Chapter 1 Quiz-4

According to the chapter, an important question to answer in developing a strategic plan is:
A. Where are we now?, where do we want to go?, and how are we going to get there?
B. Where do we want to go?
C. How are we going to get there?
D. Where are we now?
E. Where is the captain?

A. Where are we now?, where do we want to go?, and how are we going to get there?

According to Chapter 1, ____________ may be the most important word in management.

A. communication
B. strategy
C. planning
D. strategist
E. implementation

A. communication

Dale McConkey said, "Plans are less important than planning." What does this statement
mean?
A. Manager and employee involvement in decision making is important.
B. Communication, understanding, and commitment are vitally important in strategic planning.
C. The strategic planning narrative is not that important.
D. Honesty, integrity, and humility are vitally important in strategic planning.
E. The strategic planning matrices are not that important.

B. Communication, understanding, and commitment are vitally important in strategic planning.

___________________ is the act of strengthening employees' sense of effectiveness by

encouraging them to participate in decision making and to exercise initiative and imagination,
and rewarding them for doing so.
A. Leadership
B. Encouragement
C. Motivation
D. Empowerment
E. Involvement

D. Empowerment

According to the chapter, the worst thing strategists can do is develop strategic plans
themselves and then do what?
A. Place the plans on the corporate website.
B. File the plans away in a file cabinet.
C. Begin changing the plans.
D. Go on vacation.
E. Present the plans to operating managers to execute.

E. Present the plans to operating managers to execute.