Professional Documents
Culture Documents
Covey
Overview
Personality Ethic
Things like public image, how you dress, how you perform in social interactions,
positive mental attitude, skills and techniques to get people to behave in certain
ways.
Can work for a short amount of time but often leads people to feeling
meaningless
Character Ethic
Things like integrity, humility, simplicity, fairness, modesty, love, courage, justice,
and the Golden Rule.
Gives you deep meaning and a moral compass to guide you
We often see things the way we see them and never question if they are true
The way we see things actually influences the way they are (Old lady vs Young Lady)
Paradigms
Paradigm shift is when how you see the world changes and therefore the world
around you changes as well
Dependance vs Independence vs Interdependence
Emotional Bank Accounts
Being loyal
Sincerely apologizing
Forgiveness
Habits
Habits either serve you or they don't serve you at this particular time
Be Proactive
Viewing yourself based on the opinions, perceptions and paradigms of other people
They are more projections than reflections; people are showing you what they think
of themselves when they tell you what they think of you
Genetic Determinism
Psychic Determinism
Environmental Determinism
*All of these paradigms only really work for animals and humans who believe them
because humans have self awareness and the ability to choose
Proactivity Defined
Response Ability
Taking initiative means recognizing our responsability to make things happen
Concern is things you have no control over but are within your awareness
Influence is things you have control over and are within your influence
Imagine yourself at your funeral; what do you want people to be saying about you?
Allowing your imagination of the future guide your actions in the present
Why?
After you've decided to guide yourself and not let the social mirror guide you; you
will need some sort of guidance and it's best to find that within yourslef
Allows you to decide what is truly important on a daily, weekly or long term basis
Takes out the emotion of the day to day and allows you to be more analytical
Two Questions:
What one thing could you do that if you did it on a regular basis would make a
tremendous difference in your personal life?
What one thing in your business or professional life would bring similar results?
Time Management
Win/Win
Win/Lose
Lose/Win
Lose/Lose
Win
Win/Win or No Deal
Key Ieas
Listen empathically and really make sure your understand the other person before
responding
Once you have taken the time to listen make sure the other person knows you've
been listening (build their bank account)
Then to Be Understood
Only once you truly understand where someone is coming from can you be truly
understood
Think of the old lady and young lady picture.. until we both know what the other
one is looking at we can't find that there is actually a third picture
Communication is the most important skill in life and involves; speaking, writing,
reading and listening
Synergize
What is Synergy?
The highest activity in all life - the true test and manifestation of all the other habits
put together
The whole is greater than the sum of it's part; the relationship that the parts have
together is in and of itself a part
When people have the same paradigm, values and beliefs and behaviours they can
accomplish more together
When people don't have the same paradigm, values and beliefs and behaviors they
can't accomplish much
How to Create Synergy
Consider how differences between you and another person might reveal a third
picture
Attempt to understand how conflict in your life is coming from a lack of synergy
When there is a situation that requires synergy with someone else to get something
done but you can't find a third picture evaluate how important it really is
Sharpen The Saw
Continuous Improvement
Progressive overload
Four Needs
Physical
Mental
Emotional/Social
Spiritual