Training Module

RM’s Guide Book

 Agreement
➢ If a vendor wants to enlist his/her products to the platform of Chaldal,
➢ The 1st thing we need is agreement paper.
➢ Sent them sample agreement paper and keep following up.
➢ If they have any issues regarding agreement solve it by the help of your management.
➢ Negotiate them with the main Terms of Trade-

a) Damage return should be 100%

b) 30 working days
c) Credit limit 2 lacs

➢ Once the vendor agreed all the clauses, the agreement paper will be printed
➢ From their end. 1st 3 paper will be on 100taka stamp paper and other will
➢ be on cartridge paper.
 Documents

Documents we need:
➢ TIN
➢ BIN
➢ Trade License
➢ BSTI
➢ Signed Bank details on Letter Head Pad.

Once the agreement is done they will give product details with TP, MRP,
Offered margin, Dimensions, pack shot of products.

Credit period maturity: Credit period will be counted after the day of PO
maturity. Working days: 30Working days= 38 days
21Working days= 28 days
15Working days= 19 days
7Working days= 9 days
 Vendor List
Chaldal has a Google doc named Vendor List of all RMs.
Every RM should check and follow up the doc weekly to know their vendors.

All the collected documents with Agreement should be sent to Hemel bhai
and Chanchal bhai for documentation.
Vendor List :
https://docs.google.com/spreadsheets/d/1kahzR6BYHuW7RXBOffYbAL4MN2O38QoDHKVCJuulOMo/edit#gid=1783924033
Documents Link:
https://drive.google.com/drive/folders/1bwRxmjL6Z0M2crrliKQc8QbgFzLldmeM
 Consumer Promotion

➢ Price cut/ Discount, BoGo Offer, Combo Offer all are subjected to Consumer Promotion.

➢ If vendor wants to run CP offer, we need approval from management.

Again, for Enlistment of any new product we have to go through an
approval cycle.
Cycle Of Price Cut

Pinkey Apu ( Marketing

& Design)

Hemel Bhai (Corporate Hasanuzzaman Sir (Chaldal

relations) HQ)

Antor Bhai (Sourcing) Mustafiz Sir (Chaldal HQ

 Cycle Of BoGo/Combo Offer

Offer
Offer
Pinkey Apu
(Marketing & Design) Offer
!!!

Hemel Bhai (Corporate

Faria Apu (Sourcing)
relations)

Antor Bhai (Sourcing) Mustafiz Sir (Chaldal HQ

New Product Enlistment Cycle

Jarin (Corporate
Relations)

Fahad Sir (Pricing

Antor bhai (for PO)
and Analysis)

Nayef Sir
Jarin (Chaldal
HQ)
 Admin

This is the main ground to know about any vendor, product, price, stock, inventory etc.

➢ Product search: Catalogue—Products– Manage Product Variant—Product name/

Vendor Name
➢ Vendors: Inventory– Vendor—Edit
➢ PO status: Inventory– Purchase Order– View PO– Dhaka/another city
➢ For price change: Catalogue--Products– Manage Product Variant—Product –
Pricing (never adjust forced price without permission)
Cost price is Trade Price (TP). Always adjust sale margin for offer price.

To calculate sale margin:

List price / offer price = MRP- Discount Price
Sale Margin= ((list price-tp)/ tp)*100
 Price Shift

➢ Price shift is a doc which we need to update when Vendor gives new TP/MRP.
➢ 1st calculate if the margin is same or not.
➢ We cannot adjust any TP if the margin is lower than previous one.

Margin Calculation: MRP-TP/MRP

Doc Link :
https://docs.google.com/spreadsheets/d/1EVC7FNR6I0Pc153WxgX07Mj1lHTLamVabeQ
L5n5lLEY/edit#gid=0
 Promotional Activity Log

➢ When a new offer runs, update in “Corporate Offer”

➢ When the offer ends update the offer in “Archive” from corporate offer.
➢ Check “Report 2” everyday.
➢ If there is any Issue in Report 2 then solve that based on the heading of report 2.

NOTE:
➢ When a promotion/ offer runs 1st we need to update the promotional log and then set the price from Admin
calculating the sale margin
➢ When a offer ends, we will paste the info to archive from corporate offer and then make the sale margin 0 in
admin.

➢ Doc :
https://docs.google.com/spreadsheets/d/1koOjWeQeO9CJjzlrvkj34mdVvsa5NEEudzMZQuUI3nk/edit?ts=5f1
27133#gid=1334351494
 Revenue

There are basically 4 types of branding strategy:

➢ Offer block- Banner in offer section
➢ Exclusive banner- Single banner in a category
➢ Shared banner- Shared with other company in a category
➢ Search keyword banner- A Banner will be visible when customer search for specific keyword.
➢ Invoice branding- Vendor will sent printed paper of their creative in one side and Chaldal will use the other blank side as their
invoice.
 Banner Update & Log

➢ Search key word Banner : Admin– marketing– Banner upload– Advertisement Banner– upload image and tags– save & continue.
➢ Category Banner : Catalogue—categories—list– search name-- upload
➢ Offer Banner : Admin– Catalogue– product– manage product variant--offers—upload a file—add product picture– save & continue

➢ Update banner information on banner and offer log page

➢ Delete when the offer ends from Admin and banner log
 RM of the WEEK

Rm’s will be awarded weekly who can bring the revenue most. Also he/she needs to perform the highest on every other tasks given
by management such as :

➢ Margin Increase
➢ Agreement Signing %
➢ Documentation %
➢ Invoice
➢ Banner
➢ PO Fulfillment Rate
 Activity Tracker

➢ Every RM needs to update his/her every work summery for the whole day.
➢ Pending work will be done by the next day.

➢ DOC - https://docs.google.com/spreadsheets/d/1REYEW3g_iYu_-1pLIPYHud_L9HeUJC9wz72Y6RVpOvQ/edit#gid=568462844
 Protocol

➢ Protocol is an internal communication way.

➢ For any kind of Announcement, Request, Product enlistment, Offer approval we need to communicate with management by
protocol by creating tickets.
➢ Tickets should always be on future date or current date. It should not be colored red as in expired.