A

Project report
on
General Management

TO UNDERSTAND THE WORKING OF VASAI VIRAR

MAHANAGAR TRANSPORT (VVMT)

A Project Submitted to University of Mumbai

in Partial Fulfillment of the Requirements
for the award of
Masters of Management Studies
in
Finance

By

Mr. NIRAJ TAWDE

Roll. No: 2016055

Under the Guidance of

Prof. Bharat Dhongade

ROHIDAS PATIL INSTITUTE OF MANAGEMENT STUDIES

(Affiliated to University of Mumbai, Approved by AICTE, New Delhi)
March 2018
 Shree Shankar Narayan Educational Trust

Rohidas Patil Institute of Management Studies

(Affiliated to University of Mumbai, Approved by AICTE, New Delhi)
Mahavidhyalaya Marg, Navghar Road, Bhayandar East, Thane – 401105.

CERTIFICATE

This is to certify that Mr. Niraj Tawde is a bonafide student of our Institute and the dissertation
entitled

To Understand the Working of Vasai Virar Mahanagar Transport (VVMT) submitted by him /

her is in partial fulfillment of the requirements for the Degree of MASTERS OF MANAGEMENT

STUDIES IN FINANCE by the University of Mumbai during the Academic Year 2017-2018.

Dr. Bhupesh V. Rane

Director
Rohidas Patil Institute of Management Studies

Place:
Date:
 GUIDE’S CERTIFICATE

This is to certify that the Dissertation entitled To Understand the Working of Vasai Virar

Mahanagar Transport (VVMT) is a bonafide record of independent research work done by Mr.

Niraj Tawde , Roll. No. 2016055 under my supervision during Academic year2017-2018, submitted

to the University of Mumbai in partial fulfillment of the requirements for the Degree of MASTER OF

MANAGEMENT STUDIES IN FINANCE.

Prof. Bharat Dhongade

Place:

Date:
 DECLARATION

I Mr. Niraj Tawde hereby declare that the dissertation entitled To Understand the Working of Vasai

Virar Mahanagar Transport (VVMT) submitted to the University of Mumbai in partial fulfillment

of the requirements for the Degree of MASTER OF MANAGEMENT STUDIES IN FINANCE is

an original work and that the dissertation has not previously formed the basis for the award of any

other degree, Diploma, Associateship, Fellowship or other title.

Place:

Date: Mr. Niraj Tawde

 EVALUATION OF DISSERTATION

1. Name of the Candidate : Mr. Niraj Tawde

2. Registration / Seat Number : 2016055

3. Name / Code of the subject : General Management

4. Title of the Dissertation : To Understand the Working of Vasai Virar Mahanagar

Transport (VVMT)
5 .Evaluation:

Parameters Maximum Marks

Sr. No.
Marks Awarded
1 Situation analysis and Problem definition 10
2 Literature Review (secondary data) 10
3 Methodology of study 20
4 Data Analysis (Primary and Secondary data) 20
5 Conclusions and recommendations 15
6 Guide’s assessment of project progress 10
7 Viva Voce 15

Total 100

6. Name & Address of the Evaluator:

7. Signature of Evaluator with Date:

8. Signature of the Head of the Institution with seal:

 ACKNOWLEDGEMENT

With the deep sense of gratitude, I wish to acknowledge the support and help extended by all the
people, in successful completion of this project work.

I express my gratitude to our Project Guide Prof. Bharat Dhongade for his consistent support, I
would like to thank all the faculty members who have been a strong source of inspiration
throughout the project directly or indirectly.

Last but not the least; I would like to thanks my parents for helping me in the completion of this
project.

Date:

Place: Mr. Niraj Tawde

 INDEX

Chapter EXECUTIVE SUMMARY Page

No. (Introduction, objectives, conclusions of the project) No.

SECTION I
INTRODUCTION

1.1 Introduction to Topic 1

1.2 Research Objective 2
1.3 Research Methodology 3
1.4 Problem Statement 4
1.5 Data Collection 5
SECTION II
6
FUNDAMENTAL CONCEPTS RELATED TO THE TOPIC
2.1 Meanings and Definitions 7
2.2 Historical perspective of the Topic 8
2.3 Regulatory Aspects 10
2.4 Any other matters 17
SECTION III
24
DATA ANALYSIS AND INTERPRETATIONS
3.1 Method of Data Collection in detail the process followed 25

3.2 Method of Data compilation, tabulation and graphical presentations 26

SECTION IV
54
CONCLUSIONS AND SUGGESTIONS

4.1 Conclusions 55
4.2 Suggestions 56

Bibliography

Annexure

Synopsis
Section- I – Introduction
 TO UNDERSTAND THE WORKING OF VASAI VIRAR MAHANAGAR
TRANSPORT (VVMT)

EXECUTIVE SUMMARY

Vasai-Virar City Municipal Corporation started its own transport service on 3 October 2012 in
association with Bhagirathi Transport Corporation Pvt Ltd, known as VVMT. It operates a large
number of bus lines in the Vasai- Virar Town. VVMT also plies its buses in Vasai-Virar villages. It
also has operation outside Town limits into neighbouring Town of Mira- Bhayander, Thane City &
Mumbai City. VVMT bus ply from Vasai to Thane & Vasai to Mulund.

The VVMT uses diesel powered buses for its operation. The majority of the VVMT display boards
will only have the destination name written in Marathi. All buses with electronic display board are
introduced in the fleet, which have destination with the route number flashing in Marathi as well as
English on front of the buses.

The topic for project was selected to know how exactly VVMT buses are operated in vasai virar
region. The small survey was conducted related to topic were respondents belonged to different 3
categories viz passengers, drivers and conductors, staff members. The sample size for the survey was
100 respondents. The staff members of VVMT buses has also helps a lot in providing the information.
The selection of these topic has also provided me in depth knowledge how exactly the buses are
working, what are the needs of passengers, problems faced by workers while working and etc.
1.1 Introduction

The Vasai-Virar City Municipal Corporation, (VVCMC) is the civic body that governs areas
and villages in Vasai-Virar tehsil in Maharashtra state, western India comprising the most
populated part of Palghar district. It is an extended suburb of Mumbai. According to the 2011
census, it is the fifth largest city in Maharashtra with a population of more than 1.3 million.
The city is located 50 km north of Mumbai, on the north bank of Vasai Creek, part of the
estuary of the Ulhas River. It was formed on 3 July 2009 by combining four municipal
councils and 53 gram panchayats.

Vasai-Virar City Municipal Corporation started its own transport service on 3 October 2012 in
association with Bhagirathi Transport Corporation Pvt Ltd, known as VVMT. It operates a
large number of bus lines in the Vasai- Virar Town. VVMT also plies its buses in Vasai-Virar
villages. It also has operation outside Town limits into neighbouring Town of Mira-
Bhayander, Thane City & Mumbai City. VVMT bus ply from Vasai to Thane & Vasai to
Mulund.

With total of 34 and above routes, VVMT recently started municipal bus services in vasai and Virar
location, the far north suburb of Mumbai in thane (Now Palghar) district is one of the most helping
mode of transportation for daily job working people when the auto taxi prices rises with petrol and
auto don’t run on Meter unit system charging high at few destinations. Basically 2 types of VVMT
buses, which are Mini Bus and Long Bus which wasintroduced later. Below are bus numbers details
and routes along with helpline numbers of Vasai Virar City Municipal Transportation (VVCMC)
running between 3 stations which are Virar, Nalasopara and Vasai...”
1
1.2 Research Objective
 To analyze the working of VVMT Buses.

 To know problems faced by passengers while traveling.

 To know problems faced by staff members while working.

 To analyze the efficiency of VVMT Buses.

 To measure the profitability of the buses.

2
1.3 Research Methodology
a. Hypothesis

Null Hypothesis: To Understand the Working of Vasai Virar Mahanagar Transport (VVMT)

b.Rationale

“The transport industry which undertakes nothing more than the mere movement of
persons and things from one place to another, have constituted one of the most
important activities of men in every stage of advanced civilization.”
c. Statistical Tools
Charts:- related to the use of transportation tool used by people leaving in these area.

d. Scope of the Study

To improve the facilities provided by VVMT towards its customers/ passengers. And also
give better facilities than other transportation tools in these area.
e. Limitation of the Study
 The sample size is 100 for research.
 The study is limited to individual transport system in vasai virar area ie VVMT

3
1.4 Problem Statement
In the modern period, public bus transport services, being the most indispensable, help the people
for mobility. Every human being or a passenger wants to avail better and comfortable travel. It is
generally believed that services of the private sector transport agencies are better than the public
sector

4
1.5 Data Collection
Data has been collected in two ways. These are

Primary Data
Questionnaire Method

Secondary Data
Newspaper
Websites

Sample Plan

The sample plan is to convey pros and cons in the services provided by VVMT.

Sample Size

Study involves sample size of 100 respondents including passengers, drivers, conductors and staff
related to transport services under study.

5
 Section – II
Fundamental Concepts

6
 SECTION – II
FUNDAMENTAL CONCEPTS
2.1. Meaning &
Definitions
1. Meaning

Mode of transport is a term used to distinguish substantially different ways to perform.

The different modes of transport are air, water, and land transport, which
includes rail, road and off-road transport.

2. Definition
a) The movement of people or goods from one place to another.

b) a system of vehicles, such as buses, trains, aircraft, etc. for getting from
one place to another.
7
 2.2. Historical Perspective of the topic
The history of transport is largely one of technological innovation. Advances in technology have
allowed people to travel farther, explore more territory, and expand their influence over larger and
larger areas. Even in ancient times, new tools such as foot coverings, skis, and snowshoes lengthened
the distances that could be travelled. As new inventions and discoveries were applied to transport
problems, travel time decreased while the ability to move more and larger loads increased. Innovation
continues as transport researchers are working to find new ways to reduce costs and increase transport
efficiency. The first evidence of road development in the Indian subcontinent can be traced back to
approximately 2800 BC from the ancient cities of Harrapa and Mohenjodaro of the Indus Valley
Civilization. Ruling emperors and monarchs of ancient India had constructed roads to connect the
cities. Archaeological excavations give us fresh information about road connectivity in ancient India.
The Grand Trunk Roadwas built by Sher Shah Suri in 1540-45 connecting Sonargaon near Dhaka in
Bangladesh with Peshawar in modern-day Pakistan linking several cities from in India.

The first evidence of road development in the Indian subcontinent can be traced back to
approximately 2800 BC from the ancient cities of Harrapa and Mohenjodaro of the Indus Valley
Civilization. Ruling emperors and monarchs of ancient India had constructed roads to connect the
cities. Archaeological excavations give us fresh information about road connectivity in ancient India.
The Grand Trunk Roadwas built by Sher Shah Suri in 1540-45 connecting Sonargaon near Dhaka in
Bangladesh with Peshawar in modern-day Pakistan linking several cities from in India.

India had no expressways, and less than 200 kilometers of 4-lane highways. In 1988, an autonomous
entity called the National Highways Authority of India was established in India by an Act of
Parliament, and came into existence on 15 June 1989. The Act empowered this entity to develop,
maintain and manage India's road network through National Highways. However, even though the
Authority was created in 1988, not much happened till India introduced widespread economic
liberalization in the early 1990s. Since 1995, the authority has privatized road network development
in India.
One of the most ambitious projects to improve roads in India was under the National Highways
Development Project (NHDP) started in the year 1998 by then Prime Minister Atal Bihari
Vajpayee.The flagship project of the NHDP is the Golden Quadrilateral, a total of 5,846 km long 4/6
laned highways connecting the four major cities of Delhi, Mumbai, Chennai and Kolkata. Total cost
of the project is Rs.300 billion (US$6.8 billion), funded largely by the government’s special
petroleum product tax revenues and government borrowing. In January 2012, India announced the
four-lane GQ highway network as complete.
8
The VVMC is responsible for aiding in prevention of epidemic outbreaks through mass production of
medicines, Cemeteries and Crematoria, Fire Stations, Garbage disposal and street cleanliness, House
Tax, Lighthouses, Maintenance of parks and open spaces, Markets, shops, and establishments,
Municipal water, Public health and hospitals, Registering of births and deaths, Removal of
encroachments, Security, Sewage treatment and disposal, Street lighting, Transport and Construction
of Roads.

Vasai-Virar City Municipal Corporation started its own transport service on 3 October 2012 in
association with Bhagirathi Transport Corporation Pvt Ltd, known as VVMT. It operates a large
number of bus lines in the Vasai-Virar Town. VVMT also plies its buses in Vasai-Virar villages. It
also has operation outside Town limits into neighbouring Town of Mira-Bhayander, Thane City &
Mumbai City. VVMT bus ply from Vasai to Thane & Vasai to Mulund.

9
 2.3 Regulatory Aspects
Limit values for new vehicle emissions standards are first proposed by the Standing Committee on
Implementation of Emission Legislation (SCOE), which is composed of representatives from the
Ministry of Environment and Forests (MoEF), Ministry of Petroleum and Natural Gas (MoPNG),
MoHIPE, the Society of Indian Automobile Manufacturers (SIAM), and various emissions testing
agencies (such as the ARAI and ICAT). The joint secretary of the MoRTH is the chairman of the
SCOE. Proposals are then sent to the Central Motor Vehicle Rule – Technical Standing Committee
(CMVR- TSC) for finalization. Rules come into effect with the approval of the proposal by the
secretary and the minister of the MoRTH. The CMVR-TSC is composed of representatives from the
MoHIPE, the Bureau of Indian Standards (BIS), the Automotive Component Manufacturers
Association of India (ACMA), SIAM, and various state governments and testing agencies. The
following table illustrates the makeup of the two Standing Committees.

MINISTRY OF ROAD TRANSPORTATION AND HIGHWAYS (MORTH)

The Ministry of Road Transport and Highways (MoRTH) is concerned with the creation and
administration of policies and research surrounding road transport and highways in India. It’s purpose
is to increase the efficiency of road transport in India. It is comprised of two wings, with separate
responsibilities.

 Roads Wing:
 The development and maintenance of national highways
 Providing technical and financial support to states for road development projects
 The development of standard specifications and the collection of information for India’s roads and
bridges
 Transport Wing:
 The taxation of motor vehicles
 Enforcement of mandatory insurance of motor vehicles
 The administration of government acts relating to road transport, such as the Motor Vehicles Act of
1988
 The promotion of road safety

An Act to provide a scientifically planned and evolving framework for the safety of all road users in
India, including vulnerable road users, and for enabling the seamless development of a secure,
efficient, cost-effective and inclusive transport system for the movement of passenger and freight in
the country
10
as well as matters connected therewith or incidental thereto. To orchestrate the integration of various
components that must collaborate to deliver a sustainable self-generating socio-economic ecosystem,
which facilitates innovation in mechanically propelled vehicles, infrastructure that enables and
connects, information technology platforms that analyse and help in better planning and trained
human capital that delivers, is the objective with which the Ministry of Road Transport and Highways
formulated this Bill.
Public transport system comprises of a wide array of passenger services which includes mass
transit/metros, contract carriages (taxis, autos), high capacity buses and stage carriages (buses, mini
buses etc). Each of these modes has certain distinct features. Mass transit/metros has the capacity to
move large volume of passenger quickly but entails huge fixed costs and are suitable for big metros;
high capacity buses also enjoy the advantage of carrying large volume of passenger traffic at a lower
cost vis-à-vis metro but requires dedicated lanes for faster movement which are hard to create where
road space is scarce. Taxis and autos provide comfort and flexibility of personalized mode but do
little to lessen the burden of congestion. Amongst the differing modes of public road transport bus is
the optimum from the point of view of cost effectiveness and benefits to the society as it entails less
fuel cost and pollution per passenger km compared to other road based competing modes of public
transport.

Objectives of Public Bus Transport (PBT) System

It is essential to promote public bus transport to:
a) Redress the imbalance between public transport and private personalized mode involving free use
of the road network with attendant external costs, etc in favour of PBT mode.
b) Facilitate access to essential socio-economic services (shopping, education, health, etc.) and
provide affordable mobility to those who do not have access to a personalized mode;
c) Reduce negative externalities (congestion, pollution etc) as PBT consumes/emits less fuel/pollution
per passenger Km vis-à-vis personalized modes; d) Reduce overall cost of transport for the society
through higher modal share of PBT in passenger movement by road.
11
Policy Framework to promote Public Bus Transport (PBT)
A clear and stable policy framework that defines the roles and responsibilities of all stake holders in
PBT system would facilitate long term planning, sound day- today operation and a firm basis for
launching public private partnership in the PBT system. To this end Government needs to explore
untapped potential of Public Private Partnership (PPP) in PBT. PPP is a contractual agreement
between a public agency and a private sector entity. Through this agreement the skills and assets of
each sector are shared in delivering a service or facility for the use of general public. In addition to the
sharing of resources, each party shares the risks and rewards potential in the delivery of
service/facility. It is imperative to put in place a policy framework that supports and sustains an
efficient PBT system so as to contain runaway growth in personalized mode of transport.

Road Transport Regulator

To ensure level playing field for road passenger transport services, operating in public and private
sector, there is a need for Independent Regulator in Road Transport Sector. Such independent
Regulator should be provided with statutory authority, fixed service tenure with provision for removal
on grounds of inappropriate act or incompetence. Besides, financial autonomy need to be provided
through levy of fee on service providers. The Independent Transport Regulator at State level should
be entrusted with the following task:
fix price band for different kinds of services in an objective and transparent manner;
ii. Ensure service coverage across regions (including rural, remote and hilly areas) and provide
mechanism for compensation for discharge of universal service obligations (provision of service on
non-remunerative routes and remote rural sector);
iii. benchmark quality of road passenger service;
iv. impartially address various operational issues like access to terminals and other common
infrastructure facilities to all operators and;
v. Promote competition to curb anti-competitive practices.
The Independent Transport Regulator could mandate ISO 9001-2000 Certification for the Transport
Service Providers, consistent with reasonable tariff. The easy access of general public and NGOs to
such a Regulator could ensure better compliance and better service to the users.
Road Safety is one of the most pressing contemporary issues that India faces today and with that in
mind, the government has reiterated its intention to pass a bill to amend the currently applicable
Motor Vehicles Act 1988—a document which is now widely considered archaic and inadequate to
deal with the issues faced on the country’s roads. However, the Motor Vehicles (Amendment)
Bill, which is
currently with the Parliamentary Standing Committee on Transport, Culture, and Tourism, was not
what 12
the government had initially intended to create. After Union Minister for Rural Development
Gopinath Munde’s death in a car collision in June 2014, Minister for Road Transport and Highways,
Nitin Gadkari, had announced that a new bill would be drafted to replace the existing legislative
framework. This took the shape of the now shelved Road Transport and Safety Draft Bill.
ROAD SAFETY CRUSADER
Drink-driving is one of the primary causes of accidents and deaths in India. A World Health
Organisation (WHO) study reports that 30 to 35% accidents are due to drink driving, it also specifies
this as one of the five key ‘risk-factors’ for road accident deaths. As per the Road Accidents in India
report by the Transport Research Wing of the Ministry of Road Transport and Highway, drink driving
caused 55,504 accidents between 2013 and 2015, resulting in 20,186 deaths and 58,326 injuries.
Keeping these grim figures in mind and for the importance of road safety in the country, the Supreme
Court ordered on December 16, 2016 the closure of all liquor shops along the state and national
highways by April 1, 2017. The order specifies that liquor shops should not be visible from highways
at all and should be at least 500 meters away. Banners and other kinds of advertising for liquor will
also not be allowed.

10 THINGS TO KNOW ABOUT THE MOTOR VEHICLES (AMENDMENT) BILL 2016

1. Higher Penalties
The bill increases the penalties for several offences. The minimum fine for being caught driving under
the influence of alcohol or drugs has been increased from ₹2,000 to ₹10,000 and for rash driving, it has
been increased from ₹1,000 to ₹5,000. Additionally, people found driving without a seat belt can be
fined ₹1,000 and the penalty for driving without a helmet is a fine of ₹1,000 along with a 3-month
suspension of the offender’s driving licence.

2. Cashless Treatment for Road Accident Victims

The bill instructs the central government to develop a scheme to provide cashless medical treatment to
people injured in road accidents within the first hour of its occurrence. This clause has been included
in recognition of the fact that the likelihood of saving the life of a severely injured person is the
highest if medical attention is given within the first 60 minutes.
3. Increased Compensation for The Family of The Deceased
If an individual dies in a hit and run case, the central government is required to provide a
compensation of ₹2 lakh or more to their family. Currently, the compensation provided for such cases
is ₹25,000.
4. Inclusion of Good Samaritan Guidelines
13
The bill also incorporates the Good Samaritan guidelines which were issued by the Ministry of Road
Transport and given the force of law by the Supreme Court on March 30, 2016, in their entirety.
These guidelines protect Good Samaritans (bystanders who come forward, in good faith, to help road
accident victims) from civil and criminal liability and make it optional for them to disclose their
identity to the police or medical personnel.

5. National Transportation Policy

Under the bill, the central government is required to develop a ‘National Transportation Policy’ to
establish a framework for road transportation planning, for granting of permits, and identify and set
priorities for the road transport system. The policy is to be created in consultation with the various
state governments.

6. Compulsory Insurance

Apart from new provisions that simplify the process of settling third party insurance claims and put a
cap of ₹10 lakh for deaths and ₹5 lakh for injuries for insurer liabilities, one of the requirements in the
bill is that the central government set up a ‘Motor Vehicle Accident Fund’. This will provide an
automatic cover for all road accident victims in India. This is an incorporation a suggestion which was
made by the Supreme Court in 2011 to provide compensation in instances of injuries and deaths due
to hit and run cases and to people who just happen to be in a vehicle which meets with an accident.

7. Recognition of Offences Committed by Juveniles

The bill also covers traffic violations committed by juveniles and places the responsibility on their
guardians or on the owner of the motor vehicle involved. They will be let off only if it is proven that
the offence was committed without their knowledge or that all due diligence to prevent it was
exercised. Apart from this, the registration of the motor vehicle in question will be cancelled.
Juveniles themselves will be tried under the Juvenile Justice Act.

8. Automated Fitness Training for Vehicle

One of the new sections included in the bill pushes for the introduction of an automated process to
test the fitness of motor vehicles by October 1, 2018. This move should do a better task of keeping
unsafe vehicles off the road and reduce corruption in transportation departments. Such automated
testing centres have already started coming up in different states and have computer-monitored tests
for PUC (pollution under control) certification, speedometer calibration, brake adjustment,
suspension testing
and wheel alignment.
14
 9. National Registry for Licenses and Registrations
To unify and streamline the process of issuing and documenting registrations and licenses issued, the
bill formalises the creation of a ‘National Register for Driving License’ and a ‘National Register for
Vehicle Registration’ through the Ministry of Road Transport and Highways’ existing Vahan (for
vehicle registry) and Sarthi (for driving licenses) platforms. Launched in 2007, these online platforms
have been working towards the creation of a centralized database and making the process of obtaining
licenses and registrations swifter.

10. Electronic Monitoring

The bill has a provision that asks the government to ensure proper electronic surveillance on national
and state highways and urban roads. The central government is supposed to create a comprehensive
set of rules for this.

Traffic laws are not just about following the red light or putting the seat belts on. In a country like
India, there are several more traffic movement rules that are not so popular among commuters. The
Motor Vehicle Act covers some violations that most people probably don't know about.
These rules are there to protect the driver and the persons in or on the vehicle, however, hardly
anyone follows them.
Here are 7 such lesser known traffic rules you should know about:
 If you are stuck in a parking lot because someone parked his vehicle right in front of your exit, you
can call the cops and that driver would have to pay a fine of Rs 100
 Not having a functioning horn in your car may get you in trouble. The law says if a car is plying
without a horn to warn the other drivers on road, a fine of Rs 100 can be slapped on the driver
 In Chennai and Kolkata, if a driver can't get his or her passenger first aid in case of an accident, he or
she may land in jail for three months or pay a fine of Rs 500
 In Delhi-NCR, smoking inside the car attracts a fine of Rs 100
 In Kolkata, parking one's car in front of a public utility such as bus stops can attract a fine of Rs 100
 If you are in Chennai and want to borrow your friend's car, make sure that friend is well aware of the
fact that you are taking the car. Not doing this may attract a fine of Rs 500 or worse, a three-month
term in jail
 In Mumbai, installing a TV or any video device on your dashboard is considered to be a punishable
offence. A fine of Rs 100 can be slapped on the violator
 If you are in Mumbai and you have left your car engine on while idle, get ready to pay Rs 100
15
 BASIC ROAD RULES IN INDIA

 Drivers must drive their vehicles on the left side of the road

 Drivers shall use the stipulated hand signals or vehicle indicators to indicate slowing down, stopping,
turning or overtaking

 Driver must ensure that all vehicle registration marks be displayed clearly and not be hidden by an
load or goods stored in the vehicle

 Drivers must follow lane discipline. If turning to the left, the vehicle must be in the extreme left lane
of the road and vice versa

 Overtaking of another vehicle moving in the same direction must only be done from the right side of
that vehicle

 Drivers must give free passage to fire service vehicles or ambulances

For India, while the Road Transport and Safety Bill may have met with an unfortunate death,
considering that the current Motor Vehicles Act 1988 has been heavily deficient in tackling road
crashes, any kind of attempt to reform the legislative system will be a welcome step in the right
direction.

The legislative framework which currently exists in India is inadequate and fails to met most of the
global standards of best practice legislation defined by the World Health Organisation. The
Amendment Bill, if passed, should help create norms related to helmets and child restraints that meet
these standards.

However, this bill has been pending for review for nearly six months now and despite repeated
ministerial assurances, there seems to be no definitive time-frame for its passage.
16
2.4 Any other matters
Operations
The VVMT uses diesel powered buses for its operation. The majority of the VVMT display boards
will only have the destination name written in Marathi. All buses with electronic display board are
introduced in the fleet, which have destination with the route number flashing in Marathi as well as
English on front of the buses.

The VVMT bus routes are spread town-wide and also to neighboring towns and cities. The VVMT
operates inter-city services to three different areas beyond the municipal limits of Vasai-Virar Town,
i.e. into the limits of the Municipal Corporations of Mira-Bhayander, Thane and Mumbai.

With total of 34 and above routes, VVMT recently started municipal bus services in vasai and Virar
location, the far north suburb of Mumbai in thane (Now Palghar) district is one of the most helping
mode of transportation for daily job working people when the auto taxi prices rises with petrol and
auto don’t run on Meter unit system charging high at few destinations. Basically 2 types of VVMT
buses, which are Mini Bus and Long Bus which was introduced later. Below are bus numbers details
and routes along with helpline numbers of Vasai Virar City Municipal Transportation (VVCMC)
running between 3 stations which are Virar, Nalasopara and Vasai, also connecting Mira Bhayander,
Mulund (Thane) and Mumbai city..”

17
New Vasai to Goa Buses : From 1st June VVMT started new long route buses which runs between
Vasai and Goa. Details about timings, Starting from etc. will be updated soon. It been about 2 months
the cheapest mode bus services started in October 2012 and now many of such bus services are
running in same routes. VVCMC (Vasai Virar City Municipal Corporation) in association with
Bhagirathi Trans Corp Pvt Ltd a private transportation company has recently launched these buses
seen in Yellow and Green combination around these stations. With a term of paying royalty to VVMC
as Rs.1000 per year per bus and might be some other terms the middle class commuters within the
gaonthans and these 3 station has found some relief by saving money which were spend on shared and
special auto running in these area as their is no meter system here.

About Vasai Mulund Buses

13th January 2013, 40 New VVMT buses started running between Mulund and Vasai Route (Bus
Number 111). Till this date, their was no direct connectivity for commuters staying at this far north
suburb of Mumbai (Thane District) for ease and fast travelling to Eastern and Central Suburban areas
like Mulund in Mumbai.

18
This buses run’s at 20 minutes frequency, Starting from Killa bunder (Near Vasai Court) inside Vasai
(Bassein) village. Citizens of this developing suburban who will enjoy the most benefits of such
services are from stations like Virar, Nalasopara, Vasai, Naigaon and those staying at stations beyond
Virar like Vaitarna, Safale,
Vasai-Virar municipality starts bus service to ply students
The civic administration has come to the rescue of school students in Nalasopara who were left
stranded after state transport buses were withdrawn last month. From June 1, the Maharashtra State
Road Transport Corporation (MSRTC) withdrew its buses plying between Virar to Arnala,
Nalasopara station to highway, Vasai to the fort and Vasai to Holi village.
Students travelling to schools were the most affected. Following protest by parents,
the Vasai Virar Municipal Corporation (VVMC) has started ferrying school students. To begin with, a
bus has been picking up students from Achole talav in Nalasopara(east) and dropping them to schools
in Nalasopara (west). The Vasai Virar Municipal Transport (VVMT) had introduced buses in October
last year. The MSRTC withdrew buses from some of its routes citing poor response.
The VVMC has begun circulating bus forms to schools to know the number of students who will avail
the bus service. So far over 450 passes have been issued to students. The bus drops students from
class one to 10 to their respective schools in the morning and picks them up in the evening. Parents
have to wait at allotted stops to drop and receive their children. Students will get a 50 per cent
concession on tickets.
Bhagirathi Travels, the private operator running the buses for the VVMC will introduce more student
pick-up buses in the region. The discontinuation of MSRTC buses has also affected passengers,
especially those from villages.

19
A boon to Ghodbunder Road residents
Thaneites’ only mode of commuting to Vasai and Virar was Train, and upon reaching Vasai and Virar
railway station also the commuters have to board a Rickshaw to reach to their desired destination. But
now VASAI-VIRAR Municipal Corporation has come up with an solution wherein there would
VASAI-VIRAR Municipal transport (VVMT) shall ply buses to Teen Hath Naka and Mulund station
east and west. This service shall be a relief to all the commuters who have to travel by train. Also this
service shall be a boon in disguise for the commuters of Ghodbunder Road as well where in TMT is in
an adverse state.

Vasai and Virar fall in the western suburb which is developing at a fast rate just like any satellite city
to Mumbai. People who can’t afford to buy their dream homes in cities like Mumbai and Thane prefer
settling down in Vasai, Virar area which is comparatively cheaper than the Tier-one cities like
Mumbai and Thane. But again on the contrary even the development boom is much out here, thus is
the growth in population. People staying there have to commute all over to Mumbai and Thane for
their jobs and the only available transportation is Train. And even to commute locally they have to
largely rely on auto rickshaws, who again charge them hefty amount because of their monopoly.
VVMT is been contracted out to Bhagirathi Transport Corporation by the Municipal corporation on
the basis of Public Private Participation, thus there is no investment done by the corporation and also
the services are running effectively and well said administration team of VVMT. VVMT fleet has a
total of 32 buses and 21 buses equipped with a staff of 120 Drivers and 120 conductors, thus ensuring
that there is a bus available in every 10 minutes.
Within a short span of its launch VVMT has proven pretty successful, thus the VVMT services were
planning to ply across the city boundaries and as the first step they wanted their buses to ply in
Mumbai
and Thane. Thus the buses shall ply via Vasai Collector office through Ghodbunder road then touching
20
Eastern Express Highway at Teen hath Naka and going up to Mulund railway station and the same
route shall be followed to ply back. This service is for sure helpful for the people of Vasai Virar and
also for people of Thane and Mumbai to go to Vasai and Virar, but it shall also be very helpful for the
commuters of Ghodbunder Road as the buses are routed through the said road. Ghodbunder Road
residents were really having a hard time with TMT's inefficient services, but VVMT services shall at
least let them heave a sigh of relief.
VVMT buses charges would be between Rs 6-16 depending upon the kilometers travelled and also
there would be concession for Students, senior citizens and handicaps. Also being a public transport
the charges would be pretty nominal just like any other Public Transportation system. For sure VVMT
services will be of great help for commuters of Mumbai Thane and also for Vasai Virar as it would be
direct mode of Transportation for commuters of both the cities.

VVMT Ward Committee Chairperson and in charge of Buses Bharat Gupta said, "If we get good
response on these new routes then for sure we shall come up with better service of transport for
Mumbai and Thane."

Vasai-Virar may face bus strike over wage dispute

The residents of Vasai-Virar City Municipal Corporation (VVMC) will face a shutdown of bus
services from July 15 if the civic body does not pay the government prescribed minimum wage of
₹17,000 to private transport employees.

The Vasai-Virar Municipal Transport (VVMT) has outsourced its bus services to a private operator,
Bhagirathi Transport, which plies more than 100 buses across several routes within the municipality.
VVMT officials say the corporation runs only about 30 buses. About 700 workers affiliated to an
NGO, Shramjeevi Sangathana, have been protesting for the past one year demanding that the private
workers be also given minimum wages as prescribed by the government. According to a Government.
Resolution issued in 2015, the minimum wage for municipal corporation employees will be based
on the gradation of the municipality.

Satish Lokhande, Municipal Commissioner, VVMC, says he has no objection to the demands
made. Mr. Lokhande said, “I believe that equal pay should be given. I have written to the Urban
Development Ministry and the plea has been forwarded to the Labour Ministry. They will take a
final call.”

Mr. Lokhande said two notifications were issued by the government. “One is specifically for the
transport department and the other for civic body workers such as safai kamgars,” said Mr.
21
Lokhande. While transport workers are paid ₹12,000, other corporation workers are paid a
minimum wage of ₹16,000. Mr. Lokhande said he has asked the government to clarify if all
workers should be paid the same higher amount.

Pravin Devarukhakar, a worker with Bhagirathi Transport, said they would go on an indefinite
strike if the corporation does not pay them the minimum wage by July 15. He said, “This matter
was also raised in the Assembly and the Chief Minister has said in March 2016 that the minimum
wage should be paid.”

Passengers' flock to civic buses in Vasai-Virar

MUMBAI: Two days after its launch, the Vasai Virar Municipal Transport (VVMT) buses sold
tickets of over Rs one lakh as passengers have been availing the newly introduced public
transport service. The Vasai Virar Municipal Corporation (VVMC) introduced its own fleet of
buses from October 3 under the VVMT banner.

The yellow and green colour buses are run on contractual basis by Bhagirathi Trans Corp Private
Limited, a tour operator headquartered in Borivali for a 10-years period. VVMC will earn a
loyality of Rs 1,000 per bus every year. On Thursday and Friday, passengers, especially
industrial workers were seen hopping into the buses that run on a ring route system and is
available every 10 to 15 minutes. Buses for Navghar, Evershine City and Vasant Nagri, all in
Vasai (east) has been running to packed capacity. A total of 32 buses, including 28 mini buses are
plying on the roads.

The four 44-seater buses too have been running to packed capacity especially during morning
and evening peak hours. Passengers complained of the big buses getting stuck in traffic as against
autos that zoom past uneven and pot holed roads. Keeping the bad condition of roads and narrow
lanes in mind the VVMC had decided to put in more mini buses.

The mini buses when filled to full capacity gets congested, complained passengers. As work on
the depot is underway, the buses have to be parked in the open. On Thursday, the glass panes of a
bus were allegedly broken by unknown persons. Civic officials are worried that more buses are
likely to be damaged if parked in the open.

Officials feel that the damage to buses can be caused by auto drivers who have seen a dip in their
business. Passengers face a lot of hardship while travelling to the national highway 8 from Vasai
(east). In Phoolpada, Virar (east) buses have been introduced on two routes.

An open ground near the VVMC headquarters in Virar which was used by vegetable vendors has been
vacated to make space for the buses. Since the formation of the corporation in July 2010 there was a
22
growing demanding from the public to introduce municipal buses. Though the Maharashtra State
Road Transport Corporation (MSRTC) buses ply in the villages of the region, residents mostly
depend on share autos for intercity travel.

Nine disabled friendly buses have been purchased by the Vasai Virar Municipal Transport (VVMT)
undertaking.The buses are part of the 220 buses sanctioned for the Vasai Virar Municipal Corporation
(VVMC) under the Jawaharlal Nehru National Urban Renewal Mission (JJNURM). The 38-seater
buses will have wheelchair ramps and seat belts for disabled passengers. Two closed circuit television
(CCTV) has been installed in each of the bus. In addition, the buses will have automatic door. First
aid boxes have also been provided in all the buses.

Looking at the past experience the Vasai Virar Municipal Corporation awarded Bhagirathi Trans
Copro Pvt. Ltd, ten year contract to operate the Public Buses on 48 different routes within Vasai and
Virar.
23
 Section – III
Data Analysis & Interpretation

24
 SECTION –III

DATA ANALYSIS & INTERPRETATIONS

3.1 Method of Data Analysis

a) Primary Data: Questionnaire Method

The primary data contains the data collected through Questionnaire where the sample size was
100 respondents. Which is divided in to 3 parts ie passengers, conductors and drivers, Staff
Members. The number of passengers the questionnaire provided was 80 persons. The remaining
data of 20 respondents was collected from staff members and conductor and drivers.

b) Secondary Data:

The secondary data is collected through the website of VVMT Buses and also from various other data
available on the Wikipedia also. The data collected also belongs from newspapers, magzines also.

25
3.2 Graphical and Tabular representation of data

Gender Total
Female 26
Male 54
Grand Total 80

GENDER

32%

Female Male

68%

The above pie diagram helps us to know about the gender description of the respondents
responded while survey. As per the above chart 68 % are the male respondents out of overall
100% respondents. And the remaining are female respondents.

26
Age Group (in years)
Age Group Total
12-18 15
19-30 32
31-40 11
More than 40 22
Grand Total 80

Age Group
35

30

25

20 Total

15
10

0 12-18 19-30 31-40 More than 40

The above chart explains about the age group. The higher respondents responded in the age group of
19- 30 years is 32 respondents. Immediately followed by age group of more than 40 i.e 22
respondents and so on. The lowest respondents belongs to age group of 31- 40 age group that is 11
peoples only.
27
Question: How often do you use VVMT buses while travelling?

Use of VVMT While Travelling Total

Daily 29
Occassionally 37
Weekly 14
Grand Total 80

Total
40
35
30
25
20
15
10
37 Total
5
0 29

14

DailyOccassionallyWeekly

The above question was asked to respondents regarding the use of vvmt bus while traveling. The 37
respondents out of total 80 responded that they travel occasionally by vvmt buses while traveling.
Followed by 29 respondents replied to daily use of service while traveling. And the remaing travels
once in a week or only on weekly basis.

28
Question: Are you satisfied with VVMT services

Satisfaction While Travelling Total

No 32
Yes 48
Grand Total 80

Total

No 40%
No Yes
Yes
60%

The above question asked to respondents helped me to know whether the respondents are satisfied
with the service of VVMT bus while traveling. The 60% of the respondents responded that they are
satisfied with the services are offered by VVMT to them. And the remaining 40% are unsatisfied
which is been clearly shown in the above diagram.

29
Question: In which route you travel most?
Which route you Travel Total
all routes 3
all routes of bus 1
all routes of nallasopara 1
all routes of vasai 3
all routes of vasai to virar 1
arnala 1
bhivandi 1
boisar 2
buses 1
Highway 3
I do not like to travel by vvmt bus 1
I do not travel by vvmt bus 1
I do not travel by vvmt buses 1
I don’t know 1
I donot travel 1
I don't travel by bus 1
I never travel 1
kopri 1
mulund thane and bhivandi 1
Mumbai 1
Mumbai to surat 1
naigaon kaman 1
Nalasopara-Thane 1
Nallasopara 2
Nallasopara station 1
Nallasopara station 2
nallasopara- thane. vasai- mulund 2
nallasopara virar nallasopara thane 1
Nalsaopara Station 1
Nsp 1
nsp to kalamb 2
Nsp- vasai 1
palghar 1
papdi 1
santosh Bhavan 1
sativli 1
sativli and naigaon 1
Stn 1
Thane 4
Vasai 2
Vasai 1
vasai bhiwandi 1
vasai nallasopara 2
vasai sativli 1
Vasai station 2
30
 vasai tahsil 1
vasai to naigaon 2
vasai to virar 1
Vasai virar 2
Vasai-virar 1
vasi and virar 1
Village road 1
virar 2
virar arnala 1
Virar sativli 1
Virar Station 1
Virar station to highway 1
virar to mulund 1
virar to sativli 1
Western 1
Grand Total 80

Total

Virar station to highway

virar Vasai virar Vasai station
Vasai sativli and naigaon
palghar Nalsaopara Station Nallasopara station Mumbai to surat
I never travel I do not travel by vvmt buses
buses all routes of vasai to virar
all routes

Total

012345

The above question explains about the number of respondents travel most in which route. The
maximum number of respondents travel in route of vasai most. The other most respondents responded
over that they travel in all the routes of bus.

31
Question: Is the frequency of bus is satisfactory in the route you use the most.
Frequency Total
Bad 11
Fair 19
Good 22
Satisfactory 28
Grand Total 80

Frequency
30

25

20

15
Total

10

0
Bad Fair Good Satisfactory

The question asked above helps us to know about the frequency of bus. These column chart helps us
to easily know about the satisfaction of passengers while traveling. The 28 respondents responded that
28 peoples are satisfied with the service in the route they travel. Immediately followed by 22 peoples
that they also think that the frequency of the bus are good in which they travel most. And the rest can
be easily known through the graph.

32
Question: What type buses do you think VVMT need?

Type of Bus Total

Luxury 34
Ordinary 46
Grand Total 80

TOTAL

42%
Luxury
Ordinary
58%

The above question asked to respondents about the buses to be included by VVMT in services. The
58% of respondents i.e 46 peoples responded that VVMT need more ordinary buses to be included in
the services. The other remaining demanded about the luxury buses should be included in the
services.

33
Question: What do you think the reason of failure of buses in between transport (while working)
Reason Total
Bad service 16
Improper service timming 35
Poor Condition of Buses 29
Grand Total 80

Total

Bad service
Improper service timming
Poor Condition of Buses

The question asked is about the failure of buses while providing services. The maximum people
responded the reason for failure that the improper service timming is main reason as per the
respondents. And the next most reason is the poor condition of Buses which affects the passengers
more in the travel.

34
Question: Can you rate the service of VVMT?

Rate The Service Total

Bad 15
Excelent 6
Good 23
Satisfactory 36
Grand Total 80

Total
40

35

30

25
Total
20
15

10

0 Bad Excelent Good Satisfactory

These above question was asked to the respondents to rate the services provided by VVMT. The 36
respondents out of 80 responded that the services provide by them are satisfactory. The other 23 feels
that the services are provided are good. The 15 respondents think that the services provided by them is
bad. And the remaining respondents feel that they provide excellent services.

35
Question: Is the behaviour of Staff member good with you?

Behaviour of Staff Members Total

Bad 13
Good 36
Satisfactory 31
Grand Total 80

TOTAL

16%

39%
Bad
Good Satisfactory

45%

The above pie diagram helps us to know about the behavior of staff membersis with the passengers.
The maximum peoples ie 45% responded that the behavior is good with them. Followed by 39%
peoples responded that the behavior is satisfactory with them.

36
Any suggestion for VVMT bus service.
Suggestions Total
Good service given 1
A.c. busses should use for long routes 1
Ac bus must be provided 1
Ac buses shall included. 1
Behavior of staff should be polite 2
Buses are not cleaned properly 1
Busses must be clean 1
Busses should be clean 1
Charges is higher 1
Condition of bus should be improved 1
Don't overload the people 1
Giving more facilities 2
Good 3
Having more 1
I donot like to travel by vvmt buses 2
improve frequency of buses 1
improve in frequency 1
Improve the condition of busses 1
Improvement in condition of busses 1
Improvement in conditions of busses 1
Keep the maintenance 1
Lady special buses should be more in morning and evening office timing 1
Long route Bus make huge noise and release the large amount of carbon 1
dioxide & make a use of CNG
Do Weekly maintaince of Bus .
More bus 1
More concessions should be given on pass 1
More facilities 1
More seats should be provided to ladies passenger's 1
More type of buses were used 1
New model buses should be used 1
No 2
No 1
No answers 1
No suggest 1
No suggestion 4
No suggestion 1
No suggestions 5
No 1
Not for bus services but the pass renewal staff who show treatment 1
Ok 1
Only 4 seats are available for ladies which must be increased 1
Some buses are so old that old age people get problem while getting inside the 1
bus
Some times the behaviour of the drivers is so rude 2
37
 The bus runs slow and makes more noise 1
The buses are not maintained well and are not clean also 1
The buses are not properly washed sometime even feel bad to travel by it 1
The buses shall be clean 1
The busses must be clean and tidy 1
The busses must be on timing 1
The busses must be on timing 2
The busses should be on time 1
The condition of busses should be improved 1
The condition of the buses are very poor 1
The frequency of the bus shall be increased. 1
They must make proper maintenance of the buses.
The number of standing passenger should be limited 1
The routes of the buses are improper 1
The staff should behave properly 1
There are various villages in route of bhivandi were not yet any single 1
transportation facility is available
There should be long buses used for long routes 1
There should be more routes covered 1
They should improve the buses timing and proper fragance in the bus 2
They should maintain proper timing 1
Time to time service provide 1
Two times a day there should be ladies special bus on virar sativli route 1
Very bad service are provided 1
Grand Total 80

Total

ld maintain proper timing

hould behave properly
ion of busses should be improved
shall be clean Some buses are so old that old age people…
tions
No More facilities
maintenance improve frequency of buses Don't overload the people Buses are not cleaned properly
Good service given
0 Total

1 2 3 4 5 6

38
Primary data (Drivers & Conductors)

Age Total
28 2
31 1
32 3
35 1
38 2
39 1
Grand Total 10

Total
3.5

2.5

2
Total
1.5
1

0.5

0
28 31 32 35 38 39

On X axis the age of the respondents is plotted and on Y axis the number of peoples belong to those
ages is plotted. The maximum number of respondents belong to 32 age,that is 3 peoples.

39
 Profession Total
Conductor 5
Driver 5
Grand Total 10

Profession

Conductor
50% 50% Driver

The above pie diagram explains about the profession of respondents. The profession of respondents is
drivers and conductors. There are five drivers and five conductors included in this survey.

40
Question: Is there proper resting facility available to you?

Proper resting facility Available Total

no 4

yes 6

Grand Total 10

TOTAL

40%
no yes
60%

The above question is asked to the respondents about the resting facility provided to them. The 60%
of the respondents said yes that is there are proper resting facilities provided to them by the service
provider. The remaining 40% said no.

41
Question: Is the maintenance of bus satisfactory?

Maintenance of Bus Total

No 7
Yes 3
Grand Total 10

Total

30%

no
yes

70%

The response of 7 persons among 10 persons said yes that is 70% said yes. The remaining 30% said no
that is3 persons among 10.

42
Question: Are your salaries satisfactory?

Salaries Satisfactory Total

no 4
yes 6
Grand Total 10

Total
7

4
Total
3
2

0
no yes

The above question was asked to the respondents about their salaries. So the 6 persons among 10
responded that yes their salaries are satisfactory. The remaining 4 persons gave unsatisfactory
responses about their salaries.

43
Question: Which is the route you worked most?

Route you worked most Total

Nsp E - Gaurai Pada 1
Nsp E - Vasai E 3
Vasai E - Sativli 3
Vasai W - Killa Bunder 1
Vasai W - Virar 1
Virar E - Arnala 1
Grand Total 10

Total

Virar E - Arnala

Vasai W - Virar Vasai W - Killa Bunder

Vasai E - Sativli

Total

Nsp E - Vasai E

Nsp E - Gaurai Pada

0 0.5 1 1.5 2 2.5 3 3.5

The above bar chart explains about the route they worked most. Maximum respondents belongs to 2
different routes that is Vasai (E) to Sativli and Nallasopara to Vasai (E). The idea of the remaining
routes you can get from the above bar chart.

44
Question: How much time do you have to work in a day?

Working hours Total

8 5

6 - 8 Hrs 5

Grand Total 10

Total

8
50% 50% 6 - 8 Hrs

According to the above question 5 respondents among responded that they have to work 8 hours per
day. The remaining 5 respondents responded that they have to work 6-8 hours per day. From this data
we get that the responses about the working hours is 50-50%.

45
Question: How many trips are completed in working hours?

Trips Total
10 1
10 - 12 trips 2
3 - 4 trips 1
5 - 6 trips 2
5 - 7 trips 2
7 - 8 trips 1
8 - 10 trips 1
Grand Total 10

Total

8 - 10 trips

7 - 8 trips

5 - 7 trips

5 - 6 trips Total
3 - 4 trips

10 - 12 trips

10

0 0.5 1 1.5 2 2.5

The above question was asked to the respondents about the number of trips which a particular driver
or conductor has to make. The maximum number of the respondents has to make 10-12 trips per day,
5-6 trips and 5-7 trips per day and this response was given by 3 respondents. The idea of other number
of trips you can get from the above bar chart.

46
Primary data (Staff Members)

AGE Total
38 2
40 2
43 1
45 1
48 1
49 2
50 1
Grand Total 10

Total
2.5

1.5

Total
1

0.5

0
38 40 43 45 48 49 50

This question is regarding to the ages of the staff members. The ages of the maximum number of the
respondents is 49, 40, and 38 which are 2 persons of every ages mentioned in the above sentence.

47
Question: Which are the companies that makes VVMT Buses?

Companies that make VVMT buses Total

Tata, Ashok Leyland 2

Tata, Ashok Leyland, Volvo 8

Grand Total 10

Total
20%

Tata, Ashok Leyland

Tata, Ashok Leyland, Volvo

80%

The question asked to the respondents was about companies that make VVMT busses. Maximum
number of VVMT busses are made by three companies that is TATA, ASHOK LEYLAND and
VOLVO which is 80%. The remaining 20% of busses are made by TATA and ASHOK LEYLAND.

48
Question: Where is the head office of VVMT located?

Head office Total

vasai E 7

Virar E 3

Grand Total 10

Total

30%

vasai E
70% Virar E

This question was asked to 10 respondents. It was regarding to their head office. The maximum
number of respondents that is 7 respondents told that their head office is in Vasai (E). the remaining 3
respondents responded that their head office is in Virar (E).

49
Question: What are the concession give for students and old age peoples?

Concession Total
50% students 65 age above to old age 6
50% to students 60 age above to old age 4
Grand Total 10

Concession

40%

60%
50% students 65 age above
to old age
50% to students 60 age above to old age

This question is about the concession provided by the VVMT. The 60% of respondents responded that
they provide concession students at 50% of price of the monthly passes and they also provided some
concessions to the old age people of 65 years old and above. The response of 40% respondents is that
the provide concessions to the students at 50% of the price of monthly passes and they provide to the
concessions to the old age people of 60 years and above.

50
Question: Is there any other transportation facility available?

Other transport facility Total

MSRTC 2
MSRTC Tum Tum Auto 1
MSRTC, Auto 1
MSRTC, Auto Rickshaw 3
MSRTC, TMT 1
No other facility 2
Grand Total 10

Total
3.5

2.5

2
Total
1.5
1

0.5

0 MSRTCMSRTC Tum MSRTC, MSRTC, MSRTC, TMT No other

Tum AutoAuto Auto Rickshaw
facility

The question asked about is the availability of any other transport facility except VVMT buses are
available or not. The maximum respondents responded that yes the other facilities are MSRTC buses
and auto rickshaw. And the rest can be known through the above charts.

51
Question: In how many routes overall VVMT operates?

overall routes Total

33 4
35 4
38 1
35 and more 1
Grand Total 10

Total
4.5
4
3.5
3
2.5
2

Total

1.5
1
0.5
0

33 35 38 35 and more

The above question asked to the respondents is of the bus operated in number of overall routes.
There are 33 routes overall in which VVMT operates. The maximum number of respondents
responded that 4 persons responded that the buses operates in 33 and 35 routes.

52
Question: Which is the most profitable route of VVMT?

most profitable route Total

All routes of NSP E 7
NSP E - Highway 1
NSP E - Sativli 1
Vasai E - Highway 1
Grand Total 10

Total
10%

10%

All routes of NSP E NSP E - Highway NSP E - Sativli

10% Vasai E - Highway

70%

The question above explains about the most profitable route of VVMT. The maximum number of
respondents responded that all the routes of nallasopara (E) are profitable responded by7 peoples that
is 70% out of overall 100%. And the rest of can be easily known through the pie diagram above.

53
 Section – IV
Conclusion & Suggestions

54
 SECTION – IV
CONCLUSION AND SUGGESTIONS

4.1 Conclusion

 The project involves both the data collection methods viz primary data and as well as
secondary data. The primary data was collected through questionnaire which was divided in to
3 sections such as passengers, drivers and conductors, staff members.
 The secondary data includes information collected from the official website of the VVMT and
also various newspapers including local ones.
 The questionnaire was provided to 100+ respondents in the vasai virar region. So the data
collection was successful because all the respondents responded to the questionnaire provided
to them. The overall response was positive.
 As per said above the survey was divided in to three parts where 80 respondents belongs to
passengers, 10 from staff members and the remaining 10 were the conductors and drivers.
 In survey one question was asked about the frequency of buses to passengers so out of 80
respondents 28 respondents responded that the frequency of buses are satisfactory in the route
which they travel.
 Also about the most profitable route of the VVMT bus was asked to the staff members.
Maximum respondents responded that all the routes from Nallasopara (E) are most profitable
routes than any other routes where these bus operates.

55
4.2 Suggestions

 At the peak time the buses are overcrowded that most of passengers travel out of the premise
of buses which is most dangerous to the passengers travelling in such ways.
 Long route Bus make huge noise and release the large amount of carbon dioxide & make a use
of CNG Do Weekly maintenance of Bus.
 The frequency of the bus shall be increased. They must make proper maintenance of the buses.
 Ac bus must be provided.
 The busses must be clean and tidy.
 Lady special buses should be more in morning and evening office timing.
 There should be more routes covered More seats should be provided to ladies passenger's.
 Some buses are so old that old age people get problem while getting inside the bus.

56
 BIBLIOGRAPHY

Newspaper
Times of India
Loksatta

Website
http://vvcmc.in/vvmc/file/Velapatrak_1.pd
https://timesofindia.indiatimes.com/city/mumbai/Passengers-flock-to-civic-buses-in-
Vasai-Virar/articleshow/16686032.cms
http://pracha2004.blogspot.in/2013/04/vasai-virar-municipal-transport.html
https://www.loksatta.com/tag/vvmt/
http://www.lokmat.com/mumbai/vvmt-run-damaged-21-routes/
http://www.thehindu.com/news/cities/mumbai/vasai-virar-may-face-bus-strike-over-wage-
dispute/article19260345.ece

57
 ANNEXURE
Untitled form
To Understand the Working of VVMT Buses
*Required

1. Name

2. Gender
Mark only one oval.

Male
Female
Other

3. Age Group (in years) Mark

only one oval.

12-18
19-30
31-40
More than 40

4. How often do you use VVMT buses while travelling Mark only
one oval.

Daily

Weekly
Occassionally

5. Are you satisfied with VVMT services Mark only

one oval.

Yes

No

58
 6. In which route you travel most

7. Is the frequency of bus is satisfactory in the route you use the most
Mark only one oval

Good
Fair
Satisfactory

Bad

8. What type buses do you think VVMT need?

Mark only one oval.
Luxury
Ordinary
9. What do you think the reason of failure of buses in between transport( while working)
Mark only one oval
Poor Condition of Buses
Improper service timming
Bad service
10. Can you rate the service of VVMT
Good
Excellent
Bad
Satisfactory

11. Is the behaviour of Staff member good with you

Mark only one oval.
Good
Bad
Satisfactory

12. Any suggestion for VVMT bus service *

59
Questionnaire: To Understand the Working of VVMT Buses

To Staff members:-
1. Name:

2. Age:

3. Which are the companies that makes VVMT Buses?

4. Where is the head office of VVMT located?

5. What are the concession give for students and old age peoples?

6. Is there any other transportation facility available?

7. In how many routes overall VVMT operates?

8. Which is the most profitable route of VVMT?

60
Questionnaire: To Understand the Working of VVMT Buses
Drivers and Conductors
1. Name:-
2. Age:-
3. Profession
Driver

Conductor

Other Staff Member

4. Is there proper resting facility available to
you? Yes
No
5. Is the maintenance of bus
satisfactory? Yes
No
6. Are your salaries
satisfactory? Yes
No
7. Which is the route you worked most?

8. How much time do you have to work in a day?

9. How many trips are completed in working hours?

61
 List of Tables and Charts (PASSENGERS)

Sr. No Particulars Page No.

1 Gender (Pie – Diagram) 26

2 Age Group (in years) (Column Chart) 27

3 Use of VVMT Bus While Travelling (Column Chart) 28

Satisfied with VVMT Services (Pie – Diagram)

4 29

5 Which Route you Travel Most (Bar Chart) 30

6 Frequency of Bus (Column Chart) 32

7 Type of bus VVMT need (Pie – Diagram) 33

8 Reason of Failure of Buses (Pie – Diagram) 34

9 Rating the Service of VVMT (Column Chart) 35

10 Behaviour of Staff Members (Pie – Diagram) 36

11 Suggestion for VVMT Bus Service (Bar Chart) 37

62
 List of Tables and Charts (Drivers & Conductors)

Sr. No Particulars Page No.

1 Age (Column Chart) 39

2 Profession (Pie – Diagram) 40

3 Proper Resting Facility (Pie – Diagram) 41

4 Maintenance of Bus (Pie – Diagram) 42

5 Salaries Satisfactory (Column Chart) 43

6 Route You Worked Most (Bar Chart) 44

7 Working Hours (Pie – Diagram) 45

8 Trips (Bar Chart) 46

63
 List of Tables and Charts (Staff Members)

Sr. No Particulars Page No.

1 Age (Column Chart) 47

2 Companies that make VVMT Buses (Pie – Diagram) 48

3 Head Office (Pie – Diagram) 49

4 Concession (Pie – Diagram) 50

5 Other Transport Facility (Column Chart) 51

6 Overall Routes (Column Chart) 52

7 Most Profitable Route (Pie – Diagram) 53

64
Synopsis

65
PROFORMA FOR APPROVAL OF PROJECTSYNOPSIS
(ACADEMIC YEAR 2017-2018)

1. Name of student : Niraj M

Tawde 2. Roll No : 2016055

3. Title of project : To understand the working of Vasai Virar

Mahanagar Transport (VVMT)

4. Specialization : Finance

5. Name of guide : Prof. Bharat Dhongade

6. Student’s Signature & Date :

7. Guide’s Signature & Date :

66
 FOR OFFICE USE ONLY

SYNOPSIS GUIDE

APRROVED APPROVED

NOT APPROVED NOT APPROVED

Signature :

Date :

Comments/suggestions for reformulation of the project (if any):

67
To Understand the Working of Vasai Virar
Mahanagar Transport (VVMT)

A Project Submitted
in Partial Fulfillment of the
Requirements for the Degree of
Masters in Management
Studies in
Finance

by

Niraj Tawde

ROHIDAS PATIL INSTITUTE OF MANAGEMENT

STUDIES
Affiliated to University of Mumbai
2018

68
To Understand the Working of Vasai Virar Mahanagar Transport (VVMT)

Chapter: 1 - Introduction:

The Vasai-Virar City Municipal Corporation, (VVCMC) is the civic body that governs
areas and villages in Vasai-Virar tehsil in Maharashtra state, western India comprising
the most populated part of Palghar district. It is an extended suburb of Mumbai.
According to the 2011 census, it is the fifth largest city in Maharashtra with a
population of more than 1.3 million. The city is located 50 km north of Mumbai, on
the north bank of Vasai Creek, part of the estuary of the Ulhas River. It was formed on
3 July 2009 by combining four municipal councils and 53 gram panchayats.

Vasai-Virar City Municipal Corporation started its own transport service on 3 October
2012 in association with Bhagirathi Transport Corporation Pvt Ltd, known as VVMT.
It operates a large number of bus lines in the Vasai- Virar Town. VVMT also plies its
buses in Vasai-Virar villages. It also has operation outside Town limits into
neighbouring Town of Mira- Bhayander, Thane City & Mumbai City. VVMT bus ply
from Vasai to Thane & Vasai to Mulund.
.
With total of 34 and above routes, VVMT recently started municipal bus services in vasai and
Virar location, the far north suburb of Mumbai in thane (Now Palghar) district is one of the
most helping mode of transportation for daily job working people when the auto taxi prices
rises with petrol and auto don’t run on Meter unit system charging high at few destinations.
Basically 2 types of VVMT buses, which are Mini Bus and Long Bus which wasintroduced
later. Below are bus numbers details and routes along with helpline numbers of Vasai Virar
City Municipal Transportation (VVCMC) running between 3 stations which are Virar,
Nalasopara and Vasai...”

69
Need of the Study

Movement of the people from one place to another place and the increase in
population resulted in heavy demand for quick, efficient transport services. Under
these circumstances, there is every possibility for deterioration of the quality of
services provided by transport industries because of healthy competition. Yet, the
private sector transport industries have to provide better services because it is a
question of survival for them.
70
 Chapter: 2 – Problem Statement

In the modern period, public bus transport services, being the most indispensable, help the
people for mobility. Every human being or a passenger wants to avail better and comfortable
travel. It is generally believed that services of the private sector transport agencies are better
than the public sector.
71
 Chapter: 3 – Literature Review

The basic transportation problem was originally developed by Hitcock(1941).

Efficient methods of solution are derived from the simplex algorithm and were
developed in 1947. The transportation problem can be converted as a standard linear
programing problem, which can be solved by simplex method.
72
 Chapter: 4 - Research Methodology

a. Hypothesis

Null Hypothesis: To Understand the Working of Vasai Virar Mahanagar Transport (VVMT)

b. Rationale

“The transport industry which undertakes nothing more than the mere
movement of persons and things from one place to another, have constituted
one of the most important activities of men in every stage of advanced
civilization.”

c. Research Objectives
 To analyze the working of VVMT.
 To analyze the liquidity position of VVMT
 To analyze efficiency of VVMT
 To measure the profitability of VVMT

d. Statistical Tools

Bar Chart:- related to the use of transportation tool used by people leaving in these
area.

e. Scope of the Study

To improve the facilities provided by VVMT towards its customers/ passengers.
And also give better facilities than other transportation tools in these area.

f. Limitations of the Study

The following are the limitation of this

study. The data provided is only positive

data.

The sample size is 100 for research.

The study is limited to individual transport system in vasai virar area ie VVMT
73
 Chapter: 5 – Data Collection

Data has been collected in two ways. These are:

Primary Data

Questionnaire

Secondary Data
Newspaper
Websites
Sample Plan

The sample plan is to convey pros and cons in the services provided by VVMT
Sample Size

Study involves sample size of 100 respondents including passengers, drivers, conductors and
staff related to transport services under study.
74
Chapter: 6 – Tentative Scheme of Chapterization

Chapter EXECUTIVE SUMMARY

No. (Introduction, objectives, conclusions of the project) Page No.
SECTION I
INTRODUCTION
1.1 Introduction to Topic
1.2 Objectives of the Study
1.3 Research Methodology
1.3.1 Literature Review
1.3.2 Research Design and Hypothesis
1.3.3 Period of Study
1.4 Sampling
1.4.1 Sampling Plan
1.4.2 Sampling Technique
1.4.3 Sample Size
1.5 Data
1.5.1 Type of Data
1.5.2 Data Sources
1.5.3 Method of Data Collection
1.6 Tools and Techniques of Analysis
1.6.1 Graphical Analysis
1.6.2 Statistical Analysis
1.7 Scope and Limitations of the Study
1.8 Direction for Future studies
SECTION II
FUNDAMENTAL CONCEPTS RELATED TO THE TOPIC
2.1 Meanings and Definitions
2.2 Historical perspective of the topic
2.3 Regulatory Aspects
2.4 Any other matters
SECTION III
DATA ANALYSIS AND INTERPRETATIONS*
3.1 Method of Data Collection in detail the process followed
3.2 Method of Data compilation, tabulation and graphical
Presentations
SECTION IV
CONCULSIONS AND SUGGESSTIONS
4.1 Summary Findings*
4.2 Conclusions*
4.3 Suggestions*

75
Chapter: 7
Bibliography
Newspaper
Website:-
http://vvcmc.in/vvmc/file/Velapatrak_1.pd
https://timesofindia.indiatimes.com/city/mumbai/Passengers-flock-to-civic-
buses-in-
Vasai-Virar/articleshow/16686032.cms
http://pracha2004.blogspot.in/2013/04/vasai-virar-municipal-
transport.html
76