Dears;

 
DT Results of notes on the complaint NO (1-412880654644.) below:

Complaint Summary  
complaint Place Coordinates 27.719142, 30.742973
Customer at ground Floor
Complaint Place Description The build consists of two floors
His flat around 100m
Customer has Indoor solution (Yes/No) and if yes
NO
(HR/MR/Indoor site)
Complaint Service Type (Voice/Data)  Data, voice 
Complaint Technology Type (2G/3G/4G) 2g, 4g ,3g 
Complain
Weak Coverage (Yes/No) No
t
Problem
Voice performance (Yes/No) if Yes
Type
No
(Dropped calls-Blocked calls-Voice
 
quality-silent calls)
  Data Performance (Yes/No) if Yes
(3G Bad Throughput - 4G Bad no
 
Throughput)
3G,4G HR dual band, install Yagi on the roof at a
Recommendation and feedback
distance of 15 meters from HR
The customer complains about the weak network in the
Additional Comments if found inner room and they refused to enter to make a
measurement in it

Radio Conditions    
Outdoor Indoor Yagi
RxQu RxQu RxQua
2G Cell RxLev 2G Cell RxLev 2G Cell RxLev
al al l
54577 85to88 0 54577 73to88 0 54576 82 0
3G Cell - SC RSCP EcNo 3G Cell - SC RSCP EcNo 3G Cell - SC RSCP EcNo
12to1 12to1 11to1
54572-183 86to96 54572-183 88to94 54572-183 69to72
3 3 2
Avg. Avg. Avg.
2M 2M 3M
Throughput Throughput Throughput
4G Cell - PCI RSRP RSRQ 4G Cell - PCI RSRP RSRQ 4G Cell - PCI RSRP RSRQ
115to11 11to1 111to11 10to1 96to10 13to1
54572-113 54572-113 54571-112
7 2 2 1 0 5
Avg. Avg. Avg.
14M  15M 20M
Throughput Throughput Throughput