BUSINESS COMMUNICATION AND CUSTOMER SERVICE

AT WORKPLACE

In this program, we have covered on:

 Customer service
 Business Conversation
 Pronunciation
 Discussion Skills
 Email writing skills
 Report writing and presentation skills

Some of the participants really struggled at the beginning of the programme because many
of the concepts that were introduced to them were clearly new. With constant motivation,
encouragement and changing the mindset, they were able to make a tremendous progress
in every aspect of the language.

Many of them have keen interest to learn the language and give full support in all the
activities. Most of the participants have broken the psychological and linguistic barriers to
do well in the activities. They have progressed tremendously and are able to speak and
write confidently.

MANAGED BY:

AMS NIAGA MANAGEMENT AND SERVICES

FACILITATOR:

MUTU RAMASAMY