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Lean Six Sigma

Project

Blood Processing TAT reduction in

Baltimore
Team Leader: Green Belt / Todd James,
Research, MD
Start Date: 8/1/20
Complete Date: 11/20/20
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Contents
TOLL GATE REVIEW (DEFINE PHASE) ................................ 2

D.M.A.I.C. ...................................................................................... 2

LSS Project Charter .................................................................... 2

Milestone Schedule ..................................................................... 2

Kick Off .......................................................................................... 2

Lean ................................................................................................ 2

Define ............................................................................................. 2

Measure ......................................................................................... 2

Analyze .......................................................................................... 2

Improve .......................................................................................... 2

Control ........................................................................................... 2

Executive Summary..................................................................... 2

Back up .......................................................................................... 2
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TOLL GATE REVIEW (DEFINE PHASE)

Toll Gate Objectives

D.M.A.I.C.
Approach ToProblem Solving
Review Project Charter Updates
Review Project Milestone Schedule Status
Review Project Deliverables per Phase
Review Next Steps Action Plan
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• Initial Project upfront investment: 52K

Milestone Schedule
PROBLEM STATEMENT
From April 2019 to
present, The Sample
Selection process at the
Baltimore location can only
select <= 96 samples
(Exact value TBD) per 1
hour
LSS Project Charter (Labor - 1 new FTE) 30K (IT
Infrastructure expense)
• Estimated cost savings (Hard or Soft?)
Hard (Validated by Finance rep.
Business Case/Busines Concern
XX/XX/20)
Currently, we are unable to complete > = 96 • $ 1.5 M annualized (Areas impacted –
Ops, Marketing and Logistics)
(Exact value TBD) samples per hour (Goals not
met!)
Project Goal / Objectives / Benefits (Both
Hard and Soft)

Project Metrics Company Goal = >= 96 samples /hr.

• Primary Metric: Blood Improving Sample Selection processing TAT

Processing TAT/hr. from XXX to YY will enable:

• Secondary Metric: Cost • Reduction in human engagement in this activity

(Monitor) (Phase II – accuracy improve) (Soft)

• Secondary Metric: Quality • (Cost – see Finance rep (FTE) and Rework cost (Hard)

(Monitor) • Improve Ergonomics and Reduce repetitive motion for

FTE (Safety) (Soft)

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(DEFINE Phase)
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What problem do we want to solve?

# Project Charter Purpose Status (R/Y/G/B)
1 Project Charter Started Document and track project
2 Problem Statement Visualize Process steps Kick Off
3
4
Primary Metric
Secondary Metric
Metric to improve
Metric to monitor
Deliverables
5 Goal Desired Value
6 Objective Expected result
7 Scope Boundaries
8 Finance ROI signoff Financial Benefit (If defined upfront)
9 Create Team Assistance
10 RACI Diagram Roles and Resp.
11 Communication Plan Share project info as needed
12 Project Charter Sign Off Senior leader support
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Lean
Deliverables What parts of the process are wasteful?
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Define
Deliverables

What problem do we want to solve?

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Measure
Deliverables
Collect data and measure current performance
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Analyze
Deliverables
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Improve
Deliverables

Identify improvement actions to improve. Pilot and verify solutions

achieve expected Goals!

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Control
Deliverables

Control the gains. Monitor as needed to ensure

sustained Success!
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Project Success (Value starts Q4, 2020): Started 4/20 |

Completed: 11/20 Executive Summary

Slide Title Headline
Project Annual ROI: (Hard or Soft savings?) Hard: $ 10 M

(Total value experienced in 3 quarters 2021)

Business areas receiving savings: Ops, Logistics

Project Primary metric (Blood Processing TAT/hr.): From

XXXX to YYYY

Project Improvement Validation Date: FF/FF/FF (Project

sustained improvement > 30 days)

Initial project investment: Labor Cost - N/A, Material Cost -

N/A

This project will also impact (Q, C,D,C SAT) for both:

Internal and External customers: (Cost/Quality)

Name Internal Customers: Marketing, Sales

Name External Customers: Patients, Doctors

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Back up

All supporting data goes back here