BSB61015 Advanced Diploma of Leadeship and

management
BSBSUS501 Develop Workplace Policy and Procedures for Sustainability
Assessment Task 2 : Presentation

Part A
1. Review the Sydney Opera House vision, mission, goals and policies, especially the Environmental Sustainability Policy. These
documents are available from the Corporate Information page at:

http://www.syeneyoperahouse.com/About/CorporateInformation_Summary.aspx

Vision

Our Enterprise Strategy sets out our vision for the Opera House as a dynamic and evolving organisation now and into the future. Our mission
and values lie at the heart of our Enterprise Strategy, guiding our plans to ensure the Opera House retains its essential role in Australia’s life and
identity.
Mission

The Sydney Opera house embodies beauty, inspiration and the liberating power of art and ideas. It is a masterpiece that belongs to all
Australians.

- We will treasure and renew the Opera house for future generations of artists,

Audiences and visitors

- Everything we do will engage and inspire people through its excellence, ambition and breadth. We will strengthen our central role in
Australia’s life and identity.

Policies

- Our Code of Conduct is a set of guidelines that connect our daily behaviour, decisions and actions to the vision, goals and values of Sydney
Opera House.

2. Complete a sustainability implementation plan (using the template provide in Appendix 2) to implement the Sydney Opera House
sustainability policy and meet the sustainability targets set out in Appendix 1.In the implementation plan, include:
a. Two or more actions for each target (listed in Appendix 1)
b. At least one action that involves staff training
c. At least one action that involves communication to staff through a presentation.
Appendix 2 – Implementation plan
Implementation Plan

Objectives Reduce energy use

Reduce electricity use by 2% per annum
Reduce gas use by 4% per annum
Embed environmental sustainability in everything we do
Reduce landfill waste and increase reuse and recycling.
Reduce the use of toxic or environmentally harmful products and materials.
Engage and inspire
Engage staff in supporting sustainability targets.
Present information and training to employees in plain English.
Inspire audiences to consider sustainability in their everyday choices.
Keep accurate records
Record resource use on a monthly basis.
Action Required Associated target Resources Timeline Accountability

Appliances and electronics -- Purchase energy-efficient If we following these steps Upgrade electricity 2014 to 2016 Manager and
products and operate them efficiently. then we can reduce 2% to 5% monitoring system owner
uses of electricity by annual to allow effective
Lighting -- Purchase energy-efficient products, operate
use of the
them efficiently, and incorporate more day lighting into
information across
your home using energy-efficient windows and skylights.
the business
Electric water heating -- Purchase an energy-efficient
electric water heater and operate it efficiently. Or select an
energy-efficient water heater that doesn't use electricity.

Clean heat transfers surface frequently to maintain high Reduce gas uses 2% to 5% by Use house energy 2014 to 2016 Every one
heat transfer efficiency in heat exchangers and other annual. rating thing it will
systems that use electrical heating elements, coils, radiant help to save
tubes, and so on. electricity and
money and also use
Use pressure controls with fired or electrically heated
energy rating thing
furnaces and ovens to minimize air leaks into the furnace
in business place
or hot gas leaks from equipment.
Action Required Associated target Resources Timeline Accountability

Reduce landfill Reduce landfill waste and Increase the reuse 2014 to 2016 Staff, employee,
increase reuse and recycling. of paper and buy manager
Donate Clothes, Reduce Food Waste, Buy Things with Less
recyclable things.
Packaging, Purchase Items Made from Recycled Products,
Reuse
Use both sides of
Reuse your plastic bags and look for products that can be
papers, such as
reused many times
print both side of
Choose durable and reusable items rather than disposable paper,
ones
Carry your own water bottle or reuse water bottles.
Recycle.
Buy products made from recycled materials or with
recyclable or reusable packaging. Plastic packaging that is
marked code 1, 2 or 3 is commonly recycled in most
municipalities; several councils now also accept codes 4-7
(check with your local council
Avoid packaging made of more than one material that can't
be separated or put in your waste-recycling bin, e.g. plastic
laminate on paper.
Action Required Associated target Resources Timeline Accountability

Keep the amount of toxic material in storage as small as Reduce the use of toxic or Use the eco-friendly 2014 to 2016 Staff and
possible environmentally harmful chemicals for General
products and materials. cleaning, cosmetic Manager
Try to perform the task without the hazardous material
and organic body
product
Worker should be thoroughly trained in handling and safety
procedures

Create and actualize a formal ecological training program, Engage staff in supporting Opera house staff or 2014 to 2016 General
custom-made to crowds, in view of overseeing dangers and sustainability targets manager should Manager, and
enhanced episode administration have held an event Manager
time to time and
give information
Create and actualize a yearly staff mindfulness and about sustainability
acknowledgment program tending to effects of individual targets
and musical show house operations identifying with esp.
focus regions

Check and revive the staff champions meeting to drive staff Present information and Training to 2014 to 2016 General
engagement activities and to advocate for conduct change. training to employees in plain employees about Manager, and
Present data and preparing to workers in plain English English. goal and give them Manager
information about
hazards and way of
dealing
Action Required Associated target Resources Timeline Accountability

Manager sustainability reporting and recordkeeping Record resource use on a 2014 to 2016 Manager
training monthly basis.
keep your records
Records can be paper-based or you can use a bookkeeping up-to-date and then
software package hold on to them for
seven tax years
3. Develop monitor strategy (using the template provided in Appendix 3) for meeting the targets that includes:
a. Key outcomes expected for each action person
b. Metrics/key performance indicators for each action
c. A method of gathering and recording data on sustainability performance.
Implementation Plan

Implementation Plan

Objectives: Reduce energy use

 Reduce electricity use by 2% per annum (using FY 06/07 as initial benchmark).
 Reduce gas use by 4% per annum (using FY 06/07 as initial benchmark).

Action Required Associated target Resources Timeline Accountability

 Replacing older pumps, chillers and motors with Improving the efficiency of air More efficient air 2014 to 2016 Building
new, more efficient ones. conditioning condition tools and Department
system
 Changing the way the seawater is used to cool the
air conditioning system, enabling the equipment to
operate more efficiently
 Continuing to look for opportunities to improve the
performance of the air condition system to further
increase efficiency and energy savings.

 Switching off to reduce the operating hours of Sail Saving more than 12 megawatt Human resources, 2014 to 2016 Building / HR
lighting hours per year Internal communication Department
 Switching off the lights for around an extra 4 hours
per night

 Replacing older lighting with newer energy efficient Achieved a 60% energy More efficient light tools 2014 to 2016 Building
lighting, heritage sensitive LED house lights, in the reduction in the theatres and system Department
 Playhouse and Drama Theatre
 Switching to compact fluorescent lights in the
dressing rooms, energy hungry tubes with energy
efficient LEDs in the Green Room
 Lighting upgrade projects around the Opera House
continue to improve energy efficiency
Implementation Plan

Objectives: Embed environmental sustainability in everything we do

 Reduce landfill waste and increase reuse and recycling.
 Reduce the use of toxic or environmentally harmful products and materials.
 Reduce water use by 2% per annum (using FY 06/07 as initial benchmark).

Action Required Associated target Resources Timeline Accountability

 Increasing the recycled percentage of office paper Reducing paper use by an Human resources, Internal 2014 to Administration
purchased average of 20% over 2015/16 communication 2016 Department
to 2016/17

 Using low corrosive non toxic cleaning practices to Minimising the impact of Green Cleaning Guideline, 2014 to Building
preserve the building fabric including, olive oil for cleaning products used on the Internal communication 2016 Department
bronze fittings, clay for cleaning untreated wood and environment especially
baking soda for concrete waterways and harbour

 Reducing carbon emissions caused from energy Reducing carbon emissions More efficient energy 2014 to Building
consumption and contribute to the development of consumption 2016 Department
the Australian renewable energy sector

 Using sea water from Circular Quay as part of the air Saving more than 15 million More efficient air condition 2014 to Building
conditioning system litres of drinking water per tools and system 2016 Department
year continuously

 Replacing all the shower heads with water efficient Saving 50% of water used by More efficient water devices 2014 to Building
devices shower heads, spray guns 2016 Department
 Replacing kitchen spray guns
Implementation Plan

Objectives: Engage and inspire

 Engage staff in supporting sustainability targets.
 Present information and training to employees in plain English.
 Inspire audiences to consider sustainability in their everyday choices.

Action Required Associated target Resources Timeline Accountability

 Develop and implement a formalised 80% of staff and contractors Human resources, 2014 to The ESP lies – CEO and
environmental training program, tailored to identified with training needs Internal communication 2016 Executive team
audiences, based on managing risks and improved relating to environmental risk
Implementation - All
incident management are trained
staff
.

 Include sustainability as an ongoing component of At least three sustainability Public relation 2014 to CEO and Executive
the opera house programming, to engage and related performance, public communication 2016 team
inspire on issues important to contemporary program or education events
culture per year
 Use existing communication channels to raise
awareness about opera house sustainability
initiatives

 Report publicly on the opera house’s operations Publicly report on Public relation 2014 to CEO and Executive
and selected major events’ environmental environmental Sustainability communication 2016 team
Sustainability Performance in line with industry
 best practice performance annually
 Where relevant, participate in externally verified
benchmarking or recognition activities to
demonstrate commitment and performance

 Develop and implement an annual staff awareness Improvement in staff Human resources, 2014 to The ESP lies – CEO and
and recognition program addressing impacts of environmental engagement as Internal communication 2016 Executive team
individual and opera house operations relating to measured by a survey
Implementation - All
ESP focus Areas
staff
 Review and reinvigorate the staff champions group
to drive staff engagement initiatives, and to
advocate for behaviour change

 Provide the executive with opportunities to visibly Report annually on Human resources, 2014 to The ESP lies – CEO and
demonstrate leadership in environmental demonstrations of executive Internal communication 2016 Executive team
initiatives to promote staff culture change commitment
Implementation - All
staff
Implementation Plan

Objectives: Keep accurate records

 Record resources use on a monthly basis.

Action Required Associated target Resources Timeline Accountability

 Continue to improve monitoring, audit and review of review and internally check waste Human resources, 2014 to Administrative
waste management to ensure effective service delivery reporting quarterly record keeping 2016
and to identify opportunities for improvement

 Expand waste audit reporting to include construction A comprehensive independent Human resources, 2014 to Administrative
waste; donation of items for reuse; offsite tenancy waste audit of waste management and record keeping 2016
and hazardous waste reporting every 2 years
Monitoring Strategy

Description of Objectives/ Outcome/ Activity/ Task Metric/ Key Performance Baseline Target Data Collection
Indicator Methods

Replacing more efficient air condition tools and system

Energy reduction in the Achieved at least
Switching off the light Achieved 50% Monthly basis
theatres 60%
Replacing more efficient light tools and system

Reducing paper use Amount of paper use in office Reducing by an Reducing by an Monthly basis
average of 15% average of 20%

Using sea water from Circular Quay as part of the air Saving of drinking water per Saving more than Saving more than Monthly basis
conditioning system year 15 million litres 20 million litres

Replacing more efficient water devices Saving of water used by Saving 50% of Saving 50% of Monthly basis
shower heads, spray guns water used water used
continuously

Develop and implement a formalised environmental Amount of staff and 80% of staff and 90% of staff and Annual basis
training program contractors have got trained contractors contractors

Developing sustainability related performance, public No of sustainability activities At least three At least four Annual basis
program or education events per year per year
Environmental Training and Awareness Program

1. Program Scope
The Training and Awareness Program is to promote the environmental management
principles set out in Sydney Opera House.

2. Objectives
 To communicate the environmental policy to all the staff;
 To raise awareness of staff’s environmental responsibilities; and
 To provide a training and awareness program with respect to environmental
management at Sydney Opera House.

3. Environmental Training and Awareness Program

The Environmental Training and Awareness Program includes the following:
3.1 Sustainability Online Training Inductions
The Sustainability General Training and the Sustainability Audience Awareness Training
courses have been produced to assist Sydney Opera House to train staff and students about
their environmental responsibilities. The courses include an assessment and completion is
recorded within staff training records.
3.2 Environmental Management Sessions
Sessions on a variety of topics are held each year. Courses on offer can vary. Details of
environmental management sessions held through the Staff Development Program are
available on the Sydney Opera House website.
3.3 Green Program Training
Training is held for new representatives joining the Green Theatre Program and the Green
Audience Program. In addition to training for new representatives, sessions are held on a
variety of topics throughout each year. Current and upcoming events are listed on the
Sustainability Events site.
Other sessions may be conducted by the Property and Facilities Division. Environmental
contacts and other relevant staff will be notified of training sessions.
Part B
Review the organisational structure to determine the appropriate audience
for the presentation or training session.

Environment Sustainability policies

This Policy provides a framework to implement measures to improve our

environmental performance.

We will:

- Monitor and review performance;

- Report publicly every year on our performance;

- Review our environmental performance at the Executive level annually;

- Establish clear accountabilities;

- Communicate our commitments to staff and stakeholders;

- Set, communicate and achieve environmental sustainability objectives,

targets and an implementation plan every three years.

- Implement a sustainable event management system; and

- Establish practices to achieve requirements of environmental legislation,

government policies and industry standards.

We acknowledge that we are at the start of this journey. We commit to

learning and continually improving to achieve these goals.
Appendix 1 – Sustainability targets

Objective: Reduce energy use

Reduce electricity use by 2% per annum (using FY06/07 as initial benchmark).

Reduce gas use by 4% per annum (using FY06/07 as initial benchmark).

Objective: Embed environmental sustainability in everything we do

Reduce landfill waste and increase reuse and recycling.

Reduce the use of toxic or environmentally harmful products and materials.

Reduce water use by 2% per annum (using FY06/07 as initial benchmark).

Objective: Engage and inspire

Engage staff in supporting sustainability targets.

Present information and training to employees in plain English.

Inspire audiences to consider sustainability in their everyday choices.

Objective: Keep accurate records

Record resource use on a monthly basis.

Appendix 2 – Implementation plan
Implementation Plan

Objectives Reduce energy use

Reduce electricity use by 2% per annum
Reduce gas use by 4% per annum
Embed environmental sustainability in everything we do
Reduce landfill waste and increase reuse and recycling.
Reduce the use of toxic or environmentally harmful products and materials.
Engage and inspire
Engage staff in supporting sustainability targets.
Present information and training to employees in plain English.
Inspire audiences to consider sustainability in their everyday choices.
Keep accurate records
Record resource use on a monthly basis.
Action Required Associated target Resources Timeline Accountability

Appliances and electronics -- Purchase energy-efficient If we following these steps Upgrade 2014 to 2016 Manager and
products and operate them efficiently. then we can reduce 2% to electricity owner
5% uses of electricity by monitoring system
Lighting -- Purchase energy-efficient products, operate
annual to allow effective
them efficiently, and incorporate more day lighting into
use of the
your home using energy-efficient windows and skylights.
information across
Electric water heating -- Purchase an energy-efficient the business
electric water heater and operate it efficiently. Or select
an energy-efficient water heater that doesn't use
electricity.

Clean heat transfers surface frequently to maintain high Reduce gas uses 2% to 5% Use house energy 2014 to 2016 Every one
heat transfer efficiency in heat exchangers and other by annual. rating thing it will
systems that use electrical heating elements, coils, help to save
radiant tubes, and so on. electricity and
money and also
Use pressure controls with fired or electrically heated
use energy rating
furnaces and ovens to minimize air leaks into the
thing in business
furnace or hot gas leaks from equipment.
place
Action Required Associated target Resources Timeline Accountability

Reduce landfill Reduce landfill waste and Increase the reuse 2014 to 2016 Staff,
increase reuse and recycling. of paper and buy employee,
Donate Clothes, Reduce Food Waste, Buy Things with
recyclable things. manager
Less Packaging, Purchase Items Made from Recycled
Products,
Reuse Use both sides of
papers, such as
Reuse your plastic bags and look for products that can
print both side of
be reused many times
paper,
Choose durable and reusable items rather than
disposable ones
Carry your own water bottle or reuse water bottles.
Recycle.
Buy products made from recycled materials or with
recyclable or reusable packaging. Plastic packaging that
is marked code 1, 2 or 3 is commonly recycled in most
municipalities; several councils now also accept codes 4-
7 (check with your local council
Avoid packaging made of more than one material that
can't be separated or put in your waste-recycling bin,
e.g. plastic laminate on paper.
Action Required Associated target Resources Timeline Accountability

Keep the amount of toxic material in storage as small as Reduce the use of toxic or Use the eco- 2014 to 2016 Staff and
possible environmentally harmful friendly chemicals General
products and materials. for cleaning, Manager
Try to perform the task without the hazardous material
cosmetic and
organic body
Worker should be thoroughly trained in handling and product
safety procedures

Create and actualize a formal ecological training Engage staff in supporting Opera house staff 2014 to 2016 General
program, custom-made to crowds, in view of overseeing sustainability targets or manager should Manager, and
dangers and enhanced episode administration have held an event Manager
time to time and
give information
Create and actualize a yearly staff mindfulness and about
acknowledgment program tending to effects of sustainability
individual and musical show house operations targets
identifying with esp. focus regions

Check and revive the staff champions meeting to drive Present information and Training to 2014 to 2016 General
staff engagement activities and to advocate for conduct training to employees in employees about Manager, and
change. Present data and preparing to workers in plain plain English. goal and give them Manager
English information about
hazards and way of
dealing
Action Required Associated target Resources Timeline Accountability

Manager sustainability reporting and recordkeeping Record resource use on a keep your records 2014 to 2016 Manager
training monthly basis. up-to-date and
then hold on to
Records can be paper-based or you can use a
them for seven tax
bookkeeping software package
years
 Appendix 3 – Monitoring strategy

Description of Person Metric/key Baseline Target Data collection methods

objective/outcome/ responsible performance indicator (previous year’s
activity/task performance)

Improving financial All staff Income produced by To be confirmed 5% Accounting system

performance green markets from records

Taken a cost careful

through productivity

Increase employee satisfaction Opera house Percentage staff of N/A 100% staff informed Meeting rolls
trust organisational plans,
sustainability environmental
procedures and
management
commitment to
sustainability

Reduce energy uses Staff and Upgrade electricity 6% 16% Human resource
employee monitoring system to manager
allow effective use of
the information across
the business
Description of Person Metric/key Baseline Target Data collection methods
objective/outcome/ responsible performance indicator (previous year’s
activity/task performance)

Reduce water uses Opera house Use the new equipment 5% 15% Human resource
trust of water like sensor manager
sustainability taps.

Engage and inspire staff in Opera house Employee turnover rate 10% Absenteeism rate (9%) Human resource
supporting sustainability targets trust management system
sustainability data
% Of employees who 70% 90% satisfaction level
Climate survey
feel the organisation is
committed to
sustainability; job
performance is directly
linked to sustainability
measures

Improve sustainability Opera house Recognition of N/A Fair trade certification Management
trust sustainability
sustainability achievements

Compliance Compliance
Legal compliance in
excess of all legislation

Drafting of sustainability CEO and Employee consultation N/A Finalised and approved Formal review meeting
procedures manger on the time minutes
Task completion
Description of Person Metric/key Baseline Target Data collection methods
objective/outcome/ responsible performance indicator (previous year’s
activity/task performance)

Reduce power consumption Opera house Using the Energy Rating 3% 7% Management system
trust Label
sustainability

Implementation of new, General Cost saving through N/A 6% Accounting system

efficient machinery or manager efficiency
equipment
Appendix 4 – Organisational structure
Appendix 5 – Presentation Feedback

Presentation Feedback

Name:
Samantha Williams

Questions: Yes No

Did this presentation give you a better understanding of the sustainability policy at the Sydney Opera House? ✔

Did you find the presentation/training engaging? ✔

Do you know more about reducing resource use (such as water, gas, electricity, etc.) because of this ✔
presentation/training session?

Rate how well the following topics were covered during the presentation between 1 (not at all) and 5 (very well)

Responsibilities for sustainability tasks and activities at the Sydney Opera House 4

Resource efficiency 5

The key outcomes expected of the Sydney Opera House sustainability policy 4

Write a short answer in response to the following questions.

How will you apply what you learned in this presentation to your job role at the Sydney Opera House?
I’ll join the Green Program Training and use the eco-friendly chemicals for cleaning, cosmetic and organic body product.

Write a summary of what this presentation/training was about.

It was about the environmental training and awareness that included the following:
 1. Sustainability online training inductions
2. Environmental management sessions
3. Green program training

Do you think this presentation would suit a wide range of audiences with different levels of understanding about sustainability? Why/Why not?
Yes, because it captivated the audience from the beginning to the end and leaved no room for any clarifications, doubts or additional information.

If you had concerns about the presentation/training, did the presenter help to allay your concerns?
Yes