TST L1 Hardware test

1. What type of voltages would you commonly expect to find on motherboard's power supply
connector?

A. 120V AC
B. 12V DC, 5V DC, 3.3V DC
C. 12V AC, 5V AC, 3.3V AC
D. 120V DC

2. Which of these memory form-factors would be the best choice for the smallest mobile devices?

A. SO-DIMM

B. Micro-DIMM

C. DIMM

D. Macro-DIMM

E. iDIMM

3. Which of these interface types would you expect to find in a laptop computer?

A. Mini PCI

B. DIMM

C. AGP

D. PCI-X

4. What 15-pin connector is commonly used to transmit video?

A. RCA

B. VGA

C. DVI

D. HDMI

5. What memory type is often used as L1 cache memory?

A. SRAM

B. DRAM
C. SDRAM

D. RDRAM

6. How does a thermal printer display information on a printed page?

A. The printer uses heat and pressure to "fuse" the image to the paper

B. A heated print head pulls a small bubble of ink from an ink cartridge

C. A small set of pins are heated and pressed onto the page

D. Special paper is heated until it changes color

E. A set of colored ink rolls are heated until the colors transfer to the paper

7. Which motherboard form factor was designed to fit into legacy cases, and takes up less space with
fewer expansion slots?

A. ATX

B. NLX

C. microATX

D. BTX

8. Which of these maintenance tasks is most suited for thermal printers?

A. Clean the print head with IPA

B. Replace toner cartridge

C. Replace print head

D. Replace ribbon cartridge

9. Which of these would be a valid APIPA address?

A. 169.254.254.7

B. 172.254.1.2

C. 224.254.224.1
D. 192.168.224.1

10. Which of these components is used to power an LCD florescent backlight?

A. Converter

B. Modulator

C. Inverter

D. Transceiver

E. Diode

11. You've recently upgraded the memory in your laptop computer, but now you notice that the
signal of your wireless connection is much weaker than before. What is the most likely cause of this
issue?

A. During the memory upgrade process, the wireless adapter was dislodged

B. The upgraded memory is not compatible with your laptop

C. The memory modules are faulty

D. During the memory upgrade process, the wireless antenna was dislodged

12. One of your clients is having a problem with their printer. When printing certain graphical
documents, the printer will not print the page and gives an "out of memory" error. What type of
printer is the client using?

A. Inkjet

B. Laser

C. Thermal

D. Dot-Matrix

13. You've upgraded the power supply of a computer to prepare for a video card and hard drive
upgrade. However, when the computer is powered on, all of the components are functional except
for the DVD-RW drive. The voltage at the wall outlet and the voltages coming from each output from
the power supply appear to be normal. What is the most likely cause of this faulty DVD-RW drive?

A. The DVD-RW drive is incompatible with the new power supply

B. The DVD-RW drive is not connected to the new power supply

C. The new power supply is faulty

D. The DVD-RW drive was damaged during the power supply installation

14. One of your print jobs appears to be "stuck" in the print queue. Which of these would be the
best way to clear the queue?

A. Reboot the computer

B. Upgrade the printer driver

C. Restart the Print Spooler service

D. Delete the existing jobs and print them again

15. Which of these would the most likely cause of slow transfer speeds?

A. Incorrect SSID

B. Device is assigned an APIPA address

C. Incorrect gateway configuration

D. Duplex mismatch

E. Device is assigned an RFC 1918 address

16. You've just received a computer from a remote office via next-day air delivery, and the PC
appears to be in perfect shape. However, when starting the computer it beeps a few times and
shows a black screen. You check the manual and find that the beep code refers to a problem with
the CPU. Which of these would be the best next step?

A. Confirm that the CPU is receiving enough power by checking the power supply voltage setting

B. Boot with the Windows installation CD and run the memory check

C. Swap out the CPU and try starting the computer again

D. Make sure the CPU is seated securely

17. You are trying to print some customer letters on company letterhead, but the multi-tray laser
printer output is printing everything on plain paper. What is the most likely cause of this issue?

A. The printer driver is faulty

B. The printer hardware is faulty

C. The tray selection in the printer driver is incorrect

D. The printer cannot support printing on letterhead

18. A customer's laptop screen appears to show the correct information on the display, but the
graphics and text appears blurry instead of crisp and clear. Which of these would be the most likely
fix for this issue?

A. Upgrade the video drivers to the latest version

B. Use the Fn key to toggle between the internal and external display

C. Change display resolution to match the native values

D. Replace the laptop power supply

19. You were working on your computer and everything suddenly froze without any error message.
During the reboot of the computer, this message appeared: "Boot device not available." What is the
most likely cause of this message?

A. The hard drive is fragmented

B. The BIOS configuration is incorrect

C. The hard drive is faulty

D. The video driver is corrupted

20. You have been using your desktop computer for a year without any problems, but now you're
noticing that the sound of your cooling fan seems to be getting louder every week. Which of these
would be the most likely reason for this increase in fan noise?

A. It's normal for cooling fans to get louder as they age

B. The airflow through the computer is obstructed

C. The BIOS is misconfigured

D. The fan is an incorrect model for the type of computer