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ISSUE 1.0
®
SV9100
DT310/DT330/DT710/DT730
USER GUIDE
NEC Corporation
October, 2014
NEC Corporation reserves the right to change the specifications, functions, or features at
any time without notice.
NEC Corporation has prepared this document for use by its employees and customers.
The information contained herein is the property of NEC Corporation and shall not be
reproduced without prior written approval of NEC Corporation.
Dterm, NEAX and UNIVERGE are registered trademarks of NEC Corporation. Windows
is a registered trademark of Microsoft Corporation.
Copyright 2014
NEC Corporation
TABLE OF CONTENTS
1.INTRODUCTION
General ................................................................................................. 1
Face Layout .......................................................................................... 2
Keys And Parts ..................................................................................... 6
Icon Display .......................................................................................... 22
Menu List .............................................................................................. 23
Simple Operation by Menu Key and Cursor Key .................................. 23
2.TERMINAL SETUP
Terminal Setup With the Up/Down Key ................................................ 24
Terminal Setup With the Feature Key................................................... 25
3.BASIC OPERATION
Login (DT700 Series Only) ................................................................... 28
Logout (DT700 Series Only) ................................................................. 28
To Start Security Mode (DT730 Only) .................................................. 29
To Cancel Security Mode ..................................................................... 29
4.FEATURE OPERATION
ANSWERING CALLS ........................................................................... 30
PLACING CALLS.................................................................................. 31
MICROPHONE CONTROL .................................................................. 34
SPEAKERPHONE CALLS.................................................................... 34
GROUP LISTEN ................................................................................... 34
HOLDING CALLS ................................................................................. 35
TRANSFERRING CALLS ..................................................................... 35
CONFERENCE..................................................................................... 36
i
TABLE OF CONTENTS
5.DIRECTORY OPERATION
Add New Data....................................................................................... 61
Find Registered Data............................................................................ 62
Make a Call From Directory .................................................................. 64
Delete All Directory Data ...................................................................... 64
Delete Specific Directory Data.............................................................. 65
ii
1.
1. INTRODUCTION
General
This guide explains how to operate DT Series (DT310/
DT710/DT330/DT730) under the following headings.
CHAPTER 1 INTRODUCTION
Explains the configuration of this guide and
contains the following information.
• Face layout of DT Series
• Keys and Parts of DT Series
• Icon Display
• Menu List
1
2
4
3
Explains operating procedures for various 7
8
5
6 Re
call
Fea
HO #
LD Men
Tra u
nsfe
r Spe
ake
r
1
1.
Face Layout
Exit Help
1 2 3 Recall Feautre
ABC DEF 1 2 3
ABC DEF
Redial Conf Recall Feautre
4 5 6
GHI JKL MNO 4 5 6
Answer Mic GHI JKL MNO
Answer Mic
7 8 9
PQRS TUV WXYZ 7 8 9
Directory Message Menu
PQRS TUV WXYZ
0 # 0 #
Redial
2
1.
Exit Help
Exit Help
1 2 3 1 2 3
ABC DEF ABC DEF
Recall Feautre Recall Feautre
4 5 6 4 5 6
GHI JKL MNO GHI JKL MNO
Answer Mic Answer Mic
7 8 9 7 8 9
PQRS TUV WXYZ Menu PQRS TUV WXYZ Menu
0 # 0 #
Redial Redial
Note: Lock button is equipped on DT730 only. Note: Lock button is equipped on DT730 only.
3
1.
Exit Help
Exit Help
Scroll
1 2 3 1 2 3
ABC DEF ABC DEF
Recall Feautre Recall Feautre
4 5 6 4 5 6
GHI JKL MNO GHI JKL MNO
Answer Mic Answer Mic
7 8 9 7 8 9
PQRS TUV WXYZ Menu PQRS TUV WXYZ Menu
0 # 0 #
Redial Redial
HOLD Transfer Speaker Speaker
HOLD Transfer
Note: Lock button is equipped on DT730 only. Note: Lock button is equipped on DT730 only.
4
1.
DT710
(DESI Less 8-Button without LCD)
5
1.
(3) Recall
(1)
Press key to finish an outside call and hear the dial
tone. With Centrex trunks press the recall key to
hook flash the line.
(4) Feature
(2) Used to activate any features as terminal setup
functions.
(3)
(5) Redial
(4) (Last Number Call, Speed Calling-Station/Group)
1 2 3 Recall Feautre Press key to activate redial feature.
ABC DEF
(5)
Redial Conf (6)
4
GHI
5
JKL
6
MNO (7) (6) Conf
Answer Mic (8)
7 8 9 Press key to establish a three-way conversation.
PQRS TUV WXYZ Directory Message
LED on key lights when key is active.
0 #
(7) Answer
HOLD Transfer Speaker (9)
When LED on this key is flashing, press key to
answer a waiting call.
(14) (13) (12) (11) (10)
(8) Mic
Press the key to Mute/Un-Mute the speaker and/or
(1) Call Indicator Lamp handset. LED on this key lights to show the key is
Lamp at top corner of DT Series Display flashes activated.
when a call terminates to the terminal or when a
message has been left. On the SV9100, this lamp (9) Message
flashes fast when a call terminates to the terminal This key shows a message is waiting. Press this
and flashes slower when a message has been left. key to access the Voice Mail system (if
programmed).
6
1.
(10) Up/Down
Press ( ) Down or ( ) UP key while idle.
• Speaker/Receiver Volume:
Press ( ) or ( ) key during conversation.
• Ringer Volume:
Press ( ) or ( ) key during ringing.
(11) Directory
Press key to activate speed calling - system
feature.
(12) Speaker
Controls the built-in speaker which can be used for
Hands Free dialing/monitoring. LED on key lights
when key is active.
DT310 supports half duplex handsfree.
(13) Transfer
Allows the station user to transfer established calls
to another station, without attendant assistance.
(14) Hold
Press this key to place an internal or external call
on hold.
7
1.
(7)
The LCD on DT310/DT710 has 24-character/
28-character, 3-line capability.
4 5 6
GHI JKL MNO
Answer Mic
7 8 9
(11) The LCD on DT330/DT730 has 28-character,
PQRS TUV WXYZ Menu
4-line capability. Top line is used exclusively for the
(12) status icons.
0 #
Redial
Transfer Speaker
(13)
HOLD
(14)
8
1.
(13) Cursor
(6) Help
By using this Key, DT Series user can access
The user can press this key followed by a
various features with simple operation.
programmable key to check what Line or
Programmable Feature is programmed on the key.
(8) Recall
Press key to finish an outside call and hear the dial Two lines of menu items can be displayed at a
tone. With Centrex trunks press the recall key to time. Use "Up" or "Down" key to scroll to the item.
hook flash the line.
(9) Feature
Used to activate any features as terminal setup
functions.
(10)Answer
When LED on this key is flashing, press key to
answer a waiting call.
9
1.
1. Call History
2. Contacts
3. User Features
4. Phone Settings
5. System Settings
6.Properties
(15)Redial/CID Scroll
(Last Number Call, Speed Calling-Station/Group)
Press key once to activate redial feature. Press
redial and scroll through numbers that have been
dialed.
When the desired number is displayed, press the #
Menu of DT730 key to activate dialing.
Press key twice to activate the CID scroll feature.
Press key twice and scroll through numbers that
Note: DT310/DT710 (2-Button without LCD) does have been received.
not have the Cursor Key. DT310 (6-Button When the desired number is displayed go off hook
with LCD) also does not have the Cursor Key. to activate dialing.
(14)Enter
DT330/DT730 Series has Shortcut Menu for (16)Speaker
frequently-used features. The user can access to Controls the built-in speaker which can be used for
Shortcut Menu by pressing Enter Key. Hands Free dialing/monitoring.
LED on key lights when key is active.
Note: DT310/DT710 Series does not support the DT330 supports half/full duplex handsfree.
Shortcut Menu.
(17)Transfer
Allows the station user to transfer established calls
to another station, without attendant assistance.
10
1.
(18)Hold DT330/DT730
Press this key to place an internal or external call (DESI Less 8-Button with LCD)
on hold.
Note 1: Not equipped on DTL-2E-1/ITL-2E-1. (1) (2)
(3)
(4)
(5)
Exit Help
(6)
(7)
(8)
(9)
Scroll
(10)
(11)
1 2 3
ABC DEF
Recall Feautre
4 5 6 (12)
GHI JKL MNO
Answer Mic
7 8 9
(13)
PQRS TUV WXYZ Menu
(14)
0 #
Redial (15)
HOLD Transfer Speaker
(16)
11
1.
(5) Softkeys
(2) Call Indicator Lamp Any feature shown at the bottom of the LCD is
On the SV9100, this lamp flashes fast when a call available. The appropriate feature key is displayed
terminates to the terminal and flashes slower on the screen according to the call handling
when a message has been left. process.
12
1.
13
1.
(10)Recall
Press key to finish an outside call and hear the dial
tone. With Centrex trunks press the recall key to
hook flash the line.
(11)Feature
Used to activate any features as terminal setup
functions.
(12)Answer
When LED on this key is flashing, press key to
answer a waiting call.
(13) Mic
Press the key to Mute/Un-Mute the speaker and/or
handset.
(14) Menu
From this key, the user can access to the functions
not normally used (such as terminal settings,
downloads and access to XML applications)
easily.
14
1.
(15) Cursor
By using this Key, DT Series user can access to
various features with simple operation. Menu of DT330
Menu of DT730
(16)Enter
DT330/DT730 Series has Shortcut Menu for
frequently-used features. The user can access to
Shortcut Menu by pressing Enter Key.
15
1.
1. Call History
(20)Hold
Press this key to place an internal or external call
2. Contacts on hold.
3. User Features
4. Phone Settings
5. System Settings
6.Properties
(17)Redial/CID Scroll
(Last Number Call, Speed Calling-Station/Group)
Press key once to activate redial feature. Press
redial and scroll through numbers that have been
dialed.
When the desired number is displayed, press the #
key to activate dialing.
Press key twice to activate the CID scroll feature.
Press key twice and scroll through numbers that
have been received.
When the desired number is displayed go off hook
to activate dialing.
(18)Speaker
Controls the built-in speaker which can be used for
Hands Free dialing/monitoring.
LED on key lights when key is active.
DT330/DT730 supports half/full duplex handsfree.
16
1.
(1)
Rachel 1 Julia
Ben 2 FDA
Hannah 3 FDN
(2) James 4 Paul
(3)
Scroll
(4)
Exit Help (5) Page Switching Key
(6)
(7) 32 (8 keys x 4 pages) additional programmable
(8)
keys are provided. They can be programmed as
Flexible Line/Programmable feature key by
(9)
1 2
ABC
3
DEF
Telephony Server Administrator. For the SV9100,
Recall Feautre the programmable keys can be set by WebPro/
4 5 6 (10)
GHI JKL MNO
Answer Mic
PCPro/Handset Pro and the user can also set
7 8 9 (11) them.
PQRS TUV WXYZ Menu
(12)
0 # Note: Maximum 11 characters (including icon)
Redial (13)
HOLD Transfer Speaker
Maximum 13 characters (excluding icon)
(14)
17
1.
18
1.
(6) Help
The user can press this key followed by a
programmable key to Check what Line or
Programmable Feature is programmed on the key.
(8) Recall
Press key to finish an outside call and hear the dial For DT330 Series, two lines of menu items can be
tone. With Centrex trunks press the recall key to displayed at a time. For DT730 Series, three lines
hook flash the line. of menu items can be displayed at a time. The
following figure shows the menu screen for DT330
Series. Use "Up" or "Down" key to scroll to the
(9) Feature item.
Used to activate any features as terminal setup
functions.
(10)Answer
When LED on this key is flashing, press key to
answer a waiting call.
19
1.
2. Contacts
3. User Features
4. Phone Settings
5. System Settings
6.Properties
(15)Redial/CID Scroll
(Last Number Call, Speed Calling-Station/Group)
Menu of DT730
Press key once to activate redial feature. Press
redial and scroll through numbers that have been
Note: DT310/DT710 (2-Button without LCD and dialed.
DT310 [6-Button with LCD]) does not have When the desired number is displayed, press the #
the Cursor Key. key to activate dialing.
Press key twice to activate the CID scroll feature.
Press key twice and scroll through numbers that
(14)Enter have been received.
DT330/DT730 Series has Shortcut Menu for When the desired number is displayed go off hook
frequently-used features. The user can access to to activate dialing.
Shortcut Menu by pressing Enter Key.
(16)Speaker
Controls the built-in speaker which can be used for
Hands Free dialing/monitoring.
LED on key lights when key is active.
DT330/DT730 supports half/full duplex handsfree.
20
1.
(17)Transfer
Allows the station user to transfer established calls
to another station, without attendant assistance.
(18)Hold
Press this key to place an internal or external call
on hold.
21
1.
The LCD of DT730 Series displays Desktop Icons This icon appears when the Security
which provide notification when events (such as missed Security Key is pressed and the terminal in
Security mode
call and voice mail) occur.
This icon appears when any
Icon Display Bluetooth peripheral equipment is connected
via Bluetooth. DT330 is supported.
22
1.
23
2. TERMINAL SETUP
This chapter describes operating procedures for
terminal settings by the UP/DOWN key and Feature
keys. SPEAKER
Various terminal settings such as display, sounds,
To Adjust Ringer Tone
password, and language are also available from Menu
key. For detailed information on terminal settings from Press the Up/Down key during ringing.
Menu key, see IP Peripheral Equipment Guide.
LCD
HANDSET
24
Terminal Setup With the Feature To listen to the Incoming ring choices:
Key STEP 1: Press Speaker and Dial 811.
Microphone On/Off STEP 2: Dial 1 to listen to Intercom ring; Dial 2 to listen
LED on Mic key shows the status of the built-in to Trunk ring.
microphone.
STEP 3: For Intercom Ring:
STEP 1: Press Mic. Dial the code for the ring pattern you want to
hear (1-8).
To Select Ringer Tone
DT Series has 8 kinds of ringer tones that you can TONE No. Tone Range
select.
1 High
To Change your Extension Incoming Ring Tone 2 Mid Range
STEP 1: Press Speaker and dial 820. 3 Low
4 Ring Tone 1
STEP 2: Dial 1 to set Intercom ring; Dial 2 to set Trunk
ring. 5 Ring Tone 2
6 Ring Tone 3
7 Ring Tone 4
SET INCOM RING
8 Ring Tone 5
1: INT 2: EXT
25
-OR-
For Trunk Ring:
Dial code for the ring pattern you want to hear
(Ring1-3, Melody 4-8). If you select Ring 1-3, a second
screen prompts for the tone pattern (1-8).
26
This page is for your notes.
27
3. BASIC OPERATION
Login (DT700 Series Only) Logout (DT700 Series Only)
When login mode is activated, the following procedure
is required. Press the preassigned Logout Feature Key on the
terminal.
Enter login code and press the Set softkey.
Note: This location is an example.
Note: Logout button is assigned by data setting at
Login ID : 2000
the ECP (Enterprise Communication
Password :
Platform).
Cancel BK Set OK
28
To Start Security Mode (DT730 Only) To Cancel Security Mode
Press the Lock Key on the DT730. The following Display the Password Entry screen by either of the
message is displayed on the LCD. following operations.
Press the OK softkey to start Security Mode. Security lock will be released.
Please input a password.
BK Cancel OK
29
4. FEATURE OPERATION
ANSWERING CALLS Answering Outside Calls Using the Answer Key
Ringing Calls 1. Receive outside call.
Note: When assigning the Delayed Ringing feature, 4. When additional outside calls are received, press
incoming calls will first ring at a primary the Answer key to place the current call on hold
station. If the call is unanswered after a and connect the multiline terminal user to the next
preprogrammed time interval, calls will also call.
ring at the assigned secondary station.
Ringing Calls to a Second Incoming Extension/
CAR/VE Key Line 001
Ringing
1. Lift the handset. List Dir VMsg
2. Start conversation.
Line 001 00:10
Note 1: A Second Incoming Extension key must be Answered
assigned to appear and ring. Conf Rpt Save Trf
Note 2: A Line key must be available to answer an
incoming outside call
30
Voice Announce Calls Note 3: The second call may be placed on Hold.
Note 4: Press the flashing Line key or Conf key to
1. Adjust the Speaker volume as needed.
return to the first call.
Note 1: On SV9100 if MIC key is not lit the
user cannot answer voice announce PLACING CALLS
calls without lifting the handset. Internal Calls
2. Respond hands free.
1. Lift the handset.
Note 2: The handset may be used any time
during the conversation. 2. Dial a station number or 0 (for attendant).
Camp-on (Call Waiting) 3. Voice announce after the tone burst, or wait for the
ringing call to be answered.
Receive the camp-on tone while on another call:
Outside Calls
1. When a Camp On is set from another station,
complete the present call and a Call Back will ring
1. Lift the handset.
the station that set the Camp On.
2. Dial the trunk access code (i.e. 9).
2. When the Camp On station answers and rings the
phone, lift the handset or press the Speaker key.
-OR-
Off Hook Signaling
Press an idle Programmable Outside Line key.
With a call in progress:
3. Dial the telephone number.
1. Receive Off-Hook signaling.
4. Converse.
2. Press the Answer key, then converse with the
second party.
Line 001 00:15
2142622000
2-11 MON 10:56AM Conf Rpt Save Trf
TALKING TO STA 12345
Conf Rpt Save Trf
31
Trunk Queuing
After pressing a busy Line key and receiving the trunk LIST MENU
busy indication:
Redial CID
1. Dial # or press Trunk Queuing/Camp On key
(Service Code 851:35). Speed Dial – System/Group/Station
To dial a Station Speed Dial number:
2. Replace the handset.
1. Press the Speaker key.
Note: When a line is available, your telephone will
ring; lift the handset and place the call. 2. Dial 761 (default Service Code).
Last CO/PBX Number Redial Note: To preselect, press a Line key in step 1 (instead
of Speaker).
1. Without lifting the handset,
press the Redial key. 3. Dial the Station Speed Dial buffer number (0~9):
32
To dial a System Speed Dialing number: Note 3: If you have a DSS Console, you may be able to
press a DSS Console key to chain to a stored
1. Press the Speaker key. number.
2. Dial 813 (default Service Code).
To dial a Group Speed Dialing number:
-OR- 1. Press the Speaker key.
-OR- -OR-
Press the System Speed Dialing key (Service Press the Redial key.
Code 851:27).
-OR-
Note: To preselect, press a Line key in step 1 (instead
of pressing Speaker). Press the Group Speed Dialing key (Service Code
851:28).
3. Dial the Station Speed Dial buffer number (Default:
000~999). Note: To preselect, press a Line key in step 1 (instead
of pressing Speaker).
The stored number dials out.
3. Dial the Group Speed Dial buffer number ( none at
2-13 WED 5:28PM default).
92142622000 NEC
Conf Rpt Save Trf Note 1: Initially, there are no Group Speed Dial
buffers assigned.
Note 1: Initially (at default), there are 1000 System
Note 2: Unless you preselect, Trunk Group Routing
Speed Dial buffers.
selects the trunk for the call. The system may
Note 2: Unless you preselect, Trunk Group Routing optionally select a specific Trunk Group for
selects the trunk for the call. The system may the call.
optionally select a specific Trunk Group for
Note 3: If you have a DSS Console, you may be able to
the call.
press a DSS Console key to chain to a stored
number.
33
MICROPHONE CONTROL Note 2: You can talk to the caller through the handset.
Your coworkers hear your caller’s voice over
1. Press the MIC key. your telephone’s speaker.
Note 3: When you press the Speaker key once, you
2. A lit MIC LED indicates that the MIC is on. turn your Speakerphone on. The second press
turns on Group Listen. Pressing the Speaker
SPEAKERPHONE CALLS key a third time cancels the Group Listen
feature.
1. Press the Speaker key and the Speaker LED lights.
2-13 WED 5:40PM
2. Ensure that the MIC LED is lit.
GROUP LISTEN
3. Place an internal or outside call. Conf Rpt Save Trf
4. Converse.
GROUP LISTEN
To initiate Group Listen:
34
HOLDING CALLS 3. Announce the call (optional).
Note 1: To retrieve a held call, press the flashing Line 4. Replace the handset.
key or ICM key (Internal calls).
Note 2: Calls on System Hold can be retrieved from Note 1: If the called station is busy, replace the
any multiline terminal with the held line handset to initiate a camp-on. Unanswered
appearance. camp-on calls and unscreened transfers will
recall to the transferring station.
Note 3: After a preprogrammed time, the held call will
recall to the originating station. Note 2: To return to the original party, press the
flashing Line key or Conf key.
Note 3: A Programmable Function Key may be
2-13 WED 5:40PM
assigned for DSS.
HOLD STA 12345678
VMsg InPg ExPg Note 4: To transfer a call directly to a personal voice
mailbox, dial 8 after dialing the station
TRANSFERRING CALLS number.
35
CONFERENCE CALL PARK – SYSTEM
To Park a call in a system orbit:
1. Establish an intercom or trunk call.
Note: You can Park intercom or trunk calls.
2. Press Conf or Conference softkey (Service Code
1. Press the Park key (Service Code 852: *04 + orbit).
851:07).
Note: To get the outside call, you can either press a Note: If not picked up, the call will recall you.
Line key or dial a trunk/trunk group access
code. -OR-
4. When the called party answers, press the Add 1. Press the Transfer key.
softkey or Conf twice.
2. Dial 831 and the Park orbit (01~64).
Note: If you cannot add additional parties to your
conference, you have exceeded the system’s Note: If you hear a busy tone, the orbit is busy. Try
Conference limit. another orbit.
5. Repeat steps 2~4 above to add more parties. 3. Use Paging to announce the call.
36
To pick up a Parked call: Note 1: If the unavailable extension was unanswered
(not busy), the Callback goes through after
1. Lift the handset. your co-worker uses their telephone for the
first time.
2. Press the Park key (Service Code 852: *04 + orbit).
Note 2: If you have Callback Automatic Answer, you
-OR- automatically place a call to the formerly busy
extension when you lift the handset. If you do
1. Press the Speaker key. not have Callback Automatic Answer, you
must press the ringing line appearance to
2. Dial 861 and the Park orbit (01~64). place the call.
To cancel a Callback:
3. Hang up.
37
Message Waiting Note: If the called extension does not answer, dial 0
To leave a Message Waiting: or press your Message Waiting key to
automatically leave a message.
1. Call a busy or unanswered extension. To cancel all your Messages Waiting:
Note: This includes messages you have left for other
2. Dial 0 or press the Message Waiting key (Service
extensions and messages other extensions
Code 851:38).
have left for you.
3. Hang up.
1. Press the Speaker key.
2. Dial 873.
2-14 THU 3:15PM
MSG >>> STA 12345678 3. Hang up.
-OR-
To answer a Message Waiting:
Note: When you have a message, your Message Press the Cncl Softkey.
Waiting LED flashes.
To cancel the Messages Waiting you have left at a
1. Press the Speaker key and dial *0. specific extension:
38
Tone Override Department Step Call
To send off hook signals to an extension busy on a call: To make a Step Call:
Note: Your extension may send off hook signals
automatically. 1. Place a call to a busy Department Group member.
1. Dial *. -OR-
39
To respond to a Voice Over alert tone to your extension:
Note: You can only respond if you have a Voice Over PREVIEW SAVED NUMBER
key. 123456
List Dir VMsg
1. Press the Voice Over key (Service Code 851:48).
Note: The stored number dials out.
Note: The Voice Over key lights steadily (green) and -OR-
you can talk to the interrupting party.
1. Press the Speaker key.
To return to your original call:
2. Dial 815.
1. Press the Voice Over key.
Note 1: Save Number Dialed automatically selects a
Note 1: Your Voice Over key flashes red when you are
trunk from the same group as your original
talking to your original call.
call.
Note 2: The stored number dials out.
CO/PBX DIALING OPTIONS
Save Number Dialed Memo Dial
To save the outside number you just dialed (up to 24 To store a number while you are on a call:
digits).
Note: Use this feature before hanging up. 1. While on a call, press the Memo Dial key (Service
Code 851:31).
1. Press the Save Number Dialed key (Service Code
851:30). 2. Dial the number you want to store.
To redial a saved number: 3. Press the Memo Dial key again and continue with
the conversation.
1. Press an idle trunk line key.
40
To call a stored Memo Dial number: Repeat Redial
To use Repeat Redial (if the outside party you call is
MEMO DIAL unavailable or busy):
1. Do not lift the handset. Note: Listen for busy tone or Ring-No Answer.
2. Press the Memo Dial key (Service Code 851:31). 2. Press the Feature + Redial keys.
Press a configured Line key. Note: The Repeat Redial key lights while you wait
for the system to redial.
Note: The stored number dials out.
3. Press the Speaker key to hang up.
To check to see the stored Memo Dial number:
Note 1: The system periodically redials the call.
1. Do not lift the handset.
Note 2: System programming determines the waiting
2. Press the Memo Dial key (Service Code 851:31). time and the number of redial attempts.
4. Lift the handset when the called party answers.
Note: The stored number displays.
Note: When using trunks with answer supervision,
3. Press Exit to return to the main LCD screen. the Repeat Redial feature automatically
cancels.
To cancel (erase) a stored Memo Dial number:
41
To Cancel Repeat Redial: 1. Press the Call History key (Service Code 851:08)
or press the LIST Softkey and CID.
1. Press the Feature key.
CALL PICKUP
[Missed]
Group Call Pickup
To answer a call ringing another telephone in your
Ken Kobus
Pickup Group:
Tel:7205
42
1. Pick up the handset or press the Speaker key. To answer a call ringing a telephone in another Pickup
Group when you do not know the group number:
2. Press the Group Call Pickup key (Service Code
851:24). 1. Pick up the handset or press the Speaker key.
-OR-
43
Directed Call Pickup PAGING
To use Directed Call Pickup to intercept a call to a To make an Internal Page announcement:
coworker’s extension:
1. Press the zone’s Internal Paging key [Service
1. Pick up the handset or press the Speaker key. Code 851:21, 01~64 for zones (00 for All Call)], or
22 for internal all call paging]
2. Dial 715.
-OR-
3. Dial the number of extension whose call you want to
intercept.
1. Press the Speaker key or lift the handset.
Note: If more than one call is coming in, the system 2. Dial 801 and the Paging Zone number (0~9 or
sets the priority for which call it answers first. 00~64).
2-14 THU 4:32PM Note: Dialing 0 or 00 calls All Call Internal Paging.
ICM DIAL 12345678
3. Dial 751 and the Combined Paging Group code 1~8
or 0 (for Internal/External All Call).
44
4. Make an announcement. -OR-
5. Press the Speaker key to hang up. Dial 751 and the Combined Paging Group code (1~8
or 0 for Internal/External All Call).
To Page an External Zone:
Note: The display indicates the Combined Paging as
1. Press the External Paging key (Service Code an External Page.
851:19 for External Paging zones or 20 for External
All Call Paging). Note: If the Internal Page Zone is busy or if there are
no extensions in a page group, the page will be
2. Make the announcement. announced as an External Page only.
3. Make the announcement.
-OR-
Meet Me Answer
1. Press the Speaker key or pick up the handset.
To join a Meet Me Internal Page:
-OR- 1. Press the Speaker key or pick up the handset.
2. Dial 803 and the External Paging Zone code (1~8 or 2. Dial 863 (if your extension is in the zone called).
0 for All Call).
-OR-
2-14 THU 4:20PM Dial 864 and the zone number (if your extension is not
ZONE in the zone called).
-OR-
2-14 THU 4:20PM
PAGE EXT Group Press the Meet Me Conference/Paging Pickup key
(Service Code 851:23) if your extension is in the
zone called.
45
To join a Meet Me External Page: -OR-
1. Press the Speaker key or pick up the handset. Press the Call Forwarding Programmable Function
Key (Service Code 851:10).
2. Dial 865.
2. Dial 825.
4. Dial the destination extension or off-premise
number.
3. Press the Speaker key to hang up.
5.
SET FORWARD
2-14 THU 4:20PM 92142622000
B.G.M. ON
6. Press the Speaker key or hang up.
2. Dial the Call Forward – Immediate Service Code 2. Dial the Call Forward – Immediate Service Code
(default: 848). (default: 848).
46
-OR-
SET BUSY/NO ANSWER
Press the Call Forwarding Programmable
12345678
Function Key (Service Code 851:10).
4. Press the Speaker key or hang up. To cancel Call Forward – Busy/No Answer at a
forwarding station:
Note: Your Call Forwarding Programmable
1. Pick up the handset or press the Speaker key.
Function Key goes off.
2. Dial the Call Forward – Busy/No Answer Service
Call Forwarding Busy/No Answer (B/NA) Code (default: 844).
To set Call Forward – Busy/No Answer at a forwarding
station: -OR-
1. Pick up the handset or press the Speaker key. Press the Call Forwarding Programmable
Function Key (Service Code 851:13).
2. Dial the Call Forward – Busy/No Answer Service
Code (default: 844). 3. Dial 0 (Cancel).
Press the Call Forwarding Programmable To set Call Forward – Both Ring at a forwarding station:
Function Key (Service Code 851:13).
1. Pick up the handset or press the Speaker key.
SET BUSY/NO ANSWER
2. Dial the Call Forward – Both Ring Service Code
1:SET 0:CANCEL
(default: 842).
4. Dial the destination extension or off-premise Press the Call Forwarding Programmable
number. Function Key (Service Code 851:14).
3. Dial 1 (Set).
47
4. Dial the destination extension number.
IN MEETING UNTIL 08:48
STA 12345678
SET DUAL RING
List Dir VMsg
12345678
3. Use VOL UP or VOL DOWN keys to scroll through
the messages.
5. Press the Speaker key, or hang up.
4. For messages 1~8 and 10, enter digits to append
To cancel Call Forward – Both Ring at a forwarding the message, if needed.
station:
Note: You can append messages 1~8 and 10 with
1. Pick up the handset or press the Speaker key.
digits (e.g. the time when you get back). You
2. Dial the Call Forward – Both Ring Service Code enter the time in 24-hour format.
(default: 842). No. Message Change “#” to:
Time (when meeting is
-OR- 1 IN MEETING UNTIL ##:##
done)
1. Press the Speaker key. 10 ON VACATION UNTIL ##:## Date (when returning)
48
Note: Intercom calls to extensions with Selectable 4. Dial the extension to be swapped with or relocated
Display Messaging set will receive a DND to.
signal and receive the display message on
their telephone’s display instead of ringing the 5. When successfully completed, a confirmation tone
display. will be heard and the display will show “completed”.
Note: To allow calls to ring through and have the 6. Press the Speaker key twice.
message displayed on the calling extension’s
display, cancel DND by pressing the DND key
+ 0 (DND key (Service Code 851: Code 03). CODE RESTRICTION, DIAL BLOCK
To cancel a message: To set Dial Block:
49
Note: At default, Dial Block restriction Class per To enter an Account Code before dialing the outside
Extension is denied. number:
-OR-
Press your Account Code key
(Service Code 851:Code 50).
50
4. Dial *. Display after Agent login
51
Note: The ACD LOG IN/LOG OUT key lights. To log out (for single or multiple agent AIC log In):
Note: All AIC log in become logged out.
Display before Agent login
1. Press the ACD LOG IN/LOG OUT key (Service
2-15 FRI 11:02PM Code 852: *10) + 1 to accept.
12345678 STA 12345678
2. Press the Speaker key and dial the AIC Log In
List Dir VMsg service code – not assigned at default.
Display after Agent login
Note: The ACD LOG IN/LOG OUT key goes out.
2-15 FRI 11:02PM
12345678 LOGIN Rest Mode
List Dir VMsg To set the manual Rest Mode:
52
When ACD agents are logged out and a call is placed
Queue Status Display into the ACD queue, the telephones of the logged out
When Logged Into ACD Group: agents will display the Queue Status and hear the alarm
according to the settings defined in system
1. From an idle state, press the Queue Status Display programming.
key (Service Code 852: *19). Pressing the Queue Status Display key will return the
telephone to idle until the timer expires again.
Note: The display indicates the number of calls in 3. Press the Headset key to hang up.
queue, the trunk name, and the length of time
the call has been waiting.
Using the Headset with Automatic Answer for
Note: When the Queue Status Display key is pressed, ACD Agents:
the queue status of the extension’s group is
displayed. When the extension is not in an 1. With the multiline terminal in an idle state, press the
ACD group, the Queue Status of group 1 is Feature key.
displayed instead.
Note: When an agent logs in using an AIC code, the 2. Press the HEADSET key (Service Code 851: 05).
Queue Status of the default ACD group is
Note: The Headset key blinks when Automatic Headset is
displayed.
activated.
2. Press Volume Up and Volume Down to scroll Note: To cancel Automatic Headset, repeat these steps.
through the Queue Status Displays of all the ACD
Groups. Station Speed Dial – Dial Access
To store a Station Speed Dialing number (display
3. Press the CLEAR key to return the telephone to an telephones only):
idle state.
1. Press the Speaker key.
When Logged Out of ACD Group:
53
2. Dial 855.
Note: Valid entries are 0~9, # and *. To enter a pause, 6 Enter characters: M-O, m-o, 6
press MIC. To store a Flash, press Recall. 7 Enter characters: P-S, p-s, 7
6. Press Hold. 8 Enter characters: T-V, t-v,8
7. Enter the name associated with the Speed Dialing 9 Enter characters: W-Z, w-z,9
number (display telephones only): 0 Enter characters:
0!“#$%&’()ôÕúäöüáåè
* Enter characters:
+,-./:;<=>?BEóS ¢£
# # = Accepts an entry (only required if
two letters on the same key are
needed – ex: TOM). Pressing # again
= Space.
Conf Clears all the entries from the point of
the flashing cursor and to the right
(used when entering the Name).
Exit Clears all the entries from the point of
the flashing cursor and to the right
(used when entering the Number, this
clears both the number and name).
54
8. Press Hold.
4. Dial the code for the desired feature plus additional Incoming Call
08
Log
data if required.
Day/Night Mode
09 Mode Number (1-8)
5. Press Speaker to hang up. Switch
Call Forward –
10
Note 1: Service Code 00 will erase the function from Immediate
the key. Call Forward-
11
Busy
Note 2: In some cases, the Hold key needs to be
pressed before pressing the Speaker key. Call Forward –
12
No Answer
Call Forward –
13
Busy/No Answer
Call Forward –
14
Both ring
15 Follow Me
16 --Not Used--
17 --Not Used--
55
Function Function
Function Additional Data Function Additional Data
Number Number
Text Message 34 Barge – In
18 Message Numbers (01-20)
Setup 35 Camp On
External Group External Paging Number 36 Step Call
19
Paging (1-8)
DND / FWD
External All Call 37
20 Override Call
Paging
38 Message Waiting
Internal Group Internal Paging Number
21 39 Room Monitoring
Paging (01-64)
Internal All Call Handset
22 40 Transmission
Paging
Cutoff
Meet-Me Answer
23 Secretary Call
to Internal Paging 41 Extension Number
(Buzzer)
24 Call Pickup
Secretary Call
Call Pickup for 42 Extension Number
25 (Manager)
Another Group
43 Series Call
Call Pickup for
26 Specified Call Pickup Group Number 44 Common Hold
Group 45 Exclusive
Speed Dial – Department
Speed Dial Number 46
27 Common / Group Log Out
(Common / Private)
Private
Reverse Voice
Speed Dial – 47 Extension Number
28 Speed Dial number (Group) over
Group
48 Voice Over Extension Number
29 Repeat Redial
Extension Number or Voice
Saved Number 49 Call Redirect
30 Mail Number
Redial
50 Account Code
31 Memo Dial
General Purpose
Meet – Me 51 Relay No (0, 1-8)
32 Relay
Conference
Incoming Call
Override (Off- 52 Queuing
33
Hook Signaling) Message Setup
56
Function Function
Function Additional Data Function Additional Data
Number Number
Queuing 69 --Not Used--
53
Message Starting 70 --Not Used--
External Call 71 --Not Used--
54 Forward by Door
Phone Keypad Facility
72
Key
Change
55 73 Keypad Hold Key
Extension Name
General Purpose Keypad
56 74
LED Operation RETRIEVE Key
57
Function
Function Additional Data
Number
84 Drop Key
85 Directory Dialing
Private Call
86
Refuse
87 Caller ID Refuse
DID Mode
88
Switching
Do-Not-Call
89
Setup
Do-Not-Call
90
Registration
Live Monitoring
91
Key
94 Call Attendant
Doorphone
97
Access
58
This page is for your notes.
59
5. DIRECTORY OPERATION
This chapter explains about the Directory function of
DT Series telephones. By using the Directory function,
you can make a call with a simple operation.
60
Add New Data STEP 5: Enter a name or telephone number to be
registered in the directory using the dial pad.
STEP 1: Press Menu key. The menu screen is
displayed in LCD. STEP 6: After entering the name or telephone, press
the Hold key.
Note: The Feature key can be used to backspace and
delete a character. STEP 7: The following list appears. Select a desired
group by entering a number.
STEP 4: Select Name or Telephone Number by using STEP 10: After entering the Memory ID, the display
Alpha or Num softkey to toggle between the goes back to the main directory screen. Press
two. exit to go back to the main screen.
[Directory]
61
Find Registered Data STEP 4: Select a search method from the following
list.
STEP 1: Press Menu Key. The menu screen is
displayed in the LCD. (DT7XX menu shown)
62
STEP 5: The following is an example when NAME,
GRP, NUM, and MEM are selected as a
search.
63
Make a Call From Directory Delete All Directory Data
STEP 1: Display the detailed data for a target party STEP 1: Display the main directory screen.
(see Find Registered Data).
[Detail]
[Detail] Name:Abe Shintaro
Name:Abe Shintaro
The following display is an example of dial by name. STEP 2: To delete all the registered data, press the
[Detail]
Enter Key or 4: Softkey to delete all the data.
Below is a sample display of a deleted
Name:Abe Shintaro
number.
[Detail]
Name:Abe Shintaro
STEP 2: Lift the Handset, press Speaker or press the
Dial softkey while displaying the detailed data
for target party on LCD.
Note: If multiple telephone numbers are assigned STEP 3: After 4-digit password is entered (Default =
into a target party, a call is made to the first 0000), the display asks if you want to delete
telephone number. all the Directory data. To delete, press Yes.
STEP 4: After the appropriate Directory data is
deleted, the display changes as follows:
[Detail]
Name:Abe Shintaro
64
Delete Specific Directory Data STEP 5: After the appropriate Directory data is
deleted, the following display appears:
STEP 1: Display the detailed data for a target party
(see Find Registered Data). [Directory]
[Directory]
Select a search method to be deleted. Select one by
using the Cursor key or Softkey.
The example below displays a specific group deleted.
Select Group 01.
[Directory]
65
6. CALL HISTORY OPERATION
This chapter explains the Call History function of DT
Series telephones. By using the Call History function,
you can make a call with a simple operation.
66
View Call History STEP 4: The detailed information of the last call is
displayed.
STEP 1: Press Menu Key. The menu screen is
displayed in the LCD.
STEP 2: Select 1. History by using Cursor Key, Digit
Key (1) or Softkey. (DT7XX menu shown)
67
Make a Call From Call History Store Call History Data to Speed
STEP 1: Display the Call History data of the target Dial
telephone number referring to Make a Call STEP 1: Display the Call History data of the target
from Call History. The following is an example telephone number (see Make a Call From
when the history of Caller ID is displayed. Call History). The following is an example
when the history of a call is displayed.
[Missed]
Ken Kobus
Tel:7205
STEP 2: Lift the handset or press the Speaker key
while displaying the call history information
for the target telephone number on the LCD.
Note: While the call history data is displayed, the
STEP 2: Press the Store Softkey while displaying the
user cannot make a call by dialing a telephone call history information for the target
number. telephone number. The display changes as
follows:
68
Delete Call History Data STEP 5: Select One to delete a single call or All to
delete all call history.
STEP 1: Press the Menu key. The menu screen is
displayed in the LCD.
[Menu]
69
®
SV9100
DT310/DT330/DT710/DT730
User Guide
NEC Corporation
October, 2014