Vijay Lingala

New York, USA 908.285.4817 vjlingala@yahoo.com | www.linkedin.com/in/vlingala

Senior IT Infrastructure and Cloud Executive

A customer focused, results-oriented leader with an extensive background in developing and implementing global IT
strategies. Managed large-scale cloud (Azure and AWS Certified) buildouts and migrations and consolidations for
internal users and external clients in industries such as banking, financial services, and insurance. Set-up and
managed global IT infrastructure and Operations providing 24x7, follow-the-sun, support for global users.
Managed a large portfolio of projects simultaneously providing IT operational excellence and application
migrations and transformation. Skilled in Agile, Scrum and Lean Program Management, application development
and implementations using CI/CD, Migrations and Management of SaaS, PaaS, IaaS and BPaaS offerings, Global
delivery teams, IT Governance, Security and Compliance. IT Budget Planning. Business impact analysis, BCP / DR
Planning. Received multiple leadership awards.

Industry Expertise: Banking, Financial and Insurance Services

IT Governance, Strategy, and Financial Skills:

 Creation and implementation of IT policies, procedures, standards.
 Working with internal and external security and compliance staff, enforced compliance with IQ/OQ, HIPAA,
SOX, SOC-2, PCI, GDPR and other regulations.
 Strategic IT planning and direction by working with the CIO, CFO, CEO, and Senior Leadership team
 Defined relevant SLA’s and KPI’s, MSA’s, SOW’s and Contracts
 Proposed and implemented strategies and new technologies meeting business strategic plans.
 Active participation in IT Technology reviews with business / IT stakeholders
 IT budget planning including CAPEX / OPEX expenditures and optimization
VP Infrastructure and Cloud Services ………………………………….……………….… Sep 2019 to May 2020
Tech Mahindra (Americas), Inc.
Led global digital IT strategy, cloud strategy. (AWS, Azure Certified), global IT infrastructure strategy and services, IT
service transitions, transformations, cloud migrations. Managed global IT infrastructure services and IT operations,
digital, DevOps, IoT and AI enablement for optimized business solutions. Interacted with business leaders on a
continuous basis for business solutions, project status, escalations, business impact, BCP / DR Planning.

AVP - Regional Head of IT Infrastructure …………………………………………….…… Apr 2016 to Aug 2019

Cognizant Technology Solutions –

Managed global IT infrastructure for Cognizant Technology Solutions, a 200,000+ employee IT outsourcing firm. Led
global digital IT strategy, cloud strategy and migrations (Office 365 and Azure), global IT infrastructure strategy and
services, data center and hybrid cloud transformations, Migration of ERP systems, internal applications to Microsoft
Azure/AWS, and Internal / external IT operations Global Resource management, mentoring and guiding the teams
including their professional growth. External clients included banking, financial services, and insurance companies
 Managed multiple data center consolidations and move projects for transformation to cloud and Software as a
Service (SaaS) environments.
 Global O365 migrations and migration of various internal applications to Microsoft Azure and AWS
 Managed internal IT infrastructure services, including end-user services, service desk, voice network and
phones, VOIP, Unified Communication Services, SD-WAN, AV, and mobile devices
 Established security and operational management for cloud and datacenter environments
 Created IT and Security standards, procedures, and services.
 Managed End-User expectations
 100% CSAT achieved with highest customer (internal and external) satisfaction on a regular basis
 Delivered Projects ahead of schedule and well within budget.
 Established “One Team” synergy and momentum creating efficient team bonding and gaining the trust and
confidence with teams and stakeholders from various business units
 Managed vendor negotiations, contracts, MSAs, SOWs, SLAs.

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Vijay Lingala
New York, USA 908.285.4817 vjlingala@yahoo.com | www.linkedin.com/in/vlingala

AVP - Divisional Head - Infrastructure Services Division .......................................... … Sep 2009 to Apr 2016
HCL AMERICA, INC.
Led and managed various projects and steady state operations, including application and infrastructure migrations and
transformations for banking, financial and insurance clients. Built global shared services teams and service delivery
management, including services from onsite, near-shore and offshore delivery centers. Managed projects and
operations with budgets ranging from 10 MM to 80 MM for internal users and external clients.
 Led IT operations and successfully completed projects, including transition and transformation projects, in
some of top financial and banking companies in the country.
 Managed internal IT infrastructure services, including end-user services, service desk, voice network and
phones, VOIP, Unified Communication Services, SD-WAN, AV, and mobile devices
 Conducted DR analysis and planning including Business Continuity Planning, data center migrations and
consolidations and planning and implementation of BAU (business as usual) policies and services.
 Managed complex cloud migrations/transformations for leading worldwide retailer and financial companies.
Sr. Engagement Manager - Director ……………………………………...…………………… Nov 2007 to Sep 2009
WIPRO Technologies – Global Technology Infrastructure Services Division
Led infrastructure implementation project for World’s Largest Retailer, infrastructure rollout in multiple datacenters to
support e-commerce initiative and global business model. Complex environment with active DR supporting multiple
data centers including vendor management and overall program responsibility including sustained steady state internal
operations.
 Provided Internal IT operational support for major banking and financial companies (on prem data centers).
 Provided transformed Infrastructure Services to various small to medium size companies. These were various
projects to implement digital transformation initiatives of New York City Department of Health and HHC.

Sr. Director ………………………………………………………………………….………………. Jul 1995 to Oct 2007

APPLIED CYBERNETICS, INC. – A System / Network Integration and ASP / ISP solution provider
 Data Center management, quality assurance, vendor management, resource management
Education:
 Executive Program, Digital Business Strategy, MIT Sloan School of Management
 Executive Program, Artificial Intelligence, MIT Sloan School of Management
 MBA in Management Information Systems, University of South Florida (not graduated)
 Bachelor of Science in Management Information Systems, University of South Florida
Certifications:
 Azure Fundamentals, AWS Cloud Practitioner
 ITIL 4.0, Lean Six Sigma Green Belt, MCP, CCNA, Agile Project Management
Publications:
 “Artificial Intelligence in Natural Language Processing – Its Effects and Dynamics,” IEEE article
 “Artificial Intelligence for Business Trends and Projections – A Business Intelligence Solution,” IEEE article
 Other technical publications in various technical periodicals and technical forums
SKILLS & TECHNICAL EXPERTISE
 Global Service Delivery, Migration and Transformation, Data Center builds and consolidations
 AWS and Azure Certified, Google Cloud offerings – Implementations, Migrations and Management
 SaaS, PaaS, IaaS and BPaaS offerings – Implementations, Migrations and Management
 Public, Private, Hybrid Cloud, Digital, DevOps, IoT, AI - Automation implementations.
 Global Program Management, SDLC Management and Deployments with CI / CD
 Business Development, Technical Sales Solution Support and Validations for Technical proposals, network
architecture development, Cloud architecture, development and deployment at Infrastructure level, network
infrastructure deployment, Agile, Scrum and Lean Program Management
 Microsoft Server platforms, Networks and Operating Systems -- Linux, Unix, RedHat, Microsoft Server OS
 RDBMS, Oracle, MySQL, PostgreSQL, JAVA, Chef, GIT, Terraform
 LAN and WAN networking including SD-WAN, Broadband, MPLS, VoIP, Unified Communications, QoS,
TCP/IP, routers, switches, load balancers, firewalls, CISCO PIX, IDS, routers, switches

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