BSM Ethical Operations Bulletin 02/2021

Note: Place this printed bulletin in the recreation rooms of Officers and
Crew.

In focus: Top 10 Risk Countries

Caution: Safety comes first. Never put the crew or ship in danger.

Summary of facilitation demands by country

Below are the top 10 countries in which we have received the most demands during Q1 and Q2
2021. They represent the highest risk to the seafarers and ships in terms of having money or goods
demanded.

Out of these, Container ships (in India, Pakistan, China and Egypt) and Bulk Carriers (in Ukraine,
India and Indonesia) are facing the most demands. And over 70% of the demands are for cigarettes.

Prepare for these ports by following the procedures in the Safety Management Manual, ‘Preparing
for a port call’ and ‘Managing shipboard facilitation demands’.

Nigeria

Guinea

Malaysia

Indonesia India

Egypt
Ukraine
Pakistan
Côte d'Ivoire China

MACN have set up local helpdesks for some of these areas to support the office and the crew when
calling these ports. See the attached poster for the local helpdesk information in the following four
countries:

Nigeria India Ukraine Argentina

Before arrival, email the Pre-arrival Notification In the event of an incident:
information to the Local HelpDesk with: • Contact MACN Local HelpDesk
• Name of vessel immediately for assistance when in
• IMO number port
• Name of arrival Port/Harbour/Terminal • Follow up by providing a brief
• Estimated Time of Arrival (ETA): description of the incident, current
• Last port of call situation and attach/send all relevant
• Next port of call documents to Local HelpDesk.
• Name and contact details of boarding
agent
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 BSM Ethical Operations Bulletin 02/2021

Targets for 2021

Say No! Say No! each and every time they demand cash or goods: Say this is against the
company’s anti-corruption policy
Report! Report in PAL LPSQ every time they demand a facilitation or bribe: Tell them you will
report the incident to the company

Note: Drinks or food consumed onboard by visitors is hospitality and does

not need to be reported as a Facilitation Demand.

PAL LPSQ reporting

Thank you for your reports, each one is read and reviewed for lessons learned.

Submit a report in PAL LPSQ Facilitation Requests every time goods or money are demanded.
Answer all questions in PAL LPSQ so we can learn from your experience. Submit one report for each
port call, this can include demands from various people in the same port. Answer the questions in
PAL LPSQ so the office knows what preparation was done for this port call:

1. Was the 'Ethical Ship Operations policy', 'Guidance for Agents Letter' and 'Tips and Tricks to
Reject and Mitigate Corrupt Demands' sent to the agents before this port call?
2. Was the 'Welcome Onboard Poster' on display at the Gangway, in the Ship's Office and on the
Bridge?
3. Were the port authorities informed about the company policy when they arrived onboard?
4. Was the office superintendent contacted about this demand?

Maritime Anti-Corruption Network (MACN)

How to combat/resist corrupt demands
MACN interviewed seafarers and found that the below are still the best way to combat corruption in
the maritime industry.

• Get prepared! The more you know about the port call, e.g. clarity on the port regulations
and the ships cargo and conditions, the better equipped you are if you face any demands
• Get in touch! Contact the Marine or Technical Superintendent to receive support
• Get support! Contact the MACN helpdesk/MACN Local Partner to receive support
• Get coordinated! A consistent rejection of corrupt demands from vessels and shipping
companies is powerful

What is your experience and your ideas to resist corrupt demands? Inform your LPSQ department.

Procedures and appendix

Ship – SMM: Office – Ethical Operations Manual:
• Preparing for a port call • Managing shipboard facilitation demands
• Hospitality and entertainment of visitors • Managing shipboard bribe demands
onboard
• Managing shipboard facilitation demands
• Managing shipboard bribe demands

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 MACN
BEFORE ARRIVAL IN PORT & IN THE EVENT OF AN INCIDENT
Email Pre-arrival Notification to MACN HelpDesk (Ukraine, Nigeria, Argentina, India) using ALL addresses below
• Name of vessel • Last port of call
• IMO number • Next port of call
• Name of arrival Port/Harbour/Terminal • Name and contact details of boarding agent
• Estimated Time of Arrival (ETA)

For all other countries use helpdesk@macn.dk (not monitored 24 hour)

Contact MACN Local HelpDesk immediately for assistance when in port

Follow up by providing a brief description of the incident, current situation and attach/send all relevant
documents to Local HelpDesk.

Ukraine MACN Local partner (HelpDesk) Nigeria MACN Local partner (HelpDesk)

ATTORNEY ASSOCIATION “ANK. MARITIME LAW Convention on Business Integrity (CBi)

PRACTICE” (ANK)
Email to: helpdesk@cbinigeria.com complaints@
Email: avolkov@ank.odessa.ua shipperscouncil.gov.ng
mfadipe@shipperscouncil.gov.ng
Copy to: moriakov@ank.odessa.ua; helpdesk@macn.dk;
vmenon@macn.dk Copy to: vmenon@macn.dk; helpdesk@macn.dk;
soji.apampa@cbinigeria.com
Email Subject: Attention Artem Volkov
Email Subject: MACN Vessel (NameXXX) - IMO
Phone (WhatsApp, Viber, Telegram):
Number (XXXXXXXX) - Port/Terminal (NameXXXX)
Mr. Artem Volkov (attorney-at-law, Head of Maritime
Phone (WhatsApp):
Law Practice): +38 067 487 47 88 OR
+234 818 738 0696
Mr. Konstantin Moriakov (attorney-at-law, maritime
lawyer): +38 063 437 79 19 OR Alternate methods:

Ms. Nina Kostiuk (attorney-at-law, maritime lawyer): Nigerian Shipper Council

+38 050 917 65 89
Phone (WhatsApp): +2348188888895

Contact Details for MACN Local partners

MACN has no 24/7 HelpDesk is place in India or Argentina, but local partners are available, and members can reach
out to seek advice on challenges on an ad hoc basis.

Argentina MACN Local partner India MACN Local partner

Name: Mr. Fernando Felipe Basch Name: Mr. Anil Devli

Email: fernando.basch@bruchou.com CEO of the Indian National Shipowners

Association (INSA)
Copy to: helpdesk@macn.dk ; vmenon@macn.dk;
mbenderson@macn.dk Email: ceo@insa.org.in ; vmenon@macn.dk

Tel: +54 11 4021-2939 Copy to: helpdesk@macn.dk

Tel: +54 11 4021-2979
Tel: +54 11 4021-2301