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Situación

de
Evaluación
N°2

Asignatura:
Fundamentos de Marketing MKFM01

Programa de Estudio: Administración de Empresas


Ingeniería en Administración de Empresas

Material elaborado por:


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Anexo: Formato de Informe

Fundamentos de Marketing
(MKFM01  !ección "#$
Semestre – 201 Sede
Ina!ap "an!agua

!E%&') I'F)*ME E ECI!I)'E!+


,Etapa -  esarro..o de /roducto

#o!ente:
/au.a 'ico.e ere2 Ma3mut

Alumnos:
Cami.a !o.edad Me..a Maca4a

Fe!$a de entrega:
-56076-018
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E!A* *)LL) EL I'F)*ME ;;;;;;;;;;
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C)'CL& !I:'E! = *EC)ME'
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I&(")#*''I+&

E. negocio de pastas orgBnicas ue pretende producir 4 Dender nace de. conocimiento en e. consumo potencia.
de. producto en estratos económicos a.tos haciendo ue .a utura aGrica ue Denda e. producto se conDierta en
parte de. círcu.o gourmet;
!e GuscarB una innoDación en saGores 4 teHturas ademBs de una propuesta ..amatiDa de empauetado para
poder resa.tar en e. peueo mercado de pastas ademBs de generar una campaa puG.icitaria para promocionar 
nuestro producto uti.i2ando medios nueDos como .as redes socia.es pagina JeG dBndo.e un carBcter propio e
innoDador ue ..ame .a atención de. consumidor 4 se masiiue por su ca.idad a traDs de .os medios nomGrados
anteriormente;
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#ESA""),,) #E, I&F)"ME

FICHA DE DECISIÓN 2: FASES DE DESARROLLO DEL NUEVO PRODUCTO

ALTERNATIVAS DE SOLUCIÓN

A continuación se dará inicio a las fases de desarrollo para el nuevo producto, este proceso consta
de 8 pasos:
1 !ene
!enera
raci
ción
ón de idea
ideas"s"
2 #epu
#epurac
ració
iónn de
de ideas
ideas""
3 #esarr
#esarroll
ollo
o $ prue%a
prue%a del del concep
concepto
to""
4 #esarroll
#esarrolloo de la estrate&ia
estrate&ia de de 'ar(etin&
'ar(etin&""
) Anál
Anális
isis
is del
del ne&
ne&ococio
io""
* #esarr
#esarroll
ollo
o del
del produ
producto cto""
+ erc
ercad
adoo de
de prue%
prue%a"a"
8 -o
-o'er
'ercicial
ali.
i.ac
ació
ión"
n"

FASE 1 GENERACIÓN DE IDEAS

2"1 /ropon&a tres ideas de nuevas /astas para ontt, descri%a cada idea, deando claro el
'ercado 'eta al ue se orienta, atri%utos del producto, %enecios
%enecios al consu'idor $ ele'ento
diferenciador"

Idea 1
Pastas Orgán!as e"a#$radas !$n trg$ ger%nad$"
Se orienta a personas con aler&ia ali'entaria $ a personas ue llevan una ali'entación li%re de
u'icos"

Atr#&t$s de" 'r$d&!t$:


El producto está ela%orado con 'aterias pri'as 100 naturales, las cuales no contienen aditivos
nocivos, pesticidas, trans&5nicos $ ue no están
e stán procesados"

(ene)!$s 'ara e" !$ns&%d$r:


6rindan una 'eor calidad de vida, $a ue estará cuidando su salud" Ade'ás entre&a 'a$or
ener&a $ a$uda a 'antener el peso, $a ue el producto contiene 'uc7a %ra"

E"e%ent$ d*eren!ad$r:
Es un producto nico en el 'ercado, no e9iste co'petencia, $a ue los productos ue 7a$ en el
'ercado son renados o inte&rales" Este productos es 'ás sano $ nutritivo en co'paración a los
otros"

Idea 2
Pastas ntegra"es !$n )g&ra de an%a"es"
Se orienta especca'ente a nios"

Atr#&t$s de" 'r$d&!t$:


El producto está ela%orado con 'aterias pri'as 100 naturales, las cuales no están procesados"
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Es un producto nico en el 'ercado, no e9iste co'petencia, $a ue no 7a$ pastas con for'a de
ani'ales"

Idea +
Pastas re""enas"
Se orienta a todo tipo de personas, $a ue están ela%oradas con in&redientes ue atraen al
consu'idor"

Atr#&t$s de" 'r$d&!t$:


El producto está ela%orado con una variedad de 'asas rellenas tales co'o:
• <ueso  c7oclo"
•  =a'ón  ueso
•  >o'ate
 >o'ate  ueso  carne

(ene)!$s 'ara e" !$ns&%d$r:


-o'ida rápida de precio accesi%le, ue favorece el presupuesto del consu'idor"
consu'idor"

E"e%ent$ d*eren!ad$r:
Es un producto nico en el 'ercado, no e9iste co'petencia, $a ue no 7a$ pastas con for'a de
ani'ales"

FASE 2 DEPURACIÓN O FILTRADO DE IDEAS

 2,2- ?ndiue la idea de producto seleccionada $ descri%a los criterios utili.ados para evaluar las
tres ideas propuestas, ue le per'itieron nal'ente optar por una de ellas, co'o la 'eor opción
de producto"

Pastas Orgán!as e"a#$radas !$n trg$ ger%nad$"


Se orienta a personas con aler&ia ali'entaria $ a personas ue llevan una ali'entación li%re de
u'icos"

;a tendencia del ca'%io en la ali'entación $ el auto cuidado 7an derivado en ue el consu'idor
uiera ali'entarse de
de 'anera 'ás sana cada
cada da"

;a idea de producto ele&ida de%e ser consistente con el análisis 'acro $ 'icro entorno, análisis
indust
industria
rial,
l, se&'en
se&'entac
tación
ión $ posici
posiciona
ona'ie
'iento
nto as co'o
co'o la nor'at
nor'ativa
iva respec
respecto
to de propi
propieda
edad d
intelectual, de 'arca $ de patentes, entre
e ntre otros ele'entos"
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Deter%na!.n de" seg%ent$ $#/et0$


&3n !$%'ra4
Este producto ali'enticio está enfocado a personas con aler&ia ali'entaria $ a personas ue llevan
una ali'entación li%re de u'icos"
/ersonas con poder aduisitivo alto $ con &usto renado"

P$r 5&3 !$%'ran4


;os clientes
clientes ue prerieran
prerieran nuestro
nuestro producto,
producto, lo 7arán,
7arán, porue
porue nuestro producto
producto presenta
presenta las
si&uientes cualidades:

1" Ali'
Ali'en
ento
to sano
sano $ natu
natura
ral,
l, $a ue
ue en el se cons
conser
erva
van
n las
las prop
propiiedad
edades
es nutr
nutrit
itiv
ivas
as $
or&anol5pticas"
2" inno
innova
vaci
ción
ón en
en sa%o
sa%ore
res"
s"
3" ali'ento
ali'ento de calidad,
calidad, con
con la 'eor 'ateria
'ateria pri'a"
pri'a"

C&ánd$ !$%'ran4
;a pasta or&ánica es un producto de alta calidad, ue se consu'e en cualuier ocasión, ade'ás es
un plato renado si se aco'paa de la 'anera correcta"

C&ánt$ !$%'ran4
En -7ile el consu'o per capital de pastas en &eneral, duras $ frescas, corresponde a @,4 (ilos al
ao1,  es decir, +00 &ra'os apro9i'ada'ente por persona 'ensual" ;o ue nos posiciona en el
ran(in& de consu'o de pasta, en el pri'er pas en ;atinoa'5rica"

Ident)!a!.n de "$s !$ns&%d$res


A6-1:
• Nuestros clientes A6-1 tienen co'o principales caractersticas:
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Ident)!a!.n de "$s !$%'etd$res


• A nivel artesanal:
Ca%rica productora u%icación
 >ipo artesanal
la pasta divina Ditacura

Si'onetti Ditacura
/asta #ella Nonna providencia

Ali'entos Santorini Santia&o

#rive ?n Esso -opiapó


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;as pastas ali'enticias de%en cu'plir con los si&uientes reuisitos:


aBKu'edad, 'á9i'o 3)
%B Acide., 'á9i'o 0,20 e9presada en ácido sulfrico, so%re la %ase de un 14,0 de
7u'edad"

A>H-I;J 3*+"
;os deos $ productos anes no de%erán contener insectos o sus estados evolutivos, ácaros ni
7on&os"

FASE + DESARROLLO 7 PRUE(A DEL CONCEPTO DE PRODUCTO


En esta etapa el producto fsico an no e9iste $ por ello solo se e9pone ante los consu'idores
co'o una descripción en 'a"a#ras 8 d#&/$s" /or lo tanto se de%e re&istrar el e l detalle de ideas o
conceptos de nuevo producto, con la nalidad de e9ponerlo si'%ólica'ente a los consu'idores
prue%aB para ue sean ellos los ue deter'inen el nivel de atractivo de este, se le pide :

3"1 #esarrolle conceptual'ente su producto"

El lo&o $ slo&an de nuestra tienda es el si&uiente:


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3"2 ?ndiue
?ndiue có'o
có'o coloca
colocara
ra a prue%a
prue%a el concep
concepto
to  a trav5s
trav5s de ue t5cnic
t5cnica
a de investi&ac
investi&ación,
ión,
có'o, cuándo $ dónde reali.ara la prue%a
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FASE ; ESTRATEGIA DE <AR=ETING

En esta etapa se de%e declarar la estrate&ia &eneral de 'ar(etin&, un plan preli'inar, para introducir
el producto al 'ercado"
En 'r%er lu&ar se declara el se&'ento al cual se diri&e el producto, constituido por una descripción
&enera
&en erall del
de l 'ercado
'e rcado 'eta,
'eta , ta'ao $ co'porta'iento
co'porta'iento"" /osterior'
/osterior'ente
ente se dene
dene el posiciona'iento
posiciona'iento
deseado para el producto"
 infor'e 1B
En seg&nd$ lu&ar se de%e declarar un nivel de precio &eneral para el producto $ una esti'ación de
los puntos de venta en ue se dispondrá el nuevo producto"
En ter!er lu&ar, se de%e proponer una esti'ación &lo%al de las unidades de producto ue se espera
vender $ las utilidades ue se espera alcan.ar, as co'o la participación de 'ercado"

;,1- Desarr$""e "a *ase ;> t$%and$ en !$nsdera!.n "$s tres '&nt$s antes %en!$nad$s

Ident)!a!.n de "$s !$ns&%d$res


A6-1:
• Nuestros clientes A6-1 tienen co'o principales caractersticas:
• /ersonas profesionales"
•  >ra%aando
 >ra%aando activa'ente con in&resos esta%lesB"
• -onoci'ientos &astronó'icos 'ni'os, o con &usto por la cocina, dispuestos a preparar un
plato especial"
-liente e9i&ente"
• Alta capacidad de pa&o"
• -liente infor'ado"
• /oseen ve7culo, lo ue les per'ite ir en %sueda de lo ue uieren"

P&nt$s de Ventas:
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/ESI/IES>J >J>A;  J/EA-?JN /AA ) AMJS


-oncepto -osto total L

-osto de 'ateria pri'a L 3")12"000

-osto de e'paues $ e'%alaes L1")88"000

-osto de 'ateriales $ euipos L1")*)"**0

-ost
-osto
o de la 'ano
ano de o%ra
o%ra indi
indirrecta
ecta L11"@
11"@23
23"2
"200
00

-osto de la 'ano de o%ra directa L@21"+80

-onsu'o de ener&a el5ctrica L)")23"@@@

Activos os de ocina L4*8")+)

-onsu'o de a&ua L2@8"280

 >J>A;
 >J>A; L2)"801"4@4
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Para "as sg&entes *ases @> 8 B> se le solicita al &rupo de asesores:


?nvesti&ar en u5 consiste cada una de ellas $ e9plicar
e9plicar có'o se podran aplicar a su nueva
pasta"
@,1- Fase @ Aná"ss de" neg$!$
Si supone'os ue el 10 de las personas ue consu'en pasta están dispuestas a consu'ir el
producto, pode'os deducir la producción necesaria para satisfacer esta necesidad to'ando el
dato de consu'o per capital de pastas totales"
;os productos co'o pastas or&ánicas, son de alta calidad, por otro lado, tienen asociado un
precio 'ás alto $ en &eneral, otor&an 'eores 'ár&enes a la e'presaO sin e'%ar&o, tienden a
ser 'ás sensi%les a ca'%ios en el nivel de in&resos de la po%lación" As, las %aas de in&resos
afectan el poder aduisitivo de los consu'idores, redistri%u$endo su de'anda 7acia productos
de 'enor precio"

/ara deter'inar la de'anda esperada del producto, se inte&rarán antecedentes cualitativos de


la po%lación con los antecedentes cuantitativos, &enerando relaciones ue per'itan nal'ente
conocer el 'ercado o%etivo del ne&ocio"
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• edida de tra%ao

• #istri%ución de la planta

P"anea!.n 8 !$ntr$" de "a


" a 'r$d&!!.n:

• /ro&ra'ación

• ?nfor'e de avances de la producción

• Estándares

Ventas

C$%&n!a!.n:

• /ro'oción de ventas

• /u%licidad
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Fase
Fase  C$%er!a"6a!.n
8"1 En esta etapa se procede con las decisiones del 'o'ento de la introducción al 'ercado,
có'o, cuándo
cuándo $ dónde,
dónde, se lan.ara, $a sea en una o al&una re&iones del pas" ;a nalidad es
planicar una introducción &radual del producto, Apluelo a su producto nuevo"

Intr$d&!!.n:  Super'ecados
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FICHA DE DECISIÓN +: DESARROLLO DEL PRODUCTO

+,1- C$%$ e5&'$ ases$r>


ases$r> de#e desarr$""ar "$s !n!$ n0e"es de s& n&e0a Pasta
N0e"es de" Pr$d&!t$ Des!r'!.n
6enecio 6ásico /ara cuidar la salud

/roducto !en5rico /asta

/roducto Esperado /roducto sellado, frio"

/roducto Au'entado /asta or&ánica, 7ec7a de tri&o &er'inado"

/roducto /otencial /asta or&ánica, con variedad de sa%ores $ colores"


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FICHA ;: ELE<ENTOS ASOCIADOS AL PRODUCTO 7 CICLO DE VIDA

;,1- Desarr$""e "$s e"e%ent$s as$!ad$s a s& n&e0$ 'r$d&!t$


?ndi
?ndica
carr atri
atri%u
%uto
toss asoc
asocia
iado
doss al -uida la salud
producto"

?ndicar 'arca para la nueva /asta, Jr&anipasta


 usticando la elección"

#escri%ir el e'paue del producto ;a selección del 'aterial para el envasado


e nvasado considera:
$ for'ato
atos en los ue estará • esistencia 'ecánica
disponi%le"
• 6arrera a los &ases
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;,2- Des!r#r 5&e s&!ede !$n "as 0entas 8 "a &t"dad en "as eta'as de" !!"$ de
0da 'ara s& 'r$d&!t$> n!$r'$rand$ estrategas a seg&r en !ada &na en !&ant$
a 're!$s 8 'r$%$!.n,
?ntroducción
Se difundirá el producto a trav5s del esta%leci'iento
co'e
co'ercrcia
ial,
l, insta
instala
land
ndo
o una
una .ona
.ona ue
ue desp
despie
iert
rte
e la
curiosidad del cliente a un precio 'enor"
Ina
Ina pro'
pro'ototor
ora
a podr
podra
a ofr
ofrecer
ecer 'ues
'uestr
tras
as del
del
prod
produc
ucto
to pre
previ
via'
a'en
ente
te coci
cocina
nado
doBB reca
recalc
lcan
ando
do
sie'pre las caractersticas principales"
-reci'iento Si el producto presenta una %uena aceptación a
corto pla.o $ 7a$ una de'anda considera%le, se
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@,1- Para s& n&e0a PASTA > se "e 'de :


)"1"1 #ecisión respecto del /atrocinador
/atrocinador de la 'arca, ustiue"
/astas ontt
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@,2- E%'a5&e $ 'resenta!.n 'ara s& n&e0a PASTA


)"2"1 #esarrolle los Niveles de e'paue ue reuiere su producto, e9plicando la utilidad de
cada nivel"
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.I.,I)/"AF%A

•  Ac 'ie.sen Consu.tores inDestigación de. mercado de .as pastas; Inormación


Inormación entregada
por .a re.acionadora puG.ica de .a empresa Marce.a Munita; isponiG.e en+
http+66JJJ;nie.sen;com6

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