CoffeeVille Report

Report by: Student Name (Author)

Organisation CoffeeVille

Report for:

1. Objectives for Analysis

Outline for this report clear objectives for analysis, which are relevant and consistent with business requirements. List a
minimum of four (4)
1

2. Patterns and Emerging Trends

2.1 List a minimum of four (4) patterns and emerging trends you have identified in the Coffeeville data, and identify the
cause and effect of each.

# Pattern/ Emerging Trend Cause Effect

4
3. Statistical Analysis

Using the data

collected from the
informal customer
feedback, enter Customer Feedback
data into graph.
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%

What was the question asked, with the largest

improvement percentage

What was the question asked, with the

smallest improvement percentage

COFFEE PRICE - SENSITIVITY ANALYSIS

Complete the sensitivity table below to establish the assumed optimum price for a coffee.

Assumptions (per month) Sales v’s 600 700 800 900 1000
Price
Number of coffees sold per month V’s
price per coffee $7.50

$7.00

Current Data $6.50

Coffee Sold: 600 units
Price: $7.50 $6.00
Cost: $0.40
$5.50

$5.00
Note: Additional research has shown, that over 1000
coffee purchases per month, in this location is
unlikely.
$4.50

Outcome of Analysis
Outline your recommendation for
individual coffee price, based on
information in the Sensitivity Analysis
5. Adjustments

Assuming your recommendation for

individual coffee price (above) is adopted,
list what adjustment/s will need to be
made, to the Management information
system, to meet information processing
objectives.

6. Review Risk Management Plan

Review Risk Risk Description Outline Course of Action to Responsibility
Management Plan and (Nominate who will be responsible for
Minimise/ Eliminate Risk action)
determine acceptable
courses of action for Emergence of a
each identified risk. competitor within
very close
proximity.

Food poisoning
complaint/s from
customers

Changes to local
customer
demographics

Changes to local
economic
environment