PT Indotruck Utama Company Profile 1

COMPANY
PROFILE
PT Indotruck Utama
www.indotruck-utama.co.id
2 Company Profile PT Indotruck Utama

COMPANY
PROFILE
PT Indotruck Utama
www.indotruck-utama.co.id
PT Indotruck Utama Company Profile 3

TABLE
OF CONTENTS

4 BOARD’S MESSAGE

5 VISION & MISSION

6 OUR VALUES

7 PROFILE & HISTORY

8 PRODUCTS

13 AFTER SALES SUPPORT

14 TRAINING & COMPETENCE

15 FACILITY NETWORK
4 Company Profile PT Indotruck Utama

BOARD’S
MESSAGE
“
Established in 1988, PT Indotruck Utama has
continuously outperforms our market expectation
and national economy growth rate.

Today, We are internationally known as one of the Top Supplier

for Trucks and Heavy Equipment in Indonesia. PT Indotruck
Utama offers reliable and high quality ranges of product in
Volvo Construction Equipment, Volvo Trucks, Renault Trucks,
Mack Trucks, Kalmar port handling equipment, Manitou Group
and SDLG Construction Equipment.

Our main focus on high quality After Sales Service speaks

volume on our Parts Supply and Customer service performance.
Our competence-based training and development programs
have enabled our after sales personnel to carry out their
duty diligently with dedication, commitment and focus on the
customers needs and requirements. We committed to deliver
full support on parts and service wherever our customers are
based.

It is our mission to enable our customers to achieve their

target of the highest possible return of investment. We are
partners to our customer’s daily workload and we also fully
enjoy their success upon using our equipments.

I would like to take this opportunity to extend our regards and

gratitude to our team who is committed and has performed
tirelessly at all times to achieve the status that we have today.
PT Indotruck Utama expects and ensures their Team Work
leads to success in the future undertaking.

Board of Directors
PT Indotruck Utama
PT Indotruck Utama Company Profile 5

OUR
VISION
To be the most reliable business partner in heavy
duty trucks & equipments and to provide the best
support for customers.

OUR
MISION

Contribute to maximum utilization of business potential, To be focused in after sales support services to maximize
thereby securing sustainable revenue & profitability to the customers satisfaction & loyalty
company and in the same time showing our concerns to the
society.

To provide a total solution in transportation needs in order Continuously develop the man power to enhance
to strengthen the business partnerships with customers. professionalism & competence and make the company as
a pleasant place to work and learn.
 6 Company Profile PT Indotruck Utama

OUR
VALUES

CUSTOMER FOCUS QUALITY MIND

We treat customer as business partner and always be
proactive to understand their needs.
We work with integrity and responsibility to build customer
loyalty.
We strive to exceed the expectation of those we serve.
We are committed to deliver the most superior products and
services possible to customers.
We passionately pursue for highest standard.

RESOURCEFUL
Always look for innovative ways to provide solutions and help
our customers.
We create value through new ideas, seek new ways to do
things and challenges to achieve breakthrough.
FAST
Time is money! Our philosophy is to execute the working
process safely and efficiently in the most timely manner
possible. We understand that we are working in a very
competitive environment where speed is noteworthy.

COMPETENT
We must recognize the constant need to always “sharpen
the tools”, continually learning for higher competences to
enhance our performance, efficiency and productivity.
PT Indotruck Utama Company Profile 7

PROFILE &
HISTORY

PT Indotruck Utama is the subsidiary of Indomobil Group,
one of the largest automotive distributor and manufacturer
in Indonesia. The company was established in 1988, and
has been appointed as the sole distributor of well known
and reputable European and American brands in heavy duty
transportation, port equipment and material handling.
There are several brands handled by PT Indotruck Utama:
Volvo Construction Equipment, Volvo Trucks, Renault Trucks,
Kalmar, Manitou, and SDLG. All of these products have a
massive penetration and significant market share in each
respective market.
Starting 2014, due to high growth in business, PT Indotruck
Utama have focused in Volvo Construction Equipment, Volvo
Trucks, and SDLG. While Renault Trucks, Kalmar, and Manitou,
are handled by PT Indo Traktor Utama, the sister company of
PT Indotruck utama.

2011
Appointed as the dealer
for Volvo Construction
2006 Equipment: for the area of
1991 Appointed as the dealer for Sumatra, Java, Bali, Nusa
Appointed as the sole dealer for Kalmar Mack Trucks Tenggara and Papua

1988 1996 2009

Established on June 1988 as Started selling Manitou Appointed as the dealer for Renault
Volvo Trucks Distributor for all Trucks
Indonesia, excluding Kalimantan

SUBSIDIARY OF

GROUP
 8 Company Profile PT Indotruck Utama

Volvo Construction Equipment

Volvo Construction Equipment - Superior products from the

world’s trusted partner.

Around the globe, Volvo Construction Equipment is the leading

solution for buying dependable equipment that is backed by Volvo
dealers with expert, local knowledge and the parts and service
support you need.

Working everyday in mining, heavy infrastructure, quarries,

Hydraulic Excavator Compactor
agriculture, forestry, utilities, pipelines, demolition, road construction, Operating Weight: 5.5 t - 71.7 t Operating Weight: 7.5 t - 20.6 t
and more; means Volvo is your complete source.

Volvo Construction Equipment’s extensive product range includes

hydraulic excavators, articulated dump trucks, wheel loaders, motor
graders, compactors, and pavers.

Key Advantages:
- Powered by fuel-efficient, environmentally compliant Volvo engines
- Simplified service access for last maintenance and more uptime
- All-day comfort, safety and command from legendary Volvo Care
Cabs Wheel Loader Paver
Operating Weight: 8.6 t - 56.0 t Operating Weight: 5.5 m - 10.0 m
- Equipment built with quality for long life and high residual value
PT Indotruck Utama Company Profile 9

Volvo Trucks. Driving Progress

Volvo Trucks have been around in Indonesia since more than 20

years ago. Since then, there are no less than 4,500 units of Volvo
trucks running in the country. Today, Volvo trucks in Indonesia
are available in three families, FM, FMX, and FH with different
specialities. While FM trucks are very popular in high way transport,
FMX specializes at off-road transportation. FH, on the other hand, is
the best solution for heavy duty hauling.

Volvo Buses, as one of the biggest manufacturer of large buses

Volvo FH16 Volvo FMX 10X4R
and coaches, ensure that our products maintain a high level of 610 hp, 550 hp 480 hp, 440 hp
safety for drivers and passengers. 80 years in business, quality
remains to be our first priority to exceed our customers expectation.

Total Performance means supplying our customers with a range

of highly reliable and competitive transportation accompanied
by advanced technology and valuable support services. It means
much more than purchase value alone. Along with our ongoing
commitment to safety, quality and environmental care, we aim for
total performance in every area, offering products that are closely
tailored to meet customer’s need.
Volvo FMX 6X4R/6X6R/6X6T Volvo FMX 8X4R
440 hp, 370 hp 480 hp, 440 hp
 10 Company Profile PT Indotruck Utama

Volvo Buses. Driving quality of life

Volvo Buses, as one of the biggest manufacturer of large buses

and coaches, ensure that our products maintain a high level of
safety for drivers and passengers. 80 years in business, quality
remains to be our first priority to exceed our customers expectation.

Volvo offers a range of city and intercity buses that help you take
on these responsibilities. Volvo are convinced that an efficient bus
operation, for city traffic and for commuting, is the best solution
in terms of environmental impact as well as cost efficiency. Better
Volvo B8R Volvo B8LRE
performance, quick movement on road and on the bottom line, good
environmental properties and extremely high reliability, adds value to
public transport services. With a Volvo fleet you and your business
will contribute to what we call Green Efficiency.

Volvo B11R Volvo FM

370 hp, 330 hp
PT Indotruck Utama
Realibility in Action
LG918L LG933L / LG936L / LG938L
Operating Weight: 6.2 t
Bucket Capacity: 1.0 m3 Bucket Capacity: 1.5m3 - 2.7m3
G9138 / G9190
Operating Weight: 15.8 t
Operating Weight: 10.7 t
Bucket Capacity: 2.7m3 - 4.5m3
B877
Operating Weight: 8.33 t
Company Profile 11
Shandong Lingong Construction
Machinery Co., Ltd (SDLG) is
a leading Brand in the Chinese
construction machinery industry,
especially for wheel loaders. SDLG
is the member enterprise of Volvo
Group.
As a member of Volvo group, we
LG956F / LG958F
Operating Weight: 16.9 t
have access to technical support and
management experience from Volvo,
a trans-national corporation. We
produce our construction engineering
machinery in strict accordance with
Volvo’s manufacturing prodcesses.
Key advantages:
- Equipped with ZF electric gearbox
- Semi-automatic shift control
- Strong breakout and lifting forces
- Strong stability of complete vehicle
RD730 / RS8140
Operating Weight: 3-14 t
 12 Company Profile PT Indotruck Utama

Our range of rigid dump trucks press the perfect

balance of power, torque and effective gearing oupled
with optimum weight distribution to move more
material in less time. With our TR45, TR60, TR70 and
TR100, we’ve got the truck for your needs.
PT Indotruck Utama Company Profile 13

AFTER SALES
SUPPORT
PT Indotruck Utama is committed to provide world-
class after sales service to customers in any operational
sector such like mining, forestry, agriculture, high way
transportation, oil & gas distribution, port operations and
many other industries.
We are very confident on our products and invest a great deal
of our time and effort to satisfy our customers by obtaining
optimum availability and productivity that will maximize the
Return on Investment of the equipments.
Following the delivery of equipments, the customer is entitled
to enjoy a full range of after sales support provided by our
branches and representative offices.
Today, PT Indotruck Utama has broadend its sales &
service network throughout Indonesia, backed up by reliable
and unbeatable after sales service support that provides
International-certified technicians, fully equipped workshop,
mobile service cars, extensive spare parts supply network,
wide range of exchange components, training programes
and choices of flexible service agreements.Our Specific
Service Support:- Customer Service Agreement- Warranty
Support- Regular Support Maintenance & Service- Technical
consultancy program-Mobile Service Truck (VAS)- Service
Package.
- Our Specific Service Support
- Customer Service Agreement
- Warranty Support
- Regular Support Maintenance & Service
- Technical consultancy program
- Mobile Service Truck (VAS)
- Service Package

PRODUCT CONSULTATION COMPETENCE TECHNICIANS

HIGH RELIABLE PARTS TELEMATIC “CARETRACK” SYSTEM

 14 Company Profile
TRAINING AND
COMPETENCES
DEVELOPMENT
Employees are our most important and valuable
asset. We therefore put special attention to Training &
Competence Development.
Together with our Principal, we have developed a
comprehensive manpower competence development program
for all personnel within the company including technicians,
parts people, sales people and administration.
PT Indotruck Utama
This program enables us to review every employees knowledge
& skills on a regular basis and to follow up with the necessary
training to improve the area which someone has to improve to
perform their job and responsibilities.
This commitment, experience and competitive advantage
have made us confident that we are and always will be your
reliable business partner.
PT Indotruck Utama Company Profile 15

FACILITY
NETWORK
Medan
Duri

Martabe Minas

Pekanbaru
Pangkalan Kerinci Sorong

Jambi
Muara Bungo
Palembang
Ketahun

Bengkulu Cilegon
Soroako
Muara Enim Narogong

Lampung
Sumbawa Barat
Jakarta
Surabaya
Semarang

HEAD OFFICE BENGKULU

JAKARTA
Jl Raya Cakung-Cilincing Kav 3A
Semper Timur, Jakarta Utara
Jakarta - 14130
Phone : +62 21 4412168 (hunting)
Fax : +62 21 4412166, 4412178
BRANCHES
MEDAN
Jl. Sisingamangaraja Km. 11 No 16
Medan, Sumatra Utara - 20147
Phone : +62 61 7868777
PEKANBARU
Jl. Komodor Yos Sudarso Km. 2 No 333
Umban Sari, Rumbai Pekanbaru
Riau – 28265
Phone : +62 761 53022, 554566,
554577
Fax : +62 761 52938
JAMBI
Jl. Lingkar Selatan, Ruko 3-4
Komplek Pergudangan Tribangun RT 003
Kel. Lingkar Selatan, Kec. Jambi Selatan
Phone : +62 741 3065183
+62 741 3065318
PALEMBANG
Jl. Tanjung Api-Api No. 88 RT. 43 RW. 11
Kel Kebun Bunga Kec. Sukarami, Palembang
Phone : +62 711 418317
Fax : +62 711 418573
Jl. Adam Malik Km 9 No 12-13
Kec. Gading Cempaka
Bengkulu 38211
Phone : +62 736 53630
Fax : +62 736 52900
LAMPUNG
Jl. Raya Lintas Sumatera No. 222
Merak Batin, Natar - Lampung Selatan
Phone : +62 721 7600156
SEMARANG
Perkantoran Mutiara Marina Kav. 12A & 14
Jl. Marina Semarang
Jawa Tengah - 50117
Phone : +62 24 7616581
Fax : +62 24 7616581
SURABAYA
Jl. Perak Timur No. 356
Surabaya, Jawa Timur – 60165
Phone : +62 31 3292480, 3299405, D/A Chevron Pacific Indonesia
06
Fax : +62 31 3294618
SORONG
Jl. Jendral Sudirman 88
Sorong, Papua
Phone : +62 951 331627
Fax : +62 951 331615
SITE SUPPORT
MARTABE
REPRESENTATIVE
ITU Batang Toru
Jl. Sibolga No. 124 Kelurahan Aek Pining
Kec. Batang Toru Tapanuli Selatan,
Sumatera Utara
DURI REPRESENTATIVE
Jl. Rangau KM.2, Jl. Isenara RT.05 RW.08
Kel. Pematang Pudu. Duri - Riau
Phone : +62 765 91652
DURI CHEVRON
REPRESENTATIVE
PT. Chevron Duri HEM Automotive
Phone : +62 765 991726
MINAS
Rep. Office ACME Workshop Minas
Phone : +62 761 933319
Fax : +62 761 7061665
PANGKALAN KERINCI
Workshop PT PEC Tech Service Indonesia
Rep. Office Heavy Equipment
Jl. SP 7 Pangkalan Kerinci, Kab. Pelelawan
Riau – 28000
Phone : +62 761 831 4433
MUARA BANGO
Lintas Tengah Muara Bango
Jl. Rantai Ikit Tanjung Belit Simpang
TKA, Site BHBA, Sumatera Selatan
Phone : +62 852 714 65876
SUMBAWA BARAT
PT Newmont Nusa Tenggara
Mews Batu Hijau
Phone : +62 813 6579 7182
MUARA ENIM
Jl. Lintas Sumatra No. 103A-B
Desa Tanjung Raya, Muara Enim
Sumatra Selatan
Phone : +62 734 452139
Fax : +62 734 452159
CILEGON
Jl. Raya Gerem No. 15 Desa Gerem,
Grogol, Cilegon, Banten – 42458
Phone : +62 254 571489
Fax : +62 254 571489
NAROGONG
D/A Holcim Beton
Jl. Raya Narogong Km. 07 Nambo Cileungsi,
Bogor - 16911
Jawa Barat
Phone : +62 21 8674127
Fax : +62 21 8674127
SOROAKO
PT VALE Indonesia Representative Office
MEM. DP 18 Gunung Batu,
Soroako - Sulawesi Selatan
Phone : +62 21 5249100
ext 2877, 2853, 2850
16 Company Profile PT Indotruck Utama

Jl Raya Cakung-Cilincing Kav 3A Semper Timur, Jakarta Utara - 14130

Phone : +62 21 4412168 (hunting) Fax : +62 21 4412166, 4412178
www.indotruck-utama.co.id

Ver. Aug. 2018