Name: Ablian, Jobarry Z.

Subject: Service Culture

Course Program: BSBA-MM 2-1 Professor: Dr. Angelito Calingo
Student No.: 2019-00022-TG-0 Module No.: 4

THE LEARNING CULTURE ICEBERG

Your moral principles are the mix of your own values, beliefs, and attitudes that

guide you in life and influence your behavior. However, your ideas may be diametrically

opposed to those of others, and in an institution such as a school, these convictions

may run opposite to the school's ideals, child development, or even the law. Individuals

must have positive attitudes in order to be motivated and engaged in an activity.

Attitudes are formed as a result of basic values and ideas that we hold within. Beliefs

are assumptions and convictions that we hold to be true based on our previous

experiences. Values are deserving notions based on things, thoughts, and people.

These internalized systems (attitudes, beliefs, and values) are represented through

behaviors.

A person's Beliefs, Values, and Attitudes can lead to informal customs and

symbolic acts. It is uncommon to find a workplace that is completely aligned with its

official Culture since it is what one believes they want to be, but they are truly defined by

what they do on a daily basis. Everyone in the organization, from the top down, is

responsible for ensuring that the Formal and Informal Organizational Cultures are in

sync. Organizational culture is the collection of ideas, assumptions, symbols, values,

priorities, rituals, and practices that people of an organization share, often

subconsciously. Speaking about the Informal Organization Culture, it is simply what a

new joiner experiences in the first week of their employment in that organization since

that person is flooded with knowledge of the formal Culture at that point in time, but the
culture that the person encounters becomes his reality. Needless to say, what counts

more is the culture that exists at the workplace and dictates how your employees

engage with one another, how each function interacts with the other function, and how

the organization's image is viewed by external stakeholders. It is, however, quite difficult

to find a workplace that is completely aligned with its official Culture since that is what

one believes one wants to be, but they are truly defined by what they do day in and day

out. Everyone in the business, from the top down, is responsible for ensuring that the

Formal and Informal Organizational Cultures are in sync, but a weak connection may be

a major barrier.