Professional Documents
Culture Documents
Session (2019-2021)
1. Introduction of Management
2. Definition of Management
3. History of Management
4. Public Administration work in Management
5. Major classification of management approaches and their contributors
6. Major aspects of Management
7. Conclusion
INTRODUCTION:
Management is the administration of an organization whether it is a business not for
profit organization, or government body. Management includes the activities of setting
the strategy of an organization and coordinating the efforts of its employees to accomplish
its objectives through the application of available resources, such as
financial, natural, technological, and human resources. The term "management" may also refer
to those people who manage an organization individually manager.
Definition of “Management’’
“Management can be defined as a process of administering and controlling the affairs of
organization irrespective of its nature, type, structure and size.’’
“Management is the art of getting things done through and with people in formally organized
groups.’’
History of Management:
Management practice is as old as human civilization people started living together in groups.
For every human group requires management and the history of human being is full of
organizational and behavioral
However, the study of human managers achieves result is predominantly a twentieth century
phenomena.
Public managers carry out the managerial operations of public organizations. In practice, public
management is meant to improve the quality and efficiency of services delivered by public
organizations.
Public managers can operate in two different areas: the internal and external management of
public organizations.
Internally, public managers must understand how to manage risk and change within their
respective organizations. This demands that they stay informed of societal conditions that may
impact their organizations’ ability to function optimally. By acknowledging those risks,
managers prepare their staff to adapt to the instability those adverse conditions may have on the
organization.
Externally, public managers work with private citizens and other public organizations to keep
public programs running smoothly. To do this, managers perform tasks such as coordinating
public human resources to assist with specific projects, or helping certain communities secure the
necessary financing to implement public programs.
2. Behavioral Approach
3. Modern Approach
1. Classical Approach
Scientific management
Administrative management
Bureaucratic management
1. Scientific management?
Frederick Winslow Taylor is called the father of Scientific Management. His experience from the
bottom-most level in the organization gave him an opportunity to know at first the problems of
the workers. Taylor’s principal concern was that of increasing efficiency in production, not only
to lower costs and raise profits but also to make possible increased pay for workers through their
higher productivity.
for each worker that reached daily standard.
He worked with Frederick Taylor for some years, but when he was on his own as an industrial
Engineer, he began to reconsider Taylor's incentive policies., he abandoned the Differential Rate
system as having too little motivational impact, He came up with new ideas,
2. Administrative Management
Through the year, Fayol began to develop what he considered to be the 14 most important
principles of management. Essentially, these explained how managers should organize and
interact with staff.
In 1916, two years before he stepped down as director, he published his “14 principles of
Management’’
3. Bureaucratic Management
According to Max Weber, the Bureaucratic management approach emphasized the necessity of
organizations to operate in a rational way instead of following irrational emotions and intentions
of owners and managers.
Bureaucratic management approach developed by Max Weber is not suitable for business
organizations but may be suitable for government organizations.
work.
This approach had its origin in a series of experiments conducted by Professor Elton Mayo
These studies brought out for the first time the important relationships between social factors and
productivity. Before it, productivity of the employees was considered to be a function only of
physical conditions of work and money wages paid to them. For the first time it was realized that
productivity depended largely upon the satisfaction of the employees in work situations.
2. Behavioral science
According to MASLOW:
Theory is divided into two categories, i.e. growth needs and deficiency needs, which are further,
sub classified into five needs, within each individual, represented in the shape of a pyramid. The
theory is based on the premise that human needs are in proper sequence, wherein psychological
need is at the bottom, and self actualization needs are at the top level. Other needs, i.e. safety
needs, social needs and esteem needs are in the middle.
According to HERZBERG:
Categories /Herzberg and his associates carried out interviews of 200 persons
including engineers and accountants. In that survey, they were asked about the components of
job that make them happy or unhappy, and their answers made it clear that it was the working
environment that causes unhappiness or dissatisfaction.
1. System Approach
According to CHURCHMAN WEST:
After the war he applied his insights to business and industry, thus founding the completely new
discipline of management science. This new science deals mostly with systems that have people
in them. These are systems like industrial firms, hospitals, educational institutions, and so on.
The approach Churchman developed to improve these systems is the systems approach
Churchman outlines five basic considerations for thinking about the meaning of a system.
The total system objectives and, more specifically, the performance measures of the whole
system
The system’s environment: the fixed constraints
The resources of the system
The components of the system, their activities, goals and measures of performance
The management of the system
2. Contingency Approach and Situational Approach
Situational influences thus constrain the leader who must adapt his or her style of leadership to
the situation at hand. Situational leadership, according to North house, has both a directive and a
supportive dynamic. A situational motivated leader realizes that the skills and motivation of any
group member are not static and the mix of the leader's supportive and directive activities must
likewise change with the situation.