Activity Sheet # 7– Organization Theories for effective business

ORGANIZING AS A MANAGEMENT FUNCTION

CRAFTED ORGANIZING:

WRAP & CARRY SUPERMARKET: A FAMILY BUSINESS

Wrap & Carry Tanauan is in its 23 years of operation. Madam Francisca Torres Querrer, the

CEO started her business from rice selling until it became a supermarket. Since then, she wanted to

provide her customers every goods that they need. Last month, she just opened her 2nd branch, the

Wrap & Carry Supermarket at Trapiche, Tanauan.

She has 5 children. One of these is Atty. Anna Marie Torres Querrer who is assigned to be

the Supervisor and Legal Adviser. Their business has no vision. What they believe is that they exist

because they want to provide the best affordable goods and want to build good rapport with their

customers. They are not after the money at all. They are enjoying what they are doing right now

especially personally assisting their customers.

In every business, there are challenges. Her mother way back then met a swindler. She

lost lots of money by putting trust to a person who fooled her. That time, she realized not to put full

trust to anyone especially if money is concerned. Last 2018, their business met a fire accident.
Almost 10 million was lost and the customers were afraid to transact with them again. Atty Querrer

did marketing just to regain the lost amount. It was hard but after 3 weeks, their customers went back.

Aside from this, they were also challenged with the new employees who did not function well. Some

were late. Some took absence without leave. Some did not get the proper information from customers.

Deliveries were inaccurate. There were thieves. Some were having illicit relationships. Drivers were

absent that is why the supervisor, Atty. Querrer did the deliveries.

Atty Querrer supervises everything. But it is harder now that they have 2 branches already

and is gaining more customers. According to her, they have department managers, but they lack a

structured organizational chart.

LEARNING ASSESSMENT:

1. Propose a functional organizational chart for Wrap & Carry Supermarket. (Some of the

departments are Research and Development, Manufacturing, Accounting/Finance, Marketing,

Customer Service, Training/Safety and Legal. Just choose among here what is applicable

for the given business.) JUST STATE THE DEPARTMENT. UNDER THIS WRITE THE

FUNCTIONS.

Functional Organizational Chart For Wrap & Carry Supermarket

CEO / OWNER / PRESIDENT

MANUFACTURING CUSTOMER SERVICE ACCOUNTING /

DEPARTMENT FINANCE
DEPARTMENT DEPARTMENT

MANAGER MANAGER MANAGER