Relationship between elements of BMC

BLOCKS HOW TO PROVIDE SERVICE TO CUSTOMER

Customer segments - Potential inventors

- Institution
- Medical equipment/PPE inventors
- SME : eg; for any food companies that want plastic
utensils
- Organization (profit,non profit,gov,all economic sector):
eg; providing spare parts for factories
Value Preposition - Newness
- Ability to customize / Can print various types of design

- Brand/Status; high quality products since it branded

- Convenience

- Quick services

- Cheaper in price (compare to other factory)

Channels - Shop online (website)

- Direct through factory/shop; take a look on the design to
get idea from the showroom/buy directly
- Partnership; collaboration to produce more interesting
design
Customer Relationship Get:
- Advertise on google/television/social media/any medium
- In store video how we produce (attraction)
Keep:
- Excellent customer service
- Based on customer demand/request;
Grow:
- Subscribe monthly newsletter to keep them informed
about our latest products.
- Consulting on how to improve usage
- Can order online & delivery using other couriers Poslaju,
 Ninja Van, JnT Express, Gdex and etc.
- Have physical store/factory; visit/keep in touch
- Sales/Promotion
Revenue streams - Product sales
- Online promotion
- Project revenue
- Services revenue
- Fixed pricing
BLOCK TO PROVIDE THE VALUE PREPOSITION TO CUSTOMER
Key Resources Physical resources:
- Space to operate
- 3D printer
- Computer control
- Liquid molecule/powder grains
Human resources:
- Staff
- Maintenance/technician
Intellectual Property resources:
- Platform (CAD model)
- Patterns and copyright
- Customer database
Financial resources:
- Cash
- Credit
Key Activities - Manufacturing
- Quality control
- Design
Key Partners - Recyling Centre
- Plastic raw materials suppliers
- 3D printer suppliers
Cost structure - 3d printers supply
- Plastic materials supply
- Technologies
- Marketing
- Utilities