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U N I T2 ' " S O C I AiLl I E T W O R K I N G

Social
networking
hits the
workplace
byAlicia Ctegg

A Career-minded peopleknow that hav-


ing a wide circle of friendscan be a
good thing in the job market.Now
employers are benefiting from the
s addressbooks of their employeesby
rewarding those who talent-spotfor
thecompany.
B Almost half of UK employersoffer
staff an incentive to get friends and
ro associates to makejob applications, values of the culture they are joining. samemethodsas externalapplicants.
'The
accordingto the CharteredInstituteof learning curve for becoming Another safetymeasureis to hide the
PersonnelandDevelopmentin theUK. effective is much shorter,'says Richard source,wherepossible,throughwhich
Also on the increaseareprogralnmes Jordan, Head of Employer Brand at zs referralshave enteredthe selection
which encourageformer employees Ernst & Young in London. pipeline.
rs to feed back recruitmentleads and F One concem. however. is that refer- J Recommendationsarevaluableonly
c o n s i d e r e j o i n i n gt h e c o m p a n yi n ral programmes restrict the flow of new if they provide candidateswith the
the future. ideas into organisations,becauseexist- requiredskills. Recruitersmust also
C Growing enthusiasmfor social ing staff are likely to recommend so planfor how to dealwith appointments
n e t w o r k i n g h a s m a d e ' p e r s o n a l 50 people who think like they do. that go wrong. To limit their financial
zo introduction'popular.'The marketis G As the popularity of referral exposure,someemployerspaybonuses
very aware of the power of word of programmes which offer a reward has only after a referred candidatehas
mouth,'saysRichardSpragg,Commu- risen. so has the size of the reward. A completeda probationaryperiod.
nicationsManagerat EPC-global. case in point is professional services K One employer invites staff, part-
'It is drivenby businesses wakingup firms, where bonuses can range from icularly those in areas of skills
2s to communitiessuchasMySpaceand f2000 for the appointment of a secre- shortages, to enrol as 'talentscouts'.
FriendsReunited.' tary to f 10000 for a partner. However, They then receive an online magazite
D Employersmeasurablybenefitfrom another concern is that extravagant that highlights recruitmentpriorities
referral programmes;they can cut bonusesmay tempt staffto recommend m and offers tips on how to network.
recruitment budgets. According d) names inappropriately. They learn how to spot and approach
30 to one group HR director,in the UK, H Some feel that friendship can talentedpeoplein order to increasethe
20 per cent of recruits come through colour someone's view of a prospec- talent pool. In some people'sview,
employeereferrals,which representa tive mate's capabilities. When a though, not paying the recruitment
50-per-centcostsaving,while in India respected employee recommends a ss bonus until after a probationary
abouthalf comethroughreferrals,and friend, employers may be tempted to period is a clear caseof management
:s the savingsarecloserto 75 per cent. assume that the candidate will make avoidingresponsibi Iity.
E Keepingcostsdown isn't the only an equally good colleague.
attractionof referralandex-employee Referral programmes are useful, but
hiring schemes. Justas importantare
the benefitsthat flow from appointing
certain rules are necessary.Rule one is
that referred candidates should be
FT
$ someonewho is known to sharethe assessedon the same basis and by the

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