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S.

No: 5115 P8MBA4EC6

(For candidates admitted from 2008-2015 Batch)


M.B.A DEGREE EXAMINATION, APRIL 2021
Business Administration
GROUP DYNAMICS

Time:3 hrs Maximum Marks: 75

SECTION A – (5 x 5 = 25 MARKS)

ANSWER ALL QUESTIONS

1. (a) When does an ordinary group become a team?


(OR)
(b) What are the factors affecting group behavior?
2. (a) What are the steps involved for effective design of training programme?
(OR)
(b) What is the purpose of feedback for training? How do you evaluate training
and development?
3. (a) List out any five advantages of group decision in an organization.
(OR)
(b) List out the interpersonal needs. What are the identified needs based off
Schutz’s theory.
4. (a) What are the negative effects of conflict in an organization?
(OR)
(b) Define ‘dysfunctional conflict’. What is the impact on organizational climate?
5. (a) What are the various stages of organizational development?
(OR)
(b) List out the characteristics of a good and effective team?
SECTION B – (5 x 10 = 50)

ANSWER ALL THE QUESTIONS

6. (a) What is group dynamics? Why is it important for understanding business


performance?
(OR)
(b) Elucidate about group in organization and formation in organization
structure.
7. (a) Enumerate the important parameters that are used in measuring the
effectiveness of training detail.
(OR)
(b) What are the purposes of sensitivity training? Briefly describe the objectives
and process with suitable example.
8. (a) How do you describe employee interpersonal skills? Describe the relationship
between interpersonal needs and communication with suitable example.
(OR)
(b) Describe the concept, features and benefits of Shutz – FIRO tool for enhance
workplace performance in detail
9. (a) State and explain the conflict resolution techniques used in an organization
in detail.
(OR)
(b) Differentiate between intragroup and intergroup. Describe the effect of
intergroup competition on group performance.
10. (a) What are the stages of team development? Explain how team norms and
cohesiveness affect the group performance?
(OR)
(b) What are the causes of poor group dynamics? What kind of strategies uses for
improving team dynamics?

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