w I see... (NEW)
M There is a building just nearby called Graceville Towers. 62-64 conversation
It’s very close to the Kahlua building so you could stay M Hello, this is Warren speaking. How can I help you
there for three months then move over to the Kahlua today?
building. (52
> I will arrange all of the moving 62
w < > Hello, Warren. I purchased a work desk
for you. Why don’t you go online and check out from your store. I’m trying to put it together but
Graceville Towers and get back to me? there are some important parts missing.
w Sure, that sounds good. Thanks Joseph. M I’m sorry about that. Sometimes the manufacturer makes
(fi) mistakes. What are you missing?
53-55 conversation 63
w < > Well, the biggest problem is I don’t have
w Hi, Amos. This is Elizabeth Cox.(53> Last year you
the tool to put in the bolts. And I’m missing 3 barrel
helped find some office space for my nuts.
company and I was hoping you could help IM OK, I have those parts in the shop. (64> I have a
me find something in the same area. lunch break at 2:00 P.M. I can bring them
M Hi, Elizabeth. It's good to hear from you. If
over to your place if you like?
I remember correctly, your office is in the Barnsbury
w Oh, wow. That would be fantastic. Wait one moment and
area right?
I will give you my address.
w Yes.(54) Actually, I recently left that company (NEW)
and I’ve opened my own legal firm. I only 65-67 conversation

have four staff members so we don’t need a big space. IM Hi, Sandra. I’m so sorry I missed our meeting this
As long as it is in good condition and the location is morning. <66> I didn’t realize the Tower Bridge
fine. was closed for upgrading. I had to go over the
M No problem. I have a few in the area I think you would Brooklyn Bridge.
like.(55) What’s your afternoon like? w Don’t worry about it Rob. (65) Most of the staff was

late because of that. It’s going to be arguing that pets can bother other beach-
annoying to have to go over the Brooklyn goers. Those who violate the law will have to pay a
Bridge every day. I might just take the Express fine of $300.(76) Up next, we will be taking calls
Tunnel. from listeners to hear their reaction to this
IM Yeah, I know. But the traffic is just so terrible in that new measure.
tunnel. I can’t really handle it.
w I agree.<67) I think we should all just take the 77-79 talk
subway until the Tower Bridge is open w Welcome to our Holiday Sale here at Leeman’s
again. Department store. We are currently running our Red
(fi) Cart Savings Event. Pay just $100 for all the clothing
that you can fit in a single red cart. <77> You can get
68-70 conversation
w OK, your total bill comes to seventy-five dollars. (68> I a cart immediately inside the main entrance
hope you enjoyed your food tonight. to the store. Make sure to take advantage of this
Would you like to split the bill? sale. It only happens once a year!(78) In order to
M No, I will pay. I have a coupon for a ten percent discount. accommodate the high volume of
It’s in my wallet... here it is. customers, we have extra staff located
w OK - Hmm, it doesn’t seem to work when I try to scan it. throughout the store. You can spot them
Let me get the manager. easily because they are wearing green
IM (69) Oh... never mind, I can see the problem. vests. Also, you can enter your name into our raffle
I didn’t read it properly. I’m so careless event by visiting the front desk. <79> I will announce
sometimes. We should have ordered more the results at the end of the day.
drinks!
w Well, next time you come in you should bring a bigger 80-82 advertisement
group, and you will get a better discount that way IM <80) If you’re looking for reasonable prices
anyhow.(70) If you like I can put the coupon in on ink toner, then stop by Quill Office
our computer system so next time you Supplies in Rochester! We have replacement ink
come in you don’t need to bring the card. toner to fit all models of printers and copy machines.
<81> During the month of April, we will send
a technician to your location at no charge
PART 4 to help you remove an old ink cartridge and
71-73 announcement install a new one.(82) If you sign up for
w Attention, conference attendees. Thank you for your regular cartridge refills, you can receive a
patience while you wait for US to solve this delay. (71) 5% discount on all of your purchases. For
Unfortunately, the computer that is to be more information, please visit our website at
used during the keynote speaker’s WWW.quillofficesupplies.com.
presentation is having problems. As a result,

we are currently transferring the necessary files onto a
different computer.(72) We plan to get
underway with the presentation in half an
Ị hour. In the meantime, feel free to enjoy some of the
refreshments provided near the entrance. (73) yye wj||
dim the lights in order to indicate that the
presentation will be beginning. Please return
to your seats at that time.
74-76 radio broadcast

IM Welcome back to your local radio station WXFD 93.7
with the morning news update. <74> Yesterday, the
Clinton Town Council passed a new law
prohibiting pet owners from bringing their
pets onto public beaches.(75) Tim Kellerman,
who was newly elected to the town council
last month, justified the decision by
(HEW)
Continental Lines, with bus service to
83-85 announcement
Columbia, Charleston, and terminating in
w Hi everyone, thanks for meeting with me today. (83) I’d
Eastport. We will be spending the majority of our trip
like announce a few changes in our health
on the highways, so please make sure you have your
and safety policy that are designed to
seatbelts buckled.(94) We will reach our first
conform to the new government
destination, Columbia, in approximately 2
regulations. Firstly, we can no longer work a shift
longer than six hours without taking a one-hour break.
hours, making our time at arrival 10:30
We’ll be using a clock-in system that is automated to P.M., Friday the 15th. We'll be getting on the
send you a text message once you reach six hours. road shortly; please make sure all of your luggage is
You will also wear a device that monitors your time on secure and out of your neighbor’s way. You can learn
the shift.(84) It’s a very simple device, you just about attractions in Columbia and all of our
destinations in the travel brochure located in the seat
attach it to your work belt and it will do the
pocket. Now sit back, relax, and enjoy the scenery!
rest, so you won’t need any training with (HEW)
that. <85> Sharing helmets and work boots 95-97 excerpt from a meeting
is also now prohibited. You will have to w Hello everyone, <95> I wanted to get you together
buy your own equipment, and then later you to go over the recent failures in our
can claim the money back on your tax return. customer service department here at
Monster Telecom. As you know, customer service
(HEW)
86-88 excerpt from a meeting

86 is at the heart of everything we do. We receive on
M < ) Well, it’s only been a year since we
average 3,000 calls per week from customers with a
began operating out of Beijing, but our wide range of needs.(98) In order to prepare you
clothing has become a nationwide success. I got a call
all to handle the most frequently asked
from a reporter at Phoenix Television, and they want to
do a thirty-minute story documenting our rise to questions from our customers, I have
success. They want to interview the designers about distributed the graph in front of you. Please
the clothing we are creating here. Also, Xinhua go over this graph with your team leader and develop
Fashion Magazine wants to come in next Thursday a plan to improve our customer service. Next quarter’s
and do a full photo shoot of one of our stores, so we reviews will be in two months.(97) We aim to have
need to book models for that day. < > They want
87 half as many weekly calls by then.
to take photos of our new range of denim (fi)
clothing. The publicity is really going to get our 98-100 advertisement

M <98> Springdale Fitness Club has just
name out.(88) Our success is going to
skyrocket! We should expect to get a lot expanded its swimming facilities to
busier soon. include a lap pool. We are extremely excited to
(HEW) be able to build on our already impressive offerings of
89-91 announcement aquatic fitness! We'll be having a ribbon cutting
w Hi, everyone. ("> There have been some new ceremony this Saturday at noon, and to celebrate we
regulations sent in from Head Office. Our will be holding a timed lap race! Because we created
productivity assessment was quite poor. They aren’t the lap pool for our members who are serious about
very happy with our performance compared to last training, we must enforce a policy that requires
year.(90) So we are going to have to put in members to sign up for times to use the pool. (100)
some overtime to get ahead of schedule. Additionally, the pool is not to be used for
We really need to stay on top of this, or free style play. Please come down to Springdale
some people might get fired. <91) We are going to Fitness Club on Saturday and join us in the good time!
need to make a roster and work some
weekend overtime shifts. We will have a
rotation list, so each staff member works one Saturday
every three weeks. I know this is a burden, but once
we get high enough above our targets, things will go
back to normal.
(NEW)
92—94 tour guide

Ml Attention, passengers. <92> <93) Welcome aboard
PART 1
quality?
(A) The man is pointing at the flowers. (A)By using

(B) She is picking some flowers. better materials.
(C) The man is holding a flower. (B) I can prove
(D) They are all looking at the plants. him wrong.
(A) The lecture (C) Production
theater is full of costs.
students.
(B) The lecture
10 Which road is
theater is empty.
fastest?
(C) All of the (A) Why don’t I
students are outside
the lecture drive?
(A) He is wearing a tool belt.
(B) The man is loading a cart. theater. (B) Take the
(C) He Is changing the tire in the (D) There is a man highway.
garage. giving a lecture. (C) Slow down.
(D) The tire is brand new. PART 2
(A)The woman is looking at the 7 Who’s presenting
computer.
the sales report
(B) The woman is eating some fruits. at the next
(C) The woman has her hair down. meeting?
(D) The woman is typing on the computer.
(A) I think
Jason is.
(B) It’s already
been sold.
(C) At the
nearest port.
(A) She is holding a vegetable. 8 Would you prefer

(B) She is looking at some fish. an appointment
(C) She is checking her shopping list. today or
(D) She is tasting the vegetables. tomorrow?
snow off the roof. (A) I arrived
(C) His car door yesterday.
is covered in (B) This
snow. afternoon is fine.
(D) He is playing (C) The office
(A) He is driving a on the second floor.
with friends in the
car in the snow.
snow.
(B) He has already 9 How can you
shoveled the improve product

11 Do you mind if I print a document? 21 When are membership fees due?
(A) It’s black and white. Where can I (C) It’s
apply for a job? being
(B) This Is not mine.
(A) The repaired.
(C) No problem. Go ahead. application fee.
(A) No, but you can upgrade. (B)On our
12 (B) A bank account number. Why are you still
website. advertising this
(C) The last week of every (C) Mr. position?
month. Marshall will (A) The new
conduct an advertising
Who’s welcoming our guest? 22 interview. strategy.
13 (A) I think it’s April 24. (B) We still
(B) Please reserve a room. I signed up for haven’t
the leadership
(C) Mary is responsible for workshop.
hired
that.
Are you scheduled for a private anyone.
consultation?
(A) At the
(C) Every
local community
(A) No, I forgot to call ahead. other week.
center.
14 (B) That was helpful. The manager
(B) I’ve been
(C) She departed on schedule. assigned the expects
role. everyone to
That piano purchase a 23 (C) Oh,
player was
so arrive by 7:00
large-screen did I.
really talented, A.M.
wasn’t he? television?
15 (A) I’ll set
(A) Yes, I (A) I bought The wellness the alarm.
was very a projector seminar is this
afternoon, isn’t (B) What did
impressed. instead. it? you expect?
(B) It was (B) How
rather (A) Yes, (C) Leave it at
much did it
16 expensive. don’t be late. the front desk.
(C) I bought cost? (B) No, please
the player (C) Turn register online.
online. Where do we
down the (C) It was
Weren’t you store past years’
quite
volume. sales records?
going to informative.
17 (A) I’ll inform
Why is storage a store
the closet. 24 Where can I find manager.
copy (C) It’s the client’s
center phone number? (B) Yes, it’s
closed
Sunday. an expense
Do you (A) Before report.
today? 5:00 P.M.
want to
18 (A) 30 (C) They
work on (B) The
0 this task have all
secretary
copies, together? been
please. should
(A) I'll digitized.
know.
(B) In walk on
the (C) No, she
the Would you be
never called
19 treadmill willing to
back.
for half an organize the
hour. conference?
(B) A The network
system isn’t (A) The
family get- keynote
together. functioning.
speaker.
20 (C) Sur (A) New login
information. (B) Regarding
e. When consumer
do you (B) For the preferences.
want to corporate
function. (C) Well, it
start?
25
174
Do you mind if I print a document? 21 When are membership fees due?
depends on
when it is.
Have you found

a new intern, or
are you still
searching?
(A) The new
intern starts
tomorrow.
(B) The sales
department.
(C) They will
found a new
company later
this year.
Can I talk to Mr.

Marquez in the
finance
department,
please?
(A) Yes, I’ll
transfer you.
(B) He lives in
a studio
apartment.
(C) No, he’s a
finance expert.

a little more than I 44-46 conversation
30 Is it possible to have this moment. expected. (39
> I will h/l Welcome back, Catherine.
repaired today? I hope you are feeling
have to ask my
(A) Yes, a pair of 35-37 conversation better after recovering
scissors.
bank about the
w Hi, Craig.(35) I was from the flu.(44) I
(B) Won’t the event be possibility of
expecting you to wanted to make
held tomorrow? getting a student
submit the market sure you know
(C) No, we have to loan. Is there anything
order new parts. analysis report about the new
else you can tell me?
yesterday, but I still policy concerning
M <4°) Well, one thing to
31 Why don’t we send the haven’t received it. sick leave.
parcel express? Do you need more time keep in mind is that
w I did hear that now we
(A) It still won’t to work on it? our community need to submit a doctor’s
arrive in time. M Hi, Ms. Watson. I’m really college offers night note along with the sick
(B) Throughout the sorry I didn’t send it to leave form. <45> Will I
press conference.
classes for all our
you by the determined still be paid the
(C) They deliver programs. This is very
deadline. I have recently same amount for
supplies to your doorstep. good for students who
been very busy with
work during the day. And my sick leave as I
another urgent task.(36) I’ll
please remember that would a normal
PART 3 make sure I finish we are one of the top- workday?
32-34 conversation the report before ranked schools in the M Actually, the terms of
w Hi, James. This is Candice doing anything state, and so far more compensation have
in the marketing else. Is that OK? than 5,000 of our changed as well.(46) I’ll
department. <32> I’m 37 graduates have become
w < > Well, I really print out a copy of
supposed to be need that dental assistants.
the new policy and
leading a weekly document for a leave it on your
meeting in room 41-43 conversation
meeting with a desk later today. If
302 soon, but I just Ml Did you enjoy this
potential client afternoon’s training you have more
discovered that the tomorrow morning. questions, you should
session for the new
room is already in I’ll stop by later today contact Jennifer in
software? (41)
I think
use. and help you so that we Human Resources.
can finish it in time.
it’ll really help us
Ml I’m sorry, Candice.
improve the quality
Actually, I have been 47-49 conversation
getting calls like this all 38-40 conversation of our graphic w Hello.<47> I’m calling to
day.< > It looks like
33 w Hello. < 38
> I’m design work. ask about the
an error with our interested in w I thought it was very landscaping
computer system is enrolling in your informative, but there are services you
school’s vocational still a lot of details that
to blame for the advertised in the
training program to I’m unsure about. <42> I
mix-up. newspaper. I moved
become a dental wish the instructor into a new house two
w Oh, I see. Well, is there a had allowed some
assistant, but I months ago and would
currently vacant room like to have some work
couldn’t find any time for
that I could use for the done on my front yard.
information about participants to ask
meeting? The room will M Thanks for calling US.
tuition on your questions.
need to be equipped with Unfortunately, we are
website. M Yeah, I agree with you.
currently swamped with
a computer and a
M Thank you for your interest. However, I heard that
requests from a lot of
projector. the instructor of the
We offer a two- semester customers. Summer is
M I’ll need to check manually training session left his
training program to our busiest season. (48>
to determine which room contact information with
become a dental I’m afraid you will
will be available. <34) I’ll the human resources
assistant at our have to wait a
let you know as community college. department.(43) Why
month until we can
soon as I find Tuition for a single don’t you try
help you.
another suitable semester is $6,500. contacting him via w Oh, I understand. I heard
room. Please wait for a w Oh, I see. Honestly, that is e-mail?
your business is M I completely forgot. I’ll need charge.(54) There is an W1 Grace, did you do it? I
professional and to cancel tonight’s overnight bus that asked you to go to the
reliable, so it’s worth the meeting then. bank yesterday and take
will get you there
wait. In the meantime, I w Don’t worry about that. < > 52
care of it.
by the morning. I
can provide you with a I’ll inform everyone W2 Yes, I did it at about 4:00
can make the booking
plan of what I have in for you. P.M. <60> The bank
for you.
mind. M Thanks! said it might take
Nl Hmm... <55> That’s not
M OK, that would be great. (fi) an extra business
<49> After reviewing a bad idea. Let me
53-55 conversation day to go through
phone my client in
your plan, I can w Hi, this is Shelly from Bafta because they are
Vancouver and I will call
send you an Airlines. (53> having some
you back shortly.
estimate of Unfortunately, your (NEW) problems with their
potential costs. flight to Vancouver 56-58 conversation computer system.
tomorrow has been M Hi, Carol. How was the Sorry, I should’ve told
50-52 conversation cancelled due to recruitment fair in New you.
M Hello Charlotte. <50> I’ll weather York? M I see. In the future, please
be meeting a client conditions. The w It was good.(56) We let me know. This client
for lunch next earliest we can fly you recruited two new
is quite strict about time
week. Do you know so we need to be careful
out is tomorrow night at customer service
any great 11:00 P.M. not to upset them. They
managers, and I bring US a lot of
restaurants around M Oh... I actually have an
got to look around business.(61) I need
here? important meeting
the city. New York is a you to e-mail me
w Yes, Lament’s Kitchen in tomorrow. It won’t be
beautiful place! When
Hildorf Hotel has a quiet easy to reschedule. Is did you start having
the transfer receipt
atmosphere for meetings there any way you can flowers in your office? so I can send them
and the food is delicious. get me on an earlier M Oh... You noticed them? I evidence of the
M That’s good to know. I’ll flight? had them delivered payment.
make a reservation today, w w I’m sorry sir, but we are not today to freshen up the W2 I’m sorry. I’ll email you the
<51> Oh and don’t allowed to fly under place a bit. transfer receipt right
forget that Mr. Willis certain weather w Um...(S7) Are they real? away.
wants to meet you over conditions. We M Of course! Go and smell (HEW)
dinner today to talk understand the them. They are beautiful. 62-64 conversation
about this month’s inconvenience and (58)
I can have some w Did you see this notice?
would like to off your The subways will be out
budget reports. delivered to your
return ticket free of of service during the
office if you like.
morning peak time.
w No, don’t worry about it.
That’s too much bother M I know.(63) The line that
but I appreciate the we need to catch is
offer! closed during
morning peak time.
59-61 conversation <62> They are
M <59> Hi Jennifer, this having some
is Scott. Did you problems with
tracks and they
transfer some
need to fix them. I
money to Mr.
think it’s a safety
Woods yesterday?
issue.
He called me today and
w It’s very irritating. That’s
said they haven’t
probably the busiest line
received the funds yet.
at that time of the
They are one of our
morning. I don’t know
most important clients
why they decided to do
and I don’t want to upset
them. that.

M <64> I think if we get a few other people together, clients who sent to the front desk.
I can drive my car into work. Traffic will be bad but renewed their
(76
> If your name is
it’s much better than taking the bus. credit card this Catherine Goya,
w Oh, great idea. I’ll ask around the office and let you know ị. month were please stop by
later.
sent the wrong the front desk to
(3)
card. We have had claim the wallet.
65-67 conversation multiple calls from
Once again, we will be
M Ms. Franklin, here is the inventory list in case we need to closing in 10 minutes.
bank members
Please finish your
order anything. <65> Please let me know by today saying that they were
shopping immediately.
because the supply company is closing for sent a credit card
with someone else’s
Christmas soon. 77-79 recorded
name on it.
w I see. Well, Christmas is coming up so (66) we will need to message
According to our
wrap a lot of gifts for the staff presents. Also, records, you were M Thank you for calling
I’m tired of holding my phone while typing also sent the wrong Joyce Optical. If you
and we don’t have anything for me to use. are calling to check on
credit card.(73) We
the status of an order,
Can you please order me something? ask that you
M Yes, no problem. I will order that for you. Also, we are out of press 1. <77>
please dispose
business cards and we have some new employees Remember, we
of the credit
beginning after Christmas.< > I suggest we have
68 are the only
card by cutting
business cards ready when they arrive, otherwise glasses store in
it with a pair of
we may look unprofessional. town that offers
scissors. In the
w Good idea. Go ahead and order those too.(67) the services of
meantime, we will
our opticians free
issue a new credit
card and have it of charge.(78) That
delivered by express means you can
mail. We apologize get a
for the complimentary
inconvenience.
eye examination
as your vision
74-76
changes. (79> If
announcement
w (74> Attention, all
you would like to
shoppers. The meet with one of
West Point our opticians,
Mall will be press 2 now. We
appreciate you
closing in 10
choosing Joyce
minutes. We
Optical and we hope
thank you for
to see you soon.
shopping with US
and greatly
appreciate your 80-82 advertisement Ac
tu
business.(75) To M (8°) Would you like al
Te
purchase to own a high- st
05
items, please powered laptop Sc
PART 4 bring them to that is small rip

t
71-73 telephone message the cashier enough to fit in
IVl Hello, Ms. Grayson.(71) This is Michael Cook right now. Also, your suit pocket
calling from Alliance Financial Bank. <72> we would like to or purse? Then the
It has recently come to my attention that inform you that a new compact laptop
wallet that was Hypertop from
some
found inside the Hyperline is the one
store has been you have been waiting

for. The laptop and place an we don’t usually (NEW)
also boasts 92-94 introduction

order. <82> If you have on our list. I w Welcome to your first
impressive don’t recall any special
order this laptop training session at
graphics and fast events coming up, and
processing times. this week, we will Jarret’s! The next four
the calendar doesn't
However, this is provide a days will be quite
have anything on it. Did
intense as you will be
not available at portable printer at you make the order? I’m
our stores for now. shown a lot of different
no extra charge going to call the supplier
equipment you will be
<81> To as a special but I want to check with
required to handle in
purchase this promotion. Don’t you first in case you
your daily job. Try not to
laptop, you need the products.(91)
hesitate. Take get too overwhelmed.(92)
need to visit advantage of this Give me a call
Once you get used
our website amazing opportunity! back, and please
to the assembly
bear in mind I have
process, the
(NEW)
how this new type to finish the
83-85 excerpt from a machines will
of equipment kitchen inventory
meeting become very easy
works, so we can by 11:00 A.M... and
w Hi, thanks for coming for for your efficiency
begin producing it’s already nine
this special meeting at working the line
content as soon as thirty. Thanks Chef.
today.(83) The reason I will grow rapidly
called everyone is possible. within a year. At
(®) Jarret's we pride
to announce our
new partnership 86-88 notice ourselves on producing
M Hi, everybody. This quality materials in a
with Walker
Saturday, the fitness positive environment.
Studios. As the CEO center will be upgrading We hold weekly team
of Metro Studios, it is my our water heating building exercise and a
great pleasure to system in the monthly staff getaway.
witness this amazing
bathrooms. <86) > I’m sure you will
(93
opportunity to work with
such a high caliber
Unfortunately, the enjoy our company
company like Walker hot water will be off events and
Studios. They possess a from 9:00 A.M. to become good
number of studios that 12:00 P.M. If anyone friends with your
are capable of producing was planning to come in colleagues. Today
cutting edge quality 3-D
and exercise,<87> you we will have a tour of
films. This will allow our
might want to hold the factory and meet the
company to begin
off until later. If the workers. The next three
producing 3-D films.(84) days are spent on
work gets delayed, (88> I
And why wouldn’t machine training. <94>
will send a text
we? The majority of our One of the days we
films are science fiction, message to all club
will have a special
and I believe a transition members to notify
team lunch and the
into 3-D is an excellent you of any
president will be
path for US. I have changes.
ensured that we will (NEW)
coming in to meet
have full access to 89-91 telephone everybody.
Walker Studio’s message (NEW)
equipment, and in return w <89> Hi, Chef Garder, 95-97 excerpt from a
they will become a meeting
this is Lauren Cole M Alright everyone, here’s the
shareholder in our
phoning from the analysis of this year’s
company. I suggest
(85)
restaurant kitchen. micro brew market

that our studio
The delivery just came shares. The good news
staff should spend in, and (90) there is a is, Alright Ales is still in
the next following lot more meat and the top five small
weeks studying fish delivered that breweries in the

Northcut region.<95> you will be dealing
The bad news is, with as a
the newest entry stockroom worker.
into our market, The worksheet in front
Strange Brew Ales,

has a directly
competing beer
and is making
strong gains. In
order to stay
competitive, we must be
able to introduce new
styles of craft beer to
our consumers. Our
analysts agree, if the
current trend continues,
Strange Brew Ales will
bump US out of the top
five by this time next
year. Our master
brewers have come up
with four new styles of
beer that we will
introduce to a focus
group at the upcoming
Northcut Beer
Festival.<96) Once we
get consumer
feedback we will
select the two
most popular
offerings and
create an
aggressive
marketing
campaign. Our sales
must increase by at
least 5% over the next
quarter in order to
maintain our market
share in Northcut.
(NEW)
98-100 announcement
and worksheet w
Welcome to Big Toys’
warehouse orientation.
As the industry leader in
children’s toys,<98> it is
essential that you
understand the
huge volume of
merchandise that

of you is a map of our warehouse. Each section
of the warehouse is divided into zones by the ,r
type of toy, and then arranged alphabetically by
manufacturer.(99) At the bottom of the map is a list of
toys we would like you to collect and place on
the designated pallet for shelving.
There will be a “Z” and a number before the name of the toy,
to let you know what zone it is in. <100>
This is a timed exercise, and all toys should be
collected within 1 hour. I understand this is a trial by
fire, but once you get the hang of our organization, you will be
able to complete a task like this with ease.
PART 1
(A) There are some

(A) She has some building designs on the
grocery bags. table.
(B) She is holding some (B) The woman is
flowers. drinking a cup of coffee.
(C) She is reaching (C) The woman is writing
out to pick up a a recipe.
vegetable. (D) The woman is
(D) She is washing the talking on the phone.
fruits.
(A) The man is typing on

(A) The boy is putting the computer. Ac
tu
bait on the hook.
(B) They are both al
(B) The father has his looking at the laptop. Te
st
right arm around the boy.
(C) The men are wearing 05
(C) The boy is reeling in ties. Sc
rip
a fish.
(D) The men are t
(D) They are fishing checking some
on the pier. blueprints.
(A) Sometime
before Friday.
(B) In my desk drawer.
(C) We don’t allow
refunds.
(A) He is washing the fruits.
(B)He is cutting up
some vegetables.
(C) There are some glasses
of water on the table.
(D) She is standing next to
him.
(A) They are looking at

some documents on
the table.
(B) They are wearing
helmets.
(C) There are some people
working behind them.
(D) One of the men is
writing on the document.
PART 2
7 Who’s responsible for the
report?
(A) Sometime in the
afternoon.
(B) In the news report.
(C) It’s John
Draper.
8 Where can I buy a ticket?

(A) A round-trip ticket.
(B) On the official
website.
(C) By 5:00 at the
latest.
9 Did Mr. Stacks show you

the new work schedule?
(A) Yes, he was.
(B) It’s behind
schedule.
(C) Actually, Ms.
Dwain did.
10 When should I call the

travel agency?
11 How many tables should (A) No, it was a baby
I set up? toy.
(A) It’s a table for four. (B) Of coursed I’d love
(B) There isn’t enough to.
time. (C) Sometime next
(C) At least twenty. month, I think.
12 Let’s take a short break. 18 Is this food enough, or

(A) I’d like that. should I prepare more?
(B) It’s a short-term (A) The restaurant is
contract. busy.
(C) I put the brakes on. (B) That will be
plenty.
13 Why won’t the television (C) I need a pair of
turn on? gloves.
(A) Because of a
scheduling conflict. 19 When will the manager
Maybe it isn’t
(B) be making the
plugged in. announcement?
(C) It was yesterday. (A) At around 3:00
P.M.
14 Would you rather eat out (B) Yes, that’s what I
or pack a lunch? heard too.
(A) It was delicious. (C) In the auditorium.
(B) We’re preparing for
a new product launch. 20 Which shirt did you
(C) Let’s go to a decide to buy for your sister?
(A) I decided to hire
restaurant.
more employees.
15 Sam is a really great Actually,
(B) I
clerk, isn’t he? bought a scarf instead.
(A) Yeah, he is (C) How much is it?
very hard-working. 21 Would you like me to
(B) Well, the clock is a return this book for you?
few minutes slow. (A) No, I haven’t
(C) No, he just moved finished it yet.
last week. (B) I’ll book a room for
you.
16 How often does this bus (C) Please help me lift
come? this.
(A) I will come up with
some ideas. 22 I’m having a hard time
Every
(B) twenty choosing what to wear.
minutes. (A) I bought the
(C) The train to clothes last week.
Hemsville. (B) Where is the exit?
(C) I can give you
17 Isn’t Mary having a advice.
baby?
23 Isn’t the museum closed 29 Would you prefer to
on Mondays? meet this Wednesday or Ac
(A) Sometime this tu
on Saturday? al
morning. (A) I won’t refer to the Te
st
(B) You’re right. matter again. 06
Sc
(C) We will open a
(B) We can meet the rip
new branch. t
deadline.
(C) I’m most free
24 Mr. Yamaoka will be
dropping by today, won’t he?
on the weekends.
(A) Can you pick it up
for me?
30 Have you printed a copy
of the itinerary for
No, he
(B) said
everyone?
he’s too busy.
(A) Yes, right here.
(C) Yes, it was his first
(B) A cup of coffee,
visit.
please.
(C) No one knows
25 I think I need to fill the
where she is.
car up with gas.
(A) Take a right 31 This book is too difficult
for me.
turn here, then.
(A) Then I’ll pick
(B) It’s a natural gas
out a different one.
company.
(B) The library is close
(C) Don’t forget to by.
pack the truck. (C) Try this hat on.
26 Could you come to the

office early tomorrow? PART 3
(A) It’s reflected on the 32-34 conversation
surface. w Hi, Mr. Joyce. This is Sally
(B) Yes, I met him in Walker calling from
Frohman Publishing. <32>
the office.
My company has a
(C) What time?
three-page text that
27 Why hasn’t the delivery we need translated
arrived yet? into Chinese. I
(A) Let me call Ms. know you
Anderson. sometimes do
(B) I’ve signed the these kinds of
document. short-term jobs for
(C) A cardboard box.
our company.
M Yeah, I would be happy to.
28 Were you at the (33)
However, you
workshop this weekend?
(A) I’ll visit her next
should know that it
weekend. is my policy to be
(B) Yes, I attended
paid in advance. Is
that OK?
with Jake and Melissa.
w That’s no problem. I’ll
(C) I was going to
transfer the money into
shop for groceries.
your bank account are completely satisfied.
immediately.<34> The Have you consulted with
deadline for this them about the furniture
for the master bedroom?
translation hasn’t
M I have. They agreed on all
been decided yet. of our plans except for
Once I know, I will the choice for the master
inform you. bed. <39> They’re
M Thank you for your worried it is too big
understanding. Please e- and will occupy too
mail me the document. much space, so I’m
I’ll do my best. looking for
something smaller
35-37 conversation
w Good morning, James.(35)
that still fits the
Here is a copy of color scheme of the
your expense room. w OK.(40) I was
report from last planning on
month’s business ordering all the
trip to Tokyo. furniture today, but
M Thanks, Mary.(36) Oh, I think we’ll have to
while you’re here, wait until we get
can you leave a their permission.
message in this
get-well-soon card 41-43 conversation
for Bryce? He had w <41) Hi, I’d like to
knee surgery yesterday adopt a pet that
and I was thinking this doesn’t have a
card might cheer him up. home. I live alone and
w Oh, did he? I didn't even feel that a dog would be
know he was in the great company.
hospital. I was out of M You came to the right
town yesterday. Is it place.(41) We have
serious? many cute dogs
M Not that I know of. But he here who were
said he had to stay in the
hospital for a few days.
rescued from the
<37> I’m planning on street and don’t
visiting him this have a home. What
kind of dog are you
evening after work.
looking for specifically?
38-40 conversation w <42> Well, my house
w (38> I need to talk to is not that big, so I

you about the was hoping for a
dog small enough
interior decorations
to hold in my lap.
we are carrying out
M All right. (43> Before we
at the Carleton’s
can allow you to
property. They are a
adopt a dog, we
major client, so we need
to make sure that they need you to
complete some stronger than any
official paperwork. other product on
If you have a seat in the the market.
lobby, I’ll bring you the w Yeah, I saw it this morning.
documents immediately. <48> I’m hoping the
advertisement will
44-46 conversation help convince
M Hello, this is David Wright.
customers to
(44)
I represent the
purchase our
guitar player Joe
newest line of
Jackson, who will
be performing at fishing rods.
48
M < > I’m sure it will.
your venue this
weekend. I (45) <49> I’ll get in touch
wanted to remind with the advertising
agency and request
you that Mr.
that the ad be
Jackson requests
placed in other
that no cameras be
magazines as well.
allowed during the
duration of his
performance.
w Yes, I remember. We have
posted flyers at the
entrance prohibiting
cameras and have asked
our staff to remind guests
that photography is not
allowed.
M Thank you for your
cooperation. As you
know, Mr. Jackson is
very sensitive when he
plays.
46
w < > I’ll make an
announcement
onstage before the
show to inform the
audience one more
time about this
restriction.
47-49 conversation
M Hi, Kelly. Did you see our
advertisement in this
month’s issue of Fishing
Fanatic? <47> The
accompanying
graphic shows how
our fishing rods are
50-52 conversation biggest issue is that our entertainment Ac
M1 Heights Department store, Michael speaking, how can I expenses are way too high. I think we need to tu
al
help you? reduce the amount we are spending on company Te
st
w Hi, this is Sarah. (50) I purchased a Regan lunches and dinners. 06
cashmere coat from you two weeks ago, w < > Yes, I agree. I think we need to start
80 Sc
rip
but I still haven’t received it yet. I was told paying for our own lunches. t
that I'd get it in 2-3 days. M2 I agree with both of you, but I think we need to keep
M1 Hold on a second, (51) you’ll need to speak with a entertaining clients. I think if we pay for our own
representative from the Regan boutique. I’ll lunches, then that will leave money to take clients out
for dinner.
transfer your call.
w No problem. M1 That’s a pretty good idea Bob. Karen, does that sound
M2 Hello, this is Regan Luxury Boutique, Brian speaking, OK with you?
what can I help you with? w I think that’s a great compromise Bob. <61) I will make a
w Yes, Brian, this is Sarah. I bought a coat from you two monthly budget plan and e-mail it to you
weeks ago and I’m wondering what happened to the this afternoon.
shipment. (fi)
M2 Oh, hello Sarah, I’m sorry to hear that you haven’t 62—64 conversation
received it yet. Let me check the computer here. (52
> w Do you know why the lifts will be out of order next week?
Can you give me your full name? M (62) Last week, Harriet saw that there were
w Sure, it’s Sarah Jane Park. some inspectors in the building next door.
(fi) Our maintenance checks aren’t up to date so if we get
53-55 conversation inspected, the building manager might be in trouble.
M Hi, Mrs. West.(53) Everything is setup for your w Oh, OK. But did you see the time schedule? (63) The
anniversary party tonight. If you can arrive at busiest wing in the hospital will be closed
about 6:00 P.M., that would be great. from 8-9 A.M. So many people will be arriving to
w 6:00 P.M.? I have meetings until 8:00 P.M. tonight. You
work at that time. I don’t understand why they would
know we are merging with another company at the
schedule the North Wing repair at that time.
moment; it’s a very important time for our company.
M Hmm... Yes, you’re right. (64) I think we should talk
M Oh no... I’ve scheduled the band to play from six to ten
to Dr. Franklin about this. I’m sure he can get
o’clock. And dinner will be served at seven o’clock.
the schedule changed.
w Well, I wish you would have told me about this earlier.
w I better do it now so the technicians have time to
M <54> But it’s your fifth year anniversary
reschedule.
party... (HEW)
w OK. <55> I will cancel my last meeting tonight 65—67 conversation

and arrive around six thirty. So don’t worry; w Good morning, this is Hardy’s All Purpose. How can I help
everything will be fine. I will just be a little late. you?
65
M < > Hello. I picked up a camping pack this
(NOT)
56—58 conversation
morning but it’s missing some of the items.
M Hi, Susan. This is Rob. (56
> Did you get the flowers
w Do you know which items aren’t there?
I sent you?
M <88> I have the mats, sleeping bags and the
w Yes, I did, but unfortunately, I’m allergic to sunflowers. I
carry bag. I thought there was supposed to
had to go to the hospital because they were in my
be one more item in there.
office for several hours.
w Ah yes, I know what it is. Are you able to drop in the store
58
M < > Oh, I thought you would like them.
today? (67) I will give you a 15% refund
w You know I’m allergic to pollen Rob. How could you
because of the mistake.
forget? <57) You should take me to dinner
M Oh, really? That’s very kind of you. I’ll come this afternoon
tomorrow night to apologize.
and pick it up.
M OK. I will! I’ll take you somewhere nice. Sorry about the (NEW)
flowers! 68-70 conversation
59-61 conversation M Hi, I have a carpet that is identical to this one here.(68) I
MJ Hi Bob, hi Karen. The reason I called you in is to talk
need it cleaned as I’m going to be selling
about the budget for the last two months. (59) This
my office soon. There are 3 rooms.
w <69> Three rooms of that carpet would cost w Hello, Roger. It’s Jenna speaking. According to an e-mail I
seven-hundred and fifty. received from Tina Miller, our business trip to Moscow
M Oh really? I thought you were advertising a 15% discount has been delayed until next month. <80> The factory
on all your carpets? we are scheduled to tour has been closed
w That discount only covers our frieze and shag pile carpets. for some renovations. (81) We are waiting
M Hmm... <70> I see. OK. I will need some time to until the construction at the factory is
think about it and I will come back. finished.(82) In the meantime, I’ll send you
the revised travel itinerary for you to
review. Let me know if you have any questions about
PART 4 this change.
71-73 radio broadcast (£)
w You are listening to the news for the town of Clinton on 83—85 speech
your local CCBN radio station. <71> School district
w Thank you, thank you so much...I feel truly
(83)
officials have announced that they will be

honored to be promoted to Executive Chef
extending the deadline for new candidates
at such a prestigious establishment such
to register for the upcoming school board
as Gray’s on High street. I have been here for
election this May.<72> Remember, you can five years, and during that time we have been able to
find the location of your voting district by We have
achieve a two-star Michelin rating. (85)
visiting the official website of the town of

spent hundreds of hours in the kitchen at
Clinton. <73> We encourage all of the
night perfecting our recipes and working
citizens of Clinton to exercise their right to
on new and exciting culinary techniques.(84)
vote in the May election.
I have to say, this promotion is not just for
74-76 radio advertisement me. I could not have done this without
M Hello, everyone.(74) Help US celebrate the ten- highly- skilled crew. Their diligence and hard
work have led to our success. So, please join me in
year anniversary of Salem Furniture Outlet
giving them a warm round of applause. To our future!
in downtown Marion. <75> From now until (NEW)
the end of the month, you can get a free 22- 86-88 telephone message
inch flat-screen television with a purchase
w <86> I’m just calling because I wanted to say
of over $1,500 or more! So come on down and
check out our fine selection of couches, chairs, dining
thank you so much for helping with the
room tables, and much more. (78)
This anniversary catering at last week’s gallery opening. I
offer only lasts until the end of the month. really wouldn’t have been able to do it alone, and I’m
Don’t miss this great opportunity. Come in today! so grateful that you helped me on such short notice.
The green curry you made was absolutely delicious!
77-79 instructions <87> You have to show me the recipe!
M Thank you for attending today’s safety workshop. My I think there was not a single person who didn’t love
name is Tim Hines and I’ll be instructing everyone on that dish.(88) Anyway, I’ll see you next week
how to maintain a safe work environment.< 77> As you for the Charity Ball. I’m really excited to
know, a factory is full of safety hazards.(78) I see what dishes you cook for us!
have looked over the history of accidents
for this factory and it appears most
accidents happen during the night shift.
<79> Therefore, my first suggestion for
everyone here is to make sure you are
getting enough sleep before your night
shift. Sufficient rest is one of the best methods for
avoiding work accidents.
80-82 telephone message

(NEW)
majority of our cruise in Billing’s Bay,(100)
89-91 news report
but we will also be following the coastline Ac
w ("> In other news... Bernburg Studios, which is the of Eagle Island to Port Lewis for a tu
al
studio responsible for such blockbuster hits as Rolling Te
champagne toast. During our cruise, our host/99'
Hills, and standing Tall is looking to film a movie in st
Westchester.(90> The CEO has made an

star master Jenkins, will be directing you 06
Sc
announcement requesting someone to through the constellations that are in view, rip
t
allow them to film inside their home. In the and with any luck we will be able to witness
movie, the chosen place will be the home of the Oscar tonight’s meteor shower! While we are cruising,
Award winning actor Robert Holloway. <91' The CEO we ask that you wear your life jackets at all times when
on deck for your safety. If you begin to feel sea sick at
admitted that it is awkward to impose upon
any time, I encourage you to visit our on-board clinic for
someone’s private life, but he also said he some medication. Now I would like to ask everybody to
received hundreds of applications. After join the captain in the stateroom for a rundown of this
all, this is Robert Holloway we are talking evening's services!
about. The studio has not chosen a location yet so if 95-97 telephone message
you are still interested, visit Bernburg Studios website. M Hello, this is Trent Herrington from Blanders & Co. We
(fi) recently received an order from you and there are
92-94 advertisement some missing items.(95) On the invoice, it clearly
M Hello, Happy Day shoppers. > It’s our anniversary,
(92
says we ordered 30 case binders but we
and we’re offering 50% off the prices only received 20. We also did not receive
advertised on everything until Friday night any of the legal pads we ordered. <96' We
at midnight! Save on everything in our store, have some important cases today and we
including our premium selection of pillows. Collect the needed those case binders to organize our
whole series of Mama San brand pillows for half off! (93)
client’s defense professionally. <98' I97' As a
At the end of our sale, we will be
law firm, it is very important that we arrive
restocking our shelves with a brand- new
to the court organized. Is it possible for US to
inventory, so everything must go! (94> Be sure to pick up the binders and legal pads this morning?
stop into our style specialist. Bring a Please call me back on 2612-4547 as soon as
picture of a room you want to redecorate possible. Thanks.
PART 1
(A) They are drinking

cups of coffee.
and we will help you make choices to make
(B) He is pointing
every day a Happy Day! Thank you for being our
loyal customers and we look forward to making you
at some information.
smile! (C) The man is writing
(A) He is mixing the snow.
(S) something on the
(B) He is making snow for
98-100 tour guide document.
skiing.
w, Welcome aboard the Midnight Cruise, Loveport’s most (D) All of the women are
looking at the man. (C) He is clearing some
romantic evening! < ' We will be spending the
98

snow with a (A) She is wearing at the resort. itinerary been sent out yet?
snow blower. long pants. (B) I turned the (A) At Terminal 6.
(B) She is paying the equipment off. (B) He was a travel
(D) He is cleaning the
bill. (C) Will it be paid agent.
road with a broom.
(C) Her reflection or unpaid? (C) We haven’t
is in the mirror. decided on the dates.
(D) She is looking at 14 Did Olivia already return
her reflection.
the rental car? 20 Who forgot to turn off
(A) Yes, just this the lights last night?
morning. (A) We were waiting
PART 2
(B) There are several at the traffic lights.
(A) The cars are 7 Who are you going to different models. (B) I’m guessing it
being transported in send on the business trip? (C) I’m ready to order was John.
a truck. (A) I’ve picked now. (C) Kelly will take a
(B) The cars are being Susan in accounting. day off tomorrow.
fixed. (B) It was a very 15 Isn’t this area off limits 21 We are offering a
(C) There are many rewarding trip. to motor vehicles? promotional deal at the
people in the cars. (C) At the start of next (A) It’s fifty percent off
year. moment.
(D) There are cars on today. ặr
the top level of the truck. (B) There is a (A) Congratulations
(A) They are fixing
8 Why don’t we go for a walking path only. on your promotion.
the computer.
bike ride tomorrow? (C) Actually, it’s a (B) What benefit
(B) They are (A) I gave Mr. Holland stolen vehicle. can I get?
pointing at the a ride to the airport. (C) Jenny will deal
computer screen. (B) That sounds 16 I’d recommend using with the complaint.
(C) They are both like fun. the stairs today.
holding documents.
(C) It was 3:30 P.M. (A) Can you tell 22 I can borrow your book
(D) They are
pointing at each other. me why? for a few days, can’t I?
9 Did Monica answer the (B) No, I didn’t stare (A) A few co-workers.
phone, or was she away straight into the camera.
(B) Of course. It’s
(C) I usually use the
copy machine at the corner. no trouble at all.
(C) They booked
17 When will I receive this tickets in advance.
(C) She is changing from the office?
the oil in her car.
(A) I’ll mark it on the calendar at the office.
(D) She is putting air
into her tires.
(B) Please leave a message.
(C)She was meeting her client at that
10 Which theater is
the movie showing at? time
(A) She is (A) He's a
famous actor. month’s paycheck?
pumping gas 23 Didn’t your team
into the car. (B) Well, I’ll will be(A)heldThe conference
next month. improve your sales
(B) She is paying have to check. figures compared to last
(B) Before March
for the gas. (C) She's over month?
there. 3.
(C) In the bottom (A) Yes, the budget
drawer. proposal is due this Friday.
11 Why is there a moving the camping trip?
truck parked outside? (A) You’ll need (B) Actually, they
(A) We’re removing hiking boots. 18 Do we have enough gas were about the same.
coffee stains. to get to the airport? (C) I couldn’t figure
(B) He’s on a
business trip with his (A) Who arrived at the
(B) Into a bigger airport yesterday?
out how to use this product.
office. colleague.
(C) Yes, we should. (B) We don’t have
(C) Because new 24 How can I find her
to worry about it.
neighbors are moving
(C) She’s the chief contact information?
in. 13 You will receive five (A) We negotiated a
flight attendant.
days off next month.
contract.
12 What should I bring on (A) I had a great time
19 Why hasn’t the travel
Ac
tu
Actual Test 06 Script 189 al
Te
st
07
(B) By Wednesday at (A) You’re welcome. M Do you think so? But I each and every
the latest. (B) Was it out of thought we increased customer.(40) Next, I’d
order? our stock this month
(C) Check the like to ask about
(C) I was in the compared to last. How
client list. meeting room. your availability
are we already running
during the week.
25 Where is the coffee out?
31 What did the tennis
shop you recommended? instructor say? w Well, all of the 41-43 conversation
(A) I usually wear a (A) She said to advertisements we w Hello, this is Suzy Smith
suit. practice more. placed seem to be calling for Dan Harmon.
It’s
(B) across (B) Have you decided having the intended I work at Danny Sweets.
from the post office. on a date? effect. (36> Thanks to (41)
I’m calling to let
(C) I told you so. the promotional
(C) It’s 3 o’clock you know that the
sharp. sale this month, wedding cake you
PART 3 we are selling a lot ordered is ready to
26 Would you like to drive more televisions be picked up at
instead of me? 32-34 conversation
w Hi, Mark. This is Julie in than usual. any time.
(A) It looks like he 37 M Oh, thanks for calling.(42)
accounting. < > Our
32 M < > OK, if anyone
missed the bus. I’m extremely busy
printer has broken tries to buy a
(B) Yes, I’ll call right television that is making other
down again and
now. out of stock, tell preparations for
nobody in our
(C) Sorry, I can’t. I them that they can the wedding
department knows
forgot my glasses. still get the same tomorrow and
how to fix it. Could
promotional deal won’t have time to
27 Did you say you were you stop by and
next month as stop by. Can you
stopping by today or give us a hand?
well. deliver the cake
tomorrow? M <33> I wish I could instead?
Actually, I said
(A) help, but I have a w I’m sorry, but we don’t offer
38-40 conversation
this weekend. meeting with an M Ms. Simpson, can you tell any delivery service.
(B) A nice day for a important client in me why you applied to <43) However, if you
walk. half an hour. I have work at our store? <38> give us a name in
(C) Yeah, I thought so to be fully prepared Judging from your advance, you
too. when he arrives. could have
resume, it appears
w I understand. (34> I’ll try someone else pick
you have no retail
28 Food will be catered for to find an experience. What it up for you.
tonight’s party, won’t it? instruction do you think Ml <43> OK, I’ll try to
(A) It was my birthday
manual. I hope it makes you find someone to do
party.
will help me figure qualified for that for me. I’ll call
(B) It’s scheduled out what exactly is selling apparel? back later.
I
to arrive at 6 o’clock. wrong. w You’re right. I previously
(C) No, he isn’t
M All right. I'll check on you worked as a secretary
registered here.
right after the meeting. at a hospital. (39
> At 44-46 conversation
29 Isn’t Mr. Rolland away 35-37 conversation that time, I learned w I have noticed that a lot of
our customers are from
from the office this week? that I really enjoy
35
(A) Yes, he comes w < > Mr. Hawke, I just all over the world.(44) I
back next Monday. looked over our working with think it’s because
(B) This product will projected sales for people. So I thought we provide exotic
be released next week. this month and it working in retail would and delicious food,
looks like our be a good fit for me. and we are near
current inventory M Yes, that is very important. very popular
of televisions Here at our store, we tourist attractions.
30 I fixed the printer in the won’t be enough to expect all employees to M You’re right. I have noticed
break room this morning. be kind and helpful with
meet demand. that too.(45) I was

thinking maybe it Ml OK, thanks. Just let me plumbing systems
would be very know immediately if you in their new
helpful if some of find somebody. offices. They want to
our servers could know when we will
50-52 conversation begin.
speak other
w Wilmore Appliance
languages fluently. w (54) I intended to call
customer service. How
That would make things them today, but I’m
can I help you?
much more comfortable waiting for a call
for our customers. Ml Hi, <50> I’m having
from some
w <46> Actually, I have problems with the
workers. They are at
already scheduled freezer part of my the building site now
two interviews next fridge. The testing the ground. <55>
week with potential temperature never It seems as though
employees. I’m going goes below 5
there may be some
to interview a woman degrees Celsius
problems installing
who can speak even when I set it
the pipes
Japanese and a man below freezing.
who can speak Spanish. underground. We
w Do you know the model
may need to dig
number?
47-49 conversation deeper than we
Ml Let me check. It’s the
M Hi, Lindy.(47) Jessica
Azura 783XB model.
expected. I will let
just left to go home them know by this
w (51> Oh, I’m sorry but
because she had a afternoon.
we no longer make Ml I see. I’ll call UHP and let
bad headache. I told
her to take the day off that model so I them know the situation.
tomorrow as well to go can’t help you over They didn’t sound like
to the hospital. (48)
Do the phone. they were angry, they
you think you Ml That’s going to be a were just curious to
could come in to problem. I purchased know what was going
fill in for her several gallons of ice on. Let me know when
tomorrow cream for a party you hear back from the
morning? tomorrow. workers.
w Oh, I’m really sorry, but w I’m so sorry. I’ll send
(52) ta)
tomorrow I have to 56-58 conversation
a technician over w Okay sir, your total bill
attend a close friend’s
as soon as comes to one thousand
wedding. <49>
However, I’ll call possible so that dollars. Would you like
around to see if the problem is to pay with cash or
any other looked at. Will card?

anyone be home at Ml One thousand dollars? <56)
employee is
around 5:00 P.M. Are you serious? w Yes
available to work
tonight? sir. You ordered a lot of room
tomorrow in place Ml Yes, I’ll be here. service over the last few days
of Jessica. w Good. Our technician will and spend a lot of money at
be there between 5 and the downstairs bar and
6 tonight. restaurant. <57> You
(fi)
stayed in room 208,
53-55 conversation
didn’t you?
Ml Hi, Angela. I just got an e-
Ml No. I was in room 207.1
mail from UHP
think you’ve made a
incorporated.(53) They
mistake.
are asking about
w Oh, I’m sorry sir. <58> I
installing the

will give you a 10% Ml Yes, it was delicious! Oh-1 Street said I could Kim’s Taekwondo
discount next time have a voucher here. not park there after Center and
you stay with US. I Let me find it... Here nine o’clock in the energize yourself
apologize for the you go. morning. with the healthy
confusion. w Hmm... I’m not sure if you M That’s a good idea. and exciting sport
can use this... Franklin Avenue has
of Taekwondo.(72)
59-61 conversation Ml (63)
Oh! I see the parking until ten o’clock.
We are offering a
W1 Hi, can I please talk to problem. Never
67
w < > I suggest you special discounted
Robert Porter? It’s take the bus
mind.(64) Can we sit membership to
regarding the repairs to tomorrow; it took
back down and those with no prior
the office equipment at me thirty minutes
Baker & McKenzie.(59)
have some drinks experience. So even
so I can use the to walk to the if it’s your first time, don’t Ac
He is the Head office from tu
voucher? hesitate. Come sign up al
Engineer, right? Franklin Avenue. today. We are located Te
w Certainly. I will find a table
W2 Yes. May I ask who is (NEW) st
on Main street. <73>
for you now. 07
calling? 68-70 conversation You can also come Sc
w Hello. This is Will’s Hi-Fi, rip
W1 This is Susan Sherman. by bus by getting
65-67 conversation Margaret speaking. How
t
I’m the maintenance off at the bus stop
w I apologize for being late to
manager at Baker & can I help you today?
work. <65> The near Geller Bank.
McKenzie. (60)
Some M <68> Hi, I bought a
parking lot on Now is the time to
of our equipment laptop package refresh yourself with
Swan street was from you today.(69)
is missing and I’d Taekwondo.
closed for some It was supposed to
like to know where
reason. I think they have a free gift but 74-76 introduction
it is, and when we
are moving to another M <74> Welcome to the
will get it back. it wasn’t in the
location. Museum of
W2 OK, wait a moment. I will bag.
Ml I understand. <65> Most Electronics.
try to put you through to w Oh, is this Graham? I
of the staff were served you today. I’m Here you can see some
Robert. Please hold the
late because of sorry that we left out the of the earliest
line.
this issue. Where did free gift. televisions, radios, and
W1 Thank you.
you find a parking M Yes, this is Graham. Do I telephones. This month,
Ml Hello? Susan?
space? On Franklin need to come and pick we have a special
W1 Hi Robert, I’m calling in
Avenue? up the gift? exhibition that focuses
regards to the missing
w Yeah. There was some on radar and other
office equipment you w No. <7°) We can send
parking on Franklin technologies developed
repaired at Baker & it to you by post. I
Avenue. So I parked during World War II.
McKenzie yesterday. will have the (75)
there.(66) The sign on delivery driver George Butler,
Where is it and when
drop it off an expert in the
will we get it back? Swan
tomorrow. Can you field, will be giving
Ml Oh, I left a note with your
give me your a short talk
receptionist.(61) I told
address? describing the
her we needed to
M Oh, that’s great! My history behind this
take it away to our marvelous
address is 1900 Forest
workshop for technology. <76>
street, West Hampton.
special repairs. We There is also a
should have it ready by workshop for
the end of the week. PART 4
(NEW)
students aged 13
62-64 conversation 71-73 radio to 19 where they
w <62> OK, your total advertisement can assemble their
bill is $75. Did you w Are you feeling down this own radio
enjoy your food fall season? (71) Then transmitter. It will be
come down to a good opportunity to
tonight?

learn a few basic to keep track of Westbridge Film
principles of electronic Festival this evening. I
what is debated.
engineering. hope that all the films
After this meeting, you
will need to send a have been enjoyable so
77-79 announcement summary of it to all far. The next film we are
w Attention, all conference
attendees. In order to going to
attendees. <77> Due to perform this duty, he or
the late arrival of a she needs to be a
shipment of food, detailed listener. <82>
the conference But for now, I
center cafeteria would like you to
will not be able to give personal
serve lunch this introductions. That
afternoon. We way, we can get to
apologize for this know each other better.
inconvenience.(78) We
(NEW)

will be issuing
meeting
meal vouchers
w Hi, everyone, let’s start the
that can be used at weekly work meeting.
any restaurant in
(83) Firstly, I want
the surrounding
you to know that
neighborhood.<79>
I’ve hired five
Please be back in
the conference more staff for the
center by 1:00 main factory room.
P.M. in time for <84) I know that you
Janet Wallace’s are all
presentation on overworked; I’m
how to use the trying hard to push for
new client funding to get two more
management people in over the next
few months. The new
software.
staff will be here on
Monday morning, so I
want everyone to go out
meeting
of their way to train
M Hello, everyone. (80>
them as quickly as
Welcome to the possible. To do this
planning efficiently, I’m going to
committee, which have each of you train
is in charge of the new staff in a
overseeing the particular section of the
construction of a factory. <85> Please
new elementary prepare some
school here in instructions and
Eagleton. (81> I’m email them to me
looking for so I can double-check
someone to them.
(fi)
volunteer as the
note taker during 86—88 talk
M I appreciate the number of
this meeting. His
people who have
or her duty will be
attended the

show is particularly special. point, and promotional on their feet. To (NEW)
The film is called campaigns have proven further this effort, Sam’s 95-97 excerpt from a
“Beyond the Blue” and to be miraculous. This Salon is having a meeting
is the debut release has led to a lot of media Saturday only haircut w, (95) Hello everyone,
attention. The worldwide
from documentary film special, where half of all and thank you for
CNU Business channel
maker Michael Harris. sales will go to help the inviting me to
wants to run a special
local homeless shelter.
(86
> The film story about our speak with you all
This is great opportunity
captures the company next month.
to show that you care,
in this beautiful
<90> They are new conference
deepest parts of support a local
sending some business, and to get a room. Our newest line
the ocean and
reporters to darn good haircut. of office security
explores the
interview me on systems is really A
complex eco Wednesday and impressive, and I am ct
ua
systems that exist take some video sure it will meet your
needs. We have
in the areas of the footage of our
developed four options
ocean that manufacturing
to choose from.(96) Let
humans cannot processes.(91) You
me just say that
survive in. (87> The realize what this
Option 1 is by far
means. CNU is
film has already the best value
broadcasted
been nominated because of the
globally, and this
for multiple backup system
could cause our
awards, most business to grow that we offer with
recently at the even more. this package. It is
not as expensive as
BAPTA Film (NOT)
92-94 announcement Option 4, but don’t let

Festival. that fool you. Option 1
M <92> Sam’s Salon is
Remember, this is still offers all of the
committed to
the first film Mr. security that your
helping aid the business could want. All
Harris has made. homeless. If you of our options include
(88
> After the film, have been a resident of state-of-the-art video
Mr. Harris will Freewater over the last surveillance.(97) Option
year, you have surely
come to the front 4 is more
noticed the pop up
for a short Q&A expensive
salon on the corner of
session. Anyway, Cornwall Avenue and because we offer
please enjoy the show. Dupont. <92) This pop 365 days of
(fi) up is not for archived data. After
89-91 speech taking a tour of your
hipsters though,
M <89) Well, it’s only facilities, I feel that this
it’s for the option would not be the
been one year homeless. (92) (94) best for your company.
since I took over
Sam’s Salon has (fi)
the position of
been volunteering 98-100 excerpt from a
Company
to give the meeting
President. Since M <98> Hello everyone, I
homeless in our
then our products
community wanted to get you
have become the
shampoos, together to go
most sought-after
shaves, and over the recent
watches in the
haircuts in order to successes in our
world. Our unique
designs, excellent price help them get back customer service

here at Millie’s (A) One of the (B) They are
PART 1
women is shaking hands with

Diner. Millie’s Diner is handing some each other.
an institution here in paper to the (C) They are sitting
Petersburg, and man. next to each other.
although we have (B) They are all using
always been laptops.
complimented on our (C) The lady is typing
polite and timely on the laptop.
(D) The man is
service, the comments
presenting in the office.
and tips we received
over this long holiday
weekend were
extraordinary. I want to
tell you all how proud I
am of all of your hard
work and dedication.
(A) The waiter is writing
(98
> It is my name in his notepad.
on the sign, but (B) The man is drinking
this is really your a cup of coffee.
(C) The woman is
business. I have
ordering some food.
made a copy of a thank-
(D) The waiter is talking
you letter that really to the man.
touched my heart. We (A) The woman is
received it from a boiling water in the pot.
customer, and I wanted (B) The woman is
to share it with you so putting pepper into the pot.
you could all see (C) The woman is
exactly how our hard pouring oil into the
work pays off.(100) It pan.
(D) The woman is
moved me so wearing a chef’s hat.
much that I
decided to give
everyone who
worked over the
weekend an extra
holiday bonus! You
all are the best! (A) They are signing a
contract.

(D) They are sharing 10 Did you sign up for the (B) He worked all
business cards with special workshop on night.
each other. Monday? (C) Let me check
(A) Yes, I’m the schedule.
looking forward to it.
(B) No, I didn’t see the 14 We’d appreciate it if you
road sign. would not park near the
(C) He rescheduled entrance.
the appointment. (A) The park closes
before midnight.
11 Haven’t you backed up (B) I won’t do that.
your files yet? (C) Between the two
(A) She installed the buildings.
hardware.
(B) Actually, it 15 Which paint would be
does so automatically. best for these walls?
(C) She’ll be back (A) Probably three or
soon. four cans.
(B) Yes, we ordered it
12 When did I talk to you already.
last?
(C) Light blue
(A) No, not right now.
would look nice.
(B) Sometime last
winter. 16 I can’t find our tickets
(C) I’ll take you there anywhere.
immediately. (A) You should
check your backpack.
13 The reservation is for (B) She already
8:00 P.M., isn’t it? boarded the airplane.
(A) The dinner was a (C) It’s more
vegetarian meal. expensive than expected.
PART 2
7 How often should I replace the battery in this
device?
(A) It is in place.
(B) At least once a year.
(C) He often goes on business trips.
(A) There are cleaners in the lecture hall.
(B) The lecture hall is occupied.
8 Where do you keep the spare tire?
(C) There are many people in the lecture hall. (A) In the trunk of the car.
(D)The lecture hall is unoccupied. (B) For an unexpected emergency.
(C) Yes, I’m a little bit tired.
9 Weren’t you going to send an e-mail with

corrections to the document?
(A) Driving directions.
(B) I'll change the format.
(A) The man is holding the umbrella with
his hand. (C) It’s not finished yet.
(B) The woman is strolling along the path.
(C) They are boarding the train.
(D) They are lined up against the wall.

(A) Mr. Franks wrote a 23 Should I put the clothes find a qualified person. another hour. I think
reference letter. in the dryer or hang (B) The election is next you’re here early.
them outside? month. M They told me to report to
(B) It was very
(A) No, this shirt is too (C) Congratulations on work at 11 o’clock. Then
impressive.
small. your new job. what should I do in the
(C) A famous meantime?
novelist. (B) It’s a brand-new
hairdryer. 29 Don’t you want to see w I see. <34> Well,
(C) Either is fine the apartment for rent normally new

18 How do you get to work
next week? employees watch a
each day? with me.
(A) I paid the rental series of training
(A) I have to leave
fee. videos as part of
home before 8:00. 24 How did you access the
(B) It’s not close their orientation.
(B) I ride my bike company database?
(A) He will accompany enough to the subway. Please follow me.
or walk.
(C) Because of a
(C) The office on the you.
You need Mr. population increase.
(B) 35-37 conversation
first floor.
w Hi, Chris. Our client from
19 Will the contest be held Harrison’s permission. 30 This television isn’t still Japan, Mr. Takahashi,
(C) At the annual
in the courtyard or the r under warranty, is it? just arrived at the
auditorium? conference.
(A) We replaced the airport. I’m going to
(A) On a stage leave in a few minutes to
item at no cost to
would be preferable. 25 Let’s ask Mr. Miller to
increase the budget for
the customer. pick him up.(35) Will
(B) He will announce
the business trip. (B) A trusted brand for everything be
the winner.
(A) We’re going to over 30 years. ready for the Ac
(C) I’m too tired to go. tu
Atlanta. (C) I believe it meeting once we al
expired just a month Te
20 Could you move the air (B) Yes, I will right arrive? st
conditioner to the other away. ago. 36
08
M < > Oh, that’s good Sc
room? (C) I booked the rip
airplane tickets. 31 I just spoke with to hear. I was t
(A) Yes, I’ve moved
Jonathan on the phone. worried he
into a new apartment.
(A) A spokesperson for wouldn’t be able to
(B) What the 26 Canis you make a
reservation for the Hines Tours. arrive today
temperature?
company dinner next (B) Oh, is he because of the bad
(C) I’ll need help
week? feeling better? weather. I have just
to do that. (C) I’ll adjust the
Let me know
(A) about everything
how many people will microphone. prepared. All I need to
21 Did you clean the
do is print out a blueprint
meeting room for our clients? attend.
(B) We ordered too for the new prototype.
(A) The hotel is
much food. PART 3 w OK, great.(37) I’ll call you
affordable.
(C) Because Ms. Dean 32-34 conversation thirty minutes before
(B) No, but I will
has recently been M Hi. I was hired we arrive. See you
(32)
shortly.
promoted. yesterday to work soon in the meeting room.
(C) They were
satisfied with our proposal. here on the night
27 Who did you hire to fix cleaning staff. 38-40 conversation
your broken refrigerator? Today is my first day w <38> Kevin, did you
22 Why didn’t the train
arrive on time today?
(A) I went grocery and I’m not sure who I finish the billboard
shopping this morning. need to talk to. design for Frank’s
(A) It was delayed
because of (B) This is his w Oh, welcome to the staff of Tires Plus yet? They
business card. the Hampton Lodge want the advertisement
construction.
(C) A little bit higher. Hotel. <33> Mr. Carter to be up in time for their
(B) Yes, it’s always
punctual. 28 I’ve been reviewing is in charge of the big sale next week.
(C) Actually, the several candidates for a cleaning staff, but M <39> I was just about
tickets are non-refundable. vacant position. he doesn’t come to finish it this
(A) I hope you can into work for morning when my

computer crashed many options. decided to go ahead with some problems with my
suddenly. w (45) Actually, it was the purchase. staff at the moment and
Unfortunately, I lost my brother’s Ml Hi, Ms. Smith. Well, they aren’t working like
some of my data, unfortunately, we they used to. There is a
birthday last week,
including the work I had already sold that car to conflict between some of
but I forgot. So I’m
done on the billboard somebody yesterday. the staff. I know it’s
in a hurry to send
design. However, I have a affecting sales figures
w Oh, no. That’s a shame.
this package. Also, and it is a serious
what I’m sending is similar model that you
I40* I’ll call Frank’s could look at. The car is problem.
somewhat fragile.
Tires Plus and ask 46) used, but it is in great Ml Really? <52> Do you
M< In that case, I
for a few more suggest you use a shape and just had new think we need to
days to complete tires put on it. fire someone?
private delivery
the design. In the w Oh, that’s too bad that you w I think that’s the only
service. Private
meantime, I hope you already sold the model. solution. I’m going to see
companies provide a
can find a solution. That car had a
(48>
how they go in the next
larger variety of services
that we don’t offer. really good safety week and I will make a
41-43 conversation decision.
rating, which is
M Hello, this is Tim Mason 47-49 conversation
(HEW)
what I consider 53-55 conversation
speaking. I live on Maria
w Hi, Mr. Winston. This is most important
Street. (41) All the w Hello, Mr. Morgan. This is
Sharon Smith. <47> I when buying a car.
electricity at my Debra.(53) We have a
was the person Ml I see. Well, this similar
house has gone bit of a problem.
interested in model also has a five-
out. The person that
buying the used star safety rating. <49)
w I’m very sorry, sir. It looks was supposed to
Speedster sports Why don’t you
like a tree fell on a give the keynote
car that you come here this
power line and knocked speech next week
out all the power on your
showed me last week? You can is sick. So we need to
street. week. I checked my take a look at it and find a replacement.
financial situation and
M Yeah, that’s what I take it for a test Would you be able to do
I’ve
expected. Do you know drive. it?
how long it will take to (HEW) Ml I’ll be out of town for the
restore the electricity? 50—52 conversation next four days on
Ml Hello, Judy.(50) Have business and when I get
w <42) Because of all
the storm damage, you got a moment back I’ll be quite busy.
our repair teams to discuss last w I see. <54> The board

are behind week’s sales of directors would
schedule.<43> In figures? love to have you do
the meantime, I 51
w < > I’m actually on the speech. They
suggest you stay my way to a really liked it last time
at a family member you delivered it.
meeting, but you
or friend’s house. Ml <55> Thanks, but I’ll
can ask me
something briefly. have to pass on it. I
44-46 conversation 50
M < > The sales just have too much on
w Hello, I need to send a my plate at the moment.
figures for your
package to my brother If I had some more time
branch are much
who lives overseas in to prepare, I would have
Germany. What delivery lower than they
considered it.
method would be best? have ever been. The w OK, I understand. I’ll let
M Well, it really depends on board of directors is the board know. I hope
what you’re sending.(44) pretty upset about it. Is you have a safe trip.
Because we are a everything OK at the Ml Thanks for your
public post office, office? understanding, Debra.
we don’t offer that w Well, not really. There are (HEW)

56-58 conversation there any possible way there is a big stain on said I couldn’t park
w Tristar Logistics, how can I you can get it to us the back here. I need it there past 8:00
help you? today? cleaned by today. I
P.M. I think we will be
Ml Hello. <56> I have a M11 I’m sorry it’s not know your service working late tonight so I
usually requires two
delivery coming possible. We haven’t just parked on Menzies
days but this is an street.
today but I won’t received the equipment
emergency... Can you M Oh, that’s a smart move. I
be at the office all at our distribution center
help me? think Menzies street
day. Can you yet.
M Yes, I can have it ready for parking is 24 hours,(70)
reschedule to w OK. I know another
you by 9:00 P.M. It will so I suggest we
supplier who can
deliver for another cost $36.
guarantee same-day have an early
day? w Are you serious? (66) But
delivery. <61) I’m dinner and then get
w No problem. If you prefer, your price list says
going to call them this project finished
we can leave it with it should be $12.
someone at your office?
and ask if they can tonight.
M Well, yes, but if you need
Ml <57> That won’t work
supply US with the
an emergency service,
equipment.
for me. The delivery we charge three times
62-64 conversation the price. I have to delay PART 4
contains some
w <62> Hi, Aaron. How other people’s orders to 71-73 announcement
expensive pieces of art
is the painting clean yours so it causes M Hello, passengers. <71>
so I want to personally
going? (63) Have you me some problems. This is an
receive it.
finished most of announcement
w That’s fine. When would w OK. I understand. That’s
the work on level
you like it delivered? fine.<67> I’m busy from your Ac
Ml Before midday would be two?
this evening so I conductor. Due to a tu
Ml No, it is taking longer than al
perfect. will send my intern freight train stalled at the Te
we thought it would. We st
w <58> OK, if you could to pick it up next station, our
had to get some more 08
give me your cell departure will be
tonight at 9:00 P.M. Sc
paint delivered to the delayed. The train rip
phone number, I Her name is Julie. t
site so we just started M That sounds fine. I’ll have ahead of US seems to
can have the
working again. be suffering a slight
delivery man call it cleaned by 9:00 P.M.
w OK. When you finish on malfunction. (72> Once
you when he is in
level two, please come 68-70 conversation we receive official
your
up to the fourth floor. We w I apologize for being late permission from
neighborhood. need your help to paint
Bruce.(68) The the traffic control
the ceiling. We don’t
59-61 conversation Cranson Lot on center, we will
have enough ladders.(64)
MH Hi Ruth, hi Greg. (59) Prunkel street was proceed as normal.
I suggest you bring
Unfortunately, shut because of Unfortunately, we will
at least three more arrive a little bit later
there is going to be water damage from
ladders; there is a than the scheduled
a delay on the the recent
lot of work to be arrival time. We
delivery of your
done here. apologize for this
computer hurricane, so I
M Sure. We just have one inconvenience.(73)
equipment. We won’t more coat to put here couldn’t find a Please adjust your
be able to deliver it until
and then I will come up parking spot. plans accordingly.
tomorrow.
and help you finish. M That’s fine. <68) Most of Thank you for your
w We needed that equipment
(NEW) the staff is late
today. We are
(60)
patience. We should be
65-67 conversation today because of
going to miss on the move shortly.
w Good morning, I need this the Cranson Lot
some important closure. Where did
gown cleaned.(65) I 74-76 recorded
deadlines without you park? Swinton
that equipment. have to attend an Road? message
M2 If we miss that deadline, award ceremony w (69> There was a w (74) Hello, you’ve
we might lose some very tomorrow night and couple of spaces reached Susan and
important clients. Is I’ve only just noticed that there but the sign Clare’s Downtown

Shop. Beginning this of cell phone. If you would be great if all of you to study
Tuesday, we are closed would like to become a you could just this material, so
for three days in order beta tester for this cell give me a quick we can maintain
to expand the display phone, please wait and
talk to our
rundown on what our win rate and
space.(74) (75) We will
representative, James I need to do. I continue growing
open this Friday
Goldman. <81) as a firm.
with a much wider can drop by
Volunteers must
selection of
have worked in the your office 89-91 telephone
women’s pants
consumer anytime this message
and sweaters.(76) To
electronics w Grace! <89> Thank you
celebrate our week. Let me
industry for at so much for
renovation, we will know a
least 5 years. helping set up the
be offering 10% off (82)
Remember, suitable Simpson wedding
all purchases on
during the beta last weekend. The
our first day back time for you centerpieces and floral
trial period,
in business. Thank and I’ll arrangements you made
you for your interest. volunteers are
were amazing!(90) You
strictly forbidden mark it in
have to show me
77-79 radio to release any my calendar. the design
advertisement details about the
M Every winter, families Thanks. sometime! The bride
product. Thank you
and groom absolutely
waste hundreds of very much for your (fi)
dollars paying interest in our brand- 86-88 talk loved your work.(91)
unreasonable prices to new model. I hope you w Welcome to the 2nd Anyway, I’ll see
heat their homes. (77) enjoyed the you on Tuesday.
Annual Ball for Smith &
(78) By installing presentation. Bradley’s Legal. First of We have to go over
Garcia MX (NEW)
all,(86) I’m pleased to the centerpieces
83—85 telephone
insulated windows announce that we and flower setups
message
in your home, you M Hi, Josephine, this is for the Grayson
have won Law
can add an extra Robert Marcus calling wedding next
Firm of the Year
layer of protection from Human Resources. week. I’m very excited
this year! We had a
against dust and (83)
We’re due to win rate of 98% this to work with you again!
noise as well as recruit some more year. We have beaten Talk soon.
lower your interns for next all the competition, with
monthly heating the second highest at 92-94 announcement
year. I’ve only been
costs. (79) You can 92%. This means a lot w (92) Springdale Music
working here for a year
get 20 percent off so I don’t know the for us. This result will Club has just
intern screening allow US to move into expanded its
installation costs
corporate law, which is
this month just by process.(84) Have you music selection to
the most highly
mentioning this seen the interview include world
profitable area in the
radio questions we use? world! This is due to the music artists. We
(85) are extremely excited to
advertisement It diligence and hard work
(87) be able to build on our
when you call. So of our legal team. So
already impressive
why wait? Call today at let’s keep moving offering of domestic
555-7263! up! Corporate law is recording artists! We'll
very technical however, be having a live
80-82 instructions so I will be sending out performance of
w (89) This is the end of a lot of information international sensation,
today’s product through email over the Djubai Djinn, this
demonstration for next several weeks.(88) Saturday at 8:00 P.M.
our newest model I’m going to need Come early for the cook
out too. Bring your own

meats though; we can’t of heights, Kilmore
feed everyone!(94) Cliff is a trail that
Djubai Djinn will goes along the 50-
be signing meter cliff drop. If
autographs and you have any concerns
selling their own please voice them now.
albums and Otherwise we’ll begin
merchandise to our tour...
help promote their (fi)

US tour, so be 98-100 telephone
message
sure you bring
M Hello Lima, this is George.
your money and I’ve faxed you the order
your dancing feet! For forms that the different
those of you worried
departments sent. <")
that we may be
The Finance
changing our focus too
department has
much, fear not! (93)
the largest order
Springdale Music
with over 100
Club will still keep
items but you’ll
a healthy
need to make sure
emphasis on rock
they stay within Ac
and roll music, and tu
the budget. Also, al
this Saturday’s double-check the IT Te
concert is no department’s form. They
st
08
exception with 3 ordered a lot of Sc
rip
rockin’ acts. electronic equipment.(98) t
(NEW) I think Public
95-97 tour guide Relations is fine
M Welcome to Lake Kitano since they only
National Park.<95> I’m wanted about a
Jane Black, your dozen items. <100)
guide for today. If Call me if there
you look at your map, need to be
we’ll start our tour from
changes made on
the Information Center
the order forms so
and head to West gate.
that I can contact
Now we usually
(96)
the departments.
continue our
journey to South
gate after a short
break, but that
path is closed to
the public this
season. Instead we’ll
take the path to East
gate and hike up the
Kilmore Cliff trail until
we reach Lake Kitano.
(97
> For those of
you who are afraid

( Actual Test
Ũ9
Script

*■
PART 1
(A) She is repairing the shoes.

(B) There are other people in the store.
(A) There are many people in the store.
(C) They are trying on some shoes.
(B) She is purchasing a garment.
(D) She has a sock on her left foot.
(C) She is looking at some clothing.
(D) There are clothes on all the coat hangers.
(A) The man is giving a presentation in front

of a screen.
(A) One woman is raising her hand.
(B) The man is typing on his laptop.
(B) The presenter is looking at the watch.
(C) The presenter is using the microphone. (C) The woman is writing some notes with her right hand.
(D) The presentation is very boring. (D) They all have computers.
PART 2
7 Is Mr. Johnson joining US for lunch?
(A) Yes, I’m hungry too.
(B) No, he’s occupied.
(A) She is wearing safety glasses. (C) I brought a sandwich.
(B) She is looking for some bacteria.
(C) She is looking through the 8 When will the company release its newest video game
microscope. console?
(D) She is using the microphone. (A) At midnight tonight.
(B) He will renew his lease next month.
(C) It’s on the desk.
9 How did you get such great seats for the concert?
(A) By winning tickets at a raffle.
(B) At least once a week.
(A) They are playing golf. (C) He’s a world-renowned musician.
(B) They are carrying their golf clubs over
their right shoulder.
(C) They are setting up the golf clubs.
(D) They are trading used golf clubs.

food and drinks. (C) I can’t tell them
10 Why are the lights off in 16 Let’s stop by the post
(B) It was a great apart.
the conference room? office on the way.
(A) I was sitting there. (A) A letter to my party. 27 Should I tell Susan for
(C) The stage is too you, or do you want to
They
(B) are cousin.
tell her yourself?
watching a video. (B) OK, where is small.
(A) She’s a teller.
(C) Yes, she’s off it?
duty. (C) The delivery 22 Don’t we need to check (B) I want to do it
arrived yesterday.
out soon? directly.
(A) No, I reserved (C) I forgot the phone
11 Do you know where the
employee break room is? 17 There’s a name missing the room until number.
(A) We will take a ten- from the list of speakers. tomorrow.
(A) Oh, who is it? (B) The hotel doesn’t 28 The annual sales report
minute break.
(B) I’ll make twenty provide room service. is finished.
(B) Have you worked
copies. (C) Let’s make a (A) We should
here long?
(C) Yes, he agreed to reservation for 6 o’clock. proofread it before
(C) On the second printing.
the contract.
floor. 23 I’m excited to start using (B) I watched the
this new software. weather report too.
12 Who replaced the ink 18 What day are we (A) Yes, it should
hosting that party? (C) They raised the
cartridge?
(A) Yes, it’s ready. make work easier. price by 10 dollars.
(A) Suzy did this
(B) It’s old, but still
morning. (B) He requested a
usable. 29 Is this used vehicle for
(B) In the shopping chocolate cake.
(C) I was disappointed sale?
cart. (C) Check the in him. (A) Yes, and I
(C) It’s a brand-new calendar in the office.
changed the tires on it.
printer. 19 You should sign up for a 24 Why don’t we hand out (B) The price of gas is
computer programming free samples to reasonable.
13 I’m so thankful for all workshop. customers? (C) I used it for
your help in preparing (A) Mr. Greene will
(A) No, it's the cooking.
this report. assign more
(A) You’re welcome to customer service
employees to the 30 What is needed to apply
stay. department.
project. for this job?
(B) Don’t mention (B) Because we Ac
(B) You don’t think (A) Yes, she starts on tu
it. conducted a survey. al
it would be too Monday.
(C) Yeah, that’s a Te
(C) I need a pair of
difficult for me? (B) A bachelor’s st
gloves. (C) Please refund this good strategy. 09
degree or Sc
rip
purchase.
25 The building site hasn’t higher in t
14 Would you like to make
been selected, has it? engineering.
a reservation for tonight?
20 You’ve finished
(A) We are still (C) The rule doesn’t
(A) The dinner was
interviewing the
delicious. considering multiple apply to children under 8.
candidates, haven’t
(B) I would, for six options.
you?
people. (B) luxury 31 Who’s in charge of
It’s a
(A) It was in the designing promotional
(C) It’s an expensive meeting room. apartment complex.
handouts?
hobby. (C) He will cite a
(B) Yes, the last (A) Mr. Wilson was
passage from his book.
person just left. promoted to sales manager.
15 Why did you open the (C) Where did you put
26 How did you hear about (B) The man
window?
the applications? wearing the blue shirt.
(A) To let in some the meeting on
(C) We don't charge
fresh air. Thursday?
21 Would you like to be in for delivery.
(B) In the master (A) Mr. Shepard
charge of entertainment
bedroom. told me at lunch.
or catering?
(C) Because the store (B) My neighbor gave
(A) I’ll take care of PART 3
will open next month. it to me.

32-34 conversation would that cost? the damaged inventory,
w Hello, Mr. Penn. (32> I w Well, it could be quite we won’t be able to be
expensive. In order open for a few days.
wanted to ask (37)
about changing my to photograph the Ml Well, at least it didn’t

happen over the
work hours. I will be event that
weekend when no one
entering university extensively, I
was in the office. The
starting next month and would need to hire damage could have
my availability is going two or three been much worse.
to change.
assistants. w That’s true.(43) I heard
Ml Well, Nami, we really
value you as a hard- from our supplier
38-40 conversation
working employee at this and they said they
Ml We will have a new quality
restaurant, so I want you control inspector joining
can restock our
to continue working our staff as of tomorrow. storage room this
here. What do you think (38)
His name is Friday. I guess we’ll
your schedule will be? just have to wait
Nathan Gates and
w Thank you for saying so. patiently until then.
he’ll be examining
<33) I haven’t
products for any
registered for 44-46 conversation
classes yet, so I’m defects before Ml (44) Next week at
not completely being shipped. Harrison
sure. w I’m glad to hear that. We University, Charlie
Ml I see.(34) Once you have had a lot of Klein will be
customers returning conducting an
find out, please let
defective items lately.
me know. I’m sure we introductory
It’s not good for our
can figure something out lecture on creative
company’s image and
so that you can attend writing. It’s open to
reputation.
university and continue the public and it
working here.
Ml (39) When he comes
isn’t very
to work tomorrow,
expensive.
35-37 conversation please introduce
w Charlie Klein? (45)
M Hello, my name is Jordan him to everyone in
Doesn’t he
Briggs. I’ll be
(35) the factory.
currently have a
getting married w Sure, I will. I’ll also
(40)
make sure to give book on the

next week and we
him all the proper bestseller list? I
are looking for
heard his stories are
someone to safety gear he
very moving and
photograph our needs to wear
powerful. I’d like to
wedding. A friend of inside the factory. attend it.
mine showed me Ml Yes. I recently bought
photographs you took 41-43 conversation one of his books and was
and I was really Ml We finally were able to
impressed.
pump all of the water
w Thanks for calling me, Mr. from the basement
Briggs. What type of today. (41)
photographs are you
Unfortunately, a lot
interested in exactly?
of our inventory
Ml Well, we would want you
to take photographs of
was damaged by
everything including the the water.
guests, the food, the w (42) I’ve never seen a
ceremony, and the after- flood occur so fast
party.(36) How much like that. Because of

really almost every day. losing money over this, 59-61 conversation
M <49> If you would and I’m not sure who to M1 Hi, Mrs. Kraft? This is
impressed. ask about it. Logan from Yellow Bank
like, I can give you
That’s why I w We had it repaired once in Realtors.<59> I am
the number for Dr.
don’t want to Moran’s office. That
the past but it was so calling about some
expensive we ended up problems with the
miss this way you can set up an
just buying a new one.
opportunity to appointment with him apartment you will
directly. Now it is slowing down
be renting in the
learn from as well. Do you think we
should just replace the
Swiss Tower
him. Would you 50-52 conversation
Building. Let me put
machine again?
like to read M Sarah, I need your help. (50) you through to our
54
There is something M < ' Yeah, it doesn’t manager and he will tell
it before the wrong with the make sense to
you.
lecture? phone transfer keep going like
w Okay, I’ll wait.
w Sure.(46) I’ll stop by software. this.
(55)
M2 Hi, Mrs. Kraft.(60) They
your home w What exactly is the w I’ll call the
are having some
problem? machine repair
tomorrow and pick renovations done
M I can’t get through to shop and get a
up the book from at the Swiss Tower
Human Resources and quote on the
you. Thanks for letting Building so we
Accounting. When I try repairs and we can
me know. need to change
to call through to them I decide what to do.
your move-in date
just hear a strange noise M OK, but let’s get it done as
47-49 conversation to the end of
and then the phone just quickly as possible
w I saw an advertisement on October. Will that be
goes silent. please.
okay with you?
the subway today for (fi)
w Oh. They are on a different w Well... not really. I will
back pain relief at Frank
version now I think. (51) 56-58 conversation have nowhere to live,
Logan Hospital. The
You might need to w Hey Joe! (56> How did and it’s far too
advertisement offers a
update your your presentation expensive to stay in a
free consultation to
software so it’s go last weekend? hotel.
assess a patient’s
compatible with M It was great! We sold a lot M2 OK.<61> We will be
situation and suggest a
theirs. of books after the happy to pay for
course of treatment. I’m
M Oh... Yeah, I haven’t your hotel
thinking of going. seminar.
updated for over a year, w A
47
M < > Actually, I was
57
w < ) Wow, sounds like expenses until you ct
That is definitely the problem can move into the ua
treated by Dr. you’ve really made
then. <52> I will apartment. I’m really
Moran at the it! So what are your
send you the link plans for the future?
sorry for the
hospital for back for a free upgrade inconvenience. We only
M (58) |>m writing found out about this
pain last year. After and you shouldn’t
another book now today.
five years of enduring have any more
the pain, my pain was that is due for w That sounds fine.
problems.
drastically reduced M Great! Thanks, Sarah!
release next year, 62-64 conversation
under the care of (NEW) so I will just w OK, sir.(62) This suit
Dr._Moran. In addition to 53-55 conversation continue doing comes up to $385.
medication, he showed M I’m concerned about the seminars and Would you like to
me some useful output of some of our trying to get more pay cash or card?
stretching exercises. I machinery. <53) M I have a gift certificate here
really recommend Production has for a 10% discount.
seeing him. exposure. Wait, I can’t find it... OK,
slowed by 8%
w You’re right. I shouldn’t here it is.
since June. I think w Excellent. If you need any
hesitate anymore.(48) My help, let me know. I w Thank you, sir... Hmm,
there must be a
work is disrupted have a few connections unfortunately, you won’t
problem with the be able to use this with
by my back pain in the publishing
software. We are this suit.
industry.

* I’m nearly finished discuss the sale in today, you are no
M <63> Ah-1 see the
with all of Farnod more detail. Please longer allowed to
problem. Well, I let me know what time
Computing’s bring food and
need some more on Thursday you’re
windows. I’m drinks from
dress pants for available and I’ll arrange
going to move up outside into the
work; do you mind a time with the potential
to the next floor in stadium. Please
if I go and pick buyer. <73> In the
about twenty adhere to this new
some items out so meantime, I
minutes. Are you regulation. However,
I can use my gift suggest you clean
finished with Raptas’ there are concession
certificate? window? up the house so it stands selling a variety
w Of course, sir. Please M Hi, Batty. Yeah, I have looks as of delicious snacks and
follow me. (64) I will finished Raptas’ and I’m impressive as beverages at reasonable
help you pick out going upstairs to the possible for prices. (79) In addition,
some pants I think next floor. The windows Thursday. Thank you. 5 percent of the
will suit you well. are already pretty clean proceeds made
(fi) up there so I think we 74-76 news report from concession
65-67 conversation can get the job done M Good morning, radio stands will be
Ml Excuse me? <65> I’ve pretty soon. listeners. This is Tim
donated to a
just started a new w Great. Before you start on Lester with your Morning
charity that helps
exercise program the 4th floor, can you Newsflash.(74) An hour
children with
and my trainer told please bring me some ago, there was a
disabilities. Thank
me I should buy more window cleaner? I serious collision at you.
have run out. the intersection of
some protein
M Sure, I’ll be up in about
powder to have Smith Avenue and 80-82 weather report
twenty minutes. It will be
after I work out. Main street. Traffic is M <80> The National
good to see how clean
Most importantly, I need extremely congested Weather Service
your windows are
and it’s almost
something that is high in compared to mine. < 70) has issued a
protein, but doesn’t impossible to get
When we are tornado warning
have a lot of anywhere downtown.
finished with the for Allison County
carbohydrates. <75> As a result,
windows, we need beginning at 4:00
Do you have anything tonight’s soccer
to start on the P.M. and lasting
you can recommend? match has been
until 8:00 P.M. <81>
w We have a wide variety of carpets. delayed by two
Therefore, all after-
protein powders, but hours to allow
there is one I particularly
school activities in
spectators time to
like the taste of. It is a PART 4 Allison County
make it to the
protein drink made from 71-73 telephone have been
stadium. Oh, also
milk and soy. message canceled.<82> Local
remember, during half
M Oh... > Actually, I’m M Hello, this is Sam Booth
(66
time there will be a hot
residents are urged
calling from Crimson
lactose intolerant. dog eating contest. < >76 to take shelter in a
Realty. (71> This
Are there any other message is for Jordan The winner will basement or
options? King. receive an airline windowless room
67
w < > I suggest you I’m happy to say ticket to Hawaii. and wait until the
purchase a powder that someone is tornado has
that is only soy- interested in 77-79 announcement passed. Please stay
making an offer on w < > Welcome, 77 tuned for more updates.
based. You won’t
(72)
have any problems with your house. I spectators. Please
that. would like to stop listen to a short
(S) by with the announcement
68-70 conversation potential buyer this before the match
w Hi, Harold.(68) (69) Just Thursday to begins. (78) As of
wanted to let you know

(fi) come in the National Center for easy step-by-step guide
83-85 speech evening. I know a lot the Blind. We noticed to living the good life.(97)
w Thank you, thank you so of people really love our that you did not renew Today’s seminar is
much... (83) It’s an breakfast menu, so <88> your yearly donation to just an
I will be giving a our center.(93) If you introduction of
incredible honor to
10% discount on could give me a course. In order to
be nominated as
all dinner meals few moments of fulfill your
Sales Manager of
until renovations your time, I would financial potential,
the Year. I have
are complete. like to share some you will need to
enjoyed working at
(£) information with
Optimal enroll in one of our
Telecommunications 89-91 telephone you. I would
immersion
since my first day and message appreciate the
programs.
it’s a privilege to be w (89) Hi, Trent, this is opportunity to tell (NEW)
acknowledged for doing Fiona calling from you how we use 98-100 introduction
a job that I really love.(85) the donations we and chart
the fashion
This year, our receive to help the w Thank you all for coming
warehouse. The
branch broke all delivery just came in, blind. You should to this meeting on such
the records for cell have received a short notice.<10°) It has
and <9°) there is a
brochure in the mail; if I
phone contracts lot of clothing on come to my
could direct
and I have to say (84) I here we don’t Ị- attention that the
your attention to it while
couldn’t have usually order. I Human Resource
we talk, I am sure that
done this without don’t recall any special Department has
you will see how
my talented team. sales coming up, and I
valuable our service is. been overwhelmed
Their passion and phoned Head Office
and they said there is (H) lately with reports
persistence has been
no reason why we 95-97 speech about messes in
vital to our success. So,
I’d like to say I’m going received them. Did you w Hello, everyone. I would the common
to share my bonus make the order? I’m like to begin today’s areas. <98) As your
going to call the seminar by asking you
amongst my team regional manager,
supplier but I want to all to consider a few
members as a sign of I feel it is my
check with you first in questions. First, how
my appreciation for their responsibility to take
case you ordered the many of you would like Ac
hard work. ownership of this
(Nm) products.(91) Please to be rich? Everyone? tu
problem before it gets al
86-88 announcement call me back; I Exactly. Second, how Te
completely out of st
M Hi, everybody. This week many of you would like
need to let Head control. Just so 09
we will be renovating to be happy? Sc
Office know what Everyone? Of course! everybody is clear, the rip
the restaurant. The t
to do by 1:00 P.M. common areas include
work will be taking I can promise
(96)
and it’s already the kitchen, the foyer,

place from 8:00 A.M. to you all that if you recreation room A, and
11:30 A.M. for one midday. Thanks follow a few lounge c on the second
week. <88> Trent.
simple steps, you floor. I don’t know who
Unfortunately, we (fi)
will be able to is responsible for this
will not be having 92-94 telephone
make your recent run of
a breakfast service message uncleanliness, but from
M Hello, is this Barry White? financial and life
during this period. now on we are going to
<94> This is James goals a reality. The
If anyone was planning assign a staff member
Holden calling on Fast Forward Financial
to come in and eat,(87) to monitor the condition
System, or FFFS, that I
you might want to behalf of the of each area and sign
have developed is an

PART 1
(A) The woman is (B) The man is

off on it at the end of looking at the computer.
using the
every day. We will do (B) The woman is
typing on the computer. remote control
this until I feel everyone
(C) The woman is to move the
has learned to respect
taking a phone call. pipe.
the space. Be sure to
(D) The woman is (C) There are many
check the schedule to
talking on the cell phone. people in the factory.
see which area you will (A) The man is
(D) The man is moving
be responsible for. wearing safety gloves.
the pipe with his hands.
(A) He is looking' at the (A) The lady is looking

laptop computer. away from the man.
(B) They are having (B) The man is touching
a discussion in a the bench with his left
meeting room. hand.
(C) They are all looking (C) They are both
in the same direction. holding the flower.
(D) She is writing in her (D) The man is sitting
notepad. with his legs crossed.
PART 2 I
(A) He is selling the
bread.
(B) The bread is in the
oven.
(C) He is holding
bread using a bread
paddle. (A) She is walking
(D) He is wearing safety her dog on the sea
gloves. shore.
(B) She is collecting sea
shells on the shore.
(C) The dog is walking
behind the girl.
(D) She is swimming in
the water.

7 You’ve been to Japan
before, haven’t you? Why isn’t the heater on? Which pattern do you like
(A) After (A) A cold winter day. best?
11
3:30 P.M. (B)It broke this (A) Let’s choose the best
idea.
(B) I prefer morning.
Japanese food. (C) Yes, it’s on.
(B) I think the striped
(C) No, shirt is nice.
never. (C) The store closes soon.
What’s the name of the
12 company?
8Where’s the light (A) A new CEO has been Do you want to take the bus
switch? named. or drive to the mall?
(A) We (B) Submit an application. (A) The price of gas.
switched suppliers.
(C) It’s at the top of (B) Just look at a map.
(B) On the page. (C) I prefer public
13
the back wall. transportation.
(C) It’s too 21 How many new
heavy. Are you picking up the client
today or tomorrow? computers were purchased?
(A) She works in China. Ị- (A) One for each
9Would you like to return
(B) A taxi driver. employee.
14 this item?
(C) This afternoon. (B) It’s an e-mail
(A) Yes, it
doesn’t fit. attachment.
(B) Medium Who should I assign this task (C) For the business
size, I think. to? conference.
(C) No, he (A) Someone in
15 left already. marketing. 22 I can’t find the file on
(B) I’ll finish it by Tuesday. that client.
10 How late did you (C) Please sign here. (A) That’s fine with
work last night?
me.
(A) Past You are planning to attend
midnight. the concert on (B) Look in this
(B) Three Wednesday, aren’t you? file cabinet.
16 times, I guess.
(A) No, something (C) Before the end of
(C) Don’t urgent came up. the day.
be late again.
(B) He tends to speak
indirectly. 23 Why don’t we rent
(C) Yes, it was very good. bicycles?
17 (A) Because Jake
Isn’t Mr. Moore married?
wants to.
(A) It’s after the wedding.
(B) Yes, just like the
(B) No, it wasn’t.
directions said.
(C) Yes, since last
18 year. (C) That sounds
fun.
Can I help you carry that?
24 Don’t you live in the
(A) That would be Ac
same neighborhood as Jim?
appreciated. tu
(A) No, I don’t leave al
19 (B) The box is full of paper. Te
(C) I couldn’t find an empty until 6:00 P.M. st
10
seat. (B) Yes, very Sc
rip
close in fact. t
When is the payment due? (C) It’s different from
(A) You may use a credit this new product.
20 card.
(B) Before March 3.
25 Where’s the nearest
(C) Yes, I do.
gas station?

(A) It’s toxic gas. 31 Who’s most qualified for w Yes, I am. (36) It’s 6:00
this position? P.M. now. I still
(B) He is at the car
(A) Complete the form have an hour left to
show. online.
(B) Actually, I’ll leave work. So, how
(C) Just around
can I help you?
the corner. have to review their
M Oh, great. If you turn my
resumes.
computer on, the
26 Why is nobody at the (C) They filed an
official complaint. spreadsheet document
park today?
will be right on the
(A) I forgot the picnic
desktop. If you could just
basket.
PART 3 e-mail it to me, I would
(B) It is expected
32-34 conversation be so grateful.
to rain.
M Hello. Are you Ms. Joyce, w No problem. Wait a
(C) No, he changed
right? <32> I just moment. I’ll look for the
his mind.
started working document and e-mail it.
here today and I <37> Why don’t you
27 Has your daughter
was told to shadow make sure that you
decided on a wedding date?
(A) No, that sounds you. Is it OK if I follow receive it in about
too luxurious. you around and watch five minutes?
how you do things?
Yes, the last
(B)
w Nice to meet you. Of 38-40 conversation
weekend in August.
course you can shadow M Hello. This is Chris Holt
(C) She likes the
me today. And if you calling on behalf of the
white dress. ever have any World Science Fiction
questions, don’t hesitate
Convention. <38> We
28 Should I park on the to ask. <33> I was just
street or in the garage? reserved the
about to take
(A) Wherever conference center
inventory in the
there is space. at your hotel for
warehouse. Let’s
(B) You left your keys our event this
do it together.
on the counter. weekend. I visited the
M That sounds great. (34) But
(C) They started from space today and noticed
a garage band. before I do that there were no tables
anything, I just and chairs set up.
29 We are going to open a need to change w The seating will be ready
second location next in time for the event.(39)
into my work
month. Those items are
uniform. I’ll join you in
(A) Your business the warehouse in ten currently needed
is going well. minutes. for another
(B) I often visit my convention in a
cousins. 35-37 conversation different section of
(C) No, it was on the M Hello, Tina. This is Michael the hotel. By the way,
third floor. Hall calling. <35> I just exactly how many
left the office a attendees are you
30 Why don’t you ask for a minute ago and expecting to come?
few days off from work? M < 4
°) We have 248
realized I forgot to
(A) I guess I’ll confirmed guests.
e-mail myself an
have to do that. Therefore, we will need
(B) Yes, I’ll turn it on.
important
around 50 tables with 5
(C) He received a document. It’s a chairs each.
spreadsheet that I need Please let me know
promotion.
for my presentation in once these preparations
Tokyo tomorrow. Are
are done.
you still at the office?

41-43 conversation appears to be broken. stage than before. (NEW)
I’m so sorry about that.

53-55 conversation
M Hello, Ms. Morris. It’s So, the stage will be full
M Here is the restaurant
Marvin Gibson from < > I’ll give you a
46 of energy and
space I told you about
New York Eats.(41) I’m new one excitement.
last week. I think it’s
calling because I immediately. Wait a
50-52 conversation perfect for a small café.
write a weekly moment, please.
W1 Hi, can I please speak There is also a patio
column for the
with (60)
Thomas area out the back. You
magazine and 47-49 conversation
Hyatt? It’s can see it from here.
would like to Ml (47> My guest today
profile your regarding the w (53) Oh yeah, that
is Donna Fuller, a
restaurant this construction at look’s nice. I think
famous singer- this is a little small
week. Franklin’s Studios.
songwriter He’s the fund but I like the
w Wow, I’m honored. (42>
currently touring manager, right? location.
We recently added
the United States. W2 Yes. Can I ask who’s M It is small, but with the
some Mexican Her newest album just calling? patio space you could
dishes to our came out this week. probably seat 20
W1 This is Sharon Jasmin,
menu. Why don’t you Thanks for joining US,
the studio director at people.
come by tonight and try Donna. First, could you
Franklin’s Studios. We w <54) I’ve looked at
some? Afterwards you describe your musical
are upgrading our another location
can interview me and style for listeners who
studios but <51> we’re up the street that
the chefs about the may be unfamiliar with
restaurant. you? supposed to is about 10%
M That sounds great. <43) w Well, my style has receive some cheaper than this,
However, I’d like to changed a lot over the funding today that so it’s a tough
come during the years. (48) Originally, I didn’t go through. choice.
wrote and The builders have M I see.(55) Well, we can
day so that I can
performed jazz stopped construction negotiate on the
take some nice
music, but this new until I can guarantee price. I’ll just have
pictures.
album is in the payment. to talk to my
w All right, then. How about
this Friday? rock genre. I think my W2 OK, I’ll put you through manager first.
fans will be a little to Mr. Hyatt now. Hold w That would be great. If you
surprised, but I hope please. can match their rental
44-46 conversation
M Excuse me. (44) I bought
they like it. W1 Thank you. cost I would probably
M What can your fans expect M Hello? Mrs. Jasmin? take this location
a fishbowl and
if they come to see you W1 Good morning, Mr. because of the patio.
some goldfish here
live on this new tour? Hyatt. Are those funds M OK. Let me talk to my
yesterday.(45) 49
w < > There will be a coming through today? I manager and get back
However, the water
lot more musicians on really want to stay on to you.
filter doesn’t seem
target with our project (S)
to be working
so we need to keep 56-58 conversation
properly.
construction going. vy, Hi, Matthew. <56> Any
w Ah, yes. I remember you
M Definitely. I’m actually at news on our sales
from yesterday. I’m sorry
the bank now doing all
to hear that. Could you results for last
the transfers so the
tell me more? month?
money should be in your
M Well, I turned it on, but it M I am just finishing the
account within half an
doesn’t appear to be report now. Looks like
hour. (52) I’ll send you
running. I’m worried the our sales are booming
fish won’t survive
a confirmation in our Woodsdale
without the filter receipt via cell stores, but the
functioning. I brought it phone; please Collingwood stores
for you to take a look at. message me back aren’t doing well.
w Hmm, you’re right. It when you get it. Usually it’s the other

way around. gave US some change the fire drill PART 4
w Hmm... <57> That’s recommendations for time to 1:00-2:00 71-73 telephone
interesting. our office layout. We P.M.They shouldn’t message
M (58) Maybe we need don't need to purchase expect us to skip lunch
w Hello, Ms. Jansen. It’s Kate
anything new, just and practice the fire
to take a trip to Douglas. (71> I’m so
drills.
Collingwood and rearrange a few things.
M I know. I don’t think it is grateful that you
talk to the w Oh really? What did he
very fair. They should offered to babysit
management team say?
M <63> He suggested
have had all the drills in my son Michael
about why their the afternoon. The other
that we move the this weekend. As
sales changed so departments actually get you know, something
quickly. help desk and the
extra time off work, and urgent came up and I
w Yep. Let’s go this sales desk so that
we lose our lunch break. have to be away on
afternoon. they are on business this weekend.
w < > I think we should
67
opposite sides of (72)
An important
59-61 conversation the entrance. That go and speak to
our supervisor. merger will take
M1 Harry, Anne, what kind of way, if we have
What do you think? place in April, and I
tools did you say we people waiting in M I agree. Should we go need to be in New
need? line they won’t be now? York in order to
M2 (59) Look over there crowded. <64> We
w Yes. Let me quickly send lead a meeting
in the hardware will just slide the an email and I will come between my
section. We need a sales desk to with you.
drill, and two where the waiting (NEW)
company and NX
hammers. We don’t area is now. 68-7D conversation Electronics.(73) Oh,
need anything else w That is a good idea, and M (68) Mark’s Models, and also, please let
because (60> I’m this way, when people this is Greg me know how
getting all the come into the office they speaking. How can much you expect
small equipment can see all of our I help you today? to be compensated
delivered to the products displayed w Hi Greg. I bought a snap fit for babysitting.
office today. against the back wall. Mazda Mikado plastic Thanks again.
w What about paint? M Exactly, and then after model kit yesterday and 74-76 announcement
M2 We don’t need paint; we they purchase their I’m just starting to put it M Good morning, ladies and
already have it. items they can just step together now but some gentlemen. <74) On
M1 OK. But we do
(61) out the door. Glad we of the pieces are behalf of the staff,
need some nails. I are missing. I regretfully
know you didn’t already on the same M Oh, that’s not good. What
announce that
order those. I saw page. exactly is missing?
Flight 344 will be
the invoice. w Well, I think we should w <69> Well, it seems slightly delayed.
M2 Yes, you’re right. Let’s start moving the sales like all the parts The fueling process is
get what we need here desk right away, don’t are here but I have taking longer than
and then go. you? nothing to put expected but should be
(NEW) (H) them together with. completed soon.(75)
62-64 conversation 65—67 conversation M Ah... It must be the Passengers who
M Hi Sally, how has your day M Hi Rosalie, <65> did you snap fit tool. With
Ac
are hungry can tu
been? hear about the fire our older model kits, receive al
Te
w Really great Jim, I have drills next week? that’s a pretty common complimentary st
been busy, but w Yeah. (66> I can’t problem. We have a lot 10
snacks and fruit Sc
productive. <62> How believe they in the store.(70) I’ll rip
juices here at the t
was your meeting scheduled ours express-post one
counter. <76>
this morning? during our lunch to you today if
M It went better than I However, we will
break. They need that’s OK?
expected. The interior be boarding
to reschedule our w Oh, that’s great. Thanks for
design specialist just relatively shortly,
lunch break, or your help!
so we ask that

passengers do not to include vision auditing.(84) I know that percent compared to
leave the boarding and dental you are all very last year. <89> Our
area. Thank you for coverage. <81> You busy, but I really need new range of
you to help the interns
your cooperation. can visit our settle in as quickly as electric blankets
company website possible. I’m going to and space heaters
77-79 tour guide to calculate give each of you a
sold more than we
specific job that I want
M Hello, everyone. <77> exactly how much expected. The
you to personally train
Welcome to the this change would the intern. I think it is biggest seller was
guided tour of the the most efficient way to
increase your our new heated
get them up to speed.
Giant Dinosaurs monthly payment. I’m going to prepare a pillow inserts. (90)
exhibit. Today you (82)
If you have task for each of you and
email it to you. When
Last month we
will be able to see never accessed signed a special
the interns arrive, <85> I
dinosaur skeletons that our website in the want each of you contract to have
were excavated by Dr. past, you will first to spend one full our pillows used
Mark Simmons while on
need to contact week each with exclusively in
an expedition in South
Suzie Summers in them and train
Africa.(78) Dr. Charleston Hotels,
order to get your them. Thanks for your
Simmons is one of patience. which means a
login information.
the most huge boost in
Please make sure to
86-88 announcement sales figures. We
respected keep your login
information private. w As everyone knows, (86) are expecting even
scientists in the
(fi) the line of more contracts like this
field and has
83-85 excerpt from a keyboards and in the future.(91) How
discovered some
meeting web cameras we about that?
of the oldest and produced this year
w Hi, everyone, we should Everyone should
most well-known are selling
get started with the give themselves a
fossils in the field. monthly meeting.(83) extremely well. pat on the back.
These fossils here were First of all, we <87> I’m not sure I’m really proud of
found in layers of
have two new why but our LCD your efforts.
sedimentary rock dated
interns starting monitors are not (fi)
back over 65 million
next week, they selling well at all. 92-94 introduction
years ago.(79) Because
are both I suspect the price point
these fossils are M (92) Springfield Dance
might be too high when
accounting majors Troupe has just added
delicate, I remind compared with other
who specialize in a new hip-hop
everyone that if brands. Whatever the
you want to take reason, we need to start workshop to our
pictures, please selling more so I have winter schedule.
hired some marketing We are extremely
turn the flash off
analysts that can help excited to be able to
on your camera. offer more
us try to figure out what
contemporary dance
the problem is.(88) I’ve
80-82 excerpt from a routines to the members
meeting arranged a of our community! <94>
w Before this meeting meeting with them We'll be having a
concludes, I would like this afternoon after live performance
to mention a new of some of the
lunch, so please
opportunity available to
come to the moves that we will
all employees.(80) As a
boardroom on the be teaching people
benefit of our
2nd floor and sit in to master this
recent merger with
on the meeting. Saturday at 12:00
TechSoft
P.M. We would like
Solutions, you can (NEW)
now expand your 89-91 speech to invite all

medical insurance M Great news, everybody. members of the
Our sales are up by 12

community, young before returning
and old, boys and home here to the
girls, to come US. Let us make you
down to the look presidential; you
Recreational deserve it.
Center and enjoy (H)
the performance. 98—100 telephone
Springfield Dance message
Troupe will of course be M Hello Ms. Johnson, I am
continuing to teach the calling about the invoice
courses that we have that you sent me last
always offered, with one week. (") I just have
exception. Sally Jones,
a few questions I
who many of you know
from her fantastic need to ask you
Nutcracker about the
performances, will be quantities and
moving back to pricing of some of
Westport. As a result,
the supplies that I
after this week we will
not be offering ballet ordered. <98) I
classes until we can find thought that you
a teacher to replace her. told me that if I
I hope to see you all at
ordered more than
the Recreation Center
this Saturday at noon!
two dozen of any
(NEW) item that I would
95-97 advertisement receive a discount
w (97) Presidential of 5%. Is this correct?
Tailoring is Additionally, I want to
committed to just confirm the
numbers with you. I
helping you look
ordered 36 foot stools,
your best. If you 12 chairs, 117 small
have been thinking end tables and NO
about updating your large end tables. I
wardrobe to include believe there was some
custom fit ensembles, confusion. <100> Can
we would like to invite
you change the
you to stop by our shop
invoice to reflect
on the corner of
Lexington and Dupont my requested
for complimentary items?
measurement. Our
tailors have a combined
A
120 years of experience ct
with men’s and u
women’s tailoring. <95)
Our master tailor,
Jeffrey Frye,
■o
apprenticed in
London for 15
years at the
prestigious Lorde
Homme Tailors

Actual Test 01 Actual Test 02
1 (A) 26 (A) 51 (C) 76 (B) 1 (A) 26 (B) 51 (A) 76 (C)
2 (A) 27 (C) 52 (D) 77 (B) 2 (A) 27 (C) 52 (D) 77 (C)

3 (A) 28 (A) 53 (B) 78 (C) 3 (B) 28 (B) 53 (A) 78 (C)
4 (B) 29 (B) 54 (C) 79 (D) 4 (C) 29 (B) 54 (B) 79 (A)
5 (A) 30 (C) 55 (B) 80 (D) 5 (D) 30 (A) 55 ,(D) 80 (D)
6 (D) 31 (A) 56 (C) 81 (C) 6 (B) 31 (B) 56 (D) 81 (B)
7 (C) 32 (B) 57 (A) 82 (C) 7 (A) 32 (D) 57 (B) 82 (C)
8 (B) 33 (A) 58 (D) 83 (A) 8 (B) 33 (A) 58 (C) 83 (C)
9 (A) 34 (C) 59 (C) 84 (D) 9 (A) 34 (D) 59 (D) 84 (C)
10 (B) 35 (A) 60 (D) 85 (C) 10 (C) 35 (C) 60 (C) 85 (D)
11 (C) 36 (B) 61 (A) 86 (D) 11 (B) 36 (A) 61 (A) 86 (B)
12 (B) 37 (C) 62 (C) 87 (A) 12 (B) 37 (B) 62 (B) 87 (A)
13 (A) 38 (A) 63 (D) 88 (B) 13 (B) 38 (C) 63 (C) 88 (C)
14 (B) 39 (C) 64 (A) 89 (A) 14 (C) 39 (A) 64 (D) 89 (B)
15 (B) 40 (B) 65 (A) 90 (C) 15 (A) 40 (D) 65 (B) 90 (B)
16 (A) 41 (C) 66 (B) 91 (D) 16 (C) 41 (C) 66 (D) 91 (A)
17 (C) 42 (C) 67 (B) 92 (C) 17 (A) 42 (D) 67 (B) 92 (C)
18 (B) 43 (D) 68 (D) 93 (B) 18 (B) 43 (D) 68 (C) 93 (A)
10
I3 fiQ (C\ Q4 14 44 fiq (C\ 44
1 ii
20 (A) 45 (D) 70 (C) 95 (C) 20 (A) 45 (C) 70 (B) 95 (D)
21 (B) 46 (A) 71 (C) 96 (C) 21 (B) 46 (D) 71 (B) 96 (C)
22 (C) 47 (D) 72 (A) 97 (B) 22 (A) 47 (C) 72 (D) 97 (D)
23 (B) 48 (B) 73 (D) 98 (C) 23 (B) 48 (A) 73 (C) 98 (C)
nA
24 (A) 49 (C) 74 (A) 99 (A) 24 (A) 49 (D) 74 (D) 99 (C)
25 (C) 50 (A) 75 (C) 100 (C) 25 (C) 50 (C) 75 (B) (B)
100

1 (B) 26 (C) 51 (B) 76 (A) 1 (C) 26 (B) 51 (D) 76 (C)
2 (A) 27 (A) 52 (A) 77 (B) 2 (D) 27 (C) 52 (B) 77 (B)
3 (C) 28 (A) 53 (A) 78 (C) 3 (A) 28 (B) 53 (C) 78 (C)
4 (D) 29 (B) 54 (B) 79 (B) 4 (B) 29 (C) 54 (D) 79 (A)
5 (C) 30 (C) 55 (D) 80 (C) 5 (A) 30 (B) 55 (A) 80 (C)
6 (B) 31 (C) 56 (C) 81 (B) 6 (A) 31 (A) 56 (D) 81 (D)
7 (B) 32 (D) 57 (B) 82 (D) 7 (A) 32 (C) 57 (A) 82 (C)
8 (C) 33 (C) 58 (A) 83 (A) 8 (B) 33 (A) 58 (C) 83 (B)
9 (A) 34 (A) 59 (C) 84 (B) 9 (B) 34 (B) 59 (B) 84 (A)
10 (A) 35 (C) 60 (B) 85 (D) 10 (A) 35 (D) 60 (C) 85 (C)
11 (C) 36 (A) 61 (D) 86 (B) 11 (C) 36 (B) 61 (D) 86 (A)
12 (B) 37 (B) 62 (D) 87 (B) 12 (C) 37 (A) 62 (B) 87 (C)
13 (A) 38 (B) 63 (B) 88 (B) 13 (B) 38 (C) 63 (C) 88 (A)
14 (C) 39 (D) 64 (D) 89 (B) 14 (C) 39 (A) 64 (B) 89 (B)
15 (B) 40 (C) 65 (C) 90 (A) 15 (C) 40 (B) 65 (C) 90 (A)
16 (B) 41 (D) 66 (D) 91 (D) 16 (B) 41 (A) 66 (B) 91 (B)
17 (A) 42 (C) 67 (B) 92 (B) 17 (A) 42 (C) 67 (C) 92 (A)
18 (B) 43 (D) 68 (C) 93 (D) 18 (B) 43 (B) 68 (B) 93 (C)
19 (A) 44 (A) 69 (A) 94 (B) 19 (A) 44 (A) 69 (C) 94 (D)
20 (C) 45 (D) 70 (C) 95 (A) 20 (A) 45 (D) 70 (B) 95 (A)
21 (B) 46 (C) 71 (D) 96 (D) 21 (A) 46 (C) 71 (D) 96 (A)
22 (A) 47 (A) 72 (D) 97 (D) 22 (C) 47 (A) 72 (B) 97 (D)
23 (A) 48 (C) 73 (C) 98 (C) 23 (A) 48 (C) 73 (B) 98 (D)
24 (B) 49 74 (D) 99 (B) 24 (B) 49 (D) 74 (B) 99 (B)
2*5 (B)
t- V
'in (B) zn\
JU 1u
(B) 100 (C) ỊLỊ 21 (CA 50 (A) 75 (A) 100 (C)


1 (A) 26 (C) 51 (A) 76 (B)
1 (C)
(B) 26
27 (C)
(C) 52 51(C)
(B) 76 (C)
77 (A)
2
2 (C) 27 (A) 52 (D) 77 (C)
3 (C) 28 (A) 53 (C) 78 (A)
3 (A) 28 (B) 53 (A) 78 (B)
4 (B) 29 (A) 54 (A) 79 (C)
4 (A) 29 (A) 54 (C) 79 (A)
5 (A) 30 (C) 55 (B) 80 (D)
5 (B) 30 (B) 55 (D) 80 (B)
6 (A) 31 (A) 56 (0 81 (A)
(C) 31 (A) 56 (B) 81 (C)
7 6 (A) 32 (A) 57 (B) 82 (D)
7 (A) 32 (C) 57 (B) (C)
82 (A)
8 (B) 33 (B) 58 (C) 83
(B) 33 (A) 58 (B) 83 (A)
9 8 (A) 34 (B) 59 (C) 84 (A)
9 (C) 34 (A) 59 (B) 84 (A)
10 (B) 35 (B) 60 (B) 85 (D)
(B)
10 (C) 35 (B) 60 (C) 85 (A)
11 36 (A) 61 (A) 86 (C)
(C)
11 (C) 36 (C) 61 (B) (B)
86 (A)
12 37 (C) 62 (C) 87
(A) 37 (A) (C) 87 (A)
13 12 (A) 38 (C) 63 62(C) 88 (A)
13 (C) 38 (C) 63 (A) (C)
88 (C)
14 (C) 39 (B) 64 (D) 89
14 (A) 39 (C) 64 (B) 89 (A)
15 (B) 40 (A) 65 (A) 90 (A)
15 (B) 40 (A) 65 (A) 90 (B)
16 (C) 41 (D) 66 (D) 91 (A)
(A) 41 (B) (B) 91 (C)
17 16 (A) 42 (C) 66 (A)
67 92 (C)
17 (B) 42 (A) 67 (B) 92 (B)
18 (B) 43 (D) 68 (C) 93 (D)
(B) 43 (B) (D) 93 (A)
19 18 (C) 44 (D) 68 (B)
69 94 (D)
19 (C) 44 (C) 69 (B) 94 (D)
20 (B) 45 (A) 70 (B) 95 (A)
4C
on OR ro\
21 ZU (C)
(B) 46
40 (C)
(A) 71 ill(B)
(A) 96 so(C)
w
(B)
21 (A) 46 (B) 71 (A) 96 (A)
22 47 (D) 72 (A) 97 (D)
22 (B) 47 (B) 72 (B) 97 (C)
23 (A) 48 (C) 73 (C) 98 (B)
23 (B) 48 (A) 73 (A) 98 (A)
24 (C) 49 (C) 74 (C) 99 (A)
24 (C) 49 (D) 74 (B) 99 (B)
25 (A) 50 (A) 75 (A) a (D)
100
25 (B) 50 (C) 75 (D)
1 (C) 26 (C) 51 (C) 76 (D)
2 (D) 27 (A) 52 (C) 77 (C)
3 (B) 28 (B) 53 (C) 78 (D)
4 (A) 29 (C) 54 (A) 79 (A)
5 (D) 30 (A) 55 (C) 80 (B)
6 (D) 31 (A) 56 (B) 81 (B)
7 (C) 32 (C) 57 (C) 82 (C)
8 (B) 33 (B) 58 (A) 83 (C)
9 (C) 34 (B) 59 (C) 84 (A)
10 (A) 35 (C) 60 (D) 85 (C)
11 (C) 36 (B) 61 (A) 86 (A)
12 (A) 37 (A) 62 (A) 87 (C)
13 (B) 38 (D) 63 (C) 88 (D)
14 (C) 39 (A) 64 (B) 89 (C)
15 (A) 40 (C) 65 (A) 90 (B)
16 (B) 41 (D) 66 (B) 91 (A)
17 (C) 42 (B) 67 (C) 92 (C)
18 (B) 43 (C) 68 (B) 93 (B)
19 (A) 44 (B) 69 (C) 94 (A)
20 (B) 45 (C) 70 (D) 95 (C)
21 (A) 46 (D) 71 (B) 96 (B)
22 (C) 47 (B) 72 (C) 97 (B)
23 (B) 48 (A) 73 (A) 98 (C)
24 (B) 49 (D) 74 (A) 99 (A)
25 (A) 50 (A) 75 (B) (D)
100
217
1 (C) 26 (A) 51 (D) 76 (D)
2 (A) 27 (B) 52 (A) 77 (D)
3 (C) 28 (A) 53 (B) 78 (A)
4 (B) 29 (A) 54 (A) 79 (A)
5 (C) 30 (B) 55 (C) 80 (B)
6 (A) 31 (B) 56 (C) 81 (C)
7 (B) 32 (C) 57 (B) 82 (C)
8 (A) 33 (D) 58 (D) 83 (A)
9 (A) 34 (B) 59 (A) 84 (C)
10 (B) 35 (D) 60 (B) 85 (A)
11 (C) 36 (A) 61 (C) 86 (A)
12 (A) 37 (B) 62 (B) 87 (C)
13 (B) 38 (D) 63 (C) 88 (D)
14 (B) 39 (C) 64 (C) 89 (A)
15 (A) 40 (B) 65 (B) 90 (D)
16 (B) 41 (C) 66 (C) 91 (B)
17 (A) 42 (C) 67 (D) 92 (A)
18 (C) 43 (C) 68 (A) 93 (B)
19 (B) 44 (A) 69 (C) 94 (B)
20 (B) 45 (D) 70 (C) 95 (A)
21 (A) 46 (B) 71 (C) 96 (B)
22 (A) 47 (D) 72 (A) 97 (B)
23 (A) 48 (C) 73 (C) 98 (B)
24 (C) 49 (A) 74 (C) 99 (B)
25 (A) 50 (C) 75 (A) (D)
100
1 (C) 26 (B) 51 (C) 76 (B)

2 (B) 27 (B) 52 (B) 77 (A)
3 (C) 28 (A) 53 (B) 78 (B)
4 (A) 29 (A) 54 (A) 79 (C)
5 (B) 30 (A) 55 (C) 80 (C)
6 (C) 31 (B) 56 (B) 81 (A)
7 (C) 32 (D) 57 (D) 82 (B)
8 (B) 33 (C) 58 (C) 83 (B)
9 (A) 34 (A) 59 (C) 84 (C)
10 (A) 35 (B) 60 (B) 85 (A)
11 (B) 36 (D) 61 (D) 86 (A)
12 (C) 37 (D) 62 (C) 87 (B)
13 (C) 38 (D) 63 (D) 88 (C)
14 (A) 39 (C) 64 (C) 89 (A)
15 (A) 40 (A) 65 (C) 90 (A)
16 (C) 41 (C) 66 (D) 91 (B)
17 (A) 42 (A) 67 (C) 92 (D)
18 (B) 43 (C) 68 (C) 93 (C)
19 (B) 44 (C) 69 (C) 94 (C)
20 (C) 45 (A) 70 (D) 95 (B)
21 (A) 46 (C) 71 (C) 96 (A)
22 (B) 47 (D) 72 (B) 97 (D)
23 (C) 48 (B) 73 (B) 98 (A)
24 (B) 49 (D) 74 (D) 99 (B)
25 (C) 50 (B) 75 (D) 100 (B)
2/2 New Economy TOEIC LC 1000

NEW Economy TOEIC LC100Ũ
Lee Ki Taek
Chịu trách nhiệm xuất bản

Giám đốc - Tổng Biên tập
Đinh Thị Thanh Thủ y
Biên tập Đà o Thị Thú y Ngẩ n

Trình bày sách Công ty Nhân Trí Việt
Sửa bản in Bả o Trang
NHA XUẢT BAN TÔNG HỢP THÀNH

PHO HỞ CHI MINH
s 38225340 - 38296764 - 38247225 Fax: 38222726
E-mail: tonghop@nxbhcm.com.vn Sách online: www.nxbhcm.com.vn
Ebook: www.sachweb.vn
Thực hiện liên kết:

CôngtyTNHH Nhân Trí Việt
83 Trần Đình Xu, P. Nguyễn Cư Trinh, Quận 1
B
Thành phố Hồ Chí Minh

® 38379344 Fax: 38302417
www.nhantriviet.com
In 1.000 cuốn khổ 18,5 X 26cm tại Công ty TNHH MTV ITAXA - 126 Nguyễn Thị Minh Khai - Quận 3 - Tp. Hồ Chí Minh. XNĐKXB
số: 2280-2018/CXBIPH/02-178/THTPHCM ngày 2-7-2018. QĐXB số: 781/QĐ-THTPHCM-2018 ngày 5-7-2018. ISBN: 978-604-58-
8002-9. In xong và nộp lưu chiểu tháng 8-2018.

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The Best Study Companion for 2018

TOEIC format Test-takers

Copyright © 2018 by Book21 Publishing Group.

About recent changes in the TOEIC Test format 4

TOEIC Score Conversion Table.................6

LC Actual Test 01 ........................................................................8

LC Actual Test 02 ......................................................................22

LC Actual Test 03 ......................................................................36

LC Actual Test 04 ......................................................................50

LC Actual Test 05 ......................................................................64

LC Actual Test 06 ......................................................................78

LC Actual Test 07 ......................................................................92

LC Actual Test 08 ..................................................................106

LC Actual Test 09 ....................................................................120

LC Actual Test 10 ..................................................................134

LC Actual Test Script...............................................................148

LC Actual Test Answer Key....................................................210

ABOUT RECENT CHANGES IN THE TOEIC TEST FORMAT

Updated TOEIC test format

A. An overview of TOEIC current and new formats

Current version of TOEIC format New version of TOEIC format

5 Incomplete Sentences 40 Incomplete Sentences 30

B. Summary of the changes

4 New Economy TOEIC LC 1000

Estimated Number of Estimated Number of Estimated Number of Estimated

14 80 39 205 64 330 89 460

6 New Economy TOEIC LC 1000

8 New Economy TOEIC LC 1000

GO ON TO THE NEXT PAGE

18. Mark your answer on your answer sheet.

19. Mark your answer on your answer sheet.

30. Mark your answer on your answer sheet.

31. Mark your answer on your answer sheet.

32. What are the speakers mainly discussing? (A)

14 New Economy TOEIC LC 1000

problem? tickets were not 63. Look at the

64. What does the (D) To sign up

68. What are the speakers discussing?

69. What does the woman want to do?

76. What are attendees asked to do?

18 New Economy TOEIC LC 1000

87. Why does the speaker say, “Remember,

GO ON TO THE NEXT PAGE

Team lunch Evaluation

98. What are the listeners training to be?

20 New Economy TOEIC LC 1000

PART 1 / PART 2 / PART 3 / PART 4

22 New Economy TOEIC LC 1000

GO ON TO THE NEXT PAGE

GO ON TO THE NEXT PAGE

19. Mark your answer on your answer sheet.

38. Where most likely are the speakers?

(A) Review a contract (A) Purchasing a piano

(A) A radio host

36. What did the woman want to do?

37. According to the woman, what is the main

42. According to the woman, what is the reason

43. What solution does the man suggest?

48. What does the man want to do with the

49. What does the woman suggest doing?

60. What does the woman offer to do?

Acccounting 10:00 P.M.-11:00 A.M.

Customer Service Call