New Relic

New Relic is a San Francisco, California-based technology company

which develops cloud-based software to help website and application New Relic, Inc.
owners track the performances of their services.

Type Public company

Contents Traded as NYSE: NEWR (http
s://www.nyse.com/
History quote/XNYS:NEW
Products R)
Russell 1000 Index
Marketing
component
Litigation
Industry Application
Controversy performance
Racial justice management
Donations Founded 2008
References Headquarters San Francisco, CA,
External links United States
Key people Lew Cirne
Products New Relic APM,
History New Relic Mobile,
New Relic Browser,
Lew Cirne founded New Relic in 2008 and is the company's CEO.[2] New Relic
The name "New Relic" is an anagram of founder Lew Cirne's Synthetics, New
name.[3] Relic Servers, New
Relic Insights
In February 2013, New Relic (NR) raised $80 million from investors Revenue $599.5 million
including Insight Venture Partners, T. Rowe Price, Benchmark (March 2020)[1]
Capital, Allen & Company, Trinity Ventures, Passport Capital,
Number of 2,300
Dragoneer, and Tenaya Capital at a valuation of $750 million.[4][5] employees
The funding round helped New Relic extend its software analytics
platform to include Android and iOS native mobile apps.[6][4] In April Website newrelic.com (http
2014, New Relic raised another $100 million in funding led by s://newrelic.com/)
BlackRock, Inc., and Passport Capital, with participation from T.
Rowe Price Associates, Inc. and Wellington Management.[7] Board
members are Peter Fenton of Benchmark, Dan Scholnick of Trinity
Ventures, Peter Currie of Currie Capital, Adam Messinger of
Twitter,[8] Sarah Friar of Square,[9] and Lew Cirne.[10] New Relic
went public on December 12, 2014.[11]

In January 2020, the company announced that Bill Staples will join as
Chief Product Officer on February 14, 2020. He will lead the product
New Relic at AWS Summit
management, engineering and design functions, as well as drive the
company's platform strategy.[12]
In March 2020, New Relic inked a 10-year deal to move its Atlanta team out of co-working space into the
20th floor of a 28-story office tower off 12th Street in Midtown.[13]

In June 2020, New Relic laid off "less than 20" employees at its Portland engineering office.[14]

In July 2020, New Relic announced a change to its pricing model that would result in a per-user system with a
goal of lowering the barrier to collecting data and providing full stack observability licensed per user. When
asked about the decision to abandon its APM product after 12 years, Chief Product Officer Bill Staples
explained that New Relic was looking to ameliorate the "explosion of complexity" for businesses using their
products.[15]

Products
New Relic's technology, delivered in a software as a service (SaaS) model, was announced in 2013.[16] It
monitors Web and mobile applications in real-time[17][18][6][19] with support for custom-built plugins to collect
arbitrary data.[20]

Marketing
Partnerships include IBM Bluemix, Amazon Web Services, CloudBees, Engine Yard, Heroku, Joyent,
Rackspace Hosting, and Microsoft Azure as well as mobile application backend service providers
Appcelerator, Parse, and StackMob.[19][21][22][23]

Other marketing mentions:

San Francisco Business Times in 2012 and 2013.[24][25]

One of 2013 OnDemand 100 Top Private Companies[26]
2010 THINKstrategies’ Best of SaaS Showplace[27]
Top 20 Coolest Cloud Infrastructure Vendors (2010, CRN)[28]
10 IT Management Start-Ups to Watch (2008, NetworkWorld)[29]

Litigation
On November 5, 2012, CA Technologies (formerly Computer Associates) filed a lawsuit in the US District
Court for the Eastern District in New York. The lawsuit claims that New Relic violated three patents that came
into CA Technologies' possession through acquisitions. The three patents in question are numbers U.S. Patent
7,225,361 (https://patents.google.com/patent/US7225361) B2; U.S. Patent 7,512,935 (https://patents.google.co
m/patent/US7512935) B1; and U.S. Patent 7,797,580 (https://patents.google.com/patent/US7797580) B2.[30]
This is the first of two actions CA Technologies has filed in connection with alleged infringement of patents
obtained in the acquisition of Wily Technology (the company that was also founded by Lew Cirne). In April
2013, CA Technologies filed a lawsuit asserting patent infringement of the same three APM patents against
software developer AppDynamics. However, on April 20, 2015, AppDynamics and CA settled the two-year-
old patent dispute. AppDynamics said that it paid a "modest fixed payment."[31]

Controversy

Racial justice
After internal disagreements about how to handle systemic racism, CEO Lew Cirne sent a memo on 19 June
2020 stating that Black Lives Matter discussions were "off-the-table".[32]

Donations

In 2020, the CEO and his wife made donations that New Relic employees complain are against the company's
inclusive diversity messaging. Specific donations included:

$250,000 to Faith Academy of Marble Falls, a private Christian school near Austin, Texas.
$50,000 to organizations run by an evangelist named Sid Roth (https://en.wikipedia.org/wiki/Si
d_Roth%27s_It%27s_Supernatural).

References
1. (PDF) http://d18rn0p25nwr6d.cloudfront.net/CIK-0001448056/096d4015-443e-41f8-8697-
5f3c42d75a7a.pdf (http://d18rn0p25nwr6d.cloudfront.net/CIK-0001448056/096d4015-443e-41f
8-8697-5f3c42d75a7a.pdf). Missing or empty |title= (help)
2. "Lewis K Cirne - Inventor" (https://web.archive.org/web/20150209063701/http://patent.ipexl.co
m/inventor/Lewis_K_Cirne_1.html). IPEXL. IPEXL. Archived from the original (http://patent.ipex
l.com/inventor/Lewis_K_Cirne_1.html) on 9 February 2015. Retrieved 14 August 2013.
3. Balise, Julie (26 August 2015). "Stories behind Bay Area tech company names" (http://www.sfg
ate.com/business/article/Stories-behind-Bay-Area-tech-company-names-6465268.php#photo-8
229264). SFGate. Retrieved 26 August 2015.
4. Levy, Ari (5 February 2013). "New Relic Reels in $80 Million to Expand Into Mobile" (http://go.bl
oomberg.com/tech-deals/2013-02-05-new-relic-reels-in-80-million-to-expand-into-mobile/).
Bloomberg. Retrieved 9 August 2013.
5. Taulli, Tom (5 February 2013). "New Relic Nabs $80M To Upend the Software Biz" (https://ww
w.forbes.com/sites/tomtaulli/2013/02/05/new-relic-nabs-80m-to-upend-the-software-biz/).
Forbes. Retrieved 9 August 2013.
6. Kattau, Suzanne. "New Relic extends app-performance software to mobile" (http://sdtimes.com/
NEW_RELIC_EXTENDS_APP_PERFORMANCE_SOFTWARE_TO_MOBILE/By_Suzanne_
Kattau/About_NEWRELIC_and_SAAS/41521). SD Times. SD Times. Retrieved 9 August
2013.
7. Rao, Leena (28 April 2014). "Cloud App Monitoring Company New Relic Raises $100M" (http
s://techcrunch.com/2014/04/28/cloud-app-monitoring-company-new-relic-raises-100m/).
TechCrunch. TechCrunch. Retrieved 13 June 2014.
8. Gage, Deborah (29 May 2014). "New Relic Names Twitter CTO Adam Messinger To Board" (htt
ps://blogs.wsj.com/venturecapital/2014/05/29/new-relic-names-twitter-cto-adam-messinger-to-b
oard/). WSJ.D. Wall Street Journal. Retrieved 13 June 2014.
9. Novet, Jordan (8 January 2014). "New Relic board makes room for Square executive Sarah
Friar" (https://venturebeat.com/2014/01/08/new-relic-board-makes-room-for-square-executive-s
arah-friar/). VentureBeat. VentureBeat. Retrieved 13 June 2014.
10. "Management Team" (http://newrelic.com/about/leadership). New Relic Web site. New Relic.
Retrieved 9 August 2013.
11. "New Relic IPO raises $115M, stock jumps 48% in debut" (http://www.bizjournals.com/sanjose/
news/2014/12/11/new-relic-raises-115m-after-ipo-beats-targets.html?page=all).
www.bizjournals.com.
12. "Bill Staples to Join New Relic as Chief Product Officer" (https://www.bloomberg.com/press-rel
eases/2020-01-16/bill-staples-to-join-new-relic-as-chief-product-officer). Bloomberg.com. 2020-
01-16. Retrieved 2020-02-28.
13. "Cloud Software Company Sets Up East Coast Shop At 1100 Peachtree" (https://www.bisnow.
com/atlanta/news/office/cloud-software-company-sets-up-east-coast-shop-at-1100-peachtree-1
03340). Bisnow. Retrieved 2020-03-11.
14. "New Relic lays off staff as it combines engineering teams" (https://www.bizjournals.com/portla
nd/news/2020/06/29/layoffs-at-new-relic-as-company-combines-2-enginee.html).
www.bizjournals.com. Retrieved 2020-07-01.
15. "New Relic reinvents its products to bring observability to the mainstream" (https://diginomica.c
om/new-relic-reinvents-observability-mainstream). diginomica. 2020-07-30. Retrieved
2020-08-03.
16. "SAS APM Review" (https://archive.is/20120714043049/http://bizcloudnetwork.com/saas-apm-r
eview). Archived from the original (http://bizcloudnetwork.com/saas-apm-review) on 2012-07-
14.
17. Shinal, John (3 June 2013). "New Relic headed for an IPO" (http://www.marketwatch.com/story/
new-relic-headed-for-an-ipo-2013-06-03). MarketWatch. Retrieved 9 August 2013.
18. Babcock, Charles (5 February 2013). "New Relic Garners $80 Million To Expand APM" (http://
www.informationweek.com/software/application-optimization/new-relic-garners-80-million-to-ex
pand-a/240147835). InformationWeek. Retrieved 9 August 2013.
19. Clarke, Gavin (23 February 2011). "New Relic climbs Amazon's Elastic Beanstalk" (https://ww
w.theregister.co.uk/2011/02/23/new_relic_amazon_beanstalk/). The Register. Retrieved
9 August 2013.
20. O'Dell, Jolie (19 June 2013). "New Relic now lets you make plug-ins for any kind of data you've
got" (https://venturebeat.com/2013/06/19/new-relic-now-lets-you-make-plugins-for-any-kind-of-
data-youve-got/#7yJFPfBwYQXlwIiJ.99). VentureBeat. Retrieved 9 August 2013.
21. Deutscher, Maria (19 July 2013). "New Relic Supports OpenStack via Rackspace Partnership"
(http://siliconangle.com/blog/2012/07/19/new-relic-supports-openstack-via-rackspace-partnersh
ip/). SiliconANGLE. Retrieved 9 August 2013.
22. "Pivotal Contributes Open Source Plugins for New Relic's Pluggable Monitoring and
Management Platform: RabbitMQ and Web Server" (https://web.archive.org/web/20131029193
022/http://www.dopisbetter.com/McCloud/pivotal-contributes-open-source-plugins-for-new-relic
s-pluggable-monitoring-and-management-platform-rabbitmq-and-web-server/). McCloud. 19
June 2013. Archived from the original (http://www.dopisbetter.com/McCloud/pivotal-contributes-
open-source-plugins-for-new-relics-pluggable-monitoring-and-management-platform-rabbitmq-
and-web-server/) on 29 October 2013. Retrieved 9 August 2013.
23. Humble, Charles (13 September 2011). "New Relic Offers Real-time Performance Monitoring
for Heroku Java users" (http://www.infoq.com/news/2011/09/heroku-new-relic). InfoQ. Retrieved
9 August 2013.
24. Hughes, Jeff (20 April 2012). "Enjoying work is focus, not gimmicks or fancy perks" (http://www.
bizjournals.com/sanfrancisco/print-edition/2012/04/20/enjoying-work-is-focus-not-gimmicks.htm
l). San Francisco Business Times. Retrieved 10 August 2013.
25. "Best Places to Work Rankings 2013 — Intuit, Workday, XL Construction" (http://www.bizjourna
ls.com/sanfrancisco/best-places-to-work-rankings-2013--.html?s=image_gallery&img_no=36).
San Francisco Business Times. 5 June 2013. Retrieved 10 August 2013.
26. "Announcing the 2013 OnDemand 100 Top Private Companies" (https://web.archive.org/web/2
0130518011241/http://aonetwork.com/Announcing-the-2013-OnDemand-100-Top-Private-Com
panies/). AlwaysOn. 18 May 2013. Archived from the original (http://aonetwork.com/Announcin
g-the-2013-OnDemand-100-Top-Private-Companies/) on 18 May 2013. Retrieved 10 August
2013.
27. "New Relic Wins Best of SaaS Showplace Award" (http://thinkstrategies.com/2010/05/03/new-r
elic-wins-best-of-saas-showplace-award/). THINKstrategies. 3 May 2013. Retrieved 10 August
2013.
28. Hickey, Andrew. "20 Coolest Cloud Infrastructure Vendors" (http://www.crn.com/slide-shows/co
mponents-peripherals/222600295/20-coolest-cloud-infrastructure-vendors.htm?pgno=13).
CRN. CRN. Retrieved 10 August 2013.
29. Dubie, Denise. "10 IT management start-ups to watch" (https://web.archive.org/web/201310291
93521/http://www.networkworld.com/news/2008/110308-mgmt-cos.html?page=5). Network
World. Network World. Archived from the original (http://www.networkworld.com/news/2008/11
0308-mgmt-cos.html?page=5) on 29 October 2013. Retrieved 10 August 2013.
30. Morgan, Timothy. "CA Technologies sues New Relic over APM patents" (https://www.theregiste
r.co.uk/2012/11/06/ca_sues_new_relic_apm_patents/). The Register. Retrieved 13 November
2012.
31. "AppDynamics, CA Inc. Settle Two-Year-Old Patent Dispute" (https://www.wsj.com/articles/app
dynamics-ca-inc-settle-two-year-old-patent-dispute-1429552736). WSJ. 2015-04-20. Retrieved
2017-02-18.
32. Rogoway, Mike (3 Jul 2020). "New Relic CEO scolds employees in internal memo: 'We are a
company with an urgent need to get back on track' " (https://www.oregonlive.com/silicon-forest/
2020/07/new-relic-ceo-scolds-employees-in-internal-memo-we-are-a-company-with-an-urgent-
need-to-get-back-on-track.html). The Oregonian. Retrieved 11 Oct 2020.

External links
New Relic (http://newrelic.com)
New Relic | CrunchBase (http://www.crunchbase.com/company/new-relic)
New Relic: Death of the Salesmen? (http://www.businessweek.com/magazine/new-relic-death-
of-the-salesmen-07012011.html)

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