Business Analyst – Life Insurance

1. Experience on complex regional > country digital and operations transformation programs with strong agile and
waterfall experience

2. 10 or more years of Life/Health insurance BA experience preferred:

a. Strong life/health domain expertise

b. Gathering and documenting requirements in JIRA/other online tools for agile

c. Drawing process flows( Visio / Lucidchart)

d. Basic tech understanding including integration mapping, Maintain Data dictionary / UI field mapping

e. Impact assessment for process people and technology experience

3. Experience in Life/health claim processing steps from Submission, FNOL, Data entry, Auto adjudication, Manual
assessment, Payment approval and Settlement aspects.

4. In particular - Strong adjudication rules experience for health insurance claim adjudication AND / OR strong BPM
experience for claim processing

5. Designations like ALMI / FLMI preferred

1, 2a,b,c,d are non negotiable. Rest are desired but can be developed based on aptitude and above parameters.