This document appears to be an exam for a Business Administration degree focusing on group dynamics. It contains 10 questions split into two sections - Section A contains 5 short answer questions, and Section B contains 5 longer answer questions. The questions cover a range of topics related to group dynamics including what makes a team, factors affecting group behavior, training evaluation, conflict resolution, organizational development stages, and characteristics of effective teams.
This document appears to be an exam for a Business Administration degree focusing on group dynamics. It contains 10 questions split into two sections - Section A contains 5 short answer questions, and Section B contains 5 longer answer questions. The questions cover a range of topics related to group dynamics including what makes a team, factors affecting group behavior, training evaluation, conflict resolution, organizational development stages, and characteristics of effective teams.
This document appears to be an exam for a Business Administration degree focusing on group dynamics. It contains 10 questions split into two sections - Section A contains 5 short answer questions, and Section B contains 5 longer answer questions. The questions cover a range of topics related to group dynamics including what makes a team, factors affecting group behavior, training evaluation, conflict resolution, organizational development stages, and characteristics of effective teams.
M.B.A DEGREE EXAMINATION, APRIL 2021 Business Administration GROUP DYNAMICS
Time:3 hrs Maximum Marks: 75
SECTION A – (5 x 5 = 25 MARKS)
ANSWER ALL QUESTIONS
1. (a) When does an ordinary group become a team?
(OR) (b) What are the factors affecting group behavior? 2. (a) What are the steps involved for effective design of training programme? (OR) (b) What is the purpose of feedback for training? How do you evaluate training and development? 3. (a) List out any five advantages of group decision in an organization. (OR) (b) List out the interpersonal needs. What are the identified needs based off Schutz’s theory. 4. (a) What are the negative effects of conflict in an organization? (OR) (b) Define ‘dysfunctional conflict’. What is the impact on organizational climate? 5. (a) What are the various stages of organizational development? (OR) (b) List out the characteristics of a good and effective team? SECTION B – (5 x 10 = 50)
ANSWER ALL THE QUESTIONS
6. (a) What is group dynamics? Why is it important for understanding business
performance? (OR) (b) Elucidate about group in organization and formation in organization structure. 7. (a) Enumerate the important parameters that are used in measuring the effectiveness of training detail. (OR) (b) What are the purposes of sensitivity training? Briefly describe the objectives and process with suitable example. 8. (a) How do you describe employee interpersonal skills? Describe the relationship between interpersonal needs and communication with suitable example. (OR) (b) Describe the concept, features and benefits of Shutz – FIRO tool for enhance workplace performance in detail 9. (a) State and explain the conflict resolution techniques used in an organization in detail. (OR) (b) Differentiate between intragroup and intergroup. Describe the effect of intergroup competition on group performance. 10. (a) What are the stages of team development? Explain how team norms and cohesiveness affect the group performance? (OR) (b) What are the causes of poor group dynamics? What kind of strategies uses for improving team dynamics?