Non-Foods

Quality Assurance
Expectations Manual

July 2019

Table of Contents
Chapter 1 Company History-The start of Costco
Wholesale
Chapter 2 Mission Statement
Chapter 3 Where Is Costco around the world?
Chapter 4 Sustainability and Costco Smart Screening
Programs
Chapter 5 What is Costco Non-Foods Quality
Assurance?
Chapter 6 Requested Testing and Inspections
Chapter 7 Non Foods Buyer Responsibilities
Chapter 8 Non-Foods QA Responsibilities
Chapter 9 Supplier Responsibilities
Chapter 10 Testing and Inspection Lab Responsibilities
➔ Non-Foods QA Testing Flow chart
Chapter 11 How to Read a Test Request
➔ Example of a Test Request generated by BPMS
➔ How Users Interact With BPMS
Chapter 12 Report Ratings
Chapter 13 GMP & RTP Audits
Chapter 14 COC Audits
Chapter 15 DOE Statement
Chapter 16 Glossary
Chapter 17 Quick Guide to Individual State Chemical
Requirements
Chapter 18 QA list of Contacts

1 Diego, California, on July 12, 1976. Called The Price Club,
Company History-The start of Costco
Wholesale
Click here to be taken to the Costco Wholesale website and
HERE to find the nearest warehouse
The very first membership warehouse club opened in San
after its founder Sol Price, it was a groundbreaking concept
based on the premise of using buying and operating
efficiencies to keep costs down and then passing the savings
on to members.
Innovative and visionary, Sol was already a retail legend,
having developed the successful Fed-Mart business in the
late 1960s. One of his top merchants at Fed-Mart was Jim
Sinegal, who served as executive vice president of
merchandising, distribution and marketing. While business
started slowly, as the Price Club team fine-tuned their
merchandise and marketing strategies, it soon began to build,
giving birth to a new industry that would change the face of
retailing all over the world. Costco Wholesale was founded
seven years later and opened its first warehouse in Seattle,
Washington on September 15, 1983
For 10 years each company grew, expanding their business
and their product mix and pioneering new services. The two
mega-retailers merged in 1993. Their passion for excellence
and commitment to bring high-quality goods and services to
market at the lowest possible prices created a cult-like
following for the company, with millions of loyal members
around the globe.
Click here to watch a short video about the Costco Wholesale
membership today
 OUR MISSION

To continually provide our members with quality goods and

2 services at the lowest possible prices. In order to achieve our

mission we will conduct our business with the following five
Code of Ethics in mind:
Mission Statements
1. Obey the law.
2. Take care of our members.
3. Take care of our employees.
4. Respect our suppliers.
If we do these four things properly, and in this order, then we
will accomplish what every corporation has a responsibility to
accomplish, which is to:
5. Reward our shareholders.

Non Foods QA Mission Statement

Our Group Mission is to: "Promote continuous

improvement in product quality and safety systems for the
benefit of our members, suppliers and employees."
 As of March 2019 Costco has over 700 warehouses around

3 the world. Costco Warehouses can be found currently in the

below countries:
United States and Puerto Rico
Canada
Where Is Costco around the world Mexico
The United Kingdom
Japan
Korea
Taiwan
Australia
Spain
Iceland
France
China
Home office:
999 Lake Drive, Issaquah,WA 98027
US Regional Offices:
Atlanta, Georgia Chicago, Illinois
Dallas, Texas Livermore, California
Los Angeles, California San Diego, California
Sterling, Virginia
Canadian Regional Office:
Ottawa, Ontario
International Offices:
London, England Mexico City, Mexico
Seoul, Korea Sydney, Australia
Taipei, Taiwan Tokyo, Japan
Getafe, Spain Villebon sur Yvette, France
 These inform and guide our everyday goal to do the right

4 thing and are the foundation of our business. Costco will

continue to adapt as we learn more about our impact and
global challenges such as climate change, human rights
issues and compromised natural resources.
Sustainability and Costco Smart Screening
Program We have adopted the following principles and responsibilities
to help us navigate the dynamic and changing future while
still striving to do the right thing and remain a low-cost and
efficient business operator.
Our Sustainability Principles
• For Costco to thrive, the world needs to thrive. We are
committed to doing our part to help.
• We focus on issues related to our business and to
where we can contribute to real, results-driven positive
impact.
• We do not have all of the answers, are learning as we
go and seek continuous improvement.

Our Sustainability Responsibilities

• Take care of our employees.
• Support the communities where our employees and
Our aim is that our business remains responsible, resilient and members live and work.
relevant in accordance with our Mission Statement and Code • Operate efficiently and in an environmentally
of Ethics. responsible manner.
• Strategically source our merchandise in a sustainable
manner.
For more information please visit our Sustainability website

For more information please visit our website:
https://www.costco.com/sustainability-environment.html
The Costco Smart Screening Program
Costco Wholesale is committed to protecting consumer and
environmental health and safety, through establishing and
developing products, and processes, so they are safer,
healthier, and more sustainable.

Costco's Chemical Management Policy goes beyond the

boundaries of regulatory compliance from the product
manufacturing process, and from consumer use and disposal,
in an effort to reduce potential chemical harm to humans and to
the environment.

Costco will continue to provide guidance for preferred chemical

choices by product category through collaboration with our
supply chain. We encourage our suppliers to understand which
chemicals are used in their products in order to:

1) identify chemicals of concern (utilizing comprehensive testing

programs);
2) remove or apply the process of informed substitution for any
identified chemicals of concern;
3) identify ways to change their manufacturing processes to
reduce hazardous chemical use; and
4) review qualified third-party green certifications
 5 Objective
What is Costco Non-Foods Quality Assurance?
The Non-Foods Quality Assurance department is a service
department available to all Non-Foods buyers. We are
devoted to ensuring the quality and consistency of any and all
products carried by Costco Wholesale.
Product testing supports the commitment of Costco
Wholesale to offer safe, quality products to its members.
Costco Wholesale has established a comprehensive testing
program to monitor and ensure compliance with applicable
legislation as well as industry and corporate quality
standards. As a part of this program, products must be tested
prior to shipment (production samples) by a 3rd party
independent testing lab. The quality assurance department's’
role is to facilitate the coordination of testing with the labs,
provide results to the merchandising teams, and to assist the
suppliers in understanding results when needed.
Costco Wholesale believes strongly in compliance with the
States, Federal and International regulatory requirements.
Regardless of whether or not a laboratory has tested a
particular item, the supplier is solely responsible for ensuring
that merchandise shipped to Costco Wholesale complies with
all applicable regulatory requirements for the markets in
which they’re sold.
 local laws
Regardless of any testing or inspections which are performed,
it is always the manufacturer's responsibility to make a safe,
quality product which complies with all the requirements of
the destination country. The role and responsibility of the
testing lab is to verify that the product meets basic
performance, compliance requirements and Costco
expectations.

All products must comply with industry performance & safety

standards as well as the laws & regulations of the destination
country. In addition, all products must comply with Costco’s
quality standards and suppliers’ confirmed product
specifications.

Depending on your item and where it is being shipped an

RTP Audit may be required. Other Audits which may be
required are GMP as well as COC audits. Please see the
local laws GMP/RTP/COC sections located in this manual for further
clarification.
 All items which are sold at Costco warehouse undergo

6 testing. You may find details of what is requested in the test

request form. Testing requirements may include the following:

● Cotton Traceability Document Validation: For

Requested Testing and Inspections cotton items requiring Supplier signed Cotton
Traceability Policy & Supplier maintained Cotton
Traceability Spreadsheet.
● Cotton Traceability Inspection: For cotton items
requiring Supplier signed Cotton Traceability Policy &
Supplier maintained Cotton Traceability Spreadsheet.
A Cotton Traceability Inspection is required to be
conducted at one of the facilities involved in
production of this item.
● Piece Good Testing: This quality and performance
based testing is required for KS Apparel items and is
completed on supplier submitted color swatches of
each color/ style and developed full garments. The
piece goods testing is conducted prior to
commencement of pre-production testing.
● Pre-Production Testing: Required on KS Apparel
items. The supplier shall submit full garment samples
for testing of the full Costco protocol (including quality,
labeling, performance, Costco smart screening and
regulatory testing). The pre production goods testing
is conducted prior to commencement of production
testing.
Requested Testing and Inspections Continued:
● Sample selection: A third party lab will come to the
factory to select and seal test samples and, if
requested, buyer reference samples.
● DuPro (During Production Inspection): A visual and
measurement audit of the goods manufactured at the
time of sample selection. This processes is done
cohesively at the time sample selection booking is
conducted.
● Production testing: The sealed samples are sent to
the third party lab to be tested per Costco protocols
(including quality, labeling and regulatory testing).
Protocols your item will be held to can be requested
from your QA contact (see below) or lab
representative at any time.
● Display Testing: If an electrically powered display is
being made of your item for warehouse display
purposes. This display will be required to be tested
against Costco protocols in addition to the testing
being completed on the actual sell unit.
● Pre-shipment inspections: Generally at least one
inspection per destination country is required prior to
shipping. This is primarily a visual inspection of the
goods at the factory.
● Inspection pull: This will be assigned at QA or buyer
discretion. Additional lab testing is completed using
samples sealed by the inspector at the pre-shipment
inspection.
● CSS (Costco Smart Screening): The Costco Smart
Screening Program identifies chemicals of concern in
different product categories.
● JFSL (Japan Food Sanitation Law): Items that are
subject to the Japan Food Sanitation Law and will
require certification.
● DNA Testing: DNA testing is required for for Pima
and/ or ELS Cotton verification.
 Advise suppliers in advance if they will be required to go

7 through the QA Process.

● Send the Textiles Packet and/ or Supplier Food
Use Material Identification Form, photos, or any
Non Foods Buyer Responsibilities other applicable specification forms to the supplier for
completion.
● Verify the information provided by the suppliers is
correct when the forms are returned.
● Forward the applicable forms with a completed Test
Request - Buyer Use via BPM to QA a minimum of 6
weeks prior to the ship date.
● Respond to reports rated Merchandising Review
within three days of receipt.
● Respond to Corrective Action Plans submitted in
BPMS within three days of receipt
● Keep QA informed of instructions given to the supplier
on how/ when to correct product failures.
● Shipment approval can only be given by the buying
staff.
 8 ● The Non-Foods QA Staff uses BPMS Distribute
Non-Foods QA Test & Inspection Request Form
Non-Foods QA Responsibilities
(hereafter called the Test Request) to the supplier
and testing lab noting testing & inspection
requirements for each item.
Green
● Assist suppliers in answering any questions which
Chemistry Regulations may come up during the testing process.
● Analyze, interpret and summarize reports for buying
teams and suppliers.
local laws Product ● Forward the Costco buying team’s expectations on
Safety each report to the supplier and the testing lab, and
follow up to ensure that all necessary corrections are
made.
Costco High ● Review Corrective Action Plans and help to advise the
Transparency Quality buying team on a decision.
Expectations ● Track each item through the QA process to help
ensure on-time shipments.
● Assist the testing lab in collecting outstanding
payments from suppliers.
 Know, understand and comply with all laws in both the

9 country of origin and the destination country as they relate to

the factory and the product.
● Read and abide by all of QA’s procedural,
Supplier Responsibilities performance and quality requirements as laid out in
these expectations and the Costco Supplier
Agreement.
● Pre test raw materials as well as the validity of their
fiber and care instructions in either their own Pre
Production testing or with the Costco Pre Production
program as needed to ensure that there are no
failures during the production testing and inspection
process.
● Contact the designated 3rd party lab for Sample
Selection if this is designated in the Test Request.
● Contact the designated inspection lab to arrange
product inspections fourteen days in advance of the
specified date on the Test Request to ensure the
inspection can be booked for the day requested.
● Testing is required to include all final packaging. This
includes but not limited to any instructions, manuals,
hang tags and inserts. Your submission will be placed
on hold by the 3rd party lab without this.
● Reply promptly to all communication from the QA or
Merchandising team.
● If a discrepancy or failure is found on a report, a
supplier’s corrective action plan (CAP) may be
requested and must be uploaded in BPMS for the
Merchandising and QA groups advising what steps
have been taken to correct the discrepancy or failure
and how this was corrected on all Costco production.
A CAP must be on company letterhead. Please see
the report rating page for the distinction of a CAR/CAP
● If re-tests or re-inspections are needed, the supplier
must request and follow through with these in a timely
manner per QA’s instructions.
● Suppliers are responsible for all costs associated with
the QA testing process, including but not limited to
factory GMP (Good Manufacturing Practices) audit,
test and inspection fees and any freight charges
incurred in mailing samples to the testing lab. This
includes all costs associated with re-testing. Re-test
sample will follow the same procedure above either
sample selection or sample submission as advised by
the QA team.
● Suppliers must pay all testing and inspection bills
within 30 days of the invoice date and if prepayment is
required, the supplier shall pay ASAP or delays may
occur.
● Supplier shall not ship any product until all audits,
tests and inspections are completed and approved
and/or the buyer approves shipment.
● A passing test report is not an authorization to ship.
● If the CPSC or other Country Government Recall
Agency works with the supplier on a recall, the
supplier must inform Costco right away.
● Each supplier is responsible for ensuring that prior to
shipment, all products are accurately labeled in
accordance with all laws and that each product has
been tested in accordance with all the procedures as
outlined by the Costco Wholesale quality assurance
program.
 Immediately notify QA and/or the supplier with any questions

10 about the Test Request.

Testing Lab Responsibilities
● Provide up to date protocols to all suppliers who
request them.
● Receipt of Samples: When the Test Request form is
incomplete, insufficient samples are submitted, or new
supplier prepayment is not received, the laboratory
notifies the supplier.
● Issue clear, accurate reports using the required QA
report format including the protocol, charts and digital
photos to explain all defects found.
● Send all reports as a single PDF document via email
to the supplier contact(s). Concurrently, all reports
should be uploaded to BPMS (Business Process
Management System).
● Meet all quoted turnaround times for testing and
inspection report issuance.
● Issue detailed, accurate invoices in the correct format
to suppliers and/or QA within 30-60 days of report
issuance. Invoices will be issued by the testing lab no
later than 30-60 days after the report issuance date.
● Communicate any problems to suppliers and QA
immediately.
 BPMS Automated Emails

BPMS will send out automated emails which keep everyone

updated on the progress of an item. It is important to read
each email which comes from the info@costco.bpms.com
email address. Please ensure these emails are not going in
your spam as not being attentive to these emails may cause
shipment delays. Please see some examples of these email
titles below.

The info@costcobpms.com email account is unmonitored

so please always ensure you copy your whole non-foods
QA team on email correspondence.
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 11 Costco Wholesale utilizes a system called Business Process
Management System(BPMS) to organize the complete testing
How to Read a Test Request
process. Once the buying teams have received all necessary
paperwork they will use BPMS to make a test request and
submit it to QA for final overview and lab assignment.

Once QA has reviewed the test request it will be sent out to

all contacts originally submitted to buying at the time of order
submission, as well as the assigned lab. What you see on the
following pages is an example of what a test request looks
like.
 How Users Interact With BPMS
Buying Set up Test Review CAP/MERCH Check Status of Item
Team Requests Decisions Testing

Review Sample
Review Test Requests Selection/Production/Inspection Review CAPs and
and Assign Reports and Rate them for the Submit them to Buying
Non-Foods Testing/Inspection Labs Buying Team Team
QA
Process Incomplete Tasks
Check Status of Item to Ensure Items Complete
Testing Requested Testing On time

Upload Sample Upload GCCs When

Testing Receive Test
Selection/Production/Inspection Necessary
Lab Requests
Reports

Receive Test Submit CAP when Check Status of Item

Supplier Requests Requested Testings
 12 ● Conformed Report Notification: This means that
Report Ratings
the item submitted passed this specific test or
inspection report from the lab. QA will send an email
via BPMS.
● ACCEPT: This rating notes that some failures were
found during testing or inspection but QA has
reviewed and deemed them acceptable. Reports that
have the QA rating of ACCEPT will not require further
action.
● MERCH REVIEW: This rating notes that some failures
were found during testing. These failures are usually
quality issues and are rated for review to be
completed by Merchandising. The buying team will
review and advise one of the following:
A: No further action required. The buyer accepts all
noted defects.
B: Re-test required. Buyer: please advise if you
require a Corrective Action Plan.
● CORRECTIVE ACTION REQUIRED(CAR): This
rating means that Costco QA is requiring corrective
action be taken. The product cannot be accepted as
is, and defects MUST be corrected before shipping.
● Corrective Action Plan(CAP): This rating dictates a
Corrective Action Plan has been requested. A CAP is
requested when an item does not meet Costco
standards versus a CAR which dictates an item does
not meet regulatory standards
● Incomplete: This means that some items were not
submitted for testing or some testing is currently
pending. Ultimately, this test will not be complete until
all requested samples,packaging, labeling and/or
materials have been received by the lab and tested.
The lab will issue an addendum report when the
missing items have been received and tested.

● NOTE: Regardless if during testing a supplier has

passing reports or Merchandising approval, if there is
a failing Inspection pull with a CAR failure, the
product will be returned to the supplier at the
supplier’s expense.
 The Factory GMP(Good Manufacturing Program) Audit is the

13 inspection of a factory by QA solely for the purpose of

determining whether a factory is capable of producing the
item assigned to it. The factory may be tested for employee
training, available technology, machine maintenance, record
GMP and RTP Audits keeping, etc. QA Factory Evaluations should not be confused
with the CSCC (Social Compliance testing) performed
through the Vendor Code of Conduct department.
Below is a general outline of the main points that are
reviewed during an audit:
● Management Commitment and Continual
Improvement
○ Is Senior Management of the facility involved
in the continual improvement of the facility?
● Risk Management System
○ Does the facility know and understand the
compliance and safety requirements for the
product category that they are producing and
the countries where they are shipping to?
● Quality Management System
○ Document and record control for quality
management in the facility.
● Sites and Facilities Management
○ Internal and external review of the site and
facility for cleanliness, pest control, etc.
 ● Product Control
○ Traceability of all materials from raw materials
to finished goods, as well as reference
GMP and RTP Audits samples, packaging, chemicals used in
Continued production, etc.
● Product Testing and Product Claims
○ Internal product quality control system within
the facility.
● Process Control
○ Operational quality control system within the
facility.
● Personnel Training and Competency
○ Continued and updated training of the staff
within the facility, as well as record keeping of
training.

RTP(Reasonable Testing Program) Audits

● An audit required for factories which manufacture

juvenile products that will be shipped to the USA when
Costco is the importer of record. RTP is also required
on any Kirkland Signature juvenile item regardless of
who is importing it into the USA.
 Our suppliers and their facilities are subject to our Supplier

14 Code of Conduct. This code protects the human rights and

safety of the people who produce, process and/or harvest the
products we sell, while recognizing and respecting the cultural
and legal differences found throughout the world. To this end,
COC Audits Costco:
● Prohibits slave labor, human trafficking, illegal child

labor, illegal prison labor, physical and sexual abuse,

bribery or attempted bribery, and health and safety

conditions posing immediate risk to life and limb.

● Expects our suppliers to comply, at a minimum, with

the applicable labor and environmental laws and

regulations of the country where the merchandise is

produced.

● Encourages our suppliers to work to achieve "Above

and Beyond Goals."

16 ● Sample Selection: A third party lab inspector needs
to be booked to visit the factory and review and seal
production samples. It is the factory/ supplier’s
responsibility to immediately send these sealed
Glossary samples to the designated third party lab to proceed
with testing.
● DuPro: A visual and measurement audit of the goods
manufactured at the time of sample selection. This
processes is done at the time sample selection
booking is conducted. Request of a DUPRO is listed
on the test request issued from Costco BPM.
● Production Testing: Once samples are received by
the lab, either though sample selection or submission.
the product is tested against all applicable legal
requirements as well QA protocols. Some tests
performed are: Colorfastness, Lead Content, Required
Labeling, Choking Hazards, Usability, etc.
● Inspection: A qualified inspector is sent to the
production floor of the factory where the item is being
produced. The inspector compares his/her samples (if
available), quality and label test results, and/or written
production specifications to the items being produced.
Items are checked for consistency of design, color,
size, etc. This needs to be booked by the supplier at
least 14 working days before requested inspection
date.
● Inspection Pull: During the inspection of the product
the inspector will pull samples for the Inspection Pull.
ALL Kirkland Signature items require an inspection
pull. The inspection pull can also be for complete
Quality and Label testing or it might be a single test
like lead in surfacing coating. This is a double check
of the actual shipment. If a regulatory or safety failure
is found during an inspection pull test previous
passing results are void.
● Production Testing for Multiple countries: When
possible Costco will set up testing for one item
shipping to multiple countries. If the supplier is able to
send samples to the lab for multiple countries at the
same time the testing will not duplicate where
possible. The lab will complete Costco requirement
testing once and will complete specific Country tests
for each destination.
● RTP: An audit for a factory that is producing a juvenile
product for Costco that will ship to the U.S. and where
Costco is the Importer of Record or if the juvenile
product for Costco that will ship to the U.S., is a
Kirkland Signature branded product.
● ISTA Testing: (International Safe Transit Association)
is performed to test how well a packaged product will
travel. Boxed items are dropped from different angles
and heights to assess the durability of the packaging
through simulated normal shipment situations.
● TPCH and EC 94/62: These tests are now included
within production testing for the US and EU countries.
TPCH (Toxics in Packaging Clearinghouse), a
requirement for various States in America and EC
94/62, a European directive, test for the limits of heavy
metal contents in packaging.
● RoHS Testing: RoHS (Restriction of use of certain
Hazardous Substances) is an EU Directive that
restricts the use of hazardous substances in the
manufacture of electronic & electrical equipment. It
applies to the following substances: Lead · Mercury ·
Cadmium · Hexavalent Chromium · PBB · PBDE
(Deca – BDE is exempted from 2005/717/EC
amending 2002/95/EC) In order to comply with the
EU RoHS legislation all of these substances must
either be removed, or must be reduced to within
maximum permitted concentrations (see table), in any
products containing electrical or electronic
components that will be sold within the European
Union.
● Compression (Clamping) Testing: This testing may
sound similar to ISTA testing, but there is a difference
between ISTA and Compression testing.
Clamping/Compression testing is conducted to inspect
and analyze if there are structural flaws in the
packaging. Emphasis of the compression testing is not
the impact of transit but the handling of the item using
the clamping machine. Some things to keep in mind
are reinforced corners, edges, etc.
 18
Non-Foods QA Contacts
Carla Kopet AGMM Becky Berg Director
(425) 427-7639 (425) 313-2977
ckopet@costco.com bberg@costco.com
QA Powered Non-Patio, QA Juvenile / Patio/ Sporting Goods QA Textiles Contacts
QA Home Decor Contacts
Seasonal (Electrical, Trees Contacts Seasonal (Decor and battery
and Garland), and Lamps/ Patio and Umbrellas, Toys Jeff Welch
powered,) Excluding Lamps/
Fireplaces (425) 313-6197
Dorothy Weissman Electric fireplaces
Jacob Zegers jeffwelch@costco.com
(425) 416-2634 (425) 416-1532
dweissman@costco.com Kenny Brock
jzegers@costco.com Frank Madrigal
(425) 313-8075
(425) 427-3345
kbrock@costco.com
Josh Judge fmadrigal@costco.com
Michael Bradley
(425) 427-7856 (425) 427-7669 Rob Hodge
jjudge@costco.com Anna Gordon
michael.bradley@costco.com (425) 313-6815
(425) 313-6671
rhodge@costco.com
annagordon@costco.com
Blake Southworth Sierra Carter
(425) 427-7016 Brad Berryman
(425) 313-8655 Naomi Keim
scarter@costco.com (425) 427-3328
bsouthworth@costco.com (425) 313-6896
bberryman@costco.com nkeim@costco.com
Chrissy Barsness
Sam Romer (425) 313-6286 Brittany Dailey Tomasz Macieik
(425) 313-6326 cbarsness@costco.com (425) 427-7640 (425) 416-4165
sromer@costco.com bdailey@costco.com tmacieik@costco.com
 Factory GMP Audits Helpful Reference Links
Consumer Products Safety Commission (CPSC) Website
http://www.cpsc.gov/
Sam Haugen
Consumer Products Safety Improvement Act (CPSIA) info on CPSC Website
(425) 416-8803
http://www.cpsc.gov/about/cpsia/cpsia.html
shaugen@costco.com
Public Database – CPSIA
http://www.saferproducts.gov
Faith Matthews Rules Requiring a General Certificate of Conformity (GCC) -
(425) 427-3270 General Use/Non-Children's Products
fmatthews@costco.com http://www.cpsc.gov/Business--Manufacturing/Testing-Certification/
Lab-Accreditation/Rules-Requiring-a-General-Certificate-of-Confor
Mark Burbrink mity/
(425) 313-2529 Rules Requiring Third-Party Testing and a Children's Product
mburbrink@costco.com Certificate
http://www.cpsc.gov/Business--Manufacturing/Testing-Certification/
Lab-Accreditation/Rules-Requiring-Third-Party-Testing/
Matt Gonyea Regulations, Mandatory Standards and Bans
(425) 416-1283 http://www.cpsc.gov/en/Regulations-Laws--Standards/Regulations-
mgonyea@costco.com Mandatory-Standards-Bans/#T
Health Canada Canada Consumer Products Safety Act (CCPSA) Website
Factory GMP Audits Mailbox http://www.hc-sc.gc.ca/cps-spc/legislation/acts-lois/ccpsa-lcspc/inde
NFQAFactoryGMPAudit@costco.c x-eng.php
om