Professional Documents
Culture Documents
First things first, as a general observation, ask yourself: "Does the person look
comfortable or uncomfortable?"
SIGNS TO SAY THE PERSON DOESN'T LIKE YOU OR WHAT YOU JUST SAID:
Ask yourself, does this person have tension above the nose in central forehead? (bunny
lines)
Lip pursing?
Tongue jutting?
OR DOES LIKE YOU OR WHAT YOU SAID: High eyebrows and dilated pupils
LYING
A fixed staring (over-compensating). Con-men and habitual liars give too much eye
contact
Foot freeze (as in startled wild animal) or toes inward and foot locked or ankles locked
Lying = restricted arm and leg movements. Frozen hands, restrained hand and arm
movements
Lying = feet hiding under chair. Lower limbs are always more accurate 'tells'. The lying
person will likely stoop a little or 'sink' with the body posture: the turtle effect (to escape)
Delayed 'yes' or 'no' nod or shake of the head, or a shake of the head with a verbal
opposite ie. 'yes', or a nod of the head with a verbal 'no'. This is contrary to the
statement.
Lie=stress in and out sequence: when asked a difficult question, two behaviours ensue
that are distinct from one another that follow in a sequence. Behaviour 1) Withdrawing
and distancing, ie. toes shift point away, torso leans away, jaw and lips tighten, followed
by behaviour 2) pacifying responses to the stress such as neck touching, nose stroking,
neck massaging
Upon a passionate and declarative statement, then only the PALMS DOWN is TRUE.
Palms up in this case would be strongly indicative of lying
Shifting of the body or adjusting oneself, ubbing forehead nr. the temples, squeeze the
face, rub the neck, stroke back of neck
The person will flare his nostrils before an act of flight or fight
Any hand to mouth, cheek, neck or forehead gesture or any shoulder, arm or leg scratch
Any pulling-of-hair, brush-front-of-shirt or adjust tie
Leg cleansing (palm of hand rub from thigh to the knee). Observe by looking for
shoulder movement if cannot see client's legs
Any leg locking, ankle locking, or ankles locked around chair. Frozen, and gripped to the
chair with hands or feet. Knuckles may turn white with gripping the arms of the chair
GENITAL FRAMING: A powerful dominance display. The male puts both his hands,
splayed out, around the genital area, often resting hands on the trouser waistline/belt
area and 'dangles' hands down one either side of the genitals.
HOODING: Another territorial display where the person leans back and interlaces his
hands behind his head. Like the 'cobra' this hooding makes the person look larger than
he actually is and is designed to alert others to his percieved dominance and power.
DOMINANT POSE: Often an individual will use his arms, legs or possessions and
'spread out' claiming more territory. It is used to say that 'I am in charge here and I am
confident!'. The person will aim to claim more territory by spreading out, if spreading in
the reverse is true. Hiding hands and arms shows a person doesn't like you or doesn't
wish to make contact with you, for e.g. hands behind the back, or palms not revealed
(facing you). Thumbs up and steepling of hands signals superiority over another, as
does the 'chin-up' or 'nose-up' posturing.
FRIENDLY GESTURE IN A SAFE WAY - THE ARM TAP: A tap from one person to
another from between the shoulder to the elbow is a safe and non-sexual sign of liking
and friendliness to another.