Professional Documents
Culture Documents
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KONE is one of the global leaders in the elevator and escalator industry. The company
has been committed to understanding the needs of its customers for the past century,
providing industry-leading elevators, escalators and automatic building doors as well as
innovative solutions for modernization and maintenance. The company's objective is to
offer the best People Flow experience by developing and delivering solutions that
enable people to move smoothly, safely, comfortably and without waiting in buildings in
an increasingly urbanizing environment. In 2010, KONE had annual net sales of EUR 5
billion and approximately 33,800 employees. KONE class B shares are listed on the
NASDAQ OMX Helsinki Ltd in Finland.
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KONE¶s key customers are builders, building owners, facility managers, and
developers. In addition, architects,authorities, and consultants are key parties in the
decisionmaking process regarding elevators and escalators.
KONE has segmented its market according to the purpose of the building. The main
segments are residential buildings, hotels, office and retail buildings, infrastructure, and
medical buildings. KONE also serves special buildings such as leisure and educatioN
centers, industrial properties, and ships.
KONE serves hundreds of thousands of customers across the globe, the majority of
which are maintenance customers. Our maintenance customers range from small
facility management companies serving a single building to large global retail or hotel
chains.
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KONE operates through more than 1,000 offices around the world. We have eight
global production units located in our main markets, as well as seven global R&D
centers. In addition, KONE has authorized distributors in over 60 countries. KONE¶s
head office is in Helsinki, Finland.
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KONE¶s vision is to create the best People Flow experience. Our strategy is to deliver a performance edge to our
customers by creating the best user experience with innovative People Flow solutions. Simultaneously, KONE¶s
people leadership and processes enable operational excellence and cost competitiveness.
To help us realize KONE¶s vision of creating the best People Flow experience, we continually strive to expand our
understanding of customers¶ needs. By responding to these needs and focusing on our people leadership and
internal processes, we can achieve our four strategic targets of serving increasingly loyal customers, making KONE a
great place to work, leading the industry in profitable growth, and providing the best user experience.
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KONE¶s efforts to meet its strategic targets are supported by development programs that are designed to help us turn
our strategy into reality. These programs are reviewed and redefined at regular intervals in response to both
achievements and changes in the business environment.
We have also refined the three high-priority areas that are the backbone for everything we do. These are safety,
quality, and simplification. These high-priority areas support our key development programs and help bring the KONE
strategy to life.
These development programs and strategic targets are founded on KONE¶s core values of delighting the customer,
energy for renewal and passion for performance, and striving to win together
cOur values guide the behavior of our personnel towards achieving our strategy. KONE¶s values are:
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Our customers¶ success is our goal. We work for and with them to identify and deliver solutions that exceed
expectations. We stay with them for the total life cycle of our products and services and ensure the safety of users
and our people.
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We are energized by the drive for continuous improvement. We anticipate and adapt to changing
requirements and constantly seek ways to work smarter. We welcome new ideas with an open mind.
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We keep our promises. We drive new ideas to realization with speed and an obsession for customer-driven quality.
We thrive on challenges and take pride in our ³can do´ attitude.
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We can win only by working together. We encourage participation, and we share information and ideas. We trust and
respect each other and recognize good performance. Our behavior is characterized by the highest ethical standards.
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According to our brand promise 'Dedicated to People Flow' every KONE employee is dedicated to making cities
better places to live and work for everyone. They are committed to ensuring our products and services provide the
best People Flow experience for customers and end users.
The word KONE means 'machine' in Finnish and represents our brand's roots in electric motor production, and its 100
year heritage.
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Kone Corporation
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, founded in 1910 and
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headquartered at Espoo, Finland, is an
international engineering and service
company employing some 30,000
personnel worldwide. The firm is a global
leader in
manufacturing elevators and escalators and
also provides maintenance services and
modernization solutions. In addition, KONE
builds and services automatic doors
(including their internal mechanisms) for
office buildings. The company provides
local service for builders, developers,
building owners, designers and architects in
800 locations in over 40 countries. Since
1924, Kone been owned and operated by
one of Finland's wealthiest families, the
Herlin family. After Harald Herlin purchased
the company in 1924, he served as
its Chairmanuntil 1941. Afterwards, his son,
Heikki H. Herlin, took over his father's post
from 1941 - 1987. Control of the company
was then handed down to his son, Pekka
Herlin, which he retained from 1987 - 2003.
Finally, the current Chairman of KONE's
Board of Directors from 2003 onwards
is Antti Herlin.
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1910 - The first logo symbolizes the electric motor business KONE started with.
The word Osakeyhtiö underneath the KONE name means Corporation in
Finnish.
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1948 - The logo was redesigned to represent the expanding elevator, industrial
cranes and hoisting machinery business it focused on at that time.
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1967 - By this time the business had evolved and the logo was re-designed to
represent the new company that was emerging with an international presence.
A new elevator factory was built in Hyvinkää, Finland during this year to
increase production of technologically advanced elevators. Although the
inspiration for the logo design is unknown we believe it resembles elevator cars
and shafts and even buildings. The blue and white colors reflect the Finnish flag
and also maintain a link to KONE's heritage.
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1999 to present - The KONE letters inside the blue blocks were updated with a
modern, clean typographic style to better suit the company's unified global
business.
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The KONE organization is divided into two business lines, Service Business and New Equipment Business, and four
geographical areas, Central and North Europe, West and South Europe, Asia-Pacific, and the Americas. In 2010, the
Major Projects unit, a separate business line, was combined with the New Equipment Business.KONE also
established a new Customer Experience unit to further enhance its customer focus.
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KONE is a global leader in providing complete and innovative solutions for the design, installation, modernisation and
maintenance of elevators and escalators and the maintenance of automatic building doors. In 1996, the company
assumed the technology leadership in the elevator industry by developing the KONE EcoDisc hoisting machine. The
current 3rd generation of the system has gone through 10 years of quality improvements ± constantly increasing the
application range, reliability, and ride comfort. EcoDisc is the core technology of all its gearless elevators. It employs
a permanent magnet synchronous motor, frequency control, and low friction gearless construction. Salient features: a
reliable machine ± low revolving gearless motor with extremely low levels of wear; incorporates an axial permanent
magnet rotor that constitutes the single moving part; more efficient than traditional machines ± needs less starting
current, consumes less power and needs no oil; less starting current means a smaller back-up generator which saves
costs; signi?cant cost savings are achieved by the use of lower duty risers and fuses, made possible by a peak
starting current of just 30 to 40 per cent of equivalent traction units; low rotational motor speeds, combined with the
V3F drive system offers unrivalled ride comfort; space-saving elevator design ± no need for a machine-room; safe
travel ± fast response and optimum stopping accuracy are ensured by intelligent controls; easy maintenance ± all
controls that need to be accessed for maintenance are grouped in a special, compact maintenance access panel;
and dependable LCE control system ± a modular control system design using serial communication with self-
diagnostic capability offers great reliability. For a typical 8 floor elevator the savings in machine room and shaft costs
with MonoSpace solution varies from Rs. 100,000 to 250,000 depending on size of the elevator and whether it is a
brick shaft or an RCC shaft.
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