E Mail Eti uette Assignment

Quiz Assignment 03

*Required

Email address *

audichinmay14@gmail.com

Name and registration ID *

Chinmay Satish Bhangale, M1910006

E mail Address *

audichinmay14@gmail.com

What is the name for the program or service that lets you view e-mail messages?C. D. 1 point

Web browser

E-mail clients

The Tardis
 Outlook Express

Clear selection

When should I forward e-mail? * 1 point

I feel it s important

I know the other person should have the information.

The topic is commendable and important to all on liners.

I type a personal comment about why I am forwarding that specific e-mail to that
specific person.

Option 5

What should I do before sending a very large attachment? * 1 point

. Just attach it and send it.

Send it first thing in the morning and call to make sure it was received

Send it during week days.

Compress the file, then ask first when would be the best time to e-mail it.

What is the best way to make several points in an email? * 1 point

Include all the points in the first paragraph.

Include all the points in the last paragraph. 2

Use lists with bullets or numbers.

Put it on a banner and rent an airplane to fly over the office pulling the banner.
 Option 5

What is the most important thing I should do with every e-mail? * 1 point

Spell check, use full sentence structure and use proper grammar.

Have a nice greeting: Hi, Hello, ETC.

Have a proper sign off: TIA, Sincerely, ETC.

All of the above.

Which of these should be avoided in an E-mail? * 1 point

Wrong E mail address

Subject line

Smileys

Re reading
Case Study : AVOIDING NEGATIVE MESSAGE DOES NOT HELP Although 10 points
Sudipta was Shaina’s manager, they were good friends. They were hired around the
same time about a year ago, and they first meet during interview and attended the
induction programme together. Supdita held an advantage owing her master’s
degree and a couple of years of work experience. Shaina was relatively new in
industry. Sudipta was offered a managerial position, and Shaina was to report to her.
Although it was a manager – subordinate relationship, they never looked at it
anyway, and the synergy between both of them was very good.They both performed
well in their respective duties. Shaina was working on an important project a
compilation of the history of their company, which had completed 50 years of
operations. It was Sudipta who nominated Shaina, when Sudipta herself was
assigned the responsibility to compile important data and prepare a report on the
company’s performance and social relevance in the half century of its existence. The
director of the company was eagerly awaiting the first draft report.However, things
soon got complicated. With the onset of global economic recession, the company
needed to downsize at short notice. Amongst the employees who had to be laid off
was Shaina. The information was to be passed on the employees concerned by their
respective managers. Alongside a notice announcing the downsizing on the main
notice board, a list of the names of employees who were being laid off was also to be
put up.It fell upon Sudipta to convey the bad news to Shaina. Sudipta found it
difficult to pass on the bad news, particularly owing the good relationship that she
shared. Sudipta thought she could stay silent and in a couple of days Shaina would
anyway get the news from the notice board.Downsizing was the topic of
conversation among executives during tea breaks. As the requisite information was
only available with the managers and the higher management, most executives were
very apprehensive about their fate. Shaina was sure that Sudipta would give a good
feedback on her performance and would try to argue against her expulsion. Shaina
thought that in the worst case, Sudipta would at least inform her as soon as she her
herself learnt anything. She focused her energy on the project of compiling the
company’s history.Sudipta stayed quiet about the issue. One day, Shaina, out of the
curiosity, checked the notice board. It had a notice with the names of employees
who were being laid off. She thought she had misread it and checked again. Her
name was on the list She was shocked: How could Sudipta not tell her? A couple of
 name was on the list. She was shocked: How could Sudipta not tell her? A couple of
her colleagues passing by whispered, ‘look how she is pretending to be shocked, as if
she did not know it already!’Shaina was too upset to go to Sudipta and ask for
clarification. She just wrote a one-line mail to her and left. Feeling very bitter, she
said to herself that she would never return to the organisation. The report that
Shaina was working was still incomplete.The next day, Sudipta opened her mail and
saw Shaina’s mail. It said, ‘I am more disappointed with you than the company.

Goodbye.’ The next mail was from the personal assistant to the director. It was a
reminder. The report that Shaina was working on was to be submitted within a
couple of weeks. Question: 1. How do you think Sudipta could have handled the
situation better from the beginning? 2.Now, Sudipta has a two-fold task ahead of
her. She must write to Shaina giving her the reason why she was laid off and also
persuade her to come back and complete the project or hand over the project to
another person. Draft the Email *

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Write the parts of an Email and explain each in brief * 4 points

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