SQIR

Complaint Reference No. 5482639581 Customer Name Riyaz Ahmed

Customer Contact Number 7006395845 Model Wagon R VXI
Complaint Received Date 08-04-2019 Complaint Resolved Date 30-04-2019
Sale Category Certified Complaint Category Document issue
Date of Booking 09-01-2019 Date of Sale 09-01-2019
Dealer Name JAMKASH VEHICLEADES PVT. LTD Dealer City Jammu
Complaint Summary as per Voice of
RC not transferred
Customer
Complaint Details : Delay in RC transfer
 
Reason for Complaint Generation: Delay in RC transfer
 
Action taken for resolution : RC has been transferred
 
Reason for Escalation to Top Management: Not escalated.
 
Countermeasure & appropriate action taken to avoid repetition of such complaint at Dealer:
Dealership has been instructed to get the RC transfer in requisite time period.
Countermeasure & appropriate action taken to avoid repetition of such complaint in the Region:
Dealership has been instructed to get the RC transfer in requisite time period.

Sign of TM (TV) RM (TV) Sign