Our Purpose Global

​ ur Purpose is to give our customers such exceptional service

O
that they need never consider alternative sources of supply.
Customer service is provided from
​ e have been rewarded with 30 years of uninterrupted
W
230 locations in 104 countries, including
growth, which has enabled AESSEAL® to become 9 manufacturing and 58 repair locations,
the only truly international mechanical seal
with more than 300 customer service
company to emerge in the last 50 years.
representatives who visit industrial plants
Thank you.

C. J. Rea OBE, BSc, CEng, FIMechE, DL

every day.
Managing Director

USA
“AESSEAL’s ownership
in the equipment is
exceptional, as is its
communication system.
Our failure rate and reliability
risks from seal failures
have steadily declined.
They provide maintenance
and reliability with valuable
information on the MTBF of
the equipment.”

USA
“A double seal failed on a
critical reactor application.
The OEM quoted an
unacceptable 8-10 day
delivery for a new seal.
AESSEAL reacted, repaired
the seal and installed it
within 3 days minimizing the
cost of lost production.”
USA
“I continue to be impressed
with AESSEAL’s efforts.
For me, they are the only
supplier that has not had to
sell themselves….
This is the kind of supplier
we aspire to be.”
Don’t take our word for it...
Portugal
“Late Friday is not a great
time to identify a serious
seal problem. But AESSEAL
immediately got down to
us and worked through
the issues. They’re now
consulting for us on other
plant equipment, improving
MTBF. A real full service
partner!”
South Africa
“At our Glucose refinery
we are not customers of
AESSEAL but partners. With
our input and AESSEAL’s
technical skills and reliable
service, problem mechanical
seals are a thing of the
past.”
Italy
“Our previous supplier
indicated that it was
impossible to better two
months’ performance on
an application. AESSEAL
implemented a solution
that has been running for
over 15 months without
problems and are now a key
supplier for the entire plant.”
South Africa
“We had been experiencing
continuous breakdowns on
a specific train of pumps
used to pump a distance
of over 1km. We contacted
AESSEAL to highlight
our problem and they
responded straight away by
installing seal and support
system solutions, which
eradicated our issues. We
were so impressed with the
performance that we gave
them a second train and
hope to convert many more
with AESSEAL!”
Germany
“I was delighted by the way
the engineer at AESSEAL
reacted so fast to a broken
bearing housing problem.
It happened at 08:00hrs
on a Sunday, and he
measured up, opened up
their workshop and we
were running again on
the Monday. AESSEAL
jump immediately… Great
service.”
Australia
“A heavy-duty dual slurry
seal is not easy to find over
the Christmas period – but
the AESSEAL guys gave up
their public holiday to build
one from scratch. They are
always available to me, a
great facility.”
Turkey
“The frequency of shaft
packing damage was
a problem in the lime
progressive pump section.
At AESSEAL they invested
time to provide a technical
solution in planning and on
site installation. Before long
they became our preferred
seal supplier.”
Malaysia
“We in KTSB believe
AESSEAL is reliable,
dependable and above all
a company that conducts
its business with a high level
of integrity.”
Australia
“A seal repair and
installation within the same
day allowed us to keep food
production going – and the
technical ability and speed
of AESSEAL are impressive.
A very solid performance.”
Customer Focus
“We aim to deliver a customer experience that surpasses expectation and truly
redefines what the world expects from their sealing specialist.”
Simplicity. Our modular technology means a streamlined ordering process.

Customer-centric. Our people are encouraged to champion the customers’ cause.

Ethical and Responsible. AESSEAL® has been recognized as a Climate Change Champion and has won awards for corporate
social responsibility and sustainability.

Partnership. We work with customers to deliver added value and long-term reliability solutions.

Investment. Over 7% of annual sales revenue has been reinvested in R&D over several decades. This has almost certainly led to
the most advanced range of sealing technology available globally.

Have you ever been so impressed with your supplier’s quality and service that
you gave them an award?
Out of all our awards, the customer service ones mean the most. This is because we believe in putting the customer
at the heart of our business. For more information please visit www.aesseal.com/customer-awards.aspx

Uncompromising Integrity
All of our business activities are completely transparent and we operate with the
same uncompromising integrity in each of the 104 countries where we provide
products and services.

Standard Inventory
AESSEAL® holds the world’s most comprehensive standard inventory portfolio
of mechanical seals, bearing protectors, seal support systems and packing.
AESSEAL® Design and Testing
For every seal developed by AESSEAL®, we
use state-of-the-art computational facilities and
numerical tools to design and optimize seal
performance prior to manufacture and testing.
These tools include Predictive Software Code developed in-house, Finite
Element Analysis (FEA) and Computational Fluid Dynamics (CFD). Our
numerical tools are used for seal design, performance optimization, special AESSEAL Global Technology Centre
product application and troubleshooting. In combination with an extensive
test programme the result is world-leading technology that keeps your
equipment running longer.

Testing to API 682

Our entire CAPI™ seal range meets the test requirements of API 682.

Application Engineering
AESSEAL® has invested millions of dollars in Product Life-cycle
Management (PLM) infrastructure. The major customer benefit is extended
seal life from quality custom engineered seals.

Patented Technology Main test facility with AESSEAL® test engineers

AESSEAL® filed 133 Patents between 2002 and 2012.

Design to Manufacture
All products are developed in 3D CAD which is fully integrated with CAM.
CAM controls and drives all machine tools centrally. Integration with PLM
ensures control of changes so we can deliver products quickly, affordably
and repeatably.

Test Capability — gas and conventional wet seals

​ peeds to 45000 rpm
S
Pressures to 5000 psig (350 barg)
Temperatures to 536ºF (280ºC) Theoretical software suite screenshots

Our purpose is to give our customers such

exceptional service that they need never
consider alternative sources of supply.
Over 13,000 Custom-Engineered Special Mechanical

9-axis API cell

Over 300
tool positions

Improve reliability without modifying your existing equipment

AESSEAL® has made an enormous investment in modular design
which includes custom-engineered specials. For you the customer
this means a value-for-money solution and the best on-time delivery
performance in the industry. AESSEAL® uses 9-axis machine tools,
each of which has over 300 tool positions, so we can supply your
engineered special on demand. ​
Seals produced annually

Investment
Over 7% of annual sales revenue has
been reinvested in R&D over several
decades. This has almost certainly led
to the most advanced range of sealing
technology available globally.
Custom-Engineered Special Seals
Dry gas compressor seals — the pinnacle of sealing technology.
AESSEAL® has unique patented hydrostatic and hydrodynamic dry gas compressor seal technology.

We also produce a full range of conventional hydrodynamic dry gas compressor seals, API 74 pump gas seals,
non-contacting gas containment seals and reactor and mixer seals in uni-directional and bi-directional formats.

Compressor dry gas seal

Uni-directional Bi-directional
 Dry gas compressor seal test rig

AESSEAL® is certified to ISO 29001, the reference

quality standard for the Oil and Gas industry.
• Mixer Reactor and Dryer Seals
• Minerals and Mining Seals and Systems

CAPI-74™ non-contacting dual Mixmaster V™ 11.5” (290mm) Smart Track® designed to

seal primarily designed for pumps internal balanced Mining Seal track and maintain a constant
(ANSI/API Standard 682) mechanical seal differential with fluctuations in
process pressure

Two of our API qualification test rigs

 Plan 53B Systems ready for dispatch in the Complex Systems Division at AESSEAL®

Custom-engineered sealing solutions

​ ustom-engineered sealing solutions
C
are often required for difficult applications
including mechanical seal support systems
which improve the environment the seal
operates in for safe and reliable sealing.

The Complex made Simple

With its innovative approach to design,
the AESSEAL® Complex Systems
Division has introduced modularity and
repeatability to what is, for some, an
uncertain manufacturing process.
The Complex Systems Division’s team encompass design,
fabrication, engineering and customer service to guarantee a
seamless flow from inception through to specification and the
delivery of truly beautiful quality products such as the Plan 53B
system depicted.

CE certification for full assembly

We believe that we are the only manufacturer to fully CE certify
the entire assembly without the aid of third-party resources.

​​

API 53B System designed in accordance with API 682

We work with you to manage your assets
and increase mean time between failures.

Gas Seals
We supply a complete range of gas seals for compressors, API pumps, process pumps
and reactors. Please visit:
www.aesseal.com/gas-seals.aspx

​​Mechanical Seals
We offer a complete portfolio of mechanical seals, including the CAPI™ Type A, B & C ranges
of bellows and pusher seals, with cutting-edge technology for the most demanding applications
and environments. Please visit:
www.aesseal.com/seals.aspx

​​Seal Support Systems

We believe we are the only manufacturer to supply CE certified assemblies without the use
of third-party sources. The AESSEAL Global Technology Centre is certified to Module D, B1
and H1 — H1 being the highest level of PED certification. Please visit:
www.aesseal.com/systems.aspx

​​Bearing Protection
AESSEAL® is a world leader in the provision of wholly-owned and extensively inventoried
contacting and non-contacting bearing seal technology. Please visit:
www.aesseal.com/bearings.aspx

​Component Seals
We offer a range of component seals for a huge variety of applications. Please visit:
www.aesseal.com/component.aspx

​​Packing
We manufacture a comprehensive range of packing to meet all your requirements. Please visit:
www.aesseal.com/packing.aspx

​​Seal Repair
An increasing number of major international customers trust us to repair competitors’ seals,
including Dry Gas Compressor seals. Please visit:
www.aesseal.com/services.aspx

Comprehensive collaboration — a US customer’s perspective

“AESSEAL’s ownership in the equipment is exceptional, as is its
communication system. Our failure rate and reliability risks from
seal failures have steadily declined. They provide maintenance and
reliability with valuable information on the MTBF of the equipment.”
Industry Expertise
Our products are in demand worldwide, and across all industry sectors.
Wherever we supply, the story is the same: our sealing technology delivers increased reliability, demonstrated by increased mean
time between failures. Today we are working with an impressive portfolio of customers, in an equally impressive range of industries.
You’ll find more detail about us on our website. Please visit your industry sector online:

Oil & Gas Pulp & Paper

www.aesseal.com/oil-gas.aspx www.aesseal.com/paper.aspx

Power Generation Food & Beverage

www.aesseal.com/power.aspx www.aesseal.com/food.aspx

Chemical & Pharmaceutical Water & Waste Water

www.aesseal.com/chemical.aspx www.aesseal.com/water.aspx

Bio/Ethanol Automotive
www.aesseal.com/bio-ethanol.aspx www.aesseal.com/automotive.aspx

Mining & Minerals Metal Processing

www.aesseal.com/mining.aspx www.aesseal.com/metal.aspx

​ ESSEAL® is certified to ISO 9001, ISO 14001, ISO 29001

A
and OHSAS 18001. We are recognized as a Climate Change
Champion, have won multiple sustainable-business awards
and attained Platinum level for environmental awareness.

Experience the exceptional – contact your local representative

to see how we can help you. Full details at:

www.aesseal.com

LN-UK/US-CORP-03c   Copyright © 2013 AESSEAL plc All Rights Reserved 07/2013