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Technical Data

Contents
1 Foreword................................................................................................................................3
2 General Characteristics .......................................................................................................5
2.1 Cockpit and Cabin Layouts...........................................................................................5
2.2 Weight...........................................................................................................................5
2.3 Power Ratings ..............................................................................................................5
2.4 Fuel Capacities .............................................................................................................5
2.5 External Dimensions.....................................................................................................6
2.6 Internal Dimensions ......................................................................................................7
2.7 Main Assets ..................................................................................................................9
3 Baseline Aircraft Definition................................................................................................10
4 Mission Configuration........................................................................................................13
4.1 Aerial Work Standard Mission Configuration..............................................................14
4.2 Further Available Equipment for Aerial Work Mission ................................................15
4.3 Aerial Work Mission Performance Data .....................................................................16
5 Main Performance...............................................................................................................17
6 Service and Support Information ......................................................................................41
6.1 Assets .........................................................................................................................41
6.2 Inspection Programs...................................................................................................42
6.3 Main Components ......................................................................................................44
6.4 Technical Support.......................................................................................................48
6.5 HCare® - Material Management ................................................................................50
6.6 Engine Service and Support Programs ......................................................................54
6.7 Training.......................................................................................................................56
6.8 Technical Publication..................................................................................................58
6.9 Customer Flight Operations Support and services.....................................................60

215 C1 17.101.01 E 1
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

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2 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

1 Foreword

®
The H215 is a twin engine helicopter (8.6 tons class / 9.35 tons in external load configuration) that
belongs to the famous SUPER PUMA / COUGAR family. Over 964 units, with total flight time in
excess of 5,370,000 Flight Hours have been delivered to date, both for serving governmental
(military and parapublic missions) and commercial operators.

The H215, operated by two crew members, is a 20 seats (troop) / 17 seats (commercial
passengers) fast helicopter with long range capabilities. Its agility allows the H215 to access
confined landing area, including high and hot environment thanks to its powerful engines, and,
sandy atmosphere thanks to its multipurpose engine air intakes and its 4 axis AFCS (automatic
flight control system).
®
Technical advancements developed by Airbus Helicopters on the H215 include modular design of
the mechanical assemblies, use of composite materials, all-weather IFR capability, “On Condition”
maintenance for most of the equipment items and several transmission assemblies and
improvement of the survivability in case of crash.

Based on a shorter frame, the H215 aerial work has an increased payload and full hook capacity
(4.5 tons). It perfectly matches any kind of aerial work/utility (with internal or external loads) such as
firefighting missions.

The life cycle cost of the H215 is extremely competitive and adapted for governmental/commercial
operations in harsh environment where aircraft serviceability and high flying pace are key success
factors.

215 C1 17.101.01 E 3
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

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4 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

2 General Characteristics

2.1 Cockpit and Cabin Layouts


 Minimum crew
 VFR : 1 pilot
 IFR : 2 pilots

 Transport

 Passenger up to 17 comfort seats (certified)


(in addition to the crew) or up to 20 troop seats (not certified)

2.2 Weight
kg lb
1
 Empty weight, Baseline Aircraft Definition 4,563 10,060
 Useful load Baseline Aircraft Definition 4,037 8,900
 Maximum all-up weight 8,600 18,960
 Maximum cargo sling load 4,500 9,920

 Maximum all-up weight in external load configuration 9,350 20,615

Note : Empty weight accuracy within ± 2 %

2.3 Power Ratings


2 Turbomeca MAKILA 1A1 turboshaft engines

All Engine Operative (AEO) kW shp


 Takeoff Power (TOP) 1,357 1,819
 Maximum Continuous Power (MCP) 1,185 1,588

One Engine Inoperative (OEI) kW shp


*  OEI 2 min 30s 1,400 1,877
 OEI continuous 1,330 1,783
Note : Thermodynamic values per engine, in standard atmosphere at sea level.

2.4 Fuel Capacities


Usable Fuel
liters US gal kg lb
 Standard fuel tanks 1,556 411 1,228 2,708
 Auxiliary fuel tank(s) (options)
 Central fuel tank 324 86 256 564

1
Baseline aircraft empty weight includes oil and unusable fuel.

215 C1 17.101.01 E 5
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

2.5 External Dimensions

6 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

2.6 Internal Dimensions

Useful Area Volume Area


2 3
7.80 m 84.00 sq. ft 11.40 m 402.60 cu. ft

215 C1 17.101.01 E 7
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

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8 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

2.7 Main Assets

 Safety (Excellent visibility, 2 large sliding doors on both sides)

 Comfort (up to 17 comfort seats configuration)

 Economic (competitive operating costs)

 Performance (high speed, endurance, high availability rate)

 Cockpit

Advanced Helicopter Cockpit Avionics System (AHCAS), implementing:


− four 6’’ x 8’’ LCD Multi Function Displays (MFD)
− two 4’’ x 5’’ Vehicle Management System color displays (VMS)
− one Integrated Stand-by Instrument LCD (ISI)
− new Automatic Flight Control System (AFCS), Air Data Computer (ADC) and Attitude and
Heading Reference System (AHRS)

NB: Picture is for illustration only and is not contractual

 State of the Art Autopilot

The Automatic Flight Control System is a 4-axis dual duplex digital auto-pilot, fully integrated with
the avionics and offering full operationality after failure.

The AFCS comprises two (duplex architecture) Automatic Flight Control Computers (AFCCs) which
are linked to the MFDs and controlled by two control panels located within close reach of each
crew member, and several stick buttons. Each AFCC includes 2 separate processing units (dual
architecture) which self-monitor themselves. In case of failure, the standby AFCC takes full control
over the actuators and resumes the operation.

215 C1 17.101.01 E 9
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

3 Baseline Aircraft Definition

10 215 C1 16.100.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

215 C1 16.100.01 E 11
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

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12 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

4 Mission Configuration

The H215 is a safe, reliable, powerful and versatile helicopter. It is known for its rugged design,
excellent payload lift performance and demonstrated ability to operate in the most austere
environments.

H215 Aerial work proposed mission package includes the four-axis automatic flight control system
(AFCS) providing unrivalled precision and stability in even the harshest operating environments, wich
enable safer operations with limited pilot workload even in hover.

The proposed package configuration is done by Airbus Helicopters using its years of experience in
making helicopters and in coordination with many SUPER PUMA operators around the world.

Based an the shorter airframe, H215 aerial work mission configuration has an increased payload and
full hook capacity (4.5 cargo sling). It perfectly matches any kind of aerial work/ utility (with internal or
external loads) such as firefighting missions.

A list of equiment named “further available equipment” is provided in addition to the “mission package”
in order to meet more specific needs of our customers.

215 C1 17.101.01 E 13
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

4.1 Aerial Work Standard Mission Configuration

Document Commercial
Description kg lb
reference reference
00-90022-A 00-90022-01-CI "H215 aerial work" standard mission configuration 4646.2 10243.1
00-10038-A 00-10038-02-CI H215 Baseline Aircraft 4563.0 10059.7
As per 215 C1 16.100.01 E
05-21012-A 05-21012-00-FP Wire strike protection system - Fixed parts 1.8 4.0
05-31018-A 05-31018-00-CI Cockpit green tinted upper panes plus sun vizors 3.4 7.5
05-92005-A 05-92005-00-FP Main rotor blade folding system - Fixed parts 3.8 8.4
06-21012-A 06-21012-00-FP Hydraulic hoist with variable speed 75 meter cable, 272kg 6.8 15.0
(246ft, 600lb) - Fixed parts
06-24005-A 06-24005-00-FP 1 rappelling double ring fitted under MGB - Fixed parts 1.8 4.0
06-26010-A 06-26010-00-FP External mirrors (recommended for sling) - Fixed parts 0.5 1.1
06-27015-A 06-27015-00-FP Cargo sling with dynamometer (3 metric tons) - Fixed parts 8.8 19.4
06-27017-A 06-27017-00-FP Cargo sling with dynamometer (4.5 metric tons) - Fixed 9.3 20.5
parts
07-20003-A 07-20003-00-FP 20 troop seats installation - Fixed parts 6.0 13.2
07-71014-A 07-71014-00-CI Casualty-carrying installation (without stretchers and seats) 7.4 16.3
08-12038-A 08-12038-00-CI Collins - Proline 21 - VHF/AM #1 6.4 14.1
08-12038-A 08-12038-01-CI Collins - Proline 21 - VHF/AM #2 6.0 13.2
08-16124-A 08-16124-00-CI Passenger interphone linked to NAT DACS ICS 1.9 4.2
With 8 jacks in cabin
08-81035-A 08-81035-00-CI CV/FDR - L3COM with MFDAU 15.8 34.8

Note: Weight accuracy within ± 2 %

14 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

4.2 Further Available Equipment for Aerial Work Mission


Document Commercial
Description kg lb
reference reference
General Equipment
05-21012-A 05-21012-00-RP Wire strike protection system - Removable parts 11.2 24.7
05-22003-A 05-22003-00-CI Multipurpose engine air intakes (standard version) 66.4 146.4
05-25012-A 05-25012-00-CI Main rotor blades re-inforced sand-erosion protection 0.8 1.8
strip (loose equipment, delivered uninstalled)
05-25013-A 05-25013-00-CI Tail rotor blades re-inforced sand-erosion protection 0.1 0.2
strip (loose equipment, delivered uninstalled)
05-39001-A 05-39001-00-CI Illuminated Map Holder 1.0 2.2
05-81022-A 05-81022-00-CI Central auxiliary fuel tank 324 l (86 US gal) 21.9 48.3
05-84006-A 05-84006-00-RP One ferrying fuel tank 450 l (119 US gal) 21.7 47.8
1 to 4 tanks per helicopter
05-92005-A 05-92005-00-RP Main rotor blade folding system - Removable parts 51.9 114.4
Ground tool equipment
Specific Mission Equipment
06-21012-A 06-21012-00-RP Hydraulic hoist with variable speed 75 meter cable, 47.9 105.6
272kg (246ft, 600lb) - Removable parts
06-24005-A 06-24005-00-RP 1 rappelling double ring fitted under MGB - Removable 2.0 4.4
(1)
parts
06-26010-A 06-26010-00-RP External mirrors (recommended for sling) - Removable 5.9 13.0
parts
Not compatible with removable parts of emergency floatation gear
06-27015-A 06-27015-00-RP Cargo sling with dynamometer (3 metric tons) - 22.6 49.8
Removable parts
06-27017-A 06-27017-00-RP Cargo sling with dynamometer (4.5 metric tons) - 24.5 54.0
Removable parts
Requires the removal of the central optional fuel tank if fitted
06-42010-A 06-42010-00-CI Second white landing light 4.8 10.6
Interior Layout
(1)
07-20003-A 07-20003-00-RP 20 troop seats installation - Removable parts 61.4 135.4
Loose equipment, delivered separatly
07-25018-A 07-25018-00-CI 15 + 2 comfort seats installation 178.2 392.9
07-25025-A 07-25025-00-CI 15 comfort seats installation 150.0 330.7
07-74010-A 07-74010-00-CI Stretcher (NATO type) (1) 8.3 18.3
Loose equipment, delivered separatly
Avionics
08-10002-A 08-10002-00-CI Collins - HF 9X00 - HF/SSB (with control box) 24.3 53.6
08-16029-A 08-16029-00-CI NAT DACS ICS - Complementary set : 4th control panel 2.0 4.4
08-17093-A 08-17093-00-CI NAT - Passenger Address 18.4 40.6
08-31048-A 08-31048-00-CI Telephonics 1600 Weather Radar, displayed on AHCAS 19.3 42.5

(1) Not certified

Note: Weight accuracy within ± 2 %

215 C1 17.101.01 E 15
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

4.3 Aerial Work Mission Performance Data


Configuration Summary

 Helicopter equipped in aerial work mission with 4.5 cargo sling, and external mirrors

Weight
kg lb
 Equipped Empty weight 4677 10311
 Pilots (2 x 85 kg) 170 375

HOGE performance chart:

Pressure-altitude (ft)
10000

9000

8000

7000

6000
ISA
5000

4000
ISA+20
3000

2000

1000
Useful Load (kg)
0
2000 2500 3000 3500 4000 4500 5000 5500

16 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

5 Main Performance
The following performance values and figures refer to an H215 equipped with new engines.
Unless otherwise specified, the values and figures refer to a clean helicopter at Sea Level (SL), in
International Standard Atmosphere (ISA) and zero wind condition.

Performance on 2 engines (AEO)


Gross Weight kg 6,000 7,000 8,000 8,600
lb 13,230 15,430 17,630 18,960

 Max. speed, VNE km/h 304 303 298 278


kts 164 164 161 150
 Fast cruise speed km/h 283 281 278 262
kts 153 152 150 141
 Recommended cruise speed km/h 265 262 258 252
kts 143 141 139 136
 Fuel consumption at recommended cruise speed kg/h 481 486 497 502
lb/h 1,060 1,071 1,096 1,107
 Fuel consumption at 130 km/h – 70 kts kg/h 335 353 374 389
lb/h 739 778 825 858
 Rate-of-climb at 130 km/h – 70 kts m/s 14.7 12.1 9.8 8.2
ft/min 2,894 2,382 1,920 1,618
 Hover ceiling I.G.E. (10ft) at Takeoff Power
 ISA m 6,500 5,100 3,950 3,250
ft 21,325 16,700 12,959 10,663
 ISA + 20°C m 5,850 4,450 3,200 2,300
ft 19,193 14,560 10,499 7,546
 Hover ceiling O.G.E. at Takeoff Power
 ISA m 5,750 4,300 3,050 2,300
ft 18,865 14,108 10,007 7,546
 ISA + 20°C m 5,200 3,550 2,100 1,400
ft 17,060 11,647 6,890 4,593
 Service ceiling (Vz=0.75m/s = 150ft/min)
 ISA m 7,200 5,900 4,650 >2,895
ft 23,622 19,357 15,255 >9,500
 ISA + 20°C m 6,500 5,100 3,800 >2,895
ft 21,325 16,732 12,467 >9,500
 Maximum range
(without fuel reserve, at recommended cruise speed)
 with standard fuel tanks km 678 670 655 642
NM 366 361 354 346
 with central auxiliary fuel tanks km 799 808 790 772
NM 431 436 426 417
 Maximum endurance
(without fuel reserve, at 130 km/h – 70 kts)
 with standard fuel tanks h:min 3:48 3:38 3:26 3:19
 with central auxiliary fuel tanks h:min 4:30 4:26 4:11 4:02

215 C1 17.101.01 E 17
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Performance in external load

(maximum gross-weight of 9,350 kg – 20,615 lb)

 Rate of climb at 9,350 kg 6.4 m/s


1,260 ft/min
 Hover ceiling O.G.E. at takeoff power
 ISA 650 m
2,133 ft
 ISA + 10°C 300 m
984 ft

 ISA + 17°C Sea level

Performance on 1 engine (OEI)

Gross Weight kg 6,000 7,000 8,000 8,600


lb 13,230 15,430 17,630 18,960
 Rate-of-climb at OEI continuous power S.L. m 9.0 6.8 4.7 3.4
ft/min 1,772 1,339 925 669
 Service ceiling at OEI continuous power m 5,200 3,700 2,500 1,800
(Vz = 0) ISA ft 17,060 12,139 8,202 5,906
 Service ceiling at OEI continuous power m 4,500 3,050 1,750 950
(Vz = 0) ISA +20 ft 14,764 10,007 5,741 3,117
 Maximum temperature for takeoff in Cat. A from °C >50 >50 >50 40
clear heliport at S.L.

Maximum takeoff weight at OEI 2min 30s power

ISA ISA + 20°C

 In hover I.G.E. (10 ft) kg 7,500 6,900


lb 16,534 15,211
 In hover O.G.E. kg 6,910 6,320
lb 15,233 13,933

Operating limitations

The helicopter is cleared to be operated within the following altitude and temperature limitations
(according to Flight Manual). For complementary information, refer to Flight Manual:

 Maximum altitude
 Flight M < 8,350 kg : 7,620 m – 25,000 ft Pressure Altitude
M > 8,350 kg : 2,895 m – 9,500 ft Pressure Altitude
 Takeoff and landing : 4,572 m – 15,000 ft Density Altitude

 Maximum temperature ISA + 35°C limited to 50°C


 Minimum temperature - 30°C

18 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Units
NM nautical miles h:min hours:minutes
kts knots kg kilograms
ft/min feet/minute lb pounds
m/s meters per seconds km kilometers
°C degrees Celsius

215 C1 17.101.01 E 19
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

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20 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Performance charts

The performance charts presented hereafter apply to an aircraft as per the standard definition.

 Takeoff weight in hover I.G.E., Page 22


(10 ft, on 2 engines, at takeoff power or max torque, no wind)

 Takeoff weight in hover O.G.E., Page 23


(on 2 engines, at takeoff power or max torque, no wind)

 Takeoff weight from a clear airfield Page 24


(Category A)

 Fast cruise speed Page 26


Pitch : 16.5 for weight ≤ 8,350 kg – 18,410 lb
Pitch : 16° for weight > 8,350 kg – 18,410 lb
ISA

 Fast cruise speed Page 27


Pitch : 16.5 for weight ≤ 8,350 kg – 18,410 lb
Pitch : 16° for weight > 8,350 kg – 18,410 lb
ISA + 20°C

 Recommended cruise speed Page 28


(pitch 15°5, ISA)

 Recommended cruise speed Page 29


(pitch 15°5, ISA + 20°C)

 Rate of climb in oblique flight Page 30


(on 2 engines, at best climb speed, ISA)

 Rate of climb in oblique flight Page 31


(on 2 engines, at best climb speed, ISA + 20°C)

 Rate of climb in oblique flight Page 32


(on 1 engine, at OEI continuous, ISA)

 Rate of climb in oblique flight Page 33


(on 1 engine, at OEI continuous, ISA + 20°C)

 Hourly fuel consumption at fast cruise speed Page 34


(pitch 16°5, M ≤ 8,350 kg, ISA)

 Hourly fuel consumption at fast cruise speed Page 35


(pitch 16°, M > 8,350 kg, ISA)

 Hourly fuel consumption at fast cruise speed Page 36


(pitch 16°5, M ≤ 8,350 kg, ISA + 20°C)

 Hourly fuel consumption at fast cruise speed Page 37


(pitch 16°, M > 8,350 kg, ISA + 20°C)

 Hourly fuel consumption at recommended cruise speed Page 38


(ISA)

 Hourly fuel consumption at recommended cruise speed Page 39


(ISA + 20°C)

215 C1 17.101.01 E 21
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Takeoff weight in hover I.G.E.


10 ft, on 2 engines, at Takeoff Power or maximal torque, no wind

Pressure altitude

22 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Takeoff weight in hover O.G.E.


on 2 engines, at Takeoff Power or maximal torque, no wind

Pressure altitude

215 C1 17.101.01 E 23
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Takeoff weight from a clear airfield


Category A

24 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

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215 C1 17.101.01 E 25
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Fast cruise speed


Pitch: 16°5 for weight ≤ 8,350 kg - 18,410 lb
Pitch: 16° for weight > 8,350 kg - 18,410 lb
ISA

26 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Fast cruise speed


Pitch: 16°5 for weight ≤ 8,350 kg - 18,410 lb
Pitch: 16° for weight > 8,350 kg - 18,410 lb
ISA + 20°C

215 C1 17.101.01 E 27
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Recommended cruise speed


Pitch: 15°5
ISA

28 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Recommended cruise speed


Pitch : 15°5
ISA + 20°C

215 C1 17.101.01 E 29
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Rate-of-climb in oblique flight


on 2 engines, at best climb speed
ISA

30 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Rate-of-climb in oblique flight


on 2 engines, at best climb speed
ISA + 20°C

215 C1 17.101.01 E 31
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Rate-of-climb in oblique flight


on 1 engine, at OEI continuous power
ISA

32 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Rate-of-climb in oblique flight


on 1 engine, at OEI continuous power
ISA + 20°C

215 C1 17.101.01 E 33
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Hourly fuel consumption at fast cruise speed


pitch 16°5
M ≤ 8350 kg
ISA

34 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Hourly fuel consumption at fast cruise speed

pitch 16°
M > 8350 kg
ISA

215 C1 17.101.01 E 35
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Hourly fuel consumption at fast cruise speed


pitch 16°5
M ≤ 8350 kg
ISA + 20°C

36 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Hourly fuel consumption at fast cruise speed


pitch 16°
M > 8350 kg
ISA + 20°C

215 C1 17.101.01 E 37
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Hourly fuel consumption at recommended cruise speed


ISA

38 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Hourly fuel consumption at recommended cruise speed


ISA + 20°C

215 C1 17.101.01 E 39
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

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40 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

6 Service and Support Information

6.1 Assets

Proven reliability and availability based on experience


At Airbus, supporting Customer’s helicopter operations with the highest level of excellence is our priority.
We have developed a strong reputation world-wide for being fully committed to providing Customers with
mission-efficient aircraft combining both high aircraft availability rate and cost-effective support and
services solutions. This high level of performance has been our main target throughout the years, and
therefore Airbus has stressed the importance of sharing operational feed-back with its Customers to
better understand their operational needs, and closely follow-up in-service Reliability, Availability and
Maintainability/Testability (RAMT). The final target is to reach the most optimized operational cost while
ensuring the highest flight safety.

To ensure and the most efficient support of these helicopters whatever the location in the world, Airbus
offers:

• A worldwide service network of 31 Customers Centers, more than 100 distributors,


representatives, training centers, repair and overhaul facilities, and maintenance

• 5 logistics hubs in France, Germany, UK, Hong Kong and the USA

• Customer Service Centers in Europe, Asia and the USA offering around-the-clock Customer
assistance, 7 days a week, 365 days a year

• A wide array of services solutions to meet all operators needs in terms of technical support,
component repair and overhaul, spare parts support, technical publications and training – at
Airbus’ facilities or at Customer’s location.

215 C1 17.101.01 E 41
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

6.2 Inspection Programs


The maintenance program specifies the intervals between maintenance operations that are recommended
by Airbus, irrespective of whether they are mandatory or not.
The program can:
either be used as is,
or be adapted by each operator to suit his own specific organization, provided he complies with
the maximum intervals.

For the performance of scheduled and unscheduled maintenance, Airbus has classified the maintenance
tasks by the following three maintenance levels:

Organizational Level (O-Level)


This Organizational Level (O-Level) comprises tasks such as the daily servicing, pre-flight checks, visual
inspections for condition, replacement of modular components and simple repairs. This work can be
performed by trained helicopter mechanics with standard tools only (no special tools necessary).

Intermediate Level (I-Level)


This Intermediate Level (I-Level) comprises tasks such as smaller repairs ON / OFF helicopter, periodical
inspections and replacement of modular components as well as modifications. This work can be performed
by trained and experienced mechanics and may require the usage of special tools and / or test equipment.

Depot Level (D-Level)


The Depot Level (D-Level) comprises tasks such as repairs OFF helicopter, overhaul of major components
and heavy airframe repair. This work can be performed by Original Equipment Manufacturer (OEM),
authorized repair centers or Airbus and requires the usage of special overhaul and repair tools, as well as
test benches (if required) according to repair manuals or instructions.

The following table provides an overview of all inspections. Scheduled inspections with shorter time
intervals are included in those with longer time intervals.

Scheduled airframe inspections Maintenance level Estimated mean man hours

Daily Check

Before first flight O – Level Pilot’s task

Turn Around Check (between 2 flights) O – Level Pilot’s task

After the last flight Checks O – Level 0.75 MMH

50 FH periodical inspection O - Level 13 MMH

500 FH or 24 months periodical inspection I - Level 220 MMH

7 500 FH or 15 years major inspection D - level 1 200 MMH

Note: All the "hands-on" aircraft values mentioned here above are given on the basis of a 20,000 FH life cycle. They refer only to the
scheduled inspections for the standard helicopter without optional equipment in accordance with the Master Servicing Manual
(MSM). The announced mean man hours are without incoming flight, work preparation, reworking, servicing, Service Bulletin
(SB) implementation and unscheduled maintenance.

42 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Engines Inspection Program


The following table provides an overview of all engine inspections. Each inspection has to be performed for
the respective time frame.

Makila 1A1 Engine Scheduled Inspections Maintenance level Estimated mean man hours

Daily checks (pilot task)

Check before the first flight O - Level 0.08

Check between two flights O - Level 0.08

Check after the last flight of the day O - Level 2.5

50 FH or 1 month O - Level 0.21

750 FH or 3 years O - Level 19

3 000 FH or 4 years O - Level 0.33

Note: List iaw Engine MM rev 03 - August 2016:For further details on the engine inspections and the respective D-Level maintenance
please refer to the applicable engine maintenance manual.

215 C1 17.101.01 E 43
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

6.3 Main Components


6.3.1 Airframe Main Components

Time Between Overhaul (TBO)


The component in question must be removed at each interval that corresponds to the value indicated, in
order to undergo the operations in a specialized workshop that will enable it to be put back into service for
the next interval. The given time limit may be exceeded by 10% of the respective interval limited at 300
FH. All subcomponents may have a Service Life Limit (SLL), rated above the Time Between Overhaul
(TBO) limit.

Airframe main components TBO as per MSM Rev. 003 10/2015x

Alternator 40 KVA 3 000 FH or 10 Years*

Main Rotor Hub 1 500 FH or 24 Years*

Tail Rotor Power Transmission 3 500 FH or 24 years*

Autopilot Hydraulic Unit 3 000 FH

Main Gear Box Main Module 3 000 FH or 24 Years *

Main Gear Box Epicyclic Module 3 000 FH or 24 Years *

MGB Accessory drive Gear Box RH and LH 3 000 FH or 24 Years *

Intermediate Gear Box 3 400 FH or 24 Years

Main Servo Control 3 000 FH or 20 Years*

Tail Servo Control 3 000 FH or 20 Years*

Note: Non exhaustive list. * First limit reached

44 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Time Change Item (TCI) or Service Life Limit (SLL)


A Time Change Item (TCI) is a component which has an airworthiness Service Life Limit (SLL). The
affected component must be removed from service when it reaches the limit indicated.

Airframe main components SLL as per ALS Rev 003. 10/2015

Engine/MGB liaison shaft 20 000 FH or 54 000 Cycles*

Main rotor blade (Standard or De-iced) 20 000 FH

Main rotor shaft 11 000 FH or 34 000 Cycles*

Main Rotor Sleeves 8 000 FH

Rotating and Non rotating Swashplate 20 000 FH

MGB main housing 20 000 FH

MGB support flex plate 9500 FH or 40 400 Cycles*

Tail rotor blade (Standard or De-iced) 20 000 FH

TGB shaft 16 500 FH

TBG housing 3 800 FH

Note: Non exhaustive list. * First limit reached

6.3.2 Engine Main Components

Time Between Overhaul (TBO)


The initial Time Between Overhaul (TBO) values are applicable to the engines / modules / accessories
and are summarized in the tables below.

Makila 1A1 engine overhauls TBO as per Engine MM rev 03 08/2016

Complete engine Modular concept

Intake Casing Module (Module 01) 3 000 FH or 15 years*

Axial Compressor (Module 02) 3 000 FH or 15 years*

HP Generator (Module 03) 3 000 FH or 15 years*

Equipped rear Bearing block (Module 04) 3 000 FH or 15 years*

Power Turbine (Module 05) 3 000 FH or 15 years*

Drain and overspeed valve assy 10 years

Fuel Control; Unit (FCU) 3 000 FH or 7 years*

Note: * First limit reached

215 C1 17.101.01 E 45
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Service Life Limit (SLL)


Certain components of the engine, of which failures could cause a hazardous effect to the engine or its
regulation, have service life limit expressed in cycles (reference flight cycle). The limited service life to
which this term refers is the number of cycles that a critical part can run before having to be withdrawn
from service.

Makila 1A1 engine components under SLL SLL as per engine MM rev 03 08/2016

1st , 2nd, and 3rd stage axial wheel (module 02) 13 000 cycles

Centrifugal Impeller (module 03) 10 000 cycles

Injection wheel (module 03) 5 000 cycles

1st and 2nd stage HP disk (module 03) 9 000 cycles

1st and 2nd stage power turbine disk (module 05) 7 500 cycles

Note: Average experienced rate is about 0.5 cycles/Fh.

46 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

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215 C1 17.101.01 E 47
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

6.4 Technical Support


Airbus proposes a comprehensive range of Technical Assistance services such as:

6.4.1 Front Office Support

On-site Technical Representative

The on-site Technical Representative covers mainly the following activities:


• Relationship interface with the customer
• Aircraft assistance (explanation for usage of special maintenance tools and equipment)
• Troubleshooting (assistance in solving technical events and management of the process from
the diagnosis up to the solution)
• Interface with Airbus mother company (Engineering Support)
• Contribution to fleet technical knowledge management
• Local day-to-day recommendations to optimize the customer maintenance efficiency
• Safety (analysis of events in case of minor or major incidents to identify airworthiness impact)

Aircraft Technical Assistance

Airbus team of skilled field service technicians provides the customer with world-class support and
enhanced services for aircraft maintenance, repairs and retrofits at customer’s premises. As part of this
service Airbus technicians will bring the required tooling to carry out the required maintenance, repair and
upgrade tasks.

6.4.2 Back Office Support

Technical Product Support

Airbus will provide technical knowledge dedicated to your helicopters, aimed at supporting the safe and
reliable operation of the aircraft. A team of highly skilled engineers in close and daily relation with design
office is committed to answer any technical question. This group is also in charge to establish technical
improvements, recommendations for use, customer information (Service Bulletins, Information Notices…),
and is the focal point of contact for technical relation with Airbus.
They can be contacted 24 hours/7 days.

48 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

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215 C1 17.101.01 E 49
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

6.5 HCare® - Material Management


Airbus offers its clients a comprehensive array of material management services to ensure availability and
costs control. This array of services ranges from basic Original Equipment Manufacturer (OEM) spare
parts supply, repair and overhaul services up to comprehensive „by the hour“ support programs.

The different services are each tailored for different user profiles and demands, such as customers:
• with a high number of flight hours
• with a low number of flight hours
• looking for immediate component availability
• that wish budget control

To respond to the different customers' demands, Airbus offers the following services:

HCare Easy: Open & seamless access to all customers under catalogue conditions
• Easy Part for spare parts, components repair & overhaul and second hand parts
• Easy Rental for tools and GSE
• Easy Exchange for components

HCare Smart: Performance commitment, budget control, suited to customers' needs


• Repair By-the-Hour (RBH)
• Exchange By-the-Hour (EBH)
• Parts By-the-Hour (PBH)
• Full By-the-Hour (FBH)

HCare Infinite: Full availability commitment, all-inclusive turnkey solution


Fleet availability

Notes: Specific mission equipment e.g. STC´s might be excluded from above services.
Local authority regulations may have an impact on the above described material management services.

Airbus would be pleased to propose further extensive services adapted to specific mission and customer
expectations, such as stock and maintenance management.
6.5.1 HCare Easy
HCare Easy is a classical way of material support. The material is delivered on demand when needed. It
comprises spare parts, components repair & overhaul, second hand parts, standard exchange and
tool/GSE rental.

The requested level of operational availability determines provisioning part quantities and therefore the
required investment.

With this support concept the customer bears the responsibility to monitor repairs; manage obsolescence
and procure the right mix and quantity of components and spare parts.

50 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

6.5.2 HCare Smart

Repair By-the-Hour (RBH)


The RBH service offers guaranteed repair & overhaul Turn Around Time as well as guaranteed prices.
This additional service to standard repair and overhaul enables the customer to best size its own
inventory of repairable parts. The price for this service is calculated per flight hour, thus enabling the
customer to spread and predict the scheduled and unscheduled maintenance expenses.

The RBH service includes component unscheduled third level repairs (depot level maintenance),
component overhauls, Life Limited Part replacement as well as mandatory modification kits (to the extent
covered by the RBH contract).

Exchange By-the-Hour (EBH)


With the Exchange By-the-Hour (EBH) service, Airbus gives the customer the option to secure
unscheduled maintenance costs while remaining responsible for the scheduled events (overhaul, life
limited part replacement). Price for this service is calculated per flight hour.

The EBH service includes component unscheduled repairs and guaranteed parts replacement within 24
hours FCA (Incoterms 2010) through Standard Exchange based on a dedicated inventory. This service is
available for dynamic components, blades and basic equipment.

Parts By-the-Hour (PBH)


The Parts By-the-Hour (PBH) service is a comprehensive program that offers and balances at the same
time guaranteed maintenance costs, reduced inventory and minimized helicopter downtime. This service
is intended for customers looking for cost control and high level of aircraft readiness. Price for this service
is calculated per flight hour.

The PBH service includes component unscheduled repairs component overhauls as well as Life Limited
Part replacement. Parts replacement can be guaranteed within 24 hours FCA (Incoterms 2010) through
Standard Exchange based on dedicated inventory. This service is available for dynamic components,
blades and basic equipment.

Full By-the-Hour (FBH)


The Full By-the-Hour (FBH) service is an extension of the PBH service including consumables and
hardware.

This service is intended for customers looking for total cost control and high level of aircraft readiness.
Price for this service is calculated per flight hour.

6.5.3 HCare Infinite


The HCare Infinite program provides a fleet availability commitment from Airbus to customers. It is a
turnkey solution, adapted to customer needs, enabling customer to focus on flights while Airbus takes
care of supporting the customer fleet.

The program comprises material support, logistic management and technical services.
Price for this service is usually calculated per flight hour.

215 C1 17.101.01 E 51
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

6.5.4 A complementary Initial Provisioning of Spare Parts and Tools


Within that range, Airbus provides a comprehensive initial provisioning package. It includes spare parts,
tools, test equipment, etc.to sustain helicopter operations for a defined initial period of time. The
dimension of the package is tailored to the number of helicopters, number of operating bases, flight hours
per year and requested availability.

6.5.5 Logistics assistance

Airbus proposes a on-site logistics assistance through a Logistics Field Representative (LFR) present at
customer premises to optimize logistics flows between Airbus and the customer.
The LFR is the privileged interface between the customer and Airbus given the LFRs knowledge of
internal processes and logistic tools / network. The LFR is able to assist the customer on material and
inventory management, logistics forecasting, order administration and will report on the logistics activities.

6.5.6 Maintenance, Repair and Overhaul (MRO)


Airbus proposes a complete range of industry-leading inspection, repair and overhaul capabilities for the
full range of Airbus product range, with optimized turn-around times and cost-efficiency.
Approved by the most stringent airworthiness authorities in the world, Airbus industrial facilities ensure
the highest quality for the maintenance, repair and upgrading actions. Airbus Maintenance Repair and
Overhaul covers the four major areas as follows:
 Dynamic component
 Blades
 Equipment
 Aircraft Maintenance, Repair & Upgrades

6.5.7 Aircraft On Ground (AOG) Service


Airbus provides a twenty four hours a day/seven days a week and three hundred and sixty five days per
year (24/7/365) AOG service to guarantee an efficient service and respond quickly to any AOG situation.

An Aircraft On Ground (AOG) service is available for orders of spare parts. The order placed by the
customer shall cover an actual failure (and not a scheduled maintenance shortage) and may consist of
up to 3 items per grounded aircraft listed in the Illustrated Parts Catalogue (IPC), except main
assemblies, raw materials, ingredients and hazardous material. In the case of direct part availability, the
parts will be immediately delivered under CIP (Incoterms 2010) conditions to the nearest international
airport with delivery times dependent on the region and export license requirements (normally 48 to 72
hours).

The AOG Department is responsible for answering to the following customer requests 24/7/365:
 1st level troubleshooting and diagnosis assistance
 Part ordering with immediate information on part availability
 Part delivery, repair solution (even temporary) or any possible service to put helicopter back to
flight line.

52 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

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215 C1 17.101.01 E 53
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

6.6 Engine Service and Support Programs


Always careful to maximize the efficiency of your operations and reduce your costs, Safran Helicopter
Engines, the engine manufacturer has developed and improved its service offering.

Safran Helicopter Engines puts at customers’ disposal 32 Repair Centers across the globe, supplemented
by several new factory-authorized service facilities strategically located near customer’s operations.

Safran Helicopter Engines range of services covers:

• Classical Repair and Overhaul


• Standard Exchange
• AOG services
• By-the-Hour services

Within the By-the-Hour coverage, Safran Helicopter Engines developed specific maintenance packages,
as summarized hereafter.
Safran Helicopter Engines Global Support Package (GSP)
For military and parapublic missions, the aircraft must be operational at any time.
Safran Helicopter Engines GSP service includes an extensive range of options that can be tailored to
customers’ needs.
To bring more reliability, safety and availability while controlling budget and cost, Safran Helicopter
Engines proposes to forge a real partnership through four service packages:
• Equipment Availability And Stock Optimization: To control key parameters to reach
results on stock optimization and availability equipment.
• Up To Depot Level Maintenance (From Level 2 to 4): To manage engine maintenance
from level 2 to 4, with flying hours invoicing and guaranteed prices.
• Financial Solutions: To bring visibility and help to finance operational needs.
• Support Of "O" Level Maintenance: To facilitate "O" level maintenance execution.
Safran Helicopter Engines Support By the Hour (SBH)
Safran Helicopter Engines SBH is a comprehensive service for civilian missions, providing financial and
operational coverage for engine support.
• To customers choice, it can cover scheduled as well as unscheduled events, limiting
exposure to unexpected expenses.
• Customer „pay as customer flies": SBH provides a fixed cost per engine flight hour. It is
directly linked to customers‘ flight activity.

One SBH, many solutions: Safran Helicopter Engines SBH is one single name and concept offering flexible
and standard combinations between 4 dimensions:
• Coverage: scheduled and/or unscheduled events, with flexibility on some engine
components. Complete engine or modular maintenance.
• Availability: pool access option with standard exchange or rental
• Logistics: a choice of transport solutions
• Finance: different payment terms, contract duration

54 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

SBH was made to be tailored to customer exact needs.


Safran Helicopter Engines SBH benefits:
• Predictability: Control of budget and smooth of engine maintenance costs: expenses are
clear and predictable
• Flexibility: Safran Helicopter Engines SBH offers total modularity, to cover customers‘
exact needs
• Insurance: scheduled and/or unscheduled coverage, with risks partially transferred to
Safran Helicopter Engines
• Availability: effective replacement solutions including Standard Exchange, available
through Safran Helicopter Engines’ worldwide pool
• Win-win: contractual commitments on hourly rates and lead times
• Visibility: clear view of combinations and options

Safran Helicopter Engines Operator Online Support (tools)


Customers feedback has also allowed Safran Helicopter Engines to greatly improve tools, a website
dedicated to operator support. Safran Helicopter Engines Operator On Line Support is a fully interactive
website developed and programmed specifically for customer support needs. A portion of the site is
available to anyone seeking information regarding Customer Support services and activities. The other
portion of the site is exclusively available to clients, providing a wealth of information and services, such
as:
• Technical Publications
• Direct communication access with the needed resources
• On-line training
• A clear overview of all other Safran Helicopter Engines services such as second hand
engines and warranty
• ... and much more to serve customers

215 C1 17.101.01 E 55
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

6.7 Training
With over 50 years of experience, the Airbus Helicopters Training Centers provide the world's leading
helicopter training for pilots and technicians, whether civilian or military.
Since 2011, a completely new blended learning process based on interactive learning with the latest
technology for theoretical and practical instruction is implemented. The instruction team is composed of
experts in their fields with the utmost operational experience and knowledge.

Although a lot of things have changed in the past 50 years Airbus major goal remains unchanged: to
stand up to customers' expectations and to contribute decisively to flight safety.

The course catalogue is designed to cover the full range of customers' training needs. Nevertheless,
Airbus can also provide customers' organization with the most effective training solution tailored to
customers' demand.

The high quality of Airbus training courses is assured by a very strict internal quality system and regular
audits by national authorities (EASA, FAA, DGAC, LBA, CAA, CAAC…). The main Training Centers is
certified to issue certificates according to EASA Part 147 and Part FCL.

Airbus has set up a network of 24 training centers and 23 Full Flight Simulators all over the world.
Centers are equipped with multimedia classrooms. This includes computers overhead projectors and
state-of-the-art means such as Computer Aided Instruction (CAI), Computer Based Training (CBT) or
Instructor Lead Presentation.

56 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

For detailed information refer to:


www.airbushelicopters.com/website/en/ref/Training-&-Flight-Ops_72.html

Example of basic H215 training course

THEORETICAL FLIGHT
COURSE TYPE COURSE REFERENCE FSTD
INSTRUCTION INSTRUCTION

Initial Type Rating


2,6 weeks N/A 23 FH
Pilots With IFR extension

Type Rating Instructor 6 days N/A 12 FH

COURSE TYPE COURSE REFERENCE THEORETICAL INSTRUCTION

Airframe Type rating


6 weeks
(including Engine Course)
Technicians
Avionic Type Rating 5 weeks

Blades Maintenance and repair Up to 2 weeks

Note: Training duration and content are given as information and depend on pilot or technician
qualification or experience and the configuration of the aircraft. Complementary courses may be
required.

FSTD: Flight Simulation Training Device

Engine Training Courses


Training courses dedicated to Engine Maintenance are also organized by Safran Helicopter Engines
Academy and approved centers the world over.
Up-to-date course calendars, on-line tests and e-learning modules are also available on the Safran
Helicopter Engines Operator On-Line Support (tools web site).

215 C1 17.101.01 E 57
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

6.8 Technical Publication


Airbus provides the technical publications required for safe operation and cost effective maintenance.
Airbus technical publications are available on Keycopter® portal within eTechpub service. An interactive
electronic medium, O.R.I.O.N, is available.
O.R.I.O.N. includes the maintenance and identification information and contains a minima
• Aircraft Maintenance Manual (AMM),
• System Description Section (SDS),
• Master Servicing Manual (MSM),
• Illustrated Parts Catalog (IPC),
• Wiring Diagram Manual (WDM),
• Structure Repair Manual (SRM),
• Standard Practices Manual (SPM/MTC)
The technical publications are available in English. They include the latest information and are updated
regularly.
Keycopter /eTechpub also provide access to the List Of Applicable Publications / Status Revision
Documentation (LOAP/SRD), Flight Manual (FLM), Pilot’s Check List (PCL) and Master Minimum
Equipment List (MMEL).
Along with Keycopter / eTechpub, Airbus provides a hard copy of
• Flight Manual,
• Master Minimum Equipment List (MMEL),
• Pilots-Checklist,
• Logbooks
• Historical Record.

The delivery of hard copies may be cancelled without further notice in case of changes to the legal
requirements.
As chargeable option, the technical publications are also available on PDF format on Keycopter portal.
When online solutions do not fit to user constraints, physical may be proposed as chargeable options:
• O.R.I.O.N. light on USB Key, same content than O.R.I.O.N on line but with a reduced set of
functions
• O.R.I.O.N. full on USB Key, same content than O.R.I.O.N on line but as local network
solutions (full functionalities)
• Hard copies

Selected Component Maintenance Manuals (CMM) are available on PDF format:


• On Keycopter / eTechpub as Online Component Maintenance Manual (OCMM).
• On USB key as Electronic Component Maintenance Manual (ECMM).

The engine documentation is provided by the engine manufacturer.

58 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

6.8.1 Technical Information Publication on Internet (T.I.P.I.)


The Technical Information Publication on Internet (T.I.P.I.) website is entirely dedicated to provide a real-
time issuing service for the following publications:
• Service Bulletin (SB), Alert Service Bulletin (ASB), Emergency Alert Service Bulletin
(EASB), Service Letter (SL), Information Notice (IN), Safety Information Notice (SIN),
Technical Information Letter (TIL), Flight Operations Briefing Note
• Master Minimum Equipment List (MMEL)
• Technical Improvement Proposal (TIP)
• Revisions of Flight Manual (FLM)

The T.I.P.I. application is now also available for tablets and smartphones. The T.I.P.I. application for
smartphones and tablets can be downloaded free of charge by following the link:
http://www.airbushelicopters.com/tipi/ or in a mobile equipment application stores (Apple store, Play Store
- formerly Android Market, etc.).

Main Features
• Each time one of the above listed publications is issued, the customer is automatically
informed by an e-mail.
• A small summary, already included in the e-mail, helps the customer to quickly
understand the subject.
• Small icons allow the customer to immediately identify the type of information received.
• The download of the publication in PDF format is possible after logging on the T.I.P.I.
website.
• A keyword search tool is provided (aircraft family, type of publication, date of edition,
etc.).
• Address: www.airbushelicopters.com/techpub
• The publications are available in English.

215 C1 17.101.01 E 59
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

6.9 Customer Flight Operations Support and services

This new set of support & services activities aims at answering all operational related constraints and
issues met by pilots and operations departments.

6.9.1 Pilot Assistance (on site)


Through on-site pilot assistance, Airbus provides customers’ pilots complementary knowledge on their
new helicopter and also on how to master the associated mission systems and equipment in customer’s
specific operational environments.
Available for civil and military operations, it is built according to customer’s specific needs and is held at
customer’s desired location. This pilot assistance can be provided at helicopter delivery, and also upon
request at any time.

6.9.2 Crew Help Desk (on-line support)


The Crew Help Desk provides answers to email queries relative to best knowledge and operation of the
helicopter among e.g. regulations, aircrew publications, aircraft limitations, performance,
procedures/operations and systems. The Crew Help Desk support is ensured through the worldwide
Airbus network. This service is provided free of charge.

6.9.3 Pilots Check-list – PCL - (Operational Documentation)


The PCL presents abbreviated standard operating procedures based on the helicopter flight manual
(FLM) or the flight crew operating manual (FCOM).

The PCL does not replace nor supersede the current FLM/FCOM. It is updated in accordance with the
corresponding FLM/FCOM revisions when applicable. The PCL is provided in PDF/paper format, in
English language.

6.9.4 Flight Ops Briefing Note -FOBN - (Operational Documentation)


Customers Flight Ops Department publishes on Customer or Internal request briefing note to address
Fleet Safety and Ops Procedures needs.

The FOBN are distributed free of charge on T.I.P.I.

6.9.5 Flight Crew Operating Manual – FCOM - (Operational Documentation)


The FCOM is issued as a guideline for operators to develop their own Standard Operating Procedures in
accordance with applicable requirements. It is designed for a specific model, type of operation and
configuration.
In any case, the approved Flight Manual remains the only official document with regards to certification
authorities.

6.9.6 Safety Management System (SMS) Services


A Safety Management System (SMS) is a structured approach to safety management, which
encompasses the organizational structures, responsibilities, policies and procedures necessary in order to
ensure safe operations of a company.
Airbus Helicopters International Services (AHIS) consulting division can support the introduction of SMS in
Customer’s organization. AHIS consulting experts have extensive operational and technical knowledge
and can provide practical solutions tailored to customer’s needs.

60 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

6.9.7 System & Software Services

Airbus proposes a set of system and software services:

System and configuration management services:


• Support, services or tools related to the system & software configuration management
• The configuration management of the loadable/configurable equipment is fully managed
in the technical documentation (Technical Logbook, IPC, SB).

Loading and logistic services:


• Spare & repair (preloaded equipment)
• Customer software loading package (loading tool, documentation, training, software
distribution). The loading tool provides customers with autonomy for loading/configuring
their equipment.
• Equipment loading service in Airbus network
• Equipment loading by Airbus at customer premises

Software maintenance services:


• Airbus will propose software maintenance services consisting in regular maintenance
releases.

H Care Connected Services


Two families of essential service package (online or locally) accessible through Keycopter and the e-Apps
Apple store:

 H Care Fleet - for a smarter fleet management. The full e-solution by Airbus for your Technical
Log Book linking Flight Operations, Airworthiness and Maintenance Crew (mobile and Web
based).
 Monitor & control fleet status in real-time
 Record flight reports
 Manage technical events

 H Care Flight – for efficient flight preparation


 Weight and Balance computation
 Performance calculation
 Heli Tab, a portable Electronic Flight Bag for mission planning on ground and mission
execution in flight

215 C1 17.101.01 E 61
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Abbreviations

Abbreviation Meaning
AEO All Engines Operative
AFAQ Association Francaise d'Assurance Qualité
AGL Above Ground Level
ALS Airworthiness Limitations Section
AMM Aircraft Maintenance Manual
AOG Aircraft On Ground
CAA Civil Aviation Authority
CAI Computer Aided Instruction
CBT Computer Based Training
CMM Component Maintenance Manual
DA Density Altitude
DGAC Direction Générale de l´Aviation Civile
DMC Direct Maintenance Cost
EASA European Aviation Safety Agency
FAA Federal Aviation Administration
FH Flight Hour
FLM Flight Manual
GCNP Grand Canyon National Park
GPS Global Positioning System
ICAO International Civil Aviation Organisation
IFR Instrument Flight Rules
IGE In Ground Effect
IPC Illustrated Parts Catalogue
ISA International Standard Atmosphere
JAA Joint Aviation Authorities
JAR Joint Aviation Requirements
LBA Luftfahrt-Bundesamt
LOAP List of Applicable Publications
MCP Maximum Continuous Power
MMEL List of Master Minimum Equipment List
MMH Mean Man Hour
MSM Master Servicing Manual
OEI One Engine Inoperative
OEM Original Equipment Manufacturer
OGE Out of Ground Effect
PA Pressure Altitude
PBH Parts By the Hour
RAM Reliability, Availability and Maintainability
ROC Rate Of Climb
SBH Support By the Hour
SDS System Description Section
SL Sea Level
SLL Service Life Limit
TAS True Air Speed
TAT Turn Around Time
TBO Time Between Overhauls
TIPI Technical Information Publication on Internet
TOOLS Turbomeca Operator On-Line Support
TOP Takeoff Power
UMIP Unscheduled Maintenance Insurance Plan
®
VEMD Vehicle and Engine Multifunction Display

62 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Abbreviation Meaning
VFR Visual Flight Rules
VNE Never Exceed Speed
VTOL Vertical Takeoff and Landing
Vtoss Takeoff safety speed
Vy Optimum climbing speed
Vz Rate-of-climb
WDM Wiring Diagram Manual

215 C1 17.101.01 E 63
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.
Technical Data

Manufacturer's notes

Airbus Helicopters policy is one of on-going product enhancement which means that alterations
in definition, pictures, weights, dimensions or performance may be made at any time without
notice being included in those documents that have already been issued.

This document cannot thus be taken as an offer or serve as an appendix to a contract without a
prior check as to its validity and prior written agreement of Airbus Helicopters.

The operational or certification regulations, as defined by the local authorities, can make
compulsory the installation of some of the equipment or recommended solutions, listed in this
document. This list does not claim to cover the whole of the worldwide operational requirements
nor the equipment not specifically related to the helicopter (for example: life jacket) or necessary
for particular missions (for example: supplemental oxygen). The operator is responsible for
ascertaining with his local authorities that the planned configuration of the helicopter complies
with regulatory requirements for the area(s) of operations and the type(s) of mission(s)
considered.

Airbus Helicopters, its logo, H215, are trade marks of the Airbus Helicopters group.

Disclaimer
Airbus Helicopters is committed to strict compliance with all applicable export control regulations and
requires a corresponding commitment from the Customer.
Some items/commodities are controlled under at least one export control law or regulation and therefore
may require export authorization(s) and Airbus Helicopters cannot guarantee that they will be granted.
Nevertheless Airbus Helicopters will perform all necessary procedures for obtaining such authorization(s).

The Customer shall support the authorization(s) application(s) procedure(s) by providing the necessary
documentation and information, particularly end-user certificates, undertakings, documents on the
utilization of the items/commodities, etc. The Customer shall comply with the conditions of the export
authorization(s).

Airbus Helicopters reserves the right to deliver the helicopter without the controlled items, should the
competent authorities deny or delay export authorization(s). The same is valid if the competent authorities
do not react at all or in cases of a return without action or if otherwise the absence of a required
authorizations or provisions of any regulations inhibit a delivery in time.

64 215 C1 17.101.01 E
The data set forth in this document are general in nature and for information purposes only. For performance data and operating limitations, reference must be made to the approved flight manual and all appropriate documents.
This document is the property of Airbus Helicopters; no part of it shall be reproduced or transmitted without the express prior written authorization of Airbus Helicopters and its contents shall not be disclosed. © Airbus Helicopters 2017 – All rights reserved.

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