PleiaT GuDA

AssiGMENT 1
MBA 2h Manmt
2dYeoe Sem
CTeRPRISG ReSOURCEe PLANNING
lool19635023

An Overpitw ha Buinas Suits

he E-bwinad Swte Con be manogeod om O

Single ite. Cach opplicoion is. Jinse eprately

easilyaleek ha Combinabon.
o tha Companies Can

thot i utuble or hair buoinans prouwbus. h u r

CCAr peahic othu opplikouhah moouwes Jik

dk nonia
nanuad

Mounogumunh u-mar. Proj portlli maragam n

Procwmant, feporhn Cheshomor Uvi , and eulion.

Cnuprise. Rasouree plannin (ERP)

2 -hoin maaoqeman Sen)

3 Cushn valaierehip monaqem
cmt (CRM
. Enrprise Rabourc plsnningERP
CRP io deined a tha abilih b deliver
inkgrakd uile. bubin opkcahondERP holy
shoue C Connon Phhcud and dala. nocul Corino

broad
brooo ad due oparahoros d b ed Piocse
Such thne ound in non . HR dislvi buion
ronuacr'no ervic nd he upply choin.hoin.
 CRP applicahons Luhomobe and upport Qurarge
odministroshve. and sperakoral bubinus Prouses a rs
acraly
muhp Induylris induding Jinu o businas usomat
aung administrake and Hh awu Moragun en- aokehs
and
ankrpriaa. CRe duloumans oure Compex
epenie ehdeavo fD Cnd Aom orqani ahars rugg

hb deine he businss buils

Cnrpn roouru planningyakm axs ge a
binds ghar ditr " Compuer yslena pr a
dar rgani2aheuh. withous on RP appicahons , each
depoumur would hav ihs oyskon opimiad pr ib
wpecik. tusks.

2. Supply-chain Mencgement
hbupply choin indudes ot ha Ockvikes pao pla
and o
rounu 2ciony intormaions ebourcus rqured
mer C Produd rom ineaplion o he usbm

dhConConcup stbe upply choin. ncompasing

procsE movirg
movi a. iniahad gaod tum prolurenen
o a ma tin a
Cgd
ha nduuty b i h induds the Caries ad
Cgudo ons Hat over tar per hino goods.

prachu o on 09ng
 th aperahanaogiskep and invenory lds os
par
oCoordrahrg ha. buye ord Suppliers.
Supply chain ronoqtmen prot inltarahrq
e. bupply nd duard
nmaraqaurt nek only in
ogoi2.ah'on . bu olbo ausy odl ha Vorio
mmbu.A eand bannals in th
bupply ain thy
wol oqckhur mos iienHy u
chthvelu
3. Cshomer rdohonship Managthment (CRM)
Comer rlahanship Mlanoq um
(CRM) is a yskm
Cud prous o bubina ho in plaa
a
maasu
Ord improv how th Canpary in kuads wiH ard inMuuneuy
Cushmurs. he. qoad a ushmar rclobenehip
indudas. prousu ard ranoquunt
anoq Urunt
&yslms.
Leod qenueshien onod Convusieniclnhhing Ouno ono
tosqng Campany s idaol Cuslomes qerumbr
Cuolyolus Jasds, plaing ard impluian.
hng okehna
Copoi qne i h clkr qoa and obje chis
Releieruhip bwldít rahiq rauoi Co Muughon
Conmurighon
chonrlsbuidng Ond improvirg laban,
dhips wi
Cush md providrq indviclal:7 atubon
mast
Pruh Fobia Csbu)
Cuobmasbesviueviu, Providuq employa) wih
inmauhan H nud ubrhund usbmand wunly
aro nerds Oddrs ConuuM 20le, pobln Cund incrdha

Cubomaur Asis achon

Impkoenbrg businay uik Csentiad Conapts
Implemenh an Commar doppirq Co gir your
buwinu thCubilihy b d your produds ondina. olay
ol ngh. rea n clends .

twqut yor icleal mo ke

slablsh. ostran breund arol build daber reakenships
uih your uumev by improving thuin pwhosing
eperiente
whahar yowr eting p on Ondino lor or the
ho lima(") updahrg eur Cuent platom ipplmeraha
id gna h mot Campla cupecs o dunchinq on
Commorte Aila. ihou thu quidan oo Consuwhar
wih utors ecmmas ceboluhah Cah
becon planqus
by CasF Oersn, proqramdrerora. and chays sdhrg
In poor
Parboumauda Cd reducs Proht
Allots you h Ddl
produds 365
dsyo yta. 4
hows
LouuN our Casu Cuhd raubs
o r alu
Crechs Cast
marqins
Savi hg elhieniee
Craks Cuhma-d ayek
on

Connels you lo no Cushmasrrpea businuN.

buainuu
to yow dua. Prviously
lo cds lac Cuhol whaveuloibla
uhaveuloibla
oprakrg hows
Colle cls ushmar cla, damographies Grd prdu
ou ahig s
qive our oma
omas Condtel ou how and tuhan Has'd
Jik. shoP
Conap o 8usi ns
1 Perbonili 2,ouh on

personoli2.o.hah b tho
i l visiors Joelk
procu t
at anyour i
radkirq sho your
So
rdAir
you an qt
betr undura raraing o hir
prrenus Can yow
o po e to ho
othr Apedau duolo arlin
Carlun
indlivielua who buy Apaoke. Produd
produd onon your Jik
it
produc rrOmmundahond
produd rcommurd ahor hew
your peknbd Cuwbmus
that yo pey aHbonad
wsomae' to yo
warkb ard naab
Paylobo hur
yo Psuy
iE albo
cwlowHam b qe
pichu your inverry urd
bigga
obigger
rodi 2ahon. manh
manhsnd
onas inin Pudo
Peuso.
you Cauh de
your oun Compeuny eco
Mnnol ahons. Decond yow Con Company co-
ahe. hqhligh r rlonumand-
re tomunand-
rd you Co Ua.
ncomnnended proclucls
Sow Cshu melo Predus thot
Camplament whou
Hay're Curty buyina
3 Cart reninder
Cort rumiroos 0u uroul Hat auhmohealy qharosa
Crd bud uherokerc Somuara os ou Cart o
Cund Pproducs
ond o v yaur ile A arrou Can Jar auw aolay
or h Cuus tonur laves (o) Somatmus o Jony s

awed (or) monh leler Ragerdlus ha. psir is

alwayd th Aama h q Hat Cshmar botk ls your
bile ad hov Hum indsh Hair horsachorn
4 Pioduch Aotiad shauing

Souas mdia orkabrq ls ikcol par oany

ny
indunar moulah plan. Bu il lxuphonally fmporreunt
orecomn as Conparics evoy Produc on your dilt
yo hoe On oporhiy lb Co an impac on Aocde
mado Sareor roppinay r
oighr d your il
Sanuhir thairid wowd lk, o ib inpord hau
eu Gn huat, pat, (o) shou eubeut wra you
hove
proud kviwus
o%lo-lo/ o otmuN chock. &ut fahngs cLho
cvicu roiry opuicbotu 63 o cushuma
beor
Cue kare Jl, b auchai k doplauys
Produt rohng uhd rvieay tddra, rVit w your
 -Commae wbsi Pprovics valuas b Cshm ad
entourag Ham o ny om your aile Onina rvjeu
provid th beuo
proo hoppaks are
loobirg pr, ono
Auy Con
alpP your eCommoss sbre. eslriblia h w ahd
Ordbilly tih CusomaM
G Emoil Campaiq
Cmail moukahng ar couu r evur 71. o-
ol 2-c on mai ca
ronbacho, Ad inorporehr ong railOrnail srokqy Con
hdp ou
hp your ecomu e shr outto
Con trogy
mor shuus Curd
eoun in oddhon
emoul, yetu Con
uding obondenad Cas
u ajl
ovlkhng boud pudenoud
pd to Cushbma Cud pokniod Cwhmars
7 Rpern dsiqn
Yow Cus omars don't jwt shop on olslc bra (or)
dapho y hop on
plenas tabls d ohar deie
u ai So your ubail in culn woy
hous Con ou
ro Au vey h
o usomu4
rus a boma9o exponunu on
hur i
por dsign
ssign.
%) Oraca Ceruso) Ledur
Orode
Orvde Ctnsad Ladg s o
Compnhsie iniod
Mohoqn Joluhan Ho provil hyhly ouutomakd
ioohci Procsing, t h i e uragemu Conrol or t
Visibily ironil rsulle I povidu eyhig yo
nad mo oronusd Complian und impove your
you
bo tom lina Otode. Generod adger is part o tha
dracla Buins buile an inraraed Auila aaPpl'adaduy
Hho durive
anerpris prohlbibyredua Cas, impb
inend Cont ols ond
Hhisichuy.
inuak
rade Gerarad Rola rsupporlu Cu varichy
o Jowno
Protsi
ProCbirg oplion hdp yow Cophwe tanochons wih
elivny Cur o Conrol
puL Coun uuhmae h en
jourols by lei ng joura tnploks rewtring Curd
wlocahan Jourals you Con group ounas hrun
in
parauld (or) in c peuhe orcur in Jihuodhoru
wh
och uwre
cluperdu upon te reaul d pneor
youL Can albo bchadul puw
pournss b
Oumahaally Cnuad, P«shd,a rd Qven rvud baud
Gn chaodue you doin
sha dural pproraN proc in Oracl nara
qunarad
Judeer s
inlgree wih roda
appfovdls nonaquna
Cd orade CuorlcHou h anobhla
you h aub mark
Hroubng ojoufnals h C laiahy
ard opprovaJuela por
OPpovN
Huough kighly Huib rus
Congahoh.
 Orocle gnaraJechr jo He sks and mast

olab gaherol aalqr on h mark Pad on recn

brchniolhs Orocla nral Jdger o icred auurnod
Journod

proing peads o 42 million jourol irs Per

Per hour.

In oaldkon, oraca. quurod lsdg1r ollo ud you, lo run ha

TsTsorce Inknie proCs. Such c adlocouhord
Psig rporhrg and tasslad an in paraJiad wih i s
kid a
Kine Pbcubing Powen you wl r r hav o

woy obou proCEAMindidaye (o) bo'tHerud duurina

Your Crilical aCounkro cloie

Crocle Genaradodgurs indus hy, andard opan Irkrraa

Simplk ha zl
inegr ahrg weh ran orade &plem
Ond
n d bvsoq Ha baMa.
procudig Pour im po
Jarg
Jag dob valuhe. erderol Aqsrmd Orouce
grarnsdaer a6 inddu ghheight Grcchon
Traomohon ord ood bo ad Pho Cull cuh mouh'cally
Conv pur rou dob
rom knod ekma inh
nh u
Ppar to mod r mpot Inb racle Genara ledger
edqer
Sracke Ga daur Bupper mals Jadgur nan'al
po providrg ral-lin ekrpri
vibibilih
wide viibil:h

Quas ypur enbeprie Oraca Cyaial adgs's irnal

armr Cnroor wh Businus Inrlliqenna. pubo
-hr
hr Provid hnary nd olurak tinonuad porhno
h l l dil- dauin uhdaslurg jounas ourd duhleae
rarachons i> reusabla rd inkrehonqble. rpo
Comporuls allw you to
mi ond malh tbhng
o Ond Column reale Cruhiry nuwhnanuc
(o) Moroaemun rporbs
Ovviw o CRM, HR ord onuauing Csoma

Ralaionahip Honaqunu (cRM)

8uildirq dustinable-d ducwal rdahanal ipe
udirg uuut
Jar Cuebmar base. rt ha ass irg o ds
ng
ard ull hae die impac 0n Cor
ony oar
akorol proGws om Ppröcu darelopnur- lo dpet
d recaveryIt lo na pudy a tbricod uL
ro ondy abou Aothwoe, Impkenlahan oho
hol

ili
i -ire Jut obout balhs tio about u
th
inJuah onn tho enhre bueinauo h your Cuwhvaans
Cwhmas rdahenslup onogumu Cavers nhodls nd
Lecmalog'co tma b Campo b roncuu i
rohon3hie wh cles Inomahon brnd on
On
iahr Cs hu mora ibulyudandun this
end Aubmaka CRM Prou aU oten
gurarnkd CRChmah prsonan marhnoq ba
h H Cuonun
inmahan Jotd in h Byskm
Human Rsoufu (kR)
Human aboun Hanoqem is o
Callethr, kam
o He
erm ys kma Crad s hp
rancg
ronagi n in

employs ard oharlola, Jadars whin

Human Pazotte manoquut t dkd wit
ompany
Compony
thr main
namy h
ecuiru and Camp ersaion a
ployu, ard desiqi aha
RM I b
wsrk1slualy roro s
d H but oy ince
1ooeu
prodscviy
ooni2aha hrougl is nployass
Depile u inuadilg rabe. a chora ha n
Corporol wotld
haHeN 1a io t
ino ignico way Jkaly oh charq
chara
bl rec Hy
p Cam pany
dp urthu wo
Catgon2a in
Jowar
Jauer rLa
Aii upn in9 Canaiclarig ath Cruua 1ol
ol Hha
dp oumar plap irpkrishrg v
0n ororuahor VuouC ruishina
rariahina
Manu fachnr ovuia)
Manuocuring h pro Cirg & ininha
Y
 12

PrDdachs rom raw makri als ubina Vnow mhods

huran sbo, ord awpmar acrirg u oc diikd
plon in o Cast
eh woy Jarge cal manuachuin
Cor c e dudi ro eembhy in Pro c u a oho

Sphislicad lenologiu r ha an
praduchoh at good
Manuaccure uk oovortaa lconomies d a
da l
b enhona.
suHy nd Pruae, mar uni
a rducad Cab b oddi nqra ProCus, ouh
value oddi
uoduring9 OJlowb I makriols
hndua thcurq-
procu beCoe pt ut o procu
cund Uutually
Jall c O highar poca on e vala
maials
mouterials
omohan abou
and duninakd by h
manuratwirq i
(onpiled
Cantune boord ard b
inehidy eaRuinud y conorasho