Professional Documents
Culture Documents
• Key partners • Key activities • Value propositions • Customer relationships • Customer segments
Who are your most important What are the activities you perform What is the value you deliver to your customer? What relationship does each customer For whom are you creating value?
partner? every day?
Which of your customer’s problems are you helping to expect you to establish and maintain? What are the customer segments that
Which key resources do you acquire to create & deliver your value solve? What is the customer need that your value either pay, receive or decide on your
from partners? Which key activities do proposition? proposition addresses? What is your promise to your value proposition?
your partners perform? customers? A customer relationship is what a
certain business can do by having a
Key activities are the day to day What are the products and services you create for transaction with the customers. The Customer segmentation is the
activities that your company needs your customers? company then should impress the process of separating a company's
The most important key partner of to carry out in order to fulfill its customers to gain their trust by being customers into classes based on
this business is the Department of business purposes. polite and being able to understand their shared characteristics.
Trade and Industry (DTI) because their common wants and needs. The Customer segmentation aims to
we aimed to help the people with Wholesome studio provides photo and video editing different types of customer determine how to appeal to
their photos and videos. Staff to be •Transactions - is the process of services to its customers and responds quickly to any relationship applicable to our business customers in each segment to
able to have a smoother function. satisfying a request of the customer complaints or requests for additional editing are as follows: optimize each customer's value to
Editors to make the actual service. and performing the work. instructions. The organization strives to assist its the company. The Wholesome
The Key Resources that this customers by efficiently enhancing their images and Studio business will have a market
business acquires from their Key •Receiving and responding to videos. Also, wholesome studio offers high-quality Transactional - This implies that there segmentation based on the
Partners are the human resources, customer needs and feedback - editing at a reasonable price to its customers. The is no genuine relationship between geographical location to where the
intellectual resources, and other knowing the demands and needs of organization assures its customers that each the company and the client. The business will operate, for example,
resources for having a high-quality the customer to know what exactly to employee will perform their duties to the best of their company interacts with the client on households, followed by
production. The Key Activities that do. abilities and that they will make less mistakes when an exchange premise. businesses and schools are the
they perform are the input and •Maintain and repair equipment - providing the services. Lastly, the organization creates largest customer segment in the
output, such as having a checking the equipment before using editorial skills to meet the expectations of its photo editing industry. It will also
transaction, and responding to the it to know if it can be operated, customers. Personal Assistance - This kind of have a consumer segmentation
customer's desired photos, videos, adjusted and maintained safely. relationship is based on human focused on the family life cycle,
and so on, to make the business interaction. The client can including young seniors at local
work efficiently. •Advertising - promoting the services communicate online with the business high schools, singles who are
that we offer in social media. agent to induce offer assistance engaged and about to be married,
during the transaction. and married couples with children
•Accounting - creating a journal entry
on the way or who already have
that will focus on the amount of cash
children. Furthermore, since these
that was received and the revenue
are all special occasions, we
that was earned. Long-term - This implies that a deep
should set a goal for behavioral
relationship has been built with the
variables such as graduations,
company and the customers. The
marriages, weddings, pregnancy,
company interacts with the client on a
birth, holidays, and so on. The
repeating premise.
editing studio will be in a part of
town where higher-income families
live and work, thereby targeting a
particular geographic area as well
as social class, which is known as
• Key Resources • Channels micromarketing and local
marketing. It will also have a
What are the resources you need to How does your value proposition reach market segmentation focused on
create & deliver your value proposition? your customer? Where can your customer social status, targeting consumers
buy or use your products or services? from the middle class to the upper-
middle class.
Physical A value proposition is a simple
•Machine (Laptop, Stylus, Lights, statement that summarizes why a
Headphones) customer would choose your product or
service.
Intellectual
•It should be communicated to
•Patents customers directly through online, via
•Copyright business page.
Assets
•Tools and Equipment
Utility Bills
•Electricity
•Internet service