Diskusi 1

1. How do you distinguish between informal and formal English language and why do you
think it is important to learn both languages?

Informal language is more casual and spontaneous. It is usually used when communicating
with friends or family either in writing or in conversation.
Formal language is less personal than informal language, formal language is serious and
interesting. It is usually used when speaking or writing for professional or academic
purposes like university assignments.
Different with informal language, formal language does not use colloquialisms or
contractions.
I think it is important to learn both of languages because you can decide when to use formal
and informal language depends on who you are speaking with, and what you talking about.

(Source: BMP MKWI4201/Modul 1:1.6)

2. Compare these two sentences.

A) Sorry, but we can’t meet this deadline.
B) We regret to inform you that we will not be able to meet this deadline.
What do you think is the difference between sentence A and sentence B? Explain your
answer based on this week’s learning material.

Sentence A expressing regrets in informal language, it is usually used when communicating

with friends or family. Sentence B actually has a same meaning with Sentence A but the
difference is it is in formal language and it is usually used when communicating on
professional purpose.

3. How would you explain the difference between slang and colloquialism? Please provide 2
(two) examples of each.
The main difference between slang and colloquial language is that the slang refers to the
informal usage of language, especially by certain groups of people such as teenagers, while
the colloquial language is the informal use of language consisting certain words or
expressions used by common people.
Examples of Slang :
 Arm and a leg (something extremely expensive)
 Skiving (avoiding work or school)
Examples of Colloquial :
 Whatcha doin’ this weekend?
 How ya been all this time?
Diskusi 2

1. Why is it important to use proper grammar, punctuation and capitalization in English

writing?
In English writing there is a thing that called “Good Writing”. The elements of good writing
are simple; grammar, spelling, punctuation, and capitalization. By mastering the rules and
conventions, you will make your writing easier to understand and more enjoyable to your
readers.
Then, why is it important to use proper grammar? It is important because grammar provides
the rules for common use of both spoken and written language so we can more easily
understand each other.
Punctuation is important to helps convey the precise meaning of a sentence. Like
punctuation, capitalization helps convey information. The first word of every sentence is
capitalized, signaling that a new sentence has begun. Proper nouns– the name of a
particular person, place, or thing– are capitalized to indicate uniqueness.

2. Find a picture of an office room online. Then, write a descriptive paragraph consisting 4-5
sentences containing; an introductory sentence, location of the office, interesting features
of the office, and what you feel about the office.

I work in an government office. I have been working for about three years as an back office
staff. The office is located at Pemuda Tungkul street, Hilir Kantor, Landak Regency of West
Borneo Indonesia. It is a two-floor building.

I can concentrate on working and studying because the office is very comfortable and quiet.
That is what I like from the office. Although it is particularly small, the office is clean and
cozy. The lightning, temperatures and ventilation of the office are great.
Diskusi 3

Having learned the materials in Session 3, now please discuss the following questions.

1. How would you explain the difference between memo and email?
2. Imagine you are working in another city/overseas. Write an email to one of your family
members stating how you are and that your contract almost ends so you will be back
home soon.

Answer:
1. Memo or memorandum is a concise and informal communication within an organization
to inform about policies, procedures, or any other official message.
Email is another form of routine electronic communication within an organization or
outside the organization. It requires an email account and internet connection.
Memo is short and precise, it is not required a signature, it is exchanged within the
organization, and it contains a header, date, and subject. Different with memo, email is
Informal and routine message, it is actually inserted a signature used as a complimentary
closing of the message, it can be exchanged between anyone, and it contains an
introduction, body, a closing, subject line, and recipient's email id.

2. This is my email;

Dear Lisa,

How have you been, my one and only lovely sister? I hope you are always fine.
How about your school? It is okay? How are our parents? Send them my best regards
I am doing really great here, don’t worry about me. I am is more brave and independent
now. I can take care of myself better, and you know what? I finally have a little cat name
Loli here, you should meet her.
Speaking about your school, mom told me that you got a second place on your math
olympiad? God, you are so amazing, i knew that you can do it very well. It is so
fascinating to see your success in near future.

By the way, I have to say that my contract almost end, so I will going to back home really
soon! I love you all and I really miss you. I can't wait to see all of you again.

Sincerely,
Dea.
Diskusi 4

1. How would you explain the difference between a business email and a business letter?
2. Imagine you are a head of HR in the company. Write a short memo to your staff in your
department stating that there will be mandatory CPR training on upcoming Friday at 3pm.

Answer:

1. Business email is a professional email address that uses company's domain name after
the “@” symbol. A business email address is used specifically for a organization. It
includes the company’s name, for example: my@company.id. The addresses of the CEO
and their team of the company are usually formatted in the same way. Business email
has a structure that should include such elements: sender name, subject line, preheader,
greeting, email body, sign off and signature.
Business letter is a professional, formal letter that is sent by one company to another.
These letters can be used for professional correspondence between business clients,
employees, stakeholders as well as individuals. Business letter has a structure that more
complex than business email. It is include such elements: sender's address, date,
recipient’s adress, salutation, introduction, body, closing statements, complimentary
close, and enclosures.
Based on the explanation above, the difference between a business email and a
business letter is that a letter is generally considered to be hard copy, and the business
email is a soft copy or an electronic message. Besides that, a business letter generally
follow a standard format and are usually written on company letterhead, particularly when
sent physically through the mail, whereas a business email is written and sent digitally.
Referensi: BMP MKWI4201/Modul 4 dan https://en.wikipedia.org/wiki/Business_letter (diakses pada 25
Oktober 2022)

2. This is my memo:
To : All Department Staff
From : Dea/HR Manager
Date : Friday, 21 October 2022
Subject : Invitation to attend monthly training.
This is to inform you about our monthly training. The next one we will have a CPR Training, and
It will be held on upcoming Friday at 3 pm. Please prepare anything needed as usual and keep it
up by perfoming the best. All staff are requested to attend without any exception.
Thank you.
Diskusi 5
Hi all,

Having learned the materials in Session 5, now please discuss the following questions.
1. In what occasion would you send:
1. a request letter,
2. a complaint letter, and
3. a thanking letter?
Give one example of a situation for each of them (to whom and from whom the letter was sent as
well as the context).
2. You received a gift you really wanted from your friend on your birthday. Write a thanking (body)
letter stating how grateful you are for receiving the gift.

Answer:
1. A request letter is written on any occasion when someone wants to politely ask for
information, a favor or permission for a particular matter. It is typically written to draw the
attention of the reader concerned to some particular demands or claims of the writer. It
still remains one of the most standard and useful types of letters written in a business
workplace. Example:
Dear Argantara,

I wonder if you would mind helping me study for my UMPTN? I need to score well to enter a graduate
program at Mahardika University, but am having difficulty completing the math problems that require
more than simple algebra.
Because you recently graduated with a degree in mathematics, you are naturally the most qualified person
for me to turn to. I promise not to monopolize your time, just enough to help me remember some of the
calculus that I have forgotten over the years.
I will really appreciate any help you can offer me and will be happy to return the favor when the
opportunity arises.

Yours sincerely,
Sabrina

A complaint letters are written to the concerned authorities when you are not satisfied
with some service, or have a problem that needs to be addressed. It is usually sent by
consumers to businesses when they're unhappy with a service or product. Example:
Dear Sirs/Madam The Owner of Yummy Cookies.

On 30 October I ordered 5 packs of Yummy Cookies Korean Strawberry flavour by online at Tokopedia with
order number TKD153010.

On opening the parcel I received this morning 2 November, I am very disappointed because the cookies
was expired and the expired date in the package of Yummy Cookies that I ordered is clearly printed:
September 2022, which is a month ago. I love Yummy Cookies product since last year and this is not my
first time ordering on your store by online. But, yes, this is first time I am disappointed with your services.

I am therefore returning the parcel by J&T for immediate replacement. Please sent me a new parcel of
Yummy Cookies with the same flavour that I ordered before, or refund cash to my Tokopedia Wallet
(account @deamolla).

I hope I will receive your reply soon.

Regards,

Dea

A thanking letter is written on any occasion such as after a job interview, after receiving
gift, after an internship, an informational interview, and any other situation where received
career assistance. Example:
Mrs. Selena
Owner Beauty Swan Aestethic Clinic
Margahayu Building, Jln. Ahmad Yani 21, Pontianak

Dear Mrs. Selena,

Thank you very much for still being Rare Cosmetics best customer since 2010 until now. We are very lucky
to habe you as our loyal customer for our skincare product for your aestethic clinic. Hopefully you always
be on a good career.
We proudly inform you that we renew our skincare product packaging due to collaborations with your
aestethic clinic.
We hope that you are interested for having label of your own business, so that we can discuss it further in
the near future. Thank you.

Yours sincerely,
Dea Empy Amalia
Head of Marketing Rare Cosmetics
2. This is my thanking letter:
Dear Sergio,

A very warm hello to you and your family from us (me and my family). I just received your gift
and I am writing this letter to thank you for thinking so much about me and gifting me such a
precious thing on my birthday.
Thank you for sending me this beautiful gift. I will always cherish our friendship and this is my
best gift I received in my birthday. I received a lot of gifts in my birthday but yours was the best
as it was sony camera which I always wanted to buy for my documentary classes as I could not
attend it due to phone problems.
You have always been a considerate friend and I believe I will also help you in need. I showed
this gift to everybody including my friends and family and they all loved it!
I know this is a gift from you and your family and that is why I want to say a big thank you to you
and uncle and aunty for thinking of such a beautiful gift which will help me in creating a good
future. I will always keep this gift as precious and will always remember that you helped me
when I needed.

The camera is super beautiful and I hope to see you in my birthday and I will definitely be there
in yours. A very heartwarming thank you to you and your family from me and my family and I
wish we will always be best friends like this.

Thank you so much from your friend.

Yours dearly,
Celine
Diskusi 6
1. How would you explain the difference between a cover letter and a CV?
2. Why are CVs important for job seekers and what information should a job applicant include in a
CV?
3. You are a fresh graduate and saw a job vacancy/opening on a website for a librarian at an
international school. Write a cover letter in English stating:
- who you are,
- the position you are applying to,
- where you found the opening/vacancy,
- your interest in the position,
- reasons why you are a good fit to the position, and
- thank you for the time to consider you.

Answer:
1. A cover letter is a one-page document that included in a job application along with
resume. Cover letter should introduce applicant to an employer, and give them additional
information about applicant’s qualifications and character.
The goal of a cover letter is to convince employers that the applicant interested
in and qualified for a job. Cover letter is also a great place to provide additional details
about applicant work history, skills, or life situation to a prospective employer.
When written well, cover letter provides important information that resume is not able to
communicate. Structure of a Cover Letter are including: contact information, salutation,
opening paragraph, body paragraph, closing paragraph, and sign-off.
Different with cover letter, A curriculum vitae, often referred to as a CV, is a summary
of a applicant's education, experience, and qualifications for a job. The meaning of a
curriculum vitae is to capture the attention of recruiters and show a person is qualified for
a particular career. A CV should include the writer's: academic background, work
experience, degrees earned, research conducted, awards earned, writing published, and
presentations given. Professional references may be included, or the CV should
indicate references available upon request. CV may be included any other relevant
experience or achievements, including grants, professional memberships, and specialized
training.

2. CV is important for a jobseeker because in most situations a CV is the first contact that
applicant have with a prospective employer and it is applicant chance to make a good first
impression. Applicant can use it to show to prospective employer why they should hire
 and what the benefits of having the applicant on their team will be. The important
information that should applicant include in CV are: job history, experiences and
biodatas.

3. This is my cover letter:

Pontianak, 17 November 2022
Mr. Argantara Pandu
HRD Bio Global Company
Manggala Building
Kebayoran, South Jakarta.

Dear Mr. Argantara,

I am writing to express my interest for the position of Recruitment Assistant in your

esteemed company.
Having recently obtained my Bachelor’s Degree in Business Administration, majoring in
Human Resource Development Management from the Mahardika University, I wish to bring
my knowledge, skills and commitment to excellence to your company’s innovative
environment.
Throughout my education, I’ve become equipped with the necessary knowledge that come
with the position including manpower recruitment, workforce organisation, personnel
training and compensation as well as legal provisions and other labour concerns.
My internship at Airlangga Company also afforded me with the crucial skills to work with
some of the best professionals in the recruitment and human resources industry. During the
course of my four months internship, I developed enthusiasm and passion for human
resources and the internship has subsequently convinced me that human resource
management is my true calling.
Some of my achievements during internship include being the project lead for the
company’s sports engagement activity. I worked alongside with other interns and we
successfully organised an outing for 100 employees. We received a 95% ‘good to excellent’
rating from the survey feedback that we conducted amongst the employees after the event.

For additional details regarding my qualification and expertise, please review my resume as
attached with this letter.

Thank you for taking the time to consider this application and I look forward to hearing from
you.

Yours sincerely,

Amalia Dea
findmedey@hmail.com. 0838-7742-5634
Diskusi 7
1. You are planning to meet with your client for a company negotiation and your client suggested
meeting on Monday at 10 am.
Write an appropriate response in one sentence that states: (Choose one)
 you are okay with the suggested schedule and you’ll be there, or,
 you offer an alternative schedule because you could not make it at that time.

2. Please read the sentence below.

To put it simply, it would not be an exaggeration to say that the energy industry, particularly the
hydrocarbon industry, has come to a strategic inflection point.
How would you rephrase the sentence above into a simplified conclusion? Explain your strategy
in simplifying the conclusion.

Answer:
1. My appropriate response would be:
I am sorry I could not make it at that time because a business trip, I would kindly offer an
alternative meeting schedule on Wednesday at 9 am. Thank you.

2. My strategies to rephrase the sentence above to make it into simplified conclusion is by

taking the main idea from the sentence and discarding the others. This is the sentence:
 The hydrocarbon industry has come to a strategic inflection point.