TULIKA SARKAR

Contact No: 971561114578

Email:Tulikasarkar541@gmail.com

Career objective:
I am interested in building my career in Back Office Job and to develop the skills
required to be strong performer and contender in work place.

Experience Summary
Annand Automobile, Jalpaiguri (W.B) – From Sep 2017 to Oct 2018
Annand Automobile is a renowned Authorized Dealer for Hero Honda, Situated in
Jalpaiguri, West Bengal from past 15 years.

Designation: Customer Care Executive

Job Profile:

 Answer calls professionally to provide information about products and services,

take/ cancel orders, or obtain details of complaints.
 Keep records of customer interactions and transactions, recording details of
inquiries, complaints, and comments, as well as actions taken.
 Process orders, forms and applications.
 Preparation of Daily Sales Revenue Report and send it to Head Office.
 Preparation of Customers Compliances Report and address this to Head Office.
 Follow up to ensure that appropriate actions were taken on customers' requests.

(JAN 20017 TO AUG 20017) 8 MONTHS

Worked as Data Entry Operator at Gionee Telecommunication in Jalpaiguri, West

Bengal.
Summary of Qualification

 Year 2016 B.A from North Bengal University

 Year 2013 Higher Secondary from W.B.C.H.S.E, India
 Year 2011 Madhyamik from W.B.B.S.E, India

Computer Skills
 Certified in basic computer package MS. Office and MS. Excel

 Have knowledge of Internet based communications using Microsoft outlook.

Personal Profile

Date of birth 26th Nov 1991

Sex Female
Marital Status Married
Languages Known English, Hindi, Bengali
Nationality Indian
Religion Hindu
Passport No S6560423
Visa Status Resident (Husband Visa)

I HEREBY DECLARE THAT THEINFORMATION GIVEN ABOVE IS TRUE TO THE BEST MY

KNOWLEGDE AND BELIEF

TULIKA SARKAR