indirect Human 

Services Curriculum Framework ­ HSC  Content overview ­ INDUSTRY CONTEXT
direct
verbal
bullying and harassment
physical
types
psychological
sexual

principles
intent of legislation anti­discrimination
employers anti­discrimination industry bodies
rights and responsibilities
employees internet
workplace policy and procedures journals
strategies to eliminate bias and harassment sources networks
consequences and legal ramifications professional associations
inappropriate workplace behaviour
recourse available special interest groups
unions
legal sources of information
difference between job description
ethical
role/duty statement
legal and ethical framework
access and use workplace manuals
access and equity
manager/supervisor/team leader
child protection
colleagues
conflict of interest
strategies for understanding and clarifying work instructions
dignity of risk
discrimination
duty of care
human rights issues affecting the industry community services industry
interrelationship between
informed consent health industry
mandatory reporting features of 'service' industries
privacy, confidentiality and disclosure primary function
translation legal and ethical issues services provided
sectors/departments
responsibilities occupational areas
work role boundaries
limitations examples of organisations/businesses/agencies
interrelationship of legal and ethical aspects interrelationship between sectors/departments
obligations for client, worker and industry person­centred
workplace policy and procedures rights­based
act
Industry context nature of the industry
interdisciplinary
service delivery models
team
regulation difference between multidisciplinary
codes of practice legislative requirements inter­agency
industry approaches to care and service delivery
purpose and intent for particular sector/department underpinning principles and/or characteristics
application for specific workplace and individual practice models of funding

what constitutes a breach how work is organised and undertaken
legal and ethical obligations role of support services
ramifications
interrelationships with outside services
career pathways and knowledge and skills required industry terminology relating to role and service provision
full­time
part­time client

casual types compliance and meaning for worker

contract industry

agency industry­wide
underpinning values, principles and ethics
award workplace specific

agreement difference and application contemporary issues and implications for provision of care and/or delivery of service

contract value

terms and conditions for specific job role working in the industry expected standards

employee and employer rights and responsibilities work standards consequences of non­compliance

principles for specific job role

intent of legislation seeking opportunities to improve work practices and client outcomes

employers equal employment opportunity (EEO)
employment purpose and requirements
reciprocal rights and responsibilities accreditation
employees consequences of non­compliance
workplace policy and procedures effect of change on client, worker and organisation

employer and employee groups
professional associations primary role/function(s) of key industry bodies
unions

industry
worker purpose and value of code of conduct
client

importance
individual industry currency
strategies to maintain
workplace