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Huawei Transport Network Maintenance Reference

RTN Microwave

Issue 03
Date 2016-06-30

HUAWEI TECHNOLOGIES CO., LTD.


Copyright © Huawei Technologies Co., Ltd. 2016. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior written
consent of Huawei Technologies Co., Ltd.

Trademarks and Permissions

and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.

Notice
The purchased products, services and features are stipulated by the contract made between Huawei and the
customer. All or part of the products, services and features described in this document may not be within the
purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information,
and recommendations in this document are provided "AS IS" without warranties, guarantees or
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The information in this document is subject to change without notice. Every effort has been made in the
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Huawei Technologies Co., Ltd.


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Huawei Transport Network Maintenance Reference
RTN Microwave About This Document

About This Document

Overview
For assisting maintenance engineers in troubleshooting, this document describes how to
troubleshoot OptiX RTN products, and is organized as follows:
l Basic principles and common methods for locating faults
l This chapter describes basic principles and common methods for locating faults. Each
method is illustrated using an example.
l Troubleshooting process and guide
l This chapter describes the general troubleshooting process, fault categories, and how to
diagnose each category of faults.
l Equipment interworking guide
l This chapter provides criteria for correct interworking between OptiX RTN products and
other products, and methods used for locating interworking faults.
l Typical cases
l This chapter provides typical troubleshooting cases for helping maintenance personnel
improve their fault diagnosis capabilities.
l Appendix
l This chapter provides references.

Intended Audience
This document is intended for:
l Technical support engineers
l Maintenance engineers

Symbol Conventions
The symbols that may be found in this document are defined as follows.

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Symbol Description

Indicates a hazard with a high level of risk,


which if not avoided, will result in death or
serious injury.

Indicates a hazard with a medium or low


level of risk, which if not avoided, could
result in minor or moderate injury.

Indicates a potentially hazardous situation,


which if not avoided, could result in
equipment damage, data loss, performance
degradation, or unexpected results.

Indicates a tip that may help you solve a


problem or save time.

Provides additional information to


emphasize or supplement important points
of the main text.

General Conventions
The general conventions that may be found in this document are defined as follows.

Convention Description

Times New Roman Normal paragraphs are in Times New Roman.

Boldface Names of files, directories, folders, and users are in


boldface. For example, log in as user root.

Italic Book titles are in italics.


Courier New Examples of information displayed on the screen are in
Courier New.

Update History
Updates between document issues are cumulative. Therefore, the latest document issue
contains all updates made in previous issues.

Updates in Issue 03 (2016-06-30)


This document is the second release.

Following cases are added.

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RTN Microwave About This Document

l 4.2.5 Transient Link Interruption Due to Over-reach Interference


l 4.2.6 Bit Errors Occurred on Some LH Microwave Channels Due to Deformed
Waveguides

Updates in Issue 02 (2015-06-30)


This document is the second release.
Following cases are added.
l 4.2.3 Intermittent Link Interruptions Caused by IF Interference
l 4.2.4 Link Interruption Caused by Water Accumulated in an Antenna Feed
l 4.6.2 Packet Loss in Enterprise Leased Line Services Caused by Inconsistent
Maximum Frame Lengths of Interconnected Ports
l 4.3.3 Service Interruption Caused by Different Frame Formats of CES E1 Ports

Updates in Issue 01 (2011-12-30)


This document is the first release.

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RTN Microwave Contents

Contents

About This Document.....................................................................................................................ii


1 Basic Principles and Common Methods for Locating Faults................................................ 1
1.1 Basic Principles for Locating Faults...............................................................................................................................2
1.2 Common Methods for Locating Faults...........................................................................................................................2
1.3 Signal Flow Analysis......................................................................................................................................................4
1.3.1 Application Scenarios..................................................................................................................................................4
1.3.2 Method Description..................................................................................................................................................... 4
1.3.3 Application Example................................................................................................................................................... 5
1.4 Alarm and Performance Analysis...................................................................................................................................5
1.4.1 Application Scenarios..................................................................................................................................................6
1.4.2 Method Description..................................................................................................................................................... 6
1.4.3 Application Example................................................................................................................................................... 6
1.5 Receive and Transmit Power Analysis........................................................................................................................... 7
1.5.1 Application Scenarios..................................................................................................................................................7
1.5.2 Method Description..................................................................................................................................................... 7
1.5.3 Application Example................................................................................................................................................... 7
1.6 Loopback........................................................................................................................................................................ 8
1.6.1 Application Scenarios..................................................................................................................................................9
1.6.2 Method Description..................................................................................................................................................... 9
1.6.3 Application Example................................................................................................................................................. 10
1.7 Replacement................................................................................................................................................................. 12
1.7.1 Application Scenarios................................................................................................................................................12
1.7.2 Method Description................................................................................................................................................... 12
1.7.3 Application Example................................................................................................................................................. 12
1.8 Configuration Data Analysis........................................................................................................................................ 14
1.8.1 Application Scenarios................................................................................................................................................14
1.8.2 Method Description................................................................................................................................................... 14
1.8.3 Application Example................................................................................................................................................. 14
1.9 Tests Using Instruments and Tools............................................................................................................................... 15
1.9.1 Application Scenarios................................................................................................................................................15
1.9.2 Method Description................................................................................................................................................... 15
1.9.3 Application Example................................................................................................................................................. 15
1.10 RMON Performance Analysis....................................................................................................................................16

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1.10.1 Application Scenarios..............................................................................................................................................17


1.10.2 Method Description................................................................................................................................................. 17
1.10.3 Application Example............................................................................................................................................... 17
1.11 Network Planning Analysis........................................................................................................................................ 19
1.11.1 Application Scenarios.............................................................................................................................................. 20
1.11.2 Method Description................................................................................................................................................. 20
1.11.3 Application Example............................................................................................................................................... 21

2 Troubleshooting Process and Guide....................................................................................... 24


2.1 Troubleshooting Process Overview.............................................................................................................................. 25
2.2 Fault Categories............................................................................................................................................................ 26
2.3 Troubleshooting Radio Links....................................................................................................................................... 27
2.3.1 Radio Link Faults...................................................................................................................................................... 27
2.3.2 Signal Propagation Faults.......................................................................................................................................... 29
2.4 Troubleshooting TDM Services....................................................................................................................................30
2.5 Troubleshooting Data Services.....................................................................................................................................31
2.5.1 Services at All Base Stations on an Entire Network or in an Area Are Interrupted..................................................31
2.5.2 Services at All Base Stations on an Entire Network or in an Area Experience Packet Loss.................................... 34
2.5.3 Services at Some Base Stations in an Area Are Interrupted......................................................................................36
2.5.4 Services at Some Base Stations in an Area Experience Packet Loss........................................................................ 38
2.6 Troubleshooting Microwave Protection....................................................................................................................... 40
2.6.1 Switchover Failure or Delay in Microwave 1+1 Protection......................................................................................40
2.6.2 Failure to Switch to the Main Unit in Microwave 1+1 Protection............................................................................ 41
2.6.3 Switchover Failure or Delay in SNCP Protection..................................................................................................... 42
2.7 Troubleshooting Clocks................................................................................................................................................43
2.7.1 Analyzing Clock Faults............................................................................................................................................. 43
2.7.2 Handling Common Clock Alarms............................................................................................................................. 44
2.8 Troubleshooting DCN Communication........................................................................................................................46
2.8.1 Fault Symptoms and Possible Causes....................................................................................................................... 46
2.8.2 DCN Troubleshooting Process.................................................................................................................................. 49

3 Equipment Interworking Guide...............................................................................................53


3.1 Interworking Criteria.................................................................................................................................................... 54
3.1.1 Interworking Through Ethernet Ports........................................................................................................................54
3.1.2 Interworking Through SDH Ports............................................................................................................................. 56
3.1.3 Interworking Through PDH Ports............................................................................................................................. 57
3.2 Methods for Locating Interworking Faults...................................................................................................................58

4 Typical Cases................................................................................................................................ 59
4.1 List of Cases................................................................................................................................................................. 60
4.2 Radio Link Faults......................................................................................................................................................... 61
4.2.1 Radio Link Interruptions Due to Multipath Fading...................................................................................................61
4.2.2 Service Bit Errors Due to Interference to Radio Links..............................................................................................62
4.2.3 Intermittent Link Interruptions Caused by IF Interference........................................................................................63

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4.2.4 Link Interruption Caused by Water Accumulated in an Antenna Feed.....................................................................64


4.2.5 Transient Link Interruption Due to Over-reach Interference.....................................................................................65
4.2.6 Bit Errors Occurred on Some LH Microwave Channels Due to Deformed Waveguides..........................................67
4.3 Data Service Faults....................................................................................................................................................... 68
4.3.1 Broadcast Storms Due to Incorrect Configurations...................................................................................................68
4.3.2 Data Service Interruptions Due to Incorrect IF Modes............................................................................................. 69
4.3.3 Service Interruption Caused by Different Frame Formats of CES E1 Ports............................................................. 70
4.4 Protection Faults........................................................................................................................................................... 70
4.4.1 Service Interruptions Due to 1+1 Protection Switchover Failures............................................................................ 70
4.5 Clock Faults.................................................................................................................................................................. 71
4.5.1 Abnormal Base Station Services Due to Clock Interlocking.................................................................................... 72
4.6 Equipment Interworking Faults.................................................................................................................................... 73
4.6.1 External Clock Synchronization Faults Due to Incorrect Cable Connections...........................................................73
4.6.2 Packet Loss in Enterprise Leased Line Services Caused by Inconsistent Maximum Frame Lengths of
Interconnected Ports........................................................................................................................................................... 75

A Appendix......................................................................................................................................76
A.1 Distribution of Rain Zones.......................................................................................................................................... 76
A.2 Refractivity Gradient................................................................................................................................................... 78

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1 Basic Principles and Common Methods for


Locating Faults

About This Chapter

This chapter describes basic principles and common methods for locating faults. Each method
is illustrated using an example.
1.1 Basic Principles for Locating Faults
1.2 Common Methods for Locating Faults
1.3 Signal Flow Analysis
1.4 Alarm and Performance Analysis
1.5 Receive and Transmit Power Analysis
1.6 Loopback
1.7 Replacement
1.8 Configuration Data Analysis
1.9 Tests Using Instruments and Tools
1.10 RMON Performance Analysis
1.11 Network Planning Analysis

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1.1 Basic Principles for Locating Faults


Purpose
To locate a fault to a radio site or a radio hop.

Description
Fault locating aims to narrow down the most likely areas for faults, since transmission
equipment faults affect services in a large area.
Table 1-1 lists the basic principles for locating faults. These principles are summarized based
on characteristics of transmission equipment.

Table 1-1 Basic principles for locating faults


Basic Principle Description

External first, transmission Rule out external faults, for example, faults on power
next supply equipment or interconnected equipment, or cable
damage.

Network first, NE next Locate a fault to a radio site or a radio based on fault
symptoms.

High-speed section first, Alarms of high-speed signals generally cause alarms of


low-speed section next low-speed signals. Therefore, clear faults in the high-speed
section first.

High-severity alarms first, First handle high-severity alarms, such as critical alarms
low-severity alarms next and major alarms. Then handle low-severity alarms, such as
minor alarms and warnings.

1.2 Common Methods for Locating Faults


Table 1-2 lists common methods for locating faults. Network faults can be located quickly by
using a combination of these methods. In actual applications, maintenance engineers are
expected to locate and rectify faults quickly by using various fault locating methods.

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Figure 1-1 Common methods for locating faults

Table 1-2 Common methods for locating faults


Method Applicable Brief Introduction
Scope

Signal flow All scenarios This method helps locate a fault to a radio site or
analysis radio hop. Familiarity with service signal flows,
cable connections, and air-interface link
connections helps analyze fault symptoms and
locate possibly faulty points.

Alarm analysis All scenarios Alarms well illustrate fault information. Handle
alarms reported by faulty points immediately
after analyzing service signal flows.

Receive and Locating radio By analyzing the current and historical receive
transmit power link faults and transmit power on a radio link, determine
analysis whether any errors, for example, interference and
fading, exist on the radio link.

Loopback Locating a fault to This method is fast and independent of alarm and
a component or performance event analysis. It, however, affects
site section by embedded control channels (ECCs) and normal
section service running.

Replacement Locating a fault to This method does not require sound theoretical
a component or knowledge or skills but requires spare parts. It
board, or applies to nearly sites.
identifying
external faults

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Method Applicable Brief Introduction


Scope

Configuration Locating service This method covers configuration data analysis,


data analysis faults when both configuration data modification, and modification
hardware and verification, and therefore has high requirements
radio links work for maintenance personnel.
normally

Tests using Isolating external This method provides accurate results. Before
instruments and faults and using this method, interrupt services.
tools addressing
interworking
issues

RMON Locating faults in Statistics are collected routinely to analyze


performance data services Ethernet board information, for example, service
analysis performance.

Network planning Diagnosing This method addresses availability issues of radio


analysis performance links. It requires analysis of planned parameters
deterioration and such as fading margin and of measures against
frequent multipath fading.
interruption of
radio links

Experience-based Special scenarios With rich troubleshooting experience, you can


fault handling locate faults quickly by analyzing fault symptoms
and network architecture.

1.3 Signal Flow Analysis

1.3.1 Application Scenarios


Signal flow analysis is commonly used to locate faults. It helps much in scenarios where
multiple network elements (NEs) become unreachable to the network management system
(NMS) or multiple points are faulty in base station services.

1.3.2 Method Description


Based on network connection diagrams, logical service relationships, and system functional
block diagrams, this method allows you to analyze service flow directions to obtain possibly
faulty points and locate those faulty ones.
Use this method if you need to locate a fault to a site or link on a network or locate a fault to a
module.

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1.3.3 Application Example

Fault Symptoms
As shown in Figure 1-2, a microwave chain network was set up, and all 2G and 3G base
station services in an area were interrupted for approximately 10 minutes.

Figure 1-2 Network example for signal flow analysis

NE1704
NE1712 NE1711 NE1710 NE1709

NE1708 NE1707 NE1706 NE1705 NE1703 NE1702 NE1701

Backhaul signal flow

Area where services were interrupted

Procedure
Step 1 Checked the distribution of the NEs on which services were interrupted and the service flow
direction.
NE1704 converged the interrupted services, so the service interruption was related to
NE1704.
Step 2 Checked alarms and operation records on NE1704.
NE1704 reported an MW_CFG_MISMATCH alarm, and the Hybrid radio E1 capacity was
changed on NE1704 right before the services were interrupted. It was inferred that the
services were interrupted due to an E1 capacity mismatch between NE1704 and NE1705.
Step 3 Corrected the Hybrid radio E1 capacity on NE1704.
The fault was rectified.

----End

Conclusions and Suggestions


If services are interrupted at multiple points, signal flow analysis generally proves that their
convergence point is faulty.

1.4 Alarm and Performance Analysis

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1.4.1 Application Scenarios


Alarms well illustrate fault information. When a fault occurs, first check the alarms reported
by possibly faulty equipment.

Checking current and historical alarms, fault symptoms, and fault time helps narrow down the
most likely areas for faults, and helps locate a fault to a hop, site, or module.

The alarm and performance analysis method entails capabilities in using the NMS and
analyzing service signal flows.

1.4.2 Method Description


1. Use the NMS to obtain information about equipment alarms and performance events on
an entire network.
2. Sort the alarms by severity and handle the alarms in the following sequence:
– Hardware alarms, such as HARD_BAD, BD_STATUS, and VOLT_LOS
– Link alarms, such as IF_CABLE_OPEN, MW_LOF, RADIO_RSL_LOW, R_LOC,
R_LOF, and R_LOS
– Protection alarms, such as HSB_INDI, RPS_INDI, XCP_INDI, and APS_INDI
– Service alarms

1.4.3 Application Example

Fault Symptoms
An OptiX RTN 620 NE on a network reported a HARD_BAD alarm and an XCP_INDI
alarm.

Procedure
Step 1 Checked alarms.

Boards in slots 1, 5, 6, and 7 reported the HARD_BAD alarm.

l The PXC board in slot 1 reported a HARD_BAD alarm, whose parameters indicated that
the 38M clock was lost and the analog phase-locked loop (PLL) was unlocked.
l The boards in slots 5, 6, and 7 reported the HARD_BAD alarm, whose parameters
indicated that the 38M clock was lost and the PXC board in slot 1 was faulty. The fault
caused loss of the first 38M clock.

Step 2 Checked the XCP_INDI alarm.

The HARD_BAD alarm reported by the board in slot 1 triggered a switchover, causing the
SCC board to report an XCP_INDI alarm.

Step 3 Replaced the PXC board in slot 1.

The alarms cleared.

----End

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Conclusions and Suggestions


If an NE simultaneously reports multiple alarms, analyze their severity, correlations, and
parameters so you can quickly locate the fault to a board or port.

1.5 Receive and Transmit Power Analysis

1.5.1 Application Scenarios


Receive and transmit power analysis is crucial to radio link analysis. This method allows you
to determine whether any faults, for example, radio link blocking, fading, and outdoor unit
(ODU) faults, occur on a link by analyzing current and historical receive and transmit power
on the link, thereby quickly locating the fault.

1.5.2 Method Description


This method allows you to check the receive and transmit power on a link, as well as their
changes using the NMS.
By periodically updating the receive and transmit power table based on radio link directions
and network design, you can identify the links whose receive power or transmit power is more
than 3 dB higher or lower than the designed value, and then take appropriate measures in a
timely manner.

1.5.3 Application Example


Fault Symptoms
On an OptiX RTN 600, a 20 km long cross-ocean 1+1 hot standby (HSB) radio link was
interrupted intermittently, and alarms such as B1_SD, HSB_INDI, MW_LOF, and R_LOF
were reported and lasted several seconds to dozens of seconds.

Procedure
Step 1 Checked the ODU receive power that was recorded during the alarm period.
The difference between the maximum receive power and the minimum receive power was
more than 40 dB, and the minimum receive power was close to or less than the receiver
sensitivity. Therefore, it was inferred that the fault was caused by spatial fading.

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Step 2 Checked the network planning design.


The ODU operated at the 8 GHz band, which was less prone to rain fading, and therefore
multipath fading caused intermittent link interruptions. In addition, 1+1 HSB protection does
not well protect radio links against multipath fading.
Step 3 Replaced 1+1 HSB protection with 1+1 space diversity (SD) protection.

----End

Conclusions and Suggestions


l Routinely check whether the receive power reaches the designed value. If not, it is
recommended that you check the configuration, adjust antennas, or replace ODUs so the
receive power reaches the designed value.
l Minimize the impact of multipath fading by using one of the following methods,
depending on the actual conditions:
– Use low capacity, low-order modulation schemes, and low bandwidths.
– Increase the height difference between antennas at both ends providing that line-of-
sight (LOS) is guaranteed.
– Add two antennas and configure an SD protection group.

1.6 Loopback

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1.6.1 Application Scenarios


After a loopback is enabled at a point, signals that should be forwarded in normal cases are
routed to the signal source. If services are interrupted, loopbacks can be performed to narrow
down fault areas by checking whether each network section is in good condition.

Loopbacks can be software loopbacks or hardware loopbacks. Software loopbacks can be


inloops or outloops. For detailed loopback definitions, operation methods, and usage
restrictions, see the Maintenance Guide.

1.6.2 Method Description


This method allows you to narrow down fault areas by performing loopbacks at different
points and testing services.

Narrowing Down Fault Areas


As shown in Figure 1-3, point A failed to pass a loopback test, and point B passed a loopback
test. Then, the fault existed between point B and point A.

Figure 1-3 Loopbacks helping narrow down fault areas

Equipment Equipment Equipment Equipment Equipment


Test meter /Board 1 /Board 2 /Board 3 /Board 4 /Board 5

B A

Test result

ERR

OK

ERR

B Faulty section A

Diagnosing Equipment Interworking Faults


If all sections on the entire network pass loopback tests but the entire network fails in the test,
an equipment interworking fault may occur. See Figure 1-4.

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Figure 1-4 Loopbacks for diagnose equipment interworking faults


Equipment 1 Equipment 2 Equipment 3 Equipment 4 Equipment 5
Test meter

Test meter

Test result

ERR

OK

OK

Check for an equipment interworking fault.

1.6.3 Application Example


Fault Symptoms
Figure 1-5 shows a network, where an E1 tributary between the radio network controller
(RNC) and third-party equipment reported an alarm.

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Figure 1-5 Loopbacks for locating faults

ODU ODU

ODU ODU

7 IFH2 8 7 IFH2 8

5 IFH2 6 SD1 2 5 IFH2 6 SD1


OSN
B 1
3 PXC 4 3 PXC 4 PH1

1 PXC 2 SCC 1 PXC 2 CC

NE1 NE2
A
Third-party
SDH E1 BER tester

RNC

Procedure
Step 1 Analyzed the service signal flow.
The alarmed E1 signal was received from NE2.
Step 2 Checked alarms reported by NE2.
NE2 did not report any hardware alarms or service alarms.
Step 3 Set an inloop at the tributary board (point 1) on NE2, and connected an E1 bit error rate
(BER) tester to point A (third-party SDH equipment).
The service had bit errors.
Step 4 Set an outloop at the SD1 board (point 2) on NE1.
The E1 BER tester at point A read no bit error. It was suspected that the radio link between
NE1 and NE2 was faulty.
Step 5 Tested the radio link performance by setting an inloop at the tributary board (point 1) on NE2
and connecting an E1 BER tester to point B (OptiX OSN equipment).
The E1 BER tester at point B read no bit error.

NOTE

The E1 BER tester was connected to the OptiX OSN equipment and the corresponding E1 cross-connections
were modified, because NE1 had no E1 tributary port.

Step 6 Checked the interconnection configuration data on the OptiX RTN equipment, OptiX OSN
equipment, and third-party SDH equipment.
The preceding equipment used their own clock sources, and the clocks were not synchronized.

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Step 7 Enabled the preceding equipment to trace their upstream clocks.

Clock synchronization was achieved across the entire network.

Step 8 Performed tests again using the E1 BER testers.

No bit error occurred.

NOTE

All equipment on an SDH network must trace the reference clock. In the preceding example, the OptiX RTN
equipment, OptiX OSN equipment, and third-party SDH equipment are interconnected through SDH ports.
After E1 services are encapsulated and mapped several times, serious jitter may be generated and results in bit
errors. To resolve similar issues, plan and implement clock solutions when building SDH or microwave
transmission networks.

----End

Conclusions and Suggestions


Loopbacks help quickly locate faulty points. As shown in the preceding example, a
combination of loopbacks at multiple points, tests by section, and configuration data analysis
makes it possible to find the root cause.

1.7 Replacement

1.7.1 Application Scenarios


The replacement method applies to the following scenarios:

l Locating passive faulty points


l Locating faulty points that are not identified by alarm, performance event, or link
analysis
l Scenarios in which no appropriate instrument or tool is available

1.7.2 Method Description


This method allows you to determine whether a possibly faulty part is faulty by replacing it
with a functional one of the same type. This method applies to IF cables, optical fibers,
network cables, boards, ODUs, hybrid couplers, and antennas.

1.7.3 Application Example

Fault Symptoms
See the following figure. Two sites, site A and site B, were interconnected using 2+0 radio
links. At each site, ODUs of the same type (with the same sub-band but different working
frequencies) were used. NE B-2 at site B frequently reported services alarms such as R_LOC
and R_LOF.

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Figure 1-6 Replacement for locating faults


Site A Site B

ODU ODU
NE A-1 A-1 B-1 NE B-1

ODU ODU
NE A-2 A-2 B-2
NE B-2

R_LOC/ R_LOF

Procedure
Step 1 Checked historical performance events and the receive power within the period of alarm
reporting.
The receive power was normal. Because the alarms did not persist, loopback tests were
inapplicable. The replacement method could be used for fault locating. The receive end was
suspected faulty. However, it was difficult to replace an ODU. Because the 2+0 links used the
same type of ODUs, the IF cables at site B could be interchanged for fault locating.
Step 2 Interchanged the IF cables at site B and checked for alarms for two days.
NE B-2 still reported service alarms. Therefore, site B was not faulty, and site A was possibly
faulty.

Site A Site B

ODU ODU
NE A-1 A-1 B-1 NE B-1

ODU ODU
NE A-2 A-2 B-2
NE B-2

R_LOC/ R_LOF

Step 3 Restored the IF cable connections at site B, interchanged the IF cables at site A, and checked
for alarms for two days.
NE B-1 reported service alarms. Therefore, the IF cable connecting NE A-2 and ODU A-2
was faulty.
Site A Site B
R_LOC/ R_LOF
ODU ODU
NE A-1 A-1 A-1 NE B-1

ODU ODU
NE A-2 A-2 A-2
NE B-2

Step 4 Replaced the faulty IF cable. The fault was rectified.

----End

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Conclusions and Suggestions


If common methods fail to locate the causes of similar problems, you can replace involved
parts one by one.

1.8 Configuration Data Analysis

1.8.1 Application Scenarios


Incorrect operations or inherent characteristics (for example, at a micro level) of electronic
equipment may corrupt or change equipment's configuration data (for example, NE data and
board data), leading to faults like service interruptions. After locating faults to boards, you can
analyze configuration data to further locate the faults.

1.8.2 Method Description


This method allows you to query equipment's configuration data, compare the data with
planned data, and analyze the data based on networking topologies and equipment
interconnections.
Radio hop configurations must comply with the following rules:
l Each of the following parameters must be consistently set at both ends of a radio hop:
microwave working modes of IF boards (channel spacing, IF bandwidth, and modulation
scheme), number of E1s for Hybrid radio, and IEEE 1588 timeslots.
l The transmit and receive frequencies of ODUs must be set correctly. To be specific, there
is a T/R spacing between the transmit frequencies of the Tx high and Tx low sites for a
radio hop. That is, for a radio hop, the transmit frequency of the Tx high site must be
equal to the receive frequency of the Tx low site, and the transmit frequency of the Tx
low site must be equal to the receive frequency of the Tx high site.

1.8.3 Application Example


Fault Symptoms
After an OptiX RTN 600 NE was configured, it operated normally. Its services, however,
were interrupted after it restarted after a power failure.

Procedure
Step 1 Checked alarms.
The CONIFG_NOSUPPORT alarm indicating an incorrect frequency caused the
RADIO_MUTE alarm.

Step 2 Checked the parameter setting.

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The preset Tx frequency was out of the Tx frequency range.

NOTE

If an incorrect Tx frequency value is applied to an unmuted ODU, the ODU reports a


CONFIG_NOSUPPORT alarm but remains in the unmute state, so its services are not interrupted. After
the Tx frequency is changed to a correct one, the CONFIG_NOSUPPORT alarm automatically clears.
However, if an incorrect Tx frequency value is applied to an ODU after the ODU is reset or powered off
or the NE is reset, the ODU remains in the mute state and so its services cannot be restored.

Step 3 Changed the Tx frequency to a correct value based on the network planning information.

The fault was rectified.

----End

Conclusions and Suggestions


If services are interrupted due to incorrect operations, check whether the configuration data is
correct. In addition, analyzing alarms and their parameters help locate configuration errors.

1.9 Tests Using Instruments and Tools

1.9.1 Application Scenarios


This method is used to locate equipment interworking faults and to test performance
indicators.

1.9.2 Method Description


Tools such as multimeters, SDH analyzers, SmartBits, and data service packet sniffers are
used to test equipment on live networks and to check whether faults are caused by equipment
faults or external factors.

1.9.3 Application Example

Fault Symptoms
In the network shown in following figure, the NMS set up data communication network
(DCN) communication with NE1 and NE2 through the multiprotocol label switching (MPLS)
network. NE1 was connected to the MPLS network using a hub and communicated with the
MPLS network through the Open Shortest Path First (OSPF) protocol. The NMS pinged NE1
successfully but failed to ping NE2. Therefore, NMS could not reach NE2. The routing table
of NE1 indicated that NE1 did not learn routes to upstream NEs. The MPLS network had
multiple radio hops at its edge, but the fault occurred only between NE1 and NE2.

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Figure 1-7 Fault example

MPLS

HUB NE1 NE2

Procedure
Step 1 Connected the hub to a PC and used the data service packet sniffer to analyze the OSPF
packets received by NE1.

The designated router (DR) IP addresses in the OSPF packets were xx.xx.xx.1, but the IP
address of the NE that sent the DR packets was xx.xx.xx.2. Therefore, NE1 did not receive
any DD packets sent by the DR elected on the OSPF subnet. As a result, NE1 could not create
an adjacency with the DR and could not learn OSPF routes.

Step 2 Sniffed and analyzed OSPF packets at another OptiX RTN NE that was connected to the
MPLS network and was operating normally.

The OptiX RTN NE received OSPF packets from the DR. Therefore, an OptiX RTN NE fault
was ruled out.

Step 3 Increased the priority of NE1's gateway (IP address: xx.xx.xx.2) so the gateway became the
DR on the subnet.

NE1 learned OSPF routes, and NE2 was reachable to the NMS.

----End

Conclusions and Suggestions


This method helps to locate equipment interworking faults or data service faults.

1.10 RMON Performance Analysis

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1.10.1 Application Scenarios


If remote monitoring (RMON) is enabled on the NMS, you can perform Ethernet OAM
functions, loopbacks, and ping tests to locate service interruptions or performance
deterioration.

1.10.2 Method Description


RMON can be used to transfer network monitoring data between network segments. RMON
achieves the following functions:

l Storing all the statistics on the agent side and supporting offline manager operations
l Storing historical data to facilitate fault diagnosis
l Supporting error detection and reporting
l Supporting multiple manager sites

The OptiX RTN equipment achieves RMON using the following management groups:

l Ethernet statistics group


The Ethernet statistics group queries real-time Ethernet port performance statistics of.
l Ethernet history group
The Ethernet history group stores historical Ethernet performance statistics so users can
obtain Ethernet performance of a specific Ethernet port within a historical period. The
Ethernet history group supports the same items as the Ethernet statistics group.
l Ethernet history control group
The Ethernet history control group specifies how to obtain historical Ethernet port
performance data.
l Ethernet alarm group
The Ethernet alarm group reports an alarm if the value of a monitored item crosses the
preset threshold.

RMON covers the following statistical items:

l Number of transmitted packets


l Number of transmitted bytes
l Number of received packets
l Number of received bytes
l Number of each type of bad packets
l Number of discarded packets

1.10.3 Application Example

Fault Symptoms
Figure 1-8 shows a mobile network, where OptiX RTN 600 V100R003s provided backhaul
transmission. Packet loss occurred when BTS1 at site 1 and BTS2 at site 2 were pinged from
the RNC, but did not occur when BTS3 at site 3 was pinged.

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Figure 1-8 Network example for RMON performance analysis


Site 1 Site 2 Site 3

1-001 2-001 2-002 3-001 3-002 4-001 RNC

BTS1 BTS2 BTS3

Procedure
Step 1 Suspected that the radio bandwidth between NE 3-002 and NE 3-003 was insufficient,
causing the loss of ping packets.
Step 2 Analyzed the RMON data of NE 3-002 to check whether packet loss was caused by
insufficient radio bandwidth between site 2 and site 3.
The maximum traffic volume of NE 3-001 already reached its maximum air interface
bandwidth (25 Mbit/s). Therefore, packet loss was caused by congestion. For details, see the
following figure.

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Step 3 Changed the air interface capacity of NE 3-001 as required.

Step 4 Performed a ping test.


No packet was lost.

----End

Conclusions and Suggestions


RMON shows data traffic and air interface bandwidth usage graphically.

1.11 Network Planning Analysis

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1.11.1 Application Scenarios


Network planning is crucial to radio link performance. To address availability issues not
caused by equipment faults, such as bit errors on radio links and frequent interruptions of
radio links, check whether correct methods are used during network planning or whether
network planning is based on actual link conditions.

Based on terrains and rain falling of areas that radio links cover, network planning generally
determines operating frequencies, T/R spacing, transmit power, antenna heights, and
protection/diversity modes. Based on the preceding information, radio link indicators such as
normal receive power, fading margin, and system availability can be obtained.

1.11.2 Method Description


The following items are often checked:

l Availability: Check whether actual link availability meets customers' requirements. For
rain zones (zones L, M, N, P, and Q specified by ITU-T), it is recommended that you use
low frequency bands and polarization direction V. For a radio link subject to severe
multipath fading, it is recommended that you increase the height difference between the
antennas at both ends or use 1+1 SD protection as long as LOS is guaranteed.

l Multipath fading prediction methods. Generally, the following methods are available:
– ITU-R-P.530-7/8 method: It is globally applicable.
– ITU-R-P.530-9 method: It is applicable to areas with high reflection gradients, for
example, the Middle East, the Mediterranean sea, and West Africa. It works with
the ITU-R-P.530-7/8 method. During the prediction, low availability is used as the
calculation result.
– KQ factor method: It is applicable to China (seldom used).
– Vigants-Barnett method: It is applicable to North America.

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l Rain fading prediction methods. Generally, the following methods are available:
– ITU: It is globally applicable.
– R.K. Crane: It is applicable to North America.
– For a link covering several rain zones, it is recommended that you select the zone
with the heaviest rainfall for calculation.

1.11.3 Application Example

Fault Symptoms
A radio link frequently but intermittently reported MW_RDI, R_LOC, and RPS_INDI alarms,
and HSB switchovers were triggered.

Table 1-3 Link information


Protection 1+1 HSB

IF board IF1B boards

IF mode IF mode 7 (28M/128QAM/STM-1)

ODU type SPA ODUs operating at the 8 GHz frequency band

Receiver sensitivity –70.5 dBm

Transmit power 20 dBm

Receive power –39.5 dBm

Planned availability 99.994%

Predicted annual interruption time 1877 seconds

Procedure
Step 1 Queried historical receive power values of the radio link.

The receive power decreased to a value close to the receiver sensitivity when an alarm was
reported. Most alarms were reported during the night or in the early morning. When the
weather was favorable at noon, the receive power was normal. Therefore, intermittent radio
link interruptions were caused by multipath fading.

Step 2 Checked annual interruption time predicted for the radio link.

The actual annual interruption time was longer than the predicted time of 1877 seconds.
Therefore, the fading margin was insufficient.

Step 3 Checked the network planning methods.

The ITU-R-P.530-7/8 method was used. The area covered by the radio link was in the Middle
East, and therefore the ITU-R-P.530-9 method should be used.

Step 4 Used the ITU-R-P.530-9 method to predict annual interruption time without changing other
conditions.

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The obtained value was about 175833 seconds, which was longer than the value obtained
using the ITU-R-P.530-7/8 method.

Figure 1-9 Using the ITU-R-P.530-7/8 method

Figure 1-10 Using the ITU-R-P.530-9 method

According to the preceding analysis, the actual annual interruption time was much longer than
the predicted time because an incorrect multipath algorithm was used in network planning.

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Step 5 Planned this link using a correct algorithm and deployed 1+1 SD protection for the link. The
link availability met service requirements.

----End

Conclusions and Suggestions


Network planning is crucial to radio link performance. For radio links that are frequently
interrupted due to fading, it is recommended that you first check their network planning
information.

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RTN Microwave 2 Troubleshooting Process and Guide

2 Troubleshooting Process and Guide

About This Chapter

This chapter describes the general troubleshooting process, fault categories, and how to
diagnose each category of faults.
2.1 Troubleshooting Process Overview
2.2 Fault Categories
2.3 Troubleshooting Radio Links
2.4 Troubleshooting TDM Services
2.5 Troubleshooting Data Services
2.6 Troubleshooting Microwave Protection
2.7 Troubleshooting Clocks
2.8 Troubleshooting DCN Communication

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2.1 Troubleshooting Process Overview


Figure 2-1 Troubleshooting flowchart

Start

1
Record fault
symptoms
Rectify external faults

2 Yes
Caused by
external factors?

No
3
4
Diagnose the fault Report to Huawei

Is the fault No Work out solutions


rectified? together

Yes

Is the fault No
rectified?

Yes
Write a
troubleshooting report

End

Table 2-1 Remarks about the troubleshooting process

Mark Explanation

1 When recording fault symptoms, record them as detailed as possible.


Record other important information too, for example, exact time when the
fault occurs, operations performed before and after the fault occurs, alarms,
and performance events.
You can collect fault data using the Data Collector (DC) tool that is
integrated with the U2000.

2 External factors include power supply, fibers/cables, environment, and


terminal equipment (such as switches).

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Mark Explanation

3 Find causes of a fault with reference to section 1.2 Common Methods for
Locating Faults, determine the category of the fault with reference to
section 2.2 Fault Categories, and rectify the fault as instructed in the
corresponding section listed below:
l 2.3 Troubleshooting Radio Links
l 2.4 Troubleshooting TDM Services
l 2.5 Troubleshooting Data Services
l 2.6 Troubleshooting Microwave Protection
l 2.7 Troubleshooting Clocks
l 2.8 Troubleshooting DCN Communication

4 Contact Huawei local office or dial Huawei technical service hotline for
problem reporting and technical support.

NOTICE
When handling critical problems such as a service interruption, exercise the following
precautions:
l Restore services as soon as possible.
l Analyze fault symptoms, find causes, and then handle faults. If causes are unknown,
exercise precautions when you perform operations in case the problems become severer.
l If a fault persists, contact Huawei engineers and coordinate with them to handle the fault
promptly.
l Record the operations performed during fault handling and save the original data related to
the fault.

2.2 Fault Categories


Table 2-2 Fault categories

Fault Category Typical Symptom

Hardware fault Equipment reports hardware alarms such as BD_STATUS


and HARD_BAD.

Radio link fault Radio links report link-related alarms such as MW_LOF and
RADIO_RSL_LOW, or have bit errors.

Time division multiplexing Radio links work normally but their carried TDM services
(TDM) service fault are interrupted or deteriorate.

Data service fault Radio links work normally but their carried data services
have packet loss or are unavailable.

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Fault Category Typical Symptom

Protection fault Protected radio links or their carried services are faulty, or
protection switching fails (no switchover is performed or
services are unavailable after switching is complete).

Clock fault NEs report clock alarms.

DCN fault NEs fail to be managed by the NMS or do not respond to


commands from the NMS.

2.3 Troubleshooting Radio Links

2.3.1 Radio Link Faults


Fault Causes
Causes of radio link faults are classified into the following categories:
l Equipment faults, including indoor unit (IDU) faults, outdoor (ODU) faults, and power
faults
l Propagation faults, including fading, interference, and poor LOS
l Poor construction quality, including poor antenna/component installation, poor
grounding, and poor waterproofing

Figure 2-2 Causes of radio link faults


Causes of
radio link faults

Propagation Poor construction Equipment


faults quality faults

Interference Antenna
Fading Poor LOS Cables
installation

External Rain LOS not Antennas Poor IDU


interference fading achieved not aligned grounding faults

Over-reach Multipath Near-field Antennas Poor ODU or outdoor


interference blocking loosened or waterproofing component
fading offset faults

Damaged Power
Reflection cable faults
components

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Troubleshooting Process
Figure 2-3 illustrates the process for diagnosing a radio link fault.

Figure 2-3 Process for diagnosing a radio link fault

Start

Ye
Hardware alarms exist? s Rectify equipment faults.

No

The link reports No


link-related alarms or bit Handle the fault accordingly.
error events?

Yes
The link is blocked.

RSL less than Yes


the designed value if The antennas are offset.
no fading occurs?
Passive components like hybrid
No couplers or flexible waveguides are
faulty.

Co-channel or adjacent-channel
Yes interference occurs.
RSL greater than the
receiver sensitivity? Large-delay, multipath reflection
occurs.
No

Yes
Raining when the fault Rain fading
occurs?

No

Multipath fading
Yes
The fault occurs regularly?
Terrain reflection
No

Link interruption Ye
s Check whether the designed value
time greater than the
is appropriate.
designed value?

No

Analyze the configuration data and


replace components that are
suspected to be faulty.

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2.3.2 Signal Propagation Faults


For causes of radio link faults, faults caused by active equipment are easily located because
they generally occur with alarms, whereas signal propagation faults (including faults caused
by unaligned antennas), which occur frequently, are difficult to locate.
Table 2-3 provides typical symptoms of and solutions to signal propagation faults.

Table 2-3 Typical symptoms of and solutions to signal propagation faults


Fault Type Typical Symptom Solution

Multipath l The receive power changes greatly and l Increase the path inclination by adjusting
fading quickly (generally from 10 dB to dozens the antenna mount heights at both ends,
of dB within seconds). The changes occur therefore increasing height differences
periodically, especially during the between the antennas at both ends.
transition between day and night. l Reduce surface reflection. For apparent
l A typical symptom of duct-type fading is strong reflection surfaces, for example,
that the receive power undergoes large areas of water, flat lands, and bold
substantial up-fading and down-fading. mountain tops, adjust antennas to move
reflection points out of the strong
reflection areas or mask the reflection by
using landforms.
l Reduce the path clearance. With LOS
conditions guaranteed, lower antenna
mount heights as much as possible.
l Use space diversity or increase the fading
margin. In normal conditions, space
diversity is the most efficient method for
decreasing multipath fading.

Interference l A link's receive power is greater than the l Plan frequencies or polarization directions
receiver sensitivity, but the link is properly. In theory, a large spacing
interrupted or has bit errors. between the operating frequency of target
l When no fading occurs, an IF board signals and the operating frequency of
reports a radio link alarm, especially when interference signals reduces interference.
interference is strong. In addition, note issues such as frequency
resources and network-wide planning.
l When interference occurs at the local end
(interference signal power greater than – l Plan Tx high and Tx low sites properly. If
90 dBm), the local receive power is greater multiple ODUs provide multiple
than –90 dBm after the peer ODU is microwave directions at a site, plan the site
muted. as a Tx high site or Tx low site for all
microwave directions, if possible.
l A frequency scanner can detect
interference signal power when being l Plan microwave routes properly.
tuned to the operating band of an ODU. Generally, adopt Z-shaped radio link
distribution to prevent over-reach
interference.

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Fault Type Typical Symptom Solution

Rain fading When it rains, a link may be interrupted or Increase link fading margin, use low
deteriorate. frequency bands, or use vertical polarization.
l Increase link fading margin for rain zones
L, M, N, P, and Q.
l Rain fading impairs radio links that
operate at high frequency bands, especially
frequency bands higher than 18 GHz.
Radio links operating at frequency bands
lower than 10 GHz are not affected. If rain
fading is severe, change radio links'
operating frequency bands, if necessary.
l Rain fading in horizontal polarization is
severer than that in vertical polarization.

Poor LOS The receive power is always lower than the l If radio links or antennas are blocked,
designed power. adjust antenna mount heights or positions
to bypass obstacles.
l Adjust deviated antennas.

2.4 Troubleshooting TDM Services

Fault Symptoms
TDM services are interrupted or have bit errors.

Cause Analysis and Handling Procedure


No. Possible Cause Handling Procedure

Cause 1 The hardware is faulty. Analyze alarms and perform loopbacks to check
whether board hardware is faulty. If a board is
faulty, replace the board.

Cause 2 A radio link is faulty. On the NMS, find the occurrence period of the
fault and check whether any service alarm is
generated on the radio link. If a radio link alarm is
generated, first rectify radio link faults.

Cause 3 Services are incorrectly Check whether an MW_CFG_MISMATCH


configured. alarm is generated on the link. Verify that the
number of E1s is the same at both ends of the link.

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No. Possible Cause Handling Procedure

Cause 4 The temperature of a On the NMS, query the temperatures of


board is very high. components setting up the faulty link, and check
whether any temperature alarm is generated. If the
ODU temperature is very high, take temperature
control measures, for example, installing a
sunshade. If the IDU temperature is very high,
verify that temperature control devices, for
example, air conditioners, work normally, and
verify that the exhaust vents of the IDU are
covered or obstructed.

Cause 5 Power supply voltage Check whether the voltage of the external input
fluctuates, the power supply fluctuates or whether the equipment
grounding is improper, is grounded improperly.
or external interference
exists.

2.5 Troubleshooting Data Services


This section describes how to diagnose data service faults with different symptoms and
affected scopes.

2.5.1 Services at All Base Stations on an Entire Network or in an


Area Are Interrupted

Fault Symptoms
On a network, services at all base stations, which are converged at level 1 or level 2
convergence nodes and then transmitted to base station controllers (BSCs)/RNCs, are
interrupted. To be specific, all voice services, Internet access services, and video services are
interrupted.

Cause Analysis
If services at all base stations on an entire network or in an area are interrupted, faults
probably occur at the convergence nodes that are interconnected with BSCs/RNCs. Therefore,
check for the following faults at convergence nodes:

l Board hardware fault


l Port fault
l Configuration error
l Equipment interconnection fault
l If this type of faults occurs, contact the maintenance personnel for the interconnected
equipment.

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Fault Locating Measures

NOTICE
Before locating faults, collect data of all NEs that are possibly faulty, if possible.

1. Rule out hardware faults and radio link faults with reference to section 2.2 Fault
Categories and 2.3 Troubleshooting Radio Links.
2. Check whether upstream convergence ports at the convergence nodes report equipment
alarms.
If Then

These ports report any of the Clear the alarms as instructed in "Alarms and
following equipment alarms: Handling Procedures" in the Maintenance Guide.
l ETH_LOS
l LASER_MOD_ERR
l LASER_NOT_FITED
l ETH_NO_FLOW

These ports do not report Go to the next step.


equipment alarms

3. Check RMON statistics about upstream convergence ports at the convergence nodes.
If Then

The ports receive data but do not The boards where the ports locate may be faulty.
transmit data In this case, go to the next step.

The ports do not receive data The interconnected equipment is faulty. In this
case, rectify the fault by following instructions in
chapter 3 Equipment Interworking Guide.

The ports receive and transmit Go to the next step.


data

4. Check the Ethernet bandwidths provided by radio links at the convergence nodes.
If Then

The Ethernet bandwidths Expand capacities of the radio links to increase


provided by radio links are Ethernet bandwidths.
insufficient

The Ethernet bandwidths Go to the next step.


provided by radio links are
sufficient

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5. Check service configurations.


6. Check Ethernet service configurations at the convergence nodes.
If Then

No Ethernet service is Re-configure Ethernet services and check whether


configured, or source/sink ports the services recover. If not, go to the next step.
are incorrectly set

Ethernet services are configured Go to the next step.


as planned

7. Check attributes of service ports at the convergence nodes.


If Then

Attributes of the service ports Set attributes for the service ports again (including
are incorrectly set port enabled/disabled, tag attribute, and default
VLAN) and check whether the services recover. If
not, go to the next step.

Attributes of the service ports Go to the next step.


are correctly set

8. Check service VLANs at the convergence nodes.


If Then

VLAN settings are inconsistent Re-set VLANs for the services and check whether
with actual services the services recover. If not, go to the next step.

VLAN settings are consistent Go to the next step.


with actual services

9. Reset the NEs at the convergence nodes.


----End

NOTICE
If the fault persists after all the preceding steps are performed, dial Huawei technical service
hotline or contact Huawei local office.

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2.5.2 Services at All Base Stations on an Entire Network or in an


Area Experience Packet Loss

Fault Symptoms
Services at all base stations on an entire network or in an area experience packet loss. For
example, all Internet service users experience a low access rate, calls are delayed, ping
packets between BSCs/RNCs and base stations are lost, or artifacts appear in video services.

Cause Analysis
If services at all base stations on an entire network or in an area experience packet loss, faults
probably occur at convergence nodes (possibly OptiX PTN 1900 or OptiX RTN 950) that are
interconnected with BSCs/RNCs. Therefore, check for the following faults at the convergence
nodes (the possibility of service configuration errors is eliminated because the services are not
interrupted):

l Incorrect parameter setting (for example, mismatched working modes) for Ethernet ports
l Network cable or fiber fault
l Service traffic exceeding preset bandwidth
l Member link fault in link aggregation groups (LAGs)
l Oversized burst traffic
l Broadcast storm
l Inappropriate quality of service (QoS) parameter setting

Fault Locating Measures

DANGER
Before locating faults, collect data of all NEs that are possibly faulty, if possible.

1. Check whether the convergence nodes report alarms.

If Then

The convergence nodes report Clear the alarms as instructed in "Alarms and
alarms like ETH_LOS or Handling Procedures" in the Maintenance Guide.
experience alarm jitters If the alarms clear, check whether the fault is
rectified. If the alarms persist, go to the next step.

The convergence nodes do not Go to the next step.


report an alarm

2. At the convergence nodes, check whether the ports used for interconnection and their
peer ports at the interconnected equipment are consistently set.

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If Then

The ports' working modes are Change their working modes to the same and
inconsistent with their peer check whether the fault is rectified. If not, check
ports' working modes the next item.

The ports' physical states are Verify fiber connections or network cable
different from the settings connections at the ports. Then, enable the ports
again and check whether the fault is rectified. If
not, check the next item.

The ports' maximum Change the value of the MTU parameter to 9600
transmission unit (MTU) bytes and check whether the fault is rectified. If
settings are different from actual not, check the next item.
packet lengths

The ports are physically normal Go to the next step.

3. Check the traffic volume at each convergence port and each convergence node.
If Then

The total volume of traffic Split the traffic or increase the maximum
converged to a convergence bandwidth configured for the convergence node. If
node exceeds the maximum only a few service packets are lost (generally due
bandwidth configured for the to oversized burst traffic), check for historical
convergence node threshold-crossing events.
Check whether the fault is rectified. If not, check
the next item.

The burst traffic volumes at the Enable traffic shaping at the convergence ports
convergence nodes exceed the that are interconnected with BSCs/RNCs, and
maximum bandwidths check whether the fault is rectified. If not, check
configured for the convergence the next item.
nodes

The traffic volumes at the Go to the next step.


convergence nodes are normal

4. Check whether QoS settings are appropriate if QoS policies are configured for the
convergence nodes or BSCs.
If Then

The rates preset for QoS control Modify QoS settings.


are lower than actual bound
bandwidths

QoS settings are appropriate Go to the next step.

5. Verify that the wireless equipment operates normally.

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NOTICE
If the fault persists after all the preceding steps are performed, dial Huawei technical service
hotline or contact Huawei local office.

----End

2.5.3 Services at Some Base Stations in an Area Are Interrupted


Fault Symptoms
Services at some base stations in an area are interrupted. For example, all data, voice, and
video services at a base station or at a node that converges services from several base stations
are interrupted, or all ping packets between a BSC and its subordinate base stations are lost.

Cause Analysis
If services at some base stations are interrupted, certain equipment on the transmission link is
faulty. To diagnose the fault, check service continuity on the link and RMON counts of
service ports, determine the fault scope, and check for the following faults at those possibly
faulty nodes:
l Board hardware fault
l Boards not installed
l Abnormal physical ports (used for interconnection)
l Service configuration error

Fault Locating Measures

NOTICE
Before locating faults, collect data of all NEs that are possibly faulty, if possible.

1. Check service continuity on each branch of the faulty link to determine the fault scope.
If Then

The services from base stations The NE or its next-hop NE on the faulty link is
or OptiX RTN NEs to an NE on faulty. In this case, go to the next step.
the faulty link are available, but
the services from the faulty link
to the NE are interrupted

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If Then

An NE on the faulty link If an NE on the faulty link transmits data but does
receives data but does not not receive data, check the traffic counts of its
transmit data, or transmits data next-hop NE. Repeat this operation until you
but does not receive data locate the NE that does not transmit data. The
located NE is considered a faulty NE. Then, go to
the next step.

2. Check whether the faulty NE reports alarms.


If Then

The NE reports alarms Clear the alarms as instructed in "Alarms and


Handling Procedures" in the Maintenance Guide.
If the alarms clear, check whether the fault is
rectified. If not, go to the next step.

The NE does not report an alarm Go to the next step.

3. At the faulty NE, check whether the port used for interconnection and its peer port at the
interconnected equipment are consistently set.
If Then

The port's working mode is Change the working mode to the same and check
inconsistent with its peer port's whether the fault is rectified. If not, check the next
working mode item.

The port's physical state is Verify fiber connection or network cable


different from the setting connection at the port. Then, enable the port again
and check whether the fault is rectified. If not,
check the next item.

The port's MTU setting is Change the value of the MTU parameter to 9216
different from the actual packet bytes and check whether the fault is rectified. If
length not, go to the next step.

The port is physically normal Go to the next step.

4. Check service configurations at the faulty NE.


5. Check whether services are correctly configured.
If Then

The services are not configured Re-configure the services and check whether the
or are incorrectly configured services recover. If not, go to the next step.

The services are correctly Go to the next step.


configured

6. Check attributes of the service ports.

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If Then

Attributes of the service ports Set attributes for the service ports again (including
are incorrectly set port enabled/disabled, tag attribute, Layer 2/Layer
3 attribute, and default VLAN) and check whether
the services recover. If not, go to the next step.

Attributes of the service ports Go to the next step.


are correctly set

7. Check the service VLAN. If the service VLAN is incorrectly set, re-set it.

DANGER
If the fault persists after all the preceding steps are performed, dial Huawei technical service
hotline or contact Huawei local office.

----End

2.5.4 Services at Some Base Stations in an Area Experience Packet


Loss
Fault Symptoms
Services at some base stations in an area experience packet loss. For example, some users
experience a low Internet access rate, calls are delayed, some ping packets between a BSC
and its subordinate base stations are lost, or artifacts appear in video services.

Cause Analysis
If services at some base stations experience packet loss, certain equipment on the transmission
link is faulty. To diagnose the fault, check service continuity on the link and RMON counts of
service ports, determine the fault scope, and check for the following faults at those possibly
faulty nodes:
l Abnormal physical ports (used for interconnection)
l Service traffic exceeding preset bandwidth
l Oversized burst traffic
l Broadcast storm
l Inappropriate QoS parameter setting

Fault Locating Measures

NOTICE
Before locating faults, collect data of all NEs that are possibly faulty, if possible.

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1. Check RMON counts of ports on the faulty link, and determine the fault scope by
comparing traffic volumes at involved NEs.
If Then

The volume of traffic received Consider the NE as a faulty NE and go to the next
by an NE is greater than the step.
volume of traffic transmitted by
the NE

The volume of traffic received Check the traffic volume at the next-hop NE.
by an NE is equal to the volume Repeat this operation until you locate the NE
of traffic transmitted by the NE, whose volume of received traffic is largely
but both volumes are too low different from its volume of transmitted traffic.
The located NE is considered a faulty NE. Then,
go to the next step.

2. Check whether the faulty NE reports alarms.


If Then

The NE reports alarms like Clear the alarms as instructed in "Alarms and
ETH_LOS or experiences alarm Handling Procedures" in the Maintenance Guide.
jitters If the alarms clear, check whether the fault is
rectified. If not, go to the next step.

The NE does not report an alarm Go to the next step.

3. At the faulty NE, check whether the port used for interconnection and its peer port at the
interconnected equipment are consistently set.
If Then

The port's working mode is Change the working mode to the same and check
inconsistent with its peer port's whether the fault is rectified. If not, check the next
working mode item.

The port's physical state is Verify fiber connection or network cable


different from the setting connection at the port. Then, enable the port again
and check whether the fault is rectified. If not,
check the next item.

The port's MTU setting is Change the value of the MTU parameter to 9600
different from the actual packet bytes and check whether the fault is rectified. If
length not, check the next item.

The port is physically normal Go to the next step.

4. Check RMON counts of each port on the faulty NE.

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If Then

The total volume of traffic Split the traffic or increase the maximum
converged to an upstream bandwidth configured for the port. Then check
service port exceeds the whether the fault is rectified. If not, check the next
maximum bandwidth configured item.
for the port

The burst traffic volume at an Enable traffic shaping for the port, and check
upstream service port exceeds whether the fault is rectified. If not, check the next
the maximum bandwidth item.
configured for the port

The traffic volume at the faulty Go to the next step.


NE is normal

5. Check whether QoS settings are appropriate if QoS policies are configured for the faulty
NE.
If Then

The rates preset for QoS control Modify QoS settings.


are lower than actual bound
bandwidths

NOTICE
If the fault persists after all the preceding steps are performed, dial Huawei technical service
hotline or contact Huawei local office.

----End

2.6 Troubleshooting Microwave Protection

2.6.1 Switchover Failure or Delay in Microwave 1+1 Protection

Fault Symptoms
A switchover in microwave 1+1 protection, triggered by a radio link fault or an equipment
fault, fails or is delayed.

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Cause Analysis and Handling Procedure


No. Possible Cause Handling Procedure

Cause The microwave 1+1 protection group Check the current switching state and
1 is in the forced or lockout switching switching records of the microwave
state, causing a switchover failure. 1+1 protection group.

Cause In the microwave 1+1 protection Check the alarms reported by boards in
2 group, both the main and standby links the microwave 1+1 protection group,
are interrupted or both the main and and the current switching state of the
standby units are faulty, resulting in a microwave 1+1 protection group.
switchover failure.

Cause The NE is being reset or a switchover Check the alarms reported by the NE,
3 between the main and standby system switchover records of the main and
control boards just happens, resulting standby system control boards (OptiX
in a switchover failure or a delayed RTN 950/980 NEs support main and
switchover. standby system control boards), and
the current switching state of the
microwave 1+1 protection group.

Cause An RDI-caused switchover is triggered Check the alarms reported by the NE,
4 immediately after a switchover is and parameter settings, current
complete. As the RDI-caused switching state, and switching records
switchover needs to wait for the of the microwave 1+1 protection
expiration of the wait-to-restore group.
(WTR) timer (in revertive mode, the
waiting time is the preset WTR time;
in non-revertive mode, the waiting
time is 300s), the switchover is
delayed.

Cause In OptiX RTN 600 V100R005/OptiX Check the alarms reported by the NE,
5 RTN 900 V100R002C02 and later and the current switching state and
versions, anti-jitter is provided for switching records of the microwave
switchovers triggered by RDIs and 1+1 protection group.
service alarms, to prevent repeated
microwave 1+1 protection switchovers
caused by deep and fast fading. As a
result, some switchovers are delayed.

Cause The NE is incorrectly configured or Check the NE configuration and


6 installed, for example, IFH2 and installation according to the
EMS6 boards on OptiX RTN 620 NEs microwave 1+1 configuration
are incorrectly connected. standards.

2.6.2 Failure to Switch to the Main Unit in Microwave 1+1


Protection

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Fault Symptoms
A microwave 1+1 protection group fails to switch services back to its main unit although its
main link or unit recovers.

Cause Analysis and Handling Procedure


No. Possible Cause Handling Procedure

Cause 1 The microwave 1+1 protection group Check whether the revertive mode is
works in non-revertive mode. enabled for the microwave 1+1
protection group. If not, enable it.

Cause 2 The current switching state of the Check whether the current switching
microwave 1+1 protection group is state of the microwave 1+1
RDI, so an automatic revertive protection group is RDI. If yes,
switchover cannot take place. manually clear the RDI state.

Cause 3 When the microwave 1+1 protection Check whether boards in the
group is in the WTR state, the microwave 1+1 protection group
microwave 1+1 protocol detects that report hardware alarms. If yes,
the main unit is faulty. As a result, handle the alarms.
revertive switchover to the main unit
fails.

2.6.3 Switchover Failure or Delay in SNCP Protection

Fault Symptoms
After the working channel of a subnetwork connection protection (SNCP) protection group
becomes faulty, an SNCP switchover fails or is delayed.

Cause Analysis and Handling Procedure


No. Possible Cause Handling Procedure

Cause 1 The SNCP protection group is in the Check the current switching state and
forced or lockout switching state, switching records of the SNCP
causing a switchover failure. protection group.

Cause 2 Both the working and protection Check the alarms reported by boards
channels in the SNCP protection in the SNCP protection group, and
group are unavailable, resulting in a the current switching state of the
switchover failure. SNCP protection group.

Cause 3 The NE is being reset or a switchover Check the alarms reported by the NE,
between the main and standby system the records of switchovers between
control boards just happens, resulting the main and standby system control
in a switchover failure or a delayed boards, and the current switching
switchover. state of the SNCP protection group.

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No. Possible Cause Handling Procedure

Cause 4 On an SNCP ring formed by NEs Find the NEs whose NE software
using both SDH and Hybrid boards, versions are earlier than OptiX RTN
some NEs use the NE software 600 V10R005 or OptiX RTN 900
earlier than OptiX RTN 600 V100R002C02, and the NEs for
V10R005 or OptiX RTN 900 which E1_AIS insertion is disabled.
V100R002C02, or E1_AIS insertion
is disabled for some NEs.

2.7 Troubleshooting Clocks

2.7.1 Analyzing Clock Faults

Fault Symptoms
Fault Alarm Impact on System
Sympto
m

Bit errors l CLK_NO_TRACE_MODE or If a clock source is lost or its quality


occur in EXT_SYNC_LOS deteriorates, the quality of services
services. l EXT_TIME_LOC tracing the clock source is affected.
As a result, pointer justifications
l HARD_BAD or SYN_BAD occur and the bit error rate increases.
l LTI
l S1_SYN_CHANGE
l SYNC_C_LOS

Possible Causes
Possible causes of clock faults are as follows:

l A clock source in the system clock source priority list is lost.


l All external clock sources of an NE are lost. As a result, the NE's clock enters an
abnormal state.
l In synchronization status message (SSM) mode, clock sources are switched so the clock
source that an NE traces is switched.
l The clock source that an NE traces deteriorates.
l The clock source that an external clock port traces is lost.
l The system clock does not work in locked mode.
l The clock source that an external time port traces is lost.

The OptiX RTN equipment provides various clock alarms to help locate clock faults. When a
clock system becomes faulty, rectify the fault based on reported alarms.

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2.7.2 Handling Common Clock Alarms


EXT_SYNC_LOS
No. Possible Cause Handling Procedure

Cause 1 The clock input mode (2 On the NMS, check whether the clock input
Mbit/s or 2 MHz) mode configured for the external clock
configured for an external source is the same as the actual clock input
clock source is different mode.
from the actual clock input If not, change the clock input mode for the
mode. external clock source. Then, check whether
the alarm clears.

Cause 2 A system control, switching, On the NMS, check whether the system
and timing board is faulty. control, switching, and timing board reports
hardware alarms like HARD_BAD.
If yes, clear the hardware alarms and then
check whether the EXT_SYNC_LOS alarm
clears.

Cause 3 A clock input cable is Verify that the clock input cable is correctly
connected incorrectly. connected.
Verify that the port impedance of the
equipment providing the clock source is the
same as the impedance of the clock input
port. If not, for example, a 75-ohm port is
connected to a 120-ohm port, install an
impedance coupler between the two ports.
Verify that the clock input cable is
disconnected or damaged.

Cause 4 The equipment providing a Check whether the equipment providing the
clock source is faulty. clock source is working correctly.
If not, use another equipment to provide a
clock source and then check whether the
alarm clears.

SYNC_C_LOS
No. Possible Cause Handling Procedure

Cause 1 An external clock source is On the NMS, check whether an


lost. EXT_SYNC_LOS alarm is reported.
If yes, clear the EXT_SYNC_LOS alarm
and then check whether the SYNC_C_LOS
alarm clears.

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No. Possible Cause Handling Procedure

Cause 2 Service signals tracing a On the NMS, check whether any signal loss
clock source are lost. alarms like ETH_LOS, MW_LOF, R_LOC,
and T_ALOS are reported.
If yes, clear these alarms and then check
whether the SYNC_C_LOS alarm clears.

LTI
No. Possible Cause Handling Procedure

Cause 1 The external clock source On the NMS, check whether an


that an external clock port EXT_SYNC_LOS alarm is reported.
on a system control, If yes, clear the EXT_SYNC_LOS alarm
switching, and timing board and then check whether the LTI alarm
traces is lost. clears.

Cause 2 A line/tributary/link clock On the NMS, check whether any signal loss
source is lost. alarms like ETH_LOS, MW_LOF, R_LOC,
and T_ALOS are reported.
If yes, clear these alarms and then check
whether the LTI alarm clears.

Cause 3 Clock sources are set to On the NMS, check whether clock sources
work in non-revertive or are set to work in non-revertive mode. If
locked mode. As a result, yes, change the mode to revertive and then
after the currently traced check whether the LTI alarm clears.
clock source is lost, On the NMS, check whether an
automatic switchover to a SYNC_LOCKOFF alarm is reported. If yes,
normal clock source fails. clear the SYNC_LOCKOFF alarm and then
check whether the LTI alarm clears.

SYN_BAD
No. Possible Cause Handling Procedure

Cause 1 The quality of the traced Replace the currently traced clock source
clock source deteriorates or and then check whether the alarm clears.
clock sources are If the alarm persists, check whether the
interlocked. input clock is correctly configured. If the
configuration is incorrect, correct the clock
configuration and then check whether the
alarm clears.

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No. Possible Cause Handling Procedure

Cause 2 The alarmed board is faulty. On the NMS, check whether the alarmed
board also reports hardware alarms like
HARD_BAD and TEMP_OVER.
If yes, clear the hardware alarms and then
check whether the SYN_BAD alarm clears.

CLK_NO_TRACE_MODE
No. Possible Cause Handling Procedure

Cause 1 No system clock source On the NMS, check whether a system clock
priority list is configured, source priority list is configured.
and the NE uses its default If not, configure a system clock source
system clock source priority priority list and add available clock sources
list. to the list.

2.8 Troubleshooting DCN Communication


If an NMS cannot communicate with its subordinate NEs or their communication is unstable,
a DCN fault occurs. As a result, the NMS cannot reach its subordinate NEs.
DCN communication may also be interrupted if lines or links carrying DCN channels are
faulty. In this case, rectify the fault.
DCN faults described in this section refer only to DCN communication interruption or
unstable DCN communication while services are normal. These DCN faults do not affect
services but will result in failure to check NE information, obtain NE alarms, or modify NE
settings on the NMS once services are faulty. Therefore, DCN faults need to be rectified in a
timely manner.

2.8.1 Fault Symptoms and Possible Causes


Table 2-4 NEs connected through service ports are unreachable to their NMS
Item Description

Fault NEs connected through their service ports like air interfaces, Ethernet ports,
symptoms and SDH ports are unreachable to their NMS.

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Item Description

Illustration Area where included NEs are


unreachable to their NMS
Upstream NE

Possible l Cause 1: Services are interrupted.


causes l Cause 2: DCN parameters are incorrectly set.
l Cause 3: System control boards are faulty.

Handling l For cause 1, rectify service faults including hardware faults and radio
measures link faults.
l For cause 2, check whether the IDs, IP addresses, DCC channel
attributes, and inband DCN attributes of the NEs are modified before
they become unreachable to their NMS.
l For cause 3, replace the faulty system control boards.

Table 2-5 NEs connected through NMS/COM ports are unreachable to their NMS
Item Description

Fault NEs connected through NMS/COM ports are unreachable to their NMS.
symptoms

Illustration Upstream NE

Area where included NEs are


unreachable to their NMS

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Item Description

Possible l Cause 1: The network cable of the NMS is disconnected or damaged.


causes l Cause 2: DCN parameters are incorrectly set.
l Cause 3: System control boards are faulty.

Handling l For cause 1, check the network cable of the NMS. If it is faulty, replace
measures it.
l For cause 2, check whether the IDs, IP addresses, DCC channel
attributes, and inband DCN attributes of the NEs are modified before
they become unreachable to their NMS.
l For cause 3, replace the faulty system control boards.

Table 2-6 A single NE is unreachable to its NMS or their communication is unstable


Item Description

Fault A single NE is unreachable to its NMS or their communication is unstable.


symptoms

Illustration

NE that is unreachable
to its NMS

Possible l Cause 1: DCN parameters are incorrectly set.


causes l Cause 2: An NE ID or NE IP address conflict occurs between NEs on
the DCN subnet.
l Cause 3: The ECC subnet is oversized.
l Cause 4: A system control board of the NE is faulty.

Handling l For cause 1, check whether the ID, IP address, DCC channel attributes,
measures and inband DCN attributes of the NE are modified before it becomes
unreachable to its NMS.
l For cause 2, verify that each NE on the DCN subnet has a unique ID and
IP address.
l For cause 3, check the routing table of the gateway NE. If the gateway
NE manages more than the recommended number of NEs, divide the
ECC subnet into several smaller ones.
l For cause 4, replace the faulty system control board.

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2.8.2 DCN Troubleshooting Process


Figure 2-4 DCN troubleshooting flowchart

Start

1
Locate a
faulty NE

2
Check for hardware
Icon of the Yes The NMS cannot Hardware Yes alarms and check
faulty NE in reach the NE fault? cable connections
gray?

No
3
Settings
incorrectly Yes Check settings or
modified? undo modifications

No
4

Large ECC Yes Divide the ECC


No
subnet? subnet

No
5
Yes
Link fault? Rectify link faults

Information Yes Too low DCN Increase the DCN



loss? channel bandwidth channel bandwidth

No
7

No response to No SCC boards are Wait for the completion


commands from being reset of SCC resetting
the NMS?

No
Fault rectified?

Yes

Contact Huawei technical


End
service engineers

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Table 2-7 Remarks about the DCN troubleshooting process


Mark Explanation Handling Measure

1 Locate the faulty NE based on a l If the faulty NE has a service


DCN networking diagram. fault, rectify the service fault first.
l If all NEs within an area are l If an unreachable NE connects to
unreachable to their NMS, the its NMS through an external
unreachable NE closest to a DCN, verify that the external
normal NE is probably the faulty DCN equipment or the cable used
NE. for DCN connection is working
l If only one NE is unreachable to correctly.
its NMS, the NE is the faulty NE.

2 l The faulty NE reports hardware l Handle hardware alarms based on


alarms like HARD_BAD and the maintenance and fault
BD_STATUS. management procedure.
l Check whether the NMS/COM l Remove and then install, or
port on the faulty NE is connected replace the network cable and
to a correct cable or whether the optical fibers.
network cable of the faulty NE is
damaged.

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Mark Explanation Handling Measure

3 The following operations are l Check for unplanned NE IDs and


performed before a faulty NE NE IP addresses in the ECC
becomes unreachable to its NMS: routing table of the faulty NE's
l Modifying NE attributes or NE upstream NE. If there is an
communication settings unplanned NE ID or IP address in
the ECC routing table, the faulty
l Adding a new NE to the network, NE is incorrectly configured. To
or replacing the faulty NE or its rectify the fault, log in to the
system control board faulty NE using the unplanned NE
ID and NE IP address on the
NMS and correct the settings.
l Change the DCC settings or
inband DCN settings of the faulty
NE to interrupt the DCN channel
between the faulty NE and its
upstream NE. Then, check for the
ID and IP address of the faulty
NE in the ECC routing table of
the upstream NE. If the ID and IP
address of the faulty NE exist in
the ECC routing table of the
upstream NE, another NE on the
ECC subnet has the same ID and
IP address as the faulty NE. In
this case, correct the settings to
ensure that each NE on the ECC
subnet has a unique ID and IP
address.
l If inband DCN is enabled for the
faulty NE and its upstream NE,
verify that the VLAN ID is
correctly set on the upstream NE.
l Verify that static routes are
correctly set on the faulty NE's
upstream NE.
l Verify that OSPF parameters are
correctly set on the faulty NE's
upstream NE. OSPF parameter
settings must be consistent for all
NEs on the same ECC subnet.

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Mark Explanation Handling Measure

4 Check the number of NEs in the If there is a large number of NEs in


routing table of the faulty NE's the routing table, the ECC subnet is
upstream NE. too large in size and some NEs on the
ECC subnet may occasionally
become unreachable to their NMS. It
is recommended that an ECC subnet
consist of no more than 64 NEs, if a
192 kbit/s bandwidth is provided. For
the maximum number of NEs that an
ECC subnet can accommodate, see
the Feature Description.

5 The faulty NE reports link alarms Handle the alarms by following


like MW_LOF and MW_RDI. instructions in section 2.3
Troubleshooting Radio Links.

6 Some NEs may occasionally become Verify that a minimum of 192 kbit/s
unreachable to their NMS. bandwidth is allocated to inband
DCN. If the allocated bandwidth is
lower than 192 kbit/s, packets from
the NMS may be lost.

7 Direct connection from the faulty NE Search for the IP address of the faulty
to its NMS fails. NE on the NMS. If the IP address is
not found, or if the IP address is
found but the NMS still cannot reach
the faulty NE, press the reset button
on the system control board of the
faulty NE.

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3 Equipment Interworking Guide

About This Chapter

3.1 Interworking Criteria


3.2 Methods for Locating Interworking Faults

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3.1 Interworking Criteria

3.1.1 Interworking Through Ethernet Ports

Table 3-1 Criteria for interworking through Ethernet ports

Port Type Item Criterion Description

Ethernet Working If an OptiX RTN NE l Of the two ports at both


electrical port mode interworks with ends of a radio hop, if one
another NE that works in auto-negotiation
supports auto- mode and the works in non-
negotiation, set the auto-negotiation mode, the
working mode to auto- working mode of the radio
negotiation for the link is uncertain, possibly
interworking ports at leading to service
both ends. interruption or packet loss.

If an OptiX RTN NE l If the ports at both ends of a


interworks with radio hop work in different
another NE that does modes, data services may
not support auto- be unavailable or severe
negotiation, configure packet loss may occur.
an identical working
mode (full-duplex or
half-duplex) and an
identical rate for the
interworking ports at
both ends.

Ethernet Optical Optical modules of the l Single-mode lasers cannot


optical port module type same type must be interwork with multi-mode
installed on the ports lasers.
at the two ends of a l Optical modules with
radio hop. Optical different operating
module specifications wavelengths cannot
include laser type interwork. For example,
(single-mode or multi- optical modules with an
mode laser), operating operating wavelength of
wavelength, and laser 1310 nm cannot interwork
safety class. with optical modules with
an operating wavelength of
1550 nm.
l Interworking between high-
power lasers and low-power
lasers results in too high or
too low receive power and
results in bit errors or even
damage to optical modules.

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Port Type Item Criterion Description

Fiber type The fiber type depends l Connect multi-mode fibers


on the laser type. to optical modules with an
operating wavelength of
850 nm.
l Connect single-mode fibers
to optical modules with an
operating wavelength of
1310 nm or 1550 nm.

Ethernet VLAN The tag attributes of l Ethernet ports whose tag


service attributes interworking Ethernet attribute is set to Access
ports must match those discard Ethernet frames
of service frames with VLAN IDs.
carried on the Ethernet l Ethernet ports whose tag
ports. attribute is set to Tag
Aware discard Ethernet
frames without VLAN IDs.

MTU The MTU preset for an l An Ethernet port discards


Ethernet port must be Ethernet frames whose
greater than the lengths are greater than the
possibly maximum MTU preset for the
frame length. Ethernet port.

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3.1.2 Interworking Through SDH Ports


Table 3-2 Criteria for interworking through SDH ports
Port Type Item Criterion Description

SDH optical Optical Optical modules of the l Single-mode lasers cannot


port module type same type must be interwork with multi-mode
installed on the ports lasers.
at the two ends of a l Optical modules with
radio hop. Optical different operating
module specifications wavelengths cannot
include laser type interwork. For example,
(single-mode or multi- optical modules with an
mode laser), operating operating wavelength of
wavelength, and laser 1310 nm cannot interwork
safety class. with optical modules with
an operating wavelength of
1550 nm.
l Interworking between high-
power lasers and low-power
lasers results in too high or
too low receive power and
results in bit errors or even
damage to optical modules.

Fiber type The fiber type depends l Connect multi-mode fibers


on the laser type. to optical modules with an
operating wavelength of
850 nm.
l Connect single-mode fibers
to optical modules with an
operating wavelength of
1310 nm or 1550 nm.

Clock tracing A downstream NE l A large difference between


traces the clock of its the clocks of interworking
upstream NE. NEs results in bit errors.
l A downstream NE traces
the clock of its upstream
NE through its optical port
or external clock port.

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Port Type Item Criterion Description

SDH optical/ VC-12 SDH ports on l The OptiX equipment uses


electrical port numbering interworking NEs sequential numbering,
must use the same which is defined as follows:
VC-12 numbering VC-12 number = TUG-3
scheme. number + (TUG-2 number
– 1) x 3 + (TU-12 number
– 1) x 21.
l Certain equipment uses
interleaved numbering,
which is defined as follows:
VC-12 number = (TUG-3
number – 1) x 21 +
(TUG-2 number – 1) x 3 +
TU-12 number.
l A mismatch between
numbering schemes may
lead to service connection
errors.

3.1.3 Interworking Through PDH Ports


Table 3-3 Criteria for interworking through PDH ports
Port Type Item Criterion Description

E1 port Port The impedance of the 75-ohm ports are connected to


impedance ports at the two ends coaxial cables, and 120-ohm
of a radio hop must be ports are connected to twisted
the same (75 ohms or pairs.
120 ohms).

Cable Connection between l The Tx port at the local end


connection Tx and Rx ports and is connected to the Rx port
connection of twisted at the opposite end, and the
pairs must be correct. Rx port at the local end is
connected to the Tx port at
the opposite end.
l If two ports are connected
using a twisted pair, the
positive end of the local
port is connected to the
positive end of the opposite
port, and the negative end
of the local port is
connected to the negative
end of the opposite port.

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Port Type Item Criterion Description

E1/E3 port Cable The shield layer of the If the coaxial cable is grounded
grounding coaxial cable in different modes at the two
connecting two 75- ends, electric potential
ohm ports must be difference and bit errors may
grounded in the same occur.
mode at the two ends.

3.2 Methods for Locating Interworking Faults


Perform loopbacks at the ports at both ends of a radio hop. If both ports pass the loopback
test, an interworking fault occurs.
To rectify the fault, check cable connections at the two ports and parameter settings at both
ends of the radio hop as specified in section 3.1 Interworking Criteria.

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4 Typical Cases

About This Chapter

4.1 List of Cases


4.2 Radio Link Faults
4.3 Data Service Faults
4.4 Protection Faults
4.5 Clock Faults
4.6 Equipment Interworking Faults

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4.1 List of Cases


Efficient troubleshooting for microwave equipment entails experience accumulation and
typical case learning.

Table 4-1 lists the typical cases provided in this chapter.

Table 4-1 List of cases

Fault Type Case Description Key Fault Locating


Method

Radio link faults 4.2.1 Radio Link l 1.5 Receive and


Interruptions Due to Transmit Power
Multipath Fading Analysis
l 1.11 Network Planning
Analysis

4.2.2 Service Bit Errors l 1.4 Alarm and


Due to Interference to Performance Analysis
Radio Links l 1 Basic Principles and
Common Methods for
Locating Faults

4.2.3 Intermittent Link l 1.5 Receive and


Interruptions Caused by Transmit Power
IF Interference Analysis
4.2.4 Link Interruption l 1.7 Replacement
Caused by Water
Accumulated in an
Antenna Feed

Data service faults 4.3.1 Broadcast Storms l 1.8 Configuration Data


Due to Incorrect Analysis
Configurations
4.3.2 Data Service
Interruptions Due to
Incorrect IF Modes
4.3.3 Service Interruption
Caused by Different
Frame Formats of CES E1
Ports

Protection faults 4.4.1 Service Interruptions l 1.4 Alarm and


Due to 1+1 Protection Performance Analysis
Switchover Failures

Clock faults 4.5.1 Abnormal Base l 1.4 Alarm and


Station Services Due to Performance Analysis
Clock Interlocking l 1.8 Configuration Data
Analysis

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Fault Type Case Description Key Fault Locating


Method

Equipment interworking 4.6.1 External Clock l 3 Equipment


faults Synchronization Faults Interworking Guide
Due to Incorrect Cable
Connections
4.6.2 Packet Loss in
Enterprise Leased Line
Services Caused by
Inconsistent Maximum
Frame Lengths of
Interconnected Ports

4.2 Radio Link Faults

4.2.1 Radio Link Interruptions Due to Multipath Fading

Fault Symptoms
The received signal levels (RSLs) at both ends of a 1+1 SD cross-ocean radio link fluctuated
dramatically, leading to bit errors or even link interruptions.

Procedure
Step 1 Checked the alarms reported by NEs at both ends of the radio link.

The NEs did not report any hardware alarms but frequently reported radio link alarms and
service interruption alarms.

Step 2 Checked the RSLs of the main and standby ODUs at each end.

The RSLs of the main and standby ODUs at each end fluctuated dramatically, with a
fluctuation range over 30 dB. Therefore, the fault was possibly caused by multipath fading.

Step 3 Checked the network plans and the mounting height difference between the main and standby
antennas at each end.

The mounting height difference between the main and standby antennas at each end was only
4 meters, so space diversity performance was poor.

NOTE

To protect long-distance cross-ocean radio links against multipath fading, take the following measures during
network planning:
l Ensure that the fading margin is greater than or equal to 30 dB.
l Increase the mounting height difference between the main and standby antennas at both ends of a 1+1 SD
radio link.

Step 4 Adjusted the mounting heights of the main antennas to 24 meters and those of the standby
antennas to 10 meters.

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The following figure shows the simulation result and illustrates satisfactory diversity
compensation.

NOTE

The value of K generally ranges from 0.67 to 1.33. In this case, the RSLs of the main and standby
antennas are not correlated with each other. When designing mounting heights for main and standby
antennas, keep appropriate antenna spacing for minimizing the impact of reflection on radio links. When
reflection causes high attenuation on the main path, the attenuation on the standby path is low.

----End

Conclusions and Suggestions


When planning cross-ocean radio links, especially long-distance cross-ocean radio links, take
measures to minimize the impact of multipath fading. 1+1 SD protection is recommended for
these radio links. When mounting the main and standby antennas at one end, keep an
appropriate mounting height difference between them so attenuation has no impact on RSLs.
In addition, the main and standby antennas can be tilted slightly upwards providing that RSLs
be not affected.

4.2.2 Service Bit Errors Due to Interference to Radio Links


Fault Symptoms
Bit errors occurred in the services carried by a 2.5 km long radio link between NE A and NE
B. Both NEs used antennas with a diameter of 0.6 meters and 15 GHz ODUs. The IF1 boards
on both NEs worked in mode 5 (28 MHz/QPSK).

Procedure
Step 1 Checked the alarms and logs of the two NEs.
The NEs did not report any hardware alarm. NE A reported an MW_FEC_UNCOR alarm, but
NE B did not.
Step 2 Checked the RSLs at the two NEs.
The RSL at NE A was –62 dBm and that at NE B was –70 dBm. These two values were
greater than the receiver sensitivity (–85 dBm) in mode 5.
Step 3 Checked for interference signals by muting the ODU at NE B.

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The RSL at NE A was –80 dBm. Therefore, interference signals existed.


Step 4 Used one of the following methods for eliminating interference signals:
l Using frequencies that are not affected by interference signals (tests showed that the sub-
bands supported by the ODU were all interfered).
l Using antennas with a diameter greater than 0.6 meters (the workload is heavy and
interference signals are also amplified).
l Changing a polarization direction (cross-polarization discrimination of 30 dB can be
achieved).
Step 5 Changed the polarization direction of the radio link.
The fault was rectified.

----End

Conclusions and Suggestions


If the RSL of an ODU is normal or apparently greater than the receiver sensitivity, frequent
and intermittent radio link interruptions or bit errors are generally caused by interference
signals.

4.2.3 Intermittent Link Interruptions Caused by IF Interference

Fault Symptoms
A hop of radio link near an airport was intermittently interrupted. No hardware alarm was
reported.

Procedure
Step 1 Checked the historical receive power at the two ends of the link.

Step 2 It was found that the receive power was stable when the link was interrupted. Therefore, the
interruption was not caused by rain fading or multipath fading. Generally, if a link is
interrupted when the receive power is higher than sensitivity, the interruption is caused by
interference.
Step 3 Queried the MSEs of related IF boards. The MSEs were greater than -30 dB, which indicated
that there was interference.
Step 4 Started the frequency scanning function provided with the equipment. No interference was
found around the operating frequency of the link.
Step 5 Configured inloops at IF ports. The MSEs were normal during the inloops. Therefore, the
interruption was not caused by an IF board fault.
Step 6 Replaced the IF cable. The MSEs were still poor. Therefore, the interruption was not caused
by an IF cable failure.
Step 7 Queried the MSEs of adjacent sites, and found that there was interference.

Step 8 Used the spectrum analyzer to scan the intermediate frequency, and found that there was
interference on multiple frequencies near the 140 MHz downstream intermediate frequency.
These frequencies were found to be frequencies used by civil aviation.

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Step 9 Replaced the IF cable with a shielded enhanced cable because the intermediate frequency
cannot be changed. Then, the MSEs were improved.

----End

Conclusions and Suggestions


IF signals may also be interfered with. IF interference usually involves multiple sites. The
multiple sites must all be taken into consideration when you are resolving the problem.

4.2.4 Link Interruption Caused by Water Accumulated in an


Antenna Feed

Fault Symptoms
A hop of 1+1 SD radio links provided by RTN 900 V100R003 was interrupted. The receive
power of the main ODU of NE A was -90 dBm, and the link reported the RADIO_RSL_LOW
and MW_LOF alarms. The receive power of the standby ODU of NE A was -40 dBm, which
was a normal value. However, no protection switching occurred.

Procedure
Step 1 Analyzed the cause why protection switching did not occur. Checked the 1+1 SD protection
group configurations, and found that reverse switching was enabled and the WTR time of the
1+1 SD protection was set to 10 minutes.
If a member link in a 1+1 protection group fails but no switching occurs, the cause is usually
that the reverse switching timer has not expired.

Step 2 Queried the receive power of the standby ODU of NE A, and found that the receive power
was -40 dBm, which was a normal value. Forcibly switched services to the standby link on
NE A. The services recovered.

Step 3 Reverse switching occurs usually because a fault (such as a hardware fault) occurs in the
transmit part at the source end but the equipment cannot detect the fault. Queried the transmit
power and receive power of the main ODU of NE A. The transmit power was 23 dBm, which
was a normal value; the receive power was still -90 dBm.

Step 4 Replaced the main ODU of NE A and queried the receive power of the main ODU. The
receiver power was still -90 dBm.

Step 5 Replaced the flexible waveguide connected to the main ODU and queried the receive power
of the main ODU. The receive power was still -90 dBm.

Step 6 Checked the connections between the ODUs and antenna, and found a sign of water at the
antenna feed port and then found water accumulated in the antenna feed. The accumulated
water caused a failure to transmit RF signals.

Step 7 Emptied the water in the antenna feed, dried it, and installed it again. Queried the receive
power of the main ODU. The receive power was -35 dBm, which as a normal value.

----End

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Conclusions and Suggestions


l To prevent repeated switching of a 1+1 protection group caused by fast fading, the
reverse switching timer is configured. If the revertive mode is set for the 1+1 protection
group, the length of the revertive switching timer is the same as the WTR time. If the
non-revertive mode is set for the 1+1 protection group, the length of the revertive
switching timer is set to 5 minutes.
l Reverse switching occurs usually because a fault occurs in the transmit part at the source
end.
l Outdoor connectors (including connectors of flexible waveguides, IF cables, and RF
cables, as well as ground clips) must be waterproofed in compliance with related
specifications to prevent ingress of moisture or water.

4.2.5 Transient Link Interruption Due to Over-reach Interference


Fault Symptoms
On a chain microwave network, links configured with XPIC and 1+1 SD between site E and
site F were transiently interrupted.

Figure 4-1 Networking

Procedure
Step 1 Checked historical alarms. It was found that site F reported MW_LOF and MW_BER_SD
alarms, and site E reported an MW_RDI alarm when transient link interruption occurred. This
indicated that a unidirectional link fault occurred.
Step 2 Analyzed link performance curves and found that the waveforms of MSE performance curves
were almost the same for the four IF directions at site F. It was unlikely that the four IF boards
and ODUs were faulty at the same time. It was suspected that a fault occurred during space
propagation.

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Step 3 Analyzed the link performance curves and link interruption time. It was found that even slight
decrease of receive power caused link interruption. This indicated that the demodulation
threshold signal level of receiver had degraded, which was often caused by interference.

According to the link performance curve, transient link interruption occurred at night. During
the day, the receive power was stable and no transient link interruption occurred.

Step 4 Applied for a maintenance window, performed frequency scanning when transient link
interruption occurred at night, and found that co-channel interference existed.

Step 5 Checked for interference sources. Because frequencies were strictly managed and the links
spanned over remote areas, it was unlikely that the links were interfered by devices from other
carriers. Therefore, it was necessary to check for interference within the microwave network.

Step 6 Analyzed the network plan. According to the network plan, the A-B and E-F links operated at
the same frequency. In addition, sites A, B, E, and F were almost on a line. No angle was
formed to avoid co-channel interference, resulting in over-reach interference.

Step 7 Changed the frequency at which the E-F link operated. The fault was cleared.

----End

Conclusions and Suggestions


l If two close microwave links operate at the same frequency, ensure that they form at
least a 60º angle to avoid over-reach interference.

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4.2.6 Bit Errors Occurred on Some LH Microwave Channels Due


to Deformed Waveguides

Fault Symptoms
In an XPIC-enabled 4+0 long haul microwave link group, continuous bit errors occurred on a
channel whereas the performance of the other three channels was normal.

Procedure
Step 1 Checked the RSLs of the four channels. All of them met requirements in the network plan.
This indicated that antennas were properly aligned.

Step 2 Checked the link MSE curves. The MSE value for the faulty channel dramatically fluctuated
and the MSE values for the other three channels were stable, which indicated that interference
might exist.

Step 3 Muted the peer RFU on the faulty channel and checked the local RSL value. The local RSL
value was -90 dBm, which indicated that no interference existed and no signal leakage
occurred.

Step 4 Suspected that crossmodulation occurred on the channel. Checked whether elliptic
waveguides and flexible waveguides were properly routed and connected. It was found that an
elliptic waveguide was fixed using angle iron instead of required fixing clamps, resulting in
deformation of the elliptic waveguide.

Step 5 Replaced the deformed elliptic waveguide. The fault was cleared.

----End

Conclusions and Suggestions


Install the LH equipment, including passive components such as waveguides, by strictly
following related standards. Otherwise, signal leakage or crossmodulation may occur.

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l Route elliptic waveguides as designed, ensure that the waveguide bend radius meets
requirements, and use mapping fixing clamps to fix the waveguides, preventing the
waveguides from being deformed.
l Ensure that no copper scale enters a waveguide when making connectors for the
waveguide.
l Properly connect and waterproof waveguides.

4.3 Data Service Faults

4.3.1 Broadcast Storms Due to Incorrect Configurations


Fault Symptoms
Figure 4-2 shows the network topology, where two OptiX PTN 3900s transmitted services to
each other through radio links set up by five OptiX RTN 620s. After a broadcast storm
occurred on the network, NE A became unreachable to its NMS and its converged services
were interrupted.

Figure 4-2 Networking diagram


Hybrid Hybrid Hybrid Hybrid

GE NE1 NE2 NE3 NE4 NE5 GE


OptiX RTN 620 OptiX RTN 620 OptiX RTN 620 OptiX RTN 620 OptiX RTN 620

NE A NE B
OptiX PTN 3900 OptiX PTN 3900

Procedure
Step 1 Checked for equipment alarms and radio link alarms on the NEs.
No equipment alarm or radio link alarm was found. Therefore, it was suspected that NE data
was incorrectly configured.
Step 2 Checked operation logs of the OptiX RTN 620s on the U2000.
On NE5, a bridge service was configured between the EMS6 board in slot 4 and the EMS6
board in slot 8 when the fault occurred.
Step 3 Checked the cable connection between the four ports and the service configuration data of
NE5.
Port 1 and port 2 on the EMS6 board in slot 4 were respectively connected to port 1 and port 2
on the EMS6 board in slot 8 using network cables. Parameter Hub/Spoke, however, was
incorrectly set for the four ports. As a result, a loop formed among the four ports and packets
were forwarded among the four ports, leading to the broadcast storm. For the cable
connection between the four ports, see the following figure.

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Slot 7 Not used Slot 8 EMS6


1 2 3 4 5 6

Slot 5 IFH2 Slot 6 Not used

Slot 3 Not used Slot 4 EMS6


1 2 3 4 5 6

Slot 1 PXC Slot 2 SCC

Step 4 Corrected the Hub/Spoke setting for the four ports.


The fault was rectified.

----End

Conclusions and Suggestions


l Service interruptions without equipment alarms are generally due to incorrect
configurations.
l A loop in an E-LAN, Ethernet private local area network (EPLAN), Ethernet virtual
private local area network (EVPLAN), or other bridge service will result in a broadcast
storm. If Ethernet services need to be provided with path protection using rings, enable
Spanning Tree Protocol (STP)/Rapid STP (RSTP) or Ethernet ring protection switching
(ERPS) for the Ethernet services.

4.3.2 Data Service Interruptions Due to Incorrect IF Modes


Fault Symptoms
Figure 4-3 shows the network topology, where an OptiX RTN 605 1F and an OptiX RTN 620
set up a radio link. Each NE was configured with EPLAN services and connected to a
computer. The NEs did not pass a ping test but did not report an alarm.

Figure 4-3 Networking diagram

OptiX RTN 605 1F OptiX RTN 620


(IFH1) V100R003
(IFH2 and EMS6)

Procedure
Step 1 Checked for equipment alarms and radio link alarms on the NEs.
No equipment alarm or radio link alarm was found. Therefore, it was suspected that NE data
was incorrectly configured.

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Step 2 Checked the working mode parameters for the IF boards at both ends of the radio link.

The E1 capacity was set to different values, resulting in different bandwidths for data services
and finally service interruptions. No alarm indicating E1 capacity inconsistency was provided.

Step 3 Changed E1 capacities to ensure that both NEs had the same E1 capacity.

The fault was rectified.

----End

4.3.3 Service Interruption Caused by Different Frame Formats of


CES E1 Ports

Fault Symptoms
A mobile backhaul network was reconstructed to a packet network. The original 2G BTS
services were transmitted through CES E1 services. After services of site A were cut over, the
services became unavailable and the BTS failed to be started.

Procedure
Step 1 Checked the service configuration. To be specific, performed an LSP ping test and PW ping
test to check packet service configuration. The test results showed that the packet service
configuration was correct.

Step 2 Checked the CES service configuration. The frame format of the port on the RTN equipment
was set to CRC4 multiframe. Changed the frame format to unframe and the CES emulation
mode from CESoPSN to SAToP. The BTS services recovered.

Step 3 Communicated with wireless engineers and found that the frame format was set to double
frame for E1 signals of the BTS. Different frame formats caused the service interruption.

----End

Conclusions and Suggestions


During CES E1 service configuration, if the E1 frame format of the interconnected equipment
is unknown, it is recommended that the frame format be set to unframe and the CES
emulation mode be set to SAToP for the RTN equipment. Then the RTN equipment can
transparently transmit E1 signals of various frame formats.

4.4 Protection Faults

4.4.1 Service Interruptions Due to 1+1 Protection Switchover


Failures

Fault Symptoms
The radio link in 1+1 protection between NE549 and NE606 became faulty, resulting in a
service interruption. The faulty radio link automatically recovered 5 minutes later.

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Figure 4-4 Networking Diagram


NE549 NE606

7 IF1A 17 17 7 IF1B
ODU ODU
5 IF1A 6 SD1 15 15 5 IF1B 6 SL1
ODU ODU
4 PD1 4 PD1

1 PXC 2 SCC 1 PXC 2 SCC

Procedure
Step 1 Checked historical alarms of the two NEs.

NE549 reported a RADIO_MUTE alarm when the radio link was interrupted.

Step 2 Checked the operation logs of NE549.

A command of muting an ODU was executed before the radio link was interrupted. This
misoperation triggered the RADIO_MUTE alarm.

Step 3 Checked the switching state of the 1+1 protection group because a RADIO_MUTE alarm
should have triggered a 1+1 protection switchover.

The 1+1 protection group on NE549 was in the forced switching state and was kept working
on the main channel, so the RADIO_MUTE alarm could not trigger a 1+1 protection
switchover.

NOTE

An NE automatically unmutes its ODU 5 minutes (the default time) after the ODU is muted. This explains
why the radio link between NE549 and NE606 automatically recovered 5 minutes after the link interruption.

Step 4 Cleared the forced switching state of the 1+1 protection group on NE549 so the protection
group entered the automatic switching state.

----End

Conclusions and Suggestions


l The forced switching and lockout switching states of microwave 1+1 protection groups
are generally caused by misoperations and must be cleared in a timely manner.
l Exercise precautions before applying any settings to an NE.

4.5 Clock Faults

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RTN Microwave 4 Typical Cases

4.5.1 Abnormal Base Station Services Due to Clock Interlocking

Fault Symptoms
See the following networking diagram. An OptiX RTN 620 (NE A) was deployed at site A
and an OptiX RTN 605 1F (NE B) was deployed at site B. The board in slot 5 on NE A
interworked with the board in slot 8 on NE B through an air interface. Certain base stations
traced clock signals from NE A and NE B, and the clock signals became abnormal.

Figure 4-5 Networking Diagram


Site B Site A

ODU ODU ODU

Slot 5 IFH2 Slot 6 IFH2


PW48B SCC EOW PH1 EMS4 IFH1
Slot 4 EMS6
Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Slot 8
Slot 1 PXC Slot 2 SCC

Procedure
Step 1 Checked the alarms of the NEs.
l NE A reported HARD_BAD alarms from February 28 to April 11 and SYN_BAD
alarms in May. The value of the first parameter of HARD_BAD alarms was 6, indicating
that the digital phase-locked loop (PLL) was abnormal. The SYN_BAD alarms indicated
that the traced clock source deteriorated.
l NE B reported an RP_LOC alarm, indicating that the clock signals received from the
PLL were lost.

The clocks of the two NEs were abnormal.

Step 2 Analyzed the clock configuration data.


l Checked the system clock source priority list of NE A and the clock source that NE A
was tracing.
– Priority 1: 5-IFH2-(SDH) air-interface link clock
– Priority 2: internal clock source
– Clock source that NE A was tracing: 5-IFH2-(SDH) air-interface link clock
l Checked the clock configuration data of NE B.
Synchronous Ethernet was not enabled for NE B. In that case, the RTN 605 1F traced the
air-interface link clock of RTN 620 by default. If two RTN 605 1F/2F NEs are
interworking, the Tx low NE traces the clock of the Tx high NE by default.

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The preceding information showed that NE A traced the link clock from its IF board in slot 5
and NE B traced the link clock from its IF board in slot 8. The two IF boards interworked
with each other through an air interface so the two NEs traced each other's clock. In the case
of clock interlocking, a small frequency deviation is gradually enlarged and finally falls out of
the permitted range.
Step 3 Changed the clock configuration NE A so that NE A traces the link clock from its IF board in
slot 6.
The fault was rectified.

----End

Conclusions and Suggestions


l The near-end NE and far-end NE on a radio hop must not trace clock sources that
interwork with each other through an air interface.
l Downstream NEs must trace their upstream NEs' clocks.
l Alarms must be cleared in a timely manner.

4.6 Equipment Interworking Faults

4.6.1 External Clock Synchronization Faults Due to Incorrect


Cable Connections
Fault Symptoms
See the following networking diagram. NodeB 1 was connected to NE B through an FE port,
NE B and NE A set up a radio link, and NE A was connected to the OptiX PTN 1900 through
a GE optical port. As the FE port on NodeB 1 does not support synchronous Ethernet, NodeB
1 traced clock signals from the external clock port of NE B, which traced clock signals from
NE A through the radio link. NE A traced clock signals from the GE optical port on the OptiX
PTN 1900. When services on NodeB 1 were cut over, clock synchronization failed.

Figure 4-6 Networking Diagram

Clock Clock Clock

Clock cable

FE
NodeB 1
NE B NE A OptiX PTN 1900
OptiX RTN 910 OptiX RTN 910

Procedure
Step 1 Checked cable connection at NodeB 1 because it reported an alarm indicating the loss of
clock signals from an external clock port.

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The external clock port on NodeB 1 was a 75-ohm coaxial port and the external clock port on
NE B was a 120-ohm twisted-pair port. To connect the external clock port on NE B to the
external clock port on NodeB 1, an impedance converter box (Balun-box) was installed on the
external clock port of NE B.

The wire connection diagram of the converter box shows that the Tx wire from NE B was
connected to the Rx end of the converter box and the Rx wire from NE B was connected to
the Tx end of the converter box. Cable connection examination showed that the Tx wire from
the converter box was connected to the Rx end of NodeB 1 and the Rx wire from the
converter box was connected to the Tx end of NodeB 1. As a result, the Tx wire from NE B
was connected to the Tx end of NodeB 1 and the Rx wire from NE B was connected to the Rx
end of NodeB 1, so signals were unavailable.

External clock External clock


port of NE B Converter box port of NodeB 1

4/5Tx 4/5 Rx Rx

1/2Rx 1/2 Tx Tx

Correct Incorrect
connection connection

Step 2 Corrected the cable connection. NodeB 1 could trace clock signals normally.

----End

Conclusions and Suggestions


Cable connection between interworking equipment must meet the following requirements:

l The Tx port at the local end is connected to the Rx port at the opposite end, and the Rx
port at the local end is connected to the Tx port at the opposite end.

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RTN Microwave 4 Typical Cases

l If two ports are connected using a twisted pair, the positive end of the local port is
connected to the positive end of the opposite port, and the negative end of the local port
is connected to the negative end of the opposite port.

4.6.2 Packet Loss in Enterprise Leased Line Services Caused by


Inconsistent Maximum Frame Lengths of Interconnected Ports
Fault Symptoms
An IP RAN consisted of PTN and RTN equipment. The equipment carried enterprise leased
line services in addition to mobile base station services. After an enterprise leased line service
was provisioned, clients could ping the internal server of the enterprise but could not access
services on the server. There was a hop of radio link on the enterprise leased line service path.
Related base station services were normal.

Figure 4-7 Networking Diagram

Procedure
Step 1 The server could be pinged, but services were unavailable. This was usually caused packet
loss. Suspected that insufficient radio link capacity caused congestion and consequently
resulted in packet loss.
Step 2 Queried the air interface bandwidth utilization of the radio link and found that no congestion
occurred on the link.
Step 3 Queried the RMON performance statistics of the interconnected Ethernet ports of the RTN
and PTN equipment and found statistics about oversized packets and corrupted packets.
Step 4 Queried the port configurations. The maximum frame length configured for the Ethernet port
of the RTN equipment was 1522 bytes, and that configured for the Ethernet port of the PTN
equipment was 1620 bytes. The maximum frame lengths configured for the interconnected
ports were inconsistent.
Step 5 Changed the maximum frame length to 1620 bytes for the Ethernet port of the RTN
equipment. Users could access services on the server.

----End

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RTN Microwave A Appendix

A Appendix

A.1 Distribution of Rain Zones


Based on collected statistics, the ITU divides the globe into 15 rain climatic zones (A to Q)
according to rainfall rates, as shown in Figure A-1. Table A-1 provides the rainfall rates of
each rain zone corresponding to the occurrence probability p% which ranges from to 0.001%
to 1%. You can view the rain zone distribution figure and rainfall rate table in
Recommendation ITU-R P.837-1. Wherever possible, use the local rainfall rate to calculate
rain attenuation. If the local rainfall rate is unavailable, you can obtain accurate data from the
ITU-R data bank. Generally, you can use the data provided in the rain zone distribution figure
and rainfall rate table to roughly estimate rain attenuation.

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RTN Microwave A Appendix

Figure A-1 Distribution of global rain zones

Table A-1 Rainfall rate table


Probabili Rainfall (mm/h)
ty (%)
A B C D E F G H J K L M N P Q

1 0.1 0.5 0.7 2.1 0.6 1.7 3 2 8 1.5 2 4 5 12 24

0.3 0.8 2 2.8 4.5 2.4 4.5 7 4 13 4.2 7 11 15 34 49

0.1 2 3 5 8 6 8 12 10 20 12 15 22 35 65 72

0.03 5 6 9 13 12 15 20 18 28 23 33 40 65 105 96

0.01 8 12 15 19 22 28 30 32 35 42 60 63 95 145 115

0.003 14 21 26 29 41 54 45 55 45 70 105 95 140 200 142

0.001 22 32 42 42 70 78 65 83 55 100 150 120 180 250 170

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RTN Microwave A Appendix

A.2 Refractivity Gradient


In ITU-R P.530-12, the refractivity gradient in the lowest 65 m of the atmosphere not
exceeded 1% the year is used to predict radio link performance. Figure A-2 provides the
global refractivity gradients specified in ITU-R P453-9.

Figure A-2 Refractivity Gradient

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